326 to 350 of 1,278 Customer Service Jobs in London

Service Desk Analyst – London – 6-month FTC - £38-42k (pro rata) We are currently working with a highly reputable financial services provider that is actively recruiting for a Service Desk Analyst to join them on a 6-month fixed term contract. Our client is looking for somebody … who can provide 1st and 2nd line technical support in a fast-paced environment, with a focus on excellent customer service. Responsibilities: Troubleshooting IT issues and requests at 1st/2nd line level Providing support on mobile phones and laptops Using Active Directory for managing permissions Troubleshooting on AV … Teams, Exchange Active Directory administration experience Experience supporting VOIP technologies ITIL foundation qualification or experience in ITIL environments A desire to provide first class customer service Excellent communication skills In line with the Conduct Regulations 2003, when advertising permanent vacancies JNC Recruitment are acting as an Employment Agency More ❯

Service Desk Analyst – London – 6-month FTC - £38-42k (pro rata) We are currently working with a highly reputable financial services provider that is actively recruiting for a Service Desk Analyst to join them on a 6-month fixed term contract. Our client is looking for somebody … who can provide 1st and 2nd line technical support in a fast-paced environment, with a focus on excellent customer service. Responsibilities: Troubleshooting IT issues and requests at 1st/2nd line level Providing support on mobile phones and laptops Using Active Directory for managing permissions Troubleshooting on AV … Teams, Exchange Active Directory administration experience Experience supporting VOIP technologies ITIL foundation qualification or experience in ITIL environments A desire to provide first class customer service Excellent communication skills In line with the Conduct Regulations 2003, when advertising permanent vacancies JNC Recruitment are acting as an Employment Agency More ❯

You'll contribute to pipeline and growth, not just activity metrics Ideal for former SDRs ready to step into a more strategic, analytical, and customer-first role. If you're passionate about technology, thrive in fast-paced environments, and want to help enterprise buyers discover the value of conversational … AI-we want to talk.Apply now and shape the future of customer experience. Responsibilities: Customer-Centric Engagement Build trust and provide value early in the customer journey. Ensure that customer experience remains a priority throughout interactions, aligning with Boost.ai's focus on exceptional service. Personalized Outreach … Boost.ai is a global software company specializing in scalable Conversational AI for enterprises. Since 2016, we've developed chat and voice solutions that enhance customer service and internal support, launching over 600 virtual agents across EMEA and North America. Headquartered in Stavanger, Norway, with offices in Oslo, Stockholm More ❯

products and solutions, offering a range of cutting-edge, open, and environmentally-friendly infrastructure products for cloud, edge, and other emerging scenarios. With a customer-centric approach, KAYTUS flexibly responds to user needs through its agile business model. http://www.kaytus.com/Responsibilities 1、Responsible for managing and … meeting the needs of local customers and providing timely after-sales solutions; 3、Be capable of managing and coordinating the local team, and improving customer satisfaction and service management quality; 4、Evaluate the current status of the service system in the local region, and develop plans and … improvement solutions; 5、Collaborate with sales to solve problems, and plan and implement key service projects. Qualifications 1、Familiar with the construction and operation management of customer service systems in the ICT industry, with more than 3 years of experience in the service systems of the More ❯

products and solutions, offering a range of cutting-edge, open, and environmentally-friendly infrastructure products for cloud, edge, and other emerging scenarios. With a customer-centric approach, KAYTUS flexibly responds to user needs through its agile business model. http://www.kaytus.com/Responsibilities 1、Responsible for managing and … meeting the needs of local customers and providing timely after-sales solutions; 3、Be capable of managing and coordinating the local team, and improving customer satisfaction and service management quality; 4、Evaluate the current status of the service system in the local region, and develop plans and … improvement solutions; 5、Collaborate with sales to solve problems, and plan and implement key service projects. Qualifications 1、Familiar with the construction and operation management of customer service systems in the ICT industry, with more than 3 years of experience in the service systems of the More ❯

products and solutions, offering a range of cutting-edge, open, and environmentally-friendly infrastructure products for cloud, edge, and other emerging scenarios. With a customer-centric approach, KAYTUS flexibly responds to user needs through its agile business model. Responsibilities 1、Responsible for managing and coordinating the implementation, delivery, acceptance … meeting the needs of local customers and providing timely after-sales solutions; 3、Be capable of managing and coordinating the local team, and improving customer satisfaction and service management quality; 4、Evaluate the current status of the service system in the local region, and develop plans and … improvement solutions; 5、Collaborate with sales to solve problems, and plan and implement key service projects. Qualifications 1、Familiar with the construction and operation management of customer service systems in the ICT industry, with more than 3 years of experience in the service systems of the More ❯

Working hours: Full-time(Monday - Friday; 9.30am - 5.30pm) Reports to: IT Service Delivery Manager Team: IT Location: London The Firm Farrer & Co is synonymous with the highest quality legal advice and service. We advise individuals, families, businesses, financial services, educational and not-for-profit organisations on every aspect of … which mean we gain our clients' trust, always strive to do the right thing, and aim for the best results for them. Superb client service sits at the heart of everything we do. We are modern lawyers with timeless values. The Team As a progressive technology team, Farrers IT … involvement in firm-wide rollouts, new starter induction training, and continuing development of employees. The IT Department's mission is to meet and exceed customer expectations and deliver outstanding service. We contribute to the success of the firm through the provision of timely and consistently high-quality service More ❯

Zebrec are delighted to offer this role as Senior AV Service Engineer working for our client who is a reputable & leading provider of professional services to their industry of Audio Visual Systems Integration. An exciting opportunity has arisen for a Senior AV Service Engineer to join a fast … Audio Visual and Video Conferencing solutions and is expanding rapidly overseas as well as developing a number of market leading innovations. The Senior AV Service Engineer main responsibility is to provide preventative maintenance and reactive support of audio visual and videoconferencing systems to our corporate clients. Clients are predominately … and South East of England, but travel throughout the UK and Europe may be required. Snapshot of Role, Responsibilities & Skills for the : Senior AV Service Engineer As part of your role as Senior AV Service Engineer you will be responsible for: Faultfinding of audio visual and video conferencing More ❯

matter what they're going through. For too long, people in debt have borne the brunt of poor industry practices. Intimidating tactics, time-consuming customer service and a one-size-fits-all approach that overlooks the reasons anyone can fall into debt in the first place. Meanwhile, businesses … suffer too. Poor customer experience translates to poor customer satisfaction, high churn rates, bad brand reputation and ultimately missed opportunities. That's why we're taking a radically different approach. Pioneering an industry-first AI-native collections platform, we build products that help individuals clear their debts in … a way that suits them, whilst providing businesses with an improved customer experience and game-changing insights into their customer base. Since our launch in 2021, we've worked with some of the UK's leading companies, including Octopus, Scottish Power and Philips - helping millions of people move More ❯

Service Desk Analyst Holborn, London, UK . Argus is where smart people belong a nd where they can grow. We answer the challenge of illuminating markets and shaping new futures. What we're looking for We are currently looking for an ambitious service desk analyst to provide remote … support across the EMEA region. You will work as a key member of a small team to ensure that a high level of customer service and support is maintained to all internal and external customers. The IT department is responsible for supporting and maintaining the company's IT … quickly and efficiently. In addition to responding to a broad range of queries ranging from setting up an email account to system diagnostics, the Service Desk Analyst will work providing support to end users & assist with IT projects. Contributing to and enhancing the IT support provision across the business. More ❯

our complex enterprise and strategic partners succeed in the digital economy. The Digital Transformation Services team is at the heart of AppDirect. Under the Customer Success Organization, we help drive our customer's technical success. We provide world-class relationship management and consultation to the companies we partner … CRM and other systems; as well as providing custom software solutions to make our customers uniquely successful. The Digital Transformation Services team offers our customer the technical expertise for a streamlined experience from the user UI to the reports consumed by the data analyst. We have impressive members on … this team who have a strong, customer-first culture. What you'll do and how you'll have an impact Understand and define customer business processes and present opportunities for optimisation and use of the Marketplace functionality; Serve as a platform functional expert to drive optimal use and More ❯

You will need to login before you can apply for a job. Senior Leader, Customer Solutions Management, AGS UKI CSM Team Sector: Customer Services Role: Senior Executive Contract Type: Permanent Hours: Full Time DESCRIPTION AWS is seeking a Customer Solutions Manager (CSM) Leader to help customers realize … modern, cloud native solutions, leveraging AWS Services including analytics, AI/ML and Kubernetes, that fulfill their highest ambitions. You will work backwards from customer objectives, utilize AWS best practices developed over thousands of engagements, and design and execute an end-to-end frictionless cloud adoption experience. Your customers … including sales, solution architecture, enterprise support, product development, professional services, and partners. As a leader, you and your team will earn trust across the customer's organization, identify strategic opportunities, uncover cloud use cases, establish roadmaps and actionable program plans, capture success criteria, orchestrate advanced technical architectures, and establish More ❯

PME, and associated networks, in various field locations in UK & Europe. This role requires travel within the UK & Europe, strong technical expertise, and excellent customer service skills. Training and shadowing of experienced PMS engineers will be provided where required to ensure you have the necessary skills and knowledge … PLC, HMI, SCADA, PME, and network systems. Develop and deliver training sessions for client staff on PMS systems. Maintain strong client relationships through excellent customer service. Document all service activities, including installation, maintenance, and troubleshooting reports for PLC, HMI, SCADA, PME, and network systems. Prepare and submit detailed … service reports and feedback to the CPS & PMS team. Technical Support and Troubleshooting: Provide on-site technical support to clients, addressing any issues with PMS, including PLC, HMI, SCADA, PME, and network systems. Troubleshoot hardware and software problems in a timely manner. Liaise with internal & external technical support teams More ❯

Senior Staff Backend Engineer, Customer Operations Cardiff, London or Remote (UK) We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education … on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ️ The Customer Operations team provides tech-led and human support … experiences for now over 10 million customers. We don't just solve customer problems - we aim to improve customer satisfaction and product engagement by providing effortless, fast, and empathetic support. Our Operations tech team has three focus areas: Creating in-app experiences that enable customers to solve their More ❯

you will: -Coordinate day to day transportation operations to ensure all shipments are being managed in the most efficient way with the highest quality service to the customer -Collaborate with carriers (Logistics Service Providers) and internal customers -Analyze data from numerous databases (using Excel and/or … based tools, spreadsheets and ability to navigate and interpret data PREFERRED QUALIFICATIONS - Qualification in logistics, supply chain, operations or related field - Experience in transportation, customer service, and/or distribution environments - Demonstrated experience with air, sea and road freight - Experience using data to drive root cause elimination and More ❯

industry and post-production workflows. 1+ years of Digital Cinema account management experience. Ability to engage with and support clients directly to meet and service requests as required. Passionate about customer experience and customer service excellence. A positive attitude when experiencing obstacles and enthusiastic to get More ❯

GAR (Global Accounts Receivable) is seeking a proactive, customer-focused, and detail-oriented Portal Invoicing Analyst. The primary responsibility will be managing AWS customer invoice uploads (Global Scope) and onboarding customers on third-party portals. The individual should be responsible for resolving receivables-related queries from Amazon customers. … to ensure timely invoice uploads. Key Job Responsibilities Understand the Accounts Receivable process. Support the Portal Invoicing leader in onboarding customers and uploading AWS customer invoices on third-party portals. Follow up with the AWS AR collection team via SIM tickets, emails, and phone calls to ensure Purchase Order … updates on a daily master file post-invoice upload to ensure aging is current. Collaborate with stakeholders such as Billing, Finance, Legal, Tax, and Customer Service to resolve customer disputes and queries, and to maintain good client relationships internally and externally. Monitor high-risk accounts and escalate More ❯

As a Customer Engineer, you will be a key player in driving our customers' success by translating their business needs into innovative and effective technical solutions. You will partner with sales teams to understand customer challenges, design and present compelling solutions, and guide customers through the implementation and … blend of technical depth, business acumen, and strong communication skills, with a specialization in applying Generative AI technologies to solve complex business problems. A Customer Engineer needs a blend of strong technical skills in cloud-native technologies, including AI/ML, and excellent communication and problem-solving abilities to … assist customers with their cloud solutions. Core Focus: Google Cloud Platform (GCP) Expertise Cloud-Native Proficiency: Kubernetes, containers, and serverless architectures. GCP Service Mastery: Deep knowledge of core GCP services (Compute Engine, Storage, SQL, BigQuery, etc.), with a strong emphasis on Vertex AI and other AI/ML offerings. More ❯

that are easy to adopt and use. Amazon Connect is a cloud-based contact center platform enabling businesses to deliver engaging, dynamic, and personal customer service experiences. Built on ten years of development, it leverages AI and the AWS ecosystem, including Amazon Lex, Polly, Lambda, S3, and Kinesis … to provide a seamless, extensible customer experience. This technology is transforming customer interactions and service delivery. We are seeking a passionate Network Development Engineer to innovate and develop the telecom infrastructure essential to modern cloud contact centers. This role involves designing, owning, and delivering scalable, resilient systems … with a strong customer focus. The ideal candidate is a Telecom/VoIP Engineer with deep expertise in SIP, networking, and Linux/UNIX systems, capable of working on our internally developed SIP-based call center platform. You will join a diverse team of engineers working to improve our More ❯

technical support to customers as outlined by the statement of work and industry best practices Respond to user-reported issues in adherence to established Service Level Agreements Triage customer reported issues and respond to them via ticketing system, phone or remote sessions Perform advanced troubleshooting at the application … of fault (code, environment, or configuration) and work with the appropriate team(s) implementing the fix Provide timely feedback into the development process on customer-reported product problems Document actions to effectively communicate information internally and to customers Facilitate root cause investigations and manage the implementation of corrective and … VPN/NAT/GRE) Knowledge of Cloud infrastructure- ability to effectively deploy and manage cloud environments and integrate technologies that are part of customer stacks, to accurately replicate and resolve customer issues Knowledge of SIEM, vulnerability management tools, firewalls, malware, exploits, operating system structure and behavior Strong More ❯

matter what they're going through. For too long, people in debt have borne the brunt of poor industry practices. Intimidating tactics, time-consuming customer service and a one-size-fits-all approach that overlooks the reasons anyone can fall into debt in the first place. Meanwhile, businesses … suffer too. Poor customer experience translates to poor customer satisfaction, high churn rates, bad brand reputation and ultimately missed opportunities. That's why we're taking a radically different approach. Pioneering an industry-first AI-native collections platform, we build products that help individuals clear their debts in … a way that suits them, whilst providing businesses with an improved customer experience and game-changing insights into their customer base. Since our launch in 2021, we've worked with some of the UK's leading companies, including Octopus, Scottish Power and Philips - helping millions of people move More ❯

Service & Maintenance Engineer – London (M25 & Surrounding) – £44,000 - £48,000 Per Annum (OTE £55k+) Package Overview: Basic Salary: £44,000 - £48,000 per annum (Negotiable based on experience) + Overtime (OTE £55k+) Full-Time, Permanent Position Location: Field-based, covering London (primarily within the M25) and occasional travel across … the UK & Europe Company Overview – Service & Maintenance Engineer (CCTV, Access Control & Intruder Systems) Our client are an independent, privately-owned company with over 25 years of experience in the design, installation, maintenance, and support of high-level security systems including IP CCTV, Access Control, and Intruder Alarms. We act … Control Systems: Gallagher, Avigilon, Paxton, Maxxess IP CCTV Systems: Avigilon, Milestone, Hanwha, IDIS Intruder Systems: Texecom, Galaxy IP Networks and Configuration Effective communication and customer service skills Ability to work independently and as part of a team Full UK driving licence (Essential) Benefits of this Position: Competitive basic More ❯

Platform. This role is responsible for generating pipeline, leading presales, and growing our UK&I business and partnerships. It requires cross-industry collaboration, understanding customer requirements, and designing innovative Microsoft Dynamics and Power Platform solutions. The ideal candidate will have experience in a similar role, with extensive expertise in … in business development, pre-sales, solution architecture, or consulting within Microsoft Business Applications. Exceptional stakeholder management and communication skills. Deep knowledge of Microsoft Dynamics (Customer Service, Sales, Customer Insights), Power Platform, and Copilot. Existing network with Microsoft and enterprise clients. Proven leadership in managing pre-sales teams More ❯

Role - Customer Support Specialist Location - London Salary - £23k - £25k As part of our clients Customer Support team you will help them continue to deliver industry-leading customer service by supporting their UK and international travel agency/tour operator customers by phone, email and remote access. … Key Responsibilities: To provide outstanding customer service. Own and manage support cases throughout their lifecycle within the company, working closely with different teams to ensure customers receive a timely response to their queries. Provide 1 st line technical and functional support to users of Dolphin Dynamic's range of … and log bugs in Team Foundation Server (TFS). The person will be expected to gain a good understanding of SQL databases, Citrix networking, customer product installations and Crystal reports to resolve issues. Role Challenges: Managing your own workload against customer and internal SLA's. Maintaining a high More ❯

gather requirements, understand their business needs, and deliver solutions that provide measurable business value. Essential Skills & Experience : Strong experience with Microsoft Dynamics 365 (Sales, Customer Service, Field Service, etc.). Proficiency in C# and JavaScript, with experience in developing custom workflows, plugins, and integrations within Dynamics 365. More ❯