Ant, Ivy, UrbanCode, Docker and Kubernetes. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools eg Azure DevOps, Jira, ServiceNow Good communication and problem-solving skills. Set yourself apart: Expertise in deploying and managing a DevOps environment as per best practices. Ability to configure automation More ❯
and failures to improve performance. • Coordinate and prioritize small changes, enhancements, and product upgrades/patching with implementation and engineering teams. • Manage CMDB/ServiceNow product owner responsibilities, including cybersecurity assessments and data classification. • Support L2 and L3 operational activities related to CMMC, disaster recovery, cybersecurity, EVM, and other infrastructure More ❯
desktop or field engineer Strong working knowledge of Windows 10/11 and managed desktop environments Solid grasp of ITIL processes and experience with ServiceNow or similar tools Experience with solution rollout, project support, and technical escalation Familiarity with Active Directory, Group Policy, and secure systems (CES+ desirable) Understanding of More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Serco
desktop or field engineer Strong working knowledge of Windows 10/11 and managed desktop environments Solid grasp of ITIL processes and experience with ServiceNow or similar tools Experience with solution rollout, project support, and technical escalation Familiarity with Active Directory, Group Policy, and secure systems (CES+ desirable) Understanding of More ❯
Hertfordshire, England, United Kingdom Hybrid / WFH Options
Arden Resourcing Limited
Senior ServiceNow Developer Salary up to 85k. I am recruiting a Senior ServiceNow Developer on behalf of my client who is a leading ServiceNow partner. The Technical Consultants design and build high quality ServiceNow solutions for a range of projects and clients. This role is hybrid working and you would … need to be office based two days per week (Tuesday & Thursday). In this role you will be tasked with: Developing on the ServiceNow platform to meet business/client requirements Engaging with Operate team and other GIS teams to analyse, document, and report on work completed to ensure compliance … with Company Procedures Implement new functionality for customers while using ServiceNow best practices Assist in troubleshooting ServiceNow upgrades, patching, and release management Provide analysis of problems and possible solutions You will have: 5 years’ experience developing the ServiceNow platform Experience with common web and platform technologies (XML, JavaScript, JSON, HTML More ❯
hertfordshire, east anglia, United Kingdom Hybrid / WFH Options
Arden Resourcing Limited
Senior ServiceNow Developer Salary up to 85k. I am recruiting a Senior ServiceNow Developer on behalf of my client who is a leading ServiceNow partner. The Technical Consultants design and build high quality ServiceNow solutions for a range of projects and clients. This role is hybrid working and you would … need to be office based two days per week (Tuesday & Thursday). In this role you will be tasked with: Developing on the ServiceNow platform to meet business/client requirements Engaging with Operate team and other GIS teams to analyse, document, and report on work completed to ensure compliance … with Company Procedures Implement new functionality for customers while using ServiceNow best practices Assist in troubleshooting ServiceNow upgrades, patching, and release management Provide analysis of problems and possible solutions You will have: 5 years’ experience developing the ServiceNow platform Experience with common web and platform technologies (XML, JavaScript, JSON, HTML More ❯
ServiceNow Developer (HRSD and/or CSDM specialist) 6 months Remote Inside IR35 - Umbrella Only Skills required Extensive ServiceNow development experience Experience in implementing ServiceNow processes and strong development experience in ServiceNow Platform features. Extensive experiences in deploying ServiceNow HRSD and/or CDSM aligned with ServiceNow best practices. Experience More ❯
Aldershot, Hampshire, United Kingdom Hybrid / WFH Options
DXC Technology Inc
Job Description: ServiceNOW Technical Consultant Location: On site in Newcastle Salary: Dependent on Experience Due to Security clearance requirements candidates must be UK national/British passport holder/Single nationality/resided in the UK for 10 years. The role: As a ServiceNow Technical Consultant you will be part … of an innovative team, working to develop world class customer solutions using the ServiceNow platform. Provide technical consulting services to clients; contribute to the design and delivery of technical solutions including customizing package-based solutions, data design and conversion, technically-focused testing, and configuring technical infrastructure components; and serve as … a technical resource on a team. You will develop and demonstrate specialized knowledge and skills in ServiceNow as an enterprise solution. Focus on designing and implementing solutions on the ServiceNow platform. Provide guidance, thought leadership, and hands-on development to both our client and internal technical resources. Responsibilities: You will More ❯
work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities. The ServiceNow Application Developer Role We are seeking a skilled, detail-oriented, and self-driven ServiceNow Application Developer to join our team. The ideal candidate will be … highly self-motivated and responsible for daily interactions with business stakeholders to fully understand needs and deliver quality solutions using the ServiceNow platform. This role requires a deep understanding of ServiceNow capabilities, best practices, strong problem-solving skills, creative solution building, and the ability to work collaboratively across departments. What … Support and Training: Act as L3 escalation support, write technical documentation, define user interfaces, assist in testing, and create training materials. Stay updated with ServiceNow developments and share knowledge with the team. Governance and Compliance: Ensure compliance with ITSM best practices and maintain documentation of processes, configurations, and workflows. Impact More ❯
Technical Manager - ServiceNow - (Financial Services) Location: London Other locations: Primary Location Only Date: Mar 22, 2025 Requisition ID: At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. … that is looking for ideas and energy to continue to support our clients' digital transformation programmes by delivering strategic change and solutions on the ServiceNow platform. It's an energising role, in which you'll have plenty of opportunities to deliver great solutions and support the wider team with your … projects, giving you the ability to ensure you are up to date on ServiceNow. As you do, we'll support you in developing your ServiceNow, consultancy, analytical skills - along with relationships that help shape your career. Your key responsibilities Be empowered to lead a range of projects/initiatives to More ❯
to work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email, text, chat, or in person. Make certain that all tickets are acknowledged and responded to in More ❯
to work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email, text, chat, or in person. Make certain that all tickets are acknowledged and responded to in More ❯
Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
Oliver James Associates Ltd
methodologies , defect tracking, and release management. Demonstrated ability to investigate and resolve issues methodically and independently. Familiarity with incident management and ITSM tools (e.g., ServiceNow, JIRA). Experience working in Agile or DevOps environments is a plus. Excellent communication and leadership skills. Bachelor's degree in Computer Science, Information Technology More ❯
always seeking better ways to add value Excellent presentation, communication, and data analysis skills ITIL v4 Foundation (or equivalent) and familiarity with tools like ServiceNow and ITSM Remedy Confidence in Excel and PowerPoint, with a keen eye for trends and insights Please note: This role is primarily remote, with occasional More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
COMPUTACENTER (UK) LIMITED
creativityalways seeking better ways to add value Excellent presentation, communication, and data analysis skills ITIL v4 Foundation (or equivalent) and familiarity with tools like ServiceNow and ITSM Remedy Confidence in Excel and PowerPoint, with a keen eye for trends and insights Please note: This role is primarily remote, with occasional More ❯
IT staff or external vendors as required. Service Desk Management: o Manage and prioritize service desk tickets using ticketing systems (e.g., Jira Service Management, ServiceNow, Zendesk). o Ensure timely and accurate logging of incidents and service requests. o Maintain accurate documentation of troubleshooting steps and resolutions. o Monitor and More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Fruition Group
Server, macOS, and Linux environments Knowledge of networking fundamentals - TCP/IP, DNS, DHCP, VPN, and firewalls Familiarity with enterprise ITSM platforms such as ServiceNow, Jira, or similar Scripting knowledge (PowerShell or similar) and automation experience highly desirable Excellent stakeholder communication and problem-solving skills A collaborative mindset and ability More ❯
systems and online platforms Strong troubleshooting skills for both hardware and software issues Knowledge of IT security best practices Familiarity with ticketing systems (e.g., ServiceNow, Jira) Basic understanding of cloud-based applications (e.g., Google Workspace, Microsoft 365) Working Hours: Onsite: 08:30 - 17:00 (Mon-Thu More ❯
SQL Server (SSIS, T-SQL, Stored procedures, Functions, Views, Queries, Datatype conversions, etc.). Experience working with APIs, Postman/SOAPUI tools, MS D365, ServiceNow, Azure Analytics tools, Azure Synapse, Azure BYOD & Data verse, Azure DevOps, Informatica, BI tools, etc. is a big plus. General business skills: Excellent communication to More ❯
working in a Problem Management role within an ITIL-based Service Management environment. Knowledge of ITIL4 practices ITIL4 Foundation certification is desirable. Familiarity with ServiceNow Problem Management and other ITSM platforms. Strong analytical skills with the ability to interpret data, identify patterns, and produce actionable insights. Ability to collaborate effectively More ❯
Tracking and documenting service calls in the global system. Meeting SLAs through timely ticket management. Diagnosing incidents and participating in problem-solving groups. Using ServiceNOW for incident management and continuous improvement. Qualifications for Success: Experience in an IT organization, preferably in End User Support roles. Strong interpersonal skills supporting diverse More ❯
a focus on providing high-quality service. Desirable Exposure to ITIL processes (incident, problem, change management). Experience working with ticketing systems such as ServiceNow, Zendesk, or similar. Familiarity with ERP and finance systems. Understanding of APIs or integrations between systems. Business Competencies: Strong troubleshooting and problem-solving skills. Excellent More ❯
off hours support is required. Bachelor's Degree in Computer Science or related technology discipline. Preferred Financial markets, trading and clearing systems. Experience with ServiceNow, particularly Incident, Ticket and Change modules. Reporting and analytics with Tableau, or similar such as Power BI. Proficiency with Microsoft Office Suite and the ability More ❯
alerts, dashboards, runbooks, etc.) Experience working with Azure DevOps and CI/CD pipeline. Experience working with APIs, Postman/SOAPUI tools, MS D365, ServiceNow, Azure Analytics tools, Azure Data lake, Azure Synapse, Azure BYOD & Data verse, Informatica, BI tools, etc. is a big plus. General business skills: Clear communication More ❯
you must demonstrate: Experience supporting and administering SAS Analytics Experience administering and configuring Informatica Knowledge of SSIS, AWS Redshift, AWS concepts & practices, Agile methodologies, ServiceNow, and Jira Knowledge of SQL Server databases, supporting applications within AWS and Azure, and understanding systems management procedures in a large, mission-critical environment Experience More ❯