126 to 150 of 403 Customer Service Jobs in London

successful applicant will be the first point of contact when patients either phone or come into one of TLCP sites. They will deliver excellent customer service and arrange appointments for patients with the most appropriate clinician in order to meet the patients wishes. They will give advice … patient Matters TLCP Partnership aims to provide high quality health care in a responsive, supportive, courteous and cost-effective manner. We will: Provide a service which puts patient welfare at the heart of all we do Work within the framework of NHS Primary Care Services to provide professional medical ...

managed IT services, cloud infrastructure, cyber security, Microsoft solutions, and digital transformation projects to businesses across the UK. With a strong reputation for exceptional customer service and technical expertise, the company is continuing to expand and is looking for an Operations Manager to drive operational excellence and support … with the senior leadership team to oversee the day-to-day running of the business, optimise operational processes, and ensure the highest standards of service delivery. You'll be responsible for driving efficiency across departments, improving workflows, and ensuring the business has the operational foundations to support continued growth. ...

Skills Assistant Finance Officer Sound knowledge of Housing Benefit Overpayment recovery legislation, regulations and recovery methods including PDP, DEA, BTR etc. Ability to analyse customer circumstances and make informed decisions on appropriate recovery action in accordance with legislation and policy. Excellent communication and negotiation skills, with the ability … Management/Exchequer Services Grade: Scale 6/SO1 Responsible to: Finance Officer Responsible for: None Main purpose of post To provide a proactive customer focused exchequer service to given service areas and suppliers, taking personal responsibility to resolving issues/problems in a collaborative manner (where ...

Site Service Engineer, CT Imaging Systems ** CT Imaging Systems ** ***Excellent opportunities for experienced Service Engineers from a range of electronics or electro-mechanical system backgrounds to join a market leading manufacturer of x-ray/CT imaging systems *** Basic Salary £40,000 to £60,000 £7,500 Signing … Bonus Full Product Training Pension Healthcare Phone, Laptop Holidays The Role – Site Service Engineer, CT Imaging Systems This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for the service, installation and breakdown repair of a wide range of sophisticated ...

This role is ideal for someone who thrives at the intersection of business transformation, solution architecture, and hands‐on design, bringing together Dynamics 365 Customer Engagement, Power Platform, and enterprise integration capabilities to deliver scalable business solutions. This is not a standalone Power Platform position. You will play … pivotal role in designing and shaping complex solutions across the wider Microsoft ecosystem, helping organisations modernise legacy platforms, consolidate systems, and create seamless customer and operational experiences. Working closely with senior stakeholders, technical teams, and business leaders, you will own solution design from concept through to delivery, ensuring business ...

effective support.Identify and manage risks to legacy voice recording systems and ensure there are comprehensive checks in place to prevent any loss of service and align with the Head of Trader Voice to migrate to a strategic platform.Ensure all upgrades and changes to production systems follow the TPICAP process … aspects of the production environment.Work with Head of Trader Voice to provide system monitoring improvements and alerting tools in order to provide proactive & accurate service reporting of the Global Trader Voice estate and to automate the process controls where possible.Complete the transformation from legacy to VFC recording systems ...

approved technical solutions across development, testing, and live environments. Design, build, customise, and deploy solutions within Microsoft Dynamics 365 applications, including areas such as Customer Engagement, Sales, Customer Service, Field Service, Finance, and Operations. Develop and configure Dynamics 365 components, including entities, forms, views, workflows, business … technologies relevant to Dynamics 365 development. Skills and Experience Essential: Proven experience developing solutions within Microsoft Dynamics 365 environments. Strong knowledge of Dynamics 365 Customer Engagement and/or Finance & Operations modules. Experience with C#, JavaScript, TypeScript, Power Apps, Power Automate, and Dynamics 365 plugin development. Experience working with ...

technology, systems and integrations that support EF English Live’s commercial operations, including e‐commerce, Salesforce and sales technology, marketing and omnichannel platforms, customer‐facing business systems, and the integration and configuration of the Efekta platform for our customers. Product ownership remains with the business and relevant product teams. … commercial plan, and understood across the SLT and key teams. A functioning e‐commerce capability live in priority markets, integrated with Salesforce, payments and customer operations, while preserving telesales performance. AI‐enabled capabilities deployed across key customer, commercial and operational journeys, delivering measurable improvements in conversion, revenue ...

Line Service Desk Analyst Role Full-time, permanent role Location: 5 days in Canary Wharf Need to have construction experience Main Responsibilities Field incoming service desk incidents and requests: Act as a contact for the internal customers receiving IT incidents and requests through calls, emails, portal and walk … Receive, log, and manage incidents and requests within the IT Service Management platform Assist maintenance of our asset management database, tracking changes accordingly Provide a high-level of customer service and adhere to service management principles and processes (ITIL) Resolve IT service desk requests ...

term platform health. Target Technical Landscape The successful candidate will provide architectural governance and hands-on direction across an expansive enterprise footprint, including: Core & Service: Sales Cloud, Service Cloud (including Service Cloud Voice) Commerce & Fulfillment: Commerce Cloud (B2B/B2C/D2C), Salesforce Order Management (SOM) Data … Lead or Principal Salesforce Architect designing and delivering large-scale, multi-cloud enterprise solutions. Core Domain Expertise: Deep knowledge of Salesforce Core platforms (Sales & Service Cloud), with specific experience in contact center and customer service architectures. Enterprise Integration: Strong expertise designing complex system interfaces, high-throughput integration ...

effective support.* Identify and manage risks to legacy voice recording systems and ensure there are comprehensive checks in place to prevent any loss of service and align with the Head of Trader Voice to migrate to a strategic platform.* Ensure all upgrades and changes to production systems follow … production environment.* Work with Head of Trader Voice to provide system monitoring improvements and alerting tools in order to provide proactive & accurate service reporting of the Global Trader Voice estate and to automate the process controls where possible.* Complete the transformation from legacy to VFC recording systems and migrate ...

effective support. Identify and manage risks to legacy voice recording systems and ensure there are comprehensive checks in place to prevent any loss of service and align with the Head of Trader Voice to migrate to a strategic platform. Ensure all upgrades and changes to production systems follow … production environment. Work with Head of Trader Voice to provide system monitoring improvements and alerting tools in order to provide proactive & accurate service reporting of the Global Trader Voice estate and to automate the process controls where possible. Complete the transformation from legacy to VFC recording systems and migrate ...

Length Management Organisations and Housing Associations. About the Role: As a Planner you will be working in a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. This local contract covers Redbridge council within … back to site. Day to day duties: Support the scheduling of operative and sub-contract resource to ensure effective resource management, delivery of a customer focussed repairs service and that performance targets are met/achieved. Ensure IT systems are operated effectively, operatives are using and updating their ...

technology solutions provider specialising in telecommunications, unified communications and business connectivity. They are looking for an experienced Project Delivery Manager to take ownership of customer projects from initial handover through to successful completion. This is a hands-on, client-facing role for someone who understands the delivery of telecoms … closely related managed communications environment is essential. Candidates without relevant sector experience will not be considered. The Role: You will manage several customer projects at the same time, providing clear communication, strong project control and a consistently high level of service. Projects may include: Unified communications and hosted voice ...

Days per Week) Location: Greater London This is an excellent opportunity for an experienced IT Support professional who enjoys working in a highly visible, customer-facing environment. As a Workplace Technology Engineer, you will be a key point of contact for end users, delivering high-quality technical support … support, field services and end-user computing support , resolving technical issues, managing hardware deployments, supporting workplace technologies and contributing to ongoing IT projects and service improvements. Key Responsibilities Provide 1st and 2nd line technical support to users across the organisation. Troubleshoot and resolve hardware, software, networking and connectivity issues. ...

Service Desk Engineer Monday to Friday, 8:30am – 5:00pm Office based in Orpington Competitive Salary Our client is looking for a service desk engineer to join their team. they are looking for an enthusiastic and technically proficient individual to be a part of a growing department. … work with a variety of platforms and systems, including Windows, Mac OS, Google Workspace, Office 365, and cloud Wi-Fi solutions. Key Responsibilities Customer Support: Provide expert guidance to customers and resolve complex fault tickets within SLAs, ensuring customer satisfaction and adherence to timelines. Technical Troubleshooting: Diagnose ...

hire an Ecommerce AI Engineer. You will join a collaborative, commercially focused team, building innovative AI products, ecommerce platforms and digital tools that improve customer experience and business performance. The Role As the Ecommerce AI Engineer, you will combine software engineering, AI implementation and commercial problem-solving to build … Responsibilities Digital Platforms and Ecommerce Build and manage WordPress websites from initial concept through to launch Integrate booking engines, payment systems, ecommerce platforms and customer portals Improve website performance, security, accessibility, technical SEO and conversion rates Manage GA4, Google Tag Manager, Search Console, Google Ads tracking and A/ ...

hire an Ecommerce AI Engineer. You will join a collaborative, commercially focused team, building innovative AI products, ecommerce platforms and digital tools that improve customer experience and business performance. The Role As the Ecommerce AI Engineer, you will combine software engineering, AI implementation and commercial problem-solving to build … Responsibilities Digital Platforms and Ecommerce * Build and manage WordPress websites from initial concept through to launch * Integrate booking engines, payment systems, ecommerce platforms and customer portals * Improve website performance, security, accessibility, technical SEO and conversion rates * Manage GA4, Google Tag Manager, Search Console, Google Ads tracking and A/ ...

hire an Ecommerce AI Engineer. You will join a collaborative, commercially focused team, building innovative AI products, ecommerce platforms and digital tools that improve customer experience and business performance. The Role As the Ecommerce AI Engineer, you will combine software engineering, AI implementation and commercial problem-solving to build … Responsibilities Digital Platforms and Ecommerce * Build and manage WordPress websites from initial concept through to launch * Integrate booking engines, payment systems, ecommerce platforms and customer portals * Improve website performance, security, accessibility, technical SEO and conversion rates * Manage GA4, Google Tag Manager, Search Console, Google Ads tracking and A/ ...

hire an Ecommerce AI Engineer. You will join a collaborative, commercially focused team, building innovative AI products, ecommerce platforms and digital tools that improve customer experience and business performance. The Role As the Ecommerce AI Engineer, you will combine software engineering, AI implementation and commercial problem-solving to build … Responsibilities Digital Platforms and Ecommerce * Build and manage WordPress websites from initial concept through to launch * Integrate booking engines, payment systems, ecommerce platforms and customer portals * Improve website performance, security, accessibility, technical SEO and conversion rates * Manage GA4, Google Tag Manager, Search Console, Google Ads tracking and A/ ...

exciting opportunity has arisen for a Field Service Engineer, based in North Wales, to work for a company delivering industry leading IoT solutions. The Field Service Engineer, based in Wales, will report into the Technical Operations Manager and will be required to operate with a high degree … autonomy whilst working against pre-defined work schedules. Key Responsibilities and Accountabilities Installation and corrective maintenance of all company Leisure products on customer sites in accordance with agreed service level agreements. Develop strong relationships with key personnel at customer sites (Owners/General Managers/Sales Managers ...

focus on root-cause analysis and preventative improvements.The successful candidate should possess a positive 'can-do' attitude and an intuitively high level of customer service in their approach. This will complement strong FIX, database (SQL, Sybase or Oracle), Linux, understanding of cloud-based technologies, Windows and Networking troubleshooting … standard for the team* Ability to confidently communicate at all stakeholder levels (technical, client, trader, executive team) and influence decision-making* Passionate about customer satisfaction and service excellence* Excellent organisational skills with the ability to prioritise under pressure* Disciplined approach towards Service Level Agreement adherence and minimising ...

focus on root-cause analysis and preventative improvements. The successful candidate should possess a positive ‘can-do’ attitude and an intuitively high level of customer service in their approach. This will complement strong FIX, database (SQL, Sybase or Oracle), Linux, understanding of cloud-based technologies, Windows and Networking … standard for the team Ability to confidently communicate at all stakeholder levels (technical, client, trader, executive team) and influence decision-making Passionate about customer satisfaction and service excellence Excellent organisational skills with the ability to prioritise under pressure Disciplined approach towards Service Level Agreement adherence and minimising ...

summary An exciting opportunity has arisen in the Surgical Specialties Division at University College London Hospital NHS Foundation Trust, for a talented and dynamic Service Manager to assist in the management of our Trauma and Orthopaedic service. You will support the Assistant General manager in overseeing the operational delivery … including RTT, activity and workforce alongside managing both elective and non-elective pathways for patients. This would be an ideal opportunity for a current service manager looking to gain experience in a busy and high performing surgical service or a driven individual thatpossessesthe qualities needed to take their ...

focus on root-cause analysis and preventative improvements.The successful candidate should possess a positive 'can-do' attitude and an intuitively high level of customer service in their approach. This will complement strong FIX, database (SQL, Sybase or Oracle), Linux, understanding of cloud-based technologies, Windows and Networking troubleshooting … autonomously, setting the standard for the teamAbility to confidently communicate at all stakeholder levels (technical, client, trader, executive team) and influence decision-makingPassionate about customer satisfaction and service excellenceExcellent organisational skills with the ability to prioritise under pressureDisciplined approach towards Service Level Agreement adherence and minimising Mean ...