101 to 125 of 305 Service Manager Jobs in England

Critical Incident Manager/Service Manager (DV Cleared) We are looking for an experienced Critical Incident Manager/Service Manager with DV clearance to join a leading organization for a 12 -month contract based in Feltham, UK . This is an exciting opportunity for someone who thrives in high-pressure … support to major accounts. Role Overview: This role is a high-touch, customer-facing position where you will lead the resolution of critical incidents, ensure the smooth delivery of service to key clients, and collaborate with internal teams to maintain service excellence. Key Responsibilities: Take ownership of critical incidents, ensuring swift resolution and customer satisfaction. Monitor and manage … customer service requests, pushing them through to resolution. Work closely with cross-functional teams to resolve issues and prevent recurrence. Conduct root cause analysis and provide operational reporting. Ensure SLAs are met and hold service reviews with customers. Lead in conflict management and vendor relations. Key Requirements: DV clearance is mandatory. 5+ years of incident management and service More ❯

Our client, a rapidly growing managed service provider (MSP) specializing in backup, disaster recovery, and cyber resiliency solutions is looking for a Client Service Manager (CSM). The CSM will ensure current customers receive exceptional service and will support maintaining customer satisfaction, customer retention, and discover expansion opportunities. The CSM will be the main point … for customer business needs. Compensation for this role is a combination of a base salary with bonuses based upon successful retention of our existing customer base. Responsibilities for Client Service Manager: Build and maintain strong relationships with your customers while ensuring their needs are being met in a timely manner. Conduct regular Service Reviews to identify … disputes in a professional manner. Support proactive marketing campaigns to keep customers informed about product updates and best practices. Keep records and documentation of customer interactions. Qualifications for Client Service Manager: 5+ years prior experience in customer facing and/or sales roles. Excellent communication skills and the ability to understand the needs of the customers. Demonstrate More ❯

Technical Services Manager £45,000-£50,000 Stonehouse, Gloucester The Role Are you experienced in leading technical teams across multiple locations? Do you have a strong background in IT project delivery and hands-on support? If so, we have an exciting opportunity for you. We are looking for a Technical Services Manager to oversee the daily … improve our IT services. Ready to lead a team that makes a real difference in how our customers experience technology? Apply today and lets start the conversation. Key Responsibilities: Service Delivery Management: Oversee the day-to-day operations of the technical support team, ensuring all service requests are addressed within customer SLAs and maintaining high standards of service delivery. Team Management: Lead, mentor, and develop the technical support team, providing guidance and support to enhance their skills and performance. Customer Facing Service Reviews: Conduct regular service reviews with customers to ensure their needs are being met and to identify areas for improvement. Complaints Management: Handle customer complaints effectively, ensuring timely resolution and maintaining customer satisfaction. More ❯

Technical Services Manager £45,000-£50,000 Stonehouse, Gloucester The Role Are you experienced in leading technical teams across multiple locations? Do you have a strong background in IT project delivery and hands-on support? If so, we have an exciting opportunity for you. We are looking for a Technical Services Manager to oversee the daily … improve our IT services. Ready to lead a team that makes a real difference in how our customers experience technology? Apply today and lets start the conversation. Key Responsibilities: Service Delivery Management: Oversee the day-to-day operations of the technical support team, ensuring all service requests are addressed within customer SLAs and maintaining high standards of service delivery. Team Management: Lead, mentor, and develop the technical support team, providing guidance and support to enhance their skills and performance. Customer Facing Service Reviews: Conduct regular service reviews with customers to ensure their needs are being met and to identify areas for improvement. Complaints Management: Handle customer complaints effectively, ensuring timely resolution and maintaining customer satisfaction. More ❯

procurement strategies fulfilling requirements of the businesses. Through leading-edge industry knowledge secure the appropriate contracts and put in place the right risk assessments, measurements for performance standards and service level agreements. Manage the portfolio of IT Procurement initiatives and ensure alignment of the businesses in both IT and Procurement functions. Create and enforce techniques, practices and procedures for … Excellent level of computer literacy and overall understanding of IT portfolio ranging from Infrastructure, application landscape, hardware and software. Good knowledge of business processes. Experience in, IT out-source service & contract management. Demonstrated skills in managing costs. Languages Fluency in English is essential. Working knowledge of French and/or German languages is an advantage. Technical skills Extensive experience … services. Effectively applies specialized knowledge of IT procurement to timely source IT products services and/or business solution with a high technological content. Effectively works with vendors and service providers in compliance with INEOS procedures to secure cost-effective quality solutions. Drives IT Procurement in a safe manner consistent with local regulations. Has experience in Project management enabling More ❯

We are working with a non-profit social enterprise in the London area who are looking to employ an ICT Service Manager permanently, in office. Offering a salary of circa £60,000/annum, pension, flexible working AFTER probation, 28 days annual leave + bank holidays, healthcare cash back scheme, and more. This is an exciting opportunity More ❯

Please visit our careers site to find out more about working at Ki Job Details: Service Operations Manager- Technology Full details of the job. Vacancy Name: Service Operations Manager- Technology Employment Type: Permanent Location: London Role Details Who are we? Look at the latest headlines and you will see something Ki insures. Think space … has big ambitions but needs more excellent minds to challenge the status-quo and help it reach new horizons. What you will be working on We are seeking a Service Operations Manager to oversee the management and support of a diverse range of applications within Ki. In this role, you will maintain our technology solutions for mid … and back-office teams, whilst driving efficiency and excellence in service delivery. You will be responsible for working with the Transformation Programme to ensure a smooth transition of services into production. You will ensure that all systems under your ownership meet best practices, audit requirements, and operational needs. You will bring a passion to match ours to change the More ❯

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Hard Services Manager City: Kingston upon Hull We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of … budget and to the required quality and compliance standards Pivotal to the success of this position is the day-to-day interface and leadership of an onsite team of service providers who are contracted to deliver maintenance support to the business 24/7 365 days a year. An ability to galvanise these working teams towards a common goal … and amendments. - Accurate cost reporting and Provision of financial status input to monthly FM cost reviews highlighting areas of concern and proposed remediation strategies. - Ownership & accountability for the hard service budget & utility costs - Maintaining all statutory provisions (Plant and equipment Inspections/registers etc) are maintained and updated raising points of concern immediately to the Workplace & Facility Manager More ❯

That Media Thing has a vacancy for a Creative Services Manager to lead the delivery of Creative Services, providing exceptional design and organisational skills to our clients and internal divisions. We are recruiting for a full-time, hybrid-working position based at That Media Thing's head office in Bath, UK. As Creative Services Manager, you … where necessary to align client requirements with That Media Thing's objectives When onboarding new clients (or digesting newly rolled out client brand guidelines), it is the Creative Services Manager's job to get under the skin of the client and ensure they have a sound understanding of the look and feel that the client is aiming for … a covering letter explaining what you believe makes you perfect for the role, plus your CV and creative portfolio. Send this all in PDF format to including 'Creative Services Manager' in the subject box. Please also detail when you would be available for an interview. More ❯

Endeavour has a fantastic long-term contract opportunity for an experienced Service Delivery Manager to join a large, reputable client based in London. The project will focus on: Service delivery for software application maintenance in Java frameworks. Kick-off of offsite deliveries in a wider transformation programme. The successful Service Delivery Manager will More ❯

Strategy Senior Manager - Consumer Goods & Services Role: Strategy Senior Manager - Consumer Goods & Services Location: London Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry … that helps you continuously upskill yourself as the world changes A culture that encourages innovation, collaboration, enterprise, and a lot of fun! As a Consumer Goods Strategy Senior Manager, you will: Develop and drive high-impact, strategic insights that solve complex business challenges for clients in the Consumer Goods sector. Lead and manage multidisciplinary project teams to deliver … not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our More ❯

Service Desk Manager £60,000 - 70,000 GBP Onsite WORKING Location: Central London, Greater London - United Kingdom Type: Permanent Role: Service Desk Manager Salary: £40,000 - £48,000 Additional Package: 5% SiS Bonus, Extensive Benefits Package Location: Bracknell Are you a Service Desk Manager ready to lead from the front? This … is your chance to step into a dynamic leadership role where you'll oversee a high-performing service desk team delivering 1st, 2nd, and 3rd line support across multiple UK locations. With a mix of hands-on technical exposure and team management, becoming a service desk manager is a great platform to build your skills, contribute … be joining an established, collaborative environment where leadership, clear communication, and continuous improvement are central to the culture. Whether you're mentoring junior techs or streamlining IT processes, this Service Desk Manager role offers the scope to grow your influence and your capabilities. Role Requirements of a Service Desk Manager: Lead the day-to More ❯

Service Desk Manager/Technical Team Lead Location: Onsite - Cambridge, UK £58,000 - £66,000 (depending on experience) We are seeking a dynamic and hands-on Service Desk Manager/Technical Team Lead to oversee a high-performing service desk team delivering technical support across a fast-paced, enterprise-grade IT environment. This … is a fully onsite role based in Cambridge , responsible for managing team performance, overseeing escalations, and driving service excellence through process improvement and strong leadership. Key Skills - Lead and mentor a team of 1st to 3rd line engineers, fostering technical development and service excellence Own the incident, request, problem, and escalation management processes, ensuring SLAs and KPIs are … met Act as the final technical escalation point for complex issues across Windows, M365, and network environments Champion ITIL-aligned best practices in service operations Develop performance reports, trend analysis, and service improvement plans Work closely with infrastructure, networking, and cloud teams to ensure end-to-end service continuity Drive adoption of automation, standardisation, and process optimisation More ❯

ICT Service Manager Permanent | Hybrid Sydenham Up to £60,000 DOE Our client, a values driven healthcare organisation, are looking to expand their growing team and are looking to hire an ICT Service Manager to be based in their Sydenham office. The team is truly enthusiastic about what they do and they are looking … legal and internal policies Manage end to end projects, meeting deadlines and supporting on both day to day and technical initiatives Act as on site support and stakeholder manager, providing training here needed Manage and maintain core ICT systems including Microsoft 365 Oversee user and device management including licensing, permissions, device set ups and migrations and trouble shooting More ❯

Role: Service Manager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: Service Manager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new … for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of More ❯

Role: Service Manager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: Service Manager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new … for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of More ❯

Role: Service Manager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: Service Manager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new … for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of More ❯

Role: Service Manager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: Service Manager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new … for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of More ❯

Role: Service Manager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: Service Manager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new … for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of More ❯

Role: Service Manager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: Service Manager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new … for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of More ❯

Role: Service Manager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: Service Manager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new … for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of More ❯

Role: Service Manager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: Service Manager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new … for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of More ❯

Role: Service Manager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: Service Manager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new … for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of More ❯

Role: Service Manager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: Service Manager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new … for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of More ❯

Role: Service Manager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: Service Manager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new … for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of More ❯