A rare opportunity to join a unique service user charity working with individuals who have, or have had substance use issues, Build on Belief is looking for a ServiceManager to run a weekend service based in Buckinghamshire. We are particularly interested in recruiting someone … who has direct working or lived experience of substance use problems. Tasks JOB DESCRIPTION: SERVICEMANAGER TITLE: ServiceManager SALARY: £24,851.84 HOURS : F/T post, 30 hours per week (Hrs TBC, Saturday and Sunday mandatory) BASED AT: High Wycombe, HP11 2RZ REPORTS … To manage and develop the Weekend Social Club on behalf of the organisation within the agreed business plan. KEY RESPONSIBILITIES AND ACCOUNTABILITIES: Running a Service The ServiceManager is responsible for ensuring that the running of a service is done in line with Build on More ❯
Field ServiceManager Technical ServicesManager Metrology and Microscopy £60K - £70K + Bonus (Earnings £65K-£75K) + Excellent Benefits + Package Genuine Opportunities for Career Progression **An excellent opportunity for a management professional with a background managing Engineers from high value capital equipment backgrounds, to … join a market leader in sophisticated semiconductor process equipment, offering first class product training and unsurpassed opportunities for career development** The Company – Field ServiceManager, Metrology & Microscopy My client is a global leader in innovative and complex semiconductor process equipment, with cutting edge patented technology in metrology … a commitment to world leading manufacturing facilities, outstanding product innovation, excellent customer care and the recruitment and development of good people. The Role – Field ServiceManager, Metrology & Microscopy This market leader now seeks to recruit a technically astute Field ServiceManager, to manage their More ❯
We have only the best roles at Cameo Consultancy J09 : Visitor ServiceManager Visitor ServiceManager Salary: Up to £30,000 per annum + benefits Reference: J09 Job Type: Permanent Location: Henley-On-Thames, Oxfordshire Skills: hospitality, customer service, scheduling, stock, health & safety … Industry: Hospitality and Catering As Visitor ServiceManager , you will be joining a family-owned and run beautiful rural estate. The estate receives many visitors a year and hosts a wide range of events and activities including festivals, weddings, children's events, and private parties. The role … is open Saturday and Sunday, a five-day working week including weekends, having two days off in the week. Key Responsibilities for the Visitor ServiceManager: Customer-facing lead for day-to-day site operations Initial point of contact for issues arising throughout the day, escalating where More ❯
unique opportunity to join a thriving retail brand as they invest into their core functions, and are seeking to hire for an experienced IT ServiceManager to join their Lincoln team. You will own all key areas of the IT Service function, taking responsibility for service … build a career, and grow professionally within an environment that is collaborative, people-focused and meritocratic. Description As the successful candidate for the IT ServiceManager position, you will be a critical part in the delivery of market-leading technology services across the organisation. You will ensure … SLAs are consistently met and exceeded, driving a first-rate IT Service function for users, operating within an ITIL environment. Service Transition will be a central focus of the role, as the business is continuously looking to invest in best-in-class, high-quality services, and you will More ❯
Service Delivery Manager £45,000 - £55,000 plus benefits including training and certifications Camden, London, NW1 Key Words: Service Delivery Manager, Service Desk Lead, Team Leader, Managed Services, IT Support, MSP, KPI s, Manager My client is a highly regarded IT … Support company based in Camden, renowned for their exceptional service and loyal client base. They are looking for an experienced Service Delivery Manager, ideally from the MSP/Managed Services space, to oversee the successful delivery of their IT services to external clients. Service Delivery … Manager More Info: This is a crucial role in driving client satisfaction and organisational growth. We are looking for a Service Delivery Manager who is passionate about delivering exceptional client service. Duties: Lead and manage a small team of service delivery professionals, fostering a More ❯
Camden, NW1, Camden Area, Greater London, United Kingdom
Integral Recruitment Ltd
Service Delivery Manager £45,000 - £55,000 plus benefits including training and certifications Camden, London, NW1 Key Words: Service Delivery Manager, Service Desk Lead, Team Leader, Managed Services, IT Support, MSP, KPI’s, Manager My client is a highly regarded IT … Support company based in Camden, renowned for their exceptional service and loyal client base. They are looking for an experienced Service Delivery Manager, ideally from the MSP/Managed Services space, to oversee the successful delivery of their IT services to external clients. Service Delivery … Manager – More Info: This is a crucial role in driving client satisfaction and organisational growth. We are looking for a Service Delivery Manager who is passionate about delivering exceptional client service. Duties: Lead and manage a small team of service delivery professionals, fostering a More ❯
London, England, United Kingdom Hybrid / WFH Options
MFK Recruitment
We have an exciting opportunity for an Education Service Delivery Manager to join our well-established client. MFK Recruitment has successfully recruited 42 IT Professionals for this well-established company in the past 5 years, 31 are still with the company too! Extremely ambitious company and they … team, who are keen to progress and succeed. On average, the successful candidate will be working from home 1-2 days a week. The Service Delivery Manager needs to own their own vehicle as there will be some travel – mainly around East London and occasional trips outside … of the M25. About the role: The Education Service Delivery Manager will be the primary manager and escalation point for Education customers and sites, you will manage Helpdesk Engineers, and work closely with other SDM’s, Onsite Education Engineer teams and Account Managers to meet More ❯
london, south east england, united kingdom Hybrid / WFH Options
MFK Recruitment
We have an exciting opportunity for an Education Service Delivery Manager to join our well-established client. MFK Recruitment has successfully recruited 42 IT Professionals for this well-established company in the past 5 years, 31 are still with the company too! Extremely ambitious company and they … team, who are keen to progress and succeed. On average, the successful candidate will be working from home 1-2 days a week. The Service Delivery Manager needs to own their own vehicle as there will be some travel – mainly around East London and occasional trips outside … of the M25. About the role: The Education Service Delivery Manager will be the primary manager and escalation point for Education customers and sites, you will manage Helpdesk Engineers, and work closely with other SDM’s, Onsite Education Engineer teams and Account Managers to meet More ❯
surrey, south east england, United Kingdom Hybrid / WFH Options
MFK Recruitment
We have an exciting opportunity for a Service Delivery Manager to join our well-established client. MFK Recruitment has successfully recruited 42 IT Professionals for this well-established company in the past 5 years, 31 are still with the company too. Hybrid working is in play for … the successful Service Delivery Manager. Two to three days a week, the SDM will travel to Reigate (Surrey), East Sussex, and Cambridgeshire. On average, the SDM will be able to work from home for two days a week. Extremely ambitious company, and they’re very interested in having individuals … join their team, who are keen to progress and succeed (The vast majority of our candidates have progressed in a short space of time!) Service Delivery Manager - Job Purpose: The Service Delivery Manager is a significantly customer facing role that ensures customers have a More ❯
We have an exciting opportunity to join a purposeful charity as a Digital ServiceManager on a permanent, full-time basis. Do you want to make a difference every day? Do you want to lead and shape the future of critical civic tech platforms, supporting democracy and … transparency while working with a passionate, remote team? If yes, then we'd love to hear from you Position: Digital ServiceManager Location: Fully Remote (UK-based) Hours: Full time Contract: Permanent Salary: £45,000 - £55,000 per annum (FTE), plus pension (4% employer, 4% employee) Closing … May 2025. We reserve the right to close this vacancy early if enough suitable applications are received. The Role As our new Digital ServiceManager, you'll be responsible for the day-to-day running of the organisation's flagship civic platforms: WhatDoTheyKnow , FixMyStreet , TheyWorkForYou , and WriteToThem More ❯
ServiceManager I am working with a market leading professional services business who are looking to improve their Service Management offering globally. This role lends its hand to Service design, Service Transition and Change Management and the incumbent will be responsible for delivering programmes … to improve all of these remits. If you're a strong all round Service Management professional and have a real passion to make global change then this is the role for you! I am looking for: - Overall Service Lifecycle experience (Service Design, Service Transition & Change Management More ❯
Soft ServicesManager (Security & Cleaning) Fareham, United Kingdom Posted on 23/04/2025 With a wide range of roles available nationwide, you can find your perfect fit at Anchor. A company is nothing without the people in it, and we pride ourselves on our commitment to … Apply today and become part of Team Anchor, we are excited to be a part of your journey. Job Description Job Role :Soft ServicesManager (Security & Cleaning) Status :Permanent, Full Time Working Hours :40 hours per week (average) Salary : £32,933.43per annum Location :Fareham Reporting to :Regional Operations … awards If you think you have what it takes, APPLY NOW andwe'll be in touch. Other companies may call this role: Soft ServicesManager, Security& Cleaning Manager, Facilities Manager, Contracts Manager, Facility ServicesManager, Operations Manager - Security More ❯
Job Title: Customer ServiceManager Department: Customer Support and Technical Support Location: Manchester, UK (Onsite) About the Role: As a Customer ServiceManager, you'll lead our Customer Service and Technical Support teams to deliver outstanding customer experiences. Reporting to the Global Head … the day-to-day operations and overall strategy for the support function. You’ll focus on building a high-performing, customer-centric environment where service quality, satisfaction, and team development are prioritised. This is a leadership role where strong service management, coaching, and operational skills are key. Key … Responsibilities: Lead and develop Customer Service and Technical Support teams, including team leaders and Heads of Line. Oversee daily operations to ensure customer queries and technical issues are resolved quickly, professionally, and empathetically. Monitor and improve customer satisfaction (CSAT), first contact resolution (FCR), response times, and service quality. More ❯
a multi-award winning audiovisual company based in Norfolk, with a strong reputation both nationally and internationally. Our client is looking to appoint a ServiceManager to be based at their purpose-built warehouse, assembly, and office facility in Wymondham. The company is well-established, having traded … for almost seventy years and has a reputation for excellence, customer support, and the delivery of outstanding customer service. The ServiceManager will be responsible for the Service function within the business, ensuring the department runs effectively and delivers the very best in customer experience. You … Duties include: Overall management of the Helpdesk, ensuring internal KPIs are met, managing escalations, and supporting the Helpdesk team to ensure excellent and consistent service levels. Ensure the Service Helpdesk function delivers against contractual obligations and provide comprehensive reports into senior management, as necessary. Owning the P&L More ❯
Corsham, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Sanderson Government and Defence
SC Cleared ITIL ServiceManager, HYBRID ROLE 2 Days a week in Corsham, £600 P/D Experienced ITIL ServiceManager with current SC Clearance. Your expertise will be critical in managing and improving IT operations, overseeing incident and problem management processes, and maintaining … service quality. K ey Responsibilities: Oversee and manage ITIL-aligned service management processes and frameworks. Act as a point of escalation for major incidents and ensure timely resolutions. Ensure compliance with SLAs and KPIs, driving continuous improvement in service delivery. Collaborate with cross-functional teams to optimize … IT services and systems. Lead stakeholder communications and ensure customer satisfaction. Requirements: Current SC Clearance Proven experience as an ITIL ServiceManager in a secure or sensitive environment. Expertise in ITIL best practices and service lifecycle management. Strong leadership, communication, and problem-solving skills. Ability to More ❯
Business ServiceManager- Technology CSC - Counter Terrorism Policing HQ Salary: The starting salary is £53,459, which includes allowances totalling £2,928. The salary is broken down as £50,531 basic salary, which will increase annually until you reach the top of the scale £55,103 Plus … pensionable allowance of £1,000. Location: Birmingham Counter Terrorism Policing (CTP) depends on high-performing individuals in its work every day. As a Business ServiceManager, you'll manage service level agreements, operational level agreements and underpinning contracts to provide CTP with consistent, high quality services. … helping it to keep the country safe. Bring your skills to our team and protect the UK. You'll join us at the Customer Service Centre (CSC), which provides national IT services for CTP. As part of a dedicated team, you'll be working closely with internal functions and More ❯
Business ServiceManager- Technology CSC - Counter Terrorism Policing HQ Salary: The starting salary is £53,459, which includes allowances totalling £2,928. The salary is broken down as £50,531 basic salary, which will increase annually until you reach the top of the scale £55,103 Plus … pensionable allowance of £1,000. Location: Birmingham Counter Terrorism Policing (CTP) depends on high-performing individuals in its work every day. As a Business ServiceManager, you’ll manage service level agreements, operational level agreements and underpinning contracts to provide CTP with consistent, high quality services. … helping it to keep the country safe. Bring your skills to our team and protect the UK. You’ll join us at the Customer Service Centre (CSC), which provides national IT services for CTP. As part of a dedicated team, you’ll be working closely with internal functions and More ❯
Business ServiceManager- Technology CSC - Counter Terrorism Policing HQ Salary: The starting salary is £53,459, which includes allowances totalling £2,928. The salary is broken down as £50,531 basic salary, which will increase annually until you reach the top of the scale £55,103 Plus … pensionable allowance of £1,000. Location: Birmingham Counter Terrorism Policing (CTP) depends on high-performing individuals in its work every day. As a Business ServiceManager, you’ll manage service level agreements, operational level agreements and underpinning contracts to provide CTP with consistent, high quality services. … helping it to keep the country safe. Bring your skills to our team and protect the UK. You’ll join us at the Customer Service Centre (CSC), which provides national IT services for CTP. As part of a dedicated team, you’ll be working closely with internal functions and More ❯
Business ServiceManager- Technology CSC - Counter Terrorism Policing HQ Salary: The starting salary is £53,459, which includes allowances totalling £2,928. The salary is broken down as £50,531 basic salary, which will increase annually until you reach the top of the scale £55,103 Plus … pensionable allowance of £1,000. Location: Birmingham Counter Terrorism Policing (CTP) depends on high-performing individuals in its work every day. As a Business ServiceManager, you’ll manage service level agreements, operational level agreements and underpinning contracts to provide CTP with consistent, high quality services. … helping it to keep the country safe. Bring your skills to our team and protect the UK. You’ll join us at the Customer Service Centre (CSC), which provides national IT services for CTP. As part of a dedicated team, you’ll be working closely with internal functions and More ❯
Business ServiceManager- Technology CSC - Counter Terrorism Policing HQ Salary: The starting salary is £53,459, which includes allowances totalling £2,928. The salary is broken down as £50,531 basic salary, which will increase annually until you reach the top of the scale £55,103 Plus … pensionable allowance of £1,000. Location: Birmingham Counter Terrorism Policing (CTP) depends on high-performing individuals in its work every day. As a Business ServiceManager, you’ll manage service level agreements, operational level agreements and underpinning contracts to provide CTP with consistent, high quality services. … helping it to keep the country safe. Bring your skills to our team and protect the UK. You’ll join us at the Customer Service Centre (CSC), which provides national IT services for CTP. As part of a dedicated team, you’ll be working closely with internal functions and More ❯
Business ServiceManager- Technology CSC - Counter Terrorism Policing HQ Salary: The starting salary is £53,459, which includes allowances totalling £2,928. The salary is broken down as £50,531 basic salary, which will increase annually until you reach the top of the scale £55,103 Plus … pensionable allowance of £1,000. Location: Birmingham Counter Terrorism Policing (CTP) depends on high-performing individuals in its work every day. As a Business ServiceManager, you’ll manage service level agreements, operational level agreements and underpinning contracts to provide CTP with consistent, high quality services. … helping it to keep the country safe. Bring your skills to our team and protect the UK. You’ll join us at the Customer Service Centre (CSC), which provides national IT services for CTP. As part of a dedicated team, you’ll be working closely with internal functions and More ❯
Business ServiceManager- Technology CSC - Counter Terrorism Policing HQ Salary: The starting salary is £53,459, which includes allowances totalling £2,928. The salary is broken down as £50,531 basic salary, which will increase annually until you reach the top of the scale £55,103 Plus … pensionable allowance of £1,000. Location: Birmingham Counter Terrorism Policing (CTP) depends on high-performing individuals in its work every day. As a Business ServiceManager, you’ll manage service level agreements, operational level agreements and underpinning contracts to provide CTP with consistent, high quality services. … helping it to keep the country safe. Bring your skills to our team and protect the UK. You’ll join us at the Customer Service Centre (CSC), which provides national IT services for CTP. As part of a dedicated team, you’ll be working closely with internal functions and More ❯
Business ServiceManager- Technology CSC - Counter Terrorism Policing HQ Salary: The starting salary is £53,459, which includes allowances totalling £2,928. The salary is broken down as £50,531 basic salary, which will increase annually until you reach the top of the scale £55,103 Plus … pensionable allowance of £1,000. Location: Birmingham Counter Terrorism Policing (CTP) depends on high-performing individuals in its work every day. As a Business ServiceManager, you’ll manage service level agreements, operational level agreements and underpinning contracts to provide CTP with consistent, high quality services. … helping it to keep the country safe. Bring your skills to our team and protect the UK. You’ll join us at the Customer Service Centre (CSC), which provides national IT services for CTP. As part of a dedicated team, you’ll be working closely with internal functions and More ❯
Business ServiceManager- Technology CSC - Counter Terrorism Policing HQ Salary: The starting salary is £53,459, which includes allowances totalling £2,928. The salary is broken down as £50,531 basic salary, which will increase annually until you reach the top of the scale £55,103 Plus … pensionable allowance of £1,000. Location: Birmingham Counter Terrorism Policing (CTP) depends on high-performing individuals in its work every day. As a Business ServiceManager, you’ll manage service level agreements, operational level agreements and underpinning contracts to provide CTP with consistent, high quality services. … helping it to keep the country safe. Bring your skills to our team and protect the UK. You’ll join us at the Customer Service Centre (CSC), which provides national IT services for CTP. As part of a dedicated team, you’ll be working closely with internal functions and More ❯
Business ServiceManager- Technology CSC - Counter Terrorism Policing HQ Salary: The starting salary is £53,459, which includes allowances totalling £2,928. The salary is broken down as £50,531 basic salary, which will increase annually until you reach the top of the scale £55,103 Plus … pensionable allowance of £1,000. Location: Birmingham Counter Terrorism Policing (CTP) depends on high-performing individuals in its work every day. As a Business ServiceManager, you’ll manage service level agreements, operational level agreements and underpinning contracts to provide CTP with consistent, high quality services. … helping it to keep the country safe. Bring your skills to our team and protect the UK. You’ll join us at the Customer Service Centre (CSC), which provides national IT services for CTP. As part of a dedicated team, you’ll be working closely with internal functions and More ❯
