76 to 100 of 117 Service Manager Jobs in England

recruiting a Service Delivery Manager to act as the primary point of contact for a portfolio of customers, ensuring services are delivered in line with contractual commitments while identifying opportunities to enhance service quality, customer satisfaction, and commercial performance. This is a highly customer-facing role … working closely with internal teams to manage the full service lifecycle. You’ll be accountable for communication, performance, and outcomes—owning the relationship and ensuring customers see real value from the services delivered. Key Responsibilities Own customer contracts and service obligations, identifying risks, gaps, and mitigation plans Plan ...

Service Capacity Manager (DV Clearance) • Location : Basingstoke - fully on site • Job Type : Contract - 6 months - likely extension • Rate : £600pd inside IR35 • Start date : ASAP • Mandatory : DV Clearance active We are seeking a DV Cleared IT Service Capacity Manager with a proactive and creative attitude … deliver outstanding results. This role is ideal for someone who can take ownership of tasks, anticipate potential issues, and drive service improvements. If you have significant experience in IT support environments, particularly in Capacity Management and system management of secure IT solutions, we want you to join our Contact ...

SSRO Global Service Contracts & Programmes Manager Location: Hemel Hempstead (travel required max of once per week) Salary: £75,000 - £90,000 + bonus up to 20% We are looking for an experienced Global Service Contracts & Programmes Manager to lead the delivery of long-term … service agreements and major repair, maintenance and overhaul (MRO) programmes for customers worldwide. This role is responsible for ensuring that customers who purchase complex equipment receive high-quality, compliant, and commercially successful ongoing support through structured service contracts. You will manage large-scale service programmes ...

Service Delivery Manager Milton Keynes | Monday to Friday | 8:30 to 17:30 (Hybrid Working) Up to £60,000 (DOE) |£500 per month car allowance Company Bonus | Private Medical Celestra Limited Celestra is a successful and dynamic Company delivering IT services nationally to the best brand names … teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. About the Role As Service Delivery Manager at Celestra, you will lead the successful delivery of multiple client projects, ensuring timely and cost-effective execution. You will ...

Title: Service Delivery Account Manager – Key Account (IT Services) Location: Derby (Hybrid, 3 days on-site per week) Salary: £65-£70k, plus performance-based incentives About the Role We’re seeking an experienced Senior Service Delivery Account Manager to take accountability for a flagship … stakeholder engagement within large-scale IT environments. Key Responsibilities Act as the primary point of contact and escalation for the client, overseeing all service delivery activities for the account. Build and maintain strong working relationships with senior business and IT stakeholders. Ensure the effective delivery of IT services, projects ...

Customer Service Specialist Manchester City Centre £25,000 We are expanding our Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses to the Service! Acting as a first point of contact … your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for dealing with any issues, general queries and technical questions they may have for the first 30 days of their contract. You will be keeping in regular contact via inbound, outbound ...

About the job. National Highways have an excellent opportunity for a Service Delivery Manager to oversee and control the delivery of highway asset maintenance and repair works across the North West Region. The Service Delivery Manager will oversee and control the delivery of maintenance … will need to have no more than 3 points to be considered for this position and during employment. Managing supplier performance to agreed contractual service level agreements, technical, quality and safety standards, including the investigation of breaches of service level targets and service non-availability, with ...

Service Delivery Manager Location : Remote Salary : £55,000 - £60,000 Job Type : Full time Contract Type :Permanent Join the team behind Arwen.ai - where AI meets real impact. At Arwen, we use AI to help clients make the most of their social media presence - cutting out the toxic ...

ROLE:Service Capacity Manager LOCATION: Basingstoke, Full time onsite CLEARANCE REQUIRED: DV LEVEL RATE: £600 PD, Inside IR35 Your role This role requires High Level clearance. We are looking for an experienced Capacity Manager to join a support team based in Basingstoke to ensure VMware … meets current and future business needs in a cost-effective, reliable, and scalable manner. In this role, you will ensure the effective management of service operations, adherence to SLAs, and continuous improvement of IT service performance. The ideal candidate has a strong capacity management background, deep knowledge ...

SSRO Global Service Contracts/Procurement Manager Location: Hemel Hempstead (travel required max of 3x a month) Salary: £75,000 - £90,000 + bonus up to 20% We are looking for an experienced SSRO Global Service Contracts/Procurement Manager to lead the delivery … long-term service agreements and major repair, maintenance and overhaul (MRO) programmes for customers worldwide. This role is responsible for ensuring that customers who purchase complex equipment receive high-quality, compliant, and commercially successful ongoing support through structured service contracts. You will manage large-scale service programmes ...

Managed Service - Account Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! Work location: Nottingham or Sheffield - Hybrid … what youll be getting up to on a day-to-day basis: Littlefish is on the lookout for a driven, results-oriented IT Managed Service - Account Manager to join our talented team and become one of the trusted faces of our business for our valued customers. ...

Life on the team As a Service Management team, we are accountable for all services delivered to our customers, including managed services contracts and professional services engagements. Our core focus is on delivering our promises and delighting customers through service innovation and change, leading our teams to help … customers achieve their objectives. We take responsibility for all commercial aspects of our service engagements, ensuring contractual ownership, fulfilment of commitments, and driving service evolution and expansion to meet the changing needs of our customers. By leading all service teams, we ensure services are delivered in line ...

Thames Valley Fire Control Service - Project Manager Benefits: Salary: £46,142 - £51,356 per annum, Grade 6 Hours: Full Time - 37 hours per week Contract: 24-month fixed term contract Locatio n – Onsite at Service Headquarters, Calcot, Reading, with travel to other Thames Valley sites … exciting opportunity has arisen for a Project Manager to join the Business Information and Systems team within Royal Berkshire Fire and Rescue Service (RBFRS). As a blue light service dedicated to ensuring the safety and well-being of our community, we are currently seeking ...

Role: Service Desk Operations ManagerLocation: Wythenshawe (office based)Term: Full Time, PermanentContract: 40 hours per week Mon-Sun rotating shifts Hours: 8am-4pm/10am-6pm/12pm-8pm (rotating weekly shifts), 1 in 4 weekendsSalary: £44,000 DOE + benefits CCA Recruitment are excited to be recruiting … Service Desk Operations Manage r to join a client based in Wythenshawe M22. The ideal candidate will be someone who can inspire and motivate a team of contact centre professionals supporting ambition and building on motivation. The ability to identify training needs to improve performance and most importantly ...

Knowledge/Continuous Service Improvement Manager Location: Huntingdon, UK Clearance Level: High 'DV Vetting' UNLEASH YOUR POTENTIAL Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide … meeting to gather, prioritise, review and coordinate CSI activities. Manage the CSI Register, ensuring proposals are recorded and managed through to completion. Work with service owners, Service Delivery Managers (SDMs) and process managers to capture and progress improvement opportunities. Key Competencies: Communication Verbal, written (including technical documentation ...

Regional Service Delivery Manager - Multi-Site IT Leadership Woking/Addlestone/Basingstoke Corridor £47,142 + 18.9% employer pension + 34 days holiday + ongoing CPD + staff benefits platform + supportive culture + work-life balance Are you an experienced IT Manager or Service Delivery Lead who's ready to take ownership of multiple sites rather than just one? Would you like to join a forward-thinki click apply for full job details ...

Life on the team As a Senior Service Manager, you will be accountable for all Services delivered to our Contractual and Professional Services customers. You will provide leadership and management of the virtual customer team, ensuring Services, Sales and Delivery are aligned and focussed on the right … presence for all services delivered and associated growth opportunities, managing customer engagement at a senior level in line with your Account Plan; As the Service lead you will interface with GMS, PS, GTS, Sales, etc, to ensure that all Contractual and Professional Services, both in life and new opportunities ...

About the job. National Highways have an excellent opportunity for a Service Delivery Manager to oversee and control the delivery of highway asset maintenance and repair works across the North West Region. The Service Delivery Manager will oversee and control the delivery of maintenance ...

people-first leader who brings clarity to complex operations and turns data into decisions, you’ll feel right at home here. Service Delivery is the bridge between our Operations function and each Value Stream. We’re the focal point that understands every stream’s goals, opportunities and challenges. … safeguard service availability, anticipate critical periods of change, and bring the right operational services to the right place at the right time. As our Lead Service Delivery Manager , you’ll guide a team that keeps the Service Delivery engine running smoothly. You’ll maintain ...

Service Delivery Manager Milton Keynes Monday to Friday 8:30 to 17:30 (Hybrid Working) Up to £60,000 (DOE) £500 per month car allowance Company Bonus Private Medical Celestra Limited Celestra is a successful and dynamic Company delivering IT services nationally to the best brand names ...

career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day. And as a Senior Service Delivery Managerthere’s never been a better time to join. This role will ensure the delivery and maintenance of robust, resilient technology systems … services to support the operation of Costa business globally. It will also support the Head of Technology Service and Operations to define and deliver the Service Management strategy. So, why Costa? We didn’t become a global coffee brand by sitting back. When you work here, you join ...

Managed Service - Account Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! Work location: Nottingham or Sheffield - Hybrid ...

Role: Senior Service Delivery ManagerIR35: OutsideSC: YesStart: ASAPEnd: 31/3Rate: £600The role Migrating tools and people through Cabinet Office and DSITThe client has migrated mural and slackThe client is creating a service manual to log issues/creating a ticketing platformUsers will be the civil servants that … Cabinet office and DSITYou will need to help plan/advise how to sustain this long term with the end client.Essential skills Stakeholder Management Service Desk experience – creation or management Interviews Friday Start week 26th ...

Partner and four Directors and we are looking for an exceptional individual to provide support to our strategic growth plans. As a Service Delivery Assistant Manager, you'll play a key role in transforming our client experience by leading the delivery of outsourced accounting services. … senior member of our Service Delivery Team, helping to shape how we support clients and drive operational excellence. We're looking for someone who thrives in a fast-paced environment and is ready to take ownership of key management processes across multiple client projects. This includes risk and issue ...

range of clinical and non-clinical systems. Take lead responsibility for the definition and development of projects to Start-up in line with strategic service priorities, including the preparation of Discovery Reports, programme and project mandates and business cases as required. Delivering the service Provide specialist expert advice ...