176 to 200 of 881 Service Delivery Jobs in England

we all win with precision. Job Description Your Career As a Senior Director, Account Health Management, you will be a key leader within the Palo Alto Networks Global Customer Service (GCS) organization, responsible for leading the Account Health Team across EMEA. This high-impact role will focus on driving customer engagement and excellence for Palo Alto Networks' most strategic … customers. The Account Health Team comprises Service Delivery Leaders and Customer Success Managers. This team collectively acts as the Voice of the Customer, managing post-sale services engagements for these top-tier clients, leading services engagements to deliver value by driving adoption and consumption across the Palo Alto Networks’ Security platform. Your role will involve managing and mentoring … build strong cross-functional interlocks and operating cadences with Sales, Product, and Technical Consulting teams in your Area. Your Impact Team Leadership & Development Manage and mentor a team of Service Delivery Leaders and Customer Success Managers Foster team cohesiveness, focusing on employee morale and development initiatives to promote internal retention Set team goals aligned with overall organizational objectives More ❯

we all win with precision. Job Description Your Career As a Senior Director, Account Health Management, you will be a key leader within the Palo Alto Networks Global Customer Service (GCS) organization, responsible for leading the Account Health Team across EMEA. This high-impact role will focus on driving customer engagement and excellence for Palo Alto Networks' most strategic … customers. The Account Health Team comprises Service Delivery Leaders and Customer Success Managers. This team collectively acts as the Voice of the Customer, managing post-sale services engagements for these top-tier clients, leading services engagements to deliver value by driving adoption and consumption across the Palo Alto Networks’ Security platform. Your role will involve managing and mentoring … build strong cross-functional interlocks and operating cadences with Sales, Product, and Technical Consulting teams in your Area. Your Impact Team Leadership & Development Manage and mentor a team of Service Delivery Leaders and Customer Success Managers Foster team cohesiveness, focusing on employee morale and development initiatives to promote internal retention Set team goals aligned with overall organizational objectives More ❯

Coordinator Location: Dummer, Basingstoke Salary: £30,000 - £32,000 SCG is a dynamic and fast paced telecommunications business with nearly 60 years experience with a reputation for excellent customer service and unrivalled career development. Each customer is at the heart of our business where we strive to design, deliver and support the very best solutions to underpin their business … and daily operations, all supported by our in-house industry leading technical specialists. You will join the Service Delivery team where comprehensive training and support will be provided to enable your success within the business. You will efficiently provision all products from the SCG services portfolio for both existing and new customers while delivering exceptional customer service to the client. Key Responsibilities: To ensure constant improvement of customer experience for our clients with maximum efficiency along with a continued drive to enhance your service delivery knowledge.? Co-ordinate both internal and external resources along with raising purchase orders and organising materials to be sent to site. Maintain relationships with key partners to ensure we More ❯

their lives. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. This role is pivotal in ensuring seamless delivery of change across one of the largest digital estates in the UK. The scale of what we do is extraordinary, and our purpose is unique. We'd love you … in alignment with DWP's digital transformation goals. You will own and manage the Enterprise Forward Schedule of Change, ensuring it remains accurate, up-to-date, and aligned with delivery plans. This involves proactively engaging stakeholders to gather insights, identify risks, and resolve issues early to support smooth and coordinated digital change across DWP. Your role will involve chairing … stakeholder meetings, driving strategic alignment, and supporting continuous service improvement initiatives. You'll take a broad, forward-looking view of delivery timelines, helping to coordinate complex programmes of work and facilitate release movements within delivery windows. Collaboration across Live Operations functions will be essential, and while not mandatory, ITIL or equivalent accreditation would be beneficial. What skills More ❯

their lives. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. This role is pivotal in ensuring seamless delivery of change across one of the largest digital estates in the UK. The scale of what we do is extraordinary, and our purpose is unique. We'd love you … in alignment with DWP's digital transformation goals. You will own and manage the Enterprise Forward Schedule of Change, ensuring it remains accurate, up-to-date, and aligned with delivery plans. This involves proactively engaging stakeholders to gather insights, identify risks, and resolve issues early to support smooth and coordinated digital change across DWP. Your role will involve chairing … stakeholder meetings, driving strategic alignment, and supporting continuous service improvement initiatives. You'll take a broad, forward-looking view of delivery timelines, helping to coordinate complex programmes of work and facilitate release movements within delivery windows. Collaboration across Live Operations functions will be essential, and while not mandatory, ITIL or equivalent accreditation would be beneficial. What skills More ❯

their lives. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. This role is pivotal in ensuring seamless delivery of change across one of the largest digital estates in the UK. The scale of what we do is extraordinary, and our purpose is unique. We'd love you … in alignment with DWP's digital transformation goals. You will own and manage the Enterprise Forward Schedule of Change, ensuring it remains accurate, up-to-date, and aligned with delivery plans. This involves proactively engaging stakeholders to gather insights, identify risks, and resolve issues early to support smooth and coordinated digital change across DWP. Your role will involve chairing … stakeholder meetings, driving strategic alignment, and supporting continuous service improvement initiatives. You'll take a broad, forward-looking view of delivery timelines, helping to coordinate complex programmes of work and facilitate release movements within delivery windows. Collaboration across Live Operations functions will be essential, and while not mandatory, ITIL or equivalent accreditation would be beneficial. What skills More ❯

their lives. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. This role is pivotal in ensuring seamless delivery of change across one of the largest digital estates in the UK. The scale of what we do is extraordinary, and our purpose is unique. We'd love you … in alignment with DWP's digital transformation goals. You will own and manage the Enterprise Forward Schedule of Change, ensuring it remains accurate, up-to-date, and aligned with delivery plans. This involves proactively engaging stakeholders to gather insights, identify risks, and resolve issues early to support smooth and coordinated digital change across DWP. Your role will involve chairing … stakeholder meetings, driving strategic alignment, and supporting continuous service improvement initiatives. You'll take a broad, forward-looking view of delivery timelines, helping to coordinate complex programmes of work and facilitate release movements within delivery windows. Collaboration across Live Operations functions will be essential, and while not mandatory, ITIL or equivalent accreditation would be beneficial. What skills More ❯

their mission-critical infrastructure. 55% of our revenue comes from the North America region, 35% from EMEA, and 10% from APAC. Visit www.microland.com for more details. Job Description: Client Delivery & Relationship Leader (Director). Position: Client Delivery & Relationship Leader Location: UK (London-based, with regular client site visits) Reports To: EMEA Delivery Head Travel Requirement: Approx. … days per week on client sites (Named Accounts, updated time to time) Role Overview We are seeking an experienced delivery and relationship leader to drive strategic engagement and account growth with key UK clients, as the anchor account and other major enterprise clients. This role requires balancing delivery excellence with proactive client partnership, ensuring both operational stability and … long-term growth. The leader will act as the senior face of delivery on the ground in the UK, providing governance, escalation management, and strategic input. This includes resetting client expectations from a traditional service-provider model to a proactive, partner-led relationship. Key Responsibilities 1. Account Leadership & Relationship Management Serve as the primary delivery leader for More ❯

their mission-critical infrastructure. 55% of our revenue comes from the North America region, 35% from EMEA, and 10% from APAC. Visit www.microland.com for more details. Job Description: Client Delivery & Relationship Leader (Director). Position: Client Delivery & Relationship Leader Location: UK (London-based, with regular client site visits) Reports To: EMEA Delivery Head Travel Requirement: Approx. … days per week on client sites (Named Accounts, updated time to time) Role Overview We are seeking an experienced delivery and relationship leader to drive strategic engagement and account growth with key UK clients, as the anchor account and other major enterprise clients. This role requires balancing delivery excellence with proactive client partnership, ensuring both operational stability and … long-term growth. The leader will act as the senior face of delivery on the ground in the UK, providing governance, escalation management, and strategic input. This includes resetting client expectations from a traditional service-provider model to a proactive, partner-led relationship. Key Responsibilities 1. Account Leadership & Relationship Management Serve as the primary delivery leader for More ❯

their mission-critical infrastructure. 55% of our revenue comes from the North America region, 35% from EMEA, and 10% from APAC. Visit www.microland.com for more details. Job Description: Client Delivery & Relationship Leader (Director). Position: Client Delivery & Relationship Leader Location: UK (London-based, with regular client site visits) Reports To: EMEA Delivery Head Travel Requirement: Approx. … days per week on client sites (Named Accounts, updated time to time) Role Overview We are seeking an experienced delivery and relationship leader to drive strategic engagement and account growth with key UK clients, as the anchor account and other major enterprise clients. This role requires balancing delivery excellence with proactive client partnership, ensuring both operational stability and … long-term growth. The leader will act as the senior face of delivery on the ground in the UK, providing governance, escalation management, and strategic input. This includes resetting client expectations from a traditional service-provider model to a proactive, partner-led relationship. Key Responsibilities 1. Account Leadership & Relationship Management Serve as the primary delivery leader for More ❯

their mission-critical infrastructure. 55% of our revenue comes from the North America region, 35% from EMEA, and 10% from APAC. Visit www.microland.com for more details. Job Description: Client Delivery & Relationship Leader (Director). Position: Client Delivery & Relationship Leader Location: UK (London-based, with regular client site visits) Reports To: EMEA Delivery Head Travel Requirement: Approx. … days per week on client sites (Named Accounts, updated time to time) Role Overview We are seeking an experienced delivery and relationship leader to drive strategic engagement and account growth with key UK clients, as the anchor account and other major enterprise clients. This role requires balancing delivery excellence with proactive client partnership, ensuring both operational stability and … long-term growth. The leader will act as the senior face of delivery on the ground in the UK, providing governance, escalation management, and strategic input. This includes resetting client expectations from a traditional service-provider model to a proactive, partner-led relationship. Key Responsibilities 1. Account Leadership & Relationship Management Serve as the primary delivery leader for More ❯

their mission-critical infrastructure. 55% of our revenue comes from the North America region, 35% from EMEA, and 10% from APAC. Visit www.microland.com for more details. Job Description: Client Delivery & Relationship Leader (Director). Position: Client Delivery & Relationship Leader Location: UK (London-based, with regular client site visits) Reports To: EMEA Delivery Head Travel Requirement: Approx. … days per week on client sites (Named Accounts, updated time to time) Role Overview We are seeking an experienced delivery and relationship leader to drive strategic engagement and account growth with key UK clients, as the anchor account and other major enterprise clients. This role requires balancing delivery excellence with proactive client partnership, ensuring both operational stability and … long-term growth. The leader will act as the senior face of delivery on the ground in the UK, providing governance, escalation management, and strategic input. This includes resetting client expectations from a traditional service-provider model to a proactive, partner-led relationship. Key Responsibilities 1. Account Leadership & Relationship Management Serve as the primary delivery leader for More ❯

knowledge teams and technologists to scope requirements, configure platforms and champion adoption. The role at a glance Focus: Designing, building and supporting solutions using leading legal tech to improve service delivery for lawyers and clients. What’s in it for you Shape high-impact tools used across practices and clients Exposure to AI, automation and data visualisation projects … Coach and learn in a collaborative, growth-minded team Clear pathways to seniority through delivery, influence and thought leadership What you’ll do Run workshops to capture requirements and map legal processes Configure and implement solutions using automation, decision-tree logic and dashboards Explore AI and emerging tech and assess benefits and risks Deliver training, demos and user support … Contract Express and BRYTER Strong stakeholder engagement and clear, non-technical communication Solid technical fluency, analytical mindset and attention to detail Proven problem solving, time management and ownership of delivery Curiosity, adaptability and a genuine passion for innovation in legal service delivery Keen to have an impact from day one? Send your CV and let’s talk More ❯

to execute defined services. We are looking for someone with a strong technical background with a minimum of three (3) years Systems experience. Duties include day to day services delivery execution, escalation management, generating reports and providing input and recommendations for enhancing Client satisfaction. Accountable to support implementation activities and post implementation services to meet Client and Lexmark targets. … Incident Management Act as an additional escalation point for technical issues. Manage the incident management process, escalating problems to the appropriate Lexmark support level. Oversee call flow management of service tickets, including proactive raising of break-fix incidents. Ensure effective communication and resolution of tickets through coordination with Lexmark support units, offshore teams, and service partners. Manage all … customer-facing communications related to ticket handling. Service Operations & Customer Support Provide end-user support via telephone, email, or instant messaging. Manage and administer all device movements, changes, and configurations within the customer’s estate. Oversee consumables management and replenishment across the customer’s fleet. Deliver ongoing training to the customer on managed devices and solutions. Support the Lexmark More ❯

to execute defined services. We are looking for someone with a strong technical background with a minimum of three (3) years Systems experience. Duties include day to day services delivery execution, escalation management, generating reports and providing input and recommendations for enhancing Client satisfaction. Accountable to support implementation activities and post implementation services to meet Client and Lexmark targets. … Incident Management Act as an additional escalation point for technical issues. Manage the incident management process, escalating problems to the appropriate Lexmark support level. Oversee call flow management of service tickets, including proactive raising of break-fix incidents. Ensure effective communication and resolution of tickets through coordination with Lexmark support units, offshore teams, and service partners. Manage all … customer-facing communications related to ticket handling. Service Operations & Customer Support Provide end-user support via telephone, email, or instant messaging. Manage and administer all device movements, changes, and configurations within the customer’s estate. Oversee consumables management and replenishment across the customer’s fleet. Deliver ongoing training to the customer on managed devices and solutions. Support the Lexmark More ❯

to execute defined services. We are looking for someone with a strong technical background with a minimum of three (3) years Systems experience. Duties include day to day services delivery execution, escalation management, generating reports and providing input and recommendations for enhancing Client satisfaction. Accountable to support implementation activities and post implementation services to meet Client and Lexmark targets. … Incident Management Act as an additional escalation point for technical issues. Manage the incident management process, escalating problems to the appropriate Lexmark support level. Oversee call flow management of service tickets, including proactive raising of break-fix incidents. Ensure effective communication and resolution of tickets through coordination with Lexmark support units, offshore teams, and service partners. Manage all … customer-facing communications related to ticket handling. Service Operations & Customer Support Provide end-user support via telephone, email, or instant messaging. Manage and administer all device movements, changes, and configurations within the customer’s estate. Oversee consumables management and replenishment across the customer’s fleet. Deliver ongoing training to the customer on managed devices and solutions. Support the Lexmark More ❯

Service Support Team Lead Overview We are seeking a highly skilled and motivated Service Support Team Lead to join our dynamic Service Support Teams. This is an exciting opportunity for an accountable, commercially astute self-starter with a passion for customer service, field service reporting, and a talent for problem-solving. Key Responsibilities Lead, motivate … and support the Service Support Teams to achieve KPIs and meet SLAs. Coordinate field service appointments and manage scheduling efficiently. Liaise with 3rd party suppliers to ensure seamless service delivery. Oversee warranty management processes, ensuring compliance with company standards; manage and report on service costs, providing accurate reporting. Continuously monitor incoming service requests and workload … Monitor and allocate 3rd party resources efficiently to ensure timely response and resolution, balancing capacity with customer requirements and contractual obligations. Act as a point of escalation for complex service or installation issues. Ensure accurate and timely communication with customers, suppliers, and internal stakeholders. Identify opportunities for process improvement and implement best practices. Implement and maintain robust processes to More ❯

Field Service Engineer – SEM/TEM/Electron Microscopy Do you have a passion for developing your hands-on engineering skills working on industry-leading, highly complex equipment? Ready for your calling? This specialist technology provider is searching for a well-rounded individual with hands-on experience with SEM or TEM systems and a desire to further develop their … analytical instrument provider allows the opportunity to work with some of the most advanced equipment in the industry utilised by clients in academia through to semiconductor manufacturing. Recognised for service delivery, they pride themselves on their detailed attention to customers’ needs and dedication to the highest standards of performance and quality. Rewards & Benefits £40K - £58K Basic Salary (dependent … on experience) 10% Bonus £10K Overtime Company Car Travel Expenses Up to 7% Pension Wellbeing Programme 25 Days Holiday + Public Holidays (rising with service) About The Role As a Service Engineer you will work from a home office and spend 80% of your time covering the UK & Ireland (with around 2 nights per week away from home More ❯

Service Support Team Analyst Position Description At CGI, we're shaping the future of IT service excellence-empowering our clients to achieve operational resilience and outstanding customer experiences. As part of our Service Support team, you'll play a pivotal role in maintaining seamless IT operations, resolving complex incidents, and driving continuous improvement across mission-critical systems. … clearance. This role is based on-site 5 days per week, in Liverpool. Your future duties and responsibilities In this role, you'll take ownership of day-to-day service operations-ensuring incidents and service requests are managed efficiently and effectively. You'll collaborate closely with clients, vendors, and CGI colleagues to maintain high service standards and … identify opportunities for improvement. Working in a 24/7/365 environment, you'll apply your problem-solving skills to keep systems running smoothly, contributing to continuous service innovation and knowledge sharing. You'll be empowered to take initiative, collaborate across teams, and bring creative solutions that enhance service delivery and client satisfaction-supported by CGI More ❯

Service Support Team Analyst Position Description At CGI, we're shaping the future of IT service excellence-empowering our clients to achieve operational resilience and outstanding customer experiences. As part of our Service Support team, you'll play a pivotal role in maintaining seamless IT operations, resolving complex incidents, and driving continuous improvement across mission-critical systems. … clearance. This role is based on-site 5 days per week, in Liverpool. Your future duties and responsibilities In this role, you'll take ownership of day-to-day service operations-ensuring incidents and service requests are managed efficiently and effectively. You'll collaborate closely with clients, vendors, and CGI colleagues to maintain high service standards and … identify opportunities for improvement. Working in a 24/7/365 environment, you'll apply your problem-solving skills to keep systems running smoothly, contributing to continuous service innovation and knowledge sharing. You'll be empowered to take initiative, collaborate across teams, and bring creative solutions that enhance service delivery and client satisfaction-supported by CGI More ❯

Working - Occasional travel to Manchester 6-month initial contract CTC clearance preferred We are seeking three experienced ServiceNow Developers to support a major end client via a leading managed service provider. These hybrid UK-based roles offer an opportunity to contribute to a large-scale transformation programme, delivering high-quality ServiceNow solutions in a collaborative environment. Projects Available … and IRM/H&S/BCM modules preferred. Strong capability in managing and delivering incremental system changes. 2 x ServiceNow Developers - Payroll Project Experienced in HRSD (Human Resources Service Delivery) . Proven track record of integrating and maintaining payroll-related workflows within ServiceNow. Key Responsibilities Deliver and implement functional and configuration changes across ServiceNow modules. Support seamless … fault reporting and resolution within ServiceNow. Collaborate effectively with technical and business stakeholders. Execute configuration, service delivery, and implementation activities (CSD). Operate confidently across SPN and CSN environments. Requirements Strong verbal communication skills, with the ability to engage across diverse teams. Proactive and hands-on approach, able to work independently and as part of a team. Proven More ❯

hear from you! Role Overview As Customer Project Manager, you’ll be the driving force behind the successful onboarding of my clients' largest customers. Working closely with Product and Service Delivery teams, you’ll manage internal resources and customer stakeholders to ensure a smooth, efficient, and high-impact implementation experience. Key Responsibilities Customer-Centric Project Management: Lead end … through every step of their onboarding journey. Process Design & Optimisation: Continuously refine onboarding processes to enhance efficiency and deliver an exceptional customer experience. Cross-Functional Collaboration: Partner with Product, Service Delivery, Sales, and other internal teams to align project requirements and expectations, always keeping the customer’s needs front and centre. Customer Engagement: Act as the primary point More ❯

Job Title: Service Desk Team Lead Location: Worcestershire Salary: £50,000 per annum + benefits We are partnering with a fast-growing Managed Network Services Provider seeking an experienced Service Desk Team Lead to oversee and manage their service desk operations. This is a fantastic opportunity to lead a technical support team, ensuring excellent service delivery across a range of client networks and IT systems. Role Overview As the Service Desk Team Lead, you will manage the daily operations of the service desk, providing leadership and guidance to a team of technical support engineers. You will act as an escalation point for complex technical issues, maintain service quality, and help drive continuous … improvement initiatives. Key Responsibilities Lead, coach, and manage a team of service desk engineers to deliver first-class support. Act as a technical escalation point for complex issues, particularly around Cisco routers, switches, firewalls, VPNs, and other networking equipment. Monitor and maintain service levels (SLAs, KPIs) and ensure consistent, high-quality support. Collaborate with clients and internal teams More ❯

in the design, development, and maintenance of applications within the BMC Remedy ITSM suite . You'll work alongside talented technology and automation professionals, delivering customised solutions that enhance service delivery and streamline operations for our clients. Job Title: Remedy Developer Location: Hybrid - Predominantly Remote - Client base in Bristol or Swansea (1/2 per week) Salary … in the design, development, and maintenance of applications within the BMC Remedy ITSM suite . You'll work alongside talented technology and automation professionals, delivering customised solutions that enhance service delivery and streamline operations for our clients. This is a hybrid role , blending office-based, client-site, and remote working (note: 100% remote work is not possible). More ❯

in the design, development, and maintenance of applications within the BMC Remedy ITSM suite . You'll work alongside talented technology and automation professionals, delivering customised solutions that enhance service delivery and streamline operations for our clients. Job Title: Remedy Developer Location: Hybrid - Predominantly Remote - Client base in Bristol or Swansea (1/2 per week) Salary … in the design, development, and maintenance of applications within the BMC Remedy ITSM suite . You'll work alongside talented technology and automation professionals, delivering customised solutions that enhance service delivery and streamline operations for our clients. This is a hybrid role , blending office-based, client-site, and remote working (note: 100% remote work is not possible). More ❯