76 to 100 of 748 Service Delivery Jobs in England

Service Delivery Manager role reports to the Regional Service Delivery Manager (RSDM) and leads on the delivery of volume, quality, customer service and colleague related measures. They will lead a team of Functional Assessors and Site Coordinators to deliver the PIP benefit. The role ...

Service Delivery Manager Permanent - Hybrid - Bristol On behalf of a key client in the Bristol area, we are looking for a Service Delivery Manager to join a high-growth, Bristol-based Managed Service Provider (MSP). This isn't just a "ticket-managing" role. … will have full ownership of the Professional and Digital Services delivery function, building the operating discipline and commercial structure needed to scale through 2026 and beyond. The Mission You'll be the bridge between technical excellence and commercial success. Your goal is to drive disciplined project delivery-from ...

senior IT leader who enjoys combining strategic direction with operational accountability? Do you want a role where you can make a visible difference to service quality, cyber security maturity and digital experience across a large, diverse organisation at an important moment in its development? If so, this … together IT Support and IT Infrastructure into a single, coordinated function, providing senior operational leadership across all College sites. You will be accountable for service performance, cyber security, disaster recovery and operational resilience, owning end-to-end service delivery and ensuring that every member of staff ...

Service Delivery Manager - Gloucester Join a rapidly growing healthcare service provider managing over 200 contracts across 40 NHS Trusts. Role Summary: Based within Gloucester, you will manage day-to-day service delivery, lead on-site coordinators, and ensure smooth supply chain operations to prevent service ...

Service Design Architect (SC & DV-Eligible) - Secure Digital Services Defence & National Security Permanent | Remote (UK-based) Salary: up to £85,000 + benefits Shape secure digital services that actually get used This organisation delivers advanced, secure systems into some of the UK's most complex and mission-critical defence … national security environments. As demand grows for assurance-led, user-centred digital services, we're looking for a Service Design Architect (SC & DV-Eligible) to ensure technical innovation translates into usable, scalable, real-world outcomes. This is a senior, influential role sitting at the intersection of service design ...

exciting opportunity to step into a highly visible role where you ll act as a trusted advisor to strategic clients - working collaboratively to enhance service delivery, improve performance, and unlock new opportunities for growth. You ll combine insight, data, and strong stakeholder management to ensure we consistently deliver … exceptional service and value. What You ll Be Doing In this role, you ll lead the end-to-end management of strategic accounts, driving customer satisfaction, retention, and commercial performance. You ll: Build and nurture strong, long-term relationships with key client stakeholders Use data and insight to analyse ...

Service Desk Manager Solihull (4 days onsite, 1 day WFH) £45,000 We are looking for an experienced Service Desk Manager to join a growing technology team based in Solihull. The Role You'll be responsible for leading a team of support engineers, ensuring high-quality service delivery, strong SLA performance, and excellent customer satisfaction. This is a hands-on leadership role where you'll combine technical knowledge with people management to drive team success. Key responsibilities include: Managing day-to-day service desk operations and team performance Monitoring SLAs, KPIs, and overall service ...

Senior Service Manager Position: Senior Service Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible, as a team, for the delivery ...

while overseeing the day-to-day operation of a growing technology environment. This is a key role combining operational IT management, supplier oversight, project delivery, cyber security, and continuous improvement. This position is a standalone IT Manager role with no direct reports. Reporting to the Director, you will play … central role in modernising systems, improving service delivery, and ensuring IT is reliable, secure, and aligned with business objectives. Key Responsibilities IT Strategy & Transition Lead the transition from outsourced IT to an internally managed function Implement IT processes, standards, and controls Support the development of the IT roadmap ...

trusted, respected and encouraged to contribute their skills and experience. The Role We are seeking a Key Account Team Manager to lead the delivery of services across a portfolio of Multi-Academy Trusts and secondary schools.This role combines relationship management, team leadership and operational oversight. You will play … teams, and maintaining strong, professional partnerships with customers.Regular travel to customer sites forms an important part of this role. Key Responsibilities Customer relationships and service delivery Develop and maintain effective working relationships with key customers across MATs and secondary schools Act as a point of escalation, supporting teams ...

delighted to be supporting a growing and ambitious organisation in the search for an experienced Head of Customer Service & Operations . This is a rare opportunity for an accomplished operational leader to take ownership of a customer-facing service function and play a key role in shaping … future direction of the business. As a member of the senior leadership team, you'll lead a multi-disciplinary operation spanning Customer Service, Technical Support and Field Engineering, driving service excellence, operational efficiency and commercial performance. You'll be responsible for creating a customer-centric culture, delivering continuous ...

services on sites from West and North London locations, so accesible to commute to these locations are crucial. Role Overview You will lead Operations Service Delivery across key enterprise and financial services clients, ensuring contractual obligations, SLAs, and service quality are consistently met. Acting as the primary … delivery and escalation point, you'll work closely with account managers, stakeholders, and onsite teams to drive operational excellence and continuous improvement. Key Responsibilities * Lead, manage, and develop technical and service delivery teams * Ensure high-quality delivery across managed services and project work * Own SLA performance ...

fully remote capacity. This is a fantastic opportunity to support IT transformation and projects across the full lifecycle and contribute to IT service transitions. If you have strong experience in IT operations, IT service delivery, or enterprise systems environments and a proven background in n IT transformation …/or transition projects this role offers genuine variety, impact and career progression What you'll be doing: IT Transformation & Transition Delivery Support IT transformation and transition projects across the full lifecycle: assessment, design, and implementation. Contribute to IT service transitions, including application and process migration, knowledge transfer ...

Gleeson Recruitment Group are supporting an industry leading organisation within the scientific research sector in the search for an IT Service & Digital Workplace Lead to join their growing technology leadership function during a major period of transformation and investment. This is a rare opportunity to join a purpose driven … organisation making a genuine real world impact. As part of a newly evolving technology leadership team, the IT Service & Digital Workplace Lead will play a critical role in modernising IT service operations, improving digital employee experience, and helping shape the future technology landscape across the organisation. This role ...

Gleeson Recruitment Group are supporting an industry leading organisation within the scientific research sector in the search for an IT Service & Digital Workplace Lead to join their growing technology leadership function during a major period of transformation and investment. This is a rare opportunity to join a purpose driven … organisation making a genuine real world impact. As part of a newly evolving technology leadership team, the IT Service & Digital Workplace Lead will play a critical role in modernising IT service operations, improving digital employee experience, and helping shape the future technology landscape across the organisation. This role ...

Service Delivery Analyst (1st & 2nd Line Support) London | Hybrid (3 days office/2 days remote) We are working with a leading international professional services firm to recruit a Service Delivery Analyst to join their high-performing IT team. This is an excellent opportunity for someone … looking to combine service desk and deskside support responsibilities within a fast-paced, client-facing environment. This role offers a mix of 1st and 2nd line support, acting as a key point of contact for end users while also handling more complex technical issues and escalations. The Role ...

Service Delivery Manager (Workday) - Public Sector Programme Location: Wokingham (2-3 days per week onsite) + travel to Warwick Duration: June 2026 - June 2027 (with potential extension) We are currently seeking an experienced Service Delivery Manager to join a high-profile, long-term programme supporting ...

month Contract role 🔍 What we’re looking for: This role is ideal for someone who thrives at the intersection of commercial operations, service delivery, and vendor governance. Strong experience with drafting SLAs, leading negotiations and commercial vendor management. Key experience required: • Strong background in contract management and vendor … governance (Finance Systems or IT preferred) • Proven experience in service delivery oversight or service management (ITIL exposure is a plus) • Solid understanding of procurement processes and RFP management • Experience supporting commercial negotiations • Strong analytical skills (spend analysis, SLA tracking, performance monitoring) • Exposure to PMO processes and project ...

Service Delivery Director/senior Program Manager (Salesforce Cross‐Cloud programs) We are looking for a strategic and delivery‐driven leader to take ownership of large and complex Salesforce programs across multiple Delivery Centres and countries. This is a high‐impact role responsible … program delivery, client satisfaction, operational excellence, leadership and cross‐cloud transformation initiatives. 🚀 Key Responsibilities Program & Project Leadership/Delivery Own the end‐to‐end delivery of large and/or complex programs and projects, including scoping, scheduling, costing, risk assessment, quality assurance, and customer satisfaction measurement. Ensure ...

Service Delivery Engineer - On Site Services Cumbria Core hours between 07:00 - 17:30 - full time on site Overview We are looking for a proactive and adaptable Service Delivery Engineer to join a fast-paced on-site support environment in Cumbria. This role is ideal ...

Service Delivery Engineer - On Site Services Cumbria Core hours between 07:00 - 17:30 - full time on site Overview We are looking for a proactive and adaptable Service Delivery Engineer to join a fast-paced on-site support environment in Cumbria. This role is ideal ...

that has grown from 35 staff to 100! In this role, you'll be responsible for the end-to-end coordination and execution of service delivery activities. Including for example, installation delivery, engineer planning and resourcing, scheduling of national deployments, and maintenance response coordination. Operating within … highly reactive, fast paced environment where customer experience and service continuity are critical. This position ensures that all delivery and support activities meet defined Installation SLAs, while maintaining clear communication, expectation management, and operational control across internal teams, field engineers, and customers. Your next employer offers an enviable ...

Technical Delivery Manager Location: London/Manchester About Finova Finova is the UK’s largest financial services technology provider, supporting one in every five mortgages nationwide. Our agile, cloud-native solutions enable over 60 banks, building societies, specialist lenders, equity release providers and a network of 2,400+ brokers … more efficiently and reduce operational costs — all while staying fully compliant in a fast-moving market. About the Role: The Technical Delivery Manager leads the delivery of high‐impact software delivery across the Finova ecosystem. Operating at a strategic level, this role drives multi‐squad execution, oversees ...

client is a well-established Managed Service Provider, CRM, and Software Development business, and theyre looking for an experienced IT Operations Manager to take the lead on service delivery, performance, and continuous improvement across their customer base. This is a hands-on leadership role where youll oversee … operations, service delivery, and project execution, while also acting as the go-to escalation point for more complex issues. Youll be balancing technical know-how with people leadership and process improvement, making sure customers receive a reliable, secure, and scalable service. Key Responsibilities Operational & Service Management Take ...

client is a well-established Managed Service Provider, CRM, and Software Development business, and they’re looking for an experienced IT Operations Manager to take the lead on service delivery, performance, and continuous improvement across their customer base. This is a hands-on leadership role where … oversee day-to-day IT operations, service delivery, and project execution, while also acting as the go-to escalation point for more complex issues. You’ll be balancing technical know-how with people leadership and process improvement, making sure customers receive a reliable, secure, and scalable service. ...