526 to 550 of 881 Customer Service Jobs in London

Troubleshoot and resolve customer technical faults across a wide range of network technologies Manage support tickets, incidents, and change requests efficiently and professionally Document customer solutions using OSS tools, Visio diagrams, and technical write-ups Work closely with 3rd line engineers and internal teams for escalations 2nd Line NOC Engineer Location: London Type: Permanent Shifts: 24/… a technically driven individual to play a key role in supporting enterprise-grade network solutions for a wide range of customers across various industries. Key Responsibilities Troubleshoot and resolve customer technical faults across a wide range of network technologies Manage support tickets, incidents, and change requests efficiently and professionally Document customer solutions using OSS tools, Visio diagrams, and … technical write-ups Work closely with 3rd line engineers and internal teams for escalations Assist the delivery team in configuring and implementing new customer projects Maintain consistent and professional communication with customers Technical Environment You'll be working within a broad and modern technical stack, including: Switching: Cisco, Meraki, Aruba, HP, Dell, Juniper Wireless: Cisco, Meraki, Aruba Security: Palo More ❯

About the role The Role We're looking for a hands-on MI Manager to lead the development and delivery of reporting and analytics across our Operations teams (Customer Service, Financial Support, Fraud, FinCrime, Complaints, and QA). This role is critical in ensuring operational performance is measured accurately, regulatory requirements are met, and leadership has the insights … layers. + Ensure consistent metric definitions and a single source of truth across all operational reporting. Reporting & Dashboarding + Build and maintain clear, accessible dashboards to track KPIs across service, risk, and complaints functions. + Deliver insights on areas such as SLA performance, fraud trends, QA scores, complaint volumes, vulnerable customer tracking, etc. + Ensure reports are timely More ❯

enterprise-scale customers who use the Amazon Business Integration technologies. You are excited by the prospect of being the first in a new support organization. You combine passion for customer service with a product mindset to ensure that key insights are communicated to our product teams. We are looking for people who have the expertise of managing technical … requires mastery of a variety of proven analytical, communication and leadership skills. Our Integration Support Engineers are experienced technologists with technical breadth and depth coupled with strong interpersonal and customer facing skills. Amazon Business Integration Support Engineers have technical expertise in Enterprise Resource Planning (ERP), eProcurement integrations, Single Sign-On systems, and REST API based integrations. Key job responsibilities More ❯

to achieve results in a fast-paced environment. The role is inherently cross-functional: you will work closely with a high-energy team of software engineers, product managers, marketers, customer service leads as well as external partners (inc. device manufacturers, brand & retailers). This role is a good fit for someone who is organized, thrives in a dynamic … in class Live TV experiences for our customers 4) Work with external bodies of TV standards certification to launch TV world wide. About the team We drive Fire TV customer experience (CX) by supporting Live TV software foundations globally. We own device customization and onboarding for new markets and regions required for building delightful Live TV experience BASIC QUALIFICATIONS More ❯

a very special thing and place it at the core of everything we do. It enables our people to thrive personally and professionally and ensures the highest quality of service to our clients. We listen, we adapt, and we respect individual contributions and differences. You'll join a collaborative, inclusive, growing team that is looking for ideas and energy … Responsibilities, Qualifications, Certifications - External Your key responsibilities Here, you'll work with a portfolio of clients, each with their own backgrounds, strengths, and ambitions where we transform IT, HR, Customer Service, Facilities, Risk, Legal or other capabilities through the ServiceNow platform. As a Manager, you will play a key role in helping clients achieve business results through the More ❯

in IT or Training and are looking to work in the corporate sector in the City of London for a company that offers genuine progression opportunities as an IT Customer Support Administrator? We have an amazing opportunity for an Assistant to join an award winning leading global company in the heart of the city as part of their IT … step by step process to get them up and running. Whilst an interest in IT is desirable, previous IT experience is not required, this role is more about personality, customer service and having the confidence to talk people through a process over the phone. Confidence with Microsoft packages will be desirable. More ❯

Technology uses a variety of technologies including computer vision, sensor fusion, deep learning, and foundation models. Innovation is part of our DNA! Our goal is to be Earths' most customer centric company and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in computer … a highly collaborative environment that's more startup than big company. The team works on designing autonomous AI agents that can make intelligent decisions based on visual inputs, understand customer behavior patterns, and adapt to dynamic retail environments. This includes developing systems that can perform complex scene understanding, reason about object permanence, and predict customer intentions through visual … safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job More ❯

of payroll, tax, and benefits administration Strong organizational skills Proficiency in Microsoft Excel Ability to balance and manage multiple priorities Excellent verbal and written communication Ability to provide outstanding customer service to local and virtual employees Bonus Points Workday experience ServiceNow European language Payroll qualification Additional Information - We Take Care of Our People As a distributed company, diversity … locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We More ❯

Operations Director and collaborate across departments to align execution with strategy. From planning to live event days, youll thrive in a fast-paced environment where adaptability, precision, and a customer-first mindset are key. Whats on Offer? Highly competitive salary and performance based bonus. Be part of an ambitious, globally minded events company. Work on industry-leading conferences that … under pressure with strong time management and multitasking abilities. Confident communicator with a positive, professional attitude. A proactive problem-solver who enjoys working both independently and within a team. Customer-service mindset with a can-do spirit and flexibility during busy event periods. Bonus Points For: Familiarity with event tech tools and Microsoft Office (especially Excel). Exposure More ❯

believe we can achieve this using conversational AI and deep integrations. While most chatbots only cause frustration, we have built the Ecommerce chatbot that actually works! It can resolve customer issues end to end, detect carrier problems, perform investigations, issue return labels, refunds, replacements, and do all of this proactively before the customer even notices the issue. The … bot also replies to emails, analyses photos of defected products and can guide customer service agents. On top of all that there is advanced analytics that delivers metrics not only on AI performance but also unique insights such as order delivery bottlenecks. Some of the select customers that have joined us on this mission are: On, Holland & Barrett More ❯

of computer interfaces with emotionally intelligent, real-time video agents. Our mission is to develop the world's fastest and most emotive AI avatar technology, transforming e-learning and customer experience (CX). As we continue our rapid growth, we are searching for passionate Sales Development Representatives (SDRs) to help drive our market expansion. If you're eager to … annual leave provided you are on target, ensuring you have time to recharge and pursue personal interests. About Yepic AI: At Yepic AI, we are redefining the future of customer service and training with our emotionally intelligent, real-time video agents. Our technology allows users to interact with highly expressive digital personas that understand and respond to emotional More ❯

audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels. The Inventory Team at StackAdapt focuses on managing the advertising … any part of the interview process, please let our Talent team know. About StackAdapt We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded: Ad Age Best Places to Work 2024 G2 Top Software and Top Marketing and Advertising Product for 2024 Campaign's Best More ❯

skills? Endeavour is looking for a dedicated IT Technical Support Analyst to join our client's team in their London office ASAP. Our client is the leading provider of customer service solutions for the Public Sector. The successful Technical Support Analyst will be solving 2nd and 3rd line support tickets. Your role will involve liaising with Technical Consultants More ❯

London. Job Description Provide comprehensive administrative support within the legal department. Assist with the management and administration of trade mark portfolios. Liaise with clients and overseas attorneys, ensuring excellent customer service at all times. Prepare and file trade mark applications and renewals. Monitor deadlines and take appropriate action. Prepare reports for clients as required. Undertake ad-hoc duties More ❯

digital trading and performance reports. Provide technical assistance, when required, to our stores, regarding the online ordering system. Experience: Knowledge of ESP, CRM, EPR, PIM and GA4. Reviews/Customer Service/Loyalty/Site monitoring/Payment Gateways/A-B Testing Project management experience, with a willingness to multi-task and get things done. Strong analytical More ❯

client usage, identifying potential for growth and either pre-empting or resolving client issues by working effectively with other departments and management. Attributes:- Your commitment to excellent sales and customer service will see you win in this role. You will be an enthusiastic driven multi-tasker who thrives in a fast-paced sales environment and has: Platform based More ❯

digital trading and performance reports. Provide technical assistance, when required, to our stores, regarding the online ordering system. Experience: Knowledge of ESP, CRM, EPR, PIM and GA4. Reviews/Customer Service/Loyalty/Site monitoring/Payment Gateways/A-B Testing Project management experience, with a willingness to multi-task and get things done. Strong analytical More ❯

digital trading and performance reports. Provide technical assistance, when required, to our stores, regarding the online ordering system. Experience: Knowledge of ESP, CRM, EPR, PIM and GA4. Reviews/Customer Service/Loyalty/Site monitoring/Payment Gateways/A-B Testing Project management experience, with a willingness to multi-task and get things done. Strong analytical More ❯

reconcile financial data flows between STYLEman and external finance systems. Support business teams in creating and refining operational and management reports. Act as a bridge between internal teams (operations, customer service, finance, IT) and external technology partners. Lead testing and validation of data flows between STYLEman and other systems. Document key processes and provide informal user support/ More ❯

reconcile financial data flows between STYLEman and external finance systems. Support business teams in creating and refining operational and management reports. Act as a bridge between internal teams (operations, customer service, finance, IT) and external technology partners. Lead testing and validation of data flows between STYLEman and other systems. Document key processes and provide informal user support/ More ❯

cause analysis. Problem Solving- Confident in breaking down complex technical acceptance issues and driving resolutions through cross-functional collaboration. Responsibilities: Manage technical communications with client technical teams, project teams, customer service teams, and senior stakeholders. Act as a trusted consultant, providing technical support and subject matter expertise to assigned markets and clients. Proactively resolve business and technical issues More ❯

cause analysis. Problem Solving- Confident in breaking down complex technical acceptance issues and driving resolutions through cross-functional collaboration. Responsibilities: Manage technical communications with client technical teams, project teams, customer service teams, and senior stakeholders. Act as a trusted consultant, providing technical support and subject matter expertise to assigned markets and clients. Proactively resolve business and technical issues More ❯

/or risk systems is desirable. Exceptional written and verbal communication skills. Excellent analytical skills. Detail oriented, results-driven and self-motivated. Proven organizational skills with strong commitment to customer service and product delivery. Ability to work effectively in a fast-paced environment. Strong technical aptitude and understanding of how technologies impact delivery. Experience executing database queries (SQL More ❯

campaign wrap reports Navigate campaign escalations and prevent recurring issues Partner with aligned Agency Sales Partners and/or AM to understand client goals and objectives to deliver excellent customer service Build Media Plans and contribute to RFP responses around campaign packaging, pricing, targeting, etc. Partner with cross-functional teams on the production of custom creative assets Maintain More ❯

campaign wrap reports Navigate campaign escalations and prevent recurring issues Partner with aligned Agency Sales Partners and/or AM to understand client goals and objectives to deliver excellent customer service Build Media Plans and contribute to RFP responses around campaign packaging, pricing, targeting, etc. Partner with cross-functional teams on the production of custom creative assets Maintain More ❯