76 to 100 of 1,598 ServiceNow Jobs in England

ServiceNow Senior Developer Pay up to £68,517, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a ServiceNow Senior Developer in our product delivery unit, working on the largest government installation of ServiceNow within Europe! We're using fresh ideas and leading-edge tech to build … do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Lead criteria : You must be a ServiceNow Certified System Administrator and hold the Certified System Administrator Certification Substantial experience of various modules and applications within ServiceNow (eg - ITSM, ITOM, SPM, NLU, Security, HRSD, Service Portals, Workspaces, CMDB … Integrations) Significant demonstrable experience of delivering value through the implementation of new or enhanced functionality into a large organisation in a ServiceNow context. Proven ability to be able to work in a fact-paced environment either as part of a team or under their own initiative Demonstrable experience of troubleshooting and resolving complex issues across an enterprise tooling infrastructure, individually More ❯

ServiceNow Senior Developer Pay up to £68,517, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a ServiceNow Senior Developer in our product delivery unit, working on the largest government installation of ServiceNow within Europe! We're using fresh ideas and leading-edge tech to build … do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Lead criteria : You must be a ServiceNow Certified System Administrator and hold the Certified System Administrator Certification Substantial experience of various modules and applications within ServiceNow (eg - ITSM, ITOM, SPM, NLU, Security, HRSD, Service Portals, Workspaces, CMDB … Integrations) Significant demonstrable experience of delivering value through the implementation of new or enhanced functionality into a large organisation in a ServiceNow context. Proven ability to be able to work in a fact-paced environment either as part of a team or under their own initiative Demonstrable experience of troubleshooting and resolving complex issues across an enterprise tooling infrastructure, individually More ❯

Director of ServiceNow Transformation (FTC 12 months) London, England, United Kingdom WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We … of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. Why we're hiring: The Director of ServiceNow Transformation (FTC) is a fixed-term role accountable for delivering the full replatforming and modernization of WPP’s ServiceNow environment. This role focuses on transitioning to a clean, out-of … maintain the platform moving forward. It involves overseeing third-party delivery partners, driving platform adoption, and enabling a simplified, data-driven service management experience. What you'll be doing: ServiceNow Platform Transformation: Lead the replatforming of ServiceNow to a clean, standardized instance with minimal customization. Define and implement a roadmap to adopt out-of-the-box functionality across all ITSM More ❯

Ireland Package: Base salary, company bonus, pension, PMI or healthcare allowance, life assurance, 25 days annual leave, flexible working Reporting to: Group IT Operations Director The Role As a ServiceNow Developer, you will oversee the design, development, and implementation of solutions within the ServiceNow platform. You will work with team members to deliver enhancements, automation, and integrations that refine processes … and improve operational efficiency. Responsibilities Design, configure, and customize ServiceNow modules and applications, including workflows, business rules, client scripts, UI policies/actions, and notifications. Collaborate with team members to gather requirements, provide technical guidance, and provide scalable solutions aligned with our needs. Participate in Agile development processes, including planning, sprint reviews, and retrospectives. Support ServiceNow upgrades, patching, and testing … new capabilities. What you bring to the role Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience). 3+ years of hands-on ServiceNow development experience. Knowledge of ServiceNow platform capabilities, architecture, and best practices. Experience with core modules such as ITSM (Incident, Problem, Change, Request), CMDB, and Service Catalog. Familiarity with integrations using More ❯

Delivery Manager . This is a key role within the business, managing a small IT service team, ensuring consistent service levels, and leading the ongoing transition from Jira to ServiceNow - so ServiceNow experience is essential . This is a fantastic opportunity for someone looking to take ownership in a hands-on role, with genuine potential to shape the direction of … and lead a team of 5 (with future growth planned) Ensure SLAs and KPIs are met and service performance is tracked and improved Own the migration from Jira to ServiceNow and manage both platforms during the transition Act as a point of escalation and manage vendor relationships Develop and maintain service documentation and processes Collaborate closely with wider teams to … Proven experience in a Service Delivery Manager or similar IT leadership role Strong knowledge of IT service management best practices (ITIL or similar frameworks) Essential hands-on experience with ServiceNow Familiarity with Jira , Microsoft 365, and general service desk operations Excellent communication and team leadership skills Strong organisational, problem-solving, and time management abilities Degree preferred but not essential The More ❯

months ending December 2024 totaled $13.8 billion. The QA & Business Analyst (BA) will combine both technical and analytical skills to provide testing services to systems, primarily developed in servicenow, SAP technologies. The QA & Business Analyst (BA) will be a member of the Quality Assurance team working closely with the development teams, and other areas of IT to address operational challenges … evolving business needs and ensure that strategic goals are met. SCOPE OF SERVICES AND WORK Quality Assurance: Define, prepare, and execute test strategies and test cases for SAP and servicenow integration applications. Perform functional, integration, regression, and user acceptance testing. Validate system changes through servicenow Change Requests and ensure updates align with CMDB standards. Log and track defects, perform root … with project managers, developers, and QA teams to ensure delivery aligns with regulatory and operational expectations. Support gap analysis, impact assessments, and end-to-end process mapping for SAP-servicenow related changes. Ensure traceability of requirements through testing and implementation. IMPLEMENTATION ARRANGEMENTS The Quality Assurance (QA) Analyst will work under the direct supervision of and report to the ADM and More ❯

months ending December 2024 totaled $13.8 billion. The QA & Business Analyst (BA) will combine both technical and analytical skills to provide testing services to systems, primarily developed in servicenow, SAP technologies. The QA & Business Analyst (BA) will be a member of the Quality Assurance team working closely with the development teams, and other areas of IT to address operational challenges … evolving business needs and ensure that strategic goals are met. SCOPE OF SERVICES AND WORK Quality Assurance: Define, prepare, and execute test strategies and test cases for SAP and servicenow integration applications. Perform functional, integration, regression, and user acceptance testing. Validate system changes through servicenow Change Requests and ensure updates align with CMDB standards. Log and track defects, perform root … with project managers, developers, and QA teams to ensure delivery aligns with regulatory and operational expectations. Support gap analysis, impact assessments, and end-to-end process mapping for SAP-servicenow related changes. Ensure traceability of requirements through testing and implementation. IMPLEMENTATION ARRANGEMENTS The Quality Assurance (QA) Analyst will work under the direct supervision of and report to the ADM and More ❯

months ending December 2024 totaled $13.8 billion. The QA & Business Analyst (BA) will combine both technical and analytical skills to provide testing services to systems, primarily developed in servicenow, SAP technologies. The QA & Business Analyst (BA) will be a member of the Quality Assurance team working closely with the development teams, and other areas of IT to address operational challenges … evolving business needs and ensure that strategic goals are met. SCOPE OF SERVICES AND WORK Quality Assurance: Define, prepare, and execute test strategies and test cases for SAP and servicenow integration applications. Perform functional, integration, regression, and user acceptance testing. Validate system changes through servicenow Change Requests and ensure updates align with CMDB standards. Log and track defects, perform root … with project managers, developers, and QA teams to ensure delivery aligns with regulatory and operational expectations. Support gap analysis, impact assessments, and end-to-end process mapping for SAP-servicenow related changes. Ensure traceability of requirements through testing and implementation. IMPLEMENTATION ARRANGEMENTS The Quality Assurance (QA) Analyst will work under the direct supervision of and report to the ADM and More ❯

months ending December 2024 totaled $13.8 billion. The QA & Business Analyst (BA) will combine both technical and analytical skills to provide testing services to systems, primarily developed in servicenow, SAP technologies. The QA & Business Analyst (BA) will be a member of the Quality Assurance team working closely with the development teams, and other areas of IT to address operational challenges … evolving business needs and ensure that strategic goals are met. SCOPE OF SERVICES AND WORK Quality Assurance: Define, prepare, and execute test strategies and test cases for SAP and servicenow integration applications. Perform functional, integration, regression, and user acceptance testing. Validate system changes through servicenow Change Requests and ensure updates align with CMDB standards. Log and track defects, perform root … with project managers, developers, and QA teams to ensure delivery aligns with regulatory and operational expectations. Support gap analysis, impact assessments, and end-to-end process mapping for SAP-servicenow related changes. Ensure traceability of requirements through testing and implementation. IMPLEMENTATION ARRANGEMENTS The Quality Assurance (QA) Analyst will work under the direct supervision of and report to the ADM and More ❯

valuable service. You will be supporting our global business by means of face-to-face (desk side) support, via telephone (Webex/Microsoft Teams) and through our ITSM tool (ServiceNow). The IT Service Desk is a busy and energetic hive of activity and the central point of contact for IT queries for our staff globally. Key Responsibilities Primarily responsible … for providing first level support through handling incoming queries and help requests from end users, either via ServiceNow or over the phone, using request fulfillment and incident management processes. Excellent adherence to processes and procedures including IT Asset Management and Ticket Management – ensuring our users are updated frequently, tickets are logged, prioritised, categorised and resolved as appropriate. Providing documentation for … all calls; creating detailed notes of the problem the user is experiencing in ServiceNow and determining the steps they can take to resolve the issue and manage the flow of incoming support requests and update the knowledge base. Responsible for providing technical support (remote and desk side), fielding questions from internal end users in an office setting, and troubleshooting technical More ❯

plays a critical role in delivering high-quality IT support to service users, internal stakeholders, and suppliers. This position requires expertise in managing ticketing systems such as Remedy and ServiceNow , troubleshooting technical issues, and ensuring effective incident resolution—either directly or through supplier coordination. The ideal candidate will have strong organisational skills, a deep understanding of Smart Metering Networks , and … to Service Users and internal stakeholders/suppliers, ensuring timely and effective resolution of issues and queries. Ticketing System Management : Efficiently manage and utilise ticketing systems like Remedy and ServiceNow to track, manage, and resolve support tickets. Technical Troubleshooting : Leverage advanced IT knowledge, particularly with incident/ticketing systems, to troubleshoot and resolve technical issues internally or via suppliers. Qualifications … like to have: Smart Metering/Energy Industry Experience – Prior experience handling meter faults, connectivity issues, or technical support within the energy sector. Ticketing & Email-Based Support – Familiarity with ServiceNow, Remedy, Zendesk, or industry-specific CRM/ticketing systems for efficient issue resolution. Technical Troubleshooting (Non-IT Specialist) – Understanding of smart meter functionality, connectivity issues, firmware updates, and common faults. More ❯

MS Suite of Applications, Apple MAC, iPhones, iPad's, Android, On-Premises and Remote Devices, Tablets, Laptops, Handheld Devices, PowerShell, ITSM, ITIL, IT Service Desk Software - Heat, Remedy or ServiceNow etc. About the Organisation: Join a respected and forward-thinking organisation dedicated to delivering high-quality technical and professional education. With a mission to empower individuals through skills development, training … Active Directory (on-prem and Azure AD). Lead incident and problem management processes, ensuring timely resolution and root cause analysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the Technical Change Board. Mentor junior IT engineers and manage service queues to ensure SLA More ❯

racking and stacking) Providing support for MacBooks and macOS (hardware and software) Device management and deployment using Intune (ideal) Supporting Citrix environments (ideal but not mandatory) Working knowledge of ServiceNow for ticket management and incident resolution Supporting meeting room technology and AV equipment Assisting with security best practices and endpoint protection tools (ideal) Familiarity with cloud platforms such as AWS … a similar IT support or desktop support role Strong experience supporting Windows and macOS operating systems Demonstrable experience with Microsoft 365 and general IT troubleshooting Hands-on experience with ServiceNow or similar ITSM tools Strong understanding of general hardware, software, and network issues Fluent written and spoken English with excellent interpersonal skills Skills and Personal attributes we would like to More ❯

service transition, and service request. Required Knowledge & Experience 5 Years of demonstrable experience leading problem management in a complex organisation, following ITIL best practice guidelines. Extensive experience working with ServiceNow, specifically for IT Problem Management . Knowledge of core ITSM practices, including incident, change, service request. Excellent understanding of different Root Cause Analysis techniques, and how/when to apply. … United Kingdom 3 days ago Maidstone, England, United Kingdom 14 hours ago Chief Pharmacy Technician – Procurement, Stores and IT manager London, England, United Kingdom 1 week ago Technical Manager - ServiceNow - (Financial Services) London, England, United Kingdom 3 weeks ago Maidstone, England, United Kingdom 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into More ❯

years of SAP QA experience, preferably in a financial services or banking environment. Demonstrated experience as a Business Analyst, ideally on IT programmes. ITIL Foundation Certification. Strong knowledge of ServiceNow (SNOW) – particularly Change Management and CMDB. Understanding of ITSM processes in a regulated environment. Strong stakeholder engagement and communication skills – able to interface with risk, compliance, and operational teams. Experience More ❯

years of SAP QA experience, preferably in a financial services or banking environment. Demonstrated experience as a Business Analyst, ideally on IT programmes. ITIL Foundation Certification. Strong knowledge of ServiceNow (SNOW) – particularly Change Management and CMDB. Understanding of ITSM processes in a regulated environment. Strong stakeholder engagement and communication skills – able to interface with risk, compliance, and operational teams. Experience More ❯

years of SAP QA experience, preferably in a financial services or banking environment. Demonstrated experience as a Business Analyst, ideally on IT programmes. ITIL Foundation Certification. Strong knowledge of ServiceNow (SNOW) – particularly Change Management and CMDB. Understanding of ITSM processes in a regulated environment. Strong stakeholder engagement and communication skills – able to interface with risk, compliance, and operational teams. Experience More ❯

offices when required. Key Experience We’re Looking For: Solid experience in a technical operations, IT service delivery, or service desk leadership role. Good knowledge of ITSM platforms (e.g. ServiceNow, Freshservice, Jira, ManageEngine). Familiar with core Microsoft technologies – including Office 365, Intune, Active Directory and basic networking. Experience working with 3rd party vendors and managing outsourced IT services. Confident More ❯

offices when required. Key Experience We’re Looking For: Solid experience in a technical operations, IT service delivery, or service desk leadership role. Good knowledge of ITSM platforms (e.g. ServiceNow, Freshservice, Jira, ManageEngine). Familiar with core Microsoft technologies – including Office 365, Intune, Active Directory and basic networking. Experience working with 3rd party vendors and managing outsourced IT services. Confident More ❯

offices when required. Key Experience We’re Looking For: Solid experience in a technical operations, IT service delivery, or service desk leadership role. Good knowledge of ITSM platforms (e.g. ServiceNow, Freshservice, Jira, ManageEngine). Familiar with core Microsoft technologies – including Office 365, Intune, Active Directory and basic networking. Experience working with 3rd party vendors and managing outsourced IT services. Confident More ❯

offices when required. Key Experience We're Looking For: Solid experience in a technical operations, IT service delivery, or service desk leadership role. Good knowledge of ITSM platforms (e.g. ServiceNow, Freshservice, Jira, ManageEngine). Familiar with core Microsoft technologies - including Office 365, Intune, Active Directory and basic networking. Experience working with 3rd party vendors and managing outsourced IT services. Confident More ❯

service transition, and service request. Required Knowledge & Experience 5 Years of demonstrable experience leading problem management in a complex organisation, following ITIL best practice guidelines. Extensive experience working with ServiceNow, specifically for IT Problem Management . Knowledge of core ITSM practices, including incident, change, service request. Excellent understanding of different Root Cause Analysis techniques, and how/when to apply. More ❯

knowledge bases. Knowledge of Identity Management (G-Suite, Azure AD, Okta). Familiarity with Cloud Environments (Azure, AWS) and POS systems (Square, NCR). Experience with Incident Management Platforms (ServiceNow, Zendesk, Freshservice). Knowledge of core networking (TCP/IP, VPN, SDWAN). Experience with project management tools (JIRA, Asana). Familiarity with software engineering tools (Github, Postman, Visual Studio More ❯

Policy Email & Collaboration: Microsoft 365, Intune, SharePoint, Teams Security Tools: Endpoint protection, MFA Backup & Recovery: Veeam, Backup Exec, Windows Backup, cloud-based backup solutions Scripting & Automation: PowerShell ITSM Tools: ServiceNow Hardware: Servers, desktops, laptops, printers, mobile devices, VoIP systems, CCTV The company: The organisation thrives on innovation and are dedicated to providing top-tier IT solutions that drive business success. More ❯

infrastructure services. Knowledge of digital communication and training tools. Technical certifications (e.g., ITIL, Agile). Familiarity with Agile, DevOps, or cloud transformation. Experience with tools such as Microsoft 365, ServiceNow, Jira, or OCM platforms. #J-18808-Ljbffr More ❯