101 to 125 of 192 Customer Service Jobs in London

broken devices back to life and support customers when they need us most. As a Store Manager you will take full responsibility for a customer-facing repair store, balancing hands-on technical work with leadership, organisation and commercial awareness. This role suits someone confident working independently, comfortable leading from … customers alongside scheduled repairs. As the senior presence in the store, you will lead daily operations, deliver high-quality repairs and ensure every customer receives a professional, reassuring experience. Alongside technical delivery, you will oversee appointments, stock management, store standards and local sales opportunities. You will also play ...

Martech specialist within Kaplan International Pathways, you'll own the day-to-day administration, development, optimisation and maintenance of marketing technology solutions, which power customer journeys across our study destination portfolio. Working within the Global Brand & Digital team, you'll translate marketing, product, content and analytics requirements into scalable … high-performing MarTech solutions - ensuring seamless customer experiences across channels, platforms and data integrations. Collaborating closely with Digital Product, Digital Marketing, Content, CRM, Data and IT teams, you'll play a key role in delivering reliable, efficient and effective end-to-end marketing technology capabilities. Our ideal team member ...

team is expected to communicate progress within the wider IT community. It is therefore essential that the Major Incident and Experience Manager is highly customer-focused and can effectively communicate with people across all levels of IT management. * Work to improve the reliability of IT Services … Customer Service through Experience Level Management. Also, play an active role in the Experience Management Group (XMG) - chairing the forum where required. * Drive both reactive and proactive Problem Management activities, including the collation and analysis of data that helps manage activities in the follow-up to major incidents ...

required which very occasionally may include evenings and/or weekends. Occasional travel may be required to provide support to other offices. Responsibilities: Service desk support – consistently deliver high quality 1 and 2 level support, including identifying, researching, and resolving technical issues Security, systems & cloud administration – for specific systems … test, and support systems and applications Automation of key support tasks to improve efficiency and creation of end user documentation to improve user self-service Local infrastructure maintenance and asset management Regular reporting and communication with overseas teams Desirable skills: Good communication skills Customer service skills Team ...

+ stand by fee and overtime payments and overnight inconvenience fee Holidays: 28 days + bank holidays. Benefits: Free physiotherapy, GP and Counselling service, discounts on groceries to well-known retailers. Access to a range of resources to support your physical, mental and financial health including life insurance cover. … intruder alarm and access control systems as well as working autonomously to deliver practical solutions to complex problems. Where required, take the lead on customer sites to ensure that our projects are delivered on time and produce exceptional quality and results. As a security engineer, you will need ...

support Supporting staff with technical advice and training Managing IT requests and ensuring issues are resolved efficiently Line managing ICT support staff Producing regular service updates and reports Ensuring systems are compliant with school policies Supporting IT improvement projects The ideal candidate will have: 2-3+ years' experience … Senior ICT Consultant within a school environment Strong knowledge of school IT systems and infrastructure Experience upgrading or improving school networks Excellent communication and customer service skills A proactive, hands-on approach to problem solving The ability to work independently and as part of a wider team This ...

optical customers across the territory. As Business Development Manager, you will take ownership of a defined territory, focused on driving sales growth, developing existing customer relationships, and identifying new business opportunities. You'll work closely with independent opticians and other key customers, acting as a trusted commercial partner … converting opportunities whilst growing existing accounts Promoting a portfolio of ophthalmic lens solutions to independent optical customers Building strong, consultative relationships and understanding customer needs to deliver tailored commercial solutions Delivering engaging product presentations, training sessions and commercial meetings both in person and virtually Working collaboratively with internal teams ...

ensure that the quality of presentation in terms of operational readiness and relevance are maintained over time, whilst anticipating and responding to changing customer needs and future trends. Your Role Accountabilities Manage, train, and develop the Technical Services team, ensuring high performance, compliance, and consistently high service standards. … leading a Technical Services team within the tourism, leisure or heritage industry, ideally within fast moving Visitor Attractions or Live Events delivering consistently high customer service standards. Technical and maintenance expertise across AV installations/Exhibits including electronics, interactives and animatronics with familiarity with networked show control systems ...

timely and effective resolution of technical issues Qualifications: Strong knowledge of hardware, software, and networking Experience providing 2nd line technical support Excellent communication and customer service skills Strong Office 365 and Active Directory experience Ability to work independently and as part of a team This opportunity offers ...

recording video streams Able to assist with physical installations Good understanding of Signal flow and compression Troubleshooting mindset Detailed orientated Time management Good customer service skills including excellent verbal communication skills Desirable Skills for the AV Support & Installation Engineer: It will be beneficial if the AV Support & Installation ...

compelling, data-led sales propositions and presentations using market trends, internal data and case studies. Ensure clients receive the highest level of sales, operational customer service and account management. Strategy & cross-functional collaboration Develop and implement the local sales strategy in line with company objectives. Analyse sales data ...

Global Network Partner is a leading global network integrator providing network connectivity and ICT solutions to telecommunications providers, SD-WAN companies, technology firms, managed service providers, and system integrators worldwide. Operating exclusively through a wholesale and channel-based business model, AIRX simplifies the sourcing, delivery, and management of global … networks and ICT services. The company has established partnerships with more than 500 local ISPs and service providers in over 200 countries, enabling extensive global coverage. AIRX delivers a wide portfolio of services including internet connectivity (DIA, business broadband, wireless, 4G/LTE/5G), capacity services (Ethernet, DWDM ...

Software Developers in the private sector we are always in search of the best talent to place, now. The Role: We are seeking a customer-focused Mac Specialist Support Agent to join our IT support team. This role is responsible for providing support for macOS systems, Apple hardware … macOS and Apple hardware Deep understanding of macOS, Apple ecosystem, and iOS device management Strong diagnostic and problem-solving skills Excellent communication and customer service skills Ability to explain technical issues to non-technical users Passionate about Apple technology and user experience Self-motivated and proactive in solving ...

enthusiastic about technology. The ideal candidate should have a natural flair for technology, a strong willingness to learn and a passion for providing exceptional service to our customers. As the IT Manager, you will be accountable for overseeing the management, installation, maintenance, availability and security of the curriculum … schools ICT network is optimised for effective teaching and learning while ensuring its security and stability. Your commitment to delivering the Clients on support service in a manner that reflects our company values is crucial. As part of your role, you will be responsible for fostering effective communication between ...

Partner badges across key Domains: Modern Work, Security, Data & AI (Azure), Infrastructure (Azure), and Digital & App Innovation (Azure). Drawdown Awards Best Managed IT Service Provider, 2025 Innovative/unique projects: Pioneered IT outsourcing for cruise shipowners in Antarctica Your Expertise: Managed IT Support, Managed Cybersecurity, Microsoft, Cloud. … e.g.12-24 months Who we are For over 30 years - we have supported world-renowned international clients. The business is dedicated to delivering exceptional customer service within the professional and financial services sector, including leading private equity and venture capital firms, as well as several ...

relationships at all levels while driving commercial performance and delivering key initiatives. Youll also play a key role in representing the voice of the customer within PayPoint, ensuring we continue to evolve and deliver value for our retail partners. The role Managing and developing a portfolio of retail accounts … operations, product, IT) to deliver best-in-class partnerships Developing and supporting annual marketing plans for key accounts Acting as the internal advocate for customer needs and priorities Managing and resolving retailer issues, ensuring timely escalation where needed Keeping close to market trends and competitor activity to inform strategy ...

Pareto Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £32092 basic salary ...

From £35,000.00 per year - Negotiable depending on experience Job description: Service Engineer (DI & RO Systems) - PERMANENT Location: London Salary: £35,000+ per annum (negotiable depending on experience) We are currently recruiting for experienced Service Engineers with a background in DI (Deionised) and RO (Reverse Osmosis) water treatment … either a mechanically or electrically biased engineer with strong pump and water systems experience to work across varied commercial and industrial sites. Key Responsibilities: Service, maintenance, and repair of DI and RO water treatment systems Working with pumps, pressure systems, and associated plant equipment Diagnosing faults and carrying ...

focus on leading the delivery of one of our core strategic deals, whilst also contributing to the wider development of our Digital Sales and Service Proposition. The role will report into the Insurance Domain Consulting Lead for Europe, there will be a dotted reporting line for Programme purposes … being recruited for. Key Responsibilities: Act as domain lead consultant across a series of projects and workstreams across various initiatives in the Sales & Service activities for a major Savings & Retirement business within the UK Life & Pensions sector. Act as a subject matter expert (from a UK Savings & Investments operations ...

Service & Maintenance Security Engineer (London) Location: London & Surrounding Home Counties Salary:Up to 50,000 + standby & call-out fees The Opportunity We are currently recruiting for an award-winning security integrator on the lookout for a skilled Service and Maintenance Security Engineer to join their London team. … known for quality, discretion, and long-term client relationships not high-volume, low-quality work. This role is a maintenance-focused (PPMs, reactive service, remedial works) rather than heavy installation. Key Responsibilities Complete servicing of intruder alarms, CCTV, and access control systems to BS/EN standards. Carry ...

Benefits include excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more ... … stakeholder management skills Experience leading complex projects from inception through to successful completion Strong organisational, communication, and problem-solving abilities A collaborative and customer-focused approach, with the ability to build positive relationships across teams and stakeholders This is a fantastic opportunity to join a knowledgeable and forward-thinking ...

networking - Azure Cloud Support Specialist - Level 3 Apprenticeship. Responsibilities: First line support: Imaging and maintenance of PC's Setup, update and fault diagnosis of customer IT systems General network support and troubleshooting Call handling: Answering customer queries directly on the phone where required and maintaining accurate records Maintaining … clear way to non-technical clients Answering the phone in a professional manner and, if relevant passing on any information promptly Desirable skills: Good customer service skills Confident speaking on the phone Some basic knowledge/experience of IT Entry Requirements: 3 GCSE's (or equivalent) at grades ...

solutions across the stack, including frontend (HTML, CSS, JavaScript) and backend (.NET, C#, Web APIs) Configure and customize Dynamics 365 modules such as Sales, Customer Service, and Marketing Create and manage Dataverse tables, relationships, business rules, workflows, and plugins Develop custom plugins, workflow activities, and integrations using C# … Power Platform solutions, including Power Apps (Model-driven & Canvas), Power Automate flows, and Power BI integration Work with Azure services (Azure Functions, Logic Apps, Service Bus) for scalable integrations Perform data migrations and integrations using tools like KingswaySoft, SSIS, or Dataflows Ensure code quality through code reviews, unit testing ...

solutions across the stack, including frontend (HTML, CSS, JavaScript) and backend (.NET, C#, Web APIs) Configure and customize Dynamics 365 modules such as Sales, Customer Service, and Marketing Create and manage Dataverse tables, relationships, business rules, workflows, and plugins Develop custom plugins, workflow activities, and integrations using C# … Power Platform solutions, including Power Apps (Model-driven & Canvas), Power Automate flows, and Power BI integration Work with Azure services (Azure Functions, Logic Apps, Service Bus) for scalable integrations Perform data migrations and integrations using tools like KingswaySoft, SSIS, or Dataflows Ensure code quality through code reviews, unit testing ...

primary on-site AV specialist, supporting a diverse programme of conferences, presentations, lectures, meetings and high-profile events. This is a highly visible, customer-facing role where you'll take ownership of event technology across multiple event spaces, working closely with internal stakeholders and external clients to deliver exceptional … technology partners Contributing to future AV and technology improvement projects About You We're looking for someone who can combine technical expertise with excellent customer service skills. You'll ideally have: 2+ years' experience in an AV, Event Technology or IT Support role Experience supporting live events ...