51 to 75 of 93 Service Manager Jobs in England

Technical Service Delivery Manager Location: Redhill Salary: £55,000 – £60,000 DOE Hours: 40 per week, flexible start/finish (7:30–9:30/3:30–5:30) Contract Type: Permanent, Full-Time About the Role Talented People are recruiting on behalf of a leading defence and technology organisation for an experienced Technical Service Delivery … Manager. The role supports the Programme Director in delivering complex projects for MOD and government clients, ensuring service excellence and compliance. Key Responsibilities Manage multiple technical projects across MOD contracts. Produce and maintain project plans, schedules, and risk registers. Oversee service delivery, ensuring projects meet customer and company requirements. Act as the primary contact for technical and service management queries. Coordinate cross-departmental communication and performance tracking. Support continuous improvement and through-life service processes. Represent the business in customer and commercial meetings. Contribute to bid and tender submissions. Ensure compliance with HSE and quality standards. Skills & Experience Strong project management background within MOD or government contracts. Technical knowledge of electrical, IT, or satellite systems. Excellent More ❯

Service Delivery Manager (Solar/EV) Field Based - Reading, Oxford, Swindon, Salisbury, Basingstoke, Crawley, Bristol, Bath, Birmingham, Worcester, Northampton, Milton Keynes, Southampton, Brighton, Bournemouth and Surrounding Areas) £55,000 - £60,000 + Car Allowance + Pension + Progression + 33 Holiday days Are you from a Service Delivery background with experience in the Solar, EV, Building … Services, HVAC, or M&E sectors? This is a fantastic opportunity to lead a service department and play a key role in maintaining exceptional quality for clients within an organisation that truly takes pride in its service excellence. The company is a renewable energy specialist with a strong pipeline of commercial projects across the UK . As a … in their field, they deliver innovative, sustainable energy solutions and are now looking to expand their team. In this role, you will oversee maintenance projects nationwide , taking ownership of service delivery, operational coordination, process improvement, health & safety compliance , and more. This is an excellent opportunity for the right candidate to join a forward-thinking renewable energy company that values More ❯

run a successful multinational business that never stands still. Business services are integral to the running of the firm and are critical to its success. Job Description The Enterprise Service Management team are collaborating with all business functions to leverage best practice, shared services and technology platforms. We are implementing ServiceNow as our enterprise service management solution to … standardise processes and drive efficiency across all areas. Reporting to the Head of Service Design & Transition, this role offers the opportunity to drive enterprise-wide change and make a significant impact on how we deliver services across the firm. Key responsibilities • Workflow & Process Review: Collaborating with, and supporting functions across the Firm, to review and help redesign processes to … Global Portal & Virtual Agent: Working with functional directors to drive activity towards the Virtual Agent and Global Portal to provide more efficient and readily available services across the organisation • Service Catalogue: Contributing to the work to map our internal services; maintaining & developing the service catalogue to ensure comprehensive service portfolio management across all business functions, with clear More ❯

operations. If you’re looking for a progressive environment where leadership, collaboration, and technical excellence are valued, this is the place for you. We are looking for a new Service Desk Manager to lead our busy team that provide IT support to a host of leisure venues and outlets. This role is a career-defining opportunity for … a dynamic leader who thrives in fast-paced environments and excels at inspiring high-performing teams to deliver exceptional results. Key Responsibilities Lead and inspire the Service Desk Team to deliver outstanding support experiences, fostering a culture of leisure-focused service excellence and continuous enhancement Oversee smooth onboarding of new leisure clients onto the Service Desk platform … operations Provide direct line management to technical staff and team leads, conducting regular one-to-ones, performance reviews, capability development and career progression planning Monitor, analyse and enhance critical Service Desk metrics including ticket patterns, first-contact resolution rates, SLA compliance, response times, queue times, resolution speeds and guest satisfaction scores Ensure daily KPI targets are consistently achieved by More ❯

Role: Service Delivery Manager Location: City of London Salary: Up to £80k Flexible working: 3 days per week in the office My client, a leading organisation in the insurance sector, is seeking an experienced Service Delivery Manager to join their team. This is an excellent opportunity for someone with solid insurance experience (particularly London More ❯

Our client, a national technology company, is looking to recruit a passionate and experienced Service Desk Manager to lead a high-performing team and drive service excellence. As Service Desk Manager, youll be the heartbeat of IT support operations. Overseeing the day-to-day running of the Service Desk, ensuring timely resolution More ❯

What you'll be doing: Would you like to be part of a success story and play a key role in revolutionizing commerce? Then join our team as a Service Delivery Manager for EMEA Central You will independently support our customers as a proactive solution partner after the implementation of our software. You will be responsible for … the timely fulfillment of the services and SLAs agreed with customers. You will monitor our SaaS profitability and costs and be responsible for invoicing. You will conduct regular service review meetings with our customers and continuously improve our services. You will be responsible for initiating quality improvement measures and for (major) incident management in collaboration with Support and our … Technical Leads. Monitoring service performance in terms of budget, quality, and duration, as well as reviewing service delivery, will also fall within your remit. What you'll bring to the table: You have a degree in (business) computer science, information technology, or comparable training. You have already gained three or more years of experience as a Service More ❯

Technical Service Delivery Manager/Technical Project Manager - Redhill (5 days on site during probation and thereafter Wednesday and Friday from home) - £55-60k base plus benefits Fantastic opportunity to gain a DV clearance and work on key projects protecting the nation. MUST have experience of MOD projects and MUST be eligible for DV … projects and the ongoing management of our client's MOD project portfolios to meet the customer's and company's requirements. SAS3, CSCS and MMM oversight/ownership at service management level. Managing an entire picture of all ongoing projects against contract scopes. Working with other PMs as required. Matrix is suggested. Capturing programme overviews (schedules, risks, implementation plans … across all three contracts. Including: Production and ongoing management of high-quality documentation including Project Management Plans, Risk Registers, Project Schedules, and other project documentation as required. Ensuring internal service launches capture all relevant information such that support etc aware of new services, documentation is captured and maintained etc. Acting as support contact for projects under remit of the More ❯

Job Title: Service Desk Manager Location: Doncaster - 4 days per week on site Salary: Up to £55k Why Apply? An exciting opportunity has arisen for an experienced Service Desk Manager to lead and develop a high performing IT support team within a fast paced and evolving enterprise environment click apply for full job details More ❯

Technical Service Delivery Manager - Defence Projects £60,000 - £65,000 + Benefits Full-Time Redhill Hybrid Our client, a secure communications provider working on cutting-edge defence and government programmes, is seeking a Technical Service Delivery Manager to join their growing Project Management team. Based in Redhill, this role will be onsite during the More ❯

One of our key infrastructure businesses with a HQ in Newcastle are looking to bring on a IT Service Desk Manager as part of their core IT Ops Function. You will be involved in running a national team of service desk engineers alongside planning and delivery of their IT service across the group. The role … is 4 days on site your main location will be Newcastle. Key responsibilities: Formulate both short-term day-to-day and longer-term IT Service Delivery plans and identify and work on continuous improvement of the service. Professionally and effectively represent Group IT to both the internal business and to all IT third party vendors and suppliers. Build, develop … as with Group IT senior management. Understand and identify business challenges and develop strategies and solutions to deliver added value to the business. Develop, own, chair and facilitate regular Service Reviews with the business and suppliers in accordance with relevant service level agreements and business priorities. Supports budget related conversations on different levels. Monitor supplier and IT service More ❯

As a Payroll Service Delivery Manager within Zellis Managed Services, you will report to the Service Delivery Director and lead a team of 10–20 Payroll, HR, and operational professionals. Your primary responsibility is to ensure the effective and efficient delivery of high-quality services to our clients, in alignment with Zellis standards and legislative requirements. … You will be accountable for the end-to-end service delivery for your customer portfolio (UK/Ireland), supported by teams across UK, Ireland, and India. This role demands strong leadership, strategic thinking, and a commitment to continuous improvement. You will drive performance, manage risk, and foster a culture of excellence and development within your team. In this role … your key responsibilities will be: Service Delivery & Operational Excellence Accountable for the consistent delivery of all contractual SLAs across Payroll and HR functions, whether delivered on or off-shore. Ensuring compliance with SLAs, KPIs, and regulatory standards. Accountable for all operational output whether delivered on or off-shore, monitoring service quality through controls, audits, and performance metrics. Displaying More ❯

Role: Service Desk Manager Location: Fully Remote (Southampton-Based MSP) Salary: £40,000 - £50,000 Leading MSP Fully Remote Lead & Develop a High-Performing Technical Team Were partnered with one of Southamptons most forward-thinking MSPs , recognised for delivering outstanding managed services, cloud, and infrastructure solutions across the UK click apply for full job details More ❯

help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day. And as a Senior Service Delivery Managerthere’s never been a better time to join. This role will ensure the delivery and maintenance of robust, resilient technology systems and services to support the operation … of Costa business globally. It will also support the Head of Technology Service and Operations to define and deliver the Service Management strategy. So, why Costa? We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks to sweeten … future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. What you’ll do Being a Senior Service Delivery Manageris about so much more than bringing our coffee to the world. It’s your chance to stir up real success – which means you’ll be: the operational More ❯

Location: Corsham Onsite 2-3 days per week. Duration: 3 months + (Inside IR35) Our client, Defence client requires an ITIL Service Transition Manager working onsite in Corsham 2-3 days per week. Key responsibilities: Planning and coordination:?Create and manage the overall plan for transitioning services and coordinate the necessary resources and activities across different teams. … that new or changed services are ready for operation by confirming they meet criteria for operational acceptance, testing, and performance evaluation. Process implementation:?Define and implement the processes for service transition, release, and operational acceptance. Risk and performance evaluation:?Evaluate the performance and risks associated with new services before their release into the production environment. Stakeholder management:?Act as … a liaison between project teams, service owners, and support teams, ensuring clear communication and agreement on responsibilities and expectations. Essential Skills and Experience: ITIL 3/ITIL 4 Qualified Experience of delivering Government projects Tailoring the process to the specific project More ❯

ITIL Service Asset And Configuration Manager SACM Rate: Open Location: Corsham (2-3 days a week on site) Clearance: SC Clearance required You will join a niche consultancy delivering digital transformation to the MoD Key responsibilities Process Design and Improvement: Defining the SACM process strategy, objectives, policies, procedures, and work instructions. Having responsibility for the process remaining More ❯

ITIL Service Asset And Configuration Manager SACM Rate: Open Location: Corsham (2-3 days a week on site) Clearance: SC Clearance required You will join a niche consultancy delivering digital transformation to the MoD Key responsibilities Process Design and Improvement: Defining the SACM process strategy, objectives, policies, procedures, and work instructions. Having responsibility for the process remaining More ❯

infrastructure, and communications systems across the Community Protection Directorate (CPD) and Fire Collaboration (FC). This team delivers mission critical application and system support to Hertfordshire Fire and Rescue Service, operating 24x7x365 to ensure the reliable mobilisation of fire engines and crews About the role We’re looking for a proactive and experienced IT Support Manager to … join our team and play a pivotal role in managing IT operations, service delivery, and supplier relationships. This is a dynamic position that blends technical oversight, project management, and team leadership to ensure the smooth running of critical digital services across the organisation. The role is a hybrid role that will include onsite attendance at our office in Stevenage … on a weekly basis You will be responsible for: The day-to-day support of all applications, infrastructure and communications equipment Management of Service Desk, 2nd and 3rd line engineers Working and liaising with users, 3rd party providers, stakeholders and other team members to resolve technical issues and problems which have been escalated to you Creating technical designs and More ❯

Location: Corsham Onsite 2-3 days per week. Duration: 3 months + (Inside IR35) Our client, Defence client requires an ITIL Service Transition Manager working onsite in Corsham 2-3 days per week. Key responsibilities: Planning and coordination:?Create and manage the overall plan for transitioning services and coordinate the necessary resources and activities across different teams More ❯

senior management team currently consists of one Partner and four Directors and we are looking for an exceptional individual to provide support to our strategic growth plans. As a Service Delivery Assistant Manager, you'll play a key role in transforming our client experience by leading the delivery of outsourced accounting services. You'll act as a … senior member of our Service Delivery Team, helping to shape how we support clients and drive operational excellence. We're looking for someone who thrives in a fast-paced environment and is ready to take ownership of key management processes across multiple client projects. This includes risk and issue management, planning and coordination of deliverables, governance, budgeting, resource allocation … and reporting. You'll be responsible for ensuring all aspects of service delivery meet time, cost, and quality targetsso autonomy, proactivity, and strong communication skills are essential. This is a fantastic opportunity to join a growing team where your impact will be visible and valued. The role is based in our Bristol office, with a minimum of 3 days More ❯

for years to come. You are the authority, the orchestrator and the driving force behind a complex, multi-supplier transition that won't move without your direction. Role: IT Service Transition Manager Location: West Midlands | Hybrid Salary: Up to £90,000 What You'll Lead End-to-end transition and exit from a major outsourced IT services … or regulated environments Background handling TUPE-heavy transitions Exposure to simultaneous operational, data and technology change programmes Why This Role Matters You'll play a pivotal role in protecting service continuity today while shaping how critical IT services operate tomorrow. This is meaningful transformation—not a paper exercise. You'll take ownership, enjoy genuine senior visibility, and drive a More ❯

for years to come. You are the authority, the orchestrator and the driving force behind a complex, multi-supplier transition that won't move without your direction. Role: IT Service Transition Manager Location: West Midlands | Hybrid Salary: Up to £90,000 What You'll Lead End-to-end transition and exit from a major outsourced IT services … or regulated environments Background handling TUPE-heavy transitions Exposure to simultaneous operational, data and technology change programmes Why This Role Matters You'll play a pivotal role in protecting service continuity today while shaping how critical IT services operate tomorrow. This is meaningful transformation—not a paper exercise. You'll take ownership, enjoy genuine senior visibility, and drive a More ❯

Job Title: SC Cleared Service Asset & Configuration Manager Location: Corsham 2-3 days Duration: 31/03/2026 with likely extension Rate: Up to £750 per day via an approved umbrella company Our Client, a leading defence and technology organisation, is hiring for a reputable client to support the delivery of critical IT services within a More ❯

Job Title: SC Cleared Service Asset & Configuration Manager Location: Corsham 2-3 days Duration: 31/03/2026 with likely extension Rate: Up to £750 per day via an approved umbrella company Our Client, a leading defence and technology organisation, is hiring for a reputable client to support the delivery of critical IT services within a More ❯

Job Title: SC Cleared Service Asset & Configuration Manager Location: Corsham 2-3 days Duration: 31/03/2026 with likely extension Rate: Up to £750 per day via an approved umbrella company Our Client, a leading defence and technology organisation, is hiring for a reputable client to support the delivery of critical IT services within a More ❯