26 to 31 of 31 Ticket Management Jobs in England

hardware (desktops, laptops, mobile devices), software (applications, OS), and network connectivity. Reset passwords and help with login problems. Troubleshoot software glitches or hardware failures. Ticket management: Log, prioritize, update, and track support requests in a helpdesk system. Installation & configuration: Set up new user accounts, install software, and configure ...

engagement, education, and conversion across channels. Content Delivery: Partner with Content and SEO teams to plan and implement their content roadmap for experian.co.uk. Project Management: Partner with the Product team on long-term enhancements to ensure new features are effectively represented on experian.co.uk. Qualifications Experience in an eCommerce … website management role. Experience with customer journey optimisation and conversion rate improvement. Proficiency with analytics tools (e.g., GA4) and heatmapping/session replay tools. Knowledge of A/B testing methodologies and experience managing test roadmaps. Good understanding of different marketing channels (e.g., SEO, Paid Media ...

provide support to Linux based systems within a production based environment ensuring problems are identified and resolved. You will also be responsible for ticket management, basic maintenance, supporting customers and escalating where required. The ideal candidate will ideally be of graduate level in ideally Computer Science, Information Science ...

Proficient in automation tools such as Playwright (preferred), Cypress or equivalent Strong experience with TypeScript (preferred) or JavaScript Familiarity with Azure DevOps or equivalent ticket management tools Experience with CI/CD integration on any platform API testing experience Ideally knowledge of C#, SQL (Server), Linuxs environments Degree ...

workload of Relationship Managers, enabling them to focus on strategic growth and client acquisition and revenue generation. Key Responsibilities Client Account Management Serve as a primary daily point of contact for clients, handling inquiries and requests. Work closely with Relationship Managers to co-manage client accounts and ensure client … needs to provide tailored solutions. Develop and maintain a deep knowledge of the individual requirements of each account. Utilising Company CRM and other client management tools. Collaboration & Coordination Coordinate with internal departments such as technical support, operations, and purchasing to ensure seamless service delivery. Attend remote and onsite client ...

role that will have you involved in every aspect of the organisation. The ideal candidate will have a strong background in IT and Application management, insurance industry experience, excellent communication and collaboration skills, and an overall enthusiasm for managing technology and support solutions for the business. Essential Job Functions … Responsibilities: IT Service Delivery Management: Manage the work of our 3rd party Managed Service Provider for IT. This includes IT equipment and provisioning, Azure changes and updates, helpdesk & ticket management. Application Platform Build Management: Your first project will be helping the business build a new primary policy ...