Town Centre, Northampton, Northamptonshire, England, United Kingdom
Franklin Fitch
IT Trackside SupportEngineer Join the team behind cutting-edge motorsport technology! This is a fantastic opportunity for a motivated 2nd Line Technical Support Analyst to provide high-quality infrastructure and network support in a fast-paced, high-performance environment supporting Formula 1 operations. About the Role As part of a small, dedicated IT team, you … ll deliver first-class IT operational support across Trackside. Following extensive training and shadowing, you’ll provide 24x7 remote support to Formula 1 and Formula E staff during race seasons. You’ll balance multiple priorities, resolve complex issues, and ensure IT services run smoothly in an environment where every second counts. Key Responsibilities Deliver technical support and … solutions across the full ITIL service lifecycle Support both operational and project-based tasks, meeting demanding SLAs and deadlines Provide exceptional customer service and guidance to colleagues and stakeholders Maintain strong communication with internal teams and third parties Identify and drive service improvements and process enhancements Provide out-of-hours and trackside support on a rota basis What More ❯
Birmingham, West Midlands, England, United Kingdom
VIQU IT Recruitment
Lead IT SupportEngineer – Birmingham | Competitive Salary Global Law Firm | Hybrid, 3 Days In Office | White-Glove Environment A global law firm is looking for an experienced IT professional to be the onsite technical lead in their Birmingham office, providing hands-on support to around 80 users and remote support to a smaller Dublin team. This … is a highly visible, customer-focused role working in a modern Microsoft environment. The Role You’ll act as the key onsite IT contact, providing 2nd line support and ensuring all systems and devices run smoothly. You’ll work with regional IT teams in London and Dublin to resolve issues, implement updates, and support ongoing improvements across Windows … Intune, and Microsoft 365. Key Responsibilities Provide onsite IT support in Birmingham and remote support for Dublin. Deliver white-glove service to senior stakeholders and partners. Troubleshoot and resolve issues across Windows 11, Intune, M365, and iOS devices . Collaborate with 1st line and regional IT teams for escalations and projects. Support hardware upgrades, AV setups, and More ❯
IT SupportEngineer Working pattern: Office based with regular client site work Contract: Permanent, full time Salary: £26,000-£29,000 plus £300 per month car allowance and mileage at 45p per mile About the role You will be the first point of contact for users, providing excellent customer service while resolving hardware, software and network issues. You … tickets, monitor Datto RMM alerts, fix issues remotely and on site, and escalate when appropriate. The role includes structured learning and a clear path to progress into a field engineer position. What you will do Deliver friendly, professional support across phone, portal and email Log and manage tickets with accurate notes, priority and status updates Diagnose and resolve … including SharePoint, OneDrive and Outlook Monitor Datto RMM, respond to alerts, perform remote remediations and patching tasks Set up new starters, user accounts and permissions, and maintain asset records Support basic server and infrastructure tasks under guidance Configure and support VoIP where required Escalate incidents and problems in line with SLAs, and follow through to closure Produce clear More ❯
Electronics Applications Engineer (Customer Support) £40,000 - £45,000 + Occasional International Travel + 30 Days Holiday + Training + ProgressionSlough, Berkshire Are you an Electronics Engineer or similar looking for a customer-facing role where you will be recognised as a technical expert and responsible for being customers first point of contact for service and support … Their range includes sensors, voltage stabilisers, inverters, and solar systems aimed at improving reliability in challenging environments. In this office based role you'll be working as a Technical Support& Applications Engineer, handling customer tickets and helping solve issues remotely. You'll also be responsible for working with customers to provide the best product to solve their requirements. … this head office is where new products are researched and developed. Occasionally, you'll be traveling all across the globe to customer sites. This role would suit an Electronics Engineer or similar looking for a customer-facing applications role that grants autonomy, respect as a technical expert and responsibility to resolve issues head-on. The Role: Providing remote technical More ❯
Electronics Applications Engineer (Customer Support) £40,000 - £45,000 + Occasional International Travel + 30 Days Holiday + Training + Progression Slough, Berkshire Are you an Electronics Engineer or similar looking for a customer-facing role where you will be recognised as a technical expert and responsible for being customers first point of contact for service and … support? Do you want a highly varied role within an R&D department where no two days will be the same, that can offer a mix of international travel and office-based work? This company specialise in IoT devises offering innovative products to safeguard electronics and enhance energy efficiency. Their range includes sensors, voltage stabilisers, inverters, and solar systems … aimed at improving reliability in challenging environments. In this office based role you'll be working as a Technical Support& Applications Engineer, handling customer tickets and helping solve issues remotely. You'll also be responsible for working with customers to provide the best product to solve their requirements. The team work cross functionally, and this head office is More ❯
Job summary The ICT Trainee Service Operations Centre (SOC) SupportEngineer will support the ICT Service Operations Team in delivering a reliable and customer-focused ICT support service. This role involves diagnosing and resolving technical issues across the Trusts supported equipment, ensuring service levels are met. The successful candidate will provide technical assistance for both hardware … for each and every one of our customers, each and every time. The post holder will work with the ICT Service Operations Team Leader to deliver an integrated ICT support service within the agreed Service Level Agreements (SLAs). The post holder must have the ability to demonstrate a logical approach to diagnosing and resolving technical faults on supported … equipment throughout the Trust. The post holder will be a member of a team providing technical support to users of Innovates ICT services hardware and software. About us As a growing company, Innovate has a range of benefits and opportunities to enable individuals to grow and experience a range of new challenges. Innovate has a commitment to develop staff More ❯
IT Support EngineerStevenage (Site-based, Monday to Friday, 9am-5:30pm with flexibility)£27,000 to £30,000 + 25 days holiday (3 taken at Christmas shut down), enhanced pension, death in serviceExcellent opportunity for a hands-on Technical SupportEngineer to join a small, close-knit UK team as part of a well-established global business. … This is a varied role where you'll provide 1st and 2nd line IT support, assist with customer installations, and even get involved in assembling hardware and solar kits.This organisation is part of a larger, market-leading European technology group, known for its innovative products and intelligent mobility solutions. The UK office operates as a small, friendly team where … the backing and stability of a large international company with the day-to-day feel of a family-run business.In this role, you'll be responsible for providing technical support to customers across both hardware and software products, assisting with installations, and occasionally visiting customer sites alongside the sales team. You'll manage support tickets using Zendesk, monitor More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
K3 Capital Group Ltd
Please note this role is hybrid with 3/4 days per week based at our Bolton & Manchester offices** We are seeking an experienced IT SupportEngineer to join our internal IT Service Desk team and provide 2nd Line IT support to our end-users across the K3 Capital Group of companies. The ideal candidate will proactively … will uphold our company Service Level Agreements and contribute to the success of our IT Service Desk Team. The candidate will act as a bridge between our 1st line support team and our 3rd line infrastructure team. In order to succeed in this position, you will have excellent spoken English with the ability to provide technical support to … end users who do not want to hear jargon! You will need to be approachable with a can-do attitude, happy to answer questions and support other members of the team, sharing knowledge and expertise to enable them to develop Key responsibilities: 2nd Line IT Support: Provide desk side and remote 2nd line support to end-users More ❯
Junior Technical SupportEngineer - Degree, Networks, Support Salary: £25,000 - £32,000 (depending on experience) + benefitsLocation: Central London The company The company is one of the UK's most innovative and award-winning AI technology firms. Starting from humble beginnings, they have grown into a global leader in their chosen field. This is an exciting opportunity …/IP, DNS, DHCP, VPN).* Excellent communication and problem-solving skills.* Detail-oriented and customer-focused with the ability to prioritize tasks.Nice to have * Previous experience in IT support or helpdesk (internships considered).* Knowledge of Active Directory, Azure AD, or Intune.* Basic scripting skills (PowerShell, Bash, Python).* Experience with ticketing systems (Jira, Zendesk, Freshservice).* Awareness … of security best practices (ISO27001, SOC2).What Can you expect to be doing? * Act as the first point of contact for IT support queries via email, chat, or ticketing system.* Diagnose and resolve hardware, software, and network issues for end users.* Configure and deploy laptops, mobile devices, and peripherals.* Assist with user account administration (Active Directory, Office 365). More ❯
Junior Technical SupportEngineer - Degree, Networks, Support Salary: £25,000 - £32,000 (depending on experience) + benefits Location: Central London The company The company is one of the UK's most innovative and award-winning AI technology firms. Starting from humble beginnings, they have grown into a global leader in their chosen field. This is an exciting … IP, DNS, DHCP, VPN). * Excellent communication and problem-solving skills. * Detail-oriented and customer-focused with the ability to prioritize tasks. Nice to have * Previous experience in IT support or helpdesk (internships considered). * Knowledge of Active Directory, Azure AD, or Intune. * Basic scripting skills (PowerShell, Bash, Python). * Experience with ticketing systems (Jira, Zendesk, Freshservice). * Awareness … of security best practices (ISO27001, SOC2). What Can you expect to be doing? * Act as the first point of contact for IT support queries via email, chat, or ticketing system. * Diagnose and resolve hardware, software, and network issues for end users. * Configure and deploy laptops, mobile devices, and peripherals. * Assist with user account administration (Active Directory, Office More ❯
SC Cleared IT SupportEngineer – Somerset Location: Somerset (including Bridgwater, Taunton, and Yeovil) Contract Type: 3 months - 6 months Pay Rates: £18 - £25/hr (Inside IR35) via Umb Requirement: Active Security Check(SC) Clearance or held in the past. This role does not sponsor a Visa now or in the future. Overview We are expanding our pool … of SC Cleared IT Support Engineers across Somerset to support upcoming secure-site IT projects and BAU operations. Roles vary from project deployments to deskside technical support across multiple industries. Responsibilities Provide hands-on IT support for desktops, laptops, and mobile devices. Troubleshoot and resolve software and hardware issues. Manage user tickets and maintain SLAs. Build … configure, and deploy new devices. Work to structured site and security procedures. Requirements Active SC Clearance required. Experience in desktop or field support roles. Excellent customer service and technical skills. Full UK driving licence preferred. Apply Now: If you are an SC Cleared Engineer based in Somerset and seeking new secure-site contracts, we would love to connect More ❯
Lincoln, Lincolnshire, East Midlands, United Kingdom
Nextech Group Limited
Job Title: 2nd Line IT SupportEngineer Location: Lincoln Salary: Up to £35,000 + benefits Are you an experienced 2nd Line IT Engineer looking to take the next step in your career? We're working with a growing IT services provider in Lincoln that is looking for a skilled and customer-focused engineer to join … technologies, making this the perfect role for someone who enjoys variety and problem-solving in a fast-paced environment. Key Responsibilities Act as an escalation point for 1st Line support, resolving more complex technical issues. Provide remote and on-site support across client systems, ensuring minimal downtime. Administer and support Microsoft 365, Windows Server, and Active Directory … environments. Configure and maintain desktops, laptops, printers, and peripherals. Troubleshoot and support networking technologies, including routers, switches, VPNs, and firewalls. Assist with client IT projects such as cloud migrations, infrastructure upgrades, and new system implementations. Maintain accurate documentation of incidents, changes, and client environments. Deliver excellent customer service, building strong client relationships. What You'll Bring Previous experience in More ❯
City of London, London, United Kingdom Hybrid / WFH Options
The Curve Group
We're looking for an experienced Senior Application SupportEngineer to join a growing IT team and play a key role in supporting critical business applications across a modern and complex technology stack. In this role, you'll be responsible for: Investigating and resolving technical incidents, ensuring minimal downtime and effective root cause analysis Proactively maintaining and optimising … performance, defining service-level objectives, and addressing bottlenecks before they impact users Collaborating closely with engineering and business teams to drive operational excellence Enhancing processes, documentation, and tooling to support continuous improvement What we're looking for: Proven experience in an application support or support engineering role, within financial services ideally, or another regulated environment Strong knowledge … to join a collaborative, forward-thinking technology environment where you'll be empowered to take ownership, solve problems, and contribute to continuous improvement. If you're passionate about application support, thrive in complex technical environments, and want to make a real impact, we'd love to hear from you! The Curve Group is a Recruitment Services and Human Resources More ❯
1st Line SupportEngineer Bicester, Oxfordshire On-Site £24,000-£28,000 DOE Responsibilities: * To provide the highest standard of technical support to our clients, in a timely and competent manner. *To provide support to the Partners, by understanding and fulfilling the needs of the business competently and effectively. Primary Duties: *1st-line user support … GCSEs including English and Maths, and preferably Computer Science and Physics; *Full UK Driving Licence. Experience, Knowledge and Skills required: *Experience in IT services provision and first-line support - in a helpdesk or Managed Service Provider environment or similar is preferred but not essential. *A comprehensive grounding in general IT and computing, with some basic physics and electronics; preferably More ❯
IT SupportEngineer - 3 Month Contract (Likely Extension) Location: Central London (Onsite Tuesday–Thursday) Contract Length: 3 Months - this role could become permanent at the end of this 3 months. Start Date: ASAP **Note that this role is a part time, 3x day a week role and would require you to be on site in Central London. Overview … You will join a dynamic business in the HR Tech Space. You will play a key role in providing Tier 1/1st Line IT support across a predominantly Mac-based environment. This is a great opportunity for someone with a strong foundation in IT support who thrives in a fast-paced, tech-driven workplace. Any experience of … working with and supporting Google Workspace and OKTA administration would be highly advantageous. Jamf would also be great, but these are non-essentials. Key Responsibilities: Provide 1st line support to end users, both remotely and onsite Perform hardware setup in a predominantly Mac Environment (90%) and some Windows (10%) Carry out account setup and deactivation Unlock user accounts, reset More ❯
IT SupportEngineer - 3 Month Contract (Likely Extension) Location: Central London (Onsite Tuesday–Thursday) Contract Length: 3 Months - this role could become permanent at the end of this 3 months. Start Date: ASAP **Note that this role is a part time, 3x day a week role and would require you to be on site in Central London. Overview … You will join a dynamic business in the HR Tech Space. You will play a key role in providing Tier 1/1st Line IT support across a predominantly Mac-based environment. This is a great opportunity for someone with a strong foundation in IT support who thrives in a fast-paced, tech-driven workplace. Any experience of … working with and supporting Google Workspace and OKTA administration would be highly advantageous. Jamf would also be great, but these are non-essentials. Key Responsibilities: Provide 1st line support to end users, both remotely and onsite Perform hardware setup in a predominantly Mac Environment (90%) and some Windows (10%) Carry out account setup and deactivation Unlock user accounts, reset More ❯
IT SupportEngineer Location: Oxford Salary: Circa £40,000 - £45,000 + Bonus + Benefits IT Support Engineers required by fast-growing, Top Tech Company! Youll be responsible for BAU infrastructure support for production systems running on Microsoft technologies, resolving PRTG alerts and performing regular patching, updates, and maintenance Essential Skills Windows Server/Windows OS More ❯
About the Role: Our client is looking for an L3 GWS/GCP SupportEngineer to play a crucial role in delivering mission- and business-critical application services to our internal customers. Reporting to the Managed Services team , you will ensure exceptional technical support with a strong focus on customer satisfaction, service quality, and efficiency. This position … is integral to our Production Support department , requiring a versatile skill set to support various applications within our clients Commerce Engineering products portfolio. We seek candidates who are deeply passionate about technology, dedicated to delivering outstanding customer service, and thrive in dynamic, high-paced environments. About You: Customer interaction skills Excellent written and verbal communication skills Managing support work independently with occasional support from additional AMs. Strong technical skills and exceptional organizational skills A collaborative utility player mentality (low ego) Creative problem-solving abilities A proactive sense of curiosity Flexibility to be an on-call support person, and flexibility to stretch during holiday season. Responsibilities: Provide technical support and administration with a focus on More ❯
IT SupportEngineer – Device Migration Project Onsite - Ruislip, UK Contract: January 2026 – February 2026 Rate: £25.15/hr(Inside IR35) via Umb SC Clearance Required About the Role We are looking for experienced IT Support Engineers to join a major device migration project in Ruislip. Working as part of an onsite refresh team, you’ll support … of new laptops while managing legacy device returns in line with project schedules. This role is ideal for engineers with hands-on experience in laptop builds, configuration, and user support within secure or government environments. Key Responsibilities Set up and operate the Refresh Clinic for device deployment. Move, prepare, and refresh laptops as per agreed project processes. Collect and More ❯
The Role We’re looking for a curious and ambitious engineer to join Synetec as an AI SupportEngineer . This is not your typical support role. You’ll combine hands-on software engineering with cutting-edge AI tools to deliver real impact for our clients. In this role, you’ll: Solve complex client challenges through … speed up responses, and enhance user experiences. If you enjoy problem-solving, thrive in a fast-moving environment, and want to build AI expertise while shaping the future of support engineering, we’d love to hear from you. Responsibilities Deliver fast, high-quality technical support to clients via email, phone, or chat, following Support Desk protocols and … and fix bugs, improving product reliability and user satisfaction. Contribute to feature development using C#, Angular, and SQL, enhancing product performance and functionality. Leverage AI-powered tools to streamline support, automate repetitive tasks, and boost team efficiency. Create clear, reusable documentation for processes, common solutions, and product updates, enabling faster resolution and knowledge sharing. Build and maintain internal tools More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Synetec
The Role We’re looking for a curious and ambitious engineer to join Synetec as an AI SupportEngineer . This is not your typical support role. You’ll combine hands-on software engineering with cutting-edge AI tools to deliver real impact for our clients. In this role, you’ll: Solve complex client challenges through … speed up responses, and enhance user experiences. If you enjoy problem-solving, thrive in a fast-moving environment, and want to build AI expertise while shaping the future of support engineering, we’d love to hear from you. Responsibilities Deliver fast, high-quality technical support to clients via email, phone, or chat, following Support Desk protocols and … and fix bugs, improving product reliability and user satisfaction. Contribute to feature development using C#, Angular, and SQL, enhancing product performance and functionality. Leverage AI-powered tools to streamline support, automate repetitive tasks, and boost team efficiency. Create clear, reusable documentation for processes, common solutions, and product updates, enabling faster resolution and knowledge sharing. Build and maintain internal tools More ❯
IT SupportEngineer – Windows 11 Deployment (SC Cleared) Location: Onsite - Lincoln,UK Rate: £25.15/hr(Inside IR35) Contract: 3 months contract(likely to be extended) We are seeking SC Cleared IT Support Engineers to provide Early Life Support (ELS) during a major Windows 11 migration project. These onsite roles will be key in supporting end … users during deployment and ensuring a smooth transition to new devices. Key Responsibilities Support the set-up and daily operation of a Refresh Clinic . Move and prepare devices from storage to the clinic as instructed. Refresh laptops and issue new devices in line with the migration schedule. Collect old devices and ensure all handovers are completed accurately. Update … workflow management systems at all relevant stages. Escalate unresolved issues to the Post Migration Support Team. Carry out daily stock checks and report findings. Secure devices and equipment in storage at the end of each day. Requirements Active SC Clearance (essential). Experience in IT support, ideally in deployment or migration projects. Strong communication skills and ability to More ❯
We are looking for a proactive and technically skilled IT SupportEngineer to join our Group IT Team, supporting users both onsite and remotely-primarily across our Manchester dealerships. This role involves configuration and deployment of desktop and mobile devices, deskside assistance, and effective communication with both users and fellow IT team members. You'll also take ownership … of hardware and service procurement processes. In addition to strong support capabilities, the ideal candidate will have a genuine passion for emerging AI technologies, IT automation, and systems integration. You should be enthusiastic about exploring how modern technologies can enhance user experience, streamline support processes, and contribute to the company's digital evolution. Salary - £28,891 plus car … allowance Hours - 40 Provide IT support to approximately 640 users, including hardware, software, and security-related issues. Communicate effectively with users and suppliers across all levels to resolve incidents promptly. Deliver both remote and on-site support for group-level IT initiatives, including system upgrades, improvements, and integration projects. Perform daily, weekly, and monthly maintenance tasks to ensure More ❯
Halesowen, West Midlands, United Kingdom Hybrid / WFH Options
Airedale Catering Equipment Group Limited T/A The Airedale Group
Job Title: IoT Customer SupportEngineer Company Overview: The Airedale Group are the leading market design, installation, and maintenance provider for commercial kitchens in the UK hospitality and food service industry. We work alongside clients from the initial designs through to bespoke fabrication and installation. Coupled with the largest body of professional maintenance engineers in the country, we … to join our team. The ideal candidate will have strong attention to detail, excellent communication skills, and a deep understanding of customer service principles. This role provides frontline customer support for IoT services, assisting customers with queries and troubleshooting commercial kitchen appliances, IoT devices and networks, and ensuring a high level of customer satisfaction. Familiarity with the catering industry … tracking of customer issues. Aim to exceed customer expectations by resolving issues promptly and professionally, fostering a positive experience that drives customer loyalty. Experience Required: Experience in a customer support or technical support role. Strong Excel user. Good analytical skills. Familiarity with IoT devices, sensors, and connectivity (WiFi, 4G/LTE, LoRaWAN) is advantageous. Flexibility to work weekends More ❯
A leading global investment firm is looking for a Data SupportEngineer to join a high-impact team supporting quantitative researchers and traders. This is a fantastic opportunity to work in a fast-paced, data-driven environment where technology and research are at the heart of the business. You'll play a key role in ensuring the smooth … users across the business, and contributing to the ongoing development of a world-class data platform. Responsibilities Act as the first point of contact for researchers and traders needing support with data access, usage, and tooling. Troubleshoot and resolve data-related issues in collaboration with data engineering teams. Onboard new users and provide training on internal data tools and … best practices. Maintain and improve internal documentation to ensure clarity and consistency across the platform. Manage support workflows using tools like JIRA, ensuring timely resolution of requests. Contribute to expanding data coverage, including live data collection and historical backfills. Help maintain data quality and integrity across a wide range of financial datasets. Requirements A degree in Computer Science, Data More ❯