1 to 25 of 232 Customer Service Jobs in London

that extends to our team. Purpose: The clue’s in the name, this role is all about service. As a Customer Service Advisor you will be the first point of call for many of our customers, whether in store or through one of our online customer service channels. Impeccable communication skills are essential, along with having the ability to effectively deal with customer queries in a cool, calm and collected manner. If ‘dedicated’, ‘diligent’ and ‘decisive’ describe you down to a T, then Customer Services may just be the perfect place for you. ...

while minimising disruptive impacts. The post-holder will lead on the development, implementation and management of the Trust's: IT and Communications infrastructure ICT Service Deliver Digital Infrastructure ICT Policies and procedures Procurement & implementation Support with Supplier and Contracts management Support the development of Information Technology Business Continuity … trust. Support the Cyber and Information Strategies. As an Infrastructure Support Specialist, you will support the Director of Digital infrastructure to support Digital Infrastructure, Service Desk, Digital Transitions, Desktop Configuration, Network, Systems, Telephony and Desktop Platforms while delivering excellent customer service and system availability in line with ...

create a green future together! About Autel Energy Founded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of automotive intelligent diagnostics, detection and analysis systems, and automotive electronic components. Autel is one of the world's leading suppliers of automotive intelligent … rapid development, Autel Energy has become a leading solutions provider of EV charging station products in Europe. With excellent quality and high-quality localized service of AC/DC series products, are highly favored by European energy companies, CPOs, and dealers. In Europe, we have: Over 120 employees actively ...

Product Owner - Martech & Customer Data We're looking for an experienced Product Owner to take ownership of a complex Martech and Customer Data landscape within a large, multi-channel organisation operating at enterprise scale. This role sits at the intersection of marketing technology, customer platforms, data integration … internal-facing digital products , working closely with marketing, customer services, technology, and external vendors. What you'll be working on Ownership of a Marketing & Customer Data product portfolio , including: Customer Service platforms (e.g. Service Cloud-style tooling) Marketing automation, campaigns, and communications platforms Customer ...

Advancing People Multilingual - Recruitment Specialists are now recruiting for a Norwegian Speaking Customer Service Advisor/Claims Advisor on a fully remote basis to a Tech Scale up. As an Norwegian Speaking Account Coordinator/Claims Advisor it will be your responsibility to work with customers, primarily those … based in the Norwegian speaking region and covering the Italian and Spanish speaking markets, providing excellent customer service via phone and email ensuring enquiries are dealt with in a prompt and professional manner. Roles & Responsibilities: Deliver high quality customer service Assist with Customer's enquiries ...

Customer Service Remote working |6 Months Contract £12 to £16 per hour Monday to Friday 9am to 5pm *must be able to speak Welsh* A top tier consultancy firm is looking for a customer service advisor to join their team and contribute to backoffice tasks. … will play a key role within the organisation and solve problems following the correct protocol and guidelines Essential Skills Prior experience in a customer service role Must be able to speak to stakeholders at all levels in Welsh Back office experience Monday to Friday 9am to 5pm | remote ...

Fire & Security Service Engineer Southwark, London Job Title: Fire & Security Service Engineer Department: Service/Engineering Reports To: Field Line Manager Job Type: Full Time, Permanent (40 hours per week) Primary Location: Field-based Southwark Borough, London Salary: £48,000 £52,000 per annum (depending on experience … Role Description We are seeking an experienced Fire & Security Service Engineer to support service and maintenance works across the Southwark borough . This is a local-patch role, focused on servicing, fault-finding, and small works across a range of fire and security systems while delivering excellent customer ...

Customer Service Specialist £28,000 – £31,000 + 10% Bonus Hybrid | Award-Winning Tech Insurance Brand | Central London HQ Our client isn’t just growing, they’re disrupting. A global Tech Insurance firm with cutting-edge products and a fierce customer-first attitude is on the lookout … ambitious Customer Service Advisors ready to join a high-performing team. If you’ve got experience in contact centres, thrive in fast-paced environments, and want to work alongside some of the best talent - this is your shot. The Role: You’ll be the voice of the brand ...

solution delivery experience, bringing deep technical and functional expertise across the Dynamics 365 ecosystem. The ideal candidate has led end-to-end implementations across Customer Insights, Customer Service, and Sales, with a proven ability to architect scalable, secure, and data-driven customer engagement solutions. You will … solution architecture, guide design decisions, and oversee technical delivery across complex multi-cloud environments. Responsibilities include defining architecture for Customer Insights, designing data models and segmentation strategies, integrating Azure services, establishing governance frameworks, designing Sales and Service processes, and optimizing AI-driven customer analytics. You will also ...

Senior Service Centre Operator At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical … networks connected and protected 24/7. Reporting to the Maintenance Team Leader, the successful Senior Service Centre Operator will play a key role in supporting our customer, along with our Traffic Signal and CCTV Engineers. Will help to ensure that the operation is run effectively, incidents ...

Senior Service Centre Operator At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical … networks connected and protected 24/7. Reporting to the Maintenance Team Leader, the successful Senior Service Centre Operator will play a key role in supporting our customer, along with our Traffic Signal and CCTV Engineers. Will help to ensure that the operation is run effectively, incidents ...

Customer Service Account Manager Location: London (Office-Based – NW6) Salary: £30,000 – £36,000 + Bonus Fantastic career progression within a rapidly expanding IT Logistics business! Our client, a leading and fast-growing Logistics IT company, is seeking an experienced Customer Service Representative to join their … drivers throughout the onboarding process. Identify recurring issues and provide valuable feedback to the operations team to support process improvements. About You Experience in customer service or operations support—ideally within logistics, recruitment, or compliance. Excellent written and verbal communication skills. Strong attention to detail with the ability ...

Service Desk Administrator Annual Salary: £28,000 - £35,000 Location: London Job Type: Full-time We are seeking a dedicated and knowledgeable Service Desk Administrator to join our dynamic team. This role is ideal for someone who thrives in providing first-line support and excels in resolving technical … issues efficiently and effectively. The successful candidate will have a strong background in customer service and a solid understanding of MS Office. Day-to-day of the role: Manage customer queries, orders, and service calls both over the telephone and via email. Liaise daily with ...

hands-on expertise across the Dynamics 365 and Power Platform ecosystem . The ideal candidate has delivered end-to-end implementations across Dynamics 365 Customer Insights, Customer Service, and Sales , with a proven ability to build scalable, secure, and high-performing CRM solutions . This role … into robust technical solutions, while adhering to platform best practices and governance standards. Key Responsibilities Develop and customize Dynamics 365 CRM solutions for Sales, Customer Service, and Customer Insights Implement plugins, custom workflows, custom actions, and business rules Build and maintain Power Apps (model-driven) and enhance ...

Join us and help keep the nations critical networks connected and protected 24/7. Reporting to the Maintenance Team Leader, the successful Senior Service Centre Operator will play a key role in supporting our customer, along with our Traffic Signal and CCTV Engineers. Will help to ensure … that the operation is run effectively, incidents and incoming calls are managed within SLA, correct processes are followed, whilst consistently delivering a first-class service to its customers. This role will be based from our Feltham depot TW14 0AF and will work 12 hrs shifts ...

Salesforce Service Cloud Specialist Location - (London) Role Summary: We're hiring a Salesforce Service Cloud Specialist to improve customer service operations and internal efficiency. You'll work closely with cross-functional stakeholders to optimise processes, improve reporting, and enhance the overall service experience … fast-moving environment. Responsibilities: Optimising Customer Service operations using Salesforce Service Cloud. Managing Salesforce configuration, admin, and enhancements Building reports and dashboards for visibility and insights Supporting third-party integrations and improving service workflows Essential Skills & Experience: Hands-on Salesforce Service Cloud experience (Admin/ ...

Service Engineer – Smart Building Technologies Location: London Position: Permanent Salary: £37,000 - £45,000 We are seeking a skilled Service Engineer to support the operation and reliability of a Smart Building technologies company who are growing their internal teams in London. This hands-on role involves both reactive … planned service activities, ensuring security systems (CCTV, access control) and network infrastructure perform optimally. Key Responsibilities: Respond to service requests and incidents, diagnosing and repairing faults in security and network systems. Carry out routine maintenance and preventive service tasks to ensure system reliability. Liaise with client stakeholders ...

Barron McCann Ltd is an independent IT Service provider offering a range of award-winning EPoS & IT support services from help desk through to rapid response on-site repair and maintenance; our customers are some of the most prestigious names within Retail, Hospitality and Banking. We have an excellent … reputation for great service and are now expanding our operations seeking enthusiastic technically minded individuals to join us as Field Service Engineers. As a member of our team, you will be based in the field, covering the North London area. You will and benefit from a Company ...

ways to get work done. There's another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. … employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks' customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this ...

Technician This is a hands-on onsite IT support role providing deskside and remote technical support across multiple client locations. You will deliver excellent customer service, resolve desktop issues, and support business-critical systems in a fast-paced environment. If you’ve also worked in the following roles … also like to hear from you: IT Helpdesk Analyst, Technical Support Engineer, IT Technician, Deskside Support Technician, Second Line Support, Service Desk Analyst, IT Support Technician, 2nd Line IT Engineer. SALARY: £37,000 per annum + up to £5,000 Bonus + Benefits (see below) LOCATION: Fully Onsite ...

mobility) for office-based staff at site, including leading on the resolution of incidents, problems, requests, in order to achieve high standards of customer service and deliver optimum operational and business benefits. Operation Roles and Responsibilities ❖ Technologies : Microsoft Intune, Zoom Meeting Rooms, Microsoft Office 2010, office 365 products … connectivity, network cable patching, Hands & feet support to Rack and stack activities. ❖ IT Tools – SCCM OS deployment, Intune Autopilot OS deployment, Microsoft MFA, Service NOW Ticketing tool (Incident, Service Requests, Asset management) • Basic experience in IT industry • Good client management & communication skills • Good Understanding of ITIL concept & Service ...

YEAR MATERNITY COVER POSITION ONLY About the Client: Our client has developed a reputation for high-quality lens and frames. Their customer relationships span many years which is a testament to their quality and service. The Customer Service Team strive to deliver customer satisfaction … will be a point of contact for the use of digital tools, developments, system faults and user queries, and a bridge between our Customer Service, IT and Digital corporate teams. Responsibilities Involved in the overall strategy of increasing traffic to the website and/or other future digital ...

YEAR MATERNITY COVER POSITION ONLY About the Client: Our client has developed a reputation for high-quality lens and frames. Their customer relationships span many years which is a testament to their quality and service. The Customer Service Team strive to deliver customer satisfaction … will be a point of contact for the use of digital tools, developments, system faults and user queries, and a bridge between our Customer Service, IT and Digital corporate teams. Responsibilities Involved in the overall strategy of increasing traffic to the website and/or other future digital ...

adoption. Establish and lead efforts in maximising automation opportunities via CoPilot, Power Automate/Platform etc Collaborate with cross-functional teams (Sales, Marketing, Customer Service, IT) to ensure seamless integration and data flow. Work alongside our BA team to gather and analyse business requirements, translating them into functional … payroll and EOR environment Possesses strong knowledge of CRM platforms (e.g., Salesforce, Dynamics 365, HubSpot). Understands business processes across Sales, Marketing, and Customer Service and their usage within D365 CRM e.g. Customer Insights/Sales Hub etc Has excellent stakeholder management and communication skills. Is highly ...

Gold and BAFE accreditations, the business operates at the forefront of the industry and is known for its commitment to safety, innovation, and service excellence. This position will sit within the thriving service department, covering London and the surrounding areas, reporting to the Service Manager. Key responsibilities … maintenance of Fire Alarms, Intruder Alarms, CCTV, Access Control systems, and fire extinguishers Attending client sites for reactive callouts and planned maintenance Providing excellent customer service and communication on-site Escalating technical issues to management as appropriate Completing all service reports and administration accurately and promptly Ensuring ...