101 to 125 of 154 Customer Service Jobs in London

compliance. Participate in out-of-hours support and planned maintenance activities as required. Experience, skills, and qualifications Essential Strong troubleshooting, problem-solving, and customer service skills. Excellent communication, organisational, and time management abilities. Experience administering Microsoft technologies, including Exchange, Active Directory, Azure AD, Microsoft 365, and Azure. Knowledge ...

Client and Account Support Assist with client enquiries and work with the wider team to understand requirements, gather information and coordinate next steps. Support customer renewals, contract administration and account-related follow-up, helping to maintain strong client relationships and retention. Work with the sales, service and finance … correctly. Help identify opportunities to improve client administration, reporting accuracy and internal communication. Skills and Experience Previous experience in a sales support, sales administration, customer service or account support role. Strong attention to detail, with the ability to manage multiple tasks and follow processes accurately. Confident communication skills ...

Client and Account Support Assist with client enquiries and work with the wider team to understand requirements, gather information and coordinate next steps. Support customer renewals, contract administration and account-related follow-up, helping to maintain strong client relationships and retention. Work with the sales, service and finance … correctly. Help identify opportunities to improve client administration, reporting accuracy and internal communication. Skills and Experience Previous experience in a sales support, sales administration, customer service or account support role. Strong attention to detail, with the ability to manage multiple tasks and follow processes accurately. Confident communication skills ...

with routine system updates, security checks, backups, and preventative maintenance activities. Maintaining accurate records of support requests, technical documentation, and completed work within the service management system. Escalating complex technical issues to senior engineers where appropriate. Supporting network infrastructure projects, including switch, router, wireless, and connectivity deployments. Developing … understanding of cyber-security best practices and assisting with maintaining secure IT environments. Delivering excellent customer service while communicating professionally with clients and colleagues Training Training Provided: CompTIA A+ Microsoft AZ-900 Upon successful completion of the apprenticeship, you will have developed a strong foundation ...

their London team as Field & Datacentre engineer you’ll be part of a small team responsible for all operational elements of uptime, delivery of customer services, installation, faulting & maintenance of all the equipment within the POP sites & their London Datacentre. Working closely with the Facilities & Data Centre Manager, Field … Supervisor and their offshore Customer Service Centre (CSC), you will ensure works are completed within the agreed departmental SLAs. Primarily your field engineering support will be within the UK (inside M25) but also at times elsewhere within the UK and from occasionally in EMEA. Your working hours will ...

driver hours, tachographs, vehicle checks and transport legislation are followed. Team management - Lead briefings, manage attendance and absence, and motivate drivers and transport staff. Customer service - Resolve delivery issues quickly and maintain high service standards. Performance and KPIs - Monitor driver performance, fuel efficiency and vehicle damage. What ...

communicating about technical problems and possible solutions updating the release manager and other stakeholders with the technical progress on projects updating the service desk and Supportworks with details on how we've gone about dealing with support calls and building a sharable knowledgebase improving the change pipeline including … working collectively with the IT team to contribute to our commitments as a whole making sure we're delivering a fair and efficient service, that reflects the diversity of our customers and our people, through everything we do your experience includes... having solid technical experience in a development ...

technology refresh programmes, through to acceptance testing and go-live Acting as a primary technical contact for operational stakeholders and airport authorities, giving regular service updates and joining operational reviews Working within airport security, permit-to-work and Health & Safety procedures, and keeping incident, maintenance and asset records accurate … airport operations, supporting business-critical operational systems Proven troubleshooting and fault-finding skills Working knowledge of Windows operating systems and network fundamentals Strong customer service skills and the confidence to work independently across multiple locations A full UK driving licence, willingness to travel extensively and to work airside ...

technology refresh programmes, through to acceptance testing and go-live Acting as a primary technical contact for operational stakeholders and airport authorities, giving regular service updates and joining operational reviews Working within airport security, permit-to-work and Health & Safety procedures, and keeping incident, maintenance and asset records accurate … airport operations, supporting business-critical operational systems Proven troubleshooting and fault-finding skills Working knowledge of Windows operating systems and network fundamentals Strong customer service skills and the confidence to work independently across multiple locations A full UK driving licence, willingness to travel extensively and to work airside ...

technology refresh programmes, through to acceptance testing and go-live Acting as a primary technical contact for operational stakeholders and airport authorities, giving regular service updates and joining operational reviews Working within airport security, permit-to-work and Health & Safety procedures, and keeping incident, maintenance and asset records accurate … airport operations, supporting business-critical operational systems Proven troubleshooting and fault-finding skills Working knowledge of Windows operating systems and network fundamentals Strong customer service skills and the confidence to work independently across multiple locations A full UK driving licence, willingness to travel extensively and to work airside ...

technology refresh programmes, through to acceptance testing and go-live Acting as a primary technical contact for operational stakeholders and airport authorities, giving regular service updates and joining operational reviews Working within airport security, permit-to-work and Health & Safety procedures, and keeping incident, maintenance and asset records accurate … airport operations, supporting business-critical operational systems Proven troubleshooting and fault-finding skills Working knowledge of Windows operating systems and network fundamentals Strong customer service skills and the confidence to work independently across multiple locations A full UK driving licence, willingness to travel extensively and to work airside ...

organisation where you have taken broad ownership and worked closely with delivery teams. Experience with on-premises PBX or contact-centre migrations, Dynamics Customer Service/Insights, or Microsoft 365 endpoint and Teams administration would also be beneficial. This is an opportunity to take a visible role within ...

Rapport and create strong relationships with guests and clients. You will be an integral part of a highly professional team focused on delivering outstanding service and memorable experiences. Type of contract: Full-time, Permanent Hours: 40 per week (Monday-Friday, on a shift rota basis between … exceptional contributions. Give Back to Community: Take one paid day off annually to support a cause you're passionate about! Main responsibilities Deliver exceptional customer service and technical support to employees, clients and visitors, ensuring a positive user experience at all times. Act as a key point ...

Directory, Entra, Networking, DNS, DHCP, IP, Wi-Fi, Routers, Switches, Firewall. Alongside your technical ability you will be confident, articulate and driven by outstanding customer services. The role will involve going on to client sites, meeting new people and taking control of situations so it is essential ...

role will focus on providing Functional Support, Business Analysis, System Configuration and Continuous Improvement across JDE EnterpriseOne Sales & Distribution modules , working closely with Sales, Customer Service, Supply Chain, Finance & IT stakeholders. You will take responsibility for translating business requirements into effective JDE solutions, troubleshooting production issues, supporting system … Configuration: Experience configuring & maintaining JDE application processing options, batch processes & UBE jobs. EDI Integration: Experience supporting Electronic Data Interchange (EDI) transactions, sales order integrations & customer/supplier interfaces - ideally 1 year's experience Business Analysis: Requirements gathering, process mapping, functional specifications & translating business needs into system solutions. Production Support ...

programs and releases People Leadership and Vendor Management · Inspire, lead and grow a high-performing, globally dispersed team · Proactively partner with managed service providers, vendors and system integrators to maintain a high-quality, compliant technical environment, resolve issues and plan and execute changes seamlessly · Manage costs and optimize cost … Excellent vendor management skills to build strong relationships, hold vendors accountable and create win-win partnerships that amplify value for both parties · Highly developed customer service orientation; proven track record of effective prioritization, marshalling response teams and trouble-shooting in the moment while maintaining stakeholder confidence · Strong planning ...

take ownership, drive improvements and, most importantly, bring people along on the journey. The Role: Take full ownership of Dynamics 365 Sales and Customer Service, managing the product roadmap, enhancements and ongoing development. Work closely with business stakeholders to understand challenges, gather requirements and deliver meaningful improvements. Drive … helping operational teams understand the value of new functionality and ways of working. Manage and optimise the wider applications portfolio, including Power Pages and Customer Voice. Support the future introduction of Dynamics 365 Business Central. Work with external technology partners to deliver system enhancements and integrations. Identify opportunities ...

under pressure, particularly when supporting production teams during live events Self-motivated and collaborative team player with a strong commitment to delivering high-quality customer service Excellent troubleshooting, analytical and problem-solving skills Minimum of 3 years of experience in Broadcast Technology in a support or engineering role ...

production environments, including chroma key technology. Work with clients and internal teams to test services, resolve technical issues and deliver successful events. Maintain consistent service standards and ensure all event requirements are met. Identify opportunities to improve technical processes, service delivery and operational efficiency. Maintain accurate documentation … ability to resolve technical issues under pressure. Strong IT skills and the ability to learn new software and systems quickly. Excellent organisational, communication and customer service skills. The ability to manage multiple tasks, prioritise workloads and meet deadlines. A proactive, professional and flexible approach to work. Desirable Skills ...

relevant industry regulations and standards, such as data protection and privacy laws in compliance with the General Data Protection Regulation (GDPR). Providing exceptional customer service by offering guidance and support to clients in setting up and using CCTV systems effectively. Responding promptly to client inquiries and service ...

years, the company is known for supplying the latest technology from leading brands at competitive prices, backed by a client-focused sales and service team. Its range includes tablets, laptops, large screens and video walls, phones, servers, networking equipment, VR gear and audio systems. Customers use the equipment … company growth and performance Team socials This is a fantastic opportunity for someone with previous sales experience, an affinity for technology and great customer service skills to build on their knowledge in a role where no two days are the same. You'll be joining a well-respected ...

Contract to Permanent opportunity We are partnering with a leading banking client to recruit an experienced Infrastructure Project Manager to join their Infrastructure and Service Operations function. This is an exciting opportunity for a seasoned Project Manager with a strong infrastructure background to take ownership of a varied portfolio … technical delivery and service improvement initiatives within a complex banking environment. The role sits at the intersection of infrastructure, service management and operational resilience, with a focus on delivering improvements across the bank’s technology estate, mitigating infrastructure risks and driving operational efficiency. Our client is looking ...

experience Delivered agentic AI solutions on Google Cloud for a real business? This is an opportunity to take the technical lead on a major customer operations transformation, with an established team ready to deliver. You'll join a global technology consultancy's intelligent automation practice, leading the design … decisions and lead delivery. Practical experience with agent design patterns, multi-agent systems and monitoring. Confident communication with clients and technical teams. Experience in customer service or contact centre transformation. Salesforce knowledge is a bonus, particularly Service Cloud, Agentforce or Data Cloud. The practical details The role ...

clients throughout the event lifecycle. The successful candidate will have a good understanding of AV technology and live event production, combined with strong customer service and troubleshooting skills. Key Responsibilities - Set up, operate and de-rig AV equipment for meetings, conferences and live events. - Provide live technical support … manage multiple priorities. - Comfortable taking ownership of an event from initial client discussions through to onsite delivery. - Strong communication skills and a professional, customer-focused approach. - Able to work independently as well as part of a wider AV and events team. Working Hours The role requires some flexibility around ...

could potentially appeal to candidates searching for positions such as Senior AV Engineer, AV Engineer, Audio Visual Engineer, AV Installation Engineer or AV Field Service Engineer. As a Senior AV Engineer, you will be responsible for: Carrying out AV installation, configuration, testing and commissioning across high-end residential, hospitality … diagnostic skills across AV, control, networking and automation systems. The ability to read and interpret technical drawings, schematics and site documentation. Excellent communication and customer service skills, with the ability to liaise confidently with clients, contractors and project teams. Strong organisational skills and the ability to manage multiple ...