176 to 200 of 848 Service Delivery Jobs in England

Service Delivery Coordinator (Orders) Manchester Hybrid FTC New! Package - £21,000 + Good Package A leading player in the Telecommunications space requires an Order Delivery Coordinator to join them on a short FTC basis with a potential for permanent employment. Key Responsibility: Ethernet & Broadband Order placement. Voice more »

Industry? Do you have current or previous experience? If so, this may be the opportunity for you! On-the-job training provided. As a Service Delivery Agent, you will deliver and collect our vehicles from our customers, completing relevant inspections along the way. The role will also involve … preparing the vehicles for rental. At Thrifty Car and Van Rental, our colleagues work hard to deliver exceptional customer service, and we drive for success by delivering great service the first time, every time. What can we offer you? 5.6 weeks holiday pro rata Contribution to Group Personal … fast-paced environment Ability to show great attention to detail Ideally, you will have previous experience in the same role or industry Excellent customer service and communication skills Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA more »

Service Desk Analyst £27,000 + Benefits, Hybrid: Cambridge/home based About Arcus Arcus is a fast growing and successful GovTech company. We are dynamic and forward thinking, with great ambition. At Arcus, you will have the chance to share your knowledge and make your presence felt. With … is to provide 1st line support to customers using our products as well as ensuring timely resolution of requests in line with a published Service Level Agreement (SLA). You will aim to maintain a high level of customer satisfaction upon receipt of incidents & raised tickets. You will become … an integral member of the Service Desk team keeping the Customer Service Manager updated on escalation of incidents where necessary and promote the Service Desk to provide customers with a one-stop service support solution. Key Responsibilities: Provide support to customers via ticket system, telephone and more »

Service Desk Analyst £27,000 + Benefits, Hybrid: Cambridge/home based About Arcus Arcus is a fast growing and successful GovTech company. We are dynamic and forward thinking, with great ambition. At Arcus, you will have the chance to share your knowledge and make your presence felt. With … is to provide 1st line support to customers using our products as well as ensuring timely resolution of requests in line with a published Service Level Agreement (SLA). You will aim to maintain a high level of customer satisfaction upon receipt of incidents & raised tickets. You will become … an integral member of the Service Desk team keeping the Customer Service Manager updated on escalation of incidents where necessary and promote the Service Desk to provide customers with a one-stop service support solution. Key Responsibilities: Provide support to customers via ticket system, telephone and more »

Closing date: Sunday 23 June 2024 Are you a skilled IT Professional with a background in IT and/or Audio Visual support and service delivery? We have an exciting opportunity to join our team, focussed on the support of specialist and advanced IT and Audio Visual equipment … and Technology Group (DDaT), within a changing business, research, and technical environment. About the role You will be part of a team of Senior Service Analysts, supporting the administrative, learning, teaching, and research activities of the University. You will be actively involved in the day-to-day delivery of an effective IT Delivery Service to the University, acting as the point of escalation for incidents and changes and will provide technical expertise in their area. A typical day may see you helping to set up and deploy equipment within a research laboratory, providing advice and more »

DescriptionJob title: Enterprise Service Platform Product OwnerLocation: London, Farnborough or PrestonWe offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular role.Salary: Circa 75,000 per annum plus Car Allowance and BonusWhat you’ll be doing: § Acts as technical … product owner/champion for the Enterprise Service Platform (Data Integration Hub) product set and managed services§ Act as the ESP technical SME, ensuring the user needs and integration functionality is fit for purpose§ Support the Third Party Provider team evaluate business processes, anticipate requirements, uncover areas for improvement … as a liaison between key business stakeholders, users and the Third Party Provider§ Supports and holds to account the Third Party Provider ESP managed service§ Develops new strategies to maintain or improve on the quality of the ESP service delivery§ Supports the development of strategies to minimize more »

accurate cost estimations and performing essential Quantity Surveying tasks. Collaboration is key here, as you'll work closely with various departments to ensure project delivery meets our high standards. Your Responsibilities: Team Collaboration: Work collaboratively within the team to support colleagues and foster business development. Provide guidance and support … to junior team members. Demonstrate flexibility in supporting service delivery across different areas. Effectively liaise and engage with other teams within the company. Customer Service: Act as a professional point of contact, ensuring efficient communication. Provide expert advice and support to clients and external stakeholders. Proactively engage … with local and government departments, funding agencies, and contracting organizations. Uphold a positive and professional image of the company at all times. Business Delivery: Prepare comprehensive feasibility studies, estimates, and cost plans. Generate tender documentation, including Bills of Quantities and Contract Sum Analysis. Utilize industry software and guidance for more »

accurate cost estimations and performing essential Quantity Surveying tasks. Collaboration is key here, as you'll work closely with various departments to ensure project delivery meets our high standards. Your Responsibilities: Team Collaboration: Work collaboratively within the team to support colleagues and foster business development. Provide guidance and support … to junior team members. Demonstrate flexibility in supporting service delivery across different areas. Effectively liaise and engage with other teams within the company. Customer Service: Act as a professional point of contact, ensuring efficient communication. Provide expert advice and support to clients and external stakeholders. Proactively engage … with local and government departments, funding agencies, and contracting organizations. Uphold a positive and professional image of the company at all times. Business Delivery: Prepare comprehensive feasibility studies, estimates, and cost plans. Generate tender documentation, including Bills of Quantities and Contract Sum Analysis. Utilize industry software and guidance for more »

accurate cost estimations and performing essential Quantity Surveying tasks. Collaboration is key here, as you'll work closely with various departments to ensure project delivery meets our high standards. Your Responsibilities: Team Collaboration: Work collaboratively within the team to support colleagues and foster business development. Provide guidance and support … to junior team members. Demonstrate flexibility in supporting service delivery across different areas. Effectively liaise and engage with other teams within the company. Customer Service: Act as a professional point of contact, ensuring efficient communication. Provide expert advice and support to clients and external stakeholders. Proactively engage … with local and government departments, funding agencies, and contracting organizations. Uphold a positive and professional image of the company at all times. Business Delivery: Prepare comprehensive feasibility studies, estimates, and cost plans. Generate tender documentation, including Bills of Quantities and Contract Sum Analysis. Utilize industry software and guidance for more »

Assist with the review of user access requests and the use of new software or hardware, reporting findings to the Cyber Security team. Support Service Delivery: Collaborate with the IT team to ensure effective service delivery, sharing knowledge and working flexibly to resolve incidents and complete … service requests related to security. Engagement with InfoSec: Actively support InfoSec team initiatives and projects, providing hands-on assistance and technical expertise. Skills Hands-on experience with Azure cloud security tools and infrastructure management, including M365, IAM, RBAC, Sentinel, Defender for Cloud and Log Monitoring. Ability to identify, respond more »

Job summary This is an excellent opportunity to join N3i to support an established service delivery contract. The IT Service Desk Analyst role is an integral part of N3i, providing first line IT support and customer services across Primary Care (GP Practices) within the Humber locality. You … will be expected to provide a wide range of first line technical support services. You will work alongside an existing Service Desk team to ensure information is recorded accurately and the appropriate resources are applied to enable resolution within agreed Key Performance Indicator (KPIs) timescales. The IT Service Desk Analyst role will be part of a rota covering the service operating hours of 08:00 to 18:30 Monday to Friday over a 37.5-hour working week. Main duties of the job The role will primarily provide 1st line technical support, managing an incoming call queue more »

inclusive environment that supports employees and empowers them to reach their full potential.Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients … and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone … the daily execution of the service.How You Will Make an Impact:Lead, develop and support the frontline SOC teamSet goals, develop action plans for service growth and areas of opportunityMaintain SLA complianceFacilitate team meetings and ensure communication is shared with urgencyConduct meetings with Service Delivery Manager and more »

2nd Line Service Desk Engineer Surrey Onsite Role x5 Days £35k-£40k + Benefits My client within financial services based in the Surrey area are recruiting for a 2nd Line Service Desk Engineer. As a 2nd Line Service Desk Engineer, you will be providing IT support to … end users. Provide first response and analysis on incidents and follow through resolution. Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility to enable the team to … cover core hours of support (8am-6pm, Monday to Friday) 2nd Line Service Desk Engineer Benefits: 22 days holiday + 8 Bank Holiday (Holiday's increase to 27, 1 additional day per year worked) Healthy contributed pension Training and development Access to a number of financial based products Dress more »

what youll be getting up to on a day to day basis: Littlefish is seeking an Onsite Engineer to come and join our growing Service Delivery team. As the Onsite Engineer, you will be working on the Tech Bar, providing a walk-up service to a range … of users, you will also be required to provide floorwalking services, you will report into the Service Delivery Manager. Your main duties will include providing effective onsite technical support to Littlefishs customer on a dedicated basis, for desktop/laptop/printer/application issues and installations, as … I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work more »

Partner, we are also an award-winning employer, and our employees are at the heart of Version 1.Version 1 as a consultancy and a service provider, we are a digital-first environment and we do things differently. We are focused on our core values, and using these we have … delivering fast, secure and scalable trading technology solutions to capital markets clients globally?Are you driven by introducing modern ways of working and transforming service delivery to develop market leading IT propositions for global investment houses?Are you able to identify opportunities for innovation through technology and articulate … business capabilities, customer stories, intellectual property, accelerators, industry and common customer challenges. You will work as a partner to commercial sales team and practice delivery teams to drive the growth through existing accounts and in new customers. You will use your understanding of the sector to draw together Version more »

Position: CHP Service Engineer Location: Mobile covering sites in the Slough, Heathrow and Reading area Salary: £35-37k (Neg DOE) per annum, company van, tools, phone, laptop and excellent benefits Hours: 37.5 hours per week Monday to Friday no shifts Undertake weekend roster duties as required Our Client … in the UK using a range of Engine manufacturers including MTU, Cummins, MAN, Guascor, Perkins and Jenbacher, incorporating the latest control systems. Their large service team, supported 365 days a year by the CHP control centre, minimises downtime. The Role: Travel daily to client sites to carry out planned … and reactive maintenance of combined heat and power units. Safely operating and maintaining all site CHP plants ensuring full service delivery in line with contracted KPIs. Using Computer based diagnostic tools to fault find on a range of plant equipment. Interaction with our clients on a daily basis more »

Service Designer (Must be eligible for SC) Service Designer role is more focused on the service to be offered, the service offering that will be made available to the end user via the service catalogue. The emphasis on this role is to translate client requirements … in to actionable designs for the access to, the fulfilment of and the support needed for users to consume the technical service being provided. You will have worked in complex service chains where the responsibilities are disaggregated across more than one domain of control - there will be a … engaged in the provision of services, both in-house and external organisations as typified by desegregated supply chains. Combination of agile and waterfall project delivery methods, exposure to GDS standard for service design and delivery. ITIL 3/4 experience beyond foundational level, with at least 5 years more »

Infrastructure Manager, you will: - Lead the operation and strategic scaling of our compute and storage platforms. - Manage both internal and external resources to drive service stability and transformation activities. - Collaborate with Group IT and Digital Security to align technology strategies and improve system - performance. - Play a critical role in … practices are in place to safeguard our operations. - Liaise with stakeholders across all brands to ensure consistent performance and meet KPIs. - Govern third-party service delivery, ensuring compliance and operational excellence. - Drive continuous improvement initiatives across technology platforms, enhancing system reliability and user satisfaction. - Handle budget management responsibilities … infrastructure for large-scale operations. - Excellent problem-solving abilities and capacity to work under pressure. - Solid understanding of ITSM frameworks and experience in managing service delivery platforms. - Extensive knowledge of modern cloud technologies (Azure/AWS) and enterprise hardware solutions. - Strong financial acumen, capable of managing budgets and more »

what youll be getting up to on a day to day basis: Littlefish is seeking an Onsite Engineer to come and join our growing Service Delivery team. As the Onsite Engineer, you will be working on the Tech Bar, providing a walk-up service to a range … of users, you will also be required to provide floorwalking services, you will report into the Service Delivery Manager. Your main duties will include providing effective onsite technical support to Littlefishs customer on a dedicated basis, for desktop/laptop/printer/application issues and installations, as … I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work more »

under different load. Simulate different customer environments to measure how the system performs and measure the breaking points of the system. Work closely with Service Delivery Team and assist in troubleshooting system issues reported by clients, differentiating known issues from new issues. Support the Operations Team and Service Delivery Team with general queries around camera, software and overall system features, behaviour and performance. Reproduce and document any customer reported issues in the defect management tool, and report to Product Manager. General Participate in daily team stand-ups and monthly sprint planning, providing estimates and progress updates. more »

their client base, managing all interactions to guarantee swift and proficient resolution. You should have a minimum of 2 years experience in a customer service role within an IT environment, and preferably experience working in an MSP. Responsibilities of the Technical Account Manager: - Oversee and regulate the collective inbox … management or relevant stakeholders as needed. - Maintain meticulous records of client engagements and resolutions to ensure transparency and answerability. - Collaborate with the Head of Service Delivery to devise and implement superior standards for client support and service delivery. - Proactively spot avenues for process enhancement and augmenting the … client journey. - Engage in training and development activities to improve proficiency in service delivery and client relations. To discuss this opportunity further, APPLY NOW for a confidential conversation with your VIQU Consultant. For additional information, contact Katie Dark at (url removed). If you refer someone ideal for more »

Enterprise Service Architect London or Manchester (hybrid) Competitive Salary plus benefits Enterprise Service architects are a visible champion for Service Architecture and architectural governance, they are the operational functional lead and provide day to day architectural oversight, control and day-to-day decision making on major change … accurately captured in a quality and timely manner. Ensuring any modifications or transitions to the live operational environment are managed, planned and coordinated through Service architecture processes and activities to facilitate a smooth transition to live operation. Feeds into and supports Operational Change & Transition key performance indicators (KPIs), metrics … packages and related information demonstrating value and sound business outcomes. Owning and delivering end to end service architecture packages through robust planning and management (including RAID) ensuring that Service Design supports programmatic/project delivery dates Influencing the project/program and key stakeholders to ensure that more »

DP World are currently recruiting for a Service Desk Team Leader on a remote basis in the UK or Ireland . This role is responsible for overseeing the team, implementing best practices to optimize service desk operations, and continuously improving service delivery processes. By leveraging their … technical expertise and leadership skills, the Service Desk Team Leader contributes to the overall success of the organization by delivering exceptional customer service and enhancing the customer experience About the Role: Provide leadership and guidance to the service desk team, ensuring that team members are motivated, engaged … team performance and provide feedback for improvement. Oversee the resolution of customer issues and inquiries in a timely and efficient manner, ensuring adherence to service level agreements (SLAs) and quality standards. Act as an escalation point for complex/high-priority issues, providing guidance to team members to facilitate more »

opportunity in our Workforce Systems Team for a full-time, permanent Workforce Information Analyst. Working closely with the wider team you will support the delivery of the HR/OD Strategy, possess an understanding and awareness of national NHS reporting requirements, data standards, and definitions, information data flows, and … you will be responsible for the data quality held in the Trust's HR systems, and be responsible for ensuring the day to day delivery of all statutory and ad-hoc reporting. You will have previous experience of working flexibly, under pressure and to conflicting deadlines, and be adaptable … produce workforce intelligence derived from a range of locally held systems, and deliver succinct reporting that supports stakeholder requirements that may be used for service delivery, service improvement, business planning and commissioning. You will possess good technical, analytical, communication and organisational skills with a flair for improvement. more »

evidence of identified need to meet the needs of the clients children and families. To strategically lead, direct and oversee the day-to-day service delivery of the Children's services integrated front door multi-agency safeguarding hub (MASH), early help preventative and support services, targeted youth support … services, specialist safeguarding, youth justice service and Virtual School ensuring that all relevant agencies are working together effectively to identify and safeguard children at risk of harm. Ensure children in need of help and protection are identified in a timely way and their needs responded to effectively and proportionately. … of good quality, proportionate assessments. Provide Leadership and oversight of the Early Help preventative services, including (but not limited to) the volunteering and advocacy service, children's centre offer, family group conference service, parenting service, universal plus service as well as the early help assessment and more »