526 to 550 of 906 Customer Service Jobs in London

programming. What's Financial Products all about? The Financial Products team provides analysis and data to Bloomberg clients. We deliver the company's core product, the legendary Bloomberg Professional Service, reaching more than 320,000 subscribers and millions of business professionals. What we do as Advanced Specialists? Advanced Specialists work very closely with Sales and Analytics as partners to … product to drive development - Advanced specialists have expert product knowledge where each individual has a particular niche where they excel. Sales will leverage your diverse skills to showcase our customer services ability to go above and beyond standard expectations What to expect from your full-time opportunity You will start off your career within the Analytics department. In the … equiv) - Business fluency in a second language preferred (As needed regionally) - Strong interest in financial markets and understanding of Bloomberg's position within it - Experience in and enthusiasm for customer service - Interest in technology and software solutions is desirable - Multi-tasking and ability to work well under pressure - Excellent verbal and written communication skills - Desire and flexibility to More ❯

Customer Service & Technical Support Specialist - London - £40k Platform Recruitment have partnered with a fast-growing clean energy company. They are looking for a customer support specialist to help customers with installation, troubleshooting, and ongoing maintenance while contributing to system improvements. Key Responsibilities: Provide first-line support for customers and installers. Troubleshoot and resolve system issues. Deploy software … updates and gather insights for the tech team. Collaborate on improving customer and installer portals. Key skills: Strong communication and problem-solving skills. Basic knowledge of electrical systems/electronics. Passion for tech, clean energy, and customer service. Experience with Linux, Raspberry Pi, Python, or shell scripting would be desirable. If you feel like you have the right More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award-winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … of Monzo. Our product squads belong to our wider collectives (a word we use to describe self-governing business units of 100 people). They are Money, Borrowing, Fincrime, Customer Operations, Platform, Personal Banking & Business Banking. They're all looking for additional Backend Engineers right now. We do a standard interview process across all our collectives, and at the … technology product. You want to be involved in building a product that you (and the people you know) use every day. You have a product mindset: you care about customer outcomes and you want to make data-informed decisions. You're comfortable working in a team that deals with ambiguity. You're interested in distributed systems and writing resilient More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … of Monzo. Our product squads belong to our wider collectives (a word we use to describe self-governing business units of 100 people). They are; Money, Borrowing, Fincrime, Customer Operations, Platform, Personal Banking & Business Banking. They're all looking for additional Backend Engineers right now, we do a standard interview process across all our collectives and at the … technology product you want to be involved in building a product that you (and the people you know) use every day you have a product mindset: you care about customer outcomes and you want to make data-informed decisions you're comfortable working in a team that deals with ambiguity you're interested in distributed systems and writing resilient More ❯

do the heavy lifting The Role We're looking for a hands-on MI Manager to lead the development and delivery of reporting and analytics across our Operations teams (Customer Service, Financial Support, Fraud, FinCrime, Complaints, and QA). This role is critical in ensuring operational performance is measured accurately, regulatory requirements are met, and leadership has the … usable reporting layers. Ensure consistent metric definitions and a single source of truth across all operational reporting. Reporting & Dashboarding Build and maintain clear, accessible dashboards to track KPIs across service, risk, and complaints functions. Deliver insights on areas such as SLA performance, fraud trends, QA scores, complaint volumes, vulnerable customer tracking, etc. Ensure reports are timely, trusted, and More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … or soon to qualify, accountant with an audit background. We have some really exciting challenges coming up like systems implementation, expanding into the European Union, continuing to grow our customer base, keep growing our lending business and adding to our marketplace. You'll work on scaling Monzo in a controlled way, while helping us optimise our financial accounting processes More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … with a background in Treasury financial reporting and control. We have some really exciting challenges coming up like systems implementation, expanding into the European Union, continuing to grow our customer base, keep growing our lending business and adding to our marketplace which all leads to exciting Treasury activity including investment activity and derivative execution. You'll work on scaling More ❯

1.5 million ARR, this business has steadily cultivated a devoted community and established itself as a dominant player in its specialized market. Renowned for its unique offerings and unparalleled customer service, the company has fostered strong relationships with its clientele, earning widespread acclaim and customer loyalty. Online Marketplace Remote - London With a clear vision for the future … the business is committed to further solidifying its position and capitalizing on its success. Backed by an incredible network, strong customer base and track record of sustainable growth, our client is now looking at improving their tech offering to foster further growth within their community whilst still maintaining the values they have built their platform upon. The Role As More ❯

achieves targets, delivers results with commercial and operational excellence. Tasks What you'll be doing Managing and developing the selling team to provide the highest standards of in store service Working with HQ teams including Merchandising, Operations & Logistics, Finance and Marketing on weekly/monthly reporting packs and feedback Manage store operations Onboarding, training and reviewing team performance Work … Who are we looking for? Previous retail management experience in an activewear/lifestyle wear business A proven record of meeting KPI's A proven record of delivering excellent customer service A strong understanding of the visual identity and how to translate to store Highly commercial mindset Problem solver Happy in an ambiguous business that is learning as More ❯

Troubleshoot and resolve customer technical faults across a wide range of network technologies Manage support tickets, incidents, and change requests efficiently and professionally Document customer solutions using OSS tools, Visio diagrams, and technical write-ups Work closely with 3rd line engineers and internal teams for escalations 2nd Line NOC Engineer Location: London Type: Permanent Shifts: 24/… a technically driven individual to play a key role in supporting enterprise-grade network solutions for a wide range of customers across various industries. Key Responsibilities Troubleshoot and resolve customer technical faults across a wide range of network technologies Manage support tickets, incidents, and change requests efficiently and professionally Document customer solutions using OSS tools, Visio diagrams, and … technical write-ups Work closely with 3rd line engineers and internal teams for escalations Assist the delivery team in configuring and implementing new customer projects Maintain consistent and professional communication with customers Technical Environment You'll be working within a broad and modern technical stack, including: Switching: Cisco, Meraki, Aruba, HP, Dell, Juniper Wireless: Cisco, Meraki, Aruba Security: Palo More ❯

Troubleshoot and resolve customer technical faults across a wide range of network technologies Manage support tickets, incidents, and change requests efficiently and professionally Document customer solutions using OSS tools, Visio diagrams, and technical write-ups Work closely with 3rd line engineers and internal teams for escalations 2nd Line NOC Engineer Location: London Type: Permanent Shifts: 24/… a technically driven individual to play a key role in supporting enterprise-grade network solutions for a wide range of customers across various industries. Key Responsibilities Troubleshoot and resolve customer technical faults across a wide range of network technologies Manage support tickets, incidents, and change requests efficiently and professionally Document customer solutions using OSS tools, Visio diagrams, and … technical write-ups Work closely with 3rd line engineers and internal teams for escalations Assist the delivery team in configuring and implementing new customer projects Maintain consistent and professional communication with customers Technical Environment You'll be working within a broad and modern technical stack, including: Switching: Cisco, Meraki, Aruba, HP, Dell, Juniper Wireless: Cisco, Meraki, Aruba Security: Palo More ❯

About the role The Role We're looking for a hands-on MI Manager to lead the development and delivery of reporting and analytics across our Operations teams (Customer Service, Financial Support, Fraud, FinCrime, Complaints, and QA). This role is critical in ensuring operational performance is measured accurately, regulatory requirements are met, and leadership has the insights … layers. + Ensure consistent metric definitions and a single source of truth across all operational reporting. Reporting & Dashboarding + Build and maintain clear, accessible dashboards to track KPIs across service, risk, and complaints functions. + Deliver insights on areas such as SLA performance, fraud trends, QA scores, complaint volumes, vulnerable customer tracking, etc. + Ensure reports are timely More ❯

to achieve results in a fast-paced environment. The role is inherently cross-functional: you will work closely with a high-energy team of software engineers, product managers, marketers, customer service leads as well as external partners (inc. device manufacturers, brand & retailers). This role is a good fit for someone who is organized, thrives in a dynamic … in class Live TV experiences for our customers 4) Work with external bodies of TV standards certification to launch TV world wide. About the team We drive Fire TV customer experience (CX) by supporting Live TV software foundations globally. We own device customization and onboarding for new markets and regions required for building delightful Live TV experience BASIC QUALIFICATIONS More ❯

a very special thing and place it at the core of everything we do. It enables our people to thrive personally and professionally and ensures the highest quality of service to our clients. We listen, we adapt, and we respect individual contributions and differences. You'll join a collaborative, inclusive, growing team that is looking for ideas and energy … help shape your career. Your key responsibilities Here, you'll work with a portfolio of clients, each with their own backgrounds, strengths, and ambitions where we transform IT, HR, Customer Service, Facilities, Risk, Legal or other capabilities through the ServiceNow platform. As a Senior Consultant, you will work within a team to help clients achieve business results through More ❯

a very special thing and place it at the core of everything we do. It enables our people to thrive personally and professionally and ensures the highest quality of service to our clients. We listen, we adapt, and we respect individual contributions and differences. You'll join a collaborative, inclusive, growing team that is looking for ideas and energy … Responsibilities, Qualifications, Certifications - External Your key responsibilities Here, you'll work with a portfolio of clients, each with their own backgrounds, strengths, and ambitions where we transform IT, HR, Customer Service, Facilities, Risk, Legal or other capabilities through the ServiceNow platform. As a Manager, you will play a key role in helping clients achieve business results through the More ❯

quickly and accurately. We apply problem-solving skills to identify innovative workflow efficiencies, and we implement technology solutions to enhance our systems, products and processes - all while providing platinum customer support to our clients. What's the role? A key component of any fund's data is the classification of its investment strategy as stated by the fund manager. … are accounted for within our product design Continuous evaluation of the fit-for-purpose nature of fund classification models Outline strategic plans for development of current systems to meet customer needs, and maintain and evolve a business plan for Funds Classifications Establish relationships with a range of fund houses and market players to engage on the topic of classification … teams Desire to improve and further develop our products. We'd love to see: Master's degree or certification such as a CFA charter holder or CAIA Experience in customer service or client relationship management Experience leading a group of people to achieve a common goal Knowledge in information technology and statistical analysis or computer programming for example More ❯

support for the Operations of the Fulfillment Center, covering a multitude of technical disciplines. You'll support multiple buildings around the area. - Allocating and maintaining IT equipment, managing multiple customer requests simultaneously. - Troubleshooting of IT related equipment, such as PCs, wireless handheld devices, thin clients, printers and other end user devices. - Responsible for the Return Merchandise Authorization (RMA) and … QUALIFICATIONS - CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications - Experience in a dynamic environment with a high degree of customer service - Ability to explain complex IT concepts in simple terms - Ability to manage high priority projects Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional More ❯

of payroll, tax, and benefits administration Strong organizational skills Proficiency in Microsoft Excel Ability to balance and manage multiple priorities Excellent verbal and written communication Ability to provide outstanding customer service to local and virtual employees Bonus Points Workday experience ServiceNow European language Payroll qualification Additional Information - We Take Care of Our People As a distributed company, diversity … locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We More ❯

RPA, end-to-end process orchestration, document processing, and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service and accelerate business growth. The company is guided by its vision to fuel the future of work by unleashing human potential through AI-powered automation. Learn more … level and detailed solution designs, ensuring they meet scalability, reliability, security standards, and technical ownership of end-to-end engagement. Integrate Generative AI capabilities into RPA solutions to enhance customer deliverables, decision-making, learning, and adaptive automation processes. Provide technical leadership and guidance to RPA development teams throughout the project lifecycle. Conduct feasibility studies and assess the applicability of More ❯

to the third line support and second line support as needed. Determine through liaising with Team colleagues the need for additional or modified IT services to provide an improved service to the Team. Maintain the security software of laptops, desktops, and tablet computers to prevent unauthorised access and block any threats from installation. Create, manage, and administer accounts on … as well as laptop and mobile phone support and networking configuration. Excellent communicator with the ability to communicate technical issues to all levels Advanced problem-solving and troubleshooting skills Customer service skills demonstrated through communication, knowledge, attention to detail and ability to get things done Strong organisational skills including planning, prioritising, timekeeping and managing busy workloads and ticketing More ❯

believe we can achieve this using conversational AI and deep integrations. While most chatbots only cause frustration, we have built the Ecommerce chatbot that actually works! It can resolve customer issues end to end, detect carrier problems, perform investigations, issue return labels, refunds, replacements, and do all of this proactively before the customer even notices the issue. The … bot also replies to emails, analyses photos of defected products and can guide customer service agents. On top of all that there is advanced analytics that delivers metrics not only on AI performance but also unique insights such as order delivery bottlenecks. Some of the select customers that have joined us on this mission are: On, Holland & Barrett More ❯

of computer interfaces with emotionally intelligent, real-time video agents. Our mission is to develop the world's fastest and most emotive AI avatar technology, transforming e-learning and customer experience (CX). As we continue our rapid growth, we are searching for passionate Sales Development Representatives (SDRs) to help drive our market expansion. If you're eager to … annual leave provided you are on target, ensuring you have time to recharge and pursue personal interests. About Yepic AI: At Yepic AI, we are redefining the future of customer service and training with our emotionally intelligent, real-time video agents. Our technology allows users to interact with highly expressive digital personas that understand and respond to emotional More ❯

audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels. The Inventory Team at StackAdapt focuses on managing the advertising … any part of the interview process, please let our Talent team know. About StackAdapt We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded: Ad Age Best Places to Work 2024 G2 Top Software and Top Marketing and Advertising Product for 2024 Campaign's Best More ❯

of contact for physical security between the employees, internal security teams, and internal Palantir operational teams. Design, plan, and implement a broad range of controls to safeguard people and customer data in highly sensitive environments. Directly lead, manage and mentor physical security personnel, maintaining clear performance standards while developing future physical security leaders. Core Responsibilities Develop and maintain a … physical security program that effectively meets compliance and security requirements as stated in our customer contract. Perform technical implementation of various controls, processes, and procedures. Interface directly with internal operations, security teams, and security vendors to support business and security objectives, e.g. a safe and secure working environment, with consistent, high-quality customer service to employees, customers More ❯

skills? Endeavour is looking for a dedicated IT Technical Support Analyst to join our client's team in their London office ASAP. Our client is the leading provider of customer service solutions for the Public Sector. The successful Technical Support Analyst will be solving 2nd and 3rd line support tickets. Your role will involve liaising with Technical Consultants More ❯