1,226 to 1,250 of 1,497 Customer Experience Jobs in London

the number one thing to do in every world-famous city. Our hop-on, hop-off sightseeing tours offer a flexible approach to city discovery with a first-class customer experience. A Big Bus Tour turns tourists into explorers and leaves every passenger with a story to tell. Having started our journey in 1991 with only three buses, today … technology solutions that align with business objectives. You will act as the bridge between business requirements and technical implementation, guiding teams through architectural decisions and best practices. Candidates with experience in the travel industry are highly preferred, as this knowledge will be instrumental in understanding the nuances of customer expectations, booking systems, and operational logistics. Key Responsibilities Collaborate … Create architecture documentation, including solution designs, diagrams, and interface specifications. Ensure that security, scalability, performance, and compliance are integral to every design. Requirements Minimum of 5 years of professional experience in a solution architecture or senior technical role. Proven experience designing and implementing large-scale global solutions. Proficiency in cloud platforms and cloud-native services. Strong understanding of More ❯

the face of Capgemini Business Services for C-level client stakeholders, and expected to represent and secure our client's brand with their customers, stakeholders, and investors (NPS, other customer experience programs). The key success factors of the role include building strong client partnerships, supporting sustainable and transformative growth and proactive orchestration of the Business Services' and … Services and the Group to bring the expertise forward on Business Services account(s) from transformation, delivery, and technology. Delivering over and above to our clients and converting the customer delight into recognition and growth, owning client's and Capgemini Business Services' reputation. Bringing the power of the Group to client account(s) and orchestrating other parts of the … have a strategic mindset supported by a strong track record in driving the results and achieving measurable outcomes, as well as excellent leadership and communication skills. Keys skills and experience required Strong track record of transformation programs, driving results and achieving measurable outcomes. Strong knowledge and passion towards technology including AI/ML/Gen AI. Articulate use cases More ❯

for maintaining and supporting cutting-edge print and IT devices at our client's site. Your role is critical in ensuring smooth operations, resolving technical issues, and delivering exceptional customer satisfaction. Key Responsibilities: Diagnose and repair devices to ensure minimal downtime. Monitor devices proactively using advanced software. Provide training and guidance to clients, empowering them to maximise productivity. Collaborate … close this advertisement or withdraw the role at any time, should sufficient applications be received or recruitment needs change. We encourage interested candidates to apply promptly to avoid disappointment. Experience and Skills Required What We Are Looking For Prior experience as an engineer specialising in MFD printers is essential. We are seeking candidates who can: Build strong client … discount programmes. Mobile phone discounts. We are a Disability Confident Committed Employer. Please take the time to look at our excellent Glassdoor and Trustpilot reviews. We have been awarded "Customer Experience Foundation Membership" showing our commitment to excellent customer service. Apogee Corporation is committed to creating a diverse and inclusive environment and is proud to be an More ❯

AWS? Every day will bring new challenges, including: Applying advanced troubleshooting techniques to provide unique solutions. Interacting with leading engineers worldwide. Partnering with AWS teams to reproduce and resolve customer issues. Providing feedback to internal AWS teams to improve services. Driving customer communication during critical events. Leading projects to improve support processes and customer experience. Creating tutorials … videos, and technical articles for the developer community. Working on complex customer problems spanning multiple AWS services. Why AWS Support? This role primarily involves customer support in the Cloud, solving cases via phone, email, and chat, using advanced troubleshooting, and working closely with customers to identify root causes. Additionally, support engineers may mentor new hires, develop training, collaborate … growth, provide training, mentorship, and resources to help you develop professionally. Support roles may involve travel, training, and participation in AWS events. Work hours may include weekends based on customer demand. Qualifications Basic Qualifications - Bachelor's degree in computer science or equivalent Preferred Qualifications - Relevant technical experience and skills as detailed in the job description. Equal Opportunity & Accessibility More ❯

Paris, France Algolia is a fast-growing company that helps users deliver an intuitive search-as-you-type experience on their websites and mobile apps. We provide a search API used by thousands of customers in more than 100 countries. Today, Algolia powers 1.5 Trillion searches a year - that's 4 times more than Bing, Yahoo, DuckDuckGo, Baidu and … products enabling our customers to seamlessly integrate their data into Algolia. These products encompass a wide range of data integration and entry points, including: Data Transformation services (internal and customer-facing) Shopify, Commercetools, and BigCommerce integrations Connectors Platform (supports common data sources like JSON, BigQuery, and MySQL, etc) Join our team and play a key role in shaping the … and frontend engineers Ability to plan, build teams, and manage execution to deliver on commitments reliably You might be a fit if you: Have 3+ years of engineering management experience and 5+ years of engineering experience Are comfortable with our tech stack. Go/GCP based backend, React frontend Experienced with data heavy products and platforms Are an More ❯

Experienced Hire Customer Success London, United Kingdom Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. … culture every day. When you join Appian, you'll be part of a passionate team that's dedicated to accomplishing hard things. In this newly created role within our Customer Success team, we are embarking on an exciting initiative designed to invest in and support the professional development and advancement of our consultants. This is an opportunity to shape … a new program, making a meaningful impact on our consultants' careers while ensuring operational excellence within Customer Success. This role requires someone who can proactively guide and empower consultants to develop capabilities in their role while aligning talent strategies with organizational and department goals. This role is based at our 20 Fenchurch Street office in London. Appian was built More ❯

in central London with hybrid working (three days per week remote) currently undertaking several technology led change projects and programmes including cloud first and improving both the colleague and customer experience. Role – Solutions Architect (Azure) Location – Central London with hybrid working (three days per week remote) Skills – Architect, Architecture, Solutions Architect, Solutions Architecture, Cloud and On Prem, Azure, Application … Azure Functions and/or Azure DevOps, knowledge of application to application integrations and infrastructure technologies and have good vendor management, collaboration, accountability, transparency and time management competencies. Any experience of CRMs, digital engagement platforms, IoT solutions and/or on prem to cloud migration(s) is desirable but not essential. Your role will be to join a recently … not-for-profit organisation responsible for providing support within our communities, working on several technology led change projects and programmes including cloud first and improving both the colleague and customer experience. Gilbert Scott Associates Ltd is an equal opportunities employment business and employment agency and welcomes applications from all candidates. More ❯

in central London with hybrid working (three days per week remote) currently undertaking several technology led change projects and programmes including cloud first and improving both the colleague and customer experience. Role – Solutions Architect (Azure) Location – Central London with hybrid working (three days per week remote) Skills – Architect, Architecture, Solutions Architect, Solutions Architecture, Cloud and On Prem, Azure, Application … Azure Functions and/or Azure DevOps, knowledge of application to application integrations and infrastructure technologies and have good vendor management, collaboration, accountability, transparency and time management competencies. Any experience of CRMs, digital engagement platforms, IoT solutions and/or on prem to cloud migration(s) is desirable but not essential. Your role will be to join a recently … not-for-profit organisation responsible for providing support within our communities, working on several technology led change projects and programmes including cloud first and improving both the colleague and customer experience. Gilbert Scott Associates Ltd is an equal opportunities employment business and employment agency and welcomes applications from all candidates. More ❯

in central London with hybrid working (three days per week remote) currently undertaking several technology led change projects and programmes including cloud first and improving both the colleague and customer experience. Role – Solutions Architect (Azure) Location – Central London with hybrid working (three days per week remote) Skills – Architect, Architecture, Solutions Architect, Solutions Architecture, Cloud and On Prem, Azure, Application … Azure Functions and/or Azure DevOps, knowledge of application to application integrations and infrastructure technologies and have good vendor management, collaboration, accountability, transparency and time management competencies. Any experience of CRMs, digital engagement platforms, IoT solutions and/or on prem to cloud migration(s) is desirable but not essential. Your role will be to join a recently … not-for-profit organisation responsible for providing support within our communities, working on several technology led change projects and programmes including cloud first and improving both the colleague and customer experience. Gilbert Scott Associates Ltd is an equal opportunities employment business and employment agency and welcomes applications from all candidates. More ❯

across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. At Amazon, we're working to be the most customer-centric company on … is a place where builders can build. We hire the world's brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers. If you'd like to help us build, this is the job for you. We are currently seeking an energetic Data Center Project Manager to manage … Manager is responsible for the overall direction, coordination, implementation, control and completion of specific projects ensuring consistency with company strategy, commitments and goals. If you are passionate about the customer experience and you want to contribute to the operational excellence of Amazon data centers then this may be the challenge you've been looking for! Key job responsibilities More ❯

professionalism under pressure. You should be able to identify problems proactively and implement solutions to detect and prevent outages. Prioritizing projects accurately, making sound judgments, and working to improve customer experience are essential. Minimum requirements Experience in automating, deploying, and supporting large-scale infrastructure. Experience programming with at least one modern language such as Python, Ruby … Golang, Java, C++, C#, or Rust. Experience with Linux/Unix systems. Experience with CI/CD pipelines and build processes. Experience with distributed systems at scale. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need workplace accommodations during the application and hiring process, including support More ❯

the teams, products, processes and even operational structures they need to close the digital skills gap within their organisation today, so that they thrive tomorrow. Clients rely on our experience, agility and craft skills across tech and business strategy, software development and product management to address some of the toughest challenges facing their businesses. We bring aboard thinkers, tinkerers … won't transform a business or save the world: it's the people that count. About You As a Senior UI Designer, you will help to deliver world class customer experiences for our clients, guiding them on best practice in visual design, user experience and design development, as well as delivering design outputs of your own. This is … a client facing delivery role with a mix of advising, implementing and delivering, sometimes across multiple clients You will be an ambassador on user experience and visual design, supporting the creative direction and vision within our fast growing design function. You'll engage closely with the client and Scrum teams to review current design processes and methods, before making More ❯

relationships, providing expert guidance across digital advisory and assurance. Your work will directly influence how our clients harness technology, data, and user-centric design to transform their operations and customer experiences. We're seeking candidates who are already operating at a senior level in digital consulting-either within a top-tier strategy firm or in industry-with a proven … with a strong digital background, combined with expertise in at least one of the technologies critical to the energy transition. We are looking for candidates who have line management experience and a network within the Energy industry, ideally covering some of the following technical areas, solar, wind, hydrogen and derivatives, energy storage, CCUS, e-mobility, and other related subjects. … Management experience of delivery teams or demonstration of outstanding leadership skills is advantageous. You will already have a reputation for developing business and delivering innovative solutions within Renewable Energy. You will also possess strong market understanding including commercial issues, policy & regulations, and technology. As a self-starter, you will have the ability to operate successfully in a commercial environment More ❯

At Grid Dynamics, we are looking for a Quality Automation Engineer with mobile iOS experience to join our prestigious client who are known for its consumer electronics, software, and services. The client has challenges with their current vendors who provide testing services. They have just a manual approach that doesn't match the company's SDLC and trends. So … life cycle Recommends improvements to the testing processes to create efficiencies Estimates effort required for own work Qualifications Swift Proven track record in automation testing for mobile platforms (iOS) Experience with Git Proficiency in mobile automation frameworks such as Appium, Espresso, and XCTest Experience with test frameworks such as TestNG or JUnit Familiarity with mobile OS and their … debugging tools (Xcode for iOS) Experience managing physical and virtual devices for testing Knowledge of CI/CD Tools We Offer Opportunity to work on bleeding-edge projects Work with a highly motivated and dedicated team Benefits package - medical insurance, sports Corporate social events Well-equipped office About Us Grid Dynamics (NASDAQ: GDYN) is a leading provider of technology More ❯

infrastructure that supports our AI-driven platforms. You will collaborate with cross-functional teams to ensure the platform is scalable, secure, and meets both business and user needs. Your experience in launching and maintaining enterprise-scale platforms will be essential to drive success in this role. Among your responsibilities, you will: Lead infrastructure initiatives to support the scaling of … reliability. Manage the product lifecycle for infrastructure-related features, ensuring timely delivery and alignment with business goals. Act as the voice of the end user, ensuring infrastructure improvements enhance customer experience and meet user expectations. Collaborate cross-functionally to translate technical infrastructure needs into clear product priorities. Ensure all infrastructure meets security standards and industry best practices, particularly … security architecture and compliance. Drive infrastructure scalability through real-time monitoring and troubleshooting, ensuring issues are addressed quickly and efficiently. What You'll Bring 12+ years of product management experience with a strong focus on infrastructure and cloud technologies (AWS, Azure). Proven success in launching and maintaining enterprise-scale platforms, with experience driving infrastructure projects from inception More ❯

UK’s most loved workplaces. With a strong mission to redefine what modern banking feels like, this award-winning business combines forward-thinking technology with a deep commitment to customer experience. As they continue scaling their mobile offerings, they are investing in strengthening their native Android capabilities to significantly enhance app performance and usability. The Opportunity This role sits … features using native Android tools in partnership with design, backend, and product teams Drive technical excellence, with a focus on high-quality code, maintainability, and best-in-class mobile experience Candidate Profile Strong experience developing mobile apps using Kotlin Deep understanding of native Android development, frameworks, and tools Proven track record of delivering high-quality, performant applications A … passion for clean, maintainable code and continuous improvement Strong sense of ownership and a user-centric mindset Desirable (but not essential): Familiarity with mobile security best practices Experience collaborating with iOS (Swift) and/or React Native developers This is a unique opportunity to join a fast-moving team within a well-funded and purpose-driven organisation. Ideal for More ❯

UK’s most loved workplaces. With a strong mission to redefine what modern banking feels like, this award-winning business combines forward-thinking technology with a deep commitment to customer experience. As they continue scaling their mobile offerings, they are investing in strengthening their native Android capabilities to significantly enhance app performance and usability. The Opportunity This role sits … features using native Android tools in partnership with design, backend, and product teams Drive technical excellence, with a focus on high-quality code, maintainability, and best-in-class mobile experience Candidate Profile Strong experience developing mobile apps using Kotlin Deep understanding of native Android development, frameworks, and tools Proven track record of delivering high-quality, performant applications A … passion for clean, maintainable code and continuous improvement Strong sense of ownership and a user-centric mindset Desirable (but not essential): Familiarity with mobile security best practices Experience collaborating with iOS (Swift) and/or React Native developers This is a unique opportunity to join a fast-moving team within a well-funded and purpose-driven organisation. Ideal for More ❯

UK’s most loved workplaces. With a strong mission to redefine what modern banking feels like, this award-winning business combines forward-thinking technology with a deep commitment to customer experience. As they continue scaling their mobile offerings, they are investing in strengthening their native Android capabilities to significantly enhance app performance and usability. The Opportunity This role sits … features using native Android tools in partnership with design, backend, and product teams Drive technical excellence, with a focus on high-quality code, maintainability, and best-in-class mobile experience Candidate Profile Strong experience developing mobile apps using Kotlin Deep understanding of native Android development, frameworks, and tools Proven track record of delivering high-quality, performant applications A … passion for clean, maintainable code and continuous improvement Strong sense of ownership and a user-centric mindset Desirable (but not essential): Familiarity with mobile security best practices Experience collaborating with iOS (Swift) and/or React Native developers This is a unique opportunity to join a fast-moving team within a well-funded and purpose-driven organisation. Ideal for More ❯

technical knowledge and commercial acumen to support strategic projects, maintain operational excellence, and drive service innovation. The successful candidate will be instrumental in modernising infrastructure, streamlining processes, and enhancing customer experience through cloud technologies (AWS, Azure, Office 365), automation, and proactive support. Key Responsibilities: Design, implement, and support complex IT infrastructure solutions across on-premise and cloud environments … and partners, ensuring value for money and strong service levels Contribute to technical strategy, business continuity, and capacity planning Ensure systems meet performance, security, and compliance standards Key Skills & Experience: Strong experience in 3rd line technical support and infrastructure leadership Expertise in hybrid and cloud solutions (AWS, Azure), virtualisation, and hosted comms (3CX) Demonstrated success in driving IT More ❯

on the road - making it faster, fairer, and entirely built around the customer. We've started with car finance, reimagining it from the ground up with a seamless, digital experience that puts drivers in control. Since launch, we've raised over £240m from top-tier investors (including QED), helped over 10,000 customers get behind the wheel - and we … with strong product instincts and systems thinking. You'll work cross-functionally with engineers, finance, ops, legal and compliance teams to solve problems that directly affect our operations and customer experience. What You'll Be Doing Own and evolve our Loan Management System and Collections Hub. Design and deliver core product features that support the full lifecycle of an … and Ops to automate manual processes and reduce friction, driving efficiency across teams. Collaborate on compliance and legal updates. Lead initiatives to ensure timely and accurate updates to statutory customer notices and regulatory communications. Develop and maintain reconciliation flows. Support the Finance team with tools and integrations that enable seamless, accurate reconciliation. Be the glue between tech and operations. More ❯

technical knowledge and commercial acumen to support strategic projects, maintain operational excellence, and drive service innovation. The successful candidate will be instrumental in modernising infrastructure, streamlining processes, and enhancing customer experience through cloud technologies (AWS, Azure, Office 365), automation, and proactive support. Key Responsibilities: Design, implement, and support complex IT infrastructure solutions across on-premise and cloud environments … and partners, ensuring value for money and strong service levels Contribute to technical strategy, business continuity, and capacity planning Ensure systems meet performance, security, and compliance standards Key Skills & Experience: Strong experience in 3rd line technical support and infrastructure leadership Expertise in hybrid and cloud solutions (AWS, Azure), virtualisation, and hosted comms (3CX) Demonstrated success in driving IT More ❯

leading experts in cross-border payments. We're now looking for a Founding Product Manager to take ownership of our product development and help scale our core infrastructure and customer experience. Role Overview: As the Founding Product Manager at Luo, you'll be responsible for driving the product roadmap, and execution from the ground up. This role goes far … to design and build products that solve real pain points for African businesses sending international payments. Key Responsibilities: Define product strategy and roadmap in collaboration with the founders. Drive customer and market research to uncover core problems and opportunities. Translate customer and internal needs into clear, structured product specs. Collaborate with engineering to ensure smooth delivery and fast … track product KPIs; iterate based on data and user feedback. Partner closely with operations, compliance, and sales to align product with business goals. What We're Looking For: Proven experience in product management in a fast-paced startup or fintech environment. Must-have: strong background in payments, fintech, or financial infrastructure. Clear thinker with the ability to turn complex More ❯

Since June 2021, frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We're inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications. Joining frog means you … a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve … helping maintain and grow the design community, sharing patterns and approaches with others What We Look For A good fit for this role will bring many of the skills, experience, and attributes below Previous experience working with Public Sector and proven experience with GDS Comfort leading sessions with senior clients Comfort reflecting on your individual performance and More ❯

We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our … leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency … and transformation. Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a More ❯

transformation, IT development and maintenance, cyber security, and data strategy. You will work across the organisation to ensure technology is used effectively, securely, and in ways that support inclusive, customer-focused services. You will be accountable for: Developing and delivering the Council's digital and ICT strategy, ensuring alignment with business needs and future-proofing our technology. Leading digital … change programmes that improve how residents access services and how staff work. Supporting colleagues to adopt digital tools and self-service models that enhance efficiency and customer experience. Ensuring robust cyber security and data governance across the organisation. Embedding inclusive digital practices that reflect the diversity of Redbridge's communities. Advising Members and shaping cross-cutting strategies aligned with … successful track record at a senior level in IT, digital transformation, or related services within a large, complex organisation. Strong understanding of digital strategy, data governance, and cyber security. Experience leading large-scale digital change and delivering improved outcomes. Political awareness and the ability to work effectively with elected Members and stakeholders. A collaborative, inclusive leadership style and commitment More ❯