101 to 125 of 1,282 Customer Service Jobs in London

meet the accelerating demand for data — one driven by passion and innovation. Vertiv brings together hardware, software, analytics, and ongoing services to ensure a customer’s digital infrastructure and vital applications run continuously, perform optimally, and scale with business needs. As a LUL Service Engineer, you will be … our customers, sales teams, distributors, and others that fall within your area of expertise, whist maintaining active and open dialogue with the wider Vertiv service management team. Key Responsibilities: A Member of the Team At Vertiv you won’t just be a UPS Customer Service Engineer, you … exceed our client’s expectations. You’ll deliver towards this by contributing with your technical expertise, taking ownership of situations and support other UPS service team members with best practice and innovative solutions. Customer Focused Delivery Customer excellence is a core Vertiv Value. Expectation to respond appropriately More ❯

meet the accelerating demand for data — one driven by passion and innovation. Vertiv brings together hardware, software, analytics, and ongoing services to ensure a customer’s digital infrastructure and vital applications run continuously, perform optimally, and scale with business needs. As a LUL Service Engineer, you will be … our customers, sales teams, distributors, and others that fall within your area of expertise, whist maintaining active and open dialogue with the wider Vertiv service management team. Key Responsibilities: A Member of the Team At Vertiv you won’t just be a UPS Customer Service Engineer, you … exceed our client’s expectations. You’ll deliver towards this by contributing with your technical expertise, taking ownership of situations and support other UPS service team members with best practice and innovative solutions. Customer Focused Delivery Customer excellence is a core Vertiv Value. Expectation to respond appropriately More ❯

Queen Victoria Street London, UK Req 26 March 2025 Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way? Apply now … an experienced and adaptable Front of House Officer to safeguard a prominent facility in London. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security … renewal Cycle to work salary sacrifice scheme Company Pension scheme Life Assurance benefits Progression, training, and development opportunities Must have: Valid SIA licence Good customer service and communication skills Proven work experience as a Receptionist, Front of the House Officer, or similar role (min 1 year) Professional attitude More ❯

join their team. In this role, you will be integral to the design, development, and enhancement of Dynamics 365 modules including Sales , Marketing , and Customer Service , alongside integrating web solutions using PowerApps and Power Automate . This is a unique opportunity to work on cutting-edge projects in … a highly supportive environment. Responsibilities: Design, build, and test Dynamics 365 CE modules such as Sales , Marketing , and Customer Service , using PowerApps and Power Automate . Collaborate with a talented and knowledgeable team of creatives, senior developers, and project managers to deliver technical solutions that drive business success. … recurring tasks like data maintenance for sales CRM to ensure ongoing operational efficiency. Skills & Experience: Proven experience working with Dynamics 365 CE modules (Sales, Customer Service, Marketing). Expertise in Power Automate and PowerApps development. Strong knowledge of DataVerse , transforming business requirements into functional applications. Experience with C# More ❯

Technology Services Manager, 6 months contract, £500-600 per day, London (Hybrid) The Role Our customer a leading Law Firm are hiring for a Service Manager. This role is central to the delivery of Tech support and knowledge of core business applications and business processes across the firm … and hence requires strong leadership capabilities and determination to delivery outstanding customer satisfaction. This person must inspire a positive work environment and help champion quality, innovation, teamwork and service to the business. They will manage and be responsible for the Service Desk function with a team comprising … of 26+ analysts (including Service Response (1st line team), Service Delivery (2nd line team), Service Delivery Projects and Hardware & Deployment team. The role ensures day to day service desk targets are being achieved and delivered. The focus will be on customer satisfaction and in delighting More ❯

Technology Services Manager, 6 months contract, £500-600 per day, London (Hybrid) The Role Our customer a leading Law Firm are hiring for a Service Manager. This role is central to the delivery of Tech support and knowledge of core business applications and business processes across the firm … and hence requires strong leadership capabilities and determination to delivery outstanding customer satisfaction. This person must inspire a positive work environment and help champion quality, innovation, teamwork and service to the business. They will manage and be responsible for the Service Desk function with a team comprising … of 26+ analysts (including Service Response (1st line team), Service Delivery (2nd line team), Service Delivery Projects and Hardware & Deployment team. The role ensures day to day service desk targets are being achieved and delivered. The focus will be on customer satisfaction and in delighting More ❯

Technology Services Manager, 6 months contract, £500-600 per day, London (Hybrid) The Role Our customer a leading Law Firm are hiring for a Service Manager. This role is central to the delivery of Tech support and knowledge of core business applications and business processes across the firm … and hence requires strong leadership capabilities and determination to delivery outstanding customer satisfaction. This person must inspire a positive work environment and help champion quality, innovation, teamwork and service to the business. They will manage and be responsible for the Service Desk function with a team comprising … of 26+ analysts (including Service Response (1st line team), Service Delivery (2nd line team), Service Delivery Projects and Hardware & Deployment team. The role ensures day to day service desk targets are being achieved and delivered. The focus will be on customer satisfaction and in delighting More ❯

Program Manager, Customer Success, Just Walk Out, (JWO) Job ID: Amazon EU SARL (UK Branch) Amazon Just Walk Out as a Service (JWOS) delivers solutions to our Retail Customers to simplify shopping for their shoppers. Our enterprise-ready, autonomous retail technology enables shoppers to simply enter a store … Walk Out uses a combination of technologies to eliminate checkout lines bringing fast and convenient transactional experiences to shoppers. JWOS is seeking a Manager, Customer Success to build first class customer service and operational support programs for our customers. This role drives customer success in several … ways such as value realization, steady-state operational support, continuing customer education, and operational excellence initiatives. This function plays a critical role in defining our global customer success strategy and building the tactical playbooks, processes, and mechanisms to deliver this mandate. In this role, you will design the More ❯

Customer Service & Operations Technical Account Manager, LexisNexis Risk Solutions Location: HOME BASED, London, City of, United Kingdom Contract Type: Regular Schedule: 40 Job ID: R94016 LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions … focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data … Manager, you will be a vital member of our team working with a diverse range of technologies and disciplines. About the Role T he Customer Support Teams' primary focus is to provide the highest quality service to support our clients. As the first point of contact for our More ❯

Job Title: Service Engineer Location: Southeast (Various Locations) Main office in Crawley Salary: £32,000 - £38,000 Dependant on experience About the Role Talented People is recruiting on behalf of a growing company seeking a skilled and Canon-trained Service Engineer to join their team in the Southeast. … including new product releases and updates. Offer technical support and advice to customers over the phone or through remote troubleshooting. Maintain accurate records of service calls, work completed, and parts used. Adhere to all relevant health and safety regulations during repairs and installations. Work closely with the customer service team to ensure smooth operations and customer satisfaction. Assist with PDI (Pre-Delivery Inspection) and refurbishing of devices when required. Required Qualifications & Skills Canon Certified Engineer: Completion of official Canon training programmes with certification as a Canon printer engineer. Proven experience in repairing and maintaining Canon More ❯

IT leaders. Build and maintain strong relationships with ServiceNow leadership and strategic partners for seamless collaboration. Collaborate with key business functions (e.g. HR, IT, customer service) to customize ServiceNow solutions for their specific needs. Stay up to date on market trends and ensure ServiceNow offerings are aligned with … evolving business needs. Skillset Master's or Bachelor's degree in Information Technology or similar. Extensive knowledge of ITSM, ITOM, CSM, HRSD, Employee Service Center, Case & Knowledge Management and Performance Analytics. Proficient in system integration, data migration, automation, scripting and ServiceNow customization. Understanding of HR processes, employee engagement strategies … and workflow design. Skilled in mapping customer journeys, improving service delivery and boosting customer satisfaction. Experienced in demonstrating the value of ServiceNow and advising clients on strategic implementation. Strong problem-solving abilities, with a knack for assessing business needs and proposing effective solutions. Proven experience in driving More ❯

Are you passionate about great customer service, software and pets? IDEXX Veterinary Software London are looking for our next Customer Support Specialist to join our team! This role is hybrid, based 3 days onsite in our Wimbledon, London office. This role will specifically be providing support for … with our customers. A bit more about the role, you will: Supporting veterinary customers all over the globe with high quality email and phone customer service relating to the use of our practice management software. Efficiently problem solve and manage tickets until resolution. Deliver training webinars focused on … specific features of ezyVet - upskilling yourself and our customers! Write customer facing knowledge base articles designed to address common areas for support inquiries to improve the customer self service help. You'll learn to be a support specialist, trainer extraordinaire and even a technical writing expert. So More ❯

probation, 1 day remote depending on business need) Salary: Up to £28,000 DOE Are you a motivated IT professional with a passion for customer service and problem solving? We're looking for an experienced 1st Line Support Engineer to join our growing team in central London. As … in Technology , Role Overview: As a 1st Line Support Engineer, you'll be the first point of contact for technical issues, providing outstanding customer service and technical expertise. You'll also play a key role in problem management and the continuous improvement of our managed services. … years in a similar IT support role Experience in a service desk environment, ideally following ITIL principles Microsoft Windows Server () Microsoft 365 (Outlook, SharePoint, OneDrive, Teams) Active Directory Windows 10 & 11 Apple OS/Mac support Microsoft Office Suite Backup technologies (e.g. DATTO, Acronis) Laptop/desktop/thin More ❯

Your role The Technician is responsible for supporting Service Requests, including basic technical interventions such as remote hands services for customers and assisting with cross-/disconnects under supervision. The primary focus is ensuring the smooth functioning of customer infrastructure. Additionally, the Technician assists with internal requests to … and safety within the data center. What you'll do Overall Responsibilities: Adhere to company safety policies, operational efficiency, and core values. Provide technical customer service support and perform operational technical interventions for customers, including handling Remote Hands requests. Assist with technical projects and support activities, including equipment … setup, deinstallation, and documentation. Ensure compliance with company policies and regulations, including customer request reporting and administration. Document and analyze progress, issues, and outcomes to drive continuous improvement initiatives. Customer Support and Technical Interventions: Provide technical customer service support and operational interventions requested by clients. Handle More ❯

Your role The Technician is responsible for supporting Service Requests, including basic technical interventions such as remote hands services for customers and assisting with cross-/disconnects under supervision. The primary focus is ensuring the smooth functioning of customer infrastructure. Additionally, the Technician assists with internal requests to … and safety within the data center. What you'll do Overall Responsibilities: Adhere to company safety policies, operational efficiency, and core values. Provide technical customer service support and perform operational technical interventions for customers, including handling Remote Hands requests. Assist with technical projects and support activities, including equipment … setup, deinstallation, and documentation. Ensure compliance with company policies and regulations, including customer request reporting and administration. Document and analyze progress, issues, and outcomes to drive continuous improvement initiatives. Customer Support and Technical Interventions: Provide technical customer service support and operational interventions requested by clients. Handle More ❯

businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Why we need this role: The Customer Success Executive is a pivotal, customer-facing role responsible for ensuring our largest enterprise clients achieve their critical business objectives through the strategic … use of solutions. By building long-term, value-driven relationships, this role navigates complex customer political landscapes and positions us as a trusted partner at all levels of the account. Success is rooted in creating and implementing customer success plans that align with customer goals, driving knowledge … paving the way for us to become a strategic thought partner by sharing relevant insights and leveraging internal expertise at the right moments. The Customer Success Executive also ensures seamless onboarding experiences, fosters ongoing customer engagement through regular touchpoints like reviews and training, and monitors key metrics such More ❯

Amazon Development Centre (London) Limited Do you thrive on solving complex problems with simple solutions? Would you like to drive innovation for Amazon's Customer Service (CS) global customers influenced by Gen AI solutions? Join Amazon Customer Service (CS) technology organization as a Software Development Engineer … accurate query results. We support content indexing, content chunking, taxonomy management, and multilingual search functionalities. We enable seamless access to support content for both customer self-service and associate systems serving billions of monthly requests globally. If you're passionate about developing innovative solutions, designing highly distributed systems … is the opportunity for you. You'll tackle algorithmically complex challenges, working on front-end and back-end services that seamlessly scale to meet customer needs. Excitingly, you'll have the chance to work on latest versions of Large Language Models (LLMs) and generative AI initiatives that are reshaping More ❯

About the Role Validity is looking for a Customer Success Manager to join our team in London! The CSM is responsible for creating and nurturing relationships with a set of customers, supporting them with their email programs and helping them troubleshoot any email deliverability issues they are facing, by … of Community CSMs, via a queue. Each day will vary, but the CSM can expect a typical day to consist of: Managing the incoming customer enquiries alongside our other CSMs by providing general guidance and instructions to customers, solving customer issues. Proactively reaching out to customers with relevant … location. Required Language Skills: Fluency in English and French. Team Dynamic We are looking for a candidate who is positive, driven, and has a customer-first mentality. The candidate must be a team player, as this team's success requires working closely with the other CSMs to manage the More ❯

and most exciting AWS services? Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide … its award winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of … as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them. See our More ❯

Your role The Technician is responsible for supporting Service Requests, including basic technical interventions such as remote hands services for customers and assisting with cross-/disconnects under supervision. The primary focus is ensuring the smooth functioning of customer infrastructure. Additionally, the Technician assists with internal requests to … and safety within the data center. What you'll do Overall Responsibilities: Adhere to company safety policies, operational efficiency, and core values. Provide technical customer service support and perform operational technical interventions for customers, including handling Remote Hands requests. Assist with technical projects and support activities, including equipment … setup, deinstallation, and documentation. Ensure compliance with company policies and regulations, including customer request reporting and administration. Document and analyze progress, issues, and outcomes to drive continuous improvement initiatives. Provide technical customer service support and carries out operational technical interventions requested by clients. Handle Remote Hands requests More ❯

provide guidance to colleagues across the Cluster, including technical knowledge in mechanical and electrical systems to ensure safe, appropriate and compliant solutions and efficient customer service delivery. You will also provide a rapid response to operational incidents and customer issues and will support the Area Operations Manager … these backed by trade or professional qualifications Communication - communicates clearly and concisely, impressing others and ensuring understanding of all relevant information in all circumstances Customer Awareness - responsive to the needs of the customer and aims to deliver customer satisfaction Safety - A thorough understanding of health and safety … services environment and related Control of Works processes Teamwork - actively contributes to the team and strives to improve teams' effectiveness through personal commitment, supporting service delivery teams in delivering excellent customer service Planning, Organising & Executing - able to understand the priorities, plan and organise the work and manage More ❯

Olivya is an AI-driven customer engagement platform designed to scale customer service without increasing team size. It offers features such as multi-channel support, personalized customer profiles, and advanced analytics. The platform allows businesses to respond to customer queries, solve issues, escalate when needed … and log interactions. Olivya also focuses on building deep customer relationships by creating detailed profiles based on hobbies, interests, and lifestyle signals. Pricing plans range from basic options for startups to enterprise-level solutions with unlimited features. Job Overview: AI-driven customer engagement platform for scaling customer service with personalized experiences and multi-channel support. Minimum Requirements: Proven experience in coding, particularly with Flask, Nginx and Gunicorn (required) Familiarity with Google Compute Engine (required) Experience with Docker and Kubernetes (required) Experience in marketing, preferably within the technology industry, with a proven track record of successful More ❯

management; enabling them to run their businesses, identify opportunities for growth, manage their properties, collect rent, communicate with their clients, and deliver an outstanding customer experience, every time. What you'll be doing Reporting to our Senior Director, Customer Success & Training you will play a key role as … part of the Customer Success Leadership team. You will be responsible for: Developing and maintaining a unique understanding and executive level working relationship with our Enterprise customers & prospects, understanding their business strategy and plans to ensure they and Reapit are aligned. Take ownership of a portfolio of assigned Enterprise … providing them with a single point of accountability and working with internal teams to enhance engagement, increase product adoption and overall value realisation. Delivering Customer service excellence through regular meetings and engagement, ensuring SLAs are consistently met and Customer expectations are exceeded at every opportunity, in order More ❯

very latest ‘Full Fibre’ to homes and businesses across the nation. With broadband speeds of up to 2000Mbps, new Wi-Fi 7 technology, exceptional customer service, and costing no more than current internet packages, customer growth is expected to be exponential. Job Overview We’re looking for … a customer-focused Upgrade & Retention Executive to join our team! This role is all about helping our existing customers find the right upgrade across all Connect Fibre products, including broadband, Connect Mobile, and add-ons, while also retaining customers as they approach contract renewal. You'll be handling a … Build rapport and trust, ensuring customers feel valued and supported. • Effectively communicate the benefits of upgrading or renewing with Connect Fibre. • Follow up on customer interactions via phone and email, ensuring a seamless experience. • Keep accurate records of conversations and updates in our CRM system. • Work towards retention and More ❯

very latest ‘Full Fibre’ to homes and businesses across the nation. With broadband speeds of up to 2000Mbps, new Wi-Fi 7 technology, exceptional customer service, and costing no more than current internet packages, customer growth is expected to be exponential. Job Overview We’re looking for … a customer-focused Upgrade & Retention Executive to join our team! This role is all about helping our existing customers find the right upgrade across all Connect Fibre products, including broadband, Connect Mobile, and add-ons, while also retaining customers as they approach contract renewal. You'll be handling a … Build rapport and trust, ensuring customers feel valued and supported. • Effectively communicate the benefits of upgrading or renewing with Connect Fibre. • Follow up on customer interactions via phone and email, ensuring a seamless experience. • Keep accurate records of conversations and updates in our CRM system. • Work towards retention and More ❯