126 to 150 of 258 Customer Service Jobs in London

Partner badges across key domains: Modern Work, Security, Data & AI (Azure), Infrastructure (Azure), and Digital & App Innovation (Azure). Drawdown Awards – Best Managed IT Service Provider, 2025 Innovative/unique projects: Pioneered IT outsourcing for cruise shipowners in Antarctica Your Expertise: Managed IT Support, Managed Cybersecurity, Microsoft, Cloud. … over 30 years - Doherty IT consultancy and managed services provider has supported world-renowned international clients. The business is dedicated to delivering exceptional customer service within the professional and financial services sector, including leading private equity and venture capital firms, as well as several top UK law firms. ...

over 30 years - Doherty IT consultancy and managed services provider has supported world-renowned international clients. The business is dedicated to delivering exceptional customer service within the professional and financial services sector, including leading private equity and venture capital firms, as well as several top UK law firms. … across the UK SME market, with a particular focus on organisations operating in highly regulated sectors. These are clients where risk, compliance, security, and service quality are critical. This is a true hunter position. You will be expected to open doors, build relationships, and convert complex, long-cycle managed ...

ServiceNow Architect London (Hybrid) 6 Month Contract £600/day (Outside IR35) ServiceNow Architect needed with deep Telecoms domain experience including Telecommunications Service Management (TSM). 6 Month Contract based in London (Hybrid). Paying up to £600/day (Outside IR35). Start ASAP in May/June … office in London. Working with a global IT Consultancy supporting a Telecoms end client with a ServiceNow solutions project: ServiceNow Architect with strong Telecommunications Service Management (TSM) experience. Designing end-to-end solutions within the ServiceNow TSM module, including alignment with ITOM, ITIL, CMDB, CSDM standards. Platform Expertise: extensive ...

between business units, technical teams, and third-party partners Support project managers by tracking tasks, updating project plans, and providing progress reporting. Essential Experience Customer service experience (contact centre, retail, hospitality etc). Strong verbal and written communication skills. Knowledge of Microsoft Office applications Positive, can-do attuite ...

clients to define and clarify business requirements. Advanced Microsoft Dynamics 365 CE/CRM functional certification (e.g., Microsoft Certified: Dynamics 365 Marketing, Sales, or Customer Service Functional Consultant Associate) or equivalent. Strong background in systems strategy, requirements gathering, testing, training, support procedures, and post-implementation support. Excellent communication ...

Setting up SSO with variety of IDP’s Understanding of process governance workflows Non-Technical: Excellent verbal and written communication skills. Strong interpersonal and customer service skills. Exceptional analytical and problem-solving abilities. Results-driven mindset. Ability to work in virtual teams across time zones. Self-motivated with ...

Intune Most importantly, as an IT Support Engineer, it is essential that you are a clear and logical thinker with a quality approach to customer service. You should also be a good communicator with excellent social skills, ensuring that the teaching and support staff at the school are kept ...

Intune Most importantly, as an IT Support Engineer, it is essential that you are a clear and logical thinker with a quality approach to customer service. You should also be a good communicator with excellent social skills, ensuring that the teaching and support staff at the school are kept ...

only** Successful business in the digital economy is not about an idea any longer. Implementation of the idea, crisp processes, seamless workflows that make customer experiences – these are the cornerstone of commercial success for any business today. As a Technical Consultant with Konversational, you will be hands-on leading … consulting environment, with the responsibility for implementing ServiceNow for a range of customers. Konversational is a boutique consultancy which delivers a new level of customer experience expertise that helps brands accelerate their digital transformation, through the ServiceNow platform. Why work with us? We work hard ...

expected from applicants. London (Hybrid) 6 Month Contract £600/day (Outside IR35) ServiceNow Architect needed with deep Telecoms domain experience including Telecommunications Service Management (TSM). 6 Month Contract based in London (Hybrid). Paying up to £600/day (Outside IR35). Start ASAP in May/… office in London. Working with a global IT Consultancy supporting a Telecoms end client with a ServiceNow solutions project: ServiceNow Architect with strong Telecommunications Service Management (TSM) experience. Designing end-to-end solutions within the ServiceNow TSM module, including alignment with ITOM, ITIL, CMDB, CSDM standards. Platform Expertise: extensive ...

process and improve overall seller and creator experience and confidence in TikTok e-commerce. Identify areas of opportunities to improve performance, work with oncall service and operation leader to develop a comprehensive improvement plan. Work with the SOP, product operations, project management, QA, Education and Policy teams to optimize … Perform root cause analysis (RCA) on escalated appeal cases Manage BPO sampling activities via the Rock platform Compile and issue regular reports on BPO service quality for appeal processes Address escalations from the MOC regarding appeal cases Conduct end-to-end follow-up on MOC-revoked appeal cases Minimum ...

pensions with us. With our hot coral cards and get-paid‐early feature, combined with financial education on social media and our award‐winning customer service, we have a long history of creating magical moments for our customers. We’re not about selling products – we want to solve … technology and agile ways of working. Our credit analysts and managers are fully embedded into a product squad alongside Product Managers, Engineers, Designers, Marketers, Customer Researchers, Data Scientists etc. This enables us to solve customer problems in a fast paced and innovative way. Lead and grow a team ...

communicate effectively and confidence in managing escalations Self-aware, open-minded with a high degree of personal and professional integrity Committed to delivering exceptional customer service Continuously strives for improvement; to look for best practice and evolve ways of working to ensure best possible results Approachable and supportive … peace of mind to explore the world, their way – enabling them to travel confidently because they know they have us to lean on. Customer centricity and digital are at the heart of our business strategy. Our commitment to innovation has never been greater, with the development of a number ...

communicate effectively and confidence in managing escalations Self-aware, open-minded with a high degree of personal and professional integrity Committed to delivering exceptional customer service Continuously strives for improvement; to look for best practice and evolve ways of working to ensure best possible results Approachable and supportive … peace of mind to explore the world, their way – enabling them to travel confidently because they know they have us to lean on. Customer centricity and digital are at the heart of our business strategy. Our commitment to innovation has never been greater, with the development of a number ...

deliverables, ensuring sponsors clearly understand event requirements, timelines, and deadlines. The role plays a key part in optimising sponsor ROI by delivering excellent customer service and ensuring a seamless, well-organised event experience. The role also provides administrative and operational support across the full event lifecycle. Through active … focused, with strong problem-solving skills and the ability to think creatively when challenges arise Strong written and verbal communication skills, with a professional, service-oriented, and collaborative approach Confident team player, comfortable working across departments and with senior internal and external stakeholders Self-motivated, accountable, and able ...

User-Acceptance-Test (UAT) for the “Tooling OPS” project in Microsoft Dynamics amongst all teams involved at TCSUK, including Sales, Delivery, Maintenance and Customer Service Ensure any gaps are analysed and shared with the respective teams at Central responsible for implementing fixes and changes Follow-up with internal ...

Ability and willingness to travel internationally Exposure to statistical platforms such as Python and R (desirable though full training provided) Previous experience in a customer service industry (desirable) Job Benefits Hybrid/Flexible Working (3 days in office) Central London location Support for on-going training and education ...

role Strong macOS troubleshooting (GUI & terminal) Experience in fast-paced environments (agency/creative sector advantageous) Helpdesk/ticketing system experience Excellent communication and customer service skills Strong organisational and time management abilities Desirable Skills Advanced JAMF or macOS MDM knowledge Shell scripting or automation experience Understanding ...

solutions, delivering high-quality installations, maintenance, and support for a wide range of clients across various industries. We pride ourselves on our commitment to customer satisfaction, technical excellence, and innovative AV solutions. Due to growth and increasing demand for our services, we are now looking for a skilled … dynamic Audio Visual Field Service Engineer to join our team. Role Overview: As an AV Field Service Engineer, you will be the face of our company, providing on-site support, maintenance, and installation services to our clients. You will be responsible for troubleshooting, repairing, and ensuring the optimal ...

will provide support to finance functions, and be actively involved in projects. Generate financial reports and associated analysis. Delivery and support to an internal customer base on a international scale with a focus on Oracle Finance applications The Person Strong I.T background to include Oracle EBS Excellent customer service skills Finance/Accounting understanding/exposure Strong technical skills in sql, plsql, UNIX scripting Oracle Applications Development Standards knowledge Please quote 52357when calling Alexander Lloyd. This is only one of many vacancies we are handling. Alexander Lloyd is the leading recruiter across a range of roles ...

looking to what comes next and who wants to join us. As a D2C brand operating online, our website is key to our customer journey, and ultimately our success. This role offers an exciting opportunity to someone who relishes anything to do with ecommerce and websites, who enjoys … move with Shopify developments. Being able to switch between methodical and organised administration to contributing seeking opportunities for growth. Shopify, SEO, CRO and customer journeys will be their daily joy. Role Responsibilities: As an Ecommerce Executive, you will join a team where your role is vital to the success ...

looking for a talented UX/UI Designer to join the Fenwick Digital team and help shape the future of our online customer experience. In this hands-on role, you’ll be at the forefront of elevating site journeys across web and mobile, ensuring every interaction feels as premium … intuitive, and curated as our in-store experience. You’ll analyse customer journeys, identify opportunities for improvement, and design seamless, visually engaging interfaces that enhance usability, drive engagement, and boost conversion. Working collaboratively with teams across Trading, Content, Marketing, and Development, you’ll turn insights into wireframes, prototypes ...

overseeing the administrative functions of a CRM system Experience of implementing, managing reviewing and refining administrative processes Experience of delivering a first-class service to clients or customers A strong understanding of the voluntary and community sector, ideally within the youth sector Experience of managing or supervising a large … onboarding process, ideally of volunteers, with the understanding of the importance of safer recruitment Experience of empowering a team to deliver a first-class customer service Experience of working with volunteers and the knowledge of how to ensure they are supported Experience in managing challenging emails, calls ...

Junior Account Executive (German Speaker) Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £35k basic salary ...

Contact Centre and wider Business Operations function. This role is central to maintaining a high-performing Salesforce environment that underpins operational cadence, customer management, and strategic initiatives. Duties Oversee the configuration, design, functionality, and end-user support of the Salesforce platform. Configure and maintain custom objects, record types, fields … enforce change-control processes and Salesforce best practices across maintenance, configuration, development, testing, and data integrity. Coordinate resources involved in developing and maintaining customer management systems, including contractors, vendors, and interns. Engage with business stakeholders-particularly within the Contact Centre-to gather and analyse requirements, propose Salesforce-based solutions ...