PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line Support Analyst to join our London based global law … firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst … will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st/2nd Line Support Analyst Key Responsibilities: • Providing a professional and consistent More ❯
PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line Support Analyst to join our London based global law … firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst … will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st/2nd Line Support Analyst Key Responsibilities: • Providing a professional and consistent More ❯
PLEASE NOTE EXPERIENCE WORKING IN A LAW FIRM IS ESSENTIAL* IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st/2nd Line Support Analyst to join our London based global law … firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and the Senior Service Desk Specialist. The Service Desk Analyst … will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. IT Service Desk Analyst/1st/2nd Line Support Analyst Key Responsibilities: * Providing a professional and consistent More ❯
an enviable client portfolio comprising around a third of the FTSE 100, some of the largest multinational companies, and high net worth individuals. Role: IT Systems Support Engineer Location: Southwest House, 11a Regent Street St. James's, London SW1Y 4LR Reporting to: IT Manager Working Hours: Monday … with flexibility around these times to meet deadlines and requirements of the role). This is an office-based role. The Role: As an IT Engineer, you will be responsible for installing, configuring, and supporting various IT infrastructures, applications and services, ensuring that all technology works efficiently, securely … and is properly maintained. This is a fantastic opportunity for someone keen to develop their IT skills with best-in-class products. Main responsibilities: Investigate, diagnose, and remediate IT Incidents across various systems, applications and services. Responsible for handling support of service requests which relate to all More ❯
an enviable client portfolio comprising around a third of the FTSE 100, some of the largest multinational companies, and high net worth individuals. Role: IT Systems Support Engineer Location: Southwest House, 11a Regent Street St. James's, London SW1Y 4LR Reporting to: IT Manager Working Hours: Monday … with flexibility around these times to meet deadlines and requirements of the role). This is an office-based role. The Role: As an IT Engineer, you will be responsible for installing, configuring, and supporting various IT infrastructures, applications and services, ensuring that all technology works efficiently, securely … and is properly maintained. This is a fantastic opportunity for someone keen to develop their IT skills with best-in-class products. Main responsibilities: Investigate, diagnose, and remediate IT Incidents across various systems, applications and services. Responsible for handling support of service requests which relate to all More ❯
A market leading tech company is seeking a skilled ITSupport Contractor for a 6-month engagement to be based onsite at their SW London location. The ideal candidate will have strong expertise in server management, with additional skills in network and desktop management. The 6 month contract … configurations and monitor system performance. Troubleshoot and resolve network issues. Desktop Management: Power on workstations for remote users as required. Assist users with basic IT issues during morning UK hours. Qualifications: Proven experience in server management, including maintenance and migration. Strong knowledge of network management and troubleshooting. Experience in … desktop support and user assistance. Ability to work independently and manage time effectively. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Preferred Qualifications: Experience with Microsoft Windows Server and Windows 10 Pro. Familiarity with network monitoring tools such as PRTG Network Monitor. Previous experience in a More ❯
A fantastic opportunity has arisen for a ITSupport Team Lead (Law Firm) to join our London based global law firm on a permanent basis. **Experience working for a law firm is essential** Key Responsibilities Manage the User Support team using the Service Management toolset and provides … their tasks and responsibilities while encouraging innovation Actively identify problems and look to address these with the respective team Carry out all relevant technical support and maintenance activities as required by Change Management, Incident Management, Problem Management, and Service Request Management processes. Take accountability for service delivery performance, meeting … customer expectations Liaise with other internal support teams, internal senior management and suppliers in the day-to-day management of Incidents and Service Requests. And where appropriate initiate the escalation process for Major Incidents Take ownership of major incidents, coordinate with resolution parties, and establish effective communication between stakeholders More ❯
london, south east england, United Kingdom Hybrid / WFH Options
DGH Recruitment
A fantastic opportunity has arisen for a ITSupport Team Lead (Law Firm) to join our London based global law firm on a permanent basis. **Experience working for a law firm is essential** Key Responsibilities Manage the User Support team using the Service Management toolset and provides … their tasks and responsibilities while encouraging innovation Actively identify problems and look to address these with the respective team Carry out all relevant technical support and maintenance activities as required by Change Management, Incident Management, Problem Management, and Service Request Management processes. Take accountability for service delivery performance, meeting … customer expectations Liaise with other internal support teams, internal senior management and suppliers in the day-to-day management of Incidents and Service Requests. And where appropriate initiate the escalation process for Major Incidents Take ownership of major incidents, coordinate with resolution parties, and establish effective communication between stakeholders More ❯
and company share incentive schemes depending on performance and seniority Work from home up to 3 days per week Role As a Graduate Enterprise IT Engineer, you will be integral to the design, implementation, maintenance, and improvement of our internal IT systems. This role offers an exciting opportunity … to gain hands-on experience in an enterprise setting while contributing to our digital transformation journey. Responsibilities: System Design and Implementation: Collaborate with the IT team to design, develop, and implement robust IT solutions that meet the needs of internal colleagues. This includes network design, server setup, and … software installation/configuration. Maintenance and Troubleshooting: Proactively monitor system performance, identify issues, and troubleshoot problems to ensure the smooth operation of our enterprise IT environment. Use your analytical skills to diagnose complex technical issues and implement effective solutions. Documentation: Maintain detailed documentation of all systems, processes, and procedures. More ❯
Enthuse customers and provide the best experience through best-in-class hardware, software, and technical support services. Contact us directly if you have any questions about this open job position. Responsibilities Experience in Print Management & Fault Diagnostics. Comfortable working remotely as well as initial on-site diagnostics. Pragmatic approach … based environment. Troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. About Us Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We … of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company. Benefits Buddy program. Company events. Internal career development program. Medical cash plan. Mobile working. Onboarding program. Job-Id: 17123 ITSupport - Print More ❯
We are currently seeking an energetic individual to work full-time in our London office as a Junior Helpdesk/ITSupport Desktop Specialist. This is an entry-level position for someone with 0 to 2 years of experience with a chance to be exposed to an enterprise … candidate should have good technical troubleshooting skills and excellent non-technical communication skills, both in written and oral formats. Responsibilities include: Provide installation and support of PC and some Apple hardware and software (including peripheral devices such as printers and USB devices) Be able to receive and respond to More ❯
IT Applications and Infrastructure Support Analyst Our client, a bank based in Central London, is looking to recruit a seasoned professional with at least 5 to 10 years of hands-on expertise in 2 nd and 3 rd level support. 1st and 2nd Line Troubleshooting/Root Cause … Analysis, Documentation write-ups for Knowledge Base Articles Support team member supporting all aspects of services and client support, including Workstation Imaging, Hardware Configurations, Software and Hardware Deployment, AD Management, Asset Management, Ticket Queuing (Alloy Navigator), and overall service efficiency. Serve as the primary contact for all incoming … IT queries, following ITIL best practices to ensure high standards of operation. Collaborate with colleagues in London and external/support third parties to resolve complex issues, especially during IT migration and lifecycle projects. Maintain up-to-date and relevant IT data to comply with the More ❯
Job Description IT Applications and Infrastructure Support Analyst Our Client a bank based in Central London is looking to recruit a seasoned professional with at least 5 to 10 years hands-on expertise at 2 nd and 3 rd level support. 1st and 2nd Line Troubleshooting/Root … Cause Analysis, Documentation write ups for Knowledge Base Articles Be an integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset … Navigator) and general overall efficiency to deliver the best service we can to our Users. Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations Liaise with colleagues in London and external More ❯
Flat 1, Cube Building 17-21, Wenlock Road, London, England
Speech and Language UK
We are looking for an eager candidate to join us as a Apprentice. You will support the Head of IT & Data, and the Data Manager in helping Speech and Language UK become more data-centered through the management, engineering and reporting of data for relevant teams, SMT and … Speech and Language UK customers. Role Duties: Assist the data manager and external IT/data partners by inputting to the development of new data services, features, functionality or reports Key support in helping us put in place increasingly powerful, self-service reporting that will support our … teams to make evidence-driven decisions in support of our organisation’s 5-year strategy Build your knowledge and experience using low-code tools and query languages such as SQL Help develop the corporate data model in Dynamics 365, Azure and other core systems As part of the ITMore ❯
This role is fully onsite and the "right to work in the UK" is required. The ideal candidate is an experienced Level 2 IT Service Desk Analyst with a track record of supporting users within mid-large sized international corporate firms. Alvarez & Marsal (A&M) is a global professional … the firm is known for its distinctive restructuring heritage, hands-on approach and relentless focus on execution and results. Overview: The position of IT Field Services Support Specialist will be based in the London office and be part of the core Field Services team to support all … and International users by front facing contact via walk-up desk, email, telephone and/or remote tool for all technology related problems. The IT Field Services Support Specialist will provide diagnosis, resolution, or escalation to other service desk team members, engineering and/or applications development groups More ❯
This role is fully onsite and the "right to work in the UK" is required. The ideal candidate is an experienced Level 2 IT Service Desk Analyst with a track record of supporting users within mid-large sized international corporate firms. Alvarez & Marsal (A&M) is a global professional … the firm is known for its distinctive restructuring heritage, hands-on approach and relentless focus on execution and results. Overview: The position of IT Field Services Support Specialist will be based in the London office and be part of the core Field Services team to support all … and International users by front facing contact via walk-up desk, email, telephone and/or remote tool for all technology related problems. The IT Field Services Support Specialist will provide diagnosis, resolution, or escalation to other service desk team members, engineering and/or applications development groups More ❯
Hertfordshire Business Centre, Unit 1H, Alexander Road, London Colney, St.Albans, United Kingdom, England
ACCRUETEK CONSULTING LIMITED
Assist in troubleshooting and resolving hardware, software, and network issues. Stay updated with IT trends, security practices, and system protocols. Role Assist in troubleshooting and resolving hardware, software, and network issues Provide first-line technical support to users via phone, email, and in person Help install, configure, and … maintain desktops, laptops, printers, and peripheral equipment Support system updates, backups, and routine maintenance activities Document support tasks and solutions in ticketing systems Shadow and learn from senior engineers in diagnosing system and network failures Monitor system performance and escalate complex issues appropriately Training Information Communication Level … ICT) Apprenticeship Standard You will also receive full training and support from the Just IT Apprenticeship team to increase your skills Your training will include gaining a Level 3 ICT qualifications Potential for permanent role after completion of apprenticeship for the right candidate Apprenticeship Standard Information communications technician More ❯
we rely on a stable, responsive tech team to help us do just that. The Role This is more than just a 2nd line support role. It's a position that sits at the heart of the team-bridging day-to-day support, infrastructure, and internal projects. … with others, and grow into a more strategic or infrastructure-focused direction over time. What You'll Be Doing Own and resolve 2nd line support tickets and collaborate closely with 1st line where needed. Act as an escalation point for the team, offering support and informal mentoring. Liaise … servers, permissions). Contribute to internal projects (e.g., upgrades, process improvements, deployment work). Help develop and maintain clean internal documentation and ticket hygiene. Support the onboarding and development of new or junior team members. Proactively suggest improvements to tools, processes, or service quality. What We're Looking For More ❯
IT Infrastructure Technical Support Location: Ruislip, Hybrid (3 days a week onsite) Salary: Competitive Job Type: 12-month Fixed Term Contract (FTC) with potential for extension or permanent position A new exciting opportunity has become available for an IT Infrastructure Technical Support to join on a … 12month FTC basis with a leading IT, Infrastructure company. This role involves managing a user capacity of 700, applying system updates, and integrating new technologies into existing environments. The ideal candidate will have a strong background in server administration, virtualization technologies, and network management as well as excellent experience … desirable. Benefits: Competitive salary package. Hybrid working model, allowing flexibility. Opportunity for contract extension or permanent conversion based on performance. To apply for this IT Infrastructure Technical Support position, please submit your CV to be considered immediately. More ❯
Ruislip, London, United Kingdom Hybrid / WFH Options
Reed Technology
IT Infrastructure Technical Support Location: Ruislip, Hybrid (3 days a week onsite) Salary: Competitive Job Type: 12-month Fixed Term Contract (FTC) with potential for extension or permanent position A new exciting opportunity has become available for an IT Infrastructure Technical Support to join on a … 12month FTC basis with a leading IT, Infrastructure company. This role involves managing a user capacity of 700, applying system updates, and integrating new technologies into existing environments. The ideal candidate will have a strong background in server administration, virtualization technologies, and network management as well as excellent experience … desirable. Benefits: Competitive salary package. Hybrid working model, allowing flexibility. Opportunity for contract extension or permanent conversion based on performance. To apply for this IT Infrastructure Technical Support position, please submit your CV to be considered immediately. More ❯
Role purpose PIC is seeking an IT Transition Support Specialist to ensure that new or modified IT services are smoothly and efficiently moved from a non-production environment into production. You will have close interaction with the Strategic Transformation Office, Enterprise Architecture, and the Citizen Development community … across the business. Key responsibilities Service Transition: Ensure that new IT Services are smoothly transitioned into Production, with support processes and procedures and ownership understood and accepted. Change Enablement: Ensure that IT Changes are thoroughly assessed, especially with a view to identifying and mitigating technical and business … risk. Demand Management: Manage the Demand Management process for IT services, guiding people from initial request through to implementation of the requirement, acting as a liaison point between the requestor and the IT teams. Configuration Management: Ensure that all IT assets and services are accurately recorded, all More ❯
IT Service Desk Analyst/1st Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st Line Support Analyst to join our London based law firm on a 2 year fixed term contract basis. IT Service Desk Analyst/… 1st Line Support Analyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff • Responding to incoming incidents and requests at first point of contact reported via all mediums • Ensuring all incidents and requests are accurately recorded at the time of being reported and … of reoccurring incidents and potential issues • Keeping customers apprised and updated • Escalating problems to the senior team members and third-party suppliers where necessary IT Service Desk Analyst/1st Line Support Analyst Attributes/Skills: • Knowledge of Windows 10 and Microsoft Office 365 • Understanding of PC Hardware More ❯
IT Service Desk Analyst/1st Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst/1st Line Support Analyst to join our London based law firm on a 2 year fixed term contract basis. IT Service Desk Analyst/… 1st Line Support Analyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff • Responding to incoming incidents and requests at first point of contact reported via all mediums • Ensuring all incidents and requests are accurately recorded at the time of being reported and … of reoccurring incidents and potential issues • Keeping customers apprised and updated • Escalating problems to the senior team members and third-party suppliers where necessary IT Service Desk Analyst/1st Line Support Analyst Attributes/Skills: • Knowledge of Windows 10 and Microsoft Office 365 • Understanding of PC Hardware More ❯
Willingness to learn and grow Basic computer skills (desirable) Responsibilities: Assist with office administrative activities Answer and direct phone calls Organize and file documents Support on projects and general tasks Benefits: Transportation allowance Meal allowance Medical assistance Training and development opportunities More ❯
your career with a company that truly appreciates your contributions and provides award-winning training opportunities? We have an exciting opportunity to join our IT team as an Applications Support Analyst. In the role of IT Application Support Analyst, you will manage the User Acceptance Testing … stakeholders. This ensures the quality, reliability, and usability of software systems during project deliveries, in line with business requirements and functional designs within the IT function. The successful candidate will partake in the full SDLC (software delivery lifecycle) process, aligning business outcomes and requirements to designs, contributing to timeline … We'll talk to you about your training and personal development needs and what you'd like to do to further your career and support your future aspirations. To succeed in this role you will need: Analytical thinker with experience in application support. Strong practical experience in ITMore ❯