26 to 50 of 170 ITIL Jobs in London

analysis. Deliver infrastructure improvements, Azure workload migration, optimisation and automation. Execute disaster recovery and failover testing, review technical changes and conduct smoke testing. Support ITIL processes, change scheduling and CAB, maintain documentation, and track licensing and certificate renewals. Mentor junior colleagues, collaborate with technical partners and improve infrastructure and data ...

architecture o Reporting and analytics platforms · Preferred certifications o ServiceNow CSA o ServiceNow CIS-CMDB o ServiceNow CIS-Discovery o TBM Executive Foundation o ITIL o TOGAF PERSONAL REQUIREMENTS · Exceptional communication and stakeholder management skills. · Strong leadership presence with the ability to influence senior executives. · Strategic thinker capable of translating ...

issues and recommend appropriate actions.Ability to produce clear technical documentation, reports and security recommendations.Ability to communicate effectively with technical and non-technical stakeholders.Understanding of ITIL/service management principles and the ability to manage and prioritise multiple activities.Commitment to keeping up to date with emerging technologies, threats and cyber security ...

Degree educated and/or professionally qualified (BCS, ISEB, IIBA CBAP or equivalent). Desirable Experience Infrastructure modernisation, cloud migration or platform transformation programmes. ITIL and service transition experience. Technology risk, operational resilience and security-by-design knowledge. Azure DevOps, Planview, Visio or Miro experience. Data migration, integration and data ...

others. Industry expertise in sectors such as energy, healthcare, financial services or service provider. Advanced degree (MBA, MS) or relevant certifications (PMP, SAFe, ITIL, cloud certifications).Success profileA successful Senior Technical Delivery Manager at WWT demonstrates: Strategic thinking, with the ability to translate vision into execution. Strong fluency across ...

ability to isolate local connectivity issues Experience supporting collaboration and meeting-room technologies, including Microsoft Teams and audio-visual peripherals Practical knowledge of ITIL-aligned incident, request, problem and change management processes Experience using an IT service management platform (ServiceNow preferred) and maintaining accurate ticket, asset and knowledge records Benefits ...

SharePoint Online and OneDrive administration. Azure Automation and Logic Apps. Microsoft Power Platform. Zero Trust security initiatives. Global or multi-tenant Microsoft 365 environments. ITIL service management and Agile delivery. M365 Messaging & Collaboration SME Due to the volume of applications received for positions, it will not be possible to respond ...

equivalent knowledge is preferred; Exchange, Teams or Microsoft 365 administrator certifications and working in a M365 Muti-Tenant Organisation would be advantageous. ITIL qualifiedCore CompetenciesTake responsibility for incidents and recurring issues through to resolution, documenting lessons learned and preventative actions. Communicate clearly with business users, support teams and technical stakeholders ...

sessions Demonstrated experience of operationalising SaaS solutions to deliver tangible business benefits Preferred Qualifications Background in Professional Services, Solution Consulting, or Enterprise Architect roles ITIL certification (Foundation or higher) or equivalent IT governance framework knowledge Experience at a SaaS company in customer success, implementation, or post-sales engineering Experience leading ...

organisation, prioritisation and problem-solving skills. Strong communication skills and a customer-focused approach. Confidence managing escalations and working with stakeholders at all levels. ITIL Foundation or equivalent practical experience would be beneficial The salary for this role is paying up to £60,000 plus benefits and is offered with ...

Skills Palo Alto Firewalls and GlobalProtect. Cisco Switching and Cisco ISE. Citrix/NetScaler. Azure AI Foundry, Power Platform or Power BI/Fabric. ITIL, Microsoft Azure/M365 certifications, CCNA or relevant degree. Location: London (hybrid - 4 days on site per week) This is the chance to join ...

management governance, technology roadmaps and project delivery lifecycle processes.Experience of ensuring compliance between corporate business application roadmaps and IT roadmaps.Experience of working within an ITIL service management environment with strong knowledge of business systems or applications within a corporate environment.Ability to deal with and manage conflicts whilst building successful business ...

turn technical findings into practical improvements.Strong stakeholder communication skills, including the ability to explain technical risks and recommendations to non-technical audiences.Experience working with ITIL, Agile and/or PRINCE2 environments.A proactive mindset with a strong focus on service reliability and continuous improvement.Great to Have:Hands-on Dynatrace experience, particularly ...

hands-on ServiceNow Developer experience Proven track record of improving processes and effectiveness through automation. Strong understanding of IT service management and the ITIL framework. Strong interpersonal skills for coordinating with team members and stakeholders. Ability to work independently and manage multiple task assignments. At least 2 of the following ...

similar identity platforms. Understanding of endpoint security, device compliance and access control best practices. Experience supporting a mixed macOS and Windows environment. Familiarity with ITIL processes and IT service management best practices. ...

also play a key role in maintaining the high standards our customers expect by: Managing incidents, problems, and change activities in line with ITIL principles Producing high-quality technical documentation and knowledge assets Supporting governance, compliance, and operational best practice Sharing knowledge and mentoring colleagues across the wider Oracle team ...

technical and non-technical audiences. Experience working with third-party providers across on-premise and cloud services. Strong planning skills and knowledge of ITIL processes and best practice. This is an excellent opportunity to join a highly regarded global organisation where you'll play a key role in strengthening cybersecurity ...

working with colleagues, customers and suppliers. - Clear communication, a customer-first mindset and a proactive approach to ownership and improvement. Relevant Microsoft, networking or ITIL certifications are desirable. Why join us? This is an opportunity to make a meaningful impact, working across a varied technology environment and helping shape ...

enterprise architecture frameworks and digital transformation best practices. Familiarity with large-scale infrastructure and digital programmes within complex organisations. Professional certifications such as TOGAF, ITIL or cloud certifications across AWS, Microsoft Azure or Google Cloud Platform. What We're Looking For We are looking for a technically strong and commercially ...

external vendors and system integrators. A demonstrated ability to set a forward-looking technology vision, including applying agentic AI and automation to enterprise platforms. ITIL certification, or equivalent operational framework experience; relevant ServiceNow certifications are a plus. Familiarity with agile methodologies and ways of working, with the ability ...

assisted development, and how to adopt new capabilities safely. Relevant Oracle certification and/or an agile or service management qualification (e.g. Scrum Master, ITIL). Managing work delivered by third-party suppliers or contractors. Experience in education, assessment or another regulated, high-stakes delivery environment. Jira and Confluence, Microsoft ...

recent experience providing third-line infrastructure support in an enterprise environment. Relevant Microsoft certification or equivalent recent practical experience is required, while VMware certification, ITIL knowledge and Microsoft 365 administration experience would strengthen your application. Clear communication matters as much as technical capability. You’ll produce practical support documentation, keep ...

technical teams to ensure new systems are effectively supported. Key experience: Significant IT Service Desk leadership or senior IT Operations experience Strong knowledge of ITIL and IT service management. Experience with IT controls, SOX/ITGCs and external audits. Knowledge of Microsoft 365 environments. Strong stakeholder management and communication skills. ...

Requires a dynamic and autonomous leader with strong communication and project management skills. Knowledge of main ITSM and Operational standards and frameworks such as ITIL V3 and V4, IT4IT Knowledge of cybersecurity and how this works across Service Management and Operations. Next steps We will only accept workers operating ...

Microsoft Copilot. Microsoft Word, Excel and Outlook. Relevant qualifications or equivalent practical knowledge are expected, including Microsoft Information Protection or Compliance products and ITIL Foundation. ISO 27001 Foundation, Auditor or Implementer qualifications, alongside CISSP or CISM, would be advantageous. ...