126 to 150 of 798 Customer Service Jobs in London

Winston Taylor. Position summary Do you have proven supervisory experience in IT support, alongside strong leadership capabilities and a commitment to operational excellence? As Service Desk Supervisor at Winston Taylor on a 6-month fixed-term contract, you will oversee daily service desk operations during a transformative period … growth. You will lead and coach Service Desk Analysts, providing direction and motivation throughout. The role requires acting as an escalation point for complex enquiries. You will proactively identify issues and resolve them before they affect users. Monitoring performance against established KPIs and SLAs forms an essential part ...

Project Manager - Customer Access and Service Transformation Programme Location: London Rate: £576.14 per day Contract: Initial three months, with option to extend to six months Working pattern: Hybrid (2 days office, 3 days remote) Hours: 37.5 hours per week Start: September 2026 Client: Local Government Authority Urgent - Applications … Closing ASAP The opportunity We are seeking an experienced Interim Project Manager/PMO Lead to support the delivery of a major Customer Access and Service Transformation programme. The programme is moving from strategy and action planning into structured delivery. You will work closely with the Programme Director ...

work closely with lawyers and business services professionals, helping them make the most of the firm's technology platforms while delivering exceptional service and support. The Opportunity This role sits within a highly regarded IT team and offers a blend of: Technology support and troubleshooting User training and coaching … other business-critical applications Deliver training, coaching and guidance to improve technology adoption and user proficiency Respond to and escalate technical issues through the service management platform Work closely with wider IT teams to ensure efficient issue resolution Identify trends, recurring issues and opportunities for process improvements Promote technology ...

work closely with lawyers and business services professionals, helping them make the most of the firm's technology platforms while delivering exceptional service and support. The Opportunity This role sits within a highly regarded IT team and offers a blend of: Technology support and troubleshooting User training and coaching … other business-critical applications Deliver training, coaching and guidance to improve technology adoption and user proficiency Respond to and escalate technical issues through the service management platform Work closely with wider IT teams to ensure efficient issue resolution Identify trends, recurring issues and opportunities for process improvements Promote technology ...

hire for this role. Company Description Version 1 has celebrated30 yearsinbusinessand continues to be trusted by global brands to delivertechnology and transformationsolutions that drive customer success. Ourdeepexpertiseenables our customers to navigate the rapidlyevolving technology landscape. We foster strong partnerships withglobal technology leadersincluding Microsoft, AWS, Oracle, Red Hat,OutSystems, Snowflake … teams in the successful implementation and support of business-critical solutions. You will contribute to solution architecture, application customisation, integrations, upgrades, migrations, and continual service improvement initiatives. This is an excellent opportunity for an experienced Dynamics 365 professional who enjoys combining technical expertise, customer engagement, and solution delivery ...

hire for this role. Company Description Version 1 has celebrated30 yearsinbusinessand continues to be trusted by global brands to delivertechnology and transformationsolutions that drive customer success. Ourdeepexpertiseenables our customers to navigate the rapidlyevolving technology landscape. We foster strong partnerships withglobal technology leadersincluding Microsoft, AWS, Oracle, Red Hat,OutSystems, Snowflake … teams in the successful implementation and support of business-critical solutions. You will contribute to solution architecture, application customisation, integrations, upgrades, migrations, and continual service improvement initiatives. This is an excellent opportunity for an experienced Dynamics 365 professional who enjoys combining technical expertise, customer engagement, and solution delivery ...

4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a super-high CSAT of 99.8% Stevie Award winner in the category (Bronze): Customer Service Department of the Year – Computer Software - 100 or More Employees. Winner of the ISG Paragon Innovation Award in partnership with Sophos (customer … Respond to functional and technical elements of RFIs/RFPs with the assistance of Account Executives and Technical Sales Engineers Convey feature input and customer requirements to Product Management teams Partnering with sales executives to plan, prepare, and execute strategic deals in complex sales cycles, including Discovery Calls, Value ...

reporting, process, and governance to improve the accuracy, visibility, and efficiency of VAS, inventory adjustment processes, and operational workflows. Working closely with Distribution Centres, Customer Service, IT, Finance, Sales, and third‐party logistics providers, you’ll identify operational trends, drive process improvements, support system and reporting enhancements … Value-Added Services (VAS) across the EMEA distribution network Act as the primary operational contact for VAS onboarding, setup, maintenance, issue resolution, and customer‐specific requirements Manage EMEA sub‐inventory governance, including B-Grade, C-Grade, donation, recycling, destruction, and outlet inventory processes Develop strategies to reduce inventory adjustments ...

reporting, process, and governance to improve the accuracy, visibility, and efficiency of VAS, inventory adjustment processes, and operational workflows. Working closely with Distribution Centres, Customer Service, IT, Finance, Sales, and third-party logistics providers, you’ll identify operational trends, drive process improvements, support system and reporting enhancements … Value-Added Services (VAS) across the EMEA distribution network Act as the primary operational contact for VAS onboarding, setup, maintenance, issue resolution, and customer-specific requirements Manage EMEA sub-inventory governance, including B-Grade, C-Grade, donation, recycling, destruction, and outlet inventory processes Develop strategies to reduce inventory adjustments ...

holidays Our client, a leading London-based MSP, is hiring a Network Delivery Engineer to take ownership of the provisioning and successful delivery of customer network services. This role sits at the heart of the network service delivery process. You'll be responsible for ensuring new connectivity services … correctly provisioned, configured and activated, from initial order and port allocation through to service turn-up and handover. Much of the provisioning process is automated, so this isn't a role focused on manually configuring devices all day. Instead, you'll manage the provisioning workflow, complete the elements that ...

looking for an enthusiastic and motivated apprentice with great communication skills to kick start their IT career, and join us in providing excellent customer service and IT Support for King’s staff and students. You’ll be joining our End User Services Desktop Team, who are the front … devices for our staff and students, answering support queries, managing inventory, and much more besides. You’ll be responsible for: Providing technical and customer service support via a rota at campus-based locations Processing support tickets assigned to the End User Services team and ensure their timely completion ...

million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. Job DescriptionThis role is to support growth and customer retention across Europe and will be responsible for a portfolio of our strategic enterprise customers. The primary objective of the role is to help guide … Customers along their DEX journey, following Nexthink's DEX Methodology, to drive growth and adoption throughout the entire customer lifecycle. Key pillars to the Customer Success Team are: (i) Customer Success Plan, (ii) Value Tracking and (ii) Executive Business Reviews. You will be expected to lead ...

deploying Windows 7/10 Supporting Microsoft Office 2013 Proactively working to improve internal processes Pro-actively identifying potential problems and issues on customer sites Identification of potential opportunities to replace or implement new solutions Key Skills and Experience Very good English communication skills. Great customer service … resolve Windows system and software related issues. Printer setup, management and driver configurations. This is a job for an experienced IT professional with great customer service skills. If you are looking to get into IT this is not the job for you. ...

excellence receive the opportunity, support, and development they need to grow, thrive, and realise their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm. If you enjoy working with team members whose … defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Information Technology in our London office as a Specialist: IT Learning & Development The Specialist: IT Learning & Development designs, develops, and delivers technology learning solutions that support effective ...

Analytics & Sales - Japanese Speakers Location London Business Area Sales and Client Service Ref # 10045662 Description & Requirements The Analytics and Sales program is a unique opportunity to develop a comprehensive understanding of our Bloomberg products and clients in the wider context of financial markets. Following our comprehensive training program … your knowledge by assisting our clients in the Analytics department. In our Analytics business, you will provide 24/7 support for Bloomberg Professional Service users all over the world and across multiple industries. Reaching us via our Helpdesk using the 'Instant Bloomberg' chat system, clients access unparalleled customer ...

Analytics & Sales - Arabic Speakers Location London Business Area Sales and Client Service Ref # 10046705 Description & Requirements The Analytics and Sales program is a unique opportunity to develop a comprehensive understanding of our Bloomberg products and clients in the wider context of financial markets. Following our comprehensive training program … your knowledge by assisting our clients in the Analytics department. In our Analytics business, you will provide 24/7 support for Bloomberg Professional Service users all over the world and across multiple industries. Reaching us via our Helpdesk using the 'Instant Bloomberg' chat system, clients access unparalleled customer ...

Bloomberg Technical Support Specialist - French, Spanish or Portuguese Speaking Location London Business Area Sales and Client Service Ref # 10052784 Description & Requirements Bloomberg's Technical Support specialists are the very best in global front line support. We are responsible for supporting Bloomberg's variety of products and services across … needs. You will be responsible for communicating with key accounts while collaborating closely with market data and technology personnel as well as telecommunication providers, service vendors, and a variety of internal partners to ensure the highest quality of service to our customers. If you wish to be involved ...

with both existing and new accounts to demonstrate the benefits of providing data through an automated feeds process while providing the highest level of customer service. RESPONSIBILITIES Develop strong understanding of the benefits of using data feeds to our customers. Outreach to customers who are underutilizing data feeds. Increase … Meet with customers to review feed quality, onboard new properties, verify accuracy of information being provided. Track detailed activities describing interactions with customers. Use customer service skills to put customers at ease and provide exhaustive and comprehensive troubleshooting of the data feeds process before escalation. Follow and apply ...

Helpdesk Operator is the first point of contact for all facilities-related queries across the organisation. The role is responsible for delivering high-quality customer service, managing requests via phone, email, and internal systems, and ensuring that all issues are resolved efficiently in line with service level … agreements Our ideal Helpdesk Operator will: Excellent verbal and written communication skills Excellent telephone communication skills Strong customer service and interpersonal skills Ability to prioritise tasks and work under pressure High level of organisation and attention to detail Competent in Microsoft Office and internal systems Ability to work ...

regarding firm wide NBC training and outreach efforts. Implement departmental projects and initiatives as assigned. Assumes additional responsibilities as requested. Identifies and supports all customer service needs. QualificationsIdeal candidates will demonstrate: College degree or comparable experience preferred.1-2 years of data intake processing and customer service ...

line escalation point.The ideal candidate will have previous experience working in an MSP, a CCNP-level technical skillset, a proactive attitude in customer service, and a genuine interest in quickly upskilling. This is an excellent opportunity to join a nimble and agile company, gain exposure to a wide … range of technologies and eventually progress into consultancy. The Role We are looking for an enthusiastic and highly motivated Network Engineer with excellent customer service skills, a proactive attitude, and a strong interest to continue developing in this field. Working closely with our Technical Director, the successful candidate ...

part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with ...

Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet ...

Description: Job Description for Customer Relations Agent Company Overview Founded in 2007 by Mike and Alison Battle, Lapland began with a simple but powerful purpose: to honour the wonder of childhood at Christmas. Frustrated by the poor quality of festive experiences available for their own four boys, the Battles … professionals to produce an experience of unprecedented quality and detail. With an NPS of 72 (outperforming industry icons in the entertainment space), Lapland’s customer loyalty is second to none and has now welcomed nearly 2 million ‘believers,’ with tickets selling out on release for what the press ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...