Associate Director, Digital & Web Ops Global Capability Owner
- Location
- Greater London, England, United Kingdom
Content Development & Deployment team in Global Customer Experience Operations. Digital & Web Ops encompasses the platforms and capabilities that enable personalized interactions across web, CRM, email, and patient‐facing applications, supporting seamless omnichannel experiences. Reporting to the Suite Lead, this role serves as the primary Global Capability leader for the Digital … Capability Digital & Web Ops team builds and evolves the digital channels, content delivery systems, and engagement platforms that deliver personalized, compliant experiences across web, CRM, and patient‐facing applications. As the Global Capability Digital & Web Ops Owner, you will have primary accountability for developing the Global Capability, roadmap priorities, governance ...