26 to 35 of 35 Ticket Management Jobs in England

Centre Shift Technician Improver State-of-the-art Data Centre Stockley Park, West London Your new employer is one of the UKs largest facilities management providers, looking to hire an ICT Shift Technician Improver to join their fast-growing data centre team in Stockley Park. This is an exciting … racking/stacking, patching, break-fix, decommissioning, and infrastructure installations Responding to ICT faults and escalating issues to senior engineers where required Supporting ServiceNow ticket management, emails, and job queues to ensure completion within SLA timescales Maintaining accurate documentation and assisting with shift handovers Following health & safety procedures ...

Administrator Key Requirements Strong experience working with IBM Maximo (essential) Proven background in supporting and configuring Maximo environments Ability to handle BAU support and ticket management efficiently Experience working in complex or transitioning environments (e.g., mergers) is highly desirable Strong communication and stakeholder management skills Working Pattern ...

Administrator Key Requirements Strong experience working with IBM Maximo (essential) Proven background in supporting and configuring Maximo environments Ability to handle BAU support and ticket management efficiently Experience working in complex or transitioning environments (e.g., mergers) is highly desirable Strong communication and stakeholder management skills Working Pattern ...

first-line technical support and guidance Issue Resolution: Assist in diagnosing and resolving hardware, software, and network issues in a timely and efficient manner Ticket Management: Create, manage, and close support tickets using our IT ticketing system, ensuring accurate documentation of issues and resolutions Hardware and Software Setup ...

Delivery Manager is responsible for ensuring highquality delivery of IT services across the organisation in line with SLAs. This role oversees service performance, oversees ticket management, drives continuous improvement, and ensures that IT services align with business needs click apply for full job details ...

road vehicles, all equipped with state-of-the-art technology, for a contract opportunity. If you have a background Data Analytics and using Ticket Management systems, this could be the role for y click apply for full job details ...

road vehicles, all equipped with state-of-the-art technology, for a contract opportunity. If you have a background Data Analytics and using Ticket Management xkybehq systems, this could be the role for y Is this your next job Read the full description below to find ...

first response to one of our dedicated customers IT queries, ensuring high levels of customer satisfaction and resolution rates. You will manage your own ticket triage, prioritising and escalating issues where necessary, while maintaining compliance with Service Level Agreements (SLAs). Strong communication skills are essential, as you will … Mental Health First Aider in the business. Active Social Committee organising events and activities. Key Responsibilities: Deliver excellent customer care and support through efficient ticket management. Provide 1st and 2nd line fixes via phone and email. Resolve incidents and requests, escalating where appropriate. Perform ticket triage, prioritising ...

site in Whiteley (Monday to Friday) with an on call out of business hours expectation once a month. You have a strong team of management around you who will support your growth within this role. Benefits of working for our client: A competitive salary. Training opportunities set out with … Duties and Responsibilities of our client's 2nd Line IT Service Desk Engineer: To provide excellent customer care and support through efficient and organised ticket management. Providing first response fixes to customers via the phone, live chat or email. Providing resolution to incidents, requests, and appropriately escalating all others. ...

through development tickets and technical roadblocks. Quality Assurance: Taking ownership of regression testing and the stabilisation of environments to ensure a seamless delivery. Stakeholder Management: Acting as the primary point of contact for the end-client’s project team (managed by Capgemini). You will need to hold your … hold senior leadership accountable while remaining delivery-focused. To be successful, you must have: A proven track record in Software Development Project Management . (Note: This is not a general business change role; you must have experience working directly with developers and code-heavy projects). Experience managing offshore ...