126 to 150 of 459 Customer Service Jobs in London

Travelfusion is the world's largest travel B2B content aggregator for LCCs (Low Cost Carriers) and FSCs (Full Service Carriers) processing hundreds of millions of daily transactions with tens of thousands of daily flight bookings. Travelfusion’s platform powers the world’s leading online leisure and business travel agencies, as well as the meta search and travel ecommerce sites. … SaaS technology company, rapidly growing profitable business with 175 employees based in London, Shanghai and Thessaloniki. The Role The Account Manager will be accountable for commercial relationships with a customer portfolio, maintaining daily business enquiries, and new business development and sales. What you'll be doing ● Manage a portfolio of agency accounts, identify new business opportunities, and collaborate with … other departments to ensure a seamless customer experience. ● Manage and grow sales within assigned accounts, including developing and implementing sales strategies, building strong relationships with key stakeholders, and identifying new business opportunities. ● Working closely with product and technology teams to help deliver and roll out new products and enhancements to customers based on your customer knowledge and relationships More ❯

Travelfusion is the world's largest travel B2B content aggregator for LCCs (Low Cost Carriers) and FSCs (Full Service Carriers) processing hundreds of millions of daily transactions with tens of thousands of daily flight bookings. Travelfusion’s platform powers the world’s leading online leisure and business travel agencies, as well as the meta search and travel ecommerce sites. … SaaS technology company, rapidly growing profitable business with 175 employees based in London, Shanghai and Thessaloniki. The Role The Account Manager will be accountable for commercial relationships with a customer portfolio, maintaining daily business enquiries, and new business development and sales. What you'll be doing ● Manage a portfolio of agency accounts, identify new business opportunities, and collaborate with … other departments to ensure a seamless customer experience. ● Manage and grow sales within assigned accounts, including developing and implementing sales strategies, building strong relationships with key stakeholders, and identifying new business opportunities. ● Working closely with product and technology teams to help deliver and roll out new products and enhancements to customers based on your customer knowledge and relationships More ❯

Travelfusion is the world's largest travel B2B content aggregator for LCCs (Low Cost Carriers) and FSCs (Full Service Carriers) processing hundreds of millions of daily transactions with tens of thousands of daily flight bookings. Travelfusion’s platform powers the world’s leading online leisure and business travel agencies, as well as the meta search and travel ecommerce sites. … SaaS technology company, rapidly growing profitable business with 175 employees based in London, Shanghai and Thessaloniki. The Role The Account Manager will be accountable for commercial relationships with a customer portfolio, maintaining daily business enquiries, and new business development and sales. What you'll be doing ● Manage a portfolio of agency accounts, identify new business opportunities, and collaborate with … other departments to ensure a seamless customer experience. ● Manage and grow sales within assigned accounts, including developing and implementing sales strategies, building strong relationships with key stakeholders, and identifying new business opportunities. ● Working closely with product and technology teams to help deliver and roll out new products and enhancements to customers based on your customer knowledge and relationships More ❯

Travelfusion is the world's largest travel B2B content aggregator for LCCs (Low Cost Carriers) and FSCs (Full Service Carriers) processing hundreds of millions of daily transactions with tens of thousands of daily flight bookings. Travelfusion’s platform powers the world’s leading online leisure and business travel agencies, as well as the meta search and travel ecommerce sites. … SaaS technology company, rapidly growing profitable business with 175 employees based in London, Shanghai and Thessaloniki. The Role The Account Manager will be accountable for commercial relationships with a customer portfolio, maintaining daily business enquiries, and new business development and sales. What you'll be doing ● Manage a portfolio of agency accounts, identify new business opportunities, and collaborate with … other departments to ensure a seamless customer experience. ● Manage and grow sales within assigned accounts, including developing and implementing sales strategies, building strong relationships with key stakeholders, and identifying new business opportunities. ● Working closely with product and technology teams to help deliver and roll out new products and enhancements to customers based on your customer knowledge and relationships More ❯

is a rapidly growing business at LSEG, committed to supporting our customers as they navigate an evolving regulation and risk landscape. The role combines product development, market insight, and customer engagement to craft the future of our adverse media monitoring solutions. This role focuses on driving innovation, ensuring that our capabilities align with market needs and regulatory expectations. You … will work closely with various teams, including Technology, Content Operations, Sales, and Proposition , to improve product offerings and deliver outstanding customer experiences.This position requires an individual with strong organisational, communication, and analytical skills , capable of balancing vision with hands-on execution. The candidate will have experience in risk intelligence, adverse media screening, or compliance technology , as well as a … passion for delivering inclusive, customer-centric solutions. Key Responsibilities Work with Proposition and Sales teams to define, develop, and enhance adverse media monitoring capabilities . Drive the evolution of our risk intelligence and screening solutions , ensuring they meet the needs of an expanding customer base. Lead product roadmap initiatives that improve the accuracy, efficiency, and relevance customer More ❯

customers, in accordance with our client s goals. Ensuring customers needs and requests are met, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You should have excellent communication and negotiation skills and be customer service oriented. Ultimately, you should be able to grow our business by building successful, long … term client relationships. Primary Job Responsibilities and Measurement Managing existing customer accounts Identifying new customers for our clients products and services as well as providing the necessary technical and pricing information to gain business (support & training provided) Close sales leads that come in via the sales channels (email, website, calls) Collaborate with the external sales team to develop and … implement sales strategies. Provide a timely response and effective follow up to all sales enquiries using appropriate methods. Serve as the lead point of contact to all customer account management matters. Effectively plan and prioritise time to call existing and potential customers within set time frames. Including lapsed customers and new business. Work within a team territory to achieve More ❯

Customer Support Coordinator Annual Salary: £27,000 Location: Chessington Job Type: Full-time, office-based We are looking for a proactive Customer Support Coordinator to act as the first point of contact for our customers. This role is crucial in managing customer issues and requests with efficiency and a high level of service. Day-to-day of … the role: Handle inbound calls and emails from customers promptly and professionally. Log service requests accurately and follow up on their progress. Perform basic remote diagnostics to identify issues. Schedule engineer visits efficiently, ensuring timely support. Keep customers updated on the progress of their requests, maintaining clear and open communication. Required Skills & Qualifications: Experience in service desk, helpdesk … or scheduling roles, ideally within a technical or engineering environment. Strong communication and customer service skills. Familiarity with job management or scheduling software. Ability to work effectively in a fast-paced environment. A proactive approach to problem-solving and customer satisfaction. Benefits: Competitive salary and job stability. Opportunity to work in a dynamic and supportive team environment. More ❯

Customer Support Coordinator Annual Salary: £27,000 Location: Chessington Job Type: Full-time, office-based We are looking for a proactive Customer Support Coordinator to act as the first point of contact for our customers. This role is crucial in managing customer issues and requests with efficiency and a high level of service. Day-to-day of … the role: Handle inbound calls and emails from customers promptly and professionally. Log service requests accurately and follow up on their progress. Perform basic remote diagnostics to identify issues. Schedule engineer visits efficiently, ensuring timely support. Keep customers updated on the progress of their requests, maintaining clear and open communication. Required Skills & Qualifications: Experience in service desk, helpdesk … or scheduling roles, ideally within a technical or engineering environment. Strong communication and customer service skills. Familiarity with job management or scheduling software. Ability to work effectively in a fast-paced environment. A proactive approach to problem-solving and customer satisfaction. Benefits: Competitive salary and job stability. Opportunity to work in a dynamic and supportive team environment. More ❯

Customer Support Coordinator Annual Salary: £27,000 Location: Chessington Job Type: Full-time, office-based We are looking for a proactive Customer Support Coordinator to act as the first point of contact for our customers. This role is crucial in managing customer issues and requests with efficiency and a high level of service. Day-to-day of … the role: Handle inbound calls and emails from customers promptly and professionally. Log service requests accurately and follow up on their progress. Perform basic remote diagnostics to identify issues. Schedule engineer visits efficiently, ensuring timely support. Keep customers updated on the progress of their requests, maintaining clear and open communication. Required Skills & Qualifications: Experience in service desk, helpdesk … or scheduling roles, ideally within a technical or engineering environment. Strong communication and customer service skills. Familiarity with job management or scheduling software. Ability to work effectively in a fast-paced environment. A proactive approach to problem-solving and customer satisfaction. Benefits: Competitive salary and job stability. Opportunity to work in a dynamic and supportive team environment. More ❯

Service & Maintenance Engineer – London (M25 & Surrounding) – £44,000 - £48,000 Per Annum (OTE £55k+) Package Overview: Basic Salary: £44,000 - £48,000 per annum (Negotiable based on experience) + Overtime (OTE £55k+) Full-Time, Permanent Position Location: Field-based, covering London (primarily within the M25) and occasional travel across the UK & Europe Company Overview – Service & Maintenance Engineer (CCTV … Strong technical knowledge of: Access Control Systems: Gallagher, Avigilon, Paxton, Maxxess IP CCTV Systems: Avigilon, Milestone, Hanwha, IDIS Intruder Systems: Texecom, Galaxy IP Networks and Configuration Effective communication and customer service skills Ability to work independently and as part of a team Full UK driving licence (Essential) Benefits of this Position: Competitive basic salary up to More ❯

Location: Hybrid Working – London Office/Remote Reporting To: Helpdesk Manager Background: Becrypt are looking for a driven and customer focused individual to join their Customer Support Helpdesk team as a Tier 1 Customer Support Engineer. You will provide first line technical support and expertise. You will report to the Helpdesk Manager for technical direction and guidance. … technical support contact for the client both remotely and on-site when needed Provide support to users via telephone, email, remote control, and in-person Accurately log incidents and service requests in Becrypt’s ticketing system Ensure tickets are always kept up-to-date with case details Work collaboratively to support team members in IT related matters Provide troubleshooting … sized IT projects as instructed by the Technical Services team Diagnose and resolve technical issues on your own and as part of a team Ensure a high level of customer service and support is provided Assist with troubleshooting and resolving infrastructure issues Keep documentation and wiki up to date Skills and Knowledge: Ability to multitask, prioritise tasks and More ❯

award-winning managed services to our robust data and development capabilities, networking and infrastructure expertise, and unparalleled security solutions, Wanstor is renowned in the market for excellence. Our strong customer references provide a solid foundation for your success. If you’re looking for a place where your skills can thrive and grow, you’ll feel right at home here … We’re looking for a Service Desk Analyst to join our Not for Profit team. This role will see you working with some of the UK's leading charities providing a first class support experience. At Wanstor, our Service Desk Analysts are the heartbeat of our customer experience — the first voice, the first solution, and the first … You'll Do Responding to client’s technical issues via phone and email, triaging reported problems, resolving them, escalating them where necessary to more senior colleagues. Logging calls using service desk tools ITIL processes, working within these frameworks to deliver customer services levels >90% managing incidents to achieve where possible first call resolution and other company KPI’s. More ❯

and infrastructure support across both cloud and on-prem environments within a high-availability, regulated setting. The successful candidate will have a minimum of five years' experience in a Service Desk or IT Service Centre environment, with strong exposure to Microsoft and Mac platforms, M365, Azure and Exchange, plus solid networking and virtualisation skills. Your Key Responsibilities Install … servers and collaboration tools (Teams, SharePoint, Exchange). Administer Active Directory, Intune and other endpoint management tools. Support hybrid infrastructure environments (on-prem, Azure, AWS). Deliver high-level customer service and maintain SLAs through the internal ticketing system. Contribute to continuous improvement and mentoring within the support function. You Will Have 5+ years in IT Support or … Infrastructure roles (Service Centre/Helpdesk). Strong Microsoft 365, Windows Server, Exchange and AD administration skills. Experience supporting virtualised and cloud-based environments (Azure/AWS). Knowledge of networking fundamentals - TCP/IP, DNS, DHCP, VLANs. Comfortable supporting both Windows and macOS. Relevant certifications (CompTIA, Microsoft, ITIL, or equivalent) advantageous. More ❯

We are looking for an experienced Dynamics 365 for Customer Engagement Solution Architect with experience in solution development and functional analysis into large-scale enterprise Dynamics 365 architecture with a hands-on approach in designing and leading the implementation of Dynamics 365 products, working with both onshore and offshore development teams. The focus of this role will be on … You will also contribute to proposal development and provide input in business development while mentor junior and offshore staff. This role is therefore kingpin to KPMG Microsoft business solutions customer delivery of Microsoft Dynamics 365 solutions. It is a dynamic and exciting opportunity to join a rapidly developing business area within an established and market-leading global firm that … coach other team members — Deliver all consultancy according to the KPMG Project Methodology, ensuring that all software applications are implemented successfully according to the project plan. — Meet and exceed customer expectations of business knowledge, skills and behaviour. — Identify business/project risk and mitigate or communicate as necessary. — Ensure progress updates are communicated to relevant parties both formally and More ❯

new business opportunities and advocate multiple Freshworks product lines that focus on organizations (customers) with 500+ employees. As a brand ambassador, you will champion our innovative Software-as-a-Service products to make organizations more productive, efficient, and customer-oriented. Working hand-in-hand with our marketing team and our business development representatives, you will especially be responsible … with executive-level decision-makers and strive to become a trusted advisor and a partner at your named accounts Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points Communicate constantly with other departments such as marketing and pre-sales regarding the design and execution of campaigns to improve our internal and external … resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goals. Provide regular reporting of pipeline and forecasting to the Sales Manager Travel to customer locations and customer-focused events regularly Educate yourself to become an expert in SaaS products, CRM systems, and our product suite Qualifications A diploma or Master’s degree More ❯

new business opportunities and advocate multiple Freshworks product lines that focus on organizations (customers) with 500+ employees. As a brand ambassador, you will champion our innovative Software-as-a-Service products to make organizations more productive, efficient, and customer-oriented. Working hand-in-hand with our marketing team and our business development representatives, you will especially be responsible … with executive-level decision-makers and strive to become a trusted advisor and a partner at your named accounts Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points Communicate constantly with other departments such as marketing and pre-sales regarding the design and execution of campaigns to improve our internal and external … resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goals. Provide regular reporting of pipeline and forecasting to the Sales Manager Travel to customer locations and customer-focused events regularly Educate yourself to become an expert in SaaS products, CRM systems, and our product suite Qualifications A diploma or Master’s degree More ❯

new business opportunities and advocate multiple Freshworks product lines that focus on organizations (customers) with 500+ employees. As a brand ambassador, you will champion our innovative Software-as-a-Service products to make organizations more productive, efficient, and customer-oriented. Working hand-in-hand with our marketing team and our business development representatives, you will especially be responsible … with executive-level decision-makers and strive to become a trusted advisor and a partner at your named accounts Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points Communicate constantly with other departments such as marketing and pre-sales regarding the design and execution of campaigns to improve our internal and external … resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goals. Provide regular reporting of pipeline and forecasting to the Sales Manager Travel to customer locations and customer-focused events regularly Educate yourself to become an expert in SaaS products, CRM systems, and our product suite Qualifications A diploma or Master’s degree More ❯

new business opportunities and advocate multiple Freshworks product lines that focus on organizations (customers) with 500+ employees. As a brand ambassador, you will champion our innovative Software-as-a-Service products to make organizations more productive, efficient, and customer-oriented. Working hand-in-hand with our marketing team and our business development representatives, you will especially be responsible … with executive-level decision-makers and strive to become a trusted advisor and a partner at your named accounts Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points Communicate constantly with other departments such as marketing and pre-sales regarding the design and execution of campaigns to improve our internal and external … resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goals. Provide regular reporting of pipeline and forecasting to the Sales Manager Travel to customer locations and customer-focused events regularly Educate yourself to become an expert in SaaS products, CRM systems, and our product suite Qualifications A diploma or Master’s degree More ❯

new business opportunities and advocate multiple Freshworks product lines that focus on organizations (customers) with 500+ employees. As a brand ambassador, you will champion our innovative Software-as-a-Service products to make organizations more productive, efficient, and customer-oriented. Working hand-in-hand with our marketing team and our business development representatives, you will especially be responsible … with executive-level decision-makers and strive to become a trusted advisor and a partner at your named accounts Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points Communicate constantly with other departments such as marketing and pre-sales regarding the design and execution of campaigns to improve our internal and external … resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goals. Provide regular reporting of pipeline and forecasting to the Sales Manager Travel to customer locations and customer-focused events regularly Educate yourself to become an expert in SaaS products, CRM systems, and our product suite Qualifications A diploma or Master’s degree More ❯

new business opportunities and advocate multiple Freshworks product lines that focus on organizations (customers) with 500+ employees. As a brand ambassador, you will champion our innovative Software-as-a-Service products to make organizations more productive, efficient, and customer-oriented. Working hand-in-hand with our marketing team and our business development representatives, you will especially be responsible … with executive-level decision-makers and strive to become a trusted advisor and a partner at your named accounts Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points Communicate constantly with other departments such as marketing and pre-sales regarding the design and execution of campaigns to improve our internal and external … resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goals. Provide regular reporting of pipeline and forecasting to the Sales Manager Travel to customer locations and customer-focused events regularly Educate yourself to become an expert in SaaS products, CRM systems, and our product suite Qualifications A diploma or Master’s degree More ❯

new business opportunities and advocate multiple Freshworks product lines that focus on organizations (customers) with 500+ employees. As a brand ambassador, you will champion our innovative Software-as-a-Service products to make organizations more productive, efficient, and customer-oriented. Working hand-in-hand with our marketing team and our business development representatives, you will especially be responsible … with executive-level decision-makers and strive to become a trusted advisor and a partner at your named accounts Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points Communicate constantly with other departments such as marketing and pre-sales regarding the design and execution of campaigns to improve our internal and external … resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goals. Provide regular reporting of pipeline and forecasting to the Sales Manager Travel to customer locations and customer-focused events regularly Educate yourself to become an expert in SaaS products, CRM systems, and our product suite Qualifications A diploma or Master’s degree More ❯

new business opportunities and advocate multiple Freshworks product lines that focus on organizations (customers) with 500+ employees. As a brand ambassador, you will champion our innovative Software-as-a-Service products to make organizations more productive, efficient, and customer-oriented. Working hand-in-hand with our marketing team and our business development representatives, you will especially be responsible … with executive-level decision-makers and strive to become a trusted advisor and a partner at your named accounts Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points Communicate constantly with other departments such as marketing and pre-sales regarding the design and execution of campaigns to improve our internal and external … resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goals. Provide regular reporting of pipeline and forecasting to the Sales Manager Travel to customer locations and customer-focused events regularly Educate yourself to become an expert in SaaS products, CRM systems, and our product suite Qualifications A diploma or Master’s degree More ❯

Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International … travel to client sites Responsible and reliable, capable of working alone as well as part of a team Excellent written and verbal communication skills; able to work effectively with customer and other stakeholders. Must have excellent customer service and troubleshooting skills with a strong service orientation focus. Must have critical thinking ability, problem solving, appropriate judgment More ❯

The Accounting Success Manager I will be joining a growing Customer Success team to help support the mid-market customer base in our Close Management solution. The Accounting Success Management team maintains high levels of satisfaction and engagement among our customers to ensure their long-term success with the solution. Having previous professional accounting or audit experience will … allow the candidate to build instant rapport with our mid-market customer base by addressing accounting specific questions, scenarios, or other elements during the post implementation phase to maximize adoption and enhance our clients entire customer experience. This is a hybrid position based in our central London office 3 days per week. What You'll Do Cultivate Strong … nurture robust, long-term relationships with key stakeholders (including Controllers, Accounting Managers, CFOs, Business Systems/Operations, and IT) within our mid-market accounts. Deliver Consultative Solutions: Provide great customer service, product assistance, training, and tailored, consultative solutions to help clients achieve their close management and accounting operational goals within your assigned book of business. Drive Engagement: Respond More ❯

Technical Support Engineer - 1st/2nd Line - Managed Service Provider Environment Technical Support Engineer - Our client is a successful managed service provider (MSP) whose reputation for delivering excellent customer service demands they now hire an additional Technical Support Engineer to operate within their client support function. IDEALLY you will be employed (or recently employed) in a … Managed Service Provider (MSP) environment. Technical Support Engineer - Provision of 1st Line Helpdesk to 2nd Line support - Operating within a flat management structure, the ideal candidate will: • Enjoy providing remote and telephone support to a varied clientele • Have the ability to assist with project managing installations and upgrades • Have a very good working knowledge of PCs and Windows networking More ❯