76 to 100 of 114 Service Manager Jobs in England

Cheltenham (primary)£550–£650/day | Initial 6-month contract | Outside IR35 or Permanent salary The Role We are looking for a DV-cleared Service Manager to oversee the delivery of a Cross Domain Service for a UK Government client. Acting as the main on-site … point of contact, you will lead a medium-sized engineering team while ensuring high service standards and driving continuous improvement. Key Responsibilities Day-to-day leadership of a managed service and engineering team Ownership of incident, problem, and escalation management Engagement with key customer stakeholders and third-party ...

Customer Service Specialist Manchester City Centre 25,000 We are expanding our Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses to the Service! Acting as a first point of contact … your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for dealing with any issues, general queries and technical questions they may have for the first 30 days of their contract. You will be keeping in regular contact via inbound, outbound ...

Service Desk Manager - North West England - Hybrid/Remote We are seeking a high-energy, process-driven Service Desk Manager to lead our front-line support team. In this role, you aren't just overseeing a ticketing queue; you are the architect ...

Service Delivery Manager Location: Milton Keynes Background The Retail Implementation Team within a major retailer is responsible for delivering new IT solutions and changes to existing IT systems across the store estate, driven by evolving business requirements. This includes delivery across the UK, Republic of Ireland, Channel … Self-Check-Out tilling across the store estate Delivery of hardware to support new till scanning solutions Role Overview We are seeking an experienced Service Delivery Manager to take day-to-day responsibility for the successful delivery of small to medium-scale Retail Implementation projects. The role ...

Service Desk Manager (West Yorkshire) Salary: £55,000 Working pattern: Hybrid, 2 days per week on site Exalto Consulting is recruiting a Service Desk Manager to lead a customer focused support function and ensure reliable, consistent service delivery. This role is about strong … management, clear performance and reporting, and continuous improvement across incidents, requests, and user support. What you'll be doing Leading a service desk team, ensuring effective triage and resolution of incidents and requests Owning service performance, including SLAs, KPIs, quality, and customer experience measures Managing workflows, rota planning ...

Senior Service Delivery Manager - ITIL, CSAT, SLA, SC Clearance Up to £550 per day (Inside IR35) South of London/Hybrid (1-2 days per week onsite) 6 Months My client is a large International Consultancy who are hiring for a Senior Service Delivery Manager … experience in CSAT and managing as well as delivering to SLAs, to work closely with a key end customer. Key Requirements: Proven expertise in Service Delivery Management within large, complex environments Demonstrable experience of leading and managing teams of Service Delivery Managers (SDMs), partners and International delivery teams ...

Senior Service Operations Strategy Manager Barnsley - Office Based Up to £60,000 The Opportunity: You will lead senior managers and team leads, driving efficiency, consistency and performance across service delivery. The role focuses on how services are delivered, ensuring the operational model is scalable, auditable … coordinating leader across operational functions, ensuring alignment, consistency and clarity of direction. Strengthen the operational leadership layer to support future growth and increased service complexity. Lead the identification and closure of significant process gaps. Design, implement and embed robust, scalable operational processes and frameworks to improve efficiency, quality ...

Service and Support Lead Norwich £50,000-£55,000 (DOE) We are recruiting a Service and Support Lead on behalf of a large and forward-thinking local authority. This is a key leadership role within the IT service, responsible for overseeing the technical support function and helpdesk … while contributing to wider digital transformation and service improvement initiatives. This role would suit an experienced IT support or service desk leader who combines strong people management skills with hands-on technical expertise and a passion for delivering excellent customer-focused services in a public-sector environment. ...

Title: Service Desk Manager Location: Manchester Salary: Competitive Job Type: Permanent, Full Time At Netteam tX, we recognise and develop talent, fostering career growth through both lateral and vertical opportunities. About the role: As Service Desk Manager, you will lead a high-performing team ...

Service Desk Manager (West Yorkshire) Salary: £55,000 Working pattern: Hybrid, 2 days per week on site Exalto Consulting is recruiting a Service Desk Manager to lead a customer focused support function and ensure reliable, consistent service delivery. This role is about strong ...

NATS are currently seeking a Service Transition Manager to join their Service Delivery team on a contract basis. The role can be based in either Swanwick or Prestwick and will report to the Release & Transition Lead. Key Responsibilities: Provide a single point of accountability for managing … Transition of new or modified ATM Systems and Services into Service Delivery (SD) for Projects and non-project change activities. Act as an Intelligent Customer to ensure the Transition Solution delivered by Projects supports Service Delivery, ATC stakeholders (both civilian and military), and the wider business. Manage Transition ...

Cleared Service Transition Manager Location: UK (Bristol/On-site depending on project requirements) Clearance: Active SC Clearance required Contract Type: Contract up to £600/day Inside IR35 About the Role We are seeking an experienced and proactive SC Cleared Service Transition Manager ...

infrastructure businesses with a HQ in Newcastle are looking to bring on a IT Service Desk Manager as part of their core IT Ops Function. You will be involved in running a national team of service desk engineers alongside planning and delivery of their IT service … days on site your main location will be Newcastle. Key responsibilities: Formulate both short-term day-to-day and longer-term IT Service Delivery plans and identify and work on continuous improvement of the service. Professionally and effectively represent Group IT to both the internal business ...

Life on the team As a Senior Service Manager, you will be accountable for all Services delivered to our Contractual and Professional Services customers. You will provide leadership and management of the virtual customer team, ensuring Services, Sales and Delivery are aligned and focussed on the right … presence for all services delivered and associated growth opportunities, managing customer engagement at a senior level in line with your Account Plan; As the Service lead you will interface with GMS, PS, GTS, Sales, etc, to ensure that all Contractual and Professional Services, both in life and new opportunities ...

Service Desk ManagerBarnsley – 100% site basedCompetitive salary & benefits Elevation Tech & Transformation are working with a prestigious organisation in Barnsley to recruit a hands-on Support Desk Manager. Reporting to the Head of IT, this role combines team leadership (circa 35%) with active involvement in technical support, escalations and complex … escalation point for complex issues Manage ticket queues and SLA performance Remain hands-on across day-to-day support Drive improvements in process and service delivery What We’re Looking For Demonstrable experience in a Team Lead/Supervisory IT support role Strong background in service desk/ ...

Role & Responsibilities: · Create and review annual plan for service team operations · Overall responsibility for the effective operation of the UK service team, act as primary point of contact for customer’s service requests and reporting back to HQ · Coordinate scheduling for on-site survey & service visits … allocate engineering teams from both in-house and 3rd party resources · Coordinate with sales team to create quotations for installation & service activity · Liaise with commercial and sales teams to identify upcoming project requirements and plan service team resources accordingly · Keep the stock room and repair centre ...

looking for a passionate and experienced manager to lead our new Dorset High-Risk IDVA Service. As the IDVA Service Operations Manager , you will be responsible for the operational delivery, quality, and strategic oversight of a specialist team supporting victims of domestic abuse across Dorset. … required. You will provide strong leadership, ensure trauma-informed, victim-centred practice, and work closely with multi-agency partners-including Dorset Police, MARAC, DA service partners, health, and safeguarding teams-to ensure safe, high-quality and effective service delivery. This role is pivotal in shaping a newly commissioned ...

passionate about making sure new and changed digital services land smoothly, safely, and successfully? Do you thrive at the intersection of people, technology, and service quality? If so, wed love to hear from you. Derbyshire County Council is looking for an experienced Service Transition Manager to shape and coordinate end-to-end service transitions across a diverse digital estate. Youll ensure services move effectively from development through deployment and into operational use, maintaining stability, quality, and customer satisfaction at every stage. What youll be doing Leading the planning and coordination ...

NATS are currently seeking a Service Transition Manager to join their Service Delivery team on a contract basis. The role can be based in either Swanwick or Prestwick and will report to the Release & Transition Lead. Key Responsibilities: Provide a single point of accountability for managing … Transition of new or modified ATM Systems and Services into Service Delivery (SD) for Projects and non-pr click apply for full job details ...

Role Responsible for leading the IT Service Delivery function and ensuring the effective, efficient delivery of IT support services that underpin operational performance and align with the organisation’s technology roadmap. The ideal candidate will bring strong leadership capability, a strategic mindset, and a commitment to continuously improving service … start immediately .This role will require you to be onsite in Newcastle 3-4 days per week Key Responsibilities Oversee day-to-day IT Service Delivery operations, ensuring timely and effective resolution of incidents and service requests. Collaborate with senior leadership to shape and deliver technology strategies that ...

seeking a highly qualified and motivated Service & Delivery Manager (Operations and Maintenance) to join a growing Design & Build contractor. With a specialism around the renewables sector. The Organisation Our client has built a strong reputation for themselves as one of the main players across LED lighting, Solar … both public and private sector projects and require motivated individuals to play vital parts in the company's future growth. Role Responsibilities Oversee maintenance service delivery and ensure service standards are met Coordinate with planning, engineers, project and customer teams Improve processes to boost efficiency and service ...

infrastructure businesses with a HQ in Newcastle are looking to bring on a IT Service Desk Manager as part of their core IT Ops Function. You will be involved in running a national team of service desk engineers alongside planning and delivery of their IT service ...

looking for a passionate and experienced manager to lead our new Dorset High-Risk IDVA Service. As the IDVA Service Operations Manager , you will be responsible for the operational delivery, quality, and strategic oversight of a specialist team supporting victims of domestic abuse across Dorset. ...

Operational Leadership. Customer Excellence. Engineering Services Environment. Are you an experienced Service Delivery Manager ready to lead from the front within a high-performing, Private Equity-backed engineering services business? Liftec Express a leading independent provider of lift and escalator maintenance, repair and modernisation services across ...

Service and Support Lead Norwich £50,000-£55,000 (DOE) We are recruiting a Service and Support Lead on behalf of a large and forward-thinking local authority. This is a key leadership role within the IT service, responsible for overseeing the technical support function and helpdesk … while contributing to wider digital transformation and service improvement initiatives click apply for full job details ...