401 to 425 of 452 Support Engineer Jobs in England

participate in technical discussions with multi–functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed … often, in high pressure situations). Your Impact Provide dedicated Technical Support for Prisma Cloud, ensuring service excellence in line with the statement of work and industry best practices Respond to user-reported issues within defined SLAs, ensuring high customer satisfaction Triage and resolve technical issues via ticketing systems, phone, and remote sessions Troubleshoot complex problems at both the … teams Identify root causes (code, configuration, or environment), and work with engineering and product teams to deliver permanent solutions Share insights from customer interactions to improve our product and support experience Document troubleshooting steps and resolutions clearly for both internal and customer use Lead root cause analysis and coordinate corrective actions to prevent recurrence Qualifications Your Experience Mandatory Requirements More ❯

in a work-hard, play-hard environment and seek the guidance, training, and experience necessary to build a lucrative career, then welcome to THRIVE! Position Overview Field-based Technical Support Engineers work within our Site Services team, responsible for all 2nd-3rd level on-site customer support. This customer-facing role requires excellent communication skills alongside technical expertise. Support … incident resolution Resolve incidents related to mail applications, Office 365, client/server connectivity, VIP workstation issues, remote access, and networked printers Qualifications 3+ years of on-site IT support experience in high-pressure environments, such as Trading Floors Excellent communication and customer service skills Ability to work independently and make strong technical and business judgments in mission-critical … environments Strong diagnostic and troubleshooting skills Ownership mentality and drive to provide superior support Proficiency with O365, Active Directory, and Exchange Experience creating user accounts, distribution lists, and contacts in Exchange Knowledge of VMWare and desktop imaging tools like MDT or SCCM Understanding of market data platforms (Bloomberg, Reuters, FactSet) and Excel plug-ins Basic networking knowledge of routers More ❯

Company description: ClearCourse Job description: Are you a tech-savvy problem-solver with a passion for customer support? Were seeking a proactive Software Support Analyst to join our fast-paced Customer Support Team and help our clients succeed and grow using our products. This is a fantastic opportunity for someone looking to get hands on experience, working … learn about our extensive client list, understanding how we can assist and offer them more commercial and effcienciy opportunities too. Key Responsibilities Deliver outstanding phone, email, and ticket-based support to clients. Install, configure, and maintain SQL and software applications. Diagnose and troubleshoot software issues, ensuring swift resolutions. Provide remote training to enhance clients understanding of our solutions. Maintain … and security fixes. Collaborate with IT teams to optimize software performance and integration. Educate clients on software best practices and updates. What Were Looking For A positive, resilient Software Support Analyst with strong communication skills. Proven ability to learn and work with technical systems. Experience with CRM systems is an advantage. Team management experience Why Join Us? Life Assurance More ❯

Job Title: Service Delivery Engineer Duration: 30 Days Location: Southampton, UK Job Description We are hiring a Service Delivery Engineer for a short-term engagement with one of our leading clients in the energy technology and industrial services sector. This role involves supporting chemical treatment systems in a dynamic process environment, ensuring reliable operations, safety compliance, and technical … performance. The successful candidate will have experience in field operations, chemical handling, and process optimisation, ideally within oil & gas, petrochemical, or heavy industrial settings. Responsibilities Support the deployment, monitoring, and performance evaluation of chemical injection and treatment systems. Perform routine sampling and analysis of process fluids (e.g., water, oil) to assess treatment effectiveness. Monitor chemical consumption, adjust injection rates … to-work and operational protocols. Requirements Technical qualification (Diploma, Degree, or equivalent experience) in Chemical, Mechanical, or Process Engineering. Hands-on experience with chemical injection systems, sampling, and process support operations. Familiarity with field-based work in industrial settings such as refineries, terminals, or treatment plants. Strong awareness of HSE standards, and experience working within safety-critical environments. Basic More ❯

requests coming into the Service Desk owning from inception to completion. Create and administer user and email accounts for the companies Active Directory and Office365 systems. Installation, configuration and support of Microsoft Operating systems, Microsoft Office applications and business software An involvement in project work such as upgrades and rollouts Adopt security best practice - Antivirus, Backup/Restore Hardware … build and repair including peripherals Maintain and administer mobile phones and their operating systems Support of video conferencing equipment Develop and expand Service Desk knowledge base Provide holiday cover for other members of staff including some in other parts of the UK - staying away will be necessary Project a positive image of IT and maintain/develop good working More ❯

Company description: ClearCourse Job description: Are you a tech-savvy problem-solver with a passion for customer support? We’re seeking a proactive Software Support Analyst to join our fast-paced Customer Support Team and help our clients succeed and grow using our products. This is a fantastic opportunity for someone looking to get hands on experience … learn about our extensive client list, understanding how we can assist and offer them more commercial and effcienciy opportunities too. Key Responsibilities Deliver outstanding phone, email, and ticket-based support to clients. Install, configure, and maintain SQL and software applications. Diagnose and troubleshoot software issues, ensuring swift resolutions. Provide remote training to enhance clients’ understanding of our solutions. Maintain … security fixes. Collaborate with IT teams to optimize software performance and integration. Educate clients on software best practices and updates. What We’re Looking For A positive, resilient Software Support Analyst with strong communication skills. Proven ability to learn and work with technical systems. Experience with CRM systems is an advantage. Team management experience Why Join Us? Life Assurance More ❯

As this is a client-facing role, strong commercial awareness, excellent communication skills, and a passion for technology are essential. Key responsibilities: The successful candidate will provide 2nd Line support both remotely and on-site when required. They will manage incidents, configure PCs, servers, and firewalls, perform daily system checks, and deliver both proactive and reactive technical support … knowledge of Windows Server, including Active Directory, Group Policies, DNS, and DHCP, is required, along with experience in Microsoft Exchange, Exchange Online, and Office 365 environments. Proficiency in desktop support across Windows, Mac, and RDS Farms, and familiarity with networking protocols such as TCP/IP are expected. Experience in a service environment, particularly with SMEs, is valuable, and … experience differ but you believe you can bring value to the role, we would still like to hear from you. Benefits: We offer a competitive benefits package designed to support the wellbeing of our staff. This includes a company pension scheme, private healthcare, life assurance, income protection, annual leave starting at 25 days (plus bank holidays), and opportunities for More ❯

An outstanding opportunity to join a small but growing Bank as their Senior IT Support Engineer. This is a hands-on role where you'll be the go-to person for IT support, with clear scope to progress into cyber and security down the line. What you'll do Provide 2nd/3rd Line Support with 5+ More ❯

Join an award-winning team based in the North West. You will receive personalised training to become an expert on our SaaS product, learning how to resolve support issues from various angles. Past Enterprise support engineers are now leading teams or have moved into 3rd-line support. As we grow, the opportunity for career growth will increase. You … Miami, Melbourne, and South Africa, and we're not done yet- we're still growing quickly and consistently. The role You will be an essential member of the Enterprise Support team, engaging closely with clients to handle triage, resolve, and escalate tickets effectively. You will primarily operate with our in-house software and PostgreSQL, writing, selecting, updating, and reporting … party software integrations, such as HubSpot, Salesforce, and Zapier, and have the opportunity to set up complex APIs, inbound data, and call flows. As an omnichannel software, you will support a range of communication channels, including voice, email, live chat, SMS, WhatsApp, Facebook, and Instagram, in addition to our in-house AI and WFO/QA applications. You will More ❯

you enjoy solving tech challenges, working with the latest technologies, and making a real impact, this could be the role for you! What You'll Be Doing: Providing technical support by diagnosing and resolving IT issues for employees across the business. Logging and managing support tickets, ensuring timely resolution in line with IT procedures. Using Microsoft Intune to More ❯

D365 Development and Support Lead £78,000 + Permanent Benefits Flexible working - 2X a week on-site (London) An established financial services organisation is looking to recruit a D365 Development and Support Lead, to deliver and maintain CRM applications following development best practices and provide user support to these same applications. You will work closely with suppliers … CD Version control and branching methodologies using GIT Application integration using SOAP web services and REST APIs OWASP Top 10 security framework Agile and SCRUM Experience in 3rd line support across CRM applications More ❯

Job Title: Service Delivery Engineer Duration: 30 Days Location: Southampton, UK Job Description We are hiring a Service Delivery Engineer for a short-term engagement with one of our leading clients in the energy technology and industrial services sector. This role involves supporting chemical treatment systems in a dynamic process environment, ensuring reliable operations, safety compliance, and tech More ❯

tech expert in a thriving Managed Services Provider? Our client—a fast-growing, agile MSP based in Bracknell —is on the hunt for a hands-on, proactive 3rd Line Engineer to lead from the front and elevate the team. You will: Take ownership of complex escalations , diving deep into Windows, networking, cloud, and infrastructure troubleshooting. Lead and mentor junior … and more. Scope and assist in project rollouts—from onboarding new clients to upgrading legacy systems. What We’re Looking For: Proven experience in a 2nd/3rd Line Support role within an MSP or similar environment. Proven experience leading and mentoring other engineers. Excellent working knowledge of Microsoft stack, virtualization, backups, and security. Strong customer-facing communication skills More ❯

directing phone calls Organising and scheduling appointments Assist in the preparation of regular scheduled reports Follow office policies and procedures Maintain records held in companies’ electronic systems Provide general support to visitors Act as the point of contact for internal and external clients Any other reasonable duties required by company management Training Training is one day per week. Training … working Qualifications Maths & English GCSE, grade 4 or above (Essential) About the Employer CANNY CLEVER IT SERVICE CENTRES LIMITED Canny Clever is a disruptor in the IT Retail and Support sector, with a primary offer of support services to business clients with a head count of between 1 and 1000. Born out of a frustration at the lack … of inspired and ethical support options in the business and tech retail sectors. Canny Clever also provide services to our retail clients, those consumers who need help with phones, tablets, laptops, computers. This is in addition to the supply of new, quality refurbished computers, laptops and gaming systems, accessories, a full diagnostics together with a repair offering. More ❯

directing phone calls Organising and scheduling appointments Assist in the preparation of regular scheduled reports Follow office policies and procedures Maintain records held in companies’ electronic systems Provide general support to visitors Act as the point of contact for internal and external clients Any other reasonable duties required by company management Training Training is one day per week. Training … working Qualifications Maths & English GCSE, grade 4 or above (Essential) About the Employer CANNY CLEVER IT SERVICE CENTRES LIMITED Canny Clever is a disruptor in the IT Retail and Support sector, with a primary offer of support services to business clients with a head count of between 1 and 1000. Born out of a frustration at the lack … of inspired and ethical support options in the business and tech retail sectors. Canny Clever also provide services to our retail clients, those consumers who need help with phones, tablets, laptops, computers. This is in addition to the supply of new, quality refurbished computers, laptops and gaming systems, accessories, a full diagnostics together with a repair offering. More ❯

If you are interested in working for a specialised, highly regarded technical support partner, with a small but growing team of systems implementation engineers providing the very best of breed cyber security, systems and networking services, read on! This majority remote role would entail working with technical staff in various UK based clients, and providing technical assessments and ongoing … support of the company’s solutions delivered by their field-based infrastructure engineers. You will already have a demonstrable knowledge of Network and Server Configs, Firewalls (ideally Fortinet), M365, Intune, Entra, Azure, DNS, DHCP, IP subnetting etc. You will gain access to unlimited training and CPD, become an expert in Fortinet and other technologies. As well as opportunities to More ❯

Job summary We are looking to fill the post of a Junior Technical Support Engineer. The Medical Device Service supports users of medical equipment across all our hospital sites within the Northern Care Alliance NHS Trust. You will be working in a multi-professional Medical Device Service (MDS), with teams delivering technical engineering, design, innovation and research, governance, library … job You will have a key role in supporting the department's responsibility for the maintenance, repair and sub-contractor management of Medical equipment.. This will include first line support to users of Medical equipment to optimise systems up time to gain maximum use of Medical equipment. You will provide technical knowledge and support for the implementation and More ❯

have the enthusiasm, attitude, and energy for offering a first-class service? And have you worked within an MSP environment? We have an exciting opportunity for a 2nd Line Support Technician to join our Redhill based Client who are an industry-leading Managed Service Provider. Our client is experiencing substantial growth and is looking to expand their team. Managing … over 400+ business IT systems, providing top-notch technologies and exceptional technical support to their customers. In this role, you will work with a diverse range of technologies and customer landscapes, delivering services directly to clients. You will join a team of savvy technicians who excel in customer service, and you'll have the chance to contribute to their … continued success and growth. If you're ready to advance your career with a forward-thinking company, we want to hear from you. Job Title: 2nd Line Support Technician Salary : £35,000 - £45,000 Location : Redhill (own transport essential due to location) Benefits : - 22 days annual leave, rising to 25 (accruing a day per year) - Performance-based bonus - Company More ❯

Baltic Recruitment are delighted to be supporting MDS Aero, a global leader in the design and construction of gas turbine engine test facilities with their search for an Application Support Engineer. Overall Purpose: In this role, you'll be at the forefront of troubleshooting, maintaining, and upgrading advanced software and control systems, ensuring mission-critical applications run smoothly and … reliably. This role blends hands-on technical support with innovation and application lifecycle management-perfect for someone passionate about customer success, system performance, and continuous improvement. Key Duties: Maintain and troubleshoot software systems, data acquisition and instrumentation, and PLCs in engine test environments. Provide end-to-end technical and engineering support for MDS software products across fixed and … manage application baselines in collaboration with cross-functional teams. Partner with customers to build and modify system configurations, ensuring optimal HMI and system usability. Deliver on-site and remote support for system installations, commissioning, and upgrades-often on short notice. Provide feedback to software design teams on field issues, usability, and future product improvements. Document and maintain software version More ❯

JHE & Partners are pleased to be working with a great client based in North Leeds as they look to recruit an experienced Technical Support Engineer. This is a permanent opportunity and is a great time to be joining the business as they continue to grow. My client, a world leader in their field, are looking to recruit Technical Support … able to work independently. You will be reporting into a superb Customer Services Manager who values her team. Duties include: A minimum of 2 years’ experience in a technical support role Proficient technical knowledge A real problem solver – ability to diagnose, troubleshoot and identify solutions to resolve issues Ability to multitask and troubleshoot Ability to communicate with customers at … literate including knowledge of CRM systems (e.g. Salesforce) and sales order processing; This is a very fast-paced role and would require someone with a good level of technical support experience, happy working in a team but with a good IT background. Hours of work are typically 37.5 but the client will allow homeworking once probation has been passed. More ❯

The role involves incident identification, resolution, problem management, and root cause analysis, ensuring service stability and performance. You will collaborate with development teams, infrastructure teams, and business stakeholders to support system upgrades, audits, and operational enhancements. Key Responsibilities: 1. Provide L1/L2/L3 production support, including incident management, root cause analysis, and problem resolution. 2. Manage … problem tickets using enterprise ITSM tools. 3. Perform capacity and performance management to ensure system stability. 4. Work closely with development teams for onboarding new applications and upgrades. 5. Support internal and external audits, ensuring compliance and documentation. 6. Collaborate with business and operations teams to prioritize defect fixes and enhancements. 7. Handle event-driven and scheduled batch processes … ensuring smooth operations. 8. Troubleshoot technical issues related to Java, Middleware, Unix/Windows, and databases. 9. Participate in on-call support for real-time issue triaging and restoration efforts. Required Skills & Experience: 1. 5+ years of IT experience in Production Support, ITIL, or Technical Implementations. 2. Strong expertise in Java/J2EE (Core Java, JDBC, Web Services More ❯

IT systems that are reliable. Responsibilities: Be involved in the day to day running and management of the IT helpdesk Provision and maintain managed services Create and resolve IT support tickets for customers Resolve 2nd and 3rd line IT support requests Resolve 2nd and 3rd line server related issues Maintain a high level of customer satisfaction Perform maintenance … tasks for servers and workstations remotely Manage projects relating to experience Provide IT support out of hours for project work Working with teams to streamline processes for the business and to our customers Aid future team members with our documentation as we process tasks/projects to maximise efficiencies Strong financial acumen and be able to execute and deliver More ❯

Kickstart Your IT Career with a Thriving Managed Service Provider! Do you have the passion, energy, and drive to excel in IT support? If you're ready to take the first big step in your IT career, this is your chance! Our client, a fast-growing Managed Service Provider in Redhill, is expanding their team. They manage over 400+ … business IT systems , delivering cutting-edge technology and first-class support. Now, they’re looking for a tech-savvy, ambitious, and customer-focused 1st Line Support Technician to join their ranks! The Role As the first point of contact for customers, you’ll be the bridge between users and the technical team—solving problems, providing exceptional support, and … ensuring seamless IT operations. Your role is crucial in keeping businesses running smoothly while growing your own expertise in the IT sector. Job Title: 1st Line Support Technician? Salary: £27,000 - £30,000? Location: Redhill ( own transport required due to location )?? Perks & Benefits: 22 days annual leave (increasing to 25) Performance-based bonus Company laptop Ongoing training & development Regular More ❯

VQ Solutions is seeking a motivated individual with a keen interest in IT to join the team at Club Control. In this role, you will provide technical support, including configuring in-house software and assembling hardware, to assist the wider technical team. This is an ideal opportunity for individuals seeking to launch their IT career. Role Configuring in-house … easier, faster and more accurate and in turn make your club more efficient, more secure and MORE PROFITABLE. We believe in service and are proud of the back up support we provide our customers. Our dedicated service line and advisors are available between the hours of 09:00 and 23:30 365 days a year. We also have state … of the art custom remote support meaning we can train, diagnose, and fix instantly over the internet, ensuring you receive seamless support. More ❯

Windows 11 Infrastructure Refresh Engineers x 4 + 6 month initial contracts + Onsite near Reading + 250 to 270 per day - Inside IR35 + SC Cleared roles Key Skills: + Windows 11 + Sound MS Infrastructure background + SC More ❯