126 to 150 of 599 ServiceNow Jobs in England

and technical understanding of Microsoft 365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident Management, Service Request Fulfilment and Change More ❯

and technical understanding of Microsoft 365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident Management, Service Request Fulfilment and Change More ❯

support function Excellent troubleshooting skills, especially with MS Word, Excel and PowerPoint Experience with logging and tracking support issues in Service Management Toolsets (preferably ServiceNow) You will have experience in providing remote access support, this includes providing support for wireless connectivity, VP, and VDI Services Ideally you will have experience More ❯

Practitioner or equivalent agile/traditional project management qualification. Proven project and people management skills. Experience with ITIL methodologies and service management platforms (e.g., ServiceNow). Proficiency in Microsoft Office applications (Visio, Excel, Word, MS Project). Technical IT background. Familiarity with IT in a Higher Education environment. ITIL v4 More ❯

problem-solving skills with a structured and methodical approach. Understanding of Lean, Agile, and DevOps principles within a service-centric delivery model. Knowledge of ServiceNow, particularly the Release/Change modules, or willingness to upskill. Benefits: Competitive salary with a Civil Service pension with an average employer contribution of 28.97 More ❯

back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service). Your role As an integral part of our ServiceNow and Remedy team, you'll have fantastic opportunities to develop both yourself and our collective. As part of the team, you'll be empowered to More ❯

as SQL Server. Expertise in virtualisation technologies (VMware, Hyper-V). Knowledge of security protocols, firewalls, and data encryption. Experience with ticketing systems (e.g., ServiceNow, Jira). Familiarity with remote management tools and diagnostic software. Highly developed problem-solving skills and the ability to analyse and resolve complex issues. Strong More ❯

stakeholders/suppliers, ensuring timely and effective resolution of issues and queries. Ticketing System Management : Efficiently manage and utilise ticketing systems like Remedy and ServiceNow to track, manage, and resolve support tickets. Technical Troubleshooting : Leverage advanced IT knowledge, particularly with incident/ticketing systems, to troubleshoot and resolve technical issues More ❯

to detail. Experience: 1+ years of experience in an IT support role (internship or service desk preferred). Experience using ticketing systems (e.g., Zendesk, ServiceNow, or ConnectWise) is a plus. Certifications: CompTIA A+, ITIL Foundation, or other relevant IT certifications (preferred but not required). COMPENSATION & BENEFITS Fully remote work More ❯

preferred but not essential to manage the full service lifecycle effectively, from design to transition to continuous improvement. Working experience of ITSM tooling, preferably ServiceNow Proven track record of working with an outsourced delivery model for service. Working experience of Jira and Confluence Excelling in your approach, you’ll be More ❯

across diverse environments. Enhancing the team's capability to deliver exceptional service. Conducting ticket analysis, identifying trends, and generating reports. Administering and reporting within ServiceNow (preferred) Certifications desirable AWS Cloud Practitioner, AZ-900, or relevant demonstrable experience Microsoft Azure, Intune and Office 365 knowledge and administration. Cloud monitoring toolsets ITIL More ❯

knowledge of Workday Functional Design, configuration, and core modules. Understanding of system development lifecycle, data privacy laws, GDPR, and SOX compliance. Experience with JIRA, ServiceNow, or similar tools is preferred. Skills & Abilities Strong analytical, problem-solving, and troubleshooting skills. Excellent communication and documentation skills. Ability to work independently and in More ❯

and communicating process improvements while effectively resolving conflicts and managing challenging conversations. Capable of preparing clear, concise performance reports and leveraging tools such as ServiceNow/Helix, Jira, and Power BI to drive insights. Excels in fast-paced environments by quickly analysing complex issues and implementing effective solutions. Everyone's More ❯

Suite, Remote Access (VPN, RSA, Citrix), Mimecast, Mobile technologies (BiOS, Android, Intune), Remote desktop (VNC/TeamViewer). Using the IT Service Management Tool (ServiceNow) to provide appropriate troubleshooting tracking log, escalation, documentation, and knowledgebase articles. Using the Genesys call receipt system. Task ownership through to resolution and ultimately customer More ❯

/CD (GitHub Actions, Jenkins) Knowledge of stream processing technologies like Kafka would be useful Experience working with ITSM systems like JSM, Zendesk or ServiceNow Experience building/maintaining automated incident management workflows Experience developing with containers and container orchestration (Docker & Kubernetes) Working knowledge and experience with Agile software development More ❯

IAM: Have experience with HR processes (JML) and systems and authoritative source integration based on WorkDay, SuccessFactors, Beeline, and application integration such as AD, ServiceNow, SAP, etc. Have experience with Java, BeanShell/JavaScript, JSP/Servlets. Have experience with web technologies: XML, SPML/SOAP, Web Services and App More ❯

ServiceNow Developer | Inside IR35 |12-Months Location: London Office - Hybrid Contract Duration: 1 year - Inside IR35 Role Overview: We are seeking a highly skilled ServiceNow Developer to take ownership of the ServiceNow Desk for our clients London OR Paris office. This role requires a subject matter expert who can work … the US team. The ideal candidate will be comfortable creating catalogues and acting as the go-to problem solver. Key Responsibilities: Develop and deploy ServiceNow Catalog Requests for various European Business Units using the ServiceNow Employee Service Center Portal. Expand and enhance existing ServiceNow Catalog requests for France and Benelux … and conduct satisfaction surveys. Occasionally adjust working hours to accommodate system upgrades, with advance notice from the US team. Requirements: Proven experience as a ServiceNow Developer. Ability to work independently and take initiative without needing constant guidance. Strong problem-solving skills and expertise in creating ServiceNow catalogues. Fluent in English More ❯

ServiceNow CSM Developer (Contract) Hybrid: London HQ - 2 Days a Month Duration: 6 Months Initial + Potential Further Extensions Rate: £600 - £700 Inside IR35 (Via Umbrella) We are seeking an experienced ServiceNow CSM Developer. You will design and deliver scalable, secure, and high-performing solutions. In this role, you will … collaborate with clients, develop Service Portal components, and integrate them with various systems. Key Responsibilities: Develop and customise ServiceNow Service Portal pages, widgets, and components using HTML, CSS, JavaScript, and ServiceNow scripting. Extend portal functionality with ServiceNow APIs and integrations. Ensure responsive, user-friendly design and best practices. Work with … cross-functional teams to integrate the portal with ServiceNow modules and external systems. Conduct testing, troubleshoot issues, and support end users. Contribute to best practices, innovation, and technical problem-solving. Preferred Qualifications: ServiceNow certifications (CAD, CIS) Experience in CSM, ITSM, RESTful APIs, and custom Service Portal themes. Pleases send your More ❯

ServiceNow CSM Developer (Contract) Hybrid: London HQ - 2 Days a Month Duration: 6 Months Initial + Potential Further Extensions Rate: £600 - £700 Inside IR35 (Via Umbrella) We are seeking an experienced ServiceNow CSM Developer. You will design and deliver scalable, secure, and high-performing solutions. In this role, you will … collaborate with clients, develop Service Portal components, and integrate them with various systems. Key Responsibilities: Develop and customise ServiceNow Service Portal pages, widgets, and components using HTML, CSS, JavaScript, and ServiceNow scripting. Extend portal functionality with ServiceNow APIs and integrations. Ensure responsive, user-friendly design and best practices. Work with … cross-functional teams to integrate the portal with ServiceNow modules and external systems. Conduct testing, troubleshoot issues, and support end users. Contribute to best practices, innovation, and technical problem-solving. Preferred Qualifications: ServiceNow certifications (CAD, CIS) Experience in CSM, ITSM, RESTful APIs, and custom Service Portal themes. Pleases send your More ❯

ServiceNow Technical Consultant - UK - Permanent - up to 90k + benefits DoE Are you a passionate ServiceNow expert looking to make a significant impact? We're seeking talented ServiceNow Technical Consultants to join our clients dynamic team, working remotely but you must be based in the UK and hold the relevant … Right to Work as no sponsorships are provided. As a key player, you'll be responsible for designing, implementing, and supporting ServiceNow solutions that streamline processes and drive digital transformation. Key Responsibilities: Design, develop, and implement ServiceNow solutions, including workflows, forms, scripts, and reports Troubleshoot and resolve technical issues related … to ServiceNow Configure and customize ServiceNow applications to meet business requirements Perform system upgrades and patches Collaborate with business stakeholders to understand their needs and translate them into technical solutions Provide technical guidance and support to end-users Stay up-to-date with the latest ServiceNow technologies and best practices More ❯

Our client, a global IT Consulting organization, are hiring a ServiceNow Presales Solution Consultant to join their team in London. The successful candidate will drive enterprise-wide transformations, manage relationships with C-level executives and create innovative solutions that elevate the digital experience. Responsibilities As the ServiceNow Presales Solution Consultant … you will lead sales and business development initiatives, uncovering new opportunities for ServiceNow solutions. Lead the pre-sales journey, from crafting proposals to negotiating contracts and securing sign-offs. Partner with sales teams to define and present ServiceNow solutions to potential clients. Serve as a trusted advisor to senior stakeholders … including C-suite executives and IT leaders. Build and maintain strong relationships with ServiceNow leadership and strategic partners for seamless collaboration. Collaborate with key business functions (e.g. HR, IT, customer service) to customize ServiceNow solutions for their specific needs. Stay up to date on market trends and ensure ServiceNow offerings More ❯

to other regional sites may be required Requirements: 4+ years' IT support experience in a corporate environment Strong working knowledge of ITSM practices and ServiceNow Excellent communication and customer service skills Valid UK driving licence essential Microsoft and ITIL certifications desirable This is a site-based role of... More ❯

Strong verbal and written communication skills and a natural willingness to collaborate across teams and organisations Proficiency with ITSM tools such as Jira and ServiceNow Great to have: Good knowledge of cloud computing platforms, ideally AWS Experience with Hyper-V, Microsoft AD, AAD, and VMWare Experience maintaining build systems, source More ❯

the migration of Jira and Confluence projects/spaces and users. Design and implement bespoke Jira projects to support business needs. Integrate Jira with ServiceNow for strategic incident management. Perform performance tuning and optimisation. Collaborate with users in an agile environment to understand and meet their needs. Essential Skills: Expert More ❯

platforms such as Workday, Salesforce, and Dynamics. Proficient in troubleshooting across Windows and macOS/iOS environments. Familiar with ITIL processes, service tools (e.g. ServiceNow), and scripting in PowerShell or Python. Excellent communication, organisational, and problem-solving capabilities. What’s on Offer: £300 per day (Inside IR35) Initial 6-month More ❯