126 to 150 of 506 Customer Service Jobs in London

Role: My client, a global Fintech organisation is looking for a skilled Support Analyst to join their team. You will ensure all Incidents and Service requests logged and resolved contain good quality information within them to allow effective management and reporting manage incidents. You will be required to manage … service requests and changes in accordance with agreed policy and procedures to agreed customer service levels. Can you communicate both proactively and reactively with all users, resolving teams and 3rd parties? You will need to perform the Level 1 Incident actions to all Incidents before assigning to … the appropriate resolver. Responsibilities: that all customers receive an industry leading customer experience with each contact and any issues or complaints are escalated appropriately. all Incidents and Requests with agreement from the customer. the sources for new Incidents and Service Requests communicate with the customer, during the more »

other marketing-led channels. The role will take enquiries from initial contact through to completion of a sale and remain in contact with the customer post-sale to maximise opportunities for upselling from our range of add-on and consumable products. The role will also have a key place … such opportunities through to order receipt and payment. Qualify all inbound enquiries to website, sales inbox, or trade shows. Call upon support from marketing, customer services, or product specialists to satisfy customer enquiries. Establish Budget, Timeline, and Authority for any Opportunities arising. Issue quotations, follow-up according to … team guidelines, and close Opportunities as lost/won as appropriate. Work with the customer service team as needed to process and complete Orders. Promote relevant upsells, cross-sells, or consumables to recently purchased customers. Seek reviews, case-studies, and testimonials from customers with noteworthy applications. Report on more »

Proficiency in Greek as a minimum Key Responsibilities: Design Leadership: Lead the design process for new lift systems, ensuring compliance with industry standards and customer requirements. Product Development: Work closely with the R&D team to bring new lift products from concept to production. Collaboration and Innovation: Collaborate with … to integrate innovative solutions and technologies into lift systems. Documentation and Quality Assurance: Create and maintain detailed technical documentation for manufacturing and field support. Customer Focus: Collaborate with sales and customer service teams to address customer inquiries and incorporate feedback into product development. Order Placement: Be more »

you'll be responsible for taking business problems and designing appropriate technical solutions to meet their needs. Responsible for the design, development, implementation and service support of our Dynamics 365 Customer Engagement platform (Customer Service Workspace and Model Driven Apps) and associated services you'll share more »

primary point of contact for relationship management, providing essential information, conducting product demonstrations, and understanding and escalating risks and impacts to ensure a positive customer experience. The role will initially be focused on Helix Products, which are market leading solutions which support Primary Care through technology. The primary objective … of this role is to create customer satisfaction that fosters brand loyalty and establishes true partnerships moving forward. You will work closely with Product Management, providing feedback and support for specific Helix products to both internal and external stakeholders. Key Responsibilities The role requires the post holder to: Customer … throughout their decision-making journey, from initial contact through to purchase and beyond. Operational Excellence: Align daily operations with the company vision, deliver outstanding customer service, and address any issues that arise from customer interactions or product experiences. Relationship Building: Develop relationships with customers at all levels more »

CE) c.£70,000 + benefits Remote working with occasional travel to Hertfordshire Permanent Role Overview: Lead the implementation of D365 CE [Sales, Marketing, Customer Service] Ensure solution compliance to service and technical standards Manage a team of junior developers, leading their development and training workshops Required … Skills: Experience in implementing or supporting Dynamics 365 Customer Engagement required. Experience in Microsoft enterprise cloud technologies such as Dynamics 365 (in particular, Customer Engagement and Finance & Operations), Office 365, Microsoft Azure. Knowledge using .NET, .NET Core, and C# Experience working in an Agile/Scrum development environment. more »

is a dynamic and thriving hands-on software development consultancy specialising in delivering expert cloud, data and platform solutions to a diverse and demanding customer base. With a focus on innovation and client satisfaction, we deliver tailored solutions to meet the unique needs of each client, through our highly … a healthy understanding of, and interest in technology and innovation and how to sell this to help transform organisations. Experience within consultancy or proactive customer-centric settings with proven skills in influencing and building relationships with stakeholders from Engineering to CXO level will be key for this role. We … are looking for a leader who will be excited about championing the long term commercial success of OpenCredo, helping to build customer partnerships, implement growth strategies and evolve client portfolios to drive meaningful impact for our customers. Key Responsibilities Strategic Sales & business growth: Develop and implement sales strategies to more »

As part of Apogees Managed Print Service, this role is to support and maintain devices within a specified client account based at site. Utilising both remote monitoring software and incident management applications the Onsite Engineer will provide both first level and full Engineer break/fix service support … Acting as Apogees front-line representative, the Onsite Engineer will work with the wider Apogee Account and Support teams to deliver benchmark levels of customer satisfaction through delivery of all contractual service levels. Key Duties include: Respond to customer service requests for the repair of business … of spare parts Develop and implement ongoing preventative maintenance schedules Report all activity using both Apogee and client incident management systems Liaise effectively with customer contacts and Apogee Account Management team to maximise customer satisfaction and business results Work with colleagues to help overcome new or unusual faults. more »

as you complete a IT systems and Networking - Cloud Support Specialist - Level 3 Apprenticeship. Duties will include Provide excellent communication to the school. Role Customer service: Provide excellent communication to the school Work with the Line Manager or Network manager to ensure that the schools are getting the … best level of service Requesting, follow up and closing quotes with adequate description and detail Technical Responsibilities: Desktop & Applications Support/Server & Network Support/Configuration & Installation Learn to maintain an up-to-date and accurate database of school hardware and software Learn and demonstrates the necessary skills and … with organisational guidance, legislation Quality Management: Ensure all written (emails) and verbal communication is of the highest level to both internal and external customers Customer relations/satisfaction e.g., customer feedback Ensure any non-conformances are reported (for any mistakes or complaints etc.) General: [will be to:] Attend more »

programme of tailored communications for GPs and practice staffand revise core messaging, positioning and value proposition for GP and consultant referrer market Patient/customer care (both direct and indirect) The role will have various customers, both internal and external Maintain close working relationships with key internal stakeholders, both … experience is positive, and act upon any concerns raised in an appropriate and timely manner Keep abreast of the strategic direction of the hospital, service developments and new consultants Work with internal Consultants to achieve caseload targets in-line with the hospitals consultant development plans and drive referrals Build … all Hospital sites and services of Guys and St Thomas Specialist Care throughout various activities, as required. Participate in other projects as required. Policy & Service development Identify local opportunities for self-funding (e.g. long waiting lists) and promote Trust private patient services to drive referrals Proactively seek areas of more »

Descriptions: As a Technical Account Manager (TAM), you will serve as a pivotal customer service interface, dedicated to ensuring the stability and growth of our clients’ cloud-business operations. Your role will involve working closely with the Alibaba Cloud team to prioritize and address customer requests, issues … and feature enhancements promptly. Standardized Operations: - Ensure the stability and security of customer cloud platforms through comprehensive risk governance, timely product updates, upgrades, and efficient emergency fault response. - Optimize cloud resources and performance, enhancing cloud operational efficiency and customer satisfaction. - Advocate for continuous product operation improvements, simplifying cloud … the architecture of main business line products. - Capability to understand and design cross-product system architectures and effectively solve related issues. - Ability to recognize customer categories and maintain tailored communication and problem resolution strategies, ensuring satisfaction at all levels, including senior management. - Strong operational management skills, focusing on system more »

in investing in our employees futures. We look for ambitious, driven, and hardworking people to join our team. We are looking for a new Service Controller to become part of the walking team based in central London. This list is not exhaustive, but the core responsibilities are: Answering service calls, effectively prioritising issues, and ensuring they are logged on our internal systems. Allocate engineers to calls, making sure all our Service Level Agreements (SLAs) are met. Responding to Service Control emails requesting engineers or consumables and providing quotes when chargeable. Inputting engineer closure details for each … service call and ordering parts when needed. Advising customers on consumable delivery queries. Working closely with our Logistics, Project Management, Workshop and Sales team. Log calls outside of the London area with Third Party Companies and ensure services response times are kept in line with the Service Level more »

Microsoft Partner, we natively integrate with Dynamics 365, or can plug into any ERP. Our Vision: Digital Transformation and Intelligent Pricing. Simplified. Our Values: Customer: We listen and put the customer first Impact: We deliver results for our customers, partners, and us Innovate: We invent to reduct complexity … and Git Demonstrable skills with Azure DevOps Strong analytical skills and a keen eye for detail Sense of urgency and a strong focus on customer service and delivery Working knowledge of project management methodologies specifically Agile Additional Information: Work Location: Home Office – we will consider applications from different more »

Liaising with landlords and tenants to ensure the process runs smoothly along with terminations Marketing, collating and processing invoices Property management whilst providing excellent customer service at all times The role includes a continuous long-term training and development programme starting with Level 2 Housing and Property Management … Closing Date Saturday, 15th June 2024 Start Date Saturday, 29th June 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Administrative skills Logical Team working Initiative Qualifications English and Maths GCSE or equivalent, grade 4/C or Above (Desired) About the Employer … an independent letting and property management agency, located just half a mile from Oakwood Tube Station. Ashmore Residential Mission Statement Creating a world class customer experience for client owners and tenants alike, we set out to redefine the residential letting experience. Creating a welcoming, supportive letting service while more »

About us Just as we care about our patients' wellbeing, we care about yours! We can offer you: A comprehensive induction into the community service followed by a local induction to introduce you to the role Car lease scheme *T&C's apply Flexible working options Annual travel card … ECDL/Microsoft or equivalent Desirable Business Management qualification Experience Essential Previous administrative or secretarial experience Experience of working with the public in a customer or client-facing role Experience in running an office, including managing, maintaining, and developing databases and filing systems, maintaining stationery/stock levels and … electronic information Knowledge of and commitment to equality and diversity Competent in the use of all MS office applications Able to demonstrate excellence in Customer Service Desirable Understanding of the principles of Standing Financial Instructions. Key Attributes Essential Ability to work effectively in a team, as well as more »

liabilities/deposit target for the assigned region by identifying target market and potential customers Attend networking events, develop and deepen relationships and explore customer needs with the aim of matching the Bank’s parallel available products, primarily to grow deposit base of the bank Ensure timely & accurate completion … of Internal/External audits of assigned portfolio, reviews compliance. Ensure Customer Service levels are at the highest standards Handle client escalations and ensure prompt resolution Review relevant on-boarding due diligence documentation from customers and liaise with relevant department (KYC Team) to ensure completion of the on … experience/Job Knowledge & Expertise: Relevant experience of multiple years in financial services across banking Good Understanding of financial markets, business banking products, and customer services Excellent communication, interpersonal and organization skills Good Knowledge of MS Office/Excel Customer oriented with hands on ability to network and more »

We are recruiting for a customer services executive to join our client on a temporary basis from May 2024 to mid July 2024. You will be working as part of the Ticketing Guest services team, to deliver world class customer service. Your role as a Guest Services Agent … be doing Handling queries or complaints from Guests via inbound phone calls and Zendesk emails To pick up and actively open and resolve assigned customer service cases within the agreed SLAs and KPIss To deliver an enhanced service to customers with accessible requirements Learn and develop advance … use of the office-based ticketing system, the online customer journey and buying process Ensure data is managed with integrity, accuracy and compliance Ensuring that all Guest contact is handled in a professional manner Exercising judgement to identify the severity of issues, escalating appropriately where required Utilising well developed more »

managers and the sales team with activities that contribute to our customers' success. Who are you? Our dream candidate is passionate about creating great customer experiences and is able to quickly grasp and explain complex technical issues. You work easily with other teams, and communicate well with the customer. … You have experience from areas such as technical support, customer service, or other customer-support related work You have an IT related degree You have a hunger for knowledge and love to share this both internally and externally You have a solid understanding of and a real … in a systematic way and are used to using your own initiative and relying on your own judgement You genuinely care about helping the customer! You are a fast learner You are good at putting complex issues in simple terms You thrive in a high-pace environment You have more »

has celebrated over 26 years in the Technology industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … seen significant growth across our practices and our Service Reliability Group is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description Responsible for the architecture, design, configuration, development, deployment, and maintenance more »

Data services is a key strategic enabler in Brown and Brown Europe as we look to integrate acquired business, enable them to provide great customer service and grow through the provision of superior data services The Data Analyst for Data Operations will be responsible for managing stakeholders, gathering more »

You will have the following experiences: Strong experience and core skills in supporting and configuring Civica Open Revenues. Experience in Local Government, ideally in service areas including Customer Service, Housing and Children's Services. Experience of working within system analysis and design Ideally experience of working within more »

department, with great career advancement opportunities. 80% of your time will be spent helping your colleagues around the business, resolving IT issues and any service requests that they may have. 20% of your time you will be supporting and working on a variety of key IT projects that form … An enthusiastic problem solver with excellent troubleshooting abilities. * Excited to use and support the latest Microsoft technologies * A hard-working individual who demonstrates fantastic customer service skills. * Interested in becoming certified in a relevant industry qualification or equivalent knowledge in Microsoft technologies, ideally in either Windows 10 or more »

The ideal candidate will have: Previous experience and understanding of video compression and the various codecs used by broadcasters and VOD platforms. Passionate about customer experience and customer service excellence. Hands-on experience with digital media workflows is required. Good communication skills and the ability to prioritize more »

We are recruiting for an Audio Visual Integrator who has gone through a period of growth and now looking to recruit an AV Field Service Engineer to join the team. In this role, you will play a vital part in ensuring the smooth operation of our clients' AV and … ll be doing: Diagnose and fix AV/IT system issues at client locations Provide remote and on-site technical support to clients Document service calls and manage tickets within our system Participate in project handover meetings to understand new client sites Perform preventative maintenance on installed systems Assist … Service Coordinators with resolving customer enquiries Escalate complex issues to your line manager Collaborate with project and engineering teams to build client and site knowledge We're looking for someone with: A strong understanding of AV systems including Crestron Excellent problem-solving and troubleshooting skills The ability to more »

Field Service Engineer (EPOS Systems/Electronic Point Of Sale) Day rate: £134.46 per day in scope of IR35 (umbrella) (PAYE option available) Overtime rates for hours worked outside of your rota: Monday to Saturday £22.41 per hour. (umbrella) Sundays and Bank holidays £29.88 per hour. (umbrella) Standby hourly … is the main supplier of tills, ATMs and self-checkouts to major retail stores around the country. You will be working as a field service engineer going out to retail stores in your coverage area and performing break fix and maintenance for their tills and self-checkouts. This contract … trainings) according to the corporate training concept and receive certification after passing relevant test. Key skills: Proven track record of more than 1 year Service Technician. Successfully completed education in IT- or mechatronic/electronic-related profession. PC literacy and good knowledge and application of the relevant tools and more »