to explain technical problems to nontechnical people Desirable Skills Knowledge Previous experience in Investment Banking environment would be a plus Spanish would be a plus Skills Mandatory Skills : Python, ServiceNow Orchestrator, Azure Cognitive Services, GenAI - LLMOps,RPA - Microsoft Power Automate, Machine Learning - AIOPS, Deep Learning - AIOPS, Reinforcement Learning - AIOPS More ❯
to explain technical problems to nontechnical people Desirable Skills Knowledge Previous experience in Investment Banking environment would be a plus Spanish would be a plus Skills Mandatory Skills : Python, ServiceNow Orchestrator, Azure Cognitive Services, GenAI - LLMOps,RPA - Microsoft Power Automate, Machine Learning - AIOPS, Deep Learning - AIOPS, Reinforcement Learning - AIOPS More ❯
to explain technical problems to nontechnical people Desirable Skills Knowledge Previous experience in Investment Banking environment would be a plus Spanish would be a plus Skills Mandatory Skills : Python, ServiceNow Orchestrator, Azure Cognitive Services, GenAI - LLMOps,RPA - Microsoft Power Automate, Machine Learning - AIOPS, Deep Learning - AIOPS, Reinforcement Learning - AIOPS More ❯
to explain technical problems to nontechnical people Desirable Skills Knowledge Previous experience in Investment Banking environment would be a plus Spanish would be a plus Skills Mandatory Skills : Python, ServiceNow Orchestrator, Azure Cognitive Services, GenAI - LLMOps,RPA - Microsoft Power Automate, Machine Learning - AIOPS, Deep Learning - AIOPS, Reinforcement Learning - AIOPS More ❯
london (city of london), south east england, united kingdom
iXceed Solutions
to explain technical problems to nontechnical people Desirable Skills Knowledge Previous experience in Investment Banking environment would be a plus Spanish would be a plus Skills Mandatory Skills : Python, ServiceNow Orchestrator, Azure Cognitive Services, GenAI - LLMOps,RPA - Microsoft Power Automate, Machine Learning - AIOPS, Deep Learning - AIOPS, Reinforcement Learning - AIOPS More ❯
Apps Active Directory Laptop/Desktop builds and management Thin Client management Citrix: XenApp 7.x & Workspace/Receiver Zoom Mimecast iPhone configuration & management Polycom/Condeco Audio Visual management ServiceNow knowledge would be desirable Responsibilities & experience Strong experience as a Technical Support Engineer Strong communication and interpersonal skills Ability to provide step-by-step technical help, both written and verbal More ❯
Liverpool, Merseyside, United Kingdom Hybrid / WFH Options
VIQU IT
/Microsoft environment: Sharepoint Windows 10 Office 365 Active Directory Azure Experience supporting client facing software would be beneficial Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Excellent customer service skills Role details: Job role: 1st Line Support Job type: Contract Duration: 6 months’ contract with view to extend Rate: £130 - £145 per day IR35 More ❯
manage multiple tasks A genuine interest in IT and eagerness to learn Desirable Skills IT-related qualifications (e.g., CompTIA A+, Microsoft certifications) Experience with ticketing systems (e.g., Freshdesk, Zendesk, ServiceNow) Familiarity with Active Directory and remote support tools Benefits Career development and training opportunities Supportive team environment Flexible working options Pension scheme and other company benefits Ready to take the More ❯
identify potential issues, and implement corrective actions as needed. Provide technical guidance and support to development teams. Prepare and present project status reports to stakeholders. Utilize tools such as ServiceNow, Confluence, and JIRA for project tracking and documentation. Your Profile Strong technical experience in Architecture, Design and Development. Strong technical background with expertise in Java, Python, Typescript, AWS, React JS More ❯
West London, London, England, United Kingdom Hybrid / WFH Options
Morgan McKinley
within HR, People & Culture, Workforce Management or IT Service Management environments. Proven ability to operate within agile delivery frameworks (Scrum, Kanban). Hands-on experience with tools such as ServiceNow, Smartsheet, Jira and SaaS scheduling solutions. Excellent stakeholder management, communication and documentation skills. Why Join? You'll be part of a collaborative team driving meaningful digital transformation across people and More ❯
Experience Strong expertise in enterprise networking (WAN, LAN, WLAN) and SDN technologies. Hands-on experience with Cisco, Juniper, and modern network platforms. Familiarity with ITSM processes and tools (e.g., ServiceNow). Knowledge of security compliance and risk management in large-scale networks. Excellent communication and stakeholder management skills. Certifications (Preferred) CCNP/CCIE or equivalent. SD-WAN and Wi-Fi More ❯
Experience Strong expertise in enterprise networking (WAN, LAN, WLAN) and SDN technologies. Hands-on experience with Cisco, Juniper, and modern network platforms. Familiarity with ITSM processes and tools (e.g., ServiceNow). Knowledge of security compliance and risk management in large-scale networks. Excellent communication and stakeholder management skills. Certifications (Preferred) CCNP/CCIE or equivalent. SD-WAN and Wi-Fi More ❯
Experience Strong expertise in enterprise networking (WAN, LAN, WLAN) and SDN technologies. Hands-on experience with Cisco, Juniper, and modern network platforms. Familiarity with ITSM processes and tools (e.g., ServiceNow). Knowledge of security compliance and risk management in large-scale networks. Excellent communication and stakeholder management skills. Certifications (Preferred) CCNP/CCIE or equivalent. SD-WAN and Wi-Fi More ❯
Lancashire, England, United Kingdom Hybrid / WFH Options
Erin Associates
. Hands-on experience in test planning, execution, and defect management . Familiarity with ITIL and project management practices. Skilled in Microsoft Office (Excel) and change tools (e.g., Jira, ServiceNow). Excellent analytical and problem-solving abilities. This fantastic opportunity to join a growing and collaborative PMO team , where you will work on work on impactful IT change initiatives within More ❯
East London, London, England, United Kingdom Hybrid / WFH Options
Robert Half
of Windows 10/11, Office 365, Active Directory, and basic networking principles (DNS, DHCP, TCP/IP).* Familiarity with remote support tools and ticketing systems such as ServiceNow or Jira.* Excellent communication and interpersonal skills with a customer-focused mindset.* Ability to prioritise tasks effectively and work both independently and collaboratively within a team. Company * Professional services organisation More ❯
Kirkby-In-Ashfield, Nottinghamshire, Kirkby in Ashfield, United Kingdom
Harper Recruitment
the IT systems and infrastructure in close collaboration with colleagues across Europe and the US. What Will the Role Involve? Providing 1st and 2nd level user Helpdesk support via ServiceNow, email, and phone Managing IT hardware, equipment, and software requirements Administering user accounts and access policies Planning, documenting, executing, and validating IT changes Contributing to infrastructure and security projects across More ❯
Lancashire, England, United Kingdom Hybrid / WFH Options
Erin Associates
. Hands-on experience in test planning, execution, and defect management . Familiarity with ITIL and project management practices. Skilled in Microsoft Office (Excel) and change tools (e.g., Jira, ServiceNow). Excellent analytical and problem-solving abilities. This fantastic opportunity to join a growing and collaborative PMO team , where you will work on work on impactful IT change initiatives within More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Applause IT Recruitment Ltd
leadership or managerial role. Deep understanding of ITIL v4 principles and service lifecycle management . Skilled in Change , Release , and Service Transition management. Experience with ITSM tools such as ServiceNow or BMC Remedy . Strong communication and stakeholder management abilities. Certified in ITIL Foundation v4 (advanced certifications preferred). Additional qualifications in project management or service governance frameworks desirable. Why More ❯
Lytham St. Annes, Lancashire, North West, United Kingdom Hybrid / WFH Options
Erin Associates
. Hands-on experience in test planning, execution, and defect management . Familiarity with ITIL and project management practices. Skilled in Microsoft Office (Excel) and change tools (e.g., Jira, ServiceNow). Excellent analytical and problem-solving abilities. This fantastic opportunity to join a growing and collaborative PMO team , where you will work on work on impactful IT change initiatives within More ❯
Windows 10-11 upgrades. Deep understanding of ITIL (v3/v4) practices, particularly Service Design, Service Transition, and Continual Service Improvement. Experience integrating new services into existing ITSM toolsets (ServiceNow, Remedy, or equivalent). Excellent stakeholder engagement and communication skills, bridging technical and operational teams. Experience delivering in M&A or complex migration environments. Disclaimer: This vacancy is being advertised More ❯
Barrow-in-furness, Cumbria, United Kingdom Hybrid / WFH Options
eTeam Workforce Limited
etiquette Computer peripherals - including but not limited to printers (including MFD's), display screens, docking stations, port replicators, cameras and scanners Working Knowledge of IT Service Management (ITSM) software (ServiceNow) Special Requirements or Accreditations Have or be able to obtain SC and DV clearance If you are interested in this position and would like to learn more, please send through More ❯
providers and third-party vendors for technical support when required, Track and follow up on outstanding vendor tickets to ensure timely resolution. Experience using ticketing and monitoring systems (e.g., ServiceNow, Jira, Datadog, Azure Monitor, CloudWatch) Understanding of ITIL principles and incident management workflows 36 hours per week - on a late and early shift pattern Out-of-Hours Incident Support Stoke More ❯
Lytham St. Annes, Lancashire, North West, United Kingdom Hybrid / WFH Options
Erin Associates
. Hands-on experience in test planning, execution, and defect management . Familiarity with ITIL and project management practices. Skilled in Microsoft Office (Excel) and change tools (e.g., Jira, ServiceNow). Excellent analytical and problem-solving abilities. This fantastic opportunity to join a growing and collaborative PMO team , where you will work on work on impactful IT change initiatives within More ❯
infrastructure and application teams to identify automation opportunities and design standardised delivery pipelines. Develop, maintain, and document cloud solutions and infrastructure best practices. Integrate firm-wide tools such as ServiceNow for provisioning services. Build secure, modular cloud-based systems that align with best practices in cloud security. Support and enhance tooling to improve consistency, compliance, and lifecycle management. Act as More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom
Ideal Personnel and Recruitment Solutions
our IT infrastructure and supporting wider business initiatives. Key Responsibilities: Provide 1st line support to end-users, with occasional involvement in 2nd line tasks. Respond to helpdesk tickets via ServiceNow, phone, email, or in-person. Troubleshoot and resolve hardware, software, and network related issues. Set up, configure, and maintain desktops, laptops, printers, and mobile devices. Perform hardware/software installations More ❯