26 to 50 of 381 ITIL Jobs in London

solving skill with a keen eye for detail. Excellent communication and interpersonal skills. Excellent time management ability and self organised and motivated. Preferred Technical Skills: Good understanding of the ITIL V3/4 framework is highly preferred Understanding of AWS/Kubernetes is a plus Knowledge of Redis and log queries is a plus Experience in automations/AI would More ❯

knowledge of Windows Active Directory/Azure Entra ID administration complemented by strong PowerShell scripting capabilities for automation purposes.* Demonstrated success in managing expansive operations including service delivery frameworks (ITIL/ITSM), incident/problem/change control processes within structured environments.* Proven ability to implement global IT strategies whilst tailoring them for compliance with local regulatory requirements across diverse More ❯

endpoint security, and vulnerability management tools. Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. IT Service Management & Automation: Experience implementing ITIL-based service management . click apply for full job details More ❯

skills Experience managing IT projects and departmental budgets Deep understanding of GDPR, cybersecurity, and data protection standards Desirable: Experience with Dynamics 365, HTML, CSS, PHP, and cloud business applications ITIL 4 or similar IT service management qualification Experience working within membership organisations or libraries Benefits Competitive salary and generous benefits package Hybrid working available (remote and on-site) Located in More ❯

skills Experience managing IT projects and departmental budgets Deep understanding of GDPR, cybersecurity, and data protection standards Desirable: Experience with Dynamics 365, HTML, CSS, PHP, and cloud business applications ITIL 4 or similar IT service management qualification Experience working within membership organisations or libraries Benefits Competitive salary and generous benefits package Hybrid working available (remote and on-site) Located in More ❯

methodologies and business analysis. Plan for disaster recovery and business continuity. Managing a budget, with a focus on cost reduction. Strong understanding of IT infrastructure, service management frameworks (e.g., ITIL), and project management methodologies. Excellent leadership and team management skills, with the ability to motivate and develop staff. Strong verbal and written communication skills, with the ability to engage and More ❯

and Linux administration skills - Experience in observability and performance tuning - Pragmatic, team-first approach - Confidence inworking with stakeholders (Engineering, Test and Project Management teams) - Able to build and represent ITIL changes at CABs - Ability to collaborate and work as part of a team as well asto lead small groups of engineers - Skilled inidentifying process and system improvements Desirable Knowledge & Experience More ❯

e.g. AWS/Azure), networking, and IT architecture. Proficient in managing Windows environments, Microsoft 365, Active Directory, and network protocols. Solid background in IT service management and governance (e.g. ITIL, COBIT). Proven track record managing vendors, procurement processes, and third-party integrations. Personal Attributes Strategic mindset with the ability to align technology initiatives with broader business goals. Strong leadership More ❯

e.g. AWS/Azure), networking, and IT architecture. Proficient in managing Windows environments, Microsoft 365, Active Directory, and network protocols. Solid background in IT service management and governance (e.g. ITIL, COBIT). Proven track record managing vendors, procurement processes, and third-party integrations. Personal Attributes Strategic mindset with the ability to align technology initiatives with broader business goals. Strong leadership More ❯

Mesh Nice to Have Skills Experience with Azure DevOps or Jira for managed backlogs Familiarity with managed services and cloud-based solutions Knowledge of IT service management frameworks (e.g. ITIL) Preferred Education and Experience Bachelor's degree in Computer Science, Information Technology, or related field Minimum 5 years of experience in SAP Cloud Platform Integration, API Management, and EIC Proven More ❯

background in solution design, cloud architecture, and DevOps Excellent documentation, communication, and vendor management skills Eligible for SC Clearance (or already cleared) Desirable: Microsoft certifications (e.g., Azure Architect Expert), ITIL, experience integrating non-Microsoft platforms. Start ASAP - Apply now to be part of a high-impact digital programme in a collaborative, remote-first environment. Randstad Technologies is acting as an More ❯

technical presales or delivery capacity. At least ONE industry certifications required: AWS preferred, Asure, GCP, etc. At least ONE top tier technical certifications in a highly desired: i.e. CISSP, ITIL MALC, etc. Additional Business focused and Rackspace product certifications highly desired. More ❯

late 2024. More information: We are seeking an experienced Lead IT Support Engineer to join our team. As the Lead IT Support Engineer you will bring extensive knowledge of ITIL, ability to manage others while maintaining a hands-on approach. You will play a crucial role in ensuring the efficient and smooth operation of our service desk and support function. More ❯

with programming or scripting languages (e.g., Java, Python, SQL, HTML, JSON). Certifications (Preferred): Agile certifications (Scrum Master, Product Owner) Architecture frameworks (e.g. TOGAF) Cloud certifications (AWS, GCP, Azure) ITIL or other IT service management credentials Industry Awareness:Knowledge of current trends and innovations in banking (e.g. embedded finance, open banking, digital onboarding, ESG data), and familiarity with key players More ❯

Write technical support and client documentation in form of Knowledgebase articles Meet or exceed expected customer service levels Other duties as assigned by the Level 2 Support Manager Requirements: ITIL V3 Foundation Certification (recommended), Microsoft Operating System/Office Certification(s) will be an asset, Advanced MS Office 365 skills, Scripting, coding skill will be considered an advantage, Able to More ❯

administration and troubleshooting. Windows Active Directory and AZURE AD/Entra. Data Backup management Desktop and user support experience. IT Procurement Zoho Manage Engine\Servicedesk Plus Mac OS support ITIL or security certification. Health Insurance and Dental Health Cover for you and your dependants Employee Assistance Programme Pension Flexible Hybrid Working Enhanced Parental Leave Travel Insurance Life Assurance Income Protection More ❯

Experience As A 2nd line Support Engineer MSP background preferable 2-3 years proven experience in an IT support role (1st/2nd line) Experience of working to an ITIL framework in a service desk capacity Microsoft Windows Server 2016 - 2022 Microsoft 365 Support for Email, SharePoint, OneDrive and Teams Active Directory Management Windows 10, 11 Operating System Support Apple More ❯

technologies that the business use. The team is small so the role is demanding and requires an enthusiastic multi-skilled person. Qualifications and Experience: Strong leadership skills Qualified MCITP ITIL qualified to Foundation Level Strong Working knowledge of Microsoft 365 Strong Working knowledge of Microsoft Azure, IaaS, SaaS and PaaS. Working knowledge of Active Directory, AAD, Windows Server, SQL Server More ❯

support tools Previous exposure to IT within a legal or professional services environment is highly desirable Experience with ServiceNow or comparable ticketing systems Relevant IT certifications (e.g. CompTIA A+, ITIL, Microsoft) are a bonus A proactive, approachable attitude and a genuine passion for tech support If you're looking to build your career in a firm that values its people More ❯

knowledge and desktop troubleshooting skills - Strong communication and documentation abilities - Flexible to work across multiple shifts and provide on-call support Desirable Skills - Microsoft certifications (e.g. MD-102, MCSA) - ITIL Foundation certification - Experience in large-scale or regulated environments - Exposure to Agile/DevOps methodologies - Knowledge of cloud-based solution delivery in enterprise settings More ❯

firewall basics Skilled in ITSM tools and SLA-based ticket resolution Excellent communication and documentation skills Desirable Skills: Experience with O365, Active Directory, DNS, and Group Policy Familiarity with ITIL practices and 2nd line support Comfortable engaging users, vendors, and senior stakeholders Start Date: ASAP Duration: 6 Months IR35: Inside IR35 Location: Feltham - 5 DAYS A WEEK ONSITE Rate More ❯

on the ServiceNow platform in a professional setting. Proficiency in JavaScript, Glide API, and ServiceNow development tools. Familiarity with REST/SOAP APIs, IntegrationHub, and MID Servers. Understanding of ITIL processes and service management principles. Strong problem-solving and communication skills. Preferred Qualifications ServiceNow Certified System Administrator (CSA). One or more Certified Implementation Specialist (CIS) certifications (e.g., SPM, ITSM More ❯

to manage multiple service requests and prioritize tasks in a busy, fast-paced environment. Excellent communication skills, especially in face-to-face interactions with non-technical users. Understanding of ITIL processes and a desire to apply them to improve IT services. Willingness to take on leadership roles in customer-focused projects and continuous improvement initiatives. Personal Attributes A strong desire More ❯

of successfully managing and controlling an information technology budget It is likely that the successful candidate will hold a relevant degree and/or relevant industry qualifications such as ITIL, Microsoft certifications and a cybersecurity certification Managing multiple concurrent projects and prioritise effectively Negotiate and manage contracts with suppliers and assess and manage risks in supplier relationships Mentor and develop More ❯

of successfully managing and controlling an information technology budget It is likely that the successful candidate will hold a relevant degree and/or relevant industry qualifications such as ITIL, Microsoft certifications and a cybersecurity certification Managing multiple concurrent projects and prioritise effectively Negotiate and manage contracts with suppliers and assess and manage risks in supplier relationships Mentor and develop More ❯