76 to 100 of 881 Service Delivery Jobs in England

company delivers large-scale, long-term projects that encompass facilities management, construction, refurbishment, and lifecycle maintenance across multiple garrisons. With a focus on sustainability, operational efficiency, and high-quality service delivery, the team works in close partnership with the Ministry of Defence and other stakeholders to ensure that military communities are supported with safe, functional, and future-ready … operational requirements, and compliance standards. The role includes proactive management of the company's cyber security posture, safeguarding assets and data from evolving threats.A strong focus is placed on service delivery, stakeholder engagement, and managing relationships with internal teams and external suppliers. Key Responsibilities: Lead the delivery of IT services to meet business expectations, ensuring performance, reliability … leadership to ensure IT platforms support innovation and transformation. Lead technology initiatives to enhance user experience and enable innovation. Build and maintain relationships with corporate IT, business stakeholders, and service providers to ensure alignment and continuous improvement. Monitor and manage IT service levels, resolving service challenges and ensuring user satisfaction. Develop and implement IT plans that align More ❯

16.56 per hour plus 10% shift allowance In addition, you will also get these great benefits: Annual Leave Entitlement 31 days entitlement (including statutory bank holidays) which increases with service! Holiday Buy Scheme Buy up to 5 additional days Enhanced Pension Plan including ArrowXL company contributions Life Insurance Company funded 2x basic salary life cover from day one Enhanced … maternity, paternity, adoption and shared parental leave Long Service Awards Awarded for every 5 years service Employee of the Month Incentives Local winners across the country plus an overall winner chosen by the CEO Progression and Development Opportunities Investment into your career path via our award-winning Training Academy Up to 25% Staff Discount at www.very.co.uk Retail Discounts … In partnership with Evans Cycles, the Arrow XL C2W scheme offers great benefits and discounts Job Introduction ArrowXL is hiring! As the UKs leading provider of Two-Person Home Delivery , we continuously strive to make the world of delivery a better place. Our aim is to build a welcoming and friendly business that supports the local community.We store More ❯

help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day. And as a Senior Service Delivery Managerthere’s never been a better time to join. This role will ensure the delivery and maintenance of robust, resilient technology systems and services to support … the operation of Costa business globally. It will also support the Head of Technology Service and Operations to define and deliver the Service Management strategy. So, why Costa? We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks … future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. What you’ll do Being a Senior Service Delivery Manageris about so much more than bringing our coffee to the world. It’s your chance to stir up real success – which means you’ll be: the More ❯

Service Delivery Manager Location: Broughton, Chester (on-site) Contract: 6 months (with potential for extension) Hours: 35 hours per week (4.5 days, flexible between 7am-7pm) Pay: £30.64 per hour (PAYE)/£41.00 per hour (Umbrella) Security Clearance: BPSS+ (arranged by Airbus) IR35: Inside About the Role At Guidant Global, we're proud to partner with Airbus to … deliver digital transformation across the business. As a Service Delivery Manager, you'll play a key role in supporting the daily operations of Digital Workplace (DW) products at the Broughton site. You'll be part of a collaborative, locally based team, building strong relationships with business functions and ensuring employees have access to simple, intuitive, and secure workplace … tools. What You'll Be Doing Service Excellence: Monitor and report on service quality using ServiceNow dashboards, ensuring high standards are maintained. Stakeholder Engagement: Act as the main point of contact for business escalations, managing these within agreed processes and timescales. Supplier Management: Oversee relationships with service providers, reviewing root cause analyses and action plans, and supporting More ❯

production of low carbon energy. We work at the cutting edge of the transition to a sustainable, net zero world. We’re looking for a Head of I&T Service Operations. Based at our Paddington site, you’ll be responsible for the definition, management, implementation and delivery of I&T Operations and Service Management across the URENCO … Group incorporating: • Delivering iterative Service Strategy and Innovation focussed on how a best in class service IT Operations function works in modern enterprises • Lead on IT Service Continuity planning and testing with multiple outsourced service providers • Manage relationships with partners and service providers including contract management and continual service improvement • Leadership grounded in ITIL …/ISO global standards for all I&T operational services • Stakeholder management specifically in reference to Service Outages, Testing Services and Project Transition to Service • Service Protection in direct delivery of appropriate vulnerability management, risk management and patching services • Lead the management and operation of cloud and SaaS based subscription services • Financial planning for all Operational More ❯

Service Delivery Manager About us We are a fast-growing technology organisation committed to empowering users with smart, dependable systems. Our mission is to reduce friction in day-to-day operations, turn complex data into meaningful insight, and support teams to work smarter - not harder. The role We seek a hands-on and strategic Service Delivery Manager to lead our 2nd Line Delivery & Support team. This individual will help break down complex tasks, gather requirements, and liaise closely with business sponsors and stakeholders. You'll ensure the 2nd Line team and engineering squads have clear deliverables, realistic timelines, and robust support to deliver against those commitments. Key Responsibilities Lead the end-to-end incident … problem management lifecycle, including root cause analysis Identify recurring issues and work with engineering/product to drive prevention Monitor SLAs, track metrics (e.g. MTTR, incident volumes), and improve service levels Drive continuous improvement and process optimisation across the team Allocate resources effectively and mentor team members Act as incident commander during major outages Collaborate across cross-functional teams More ❯

Engineering Service Operations Manager - Fire Systems C. £65,000 + Bens - South East London Office + Travel/Allowance or Car! Service Manager with Fire Alarm/Fire Safety experience to work in South East London Office and lead Admin and Engineering team, Health and Safety, etc Role is Managing Fire Alarm Service Engineers and Coordinators Health … and Safety Accreditations Account Management SLS/KPI Management BAFE Audits Residential and Commercial Customers service delivery Leading Maintenance and Service engineer team Requirements for Fire Service Manager (Fire Alarm Systems/Fire Detection) Office is in South East London (so must be commutable daily) Experience of working for a Fire Alarm, Fire Detection, Fire Safety … BAFE or FIA company to know Fire systems maintenance Service Manager, Engineering Manager, Service Delivery Manager, Service Desk Manager experience (Fire Alarm/Fire Detection/Fire Protection/Fire Safety) Benefits - for Fire Service Manager (Fire Alarm Systems/Fire Detection, etc) Salary c. £65000 Car or Car Allowance or Travel allowance Holidays Pension More ❯

The Lawyer Awards. Role Summary Are you passionate about delivering excellent Data services and leading high-performing teams? Do you thrive in a hands-on leadership role where customer service, process improvement, and technical know-how all come together? We're looking for a Data Manager to join our dynamic data team and play a pivotal role in delivering … Data Engineers, Data Analysts and BI Developers. This is a fantastic opportunity to shape the way Data Services are delivered across the organisation, ensuring colleagues receive the very best service, whilst driving continuous improvement. This is a hands-on operational role where you'll manage data workload planning and work delivery, whilst managing the relationships between data and … allocation including capacity planning, sprint planning, managing data stand up meetings and leading business wide data prioritisation meetings Formulate both short-term day-to-day and longer-term Data Service Delivery plans and identify and lead work on continuous improvement of the service Acting as a key escalation point for data support queries, providing guidance and issue More ❯

Service Delivery Leader Location: Bromley Salary: £15.75 per hour Hours Per Week: 37.5 At the organisation they are recruiting for a Service Delivery Lead. Please note this role does not qualify for visa sponsorship, as the service is not registered with CQC as per the guidelines set by the Home Office click apply for full More ❯

NHS FOUNDATION TRUST (NCIC) EMPLOYEES ONLY An opportunity has arisen within Digital Healthcare for a highly motivated and enthusiastic individual to join the IT Support section as an IT Delivery Manager. As well as having managerial and technical operational responsibilities, the post holder will contribute towards the delivery of the digital strategy and improving the Trusts digital maturity. … are responsible for supporting and deploying end user devices, associated applications and software to staff both within the Trust and supported organisations. They are also responsible for ensuring the delivery of high quality IT support services by the team, ensuring efficient and effective working and promoting collaboration with the wider service. They will also be part of project teams … projects are delivered on time with work packages relating to their areas of responsibility being delivered on time and meeting quality criteria. They will also be responsible for the delivery of small/medium scale projects and initiatives themselves directly and by supporting team members in the delivery of projects or initiatives which they are responsible for. The More ❯

IT Technical Service Delivery Manager Location: Grays, Essex Are you a seasoned IT professional from an MSP background looking to step into a leadership role where your technical expertise and project delivery skills truly make an impact? We're on the lookout for a Technical Service Delivery Manager to lead complex issue resolution, support our … Service Desk, and drive successful project outcomes alongside our Project Manager. What You'll Be Doing: Be the go-to expert for escalated technical issues Collaborate with the Service Desk Manager to improve tools, workflows, and client satisfaction Partner with the Project Manager to scope and deliver IT projects Mentor and guide technical team members Identify and implement … improvements in service delivery Maintain accurate technical documentation and report on KPIs What You'll Bring: Experience in IT support or technical management (MSP experience ideal) Strong knowledge of IT infrastructure, networks, and cloud services (Azure essential) Proven leadership and project delivery skills Excellent communication and stakeholder management ITIL, PRINCE2, or Agile certifications (a plus) Why Join More ❯

Life on the team As a Customer Delivery Manager (In-life) you will be responsible for the delivery of services to Computacenter customers. This may be part of a team of Customer Delivery Managers on a larger account, or you may take responsibility for the full scope of services on a smaller engagement or set of accounts. … Within your area of responsibility, you will contribute to an effective governance model to manage the teams and partners who deliver the service, ensuring that high quality and customer satisfaction are maintained, that issues are successfully addressed and that the services meet their contractual and financial performance targets. You will engage stakeholders within the customer organisation. Youll make sure … clearance. You will also be required to be on site at the customer site 3 to 5 days a week. Where youll fit in: Youll be part of the Delivery Leadership team for the account(s), normally reporting to a Lead Delivery Manager, Delivery Lead, Senior Delivery Lead or Delivery Director. Youll have clear areas More ❯

us provide a wide range of digital services to NTW Solutions. You will be required to manage a customer focused digital support team, providing a flexible and responsive support service to NTW Solutions and its partners, across a large geographical area. You will continue the development of a proactive customer service ethos across the department, ensuring that stringent … service levels are maintained and that end users receive a high-quality service. Main duties of the job The successful candidate will have: Experience in managing innovative and responsive digital customer service support teams across multiple locations. Experience in the development, monitoring and reporting of service delivery against service level agreements. Experience in the leadership … pharmacy team ensures patients get the medicine they need, and our workforce team recruits people onto the frontline. We transcribe thousands of important medical letters, provide a lease car service to keep people on the move, and ensure suppliers are paid on time. We provide a wide range of benefits including a good rate of pay and pension and More ❯

to join our team and create a green future together! About Autel Energy Founded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of automotive intelligent diagnostics, detection and analysis systems, and automotive electronic components. Autel is one of the world's leading suppliers of automotive intelligent diagnostics, testing, and TPMS products … scenarios. After three years of rapid development, Autel Energy has become a leading solutions provider of EV charging station products in Europe. With excellent quality and high-quality localized service of AC/DC series products, are highly favored by European energy companies, CPOs, and dealers. In Europe, we have: Over 120 employees actively engaged in researching and developing … market Contribute to the cause of green environmental protection Collaborate with outstanding talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work More ❯

to join our team and create a green future together! About Autel Energy Founded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of automotive intelligent diagnostics, detection and analysis systems, and automotive electronic components. Autel is one of the world's leading suppliers of automotive intelligent diagnostics, testing, and TPMS products … scenarios. After three years of rapid development, Autel Energy has become a leading solutions provider of EV charging station products in Europe. With excellent quality and high-quality localized service of AC/DC series products, are highly favored by European energy companies, CPOs, and dealers. In Europe, we have: Over 120 employees actively engaged in researching and developing … market Contribute to the cause of green environmental protection Collaborate with outstanding talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work More ❯

Customer Success team are vital to the business as they are responsible for client retention and referral through strong customer relationships, alongside account growth through leads generated and chargeable service management. The Senior Service Delivery Manager is responsible for taking personal ownership of the operational relationship between the client and Six Degrees, ensuring the delivered services meet … the customer’s requirements and are performed as expected. Role Requirements Previous experience in Service Management role, preferably within the Managed Service Provider industry. Ideally, we are looking for the Senior Service Delivery Manager to manage contractual performance of services within the agreed SLA, and influence actions which are required to mitigate or remediate an SLA More ❯

Customer Success team are vital to the business as they are responsible for client retention and referral through strong customer relationships, alongside account growth through leads generated and chargeable service management. The Senior Service Delivery Manager is responsible for taking personal ownership of the operational relationship between the client and Six Degrees, ensuring the delivered services meet … the customer’s requirements and are performed as expected. Role Requirements Previous experience in Service Management role, preferably within the Managed Service Provider industry. Ideally, we are looking for the Senior Service Delivery Manager to manage contractual performance of services within the agreed SLA, and influence actions which are required to mitigate or remediate an SLA More ❯

Customer Success team are vital to the business as they are responsible for client retention and referral through strong customer relationships, alongside account growth through leads generated and chargeable service management. The Senior Service Delivery Manager is responsible for taking personal ownership of the operational relationship between the client and Six Degrees, ensuring the delivered services meet … the customer’s requirements and are performed as expected. Role Requirements Previous experience in Service Management role, preferably within the Managed Service Provider industry. Ideally, we are looking for the Senior Service Delivery Manager to manage contractual performance of services within the agreed SLA, and influence actions which are required to mitigate or remediate an SLA More ❯

Customer Success team are vital to the business as they are responsible for client retention and referral through strong customer relationships, alongside account growth through leads generated and chargeable service management. The Senior Service Delivery Manager is responsible for taking personal ownership of the operational relationship between the client and Six Degrees, ensuring the delivered services meet … the customer’s requirements and are performed as expected. Role Requirements Previous experience in Service Management role, preferably within the Managed Service Provider industry. Ideally, we are looking for the Senior Service Delivery Manager to manage contractual performance of services within the agreed SLA, and influence actions which are required to mitigate or remediate an SLA More ❯

Customer Success team are vital to the business as they are responsible for client retention and referral through strong customer relationships, alongside account growth through leads generated and chargeable service management. The Senior Service Delivery Manager is responsible for taking personal ownership of the operational relationship between the client and Six Degrees, ensuring the delivered services meet … the customer’s requirements and are performed as expected. Role Requirements Previous experience in Service Management role, preferably within the Managed Service Provider industry. Ideally, we are looking for the Senior Service Delivery Manager to manage contractual performance of services within the agreed SLA, and influence actions which are required to mitigate or remediate an SLA More ❯

Customer Success team are vital to the business as they are responsible for client retention and referral through strong customer relationships, alongside account growth through leads generated and chargeable service management. The Senior Service Delivery Manager is responsible for taking personal ownership of the operational relationship between the client and Six Degrees, ensuring the delivered services meet … the customer’s requirements and are performed as expected. Role Requirements Previous experience in Service Management role, preferably within the Managed Service Provider industry. Ideally, we are looking for the Senior Service Delivery Manager to manage contractual performance of services within the agreed SLA, and influence actions which are required to mitigate or remediate an SLA More ❯

Clearance: Developed Vetting (DV) required ?? Duration: 6 Months Rate = £500-£550 per day, Inside IR35. About the Role We are seeking a motivated and capable PMO to join the Service Support Office (SSO) within a major Defence programme. The SSO operates as a hybrid Project Management Office (PMO) that is evolving to take a more service-focused approach … supporting and monitoring in-service IT and digital projects across the Defence landscape. This is an excellent opportunity for a professional with 3-5 years of experience in IT service management projects and exposure to large-scale Defence delivery programmes . You will play a key role in ensuring effective project governance, performance monitoring, and service delivery alignment across multiple workstreams. Key Responsibilities Support the Service Support Office (SSO) in maintaining governance, reporting, and assurance processes across a portfolio of IT service management and in-service support projects. Assist project and service managers with planning, risk management, dependencies tracking, and stakeholder reporting. Produce and maintain PMO documentation such as dashboards More ❯

and programme management meetings. Good knowledge and understanding of the project lifecycle within IT Services. Must be accredited with PRINCE2 to practitioner level Support and development of all IT service project delivery functions and processes. About us Located in leafy St Johns Wood on the Jubilee line, minutes from Central London, our independent private Hospital has just been … Hospice St Johns. Job description Job responsibilities Provide proactive, methodological project management support to the information technology team and the business. Ensure that all project are managed the Customer Service and Service delivery personnel perform their duties to provide high-quality support. Ensure that SLAs are met for calls, tickets and other deliverables. Participate in projects and … service delivery. Coordinate with Service delivery managers and local support personnel Provide reports, updates and feedback from time to time, as requested. To build relationships with heads of departments, consultants and all end-users through out the organisation. To provide a physically present and visible management presence to represent IT positively within the organisation To enhance the More ❯

execution of our go-to-market strategies. The incumbent will build and maintain processes and strategies to ensure our team of approximately 70 consultants operate efficiently against goals of delivery health, utilization, resourcing, and finance management. You will deliver on these goals through working directly with our Advisory Partners and Project Leaders to uphold principles of delivery hygiene … and resource management across the entire People Advisory Services book of work. Responsibilities Lead day-to-day operations of our people advisory practice, ensuring efficient resource allocation, project delivery excellence, and client satisfaction Develop and implement standardized processes, tools, and templates to enhance consistency and quality of service delivery Oversee frameworks, staffing models, and utilization targets Partner … rates, revenue forecasting, resource planning, and profitability analysis Build and lead internal operational teams (Business Development, Knowledge Management, etc.) Implement systems and technologies to support practice operations and client service delivery Drive continuous improvement initiatives to enhance operational efficiency Strategic Development: Identify market opportunities and develop new service offerings in the people advisory space Create proprietary methodologies More ❯

Ahead of upcoming ISO27001 and ITIL Service Operations audits, this organisation's IT team require focused support from an individual who has been through ISO27001/ITIL audits previously to provide a structured framework to ensure the effective and efficient delivery of services, aligned with recognised industry best practices. You will be required to purchase a baseline assessment … per day, inside IR35 Essential skills & experience required: Well-versed in ITIL analysis and documentation as the core focus of previous work Strong understanding of the processes, flows and service delivery elements across JML (Joiners, Movers and Leavers) from an ID, Change, Access Controls perspective Confident communicator Objectives: Establish a foundational understanding of service delivery principles … and best practices Implement processes that ensure reliable, consistent, and high-quality service provision Enable continuous improvement within the service delivery function *Please only apply for consideration if you have full, independent right to work in the UK and you are already living in the UK permanently.* Franklin Bates is a leading IT recruitment consultancy specialising in More ❯