Hull, North Humberside, North East, United Kingdom
RP SEARCH LTD
This is a great opportunity to join a growing IT support business, involved right at the heart providing customer support at 1st line with the flexibility to take ownership of any situation with a real chance of progression with the business. The right candidate will possess :- Excellent communication skills Self-motivated and enthusiastic Previous experience in an IT … support capacity Problem solving and attention to detail Experience Providing remote support to end users Troubleshooting with respect to Windows, Mac and Microsoft Office applications along with peripherals Supporting and configuring server solutions including Windows, Exchange and virtualisation e.g. VM Ware Active Directory, DNS, DHCP and Group Policy Back up solutions and principles Preventative maintenance on PCs, networks More ❯
Technical Support Coordinator This is a fantastic opportunity to join a very well established, growing Company who are an excellent Company to work for. They are excellent at providing training and helping their employees to enhance their skillset. Based in Leatherhead £26,000 £28,000 salary (DOE) Monday Friday, 8:30am 5:30pm Benefits: 23 days holiday + bank … Respond to initial customer enquiries and prepare accurate, timely quotations. Follow up on quotations and address customer queries. Enter service orders into Sage upon receipt of purchase orders. Process Engineer service reports through to final invoicing. Resolve invoice or payment disputes in collaboration with credit control. Review and file Engineers site reports in SharePoint job folders. Liaise with purchasing More ❯
Technical Support Coordinator This is a fantastic opportunity to join a very well established, growing Company who are an excellent Company to work for. They are excellent at providing training and helping their employees to enhance their skillset. Based in Leatherhead £26,000 – £28,000 salary (DOE) Monday – Friday, 8:30am – 5:30pm Benefits: 23 days holiday + bank … Respond to initial customer enquiries and prepare accurate, timely quotations. Follow up on quotations and address customer queries. Enter service orders into Sage upon receipt of purchase orders. Process Engineer service reports through to final invoicing. Resolve invoice or payment disputes in collaboration with credit control. Review and file Engineers’ site reports in SharePoint job folders. Liaise with purchasing More ❯
Employment Type: Permanent
Salary: £26000 - £28000/annum 23 days holiday, pension
Gloucester, Gloucestershire, South West, United Kingdom
Intake Talent
Job Title: IT Support & Service Coordinator Location: Gloucestershire - Office-based Salary: £26,000 £28,000 (depending on experience) Are you a confident, technically capable, and customer-focused individual looking to take the next step in your IT career? Our client is seeking an IT Support & Service Coordinator to play a key role in delivering excellent service to their … customers. This is an onsite role, combining hands-on first-line technical support with service desk coordination. Youll be the first point of contact for users, ensuring issues are resolved quickly and efficiently, while also keeping workloads organised so engineers can deliver outstanding service. Key Responsibilities: Act as the first point of contact for support requests via phone … issues (Microsoft 365, password resets, connectivity) Triage and escalate more complex issues to engineers with clear documentation Monitor and manage the ticket queue, ensuring timely updates and resolutions Organise engineer workloads to maintain SLAs and minimise bottlenecks Build client confidence through professional and reassuring communication Collaborate with accounts and sales teams to support smooth service delivery Identify recurring More ❯
Our client, a trusted partner of the UK's Ministry of Defence, is seeking an experienced Software Product Support Engineer. The successful candidate will join a dedicated team with a passion for software and its effective deployment in battlespace Command and Control (C2) weapon systems. We work with cutting-edge technology at the forefront of European missile system design … ensuring the delivery of safe, secure, and reliable products to our customers. Key Responsibilities: We are seeking a skilled software engineer to support the in-service missile-system middleware solutions. The successful candidate will work as part of a small team to investigate and resolve issues as they arise. A significant aspect of this role involves debugging and … software, our client requires an individual with an inquisitive nature who can effectively investigate issues and discuss solutions with their customers. The products necessitate Linux Operating System (OS) configuration, support, and security solution maintenance. Therefore, experience with Linux is essential for this position. This role offers the opportunity to work across multiple applications on both land and maritime projects More ❯
Employment Type: Contract
Rate: Up to £68 per hour ; (PAYE and Umbrella pay option available)
Our client, a trusted partner of the UK's Ministry of Defence, is seeking an experienced Software Product Support Engineer. The successful candidate will join a dedicated team with a passion for software and its effective deployment in battlespace Command and Control (C2) weapon systems. We work with cutting-edge technology at the forefront of European missile system design … ensuring the delivery of safe, secure, and reliable products to our customers. Key Responsibilities: We are seeking a skilled software engineer to support the in-service missile-system middleware solutions. The successful candidate will work as part of a small team to investigate and resolve issues as they arise. A significant aspect of this role involves debugging and … software, our client requires an individual with an inquisitive nature who can effectively investigate issues and discuss solutions with their customers. The products necessitate Linux Operating System (OS) configuration, support, and security solution maintenance. Therefore, experience with Linux is essential for this position. This role offers the opportunity to work across multiple applications on both land and maritime projects More ❯
Our client, a trusted partner of the UK's Ministry of Defence, is seeking an experienced Software Product Support Engineer. The successful candidate will join a dedicated team with a passion for software and its effective deployment in battlespace Command and Control (C2) weapon systems. We work with cutting-edge technology at the forefront of European missile system design … ensuring the delivery of safe, secure, and reliable products to our customers. Key Responsibilities: We are seeking a skilled software engineer to support the in-service missile-system middleware solutions. The successful candidate will work as part of a small team to investigate and resolve issues as they arise. A significant aspect of this role involves debugging and … software, our client requires an individual with an inquisitive nature who can effectively investigate issues and discuss solutions with their customers. The products necessitate Linux Operating System (OS) configuration, support, and security solution maintenance. Therefore, experience with Linux is essential for this position. This role offers the opportunity to work across multiple applications on both land and maritime projects More ❯
Our client, a trusted partner of the UK's Ministry of Defence, is seeking an experienced Software Product Support Engineer. The successful candidate will join a dedicated team with a passion for software and its effective deployment in battlespace Command and Control (C2) weapon systems. We work with cutting-edge technology at the forefront of European missile system design … ensuring the delivery of safe, secure, and reliable products to our customers. Key Responsibilities: We are seeking a skilled software engineer to support the in-service missile-system middleware solutions. The successful candidate will work as part of a small team to investigate and resolve issues as they arise. A significant aspect of this role involves debugging and … software, our client requires an individual with an inquisitive nature who can effectively investigate issues and discuss solutions with their customers. The products necessitate Linux Operating System (OS) configuration, support, and security solution maintenance. Therefore, experience with Linux is essential for this position. This role offers the opportunity to work across multiple applications on both land and maritime projects More ❯
Are you experienced in providing IT Technical Support? My client is looking to hire an ambitious IT expert for their in house IT Support position. Your job will be to provide technical support to maintain the organisation's computer systems, both hardware and software and other peripheral equipment to ensure optimal performance so that end users can … and write management reports using SQL, VBscript, PLSQL or other such products About You: Excellent customer service skills Strong troubleshooting and critical thinking skills Previous working experience in IT support for 2 year(s) Working knowledge of Windows 10, Mac OS, Microsoft Office Working knowledge of Veeam. VM Ware and Horizon preferred. PLSQL, SQL, VBscript preferred You will be More ❯
Leigh, ENG, GB, Greater Manchester, United Kingdom
Kingdom People
Are you experienced in providing IT Technical Support? My client is looking to hire an ambitious IT expert for their in house IT Support position. Your job will be to provide technical support to maintain the organisation's computer systems, both hardware and software and other peripheral equipment to ensure optimal performance so that end users can … and write management reports using SQL, VBscript, PLSQL or other such products About You: Excellent customer service skills Strong troubleshooting and critical thinking skills Previous working experience in IT support for 2 year(s) Working knowledge of Windows 10, Mac OS, Microsoft Office Working knowledge of Veeam. VM Ware and Horizon preferred. PLSQL, SQL, VBscript preferred You will be More ❯
Fareham, Hampshire, South East, United Kingdom Hybrid / WFH Options
Sterling Bridge Limited
Role: 2nd Line Engineer Location: Whiteley (3 Days WFH) Salary: £32,000 - £36,000 + Share Scheme AI Business | Modern Tech Stack | Young Culture | Flexible Hybrid Working Were partnered with a cutting-edge AI business in Whiteley thats shaking up the tech scene with innovative solutions and a bold growth plan. With a young, ambitious culture and a clear … vision for the future, theyre now looking for a 2nd Line Engineer to join their fast-moving team. This isnt your typical IT support role youll be working in a business thats built on innovation , with the chance to influence how IT supports next-gen AI solutions. Youll handle escalations, work directly with developers and product teams, and More ❯
Technical Engineer (1st/2nd Line) £26,000-£30,000 Stonehouse 37.5 hour week - 26 days holiday + Bank MSP experience ideal The Role Are you an IT and telecoms professional with a passion for solving technical issues and delivering exceptional service? Were looking for a versatile and proactive Technical Engineers (1st/2nd Line) to join our growing More ❯
Stoke-on-Trent, Staffordshire, England, United Kingdom Hybrid / WFH Options
True Track Software
About the Role We are looking for a motivated Support Desk Operative to join our growing team. This role is focused on providing excellent technical and customer support for our Pyramid Dealer Management System (DMS). Pyramid DMS is a comprehensive cloud hosted business management solution covering: - Unit Sales CRM Accounts & Administration Stock Control Workshop Management Workshop Tech … this an exciting opportunity to develop broad technical and sector knowledge. You don’t need prior experience with Pyramid — full training will be provided. What matters is your IT support background, your ability to pick up new systems quickly, and your enthusiasm for helping end-users solve problems. The role is primarily hybrid (3 days in the office … days from home), but we are also happy to consider candidates who prefer to be fully office-based. There may be opportunities for occasional on-site support and training visits — a full UK driving licence would be beneficial if you’d like to take part in these, but it is not essential. Key Responsibilities Provide 1st line supportMore ❯
IT Helpdesk Engineer Waterlooville Permanent, Full Time £26,208 Position Overview I am looking for a proactive and skilled Triage Engineer/IT Helpdesk to join a busy helpdesk team based in Waterlooville. In this role, you will act as the initial point of contact for all customer queries. Your responsibilities will include responding to incoming tickets via … first-line fixes where possible, escalating issues appropriately, and tracking daily tasks to ensure they are completed within agreed service levels. Key Duties Serve as the first line of support for all incoming incidents and service requests. Carry out initial investigation and troubleshooting of software issues and system errors. Assess and prioritise incidents based on severity and business impact. … a stronger internal knowledge base. Monitor performance logs and system alerts to identify and flag potential issues before they escalate. Escalate critical incidents promptly to management and relevant stakeholders. Support post-incident reviews by helping to identify root causes and suggest preventative actions. Skills & Experience Required Strong customer focus and commitment to delivering a high-quality service. Confident, self More ❯
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Reed Technology
You must be fully eligible to work in the UK to apply for this role We are seeking a passionate IT Support Technician to join a dynamic IT Support team. This role involves supporting a diverse range of IT systems and customers, both large and small. This is an exciting opportunity to be involved in various IT projects … and contribute to the management, upkeep, and enhancement of our internal systems. As an IT Support Technician, you will provide IT support to a wide range of customers and work on a whole range of exciting IT projects. You will assist in managing and enhancing internal company systems and produce quotations for IT projects. Continuously enhancing your knowledge More ❯
Gerrards Cross, Buckinghamshire, England, United Kingdom
Ikhoi Recruitment
A great client based in Gerrads Cross is looking for 2nd line Technical Support Analyst to come and join the team at their offices based 5 days a week. The ideal candidate works for Healthcare. You must be able to drive to Gerrads Cross and you should live no more than 45mins away from their offices. The role is … technical so an IT qualification/degree is required Knowledge and experience with the following - Application Support/Windows/Databases/Remote Access Tools A hands-on and enthusiastic person who is quick to learn You'll have at least 2 years 2nd line support experience Experience working with service desk ticketing tools (Jira) Apache or similar … working on interesting and challenging problems in the healthcare sector and contribute to solving real-world problems. Roles & Responsibilities They are looking to build a team of experienced, collaborative, support engineers who will work together to provide enterprise-level assistance. We have many customers who require close support to ensure they have an excellent experience with our products. More ❯
Bradley, Siemens, Omron, and the others wouldn't frighten you too much. You like solving industrial automation issues- maybe you've already done that in-house as the Automation Engineer for your present company- and you want to do more of it. Salary, of around £44000 plus paid overtime, extra pay for out of hours working, profit share combine More ❯
Worsley, City and Borough of Salford, Greater Manchester, United Kingdom
Hartland Recruitment & Advertising Limited
Bradley, Siemens, Omron, and the others wouldn't frighten you too much. You like solving industrial automation issues- maybe you've already done that in-house as the Automation Engineer for your present company- and you want to do more of it. Salary, of around £44000 plus paid overtime, extra pay for out of hours working, profit share combine More ❯
Bathpool, Somerset, United Kingdom Hybrid / WFH Options
HR GO Recruitment
Technical Support Analyst (Tier 1 & Tier 2) Department/Location: Service Desk/Taunton and Hybrid working ( depending on Level) Reports to: Helpdesk and Service Delivery Manager Hours of Work: 37.5 hours; Two shifts: 8:30am-5:00pm/10:00am-6:30pm Salary Range: 24,000 - 35,000 Depending on Level Summary of Position: As a Technical Support Analyst, you will work closely with both Tier 1 and Tier 2 Technical Support Analysts to provide IT support for our managed service clients across the UK. This role emphasises a commitment to exceptional customer care and efficient problem-solving. Depending on your experience level, you will handle various responsibilities, including direct remote assistance and on-site … workstations, servers, printers, networks, and vendor-specific hardware/software. Documentation: Create and maintain knowledge documents and draft processes (minimum one per month for Tier 1). Client Support: Provide professional, first-level support to end users, assist with login issues, email setup, and basic application functionality. Security Checks: Conduct daily security checks on client systems, monitor Microsoft More ❯
Taunton, Somerset, Bathpool, United Kingdom Hybrid / WFH Options
HR GO Recruitment
Technical Support Analyst (Tier 1 & Tier 2) Department/Location: Service Desk/Taunton and Hybrid working ( depending on Level) Reports to: Helpdesk and Service Delivery Manager Hours of Work: 37.5 hours; Two shifts: 8:30am-5:00pm/10:00am-6:30pm Salary Range: £24,000 - £35,000 Depending on Level Summary of Position: As a Technical Support Analyst, you will work closely with both Tier 1 and Tier 2 Technical Support Analysts to provide IT support for our managed service clients across the UK. This role emphasises a commitment to exceptional customer care and efficient problem-solving. Depending on your experience level, you will handle various responsibilities, including direct remote assistance and on-site … workstations, servers, printers, networks, and vendor-specific hardware/software. Documentation: Create and maintain knowledge documents and draft processes (minimum one per month for Tier 1). Client Support: Provide professional, first-level support to end users, assist with login issues, email setup, and basic application functionality. Security Checks: Conduct daily security checks on client systems, monitor Microsoft More ❯
Employment Type: Permanent
Salary: £28000 - £35000/annum 25 days hol plus 8 Bhol
We are seeking a highly skilled Technical SupportEngineer who is fluent in German to join our clients dynamic team. The ideal candidate will have had experience inproviding technical support to end users of a advanced, precision electromechanical products. Key Responsibilities: Providing real-time technical support to customers Delivering training sessions onsite and virtually Create, update and maintain technical … systems Able to read industrial and engineering drawings or schematics Ability to travel internationally as required Excellent analytical and communication skills By joining this business as their new Technical SupportEngineer you will be rewarded with: Company pension 25 days holiday plus 8 days for Bank Holiday Optional Private Health Insurance This role demands a friendly self motivated individual with a … strong technical aptitude, able to provide excellent customer service. If this role of Technical SupportEngineer is of interest simply click apply or if you have any further questions, please contact David Thompson at Orion Electrotech Reading. Due to the volume of applications we receive, unfortunately we are not able to respond to every application personally, therefore, if you have not More ❯
High Wycombe, Buckinghamshire, South East, United Kingdom
Platform Recruitment Limited
About the role We are partnering with a well-established and growing company in Buckinghamshire. They are looking for a talented IT Support & Software Engineer to join their team. This is a hands-on role where you will work across IT support, software development, and system integration projects. Responsibilities General IT Support: - Set up Windows PCs …/laptops and install software for employees. - Provide training on company-wide software systems. - Liaise with external IT support for troubleshooting. - Maintain and upgrade company servers. - Set up NUCs and install software for customers. Internal Software (EMS): - Ongoing development and improvements. - Build and develop reports for departments. - Perform mass changes to system data as requested. - Manage interactions between EMS … with optional family cover. - Life assurance: 3x annual salary after one years service. - Holiday leave: 25 days plus bank holidays, increasing with service. - Sick leave & other statutory leave: - Wellbeing support: - Mobile devices & office refreshments: - Referral scheme: - Eye care vouchers & training: If you feel like you have the above experiance to this position please apply with a copy of your More ❯
About the role We are partnering with a well-established and growing company in Buckinhamshire. They are looking for a talented IT Support & Software Engineer to join their team. This is a hands-on role where you will work across IT support, software development, and system integration projects. Responsibilities General IT Support: - Set up Windows PCs …/laptops and install software for employees. - Provide training on company-wide software systems. - Liaise with external IT support for troubleshooting. - Maintain and upgrade company servers. - Set up NUCs and install software for customers. Internal Software (EMS): - Ongoing development and improvements. - Build and develop reports for departments. - Perform mass changes to system data as requested. - Manage interactions between EMS … optional family cover. - Life assurance: 3x annual salary after one year s service. - Holiday leave: 25 days plus bank holidays, increasing with service. - Sick leave & other statutory leave: - Wellbeing support: - Mobile devices & office refreshments: - Referral scheme: - Eye care vouchers & training: If you feel like you have the above experiance to this position please apply with a copy of your More ❯
participate in technical discussions with multi–functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed … often, in high pressure situations). Your Impact Provide dedicated Technical Support for Prisma Cloud, ensuring service excellence in line with the statement of work and industry best practices Respond to user-reported issues within defined SLAs, ensuring high customer satisfaction Triage and resolve technical issues via ticketing systems, phone, and remote sessions Troubleshoot complex problems at both the … teams Identify root causes (code, configuration, or environment), and work with engineering and product teams to deliver permanent solutions Share insights from customer interactions to improve our product and support experience Document troubleshooting steps and resolutions clearly for both internal and customer use Lead root cause analysis and coordinate corrective actions to prevent recurrence Qualifications Your Experience Mandatory Requirements More ❯
participate in technical discussions with multi–functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed … often, in high pressure situations). Your Impact Provide dedicated Technical Support for Prisma Cloud, ensuring service excellence in line with the statement of work and industry best practices Respond to user-reported issues within defined SLAs, ensuring high customer satisfaction Triage and resolve technical issues via ticketing systems, phone, and remote sessions Troubleshoot complex problems at both the … teams Identify root causes (code, configuration, or environment), and work with engineering and product teams to deliver permanent solutions Share insights from customer interactions to improve our product and support experience Document troubleshooting steps and resolutions clearly for both internal and customer use Lead root cause analysis and coordinate corrective actions to prevent recurrence Qualifications Your Experience Mandatory Requirements More ❯