You must come from a customer focused background with an interest in Technical or Application Support. Required: Customer Service experience (3 years) Ticketing systems- ServiceNow/CRM/ZenDesk MS Office- Windows/Exchange/O365 Service Desk Experience- providing support This would be a great position for someone early more »
Employment Type: Permanent
Salary: £38000 - £48000/annum Excellent Benefits and Progression
looking for an experienced 2nd Line Engineer who can bridge the gap between their 1st line and 3rd line engineers. Requirements: Ticketing system support- ServiceNow/Jira/Confluence 2nd Line Support (onsite & remote) Active Directory/Azure AD Office 365 configuration & administration Windows Servers Virtualisation technologies- VMWare/Hyper more »
Terraform Linux VMware Elastic Stack (ELK/ECK) Gitlab GoLang scripting language AWS Desirable Skills Experience of ITIL and IT Management systems, such as ServiceNow, Jira, and Confluence Automated testing tools Agile project delivery & ceremonies Storage solutions Please apply via this site in the first instance or send a CV more »
intraday and OOHS) Key Knowledge: Windows 10 desktop support knowledge Experience of HP & Lenovo Desktop/Laptop hardware and VDI environment Knowledge of using ServiceNow ticket system is highly desirable Experience in supporting Office 365 Experience of mobile device support including iPhones and iPads Good Communication skills, both oral and more »
Southeast London, South East London, Greater London, United Kingdom Hybrid / WFH Options
Syntax Consultancy Ltd
large-scale IT modernisation programmes for government clients. Key skills, experience + tasks will include: Experience of using Agile project delivery toolsets: Jira, Confluence, ServiceNow, CI/CD. In-depth understanding and experience in security transformation projects. Expertise in supporting secure government cloud migration/transformation projects + developing, maintaining more »
technical software support for a B2B software company. You’ll also need experience with a commercial customer incident tracking or CRM system such as ServiceNow , Salesforce.com and experience using a software defect tracking system such as JIRA. In addition, you’ll need strong exposure to broad technical skills such as more »
SCCM/WSUS patching Some scripting skills (e.g. BAT, PowerShell, VB or C# scripts) Broad understanding of IT infrastructure, awareness of Change & Release Management. ServiceNow, ITIL Foundation is desirable but not essential The Application Packager will be rewarded with an exciting role with a global lead in the IT Services more »
Employment Type: Permanent
Salary: £50000 - £58500/annum + Health, Life, Pension, 23 Days Hol
Professional (CISSP), NCSC IA Architect/SIRA (Senior) or ex-CLAS (current or previously held) Experience of using Agile project delivery toolsets: Jira, Confluence, ServiceNow, CI/CD. Contributing to certificate management ceremonies, reviewing digital access requests and supporting Joiner/Mover/Leaver process and reviewing Technical Implementation Plans more »
Employment Type: Permanent
Salary: £70000 - £85000/annum to £85,000 (DOE) Negotiable, Bonus
Northampton, Northamptonshire, United Kingdom Hybrid / WFH Options
Ricoh
management, ensuring accurate and up-to-date records You will ideally have IT Life-Cycle Management Demonstrational experience in Asset Management (e.g. SAM, ITIL) ServiceNow knowledge/experience ITIL v4 Foundation Certification Advanced Microsoft Excel Skills Excellent time management and work ethic Excellent written and verbal communication skills A good more »
Business processes, understanding wider connected downstream impacts. Experience of using the Microsoft Office products to create and manage documentation, as well as use of ServiceNow as the primary Service Management tool. Installation and decommissioning of servers Implement Datacentre best practices Cable management Backup and tape management Monitoring platforms such as more »
arising from incidents Substantial experience in a complex airport environment is highly desirable Relevant ITIL qualifications, ITIL foundation as a minimum Experience of using ServiceNow/Jira is highly desirable Selfridges has always been much more than a shop. We’re a social space where everyone is welcome and feels more »
to influence at senior levels and be an ambassador for the function through interpersonal, written and verbal communications to all levels Experience working within ServiceNow, JIRA and KeyedIn Additional Information Legal & General is a leading financial services organisation, named Britain s Most Admired Company in 2023, for the second year more »
to influence at senior levels and be an ambassador for the function through interpersonal, written and verbal communications to all levels Experience working within ServiceNow, JIRA and KeyedIn Additional Information Legal & General is a leading financial services organisation, named Britain’s Most Admired Company in 2023, for the second year more »
and planning people facing systems similar to ours: this includes our HRIS , identity and access management systems (we use Okta), service platforms (we use ServiceNow), workplace communication and office platforms (we use Slack and GSuite) and the variety of other systems that make up the people systems experience; Experience of more »
ServiceNow Developers 6 months Remote BPSS £600 per day inside IR35 CSDM (Common Service Data Model) implementation/CSDM developers/technical consultants 5+ years experience with ServiceNow, including ITSM, CMDB and CSDM Experience designing and building CMDB data models aligned to CSDM best practice framework. Experience working with client … stakeholders to build service maps for critical business services in ServiceNow CSDM Experience running design workshops, creating data models and recommending solutions aligned to ServiceNow best practice Experience integrating ServiceNow CMDB with other data sources If you meet the above requirements, please apply for the vacancy to be contacted by more »
ServiceNow Technical Solutions Architect Permanent – Remote – UK candidates only SERVICENOW ITSM + CSA Certification required. SC Clearance We are recruiting for an Elite Sales, Services and Training partner for ServiceNow globally providing design, implementation, and support services to clients worldwide. If you have a background in Enterprise Service Management or … SaaS technical delivery in one or more of the following two main areas, we want to hear from you: • ServiceNow or other ITSM Toolsets (HP Service Manager, BMC/Remedy, Cherwell, etc.) • Web Technologies (XML, HTML, JavaScript, Web Services, etc.) Solution Architect: The primary role of the Solution Architect is … Experience with creating ROI/value propositions for customer software implementations. • Knowledge of IT and Enterprise Service Management is critical. • Expertise and experience with ServiceNow or an equivalent ITSM toolset are essential. • ServiceNow experience in the areas of ITSM, ITBM, ITOM, CSM or HR products are highly desirable. • ServiceNow Certifications more »
Our client is seeking a skilled ServiceNow Technical Consultant to join their team. This is a superb opportunity to be part of a dynamic organisation that prioritises expertise, innovation, and continuous improvement. This position offers the flexibility of being fully remote. Role Overview: As a ServiceNow Technical Consultant, you will … play a crucial role in delivering high-quality ServiceNow solutions and services. You will collaborate closely with clients to understand their requirements, design effective solutions, and ensure successful implementations. This remote role is ideal for a seasoned professional with a deep understanding of ServiceNow and a passion for delivering exceptional … client experiences. Key Responsibilities: Engage with clients to gather requirements and comprehend their business needs. Design and develop ServiceNow solutions tailored to client specifications. Customise and configure ServiceNow applications and modules. Perform system integration, ensuring seamless data flow between ServiceNow and other systems. Provide technical support and troubleshooting expertise throughout more »
required: Solid experience with SNOW, especially in functional and operational modules such as VA, HR, and IRMS. Ability to lead expansion and integration projects. ServiceNow Architecture Design: Design and architect scalable and robust ServiceNow solutions to meet business requirements and objectives. Define and implement best practices for ServiceNow configuration, customization … and development. Module Expertise: Serve as a subject matter expert (SME) in ServiceNow functional and operational modules, including Virtual Agent (VA), Human Resources (HR), and Incident Response Management System (IRMS). Provide guidance and support to internal teams on module configuration, workflows, and integrations. Expansion Projects: Lead expansion initiatives to … deploy new ServiceNow modules or functionalities to support evolving business needs. Collaborate with stakeholders to gather requirements, define project scope, and develop implementation plans. Integration Projects: Architect and implement integrations between ServiceNow and other enterprise systems, applications, and tools. Ensure seamless data flow and synchronization between ServiceNow and external platforms. more »
Bury St. Edmunds, Suffolk, East Anglia, United Kingdom
In Technology Group Limited
You must come from a customer focused background with an interest in Technical or Application Support. Required: Customer Service experience (3 years) Ticketing systems- ServiceNow/CRM/ZenDesk MS Office- Windows/Exchange/O365 Service Desk Experience- providing support This would be a great position for someone early more »
both the private and public sector. Good knowledge and experience of both ITSM and ITOM operating models and tooling capabilities, with an emphasis on ServiceNow . Good experience in workflow mapping, process modelling and process design in the back office service delivery space, with experience of configuring ITSM tools to more »
Lutterworth, Leicestershire, East Midlands, United Kingdom
Nationwide Platforms
relating to PCs, laptops mobile devices and other IT related hardware ? Provide excellent end-user support via the telephone, email system, call logging system (ServiceNow) and use of Microsoft Teams collaboration tool ? Creating new user accounts for new starters and ensuring their mobile device and laptop/PC are set more »
setting is a must Change experience is a must have Exposure to Third Party Risk Management & preferably Supplier Management Exposure to either Archer or ServiceNow technologies a plus Proven experience in eliciting requirements and testing Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and more »
in a regulatory environment within Risk and Security. Worked in a global enterprise in a complex business environment. Lean/Six Sigma certification (desired) ServiceNow experience Understanding of certification frameworks like ISO 27001 is a plus. IR35 As a means of managing tax, commercial and reputational risks, Deloitte prohibits the more »
to issues. Effective communication and coordination skills are essential as you liaise with team members and plan daily activities. Key Responsibilities: Proficiency in utilizing ServiceNow, Zendesk, and other software for managing work assignments and tracking tickets, including training fellow engineers. Supervision of Contractor Planned Preventative Maintenance (PPM) and Service Repairs more »