Peterborough, Cambridgeshire, East Anglia, United Kingdom
Oscar Associates (UK) Limited
Job Title: Junior IT SupportEngineer - Field Based (Peterborough) Salary: £25,000 - £27,000 Location: Northampton About the Role This is a fantastic opportunity for someone starting their IT career and looking to gain real, hands-on experience across a wide range of technologies. You'll be providing on-site support to users, helping to resolve day … to-day IT issues, and learning how to manage systems, hardware, and networks in a live business environment. You'll receive full training and support from experienced engineers while building your technical skills in Microsoft and networking technologies. This is the ideal role for someone ready to take their first step beyond the service desk and develop a long … term career in IT. Key Responsibilities Provide on-site support for users across hardware, software, and network issues Help install, configure, and maintain computers, printers, and mobile devices Support Microsoft environments including Windows 10/11, Office 365, and Active Directory Assist with IT setups, system updates, and troubleshooting tasks Deliver a friendly and professional service to all More ❯
Technical SupportEngineer - Packaging Machinery Location: Leighton Buzzard Salary: £40,000 - £45,000 + 7-14% Pension + 20 Days Holiday + Death in Service Hours: Monday to Friday, 8:30am - 5:00pm About the Company Our client is a global packaging machinery distributor employing over 2,000 people worldwide with a turnover exceeding £450 million click apply More ❯
Snowflake Data SupportEngineer £45,000 - £55,000 per annum Hybrid - Liverpool/Glasgow Key Skills · Autonomy and Teamwork: Proven ability to work independently and collaboratively within a team, contributing to critical initiatives. · Relationship Management: Strong interpersonal skills and experience in managing relationships with team members and management. · Delivery and Support Balance: Skilled in balancing delivery with … support requirements. · ITIL Framework: Experience working within the ITIL framework, including incident, request, change, and problem management processes. · SFTP and REST APIs: Proficiency in using SFTP and REST APIs. · Cloud Platforms: Experience working with cloud platforms such as AWS or Azure. · Shell Scripting: Familiarity with shell scripting languages like PowerShell or Bash. · Business Intelligence Tools: Proficiency in using business More ❯
Customer SupportEngineer – Remote (CET ±3h) 💻🌟🛠 Are you a problem-solver who loves helping customers and tackling technical challenges? Join our remote-first team building a productivity platform for the AEC (Architecture, Engineering, Construction) industry. You’ll be the bridge between our customers and engineering, shaping how we deliver reliable, high-impact solutions. What you’ll do: Solve … customer problems and provide actionable guidance Debug issues across backend, frontend, and mobile, contributing fixes and improvements Improve observability, runbooks, and support tools to make life easier for customers and teammates Capture feedback, influence the roadmap, and reduce repeat tickets with documentation and code snippets (SQL, Python, React, shell) What we’re looking for: SQL skills (PostgreSQL preferred) and More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Trust In SODA
Customer SupportEngineer – Remote (CET ±3h) 💻🌟🛠 Are you a problem-solver who loves helping customers and tackling technical challenges? Join our remote-first team building a productivity platform for the AEC (Architecture, Engineering, Construction) industry. You’ll be the bridge between our customers and engineering, shaping how we deliver reliable, high-impact solutions. What you’ll do: Solve … customer problems and provide actionable guidance Debug issues across backend, frontend, and mobile, contributing fixes and improvements Improve observability, runbooks, and support tools to make life easier for customers and teammates Capture feedback, influence the roadmap, and reduce repeat tickets with documentation and code snippets (SQL, Python, React, shell) What we’re looking for: SQL skills (PostgreSQL preferred) and More ❯
L3 Network Support Specialist (DV CLEARED) Rate: £500 per day inside IR35 Location: Central London Job Type: Contractor Mandatory: Must hold active DV Clearance We are seeking a Senior Cisco Network Engineer/Subject Matter Expert to join our team in London. This role is crucial for supporting customer deployable classified systems and contributing to our mission of … making the world more sustainable through innovation. As a Network SupportEngineer, you will play a key role in incident management and resolution on secure classified systems. Day-to-day of the role: Provide Level 3 network engineering support for the LAN and WAN across all security domains. Primarily handle incident management on our clients’ live systems … focusing on incidents escalated from 1st and 2nd line resources. Install, configure, deploy, maintain, and diagnose all CISCO Network Devices and supporting cabling and infrastructure. Offer network support, advice, and recommendations for design changes. Liaise and work collaboratively with other third parties, resolver groups, and specified authorities to implement service and technical changes. Update design documentation to capture network More ❯
About the Role We’re looking for a versatile and proactive Technical Systems & SupportEngineer to join our team. This role bridges IT support, software development, and system administration. Ideal for someone who enjoys solving complex problems, working across different technologies, and improving business systems end-to-end. You’ll be responsible for handling helpdesk support tickets, configuring systems, performing business analysis, managing Progress databases, developing applications, and supporting our infrastructure manager in maintaining our Azure cloud environment. Key Responsibilities Helpdesk & Systems Support Provide timely response and resolution to internal helpdesk tickets. Flexible to work between 7am to 7pm to liaise with development team and support overseas clients. Troubleshoot hardware, software, and user … other related technologies. Build and maintain front-end components using React.js . Create and manage API connections between systems. Ensure secure and efficient data flow between platforms. Cloud & Infrastructure Support Assist the Infrastructure Manager in maintaining the Microsoft Azure environment. Monitor cloud services, backups, and security configurations. Support deployment, updates, and automation processes. Key Skills & Experience Proven experience More ❯
Field SupportEngineer | North London Up to £35,000 + Company Vehicle & Fuel Card | Tools/Materials Celestra Limited Celestra is a successful and dynamic Company delivering IT services nationally to the best brand names in the hospitality and retail industries. We build on the essential ingredients required to build strong, long-term partnerships. We become an extension … PIN devices, tablets, digital signage, media screens, kitchen systems, Wi-Fi, and structured cabling (Cat5/5e/6 & Fibre). Site Services: Carry out swap-outs, repairs, and support work, ensuring all processes, paperwork, and customer requirements are followed accurately. Communication: Liaise with clients to understand needs, explain technical issues, and follow escalation protocols when required. Cabling & Termination … Install and terminate network cabling on patch panels and modules as needed. Site Work: Conduct surveys, audits, and research to support installations and project delivery. Team Support: Assist colleagues both in the field and at HQ, maintaining high-quality standards. Compliance: Adhere to all health & safety policies and on-site procedures throughout each task. What Youll Bring IT More ❯
IT Support Desk Engineer Derby Permanent to £30,000 (DOE) IT Support Desk Engineer needed for a permanent role in Derby . Providing IT technical support to clients across the midlands. A chance to join an established IT Managed Services business with a proven track record spanning 20+ years. Start asap in Nov/Dec … 2025. Benefits include: Salary to £28k (DOE) + pension + healthcare + 28 days holiday (including BHs) + support to gain IT accreditations + more! Key skills, experience + tasks: Providing remote IT tech support for a range of customers to 1st/2nd line level. Ensuring all actions are logged and managed via the IT helpdesk + More ❯
My client are looking for a Technical SupportEngineer, as a brand-new addition to their growing Service & Automation Team. You will have proven experience as an engineer working with specialist machinery, alongside an ability to prepare technical documentation and be responsible for customer contact. This role could suit an experienced Commissioning Engineer, with a desire … your expertise triaging and diagnosing complex technical issues, without the requirement to directly manage a team of your own. This role will bring together the key aspects of Technical Support; you will be the first point of contact for their clients, triaging technical issues, and providing remote support, whilst also being our subject matter expert, developing technical documentation … and delivering training internally and externally, Key Responsibilities Technical Support Be the first point of contact for clients experiencing technical issues. Provide remote support to customers and field engineers for mechanical, electrical and control systems. Provide first line fault diagnostics using PLC remote connections. Diagnose faults and recommend corrective actions for special-purpose machinery. Handle diverse customer queries More ❯
Field IT SupportEngineer (SC) - London (Field-Based) Rate: £180-£220 per day Hours: 7.5 hrs/day within 07:00-19:00 (Mon-Fri) Contract: 6 Month (Inside IR35) Agency contract | Start: ASAP Join a Ring-Fenced Team of 15 engineers supporting multiple London customers (incl. government & banking). You'll cover sickness/holiday, resource-on … MoD sites means MOD nationality rules apply . Clean UK driving licence essential; you may occasionally drive a customer-supplied vehicle to satellite locations. The role Deskside/field support for Windows 10/11 laptops & desktops (HP/Dell/Lenovo). macOS (Mac & MacBook) setup and support. O365/Teams support; Apple/Android mobile device … Cisco : basic knowledge/troubleshooting on switches/ports. Must have Active SC (or re-clearable) and able to meet MOD nationality requirements ; DV advantageous. Proven deskside/field support experience; confident customer manner. Full UK driving licence; willingness to travel across London/satellite sites. Flexibility to work any shift within 07:00-19:00 . Nice to More ❯
Desktop Site Support Work Type - Contract Location - Bristol, UK Work Mode - Onsite About the Role: We are looking for a Desktop SupportEngineer to help end users with day-to-day IT issues and keep systems running smoothly. Responsibilities: Install, set up, and support desktops, laptops, and printers. Troubleshoot Windows and Microsoft 365 problems. Reset passwords … and manage user accounts. Fix basic network, WiFi, and connectivity issues. Support video calls, phones, and meeting room equipment. Log issues in the ticketing system and escalate when needed. Requirements: Some experience in IT support or similar role. Deep knowledge of Software & Hardware Hands-on SCCM working knowledge Windows O/S champion – installing, upgrading, imaging Strong software More ❯
Wilden, England, United Kingdom Hybrid / WFH Options
Conquest Wildman
phase and will become part of a team who truly care for their customers. Focus of the role: Conquest Wildman have an opportunity for experienced and motivated 2nd Line Support Engineer. This role will provide email, telephone, and onsite based technical support to our vast client base, resolving a wide range of technical customer issues and escalating support … + Bank Holidays Phone & Home Internet Contribution Hybrid working (Dependent on experience) Friendly atmosphere Lovely office location Ample training opportunities Job requirements Our ideal person will be an experienced SupportEngineer ideally from a Managed Service Provider background, but this isn’t essential. A passion for IT and providing outstanding customer service is essential. Delivering exceptional customer service … and demonstrating the ability and desire to go ‘above and beyond’ for our customers. Be that friendly figure for our customers we have become so known for. Providing technical support for software and hardware issues. Managing the timely resolution of open calls and call actions across all customers. Ability to research ideas and concepts in order to source suitable More ❯
1st Line SupportEngineer Bicester, Oxfordshire On-Site £24,000-£28,000 DOE Responsibilities: To provide the highest standard of technical support to our clients, in a timely and competent manner. To provide support to the Partners, by understanding and fulfilling the needs of the business competently and effectively click apply for full job details More ❯
1st Line SupportEngineer | MSP Environment | Near Coventry | £25,000–£27,000 + Progression + Training Looking to kick your IT career up a gear? Join a fast-growing Managed Service Provider near Coventry , where no two days are the same and your technical skills actually get noticed. You’ll be the first point of contact for customers … Expect a lively, team-focused environment, exposure to loads of different tech, and a genuine path to 2nd line and beyond. What you’ll be doing: Providing 1st line support to a wide range of clients across the UK Troubleshooting issues across Windows, Microsoft 365, networking, and hardware Escalating complex tickets to senior engineers Helping maintain excellent customer satisfaction … scores What we’re looking for: 6–18 months’ experience in an IT support role (ideally MSP or multi-customer) Solid understanding of Windows desktop environments and Microsoft 365 Confident communicator who enjoys solving problems and learning new tech Full UK driving licence (occasional client visits) Why join? Hands-on exposure to modern tech stacks Rapid progression in a More ❯
My client is a leading global provider performance software, using cutting edge technology. They are recruiting experienced and versatile System SupportEngineer to join their Support Desk team, it is a hybrid role with two main areas of responsibility: Providing both expert technical support to their customer base, focusing on system-level issues related to the … installation and operation of their software and also acting as the primary point of contact for internal IT support within the company, ensuring the smooth running of our local network, hardware, and virtualised environments. You will need to demonstrate strong troubleshooting skills across Windows OS, networking, firewalls, and virtualisation, with a proactive approach to problem-solving for both external More ❯
Colchester, Essex, South East, United Kingdom Hybrid / WFH Options
Reed Technology
IT Support Field Engineer (Windows 11 & Office 2024 Rollout) Colchester £180-£200 per day (Umbrella) Initial 3 Months Required across UK sites (all expenses paid) REED Technology are working with a client who are seeking an IT Support Field Engineer to join their Group IT team based in Colchester. You'll play a key role in … that involves regular travel to sites nationwide. When not travelling, you'll be working from the main office in Colchester, assisting with device builds, configurations, and testing. Key Responsibilities Support the rollout of Windows 11 and Office 2024 upgrades across multiple sites. Carry out on-site visits to complete upgrades, deliver user support, and ensure minimal disruption. Build … not on the road. Coordinate with internal teams to schedule branch visits and update project progress. Manage hardware logistics, including collection and return of legacy equipment. Provide general IT support, rebuilds, re-images, and BAU technical assistance. Maintain professional standards for cable management and workstation setups. Skills & Experience Strong technical knowledge of Windows 10/11 and iOS systems. More ❯
We are seeking a Electronic Trading SupportEngineer to provide business-critical production support for our electronic trading platforms , including Direct Market Access (DMA) and Algorithmic Trading ( Equities/Fixed Income and FX) . The role involves close partnership with traders, sales, technology teams, and vendors to ensure the reliability, performance, and stability of our Algo/… DMA electronic markets infrastructure across global venues. Key Responsibilities Provide front office aligned production support for DMA and algorithmic trading platforms. Troubleshoot and resolve issues related to FIX protocol connectivity, order routing, drop copy, and post-trade workflows . Monitor order flow for rejects and failures , proactively identifying and resolving issues. Support and monitor market data feeds to … maintain accuracy and performance. Collaborate with sales, traders, and execution desks to resolve production issues and trading queries. Support EMS/OMS platforms and ensure smooth integration with middle-office and back-office systems. Partner with middle office on allocations, booking, and reconciliations. Leverage observability and monitoring tools (Grafana, Splunk, OpenText/SiteScope/OBM) for proactive issue detection More ❯
We are seeking a Electronic Trading SupportEngineer to provide business-critical production support for our electronic trading platforms , including Direct Market Access (DMA) and Algorithmic Trading ( Equities/Fixed Income and FX) . The role involves close partnership with traders, sales, technology teams, and vendors to ensure the reliability, performance, and stability of our Algo/… DMA electronic markets infrastructure across global venues. Key Responsibilities Provide front office aligned production support for DMA and algorithmic trading platforms. Troubleshoot and resolve issues related to FIX protocol connectivity, order routing, drop copy, and post-trade workflows . Monitor order flow for rejects and failures , proactively identifying and resolving issues. Support and monitor market data feeds to … maintain accuracy and performance. Collaborate with sales, traders, and execution desks to resolve production issues and trading queries. Support EMS/OMS platforms and ensure smooth integration with middle-office and back-office systems. Partner with middle office on allocations, booking, and reconciliations. Leverage observability and monitoring tools (Grafana, Splunk, OpenText/SiteScope/OBM) for proactive issue detection More ❯
Brighton, East Sussex, England, United Kingdom Hybrid / WFH Options
Neoci Ltd
We design, develop and distribute our own products, including a Unified Communications App and AI-powered tools for call transcription, sentiment analysis and meeting summaries. We also build and support bespoke software applications for selected customers. Our team combines deep technical expertise with a passion for building scalable, cloud-deployed products that solve real-world communication challenges. The Role … We’re looking for a Support & QA Engineer to ensure our products are robust and our users are supported. You will play a pivotal role ensuring that our client-deliverables remain stable, reliable and of high quality. You will be the first point of contact for support issues, will assist with issue-resolution, and will also be … involved in QA testing of our software and integrations. (QA Testing will be taught on the job.) Within your role you will be bridging the gap between end-user support, development and quality. Key Responsibilities Support & Issue Resolution: Investigate and reproduce reported issues. Provide support for our SaaS, UC and AI applications. Manage issue tracking and communication More ❯
Robert Half have partnered on an exclusive basis with a growing SME in the Cyber Risk space to support their continued growth. I am seeking a proactive and customer-focused IT SupportEngineer to join my clients' dynamic IT team. The ideal candidate will provide technical support, troubleshoot hardware and software issues, and ensure the smooth … operation of our IT infrastructure. This role requires strong problem-solving skills, excellent communication abilities, and a passion for technology. Key Responsibilities Provide first and second-line technical support to end-users in-person, by email, and over Zoom. Diagnose and resolve hardware, software, and network issues on desktops, laptops, printers, and mobile devices. Install, configure, and maintain operating … onboarding and offboarding of employees, including device setup and account provisioning. Ensure compliance with company IT policies and security standards. Qualifications At least 3 years of experience in IT support or a similar role. Strong knowledge of Mac and Windows operating systems. Experience with Okta, Microsoft 365, Antivirus, and remote support tools. Excellent communication and interpersonal skills. Ability More ❯
Are you a confident and customer-focused IT SupportEngineer ready to take the next step in your career? We’re looking for a talented and proactive Level 2 IT Engineer who’s eager to grow into Level 3 responsibilities , with full training, mentorship, and professional certifications provided. You’ll join a highly focused, friendly, and close … constantly exploring new technologies. You’ll be supporting a combination of Blue-Chip Exclusive Companies in London and high-profile Health Care Providers across England , delivering high-quality IT support and solutions. This is a hands-on, varied role involving a mix of helpdesk support , remote troubleshooting , and on-site client visits . Typical responsibilities include: Managing helpdesk … About You We’re looking for someone who is: Technically strong at Level 2 and ready to progress to Level 3. Has at least 2 years’ experience in IT support (MSP experience a bonus). Excellent on the phone — professional, friendly, and solution-focused. A problem solver with a can-do attitude and a genuine enthusiasm to learn. A More ❯
IT SupportEngineer - SC cleared 📍 Location: Oxfordshire 📅 Contract: Up to 6 months (starting ASAP) 💷 Rate: £25.15 per hour (Inside IR35, via Umbrella) 🔒 Requirement: Active SC Clearance - due to the urgency and contract duration, we can only consider candidates with an active Security Clearance. About the Role We’re looking for an experienced IT Support person to join … ideal for someone who enjoys hands-on technical work, thrives in process-driven environments, and takes pride in delivering smooth, well-organised IT transitions for end users. Key Responsibilities Support the setup and day-to-day operation of Windows upgrade Deploy, collect, and track devices in line with the migration schedule. Log and update all activity within the workflow … in accordance with security and project procedures. Ensure all hardware is securely stored at the end of each working day. What We’re Looking For Proven background in IT support, hardware refresh, or deployment projects . Exceptional attention to detail and adherence to process. Strong communication and teamwork skills. Must hold (or be eligible to obtain) Security Clearance (SC More ❯
Technical Helpdesk Engineer - Heating & Plumbing Sector Location: UK & Ireland Support We're recruiting on behalf of a leading heating and hot water solutions provider, looking for an experienced Technical Helpdesk Engineer to join their support team. This role is ideal for someone with a background in heating, plumbing , or boiler systems who thrives in a problem … solving and customer-facing environment. Key Responsibilities: Provide remote technical support via phone and email to customers, installers, and field engineers. Troubleshoot issues with domestic boilers and hot water products - pre- and post-sales. Process warranty claims and engineer dispatches using internal systems. Manage product registrations, customer documentation, and maintain data accuracy in line with sustainability policies. Resolve … technical complaints and warranty-related enquiries. Support promotional activities and ensure accurate CRM/system data. Participate in Saturday support rota and attend occasional training or events. What We're Looking For: Strong technical knowledge in boilers or heating systems - ideally 5+ years' experience. Background in technical support or field service within the plumbing/heating sector More ❯
Hillingdon, England, United Kingdom Hybrid / WFH Options
P. Moe Talent Collective
As an Application SupportEngineer, you will act as the primary escalation point for complex technical issues that first-line support cannot resolve. This role bridges business and technology, maintaining live applications, ensuring integrations run smoothly, and driving ongoing improvements across all platforms. Our client's digital platforms help social care and health providers deliver compassionate, compliant … job: Investigate, diagnose, and resolve incidents promptly within agreed timeframes, maintaining clear and friendly communication with all stakeholders. Troubleshoot and analyse complex technical problems, collaborating closely with Level 3 Support and Engineering to find lasting solutions. Manage escalation processes efficiently, ensuring timely cooperation with technical teams and keeping everyone informed. Monitor live systems through alerts and dashboards to identify … and resolve issues before they impact users. Support integrations across platforms such as Salesforce, Pendo, Vonage, GoCardless, and Stripe, ensuring smooth data flow and service reliability. Keep support documentation and playbooks updated, documenting recurring issues to streamline future resolutions. Assist in release readiness, share knowledge, and help teams prepare for new features. Create and update data reports and More ❯