526 to 550 of 1,269 Customer Service Jobs in London

Responsibilities This new role has been established to support the growth and complexity of our business. This is a critical role to ensure our service levels and approaches are monitored and maintained; it will impact the success of relationships with clients, enhance our business through continuous review and improvement … years of Financial/Software Services industry background with financial market information systems preferred. Experience in Services/SaaS environment with a focus on Service Management Demonstrate leveraging a strong analytical mindset to generate Management Information using ServiceNow and SalesForce Experience in leading high performing technical teams and ability … environments. Demonstrable history of identifying and delivering process improvement, including exceptional prioritisation skills. Proven ability to partner with various internal departments to deliver superior customer service. Have an established successful Client Management and Support record of accomplishment. Front, Middle and Back Office, as well as instrument type knowledge across More ❯

Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our RoW Value Recovery team. This role requires an … excellent analytical abilities as well as business acumen. The candidate knows and values our customers (internal and external) and will work back from the customer to create structured processes for global expansions of work authorization, and help integrate new countries/new acquisitions into the existing program. They are More ❯

including Microsoft Office 365, Windows, Active Directory, SharePoint, network infrastructure (TCP/IP, DNS) plus some Cyber Security duties. You will demonstrate first class Customer Service at all times, building and maintaining strong relationships with clients and wider stakeholders. To be suitable for the role you will have More ❯

even without formal experience. A willingness to learn and adapt to new technologies. Strong problem-solving skills and attention to detail. Excellent communication and customer service skills. If you’re looking to kickstart your career in IT and cybersecurity with hands-on experience and professional growth opportunities, this More ❯

even without formal experience. A willingness to learn and adapt to new technologies. Strong problem-solving skills and attention to detail. Excellent communication and customer service skills. If you’re looking to kickstart your career in IT and cybersecurity with hands-on experience and professional growth opportunities, this More ❯

be considered. What will you do as an IT Support Analyst? Work as the first point of call for incoming IT issues, provide excellent customer service and escalate when needed Connect virtual computers, allocate VMs, maintenance and technical configurations in accordance with training and documented procedures Provide technical More ❯

be considered. What will you do as an IT Support Analyst? Work as the first point of call for incoming IT issues, provide excellent customer service and escalate when needed Connect virtual computers, allocate VMs, maintenance and technical configurations in accordance with training and documented procedures Provide technical More ❯

be considered. What will you do as an IT Support Analyst? Work as the first point of call for incoming IT issues, provide excellent customer service and escalate when needed Connect virtual computers, allocate VMs, maintenance and technical configurations in accordance with training and documented procedures Provide technical More ❯

annual review cycles. Strong technical knowledge of servers, operating systems, networking, and database technologies. Demonstrated skills and aptitude for training and mentoring others. Excellent customer service, written and oral communication skills. Weekend and off hours support is required. Bachelor's Degree in Computer Science or related technology discipline. More ❯

for their business. If you're passionate about designing and building leading edge, high-performing data solutions that support business models and help drive customer's future growth, this is the role for you. Your responsibilities will include: Solution Design: Understand and elaborate customer vision and Architect cloud … needs following Microsoft, Ascent and industry best practice. Data Modelling & Design: Build and evolve conceptual, logical, and physical enterprise data models. Data Products: Elaborate customer requirements into actionable backlog items ready for engineering by the development team into artefacts like data pipelines, notebooks, models, visualizations, etc. Stakeholder Management: Collaborate … to date with advancements in the data ecosystem, particularly within the Microsoft technology stack, and mentoring delivery teams on best practices. Data Governance: Understand customer data governance requirements and how to address them in solution architecture and operational processes. Key Responsibilities Solution Architecture: Design solutions that meet clients' functional More ❯

Description As the Senior Data Analyst, you will be pivotal in optimising the housing data and ensuring the highest service delivery standards. The role requires an experienced data analyst to support the Asset, Capital Programme, and Compliance Teams and manage data, insight, and statutory return reporting. It also requires … delivery and management of housing stock asset data analysis and reporting to meet the aims and objectives of the organisation for business planning and service delivery. Qualification Essential GCSE Grade (or equivalent) in English Language and Mathematics. A Level 6 qualification in a construction/property field (e.g., Architecture … BIM models and 2D CAD applications. Ability to engage, coach and motivate teams and set clear targets and expectations. Evidence of high levels of customer service and satisfaction. Experience in successfully managing performance and providing clear constructive feedback. Experience in successfully implementing plans and projects on time and More ❯

Job Title: Field Service Engineer ATM/IT Location: Edinburgh, Bristol, Swindon, South London, Birmingham Contract Duration: Minimum 2-month contract with potential extension to 3-4 months Salary: 160 pay Inside IR35 Overtime Hourly Rate: 18.83 per hour Working Hours: Monday to Friday (On-call weekends may apply … Responsibilities: Perform first-line maintenance tasks on ATM machines, including card machine swaps and printer calls Handle hardware issues related to terminals and printers Service up to 5 calls per day Van and fuel card provided Requirements: Previous experience in field service or similar technical roles such as … Electrotechnical, ATM, and EPOS machines Excellent customer service and communication skills Ability to work independently and follow established processes Must be flexible for weekend on-call shifts if required Full UK driving license Clear DBS What We Offer: Competitive pay: 160 per day/18.83 per hour Van More ❯

Job Title: Field Service Engineer ATM/IT Location: Edinburgh, Bristol, Swindon, South London, Birmingham Contract Duration: Minimum 2-month contract with potential extension to 3-4 months Salary: £160 pay Inside IR35 Overtime Hourly Rate: £18.83 per hour Working Hours: Monday to Friday (On-call weekends may apply … Responsibilities: Perform first-line maintenance tasks on ATM machines, including card machine swaps and printer calls Handle hardware issues related to terminals and printers Service up to 5 calls per day Van and fuel card provided Requirements: Previous experience in field service or similar technical roles such as … Electrotechnical, ATM, and EPOS machines Excellent customer service and communication skills Ability to work independently and follow established processes Must be flexible for weekend on-call shifts if required Full UK driving license Clear DBS What We Offer: Competitive pay: £160 per day/£18.83 per hour Van More ❯

from cyber threats. Dimensions People: Work collaboratively in a team of circa 8-10 permanent and temporary GRC resources and specialist 3rd Party GRC service providers. Mentor less experienced GRC analysts, providing guidance and training. Industry and Regulatory: Deputise for the GRC manager to represent UKPN in energy sector … ongoing interaction with senior management across IT, IS and the Business; build relationships with internal support teams, internal and external auditors, specialist 3rd party service providers and partners to manage IT risk, and to monitor mitigation plans and actions. Principal Accountabilities Risk Management: Conduct cyber security risk assessments following … IS and the Business, maintaining daily working relationships with internal and external support teams, internal and external auditors, UKPN regulator Ofgem, third party managed service providers and partners to manage all IT risks across the enterprise. Supply Chain and 3rd Party: Engage, interact and ensure 3rd party supplies are More ❯

EMEA team. This entry-level role involves working directly with Accounting and IT professionals across multiple countries that utilize Trintech solutions. The role is customer-facing, providing first-tier application support via phone, web, or email, ensuring solutions meet and exceed customer expectations. WHAT YOU'LL DO Identify … troubleshoot, and resolve customer-reported issues Collaborate with team resources to efficiently resolve issues and escalate complex problems to SMEs, SaaS team, and technical experts as needed Provide support for at least one Trintech application Monitor and maintain Key Performance Indicators (KPIs) to align with business objectives WHO YOU … ARE 0-2 years of customer service experience in a SaaS environment preferred Strong verbal and written communication skills Exceptional deductive reasoning and analytical skills Basic to intermediate SQL knowledge and familiarity with GenAI Prompt Engineering Experience with Salesforce or other CRM ticketing systems Proficiency in Microsoft Office More ❯

including Business Analysts, Product Management, Product Design, Data, Technology, Operations, Risk, and other key stakeholders to design and implement effective solutions that enhance the customer and colleague journeys. To succeed in this role, you'll need to be a collaborative team player with excellent stakeholder management and communication skills. … key to achieving success in this role. The Opportunity Shawbrook is a new type of specialist financial services company, combining the relentless focus on customer service and innovation you would expect from a fintech with the expertise and certainty of a bank. Shawbrook is driven by a purpose … to solve complex problems that unlock opportunity for its rapidly growing customer base of over 300,000 UK consumers and businesses. Our success would not have been possible without our Team. Our people differentiate us from the competition through their deep sector knowledge, they are the life force of More ❯

outs. 80% software support with some knowledge of desktop hardware, OS, servers, and data bases. Provide quick response and maximum uptime of users. Understands customer goals; identifies consequences of various solutions. Develops project installation and escalation plans. Train users according to technical, release and security standards. Good communication skills … able to articulate technical solutions using basic explanations. Should continuously utilize on site customer visits and contacts to identify and report new business opportunities (hardware and services) for the benefit of overall business growth. Required skills: 2nd line support Manages own overall activities. May seek advice to make decisions … on complex business issues. Mentor more junior engineers. Completes a wide variety of internal and customer facing tasks. Configure client OS. Works on projecting the right image. Complex, bespoke client systems, e.g. Financial, telephony, networking Excellent interpersonal communication skills, positive and engaging telephone manner and a high degree of More ❯

a leading software provider dedicated to empowering e-commerce brands withinnovative, data-driven solutions. Our cutting-edge platform helps online retailersoptimise their operations, enhance customer experiences, and drive growth. We arecommitted to fostering a collaborative and inclusive work environment where creativityand innovation thrive. About the Role We're looking … operational dashboard development and reporting. Skills Cross-functional Operational Analytics: Strong analytical skills with experience extracting insights from operational data across finance, marketing, sales, customer success, and product functions Advanced Dashboard Development: Extensive experience creating compelling visualisations and interactive dashboards that effectively communicate operational metrics and KPIs Technical Skills … in Python, and advanced experience with BI tools like Metabase, Looker, Tableau, or Power BI Business Operations Knowledge: Deep understanding of operational metrics including customer service metrics, retention analytics, financial KPIs, marketing performance, and product usage patterns Statistical Knowledge: Understanding of statistical methods for analysing operational efficiency, customer More ❯

Summary of Role We are looking for a highly experienced and competent Security Systems Service Engineer. You will be servicing security systems i.e. Intruder Alarms, CCTV & Access Control Systems to the relevant industry standards, using your exceptional technical industry knowledge. Ideally you will have experience of/and or … annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. What we will need from you Experience within Electronic Security … industry. Experience of IP based networks and security systems. Full UK driving license. Ability to lift and climb ladders. Experience working in a customer facing environment. Problem solving skills. Customer focus with ability to communicate effectively with a range of customers. Experience of/and or knowledge of More ❯

Summary of Role We are looking for a highly experienced and competent Security Systems Service Engineer. You will be servicing security systems i.e. Intruder Alarms, CCTV & Access Control Systems to the relevant industry standards, using your exceptional technical industry knowledge. Ideally you will have experience of/and or … annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. What we will need from you Experience within Electronic Security … industry. Experience of IP based networks and security systems. Full UK driving license. Ability to lift and climb ladders. Experience working in a customer facing environment. Problem solving skills. Customer focus with ability to communicate effectively with a range of customers. Hold current relevant qualifications to the industry More ❯

to work in London one to two days per week. Responsibilities Facilitate business process discovery workshops, capture, write up and be able to articulate customer requirements. Act as an extension of the customers' team to identify opportunities for process optimisation, process redesign, or development of new processes. Prepare customer facing presentations including scope and proposal estimates that align with our customer's strategy, objectives, timelines and budget. Foster and maintain key relationships with partners and peers to foster transparency and alignment. Skills Demonstrable background on the Salesforce Sales and Service Cloud products. Proven experience in leading … multiple Salesforce implementation projects and providing successful functional solutions. Strong customer facing skills with excellent presentation skills and able to articulate and present complex ideas in a clear, concise fashion. Able to leverage Salesforce best practices and 'outside the box' thinking to identify opportunities and bring innovative solutions that More ❯

on CCTV, Access Control, Intruder and Fire Alarm Systems. The successful Engineer will contribute to the team and will strive to deliver world class customer service and will be rewarded for doing so. Liaise with the Lead Engineer on all troublesome sites, including any critical issues. Work closely … clients. Maintain Fire & Security Systems in your region when demand requires. Ensure effective communication with customers and schedulers when planning site visits. Utilise all customer portals as directed by your Lead Engineer in accordance with the customer requirements. Assist the team in any other works. From time to … time, you may be required to support the Service Engineers on particular jobs, and occasionally work slightly out of your designated post-code area. Plan and respond to routine and reactive call visits in your area. Maintain your stock levels with support from the Stores team. Attend training sessions More ❯

greater agility. As we continue to evolve, our mission remains clear: to deliver fast, reliable, and scalable infrastructure that fuels the digital world. Develop customer relationships and drive sales of Bandwidth Infrastructure to enterprise and finance customers. Achieve sales and revenue growth targets through consistent account management activities as … and activities in Zayo's CRM tool and other reporting tools. Develop accurate and timely forecast of sales opportunities. Develop and maintain records of customer activity for reporting of sales and forecasts. Provide accurate and timely information to management. Coordinate closely with other departments to ensure customer satisfaction … Data Centre or MSP accounts. Strong financial acumen. Demonstrated success & consistency in achieving targeted sales goals. Excellent communication skills, both verbal and written. Exceptional customer service and relationship building/maintaining skills. Thorough understanding of account management & the strategic selling process. Effective problem solving and interpersonal skills. Knowledge More ❯

software provider dedicated to empowering e-commerce brands with innovative, data-driven solutions. Our cutting-edge platform helps online retailers optimise their operations, enhance customer experiences, and drive growth. We are committed to fostering a collaborative and inclusive work environment where creativity and innovation thrive. Job Summary We’re … flow smoothly, and technical issues are resolved quickly to keep order fulfilments on track. Responsibilities Oversee day-to-day carrier operations, including account setup, service mapping, and shipping rule configurations. Maintain and troubleshoot integrations between ecommerce platforms (e.g., Shopify, WooCommerce, Magento) and shipping label software (e.g., ShipStation, Shippo, EasyPost … . Monitor label generation and shipment flows, ensuring accurate rates, service selections, and timely dispatch. Liaise with carriers (e.g., Royal Mail, DPD, DHL, FedEx) for technical support, service updates, and operational issues. Maintain up-to-date documentation for shipping configurations, carrier credentials, and SOPs. Support the Sales and More ❯

programmes, ensuring the integration and success of the overall solution, and lead multi-disciplinary project delivery teams. Utilise extensive knowledge across the Dynamics 365 Customer Engagement suite, including Sales, Customer Service, and Marketing, to deliver tailored and impactful business solutions. Lead the configuration and customisation of Dynamics More ❯