176 to 200 of 576 Service Delivery Jobs in England

cloud, cyber security, or managed support Product knowledge: Hardware & software, managed services, cloud solutions (Azure, AWS, M365), cyber security, network infrastructure Understanding of IT service delivery: SLAs, service contracts, ITIL, recurring revenue models Experience with technical sales cycles involving IT managers, CTOs, and business stakeholders Additional Skills ...

cloud, cyber security, or managed support Product knowledge: Hardware & software, managed services, cloud solutions (Azure, AWS, M365), cyber security, network infrastructure Understanding of IT service delivery: SLAs, service contracts, ITIL, recurring revenue models Experience with technical sales cycles involving IT managers, CTOs, and business stakeholders Additional Skills ...

cloud, cyber security, or managed support Product knowledge: Hardware & software, managed services, cloud solutions (Azure, AWS, M365), cyber security, network infrastructure Understanding of IT service delivery: SLAs, service contracts, ITIL, recurring revenue models Experience with technical sales cycles involving IT managers, CTOs, and business stakeholders Additional Skills ...

cloud, cyber security, or managed support Product knowledge: Hardware & software, managed services, cloud solutions (Azure, AWS, M365), cyber security, network infrastructure Understanding of IT service delivery: SLAs, service contracts, ITIL, recurring revenue models Experience with technical sales cycles involving IT managers, CTOs, and business stakeholders Additional Skills ...

cloud, cyber security, or managed support Product knowledge: Hardware & software, managed services, cloud solutions (Azure, AWS, M365), cyber security, network infrastructure Understanding of IT service delivery: SLAs, service contracts, ITIL, recurring revenue models Experience with technical sales cycles involving IT managers, CTOs, and business stakeholders Additional Skills ...

integrating ServiceNow solutions across Customer, Technology, and Employee Experience workflows. Key Responsibilities Design and develop ServiceNow workflow solutions across: Customer Experience: CSM, Field Service Management, Customer Service Portal Technology Experience: ITSM, ITOM, ITAM Employee Experience: HRSD, Onboarding & Transitions, Workplace Service Delivery Build modern user experiences using … Next Experience UI, UI Builder, and Service Portal. Configure role-based dashboards and customised workflows aligned to client requirements. Integrate ServiceNow with external platforms using REST/SOAP APIs and IntegrationHub. Support data migration and ensure data consistency across ServiceNow modules and external systems. Required Experience Hands-on ServiceNow ...

integrating ServiceNow solutions across Customer, Technology, and Employee Experience workflows. Key Responsibilities Design and develop ServiceNow workflow solutions across: Customer Experience: CSM, Field Service Management, Customer Service Portal Technology Experience: ITSM, ITOM, ITAM Employee Experience: HRSD, Onboarding & Transitions, Workplace Service Delivery Build modern user experiences using … Next Experience UI, UI Builder, and Service Portal. Configure role-based dashboards and customised workflows aligned to client requirements. Integrate ServiceNow with external platforms using REST/SOAP APIs and IntegrationHub. Support data migration and ensure data consistency across ServiceNow modules and external systems. Required Experience Hands-on ServiceNow ...

Egham. This role is fully on site with a potential of hybrid. This role is responsible for managing the schedules and deployment of Field Service Engineers within an SLA-driven environment, ensuring high levels of service delivery, operational efficiency, and customer satisfaction. Key Responsibilities Manage engineer scheduling … reactive, planned, and quoted works Oversee PMVs and engineer utilisation Act as the key link between the Service Desk and Field Service Engineers Ensure SLAs, KPIs, and service standards are consistently met Maintain accurate ETAs and updates within the CRM system Manage engineer holidays, absences, and capacity ...

expertise will ensure changes are implemented efficiently, with minimal risk or disruption , while meeting internal controls and regulatory standards. You will join the IT Service Delivery team , responsible for managing tools and processes that enable delivery and support of IT services. The team drives continuous improvement … Service Management (ITSM) , with a strong focus on operational resilience and DORA compliance . What You'll Be Doing Change Governance & Execution Lead the end-to-end IT change management process , covering standard, emergency, and major changes. Chair Change Advisory Board (CAB) meetings , ensuring changes are assessed, approved ...

systems and asset registers. Act as the main point of contact for deployment queries and updates. Communicate professionally with internal teams to support excellent service delivery. Requirements: Administrator Strong administrative skills and attention to detail. Well organised individual Great attention to detail is a must Professional style of communication … communication skills. Ability to prioritise tasks and work onsite in Leeds full-time. Desirable: Experience using ITSM or asset management tools. Experience in IT, service desk, or logistics support environments. Familiarity with ITSM tools and asset registers. We’re proud to be recognised as a Disability Confident Level ...

such as AWS . Collaborate with developers, engineers, and project managers to deliver scalable solutions. Provide technical support during implementation and maintain exceptional customer service throughout the delivery cycle. Stay ahead of emerging AI technologies and best practices. Document solutions and contribute to continuous improvement of delivery …/SIP ). Highly organised, proactive, and detail-oriented with excellent time management skills. Comfortable working remotely with minimal supervision. Knowledge of ITIL-based service delivery processes. Minimum 5 years experience in client-facing software delivery or IT roles. Experience of Contact Centre technologies and associated applications. ...

impact home. Do you enjoy hands-on work and delivering great customer experiences? We’re seeking an Onsite Dispatch Agent to manage the physical delivery and deployment of IT devices across multiple campus locations. Key Responsibilities: Onsite Dispatch Agent Deliver and collect IT devices safely and on schedule. Prepare … users professionally. Maintain workshop organisation and accurate asset tracking. Update ITSM systems and respond to user enquiries. Requirement: Onsite Dispatch Agent Experience in equipment delivery or movement, ideally in IT. Strong organisational skills and ability to manage schedules. Confident, customer-focused approach. Willingness to travel across multiple onsite locations. ...

help organisations streamline processes, improve efficiency, and operate more effectively. You may come from a technical background, such as: IT Manager Professional Services Engineer Service Desk Analyst Systems Administrator Technical Support Specialist Or you may come from a finance or accounts background, such as: Accounts Assistant Finance Administrator … trust-based client relationships that feel supported and effortless. Meet or exceed monthly sales targets while championing a smooth customer experience. Sales Strategy & Insight Delivery Use Challenger insights to guide clients effectively delivering clarity, simplifying decisions, and helping them avoid unnecessary effort. Team Collaboration Work with internal teams ...

Support Engineer – Bournemouth Must have: O365, Active Directory, SCCM, Nice to have: Intune, McAfee, Citrix, Zscaler, Tenable, CrowdStrike, Fuze, Zoom, Asset Management System, JIRA, Service Now, Adobe products. As a Desktop Support Engineer, you will be based full-time in our office in Bournemouth, providing colleagues with hardware, software … operational support, which includes client, desktop, local server and network support, training of end users, ensuring the timely and efficient resolution of incidents and service requests and supporting the PMO as a technical project resource. In addition, you will undertake lifecycle management on End User Computing devices, including receiving ...

Support Engineer – Bournemouth Must have: O365, Active Directory, SCCM, Nice to have: Intune, McAfee, Citrix, Zscaler, Tenable, CrowdStrike, Fuze, Zoom, Asset Management System, JIRA, Service Now, Adobe products. As a Desktop Support Engineer, you will be based full-time in our office in Bournemouth, providing colleagues with hardware, software … operational support, which includes client, desktop, local server and network support, training of end users, ensuring the timely and efficient resolution of incidents and service requests and supporting the PMO as a technical project resource. In addition, you will undertake lifecycle management on End User Computing devices, including receiving ...

Role purpose/summary Experienced Scrum Master working alongside other Scrum Masters within a team of 50 delivering a constant stream of project and service work. You will be working alongside a number of experienced Delivery Leads to deliver a constant stream of projects in conjunction with client … larger projects compiled collaboratively, managing live tickets and incidents, monthly work allocation planning, supporting with DTX and AVFs. Back-end processes for delivery team. You'll be running team retro's, holding sessions with the engineers to explore improvements, managing monthly LSMs. Weekly live meetings with the Service ...

Solution Engineer About the job Join our team as a Solution Engineer, reporting to the Head of Service Strategy. Your role involves responding to business opportunities by promoting and discussing our complete service portfolio. As a key member of the team, you will play a crucial role … Networking, SD-WAN, Wireless and the Cisco/Meraki portfolio. An awareness of Compute and Public Cloud. Familiar with industry best practice for service delivery (ITIL). Ability to understand a customer’s environment to establish professional service and annuity-centric service requirements. Commercial understanding with ...

occasionally need to work beyond normal office hours. Agile working arrangements can be discussed with the successful candidate. About Us: At Derbyshire Fire & Rescue Service, we’re more than an emergency service—we’re a team of over 900 dedicated people working together to make Derbyshire safer every … Fire & Rescue Services (HMICFRS). This recognition reflects the professionalism, progress, and dedication of our people. We continue to strive to be an outstanding Service and we know we have more to do. About the Role: Derbyshire Fire & Rescue Service is seeking a proactive and customer-focused ...

Release Analyst This is a rare opportunity for a Senior Delivery Analyst to step into a newly created role where process, governance, and influence matter more than hands-on technical delivery. You will take full ownership of release and delivery activity across a complex IT environment, sitting independently … from Change, with the mandate to define, embed, and continuously improve how delivery is done. This is a role for someone who enjoys structure, accountability, and being the calm, trusted presence at the centre of delivery. Why this role stands out Ownership of a newly created, high-visibility role ...

Location : London Department : Service Delivery Contract type : Permanent Hours : 37.5 Salary : £15,600 - £20,000 per annum The Team Behind the Success You will be joining a people-focused, values-driven business that has proudly earned Best Companies accreditation for three years running. We place employee engagement … heart of our culture, ensuring our team feels valued and supported. With customer engagement also at our core, we strive to provide exceptional service and lasting relationships. As we continue to grow, 2026 promises to be an exciting year, theres no better time to be part of our journey. ...

infrastructure metrics. Access Control: Define and enforce robust access policies for CNI systems, ensuring all access is fully logged and compliant with security standards. Service Catalogue: Develop and maintain a service catalogue for all CNI services, outlining service delivery and SLAs. Performance Monitoring: Define, track ...

provide high-level technical support across a diverse customer environment. This role offers the opportunity to act as a senior escalation point, contribute to service improvement, and support the delivery of reliable, secure IT services. This is a hands-on role combining advanced troubleshooting with customer engagement, working … documentation, knowledge articles, and support handovers Support out-of-hours work on a rota basis, including occasional evenings and weekends Youll work closely with service delivery, project teams, and customers to ensure a high-quality support experience and continuous improvement. What were looking for Strong experience ...

Role purpose/summary Experienced Scrum Master working alongside other Scrum Masters within a team of 50 delivering a constant stream of project and service work. You will be working alongside a number of experienced Delivery Leads to deliver a constant stream of projects in conjunction with client … larger projects compiled collaboratively, managing live tickets and incidents, monthly work allocation planning, supporting with DTX and AVFs. Back-end processes for delivery team. You'll be running team retro's, holding sessions with the engineers to explore improvements, managing monthly LSMs. Weekly live meetings with the Service ...

with the recruitment of an ERP IT Portfolio Lead on a 1 Year Fixed Term basis. The Portfolio Lead will be responsible for the delivery of a range of products and projects, leading on planning and executing the portfolio of projects in both agile and waterfall methodologies and ensuring … adherence to business priorities. The Portfolio Lead will manage a team of Project Managers, Delivery Leads and SME's and is expected to support and develop personal growth in the team to ensure quality of service and that appropriate frameworks are applied to each portfolio. Key Responsibilities: Alongside ...

more secure? This one’s for you. We’re looking for an experienced Technical Account Manager (TAM) to sit at the intersection of service delivery, customer success, and technical pre-sales . You’ll be a trusted technical advisor to our customers, owning relationships, improving environments, and helping … term trusted partnerships Ensure services are delivered in line with SLAs and best practices Proactively review customer environments, recommending optimisations, improvements & risk mitigation Lead service reviews, roadmap discussions, and strategic planning sessions ☁️ Technical advisory & delivery Maintain a deep understanding of each customer’s IT environment Translate business needs ...