who have been at the forefront of the industry for many years. Due to increased demand within the department, our client now has a requirement for a Customer Technical Support Engineer. 365 Resourcing is the preferred supplier to Mazak. Introduction An opportunity has arisen to join the Service Department as an Office based Technical Support Engineer. Job Description … customers along with breakdown, installation and service engineers based across the country. Being office based; the role would ideally suit a Midlands based candidate with a positive attitude to support the field-based colleagues. It may require occasional field support and travel across the UK. The successful candidate will be expected to use this opportunity to build on … their machine tool experience and knowledge and become a key member of the Technical Support Team. Essential Criteria An engineer with electrical or mechanical knowledge and understanding of Mazak machine tools. Experience of Mazatrol controls, machine operations and axis movements. Understanding of Mazak product range of machines. Experience of fault diagnosis. Understanding mechanical drawings and schematic electrical drawings. More ❯
Limited AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We … at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As a SupportEngineer, you will work with partner teams, user stories, and hardware repair data to drive strategic improvements. You will manage feature and region User Acceptance Testing incoming requests … with operation capability and ensure clear communication of repair steps. You will be reviewing runbooks and workflow data to collaborate with repair instruction requestors to drive operational improvements and support the needs of specific hardware. You demonstrate excellent judgment when making decisions. You clearly communicate with stakeholders and partner teams. You maintain high standards in documentation and are detail More ❯
customers and will best suit an experienced technical professional, with a background in supporting Microsoft technologies across cloud, modern workplace, end point management and security. As the 3rd Line SupportEngineer, you will be working on escalations, problems, and major incidents, and focus on resolving tricky technically tickets. You may, from time to time, need to visit our … the office Monday-Friday. After the probationary period, you will have the option to work in hybrid (4 days from the office and 1 day from home) Responsibilities Technical support Be the main point of contact for escalations within the service desk: Lead Problem and Major Incident investigations Efficiently progress tickets within ConnectWise Manage - resolve Incident, Problem and 'non … standard' Request tickets as assigned Consult senior colleagues in the Professional Services team or Microsoft/third-party support as required Keep detailed notes and time entries within tickets Act as a peer reviewer for change control submissions Represent Managed Services during service transition phases as projects move through hyper-care into operations Documentation and processes Follow existing and More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Nexgencloud
motivated individuals who want to make a positive change and a lasting impact on the tech world. Position Summary: We are seeking a detail-oriented and customer-focused L2 SupportEngineer with a strong grasp of REST APIs an intermediate understanding of Linux operating systems/core functionality and ideally foundational skills in OpenStack and Kubernetes. The ideal … candidate will be adept at troubleshooting, managing incoming support queries, and delivering exceptional customer service and communication whilst being documentation-minded and solution-focused. Key Responsibilities: Customer Support/Experience: Provide timely and effective technical support through various channels (email, phone, chat), ensuring excellent communication with both internal and external stakeholders with a focus on quality of … experience. OpenStack & Kubernetes: Support and troubleshoot basic issues related to OpenStack and Kubernetes deployments, working collaboratively with engineering teams as needed. REST APIs: Assist customers in understanding, integrating, and troubleshooting REST API calls and interactions as well as utilising API commands to facilitate support operations. Issue Diagnosis: Analyse log files, script outputs, and command-line feedback to identify More ❯
Bristow Holland is delighted to be working with a well-established and growing business in Ipswich that is looking to add an experienced Senior IT SupportEngineer to its team. This is an excellent opportunity for someone who is passionate about IT and enjoys solving technical issues in a fast-paced, collaborative environment. The successful candidate will play … a key role in providing 2nd line support across the organisation, ensuring that users receive timely and professional assistance with hardware, software, and system-related issues. You’ll be part of a friendly, supportive team that values knowledge sharing and continuous improvement. Responsibilities: Provide high-quality 2nd line technical support to end users, both remotely and face-to … face. Troubleshoot and resolve issues with hardware, software, network connectivity, and user accounts. Administer and support Office 365, including Exchange Online, Teams, and SharePoint. Manage Active Directory, including user accounts, group policies, and access permissions. Diagnose and resolve problems with Windows operating systems and core business applications. Log and manage support requests using the IT ticketing system, ensuring More ❯
IT Support Desk Engineer Derby Permanent to £28,000 (DOE) IT Support Desk Engineer needed for a permanent role in Derby . Providing IT technical support to clients across the midlands. Full UK Driving Licence and own vehicle preferred. A chance to join an established IT Managed Services business with a proven track record spanning … 20+ years. Start ASAP in Summer 2025. Key skills, experience + tasks: Providing remote IT support for a range of customers to 1st/2nd line level. Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking + IT incident management to ensure … problem solving, attention to detail, logical, proactive, prioritisation + strong customer service skills. Benefits: Salary to £28k (DOE) + pension + healthcare + 28 days holiday (including BHs) + support to gain IT accreditations + more. More ❯
SupportEngineer Contractor to join the Head Office of a company based just outside of Crewe, Cheshire East, must have own transport to access, minimal public transport access it is based on site paying upto £200 per day. This is an on-site role, Monday to Friday, providing essential user BAU support It is inside IR35 The … the IT team, you'll be the first point of contact for all face-to-face and remote end-user issues. Your responsibilities will include: Providing comprehensive 2nd line support, resolving a wide range of technical issues. Identifying opportunities for IT process improvements and efficiency gains. Managing staff accounts and access permissions. Conducting IT inductions for all new starters. … About You: Ideally, you'll bring at least 3 years of experience in a similar support role. We're looking for someone with: Excellent user-facing skills and a strong customer service approach Desirable Technical Experience: Microsoft Windows (client and server environments) Microsoft Entra ID (Azure AD) & Active Directory Office 365 administration and support Networking essentials: WAN/ More ❯
IT SupportEngineer (SC Cleared) - 452928 Inside IR35 contract - £18.87/hr - (start date ASAP - till 12th of Dec) Role will require being onsite everyday - office location Tidworth Join our team supporting a key client site, where you'll play a crucial role in maintaining IT service levels and supporting end users across the region. Key Responsibilities: Manage … and respond to IT support tickets for the local hub and surrounding spokes, ensuring SLAs are met. Maintain accurate stock control and asset management, including scanning equipment in and out of hub locations. Handle hardware repairs for in-warranty devices and coordinate with vendors for parts, replacements, and returns. Process IT equipment disposals in line with contractual obligations. Replenish … IT lockers as needed. Support hardware rollouts, deployments, and break-fix activities. Flag potential service issues or improvement opportunities to the team leader. Adhere to all site regulations and internal processes. Essential Experience & Skills: Strong working knowledge of Windows OS and Office 365 . Experience with Intel-based hardware and device maintenance. Proven break/fix support experience. More ❯
IT SupportEngineer (SC Cleared) - multiple vacancies Inside IR35 contract - £25 per hour - (short term assignments available 19th Sep - 12th Dec 2025) Role will require being onsite everyday - site location Andover Join our team supporting a key client site, where you'll play a crucial role in maintaining IT service levels and supporting end users across the region. … Key Responsibilities: Manage and respond to IT support tickets for the local hub and surrounding spokes, ensuring SLAs are met. Maintain accurate stock control and asset management, including scanning equipment in and out of hub locations. Handle hardware repairs for in-warranty devices and coordinate with vendors for parts, replacements, and returns. Process IT equipment disposals in line with … contractual obligations. Replenish IT lockers as needed. Support hardware rollouts, deployments, and break-fix activities. Flag potential service issues or improvement opportunities to the team leader. Adhere to all site regulations and internal processes. Essential Experience & Skills: Strong working knowledge of Windows OS and Office 365. Experience with Intel-based hardware and device maintenance. Proven break/fix supportMore ❯
Warwick, Warwickshire, United Kingdom Hybrid / WFH Options
Experis - ManpowerGroup
Off Site SupportEngineer (SC Cleared) 6 Week Contract Remote Worker £500-£550p/d via Umbrella The successful candidate will hold SC Clearance Role Description: Delivery of Terminal Services project - Remote work, but needs to be UK based. This role involves basic engineering practice and knowledge of basic networking to connect switches, apply basic configuration, and perform … a ping test. The successful candidate will: Provide hands-on support as part of infrastructure and system rollouts Liaise with on-site contacts to ensure smooth operation and communication Use provided laptop to follow scripted configuration steps Execute documented procedures with precision to apply configuration changes Maintain logs of changes made and any unexpected issues encountered Perform basic connectivity … diagnostics Bring foundational Wintel infrastructure knowledge Exposure to Windows Server environments (2012/2016/2019) Familiarity with Active Directory, DNS/DHCP, Group Policy, and standard Windows tools Support ongoing infrastructure improvement initiatives Provide feedback to engineering leads on process efficiency and documentation clarity Contribute to knowledge base by documenting lessons learned on site More ❯
Job summary We are looking for a motivated ICT Trainee Service Operations Centre (SOC) SupportEngineer to join our dynamic team at Innovate Healthcare Services. In this role, you'll be the friendly face and technical expert behind our ICT support services ensuring every user receives fast, effective, and positive assistance. If you enjoy working in a … has a commitment to develop staff and provide a supportive work life balance. Innovate is a staff led company, with a mission to provide the best technology solutions and support to our Trusts. At Innovate, we recognise the benefits of transferable skills and a desire to learn. We encourage anyone who is interested in this role to get in … earlier than the stated closing date if we receive a high number of applications. Job description Job responsibilities Provide first and second-line Service Operations Centre (SOC) and Acute support, including the analysis and diagnosis of complex hardware and software problems. Shadow experienced SOC Support Engineers. Install and configure IT hardware, software, and peripheral devices. Basic networking supportMore ❯
We are looking for an experienced 2nd Line SupportEngineer to join a thriving MSP in a time of growth. They offer a genuinely fun and friendly working environment, with opportunities for progression. You are not just a number within this company. In this position you will 2nd Line IT Support to my clients' growing customer base. … The ideal candidate will come from an outsourced or MSP environment. Requirements: 2nd Line support experience - preferably within an MSP environment Remote & customer facing support Windows Server (Apply online only) Active Directory, Exchange Hyper V Networking O365 and Azure VoIP experience is desirable ITIL Framework knowledge Full driving license Your communications skills, both written and verbal, must also More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Vantage Consulting
They're passionate about developing their people and staying at the forefront of a rapidly evolving industry. As they continue to grow, they're now looking for a Technical SupportEngineer Team Leader to join their team and play a key role in delivering high-level support for their BMS solutions. This is an exciting chance to … in a hands-on role that makes a real impact. The role offers flexible hybrid working. What You'll Be Doing: Lead, coach, and develop a team of BMS support engineers. Manage escalation of complex technical issues across various BMS platforms. Deliver both remote and on-site technical support as needed. Prioritise and allocate workload, ensuring support SLAs are met. Collaborate with clients and internal teams to deliver best-in-class service. Maintain thorough documentation and support the growth of internal knowledge bases. Keep up to date with the latest BMS technologies and share insights with the wider team. What You'll Bring: Strong technical background in Building Management Systems and HVAC. Leadership or mentoring More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Dawsongroup Plc
Role If you're passionate about refrigeration systems and ready to take your skills global, this role offers the opportunity to make a real impact. As a Global Refrigeration SupportEngineer, youll provide expert support across our international operations, solving technical challenges and helping shape the future of energy-efficient cooling. Provide high-level technical support across regional teams Troubleshoot refrigeration systems including mechanical, electrical, and software issues Support system installation, commissioning, and upgrades globally Drive maintenance standards and preventive care routines Collaborate across regions to deliver consistent, high-quality service About You Were not expecting perfectionif you have a strong foundation and the right attitude, wed love to hear from you. Youre a … term success. Youll be supported through training, tools and a strong team behind you as you grow your global impact. Funded training and career development Wellbeing and mental health support Up to 29 days leave plus bank holidays Cycle to work scheme and seasonal perks Clear pathways for internal progression Dawsongroup plc is an equal opportunity employer. We encourage More ❯
Gatwick, West Sussex, England, United Kingdom Hybrid / WFH Options
William Reed
Position: Full time - permanent Location: Gatwick/London/Brighton/Hybrid Do you possess excellent communication skills and are eager to support a dynamic team in a fast-paced environment? Do you excel at investigating and resolving technical problems efficiently? Do you have a continuous improvement mindset? We are looking for a Salesforce SupportEngineer to … join our Salesforce team and help support our global Salesforce user base. The role covers all aspects of support, setup, and technical escalation. Reporting to the Salesforce Product Manager, you will be a key part of a small team supporting and maintaining the platform to get utmost value from the system. This is a fantastic opportunity to grow … if suitable) and to work remotely for the rest of the week. What you’ll be doing: Supporting and maintaining our Salesforce, DocuSign and Conga environments Investigating and resolving support tickets logged by all users of the system Troubleshooting issues related to access permissions, flows, and third-party integrations (e.g. DocuSign) Escalating tickets to our Salesforce Admins, SupportMore ❯
Subscribe to our newsletter below and never miss the latest updates or an exclusive offer. Apply to: Junior IT Support Desk Engineer Apprentice Name Email Telephone Address Cover Note Upload CV What do you want to search? Keyword Apprenticeship Type Location Junior IT Support Desk Engineer Apprentice , Apply From: 09/05/2025 Learning Provider … Delivered by JUST IT TRAINING LIMITED Employer ACCRUETEK CONSULTING LIMITED Vacancy Description Assist in troubleshooting and resolving hardware, software, and network issues Provide first-line technical support to users via phone, email, and in person Help install, configure, and maintain desktops, laptops, printers, and peripheral equipment Support system updates, backups, and routine maintenance activities Document support tasks … in ticketing systems Shadow and learn from senior engineers in diagnosing system and network failures Monitor system performance and escalate complex issues appropriately Key Details Vacancy Title Junior IT Support Desk Engineer Apprentice Employer Description Eleven years ago, in the heart of London's vibrant communities, AccrueTek started out with a significant promise - to be the trusted IT More ❯
Cheltenham, Gloucestershire, South West, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
Senior IT SupportEngineer Up to £45k Cheltenham Education Sector (prior sector experience not essential) We are looking for someone with experience of the following, not all essential: - Cloud experience (InTune, Entra, Sharepoint, 365 etc.) - Server installs, Cloud servers, migrations etc. - Backups experience - General troubleshooting - Installing whiteboards, Wi-Fi, cabling etc. on school sites - Mentoring junior members of More ❯
Category: Express Recruitment are delighted to be working with a well-established Business Service Provider, who promote an environment of individual growth and progression, are looking for an IT SupportEngineer to join their team of professionals at their London-based office. The successful candidate will manage clients on a day-to-day basis, visit clients on site … to deliver exceptional IT support, and ensure all clients are up to date with their current IT licenses. Due to the positions travel requirements which is regionally across London and southeast areas, a full, clean UK driving licence is essential to apply for the role. Their ideal candidate will have strong 1 st & 2 nd line IT support … with more supportable products Manage day-to-day interactions with clients including updating them regularly Ensure customers are up to date with relevant licenses and assets accordingly Visit and support customers in the London area to provide exception IT support Act as the primary point of contact for customer escalations Address complex issues in line with contractual requirements More ❯
Job Title: Industrial Automation SupportEngineer Location: Broughton/Filton, UK (100% Onsite Work From Office) Job Type: Permanent Salary Range : 55,000 per annum (plus bonus and benefits) Job Summary: An exciting opportunity to join a leading manufacturing team as an Industrial Automation Support Engineer. You will play a key role in supporting and enhancing shopfloor … automation systems, ensuring seamless integration and performance of critical manufacturing IT applications. Key Responsibilities: Collaborate closely with the support team to understand and resolve issues within defined timeframes. Provide technical guidance and support to team members. Communicate effectively with key stakeholders, providing regular updates and ensuring customer satisfaction. Deliver permanent solutions to recurring and application performance issues. Maintain … high-quality and accurate solution and application support documentation. Share knowledge and information with team members and across the company. Coordinate communications between suppliers, OEMs, and business stakeholders. Track and report progress to stakeholders. Skills, Experience, and Abilities Required: Experience with MES/MOM technology . Knowledge of Aveva/Wonderware Intouch , PLC , SCADA , and HMI systems. Advantageous to More ❯
Job Title: Industrial Automation SupportEngineer Location: Broughton/Filton, UK (100% Onsite Work From Office) Job Type: Permanent Salary Range : 55,000 per annum (plus bonus and benefits) Job Summary: An exciting opportunity to join a leading manufacturing team as an Industrial Automation Support Engineer. You will play a key role in supporting and enhancing shopfloor … automation systems, ensuring seamless integration and performance of critical manufacturing IT applications. Key Responsibilities: Collaborate closely with the support team to understand and resolve issues within defined timeframes. Provide technical guidance and support to team members. Communicate effectively with key stakeholders, providing regular updates and ensuring customer satisfaction. Deliver permanent solutions to recurring and application performance issues. Maintain … high-quality and accurate solution and application support documentation. Share knowledge and information with team members and across the company. Coordinate communications between suppliers, OEMs, and business stakeholders. Track and report progress to stakeholders. Skills, Experience, and Abilities Required: Experience with MES/MOM technology . Knowledge of Aveva/Wonderware Intouch , PLC , SCADA , and HMI systems. Advantageous to More ❯
day ago Category: Express Recruitment are delighted to be partnering with an industry leader in automation and control systems who are recruiting for a PLC and SCADA System SupportEngineer to join their support team within their ever-expanding roster of technology experts. The successful candidate will have experience confidently providing technical support for control systems … including understanding control systems and all their respective protocols. The role will involve travelling across the UK to client sites, requiring a Full UK Driving Licence. Additionally, support would be required for London contracts via providing on-call Engineering services. Therefore, once a sufficient amount of training has been completed, there will be a mandatory requirement to travel to … holidays, paid birthday off, pension contributions, profit share bonuses, an employee wellbeing program, and £500 a year to spend on activities with your family and friends. Responsibilities Provide technical support to clients including troubleshooting system issues Conducting routine inspections, system audits, and preventative maintenance activities Identifying and analysing complex system faults Implementing system modifications, upgrades, and enhancements with a More ❯
Drayton Beauchamp, Buckinghamshire, United Kingdom
Enterprise Recruitment Ltd
As a SupportEngineer, you will offer key technical advice and expertise on bleeding-edge technology, for a range of customers across the world. This company are a global powerhouse at the forefront of their industry, who are producing products that will define and shape innovation, with strong brand recognition globally. Role overview Provide key technical supportMore ❯
Tring, Drayton Beauchamp, Buckinghamshire, United Kingdom
Enterprise Recruitment Ltd
As a SupportEngineer, you will offer key technical advice and expertise on bleeding-edge technology, for a range of customers across the world. This company are a global powerhouse at the forefront of their industry, who are producing products that will define and shape innovation, with strong brand recognition globally. Role overview Provide key technical supportMore ❯
for the rest of the week. Position Position: Full time - permanent Location: Gatwick/London/Brighton/Hybrid Do you possess excellent communication skills and are eager to support a dynamic team in a fast-paced environment? Do you excel at investigating and resolving technical problems efficiently? Do you have a continuous improvement mindset? We are looking for … a Salesforce SupportEngineer to join our Salesforce team and help support our global Salesforce user base. The role covers all aspects of support, setup, and technical escalation. Reporting to the Salesforce Product Manager, you will be a key part of a small team supporting and maintaining the platform to get utmost value from the system. … fast-growing international business based in the UK, Montpellier, Chicago and Singapore. What you'll be doing: Supporting and maintaining our Salesforce, DocuSign and Conga environments Investigating and resolving support tickets logged by all users of the system Troubleshooting issues related to access permissions, flows, and third-party integrations (e.g. DocuSign) Escalating tickets to our Salesforce Admins, SupportMore ❯
Brighton, Sussex, United Kingdom Hybrid / WFH Options
The William Reed Group
for the rest of the week. Position Position: Full time - permanent Location: Gatwick/London/Brighton/Hybrid Do you possess excellent communication skills and are eager to support a dynamic team in a fast-paced environment? Do you excel at investigating and resolving technical problems efficiently? Do you have a continuous improvement mindset? We are looking for … a Salesforce SupportEngineer to join our Salesforce team and help support our global Salesforce user base. The role covers all aspects of support, setup, and technical escalation. Reporting to the Salesforce Product Manager, you will be a key part of a small team supporting and maintaining the platform to get utmost value from the system. … fast-growing international business based in the UK, Montpellier, Chicago and Singapore. What you'll be doing: Supporting and maintaining our Salesforce, DocuSign and Conga environments Investigating and resolving support tickets logged by all users of the system Troubleshooting issues related to access permissions, flows, and third-party integrations (e.g. DocuSign) Escalating tickets to our Salesforce Admins, SupportMore ❯