1 to 25 of 204 Customer Service Jobs in London

leading technology client are looking for a talented and motivated Customer Service Manager to support their rapid growth into strategically important new markets. You'll work with outsourced service providers, continuously enhance their customer service platforms and deliver a digital service model across their … European operations. You'll align and evolve their customer service strategy, while using data to provide valuable recommendations to senior management. This is a newly created role in a fast growing business. The team are high performing and very supportive. A brilliant opportunity! The following skills/experience ...

currently partnered with a market leading Public Safety organisation based in South-West London who are currently recruiting for a Customer Service Manager to support a key customer, ensuring the highest levels of customer support and guidance. In the role you will be responsible for managing … service operations and ensure services, customer expectations and delivery are achieved and exceeded Your day-to-day duties include: Own and fully understand the Service definitions and SLA definitions. Ensure that Service processes deliver to contractual requirements Be the escalation point of contact for the customer ...

Advancing People Multilingual - Recruitment Specialists are now recruiting for an Italian & Spanish Speaking Customer Service Advisor/Claims Advisor on a fully remote basis to a Tech Scale up. As an Italian & Spanish Speaking Account Coordinator/Claims Advisor it will be your responsibility to work with customers … primarily those based in the Italian & Spanish speaking region and covering the Italian and Spanish speaking markets, providing excellent customer service via phone and email ensuring enquiries are dealt with in a prompt and professional manner. Roles & Responsibilities: Deliver high quality customer service Assist with Customer ...

Customer Service Practitioner, Song Service L7 London. Manchester, Edinburgh Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content … clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: song As a team: Song Service: Our purpose is to champion the customer, helping businesses across all industries build relevant and significant relationships and interactions with their customers – across ...

Microsoft Dynamics 365 Solution Architect Customer Service & Field Service Role Overview We are seeking a highly experienced Microsoft Dynamics 365 Solution Architect to lead the end-to-end technical architecture and delivery of enterprise-scale implementations across Customer Service and Field Service workloads. This … D365 platform, collaborating with enterprise architects, programme leadership, and delivery teams. Key Responsibilities Solution Architecture & Design Own the end-to-end architecture across D365 Customer Service and Field Service Define scalable Dataverse data models , solution boundaries, and integration patterns aligned to enterprise architecture standards Produce architectural deliverables ...

World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary The Account Manager is responsible for driving customer retention and growth by identifying client pain points and developing tailored solutions, while maintaining regular communication to align sales and supply chain forecasts. This … role involves hosting business reviews, engaging internal and external resources to meet customer needs, and acting as the primary liaison between customers, sales, and internal departments. Additionally, the Account Manager is tasked with providing exceptional customer service, managing CRM activities, and supporting major initiative campaigns to enhance ...

Company: A highly successful MSP (IT managed service provider) who specialise in Cloud, Infrastructure and Security supporting a wide variety of clients. They truly believe in delivering high levels of customer service and building long term relationships. We’re looking for a Service Desk Analyst … join our team and play a key role in delivering exceptional IT support and service to the Company’s clients. About the Role We’re seeking an experienced Service Desk Analyst to join our Service Delivery Team, providing first-line IT support and acting as the first ...

Customer Experience & Contact Platform Architect - Manager London/Manchester/Edinburgh CL7 Accenture is a leading global professional services company, providing a broad range of services in customer, strategy and consulting, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture … innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. Song Service: Our purpose is to champion the customer, helping businesses across all industries build relevant and significant relationships and interactions with their customers – both B2B and B2C. The Service practice ...

recognised Commercial Banking clients, based in London. The Target Operating Model (TOM) Consultant will be expected to support a transformation initiative within Commercial Banking Customer Performance. Working closely with the Head of Customer Performance, this role will support the design and implementation of a Target Operating Model across … Customer Performance value stream, helping improve how the organisation operates across cost efficiency, service performance, customer journeys and organisational structure. The role requires someone who can combine strategic operating model thinking with hands-on execution, working across cross-functional teams to drive operational clarity, improve collaboration ...

Customer Service Account Manager Location: London (Office-Based – NW6) Salary: £35,000 – bonus £45,000 + Bonus and excellent career development with this growing business Fantastic career progression within a rapidly expanding IT Logistics business! Our client, a leading and fast-growing Logistics IT company, is seeking … experienced Customer Service Representative to join their expanding team. This is an exciting opportunity to be part of a dynamic business at the forefront of innovation in IT Logistics. In this role, you will act as the first point of contact for drivers and partner clients, delivering ...

part of the Service team, you will: Work in a technical capacity contributing through hands-on CCaaS/AI design and build to deliver customer experience and contact platforms at scale. Be at the forefront of CCaaS and AI innovation, helping clients build connected, always-on service models for their customers. Work with leading organizations across multiple industries, contributing to large-scale customer and platform transformations. Support clients in defining a customer-first mindset and reshaping their business and operating models. Transform customer journeys and service interactions using data, CCaaS platforms ...

Service Engineer/CCTV Control Rooms & Integrated Security Site Engineer A fantastic opportunity to join our team at Ocular, for a skilled engineer with experience in CCTV, access control and integrated security systems to join a dynamic service team supporting high-security sites across London. Ideal for someone … East London or Site in Central London JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Service Engineer supporting large-scale, high-end integrated security systems within complex, secure environments. As a Service Engineer you will deliver maintenance, troubleshooting and planned ...

About Dixa Dixa is transforming customer experience for consumer brands with our AI-powered Customer Service platform. More than a ticketing tool, we help brands turn service into a growth engine, unlocking revenue, loyalty, and insights. Since launching in 2018, we've grown from Copenhagen … global presence across Europe and North America, raised $155M+ from General Atlantic and others, and are disrupting the $50B+ customer service software market. Today, we power leading digital-first brands in ecommerce, D2C, gaming, and fintech with 30–500 agent teams. The Opportunity Partnerships are the connective tissue ...

Service Engineer/CCTV Control Rooms & Integrated Security Site Engineer A fantastic opportunity to join our team at Ocular, for a skilled engineer with experience in CCTV, access control and integrated security systems to join a dynamic service team supporting high-security sites across London. Ideal for someone … East London or Site in Central London JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Service Engineer supporting large-scale, high-end integrated security systems within complex, secure environments. As a Service Engineer you will deliver maintenance, troubleshooting and planned ...

Role We are seeking a proactive and customer-focused Sales Executive to manage a portfolio of approximately. As a Sales Executive at Claranet, you’ll play a pivotal role in helping customers modernise their businesses through technology. You’ll take ownership of a large and diverse portfolio … customers, building trusted relationships, renewing long-term partnerships, and uncovering opportunities to grow accounts through additional services and solutions. This is a fast-paced, customer-centric role that blends renewals, inbound sales, and consultative account management. You’ll work closely with internal specialists across solutions, customer service ...

Position: Customer Experience & Contact Platform Architect - Manager Location: London, Manchester, Edinburgh Accenture is a leading global professional services company, providing a broad range of services in customer, strategy and consulting, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture … innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. As a team: Song Service: Our purpose is to champion the customer, helping businesses across all industries build relevant and significant relationships and interactions with their customers – both B2B and B2C. ...

Customer Experience & Contact Platform Consultant London/Manchester/Edinburgh CL9 Accenture is a leading global professional services company, providing a broad range of services in customer, strategy and consulting, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture … innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. Our purpose is to champion the customer, helping businesses across all industries build relevant and significant relationships and interactions with their customers – both B2B and B2C. The Service practice sits within ...

Title: Photocopier Service Engineer Location: Walking FSE - Central London Job Type: Full-Time Salary: Competitive (Depending on Experience) We are seeking an experienced Service Engineer to join a growing and dynamic print solutions provider in the Inner M25. You will be responsible for the installation, maintenance, and repair … will be provided. Key Responsibilities Install, repair, and maintain MFD/printers (laser, inkjet, and multifunction devices) Provide on‑site support and troubleshooting at customer locations Diagnose and resolve hardware, software, and connectivity issues Carry out routine servicing and preventative maintenance to maximise device uptime Stay up to date ...

Line IT Support Engineer - London - £28,000 - Hybrid Working! Role : 1st Line IT Service Desk Analyst Location : North West London (Hybrid – 3 days onsite/2 days remote) Salary : £28,000 (DOE) A well-established Managed Service Provider (MSP) based in London is looking for a 1st Line … Service Desk Analyst to join their growing Service Delivery team. This is a fantastic opportunity for someone early in their IT career who enjoys solving technical problems, delivering great customer service, and developing their technical skills within a fast-paced MSP environment. The Role ...

Salary: £33K per annum We are seeking a dedicated Operations Supervisor for a great client of ours to support the Senior Customer Services Manager in enhancing Desk performance. This role is crucial for achieving service level agreements (SLAs) and ensuring optimal productivity within the team. … Responsibilities: Supervise the Service Desk, ensuring SLAs are met across all accounts, with each customer achieving their SLA monthly. Collaborate with the Senior Customer Services Manager and other key personnel to meet productivity requirements and manage overrun call sites. Provide accurate estimated times of arrival to customers ...

profitable. Find out more about Ricoh Today What you will be doing The Site Services Specialist will provide high-quality support through the Service Bar within a professional law firm environment. This role is responsible for delivering a range of office services, document processing, and client-facing assistance … ensure smooth daily operations. The ideal candidate will have strong customer service skills, attention to detail, and proficiency in Microsoft Office applications. Print, Copy, Scan & Finishing: Operate and manage print services, including finishing tasks. Floor Walks & Printer Checks: Conduct regular checks to ensure equipment functionality and availability. ...

company has long-term backing, serious global ambition, and a first-principles approach to how consumers connect. They have an established 250-person customer service operation based in the Philippines, supporting their global customer base. They also have a major carrier partnership in the region, which represents … about owning outcomes, not producing analysis. You'll likely spend your time: Leading and developing the Philippines leadership team Running and improving a large customer service operation Ensuring operational performance and service quality across the team Owning and growing a strategic carrier partnership in the region Building ...

Field Service Engineer Location - Central London and Greater London Competitive Salary (DOE) The Role We're looking for a skilled Field Service Engineer with at least 2 years of experience to join our Team in Central London. This is a customer-facing role where … responsible for maintaining, repairing, and installing office print equipment across client sites. Key Responsibilities Service and repair devices from leading manufacturers including Canon, Ricoh, and Kyocera Carry out on-site repairs in line with company service standards Perform preventative maintenance during scheduled and reactive visits Meet response times ...

ideal candidate will have a natural flair for technical problem-solving, experience working within an education environment, and a passion for delivering high-quality service to schools. This is a central role within our Project Team, supporting the design, development and delivery of technical solutions across our school network. … timely responses Attend project meetings and contribute to technical discussions Help train and support team members where needed Maintain high standards of documentation and customer service What Were Looking For Were seeking someone with strong technical expertise and a background in project management. Youll be organised, adaptable ...

with Dynamics 365 CE/CRM . Build workflows, dashboards, and apps using Power Automate, Power Apps, and Power BI . Implement Omnichannel for Customer Service and AI-enhanced tools using Copilot Studio, GitHub Copilot, or Azure OpenAI Service . Collaborate with architects and business teams … Apps, Power Automate, Power BI, and Power Virtual Agents . Familiarity with Copilot integration, AI agents, or GitHub Copilot . Understanding of Omnichannel for Customer Service is highly desirable. Active or eligible SC/DV/CTC clearance . Strong problem-solving, collaboration, and communication skills. ...