26 to 50 of 189 ITIL Jobs in London

written and verbal skills, with confidence in presenting to senior stakeholders. Qualifications Degree-level education or equivalent experience. Azure Solution Architect Expert certification (desirable). Cisco certifications (desirable). ITIL certification (desirable). Why Join Us? This is an exciting opportunity to play a pivotal role in shaping cutting-edge technology solutions within the financial services sector. You’ll work More ❯

written and verbal skills, with confidence in presenting to senior stakeholders. Qualifications Degree-level education or equivalent experience. Azure Solution Architect Expert certification (desirable). Cisco certifications (desirable). ITIL certification (desirable). Why Join Us? This is an exciting opportunity to play a pivotal role in shaping cutting-edge technology solutions within the financial services sector. You’ll work More ❯

experience in applications engineering within legal or professional services Strong knowledge of legal applications and GenAI platforms Skilled in Microsoft 365, Azure, Entra AD, and Windows Server Familiar with ITIL frameworks and service management tools Excellent communicator with strong troubleshooting and client service skills If you're eager to make an impact, drive innovation, and work at the forefront of More ❯

experience in applications engineering within legal or professional services. Strong knowledge of legal applications and GenAI platforms. Experienced in Microsoft 365, Azure, Entra AD, and Windows Server. Familiar with ITIL and service management tools. Ability to quickly learn and present new technology. Excellent communication, troubleshooting, and client service skills. If you're passionate about legal technology and keen to drive More ❯

experience in applications engineering within legal or professional services. Strong knowledge of legal applications and GenAI platforms. Experienced in Microsoft 365, Azure, Entra AD, and Windows Server. Familiar with ITIL and service management tools. Ability to quickly learn and present new technology. Excellent communication, troubleshooting, and client service skills. If you're passionate about legal technology and keen to drive More ❯

or related field preferred. Relevant certifications such as Microsoft Certified Professional (MCP), or similar are advantageous. Experience with a range of operating systems including Windows and macOS Familiarity with ITIL or similar incident management frameworks. Experience with remote desktop applications and help desk software. Knowledge of legal-specific software and systems such as case management, document management, and time recording More ❯

Computer Science/Information Technology, or a related field Experience in providing 3rd Line Technical Support Experience of working in a busy MSP service desk environment in a structured, ITIL-driven framework (including Incident, Change and Problem Management) Technical skills Experience of acting as the 'go-to' person during Major Incidents, including providing RCAs/RFOs Experience in: Microsoft Cloud More ❯

service transition programmes, ideally within financial services. Proven ability to deliver enterprise-scale programmes involving service introduction, operational readiness, and technology change. Strong understanding of IT service management principles (ITIL), governance, and change management. Demonstrated expertise in budget oversight, stakeholder engagement, and executive-level reporting. Excellent leadership skills with experience building and mentoring high-performing delivery teams. Exceptional communication and More ❯

with CTRM/ETRM systems (e.g., Aspect) desirable. Proficient with data analysis and issue/SDLC tools (DevOps, JIRA, ServiceNow). Skilled in building, documenting, and improving support processes (ITIL advantageous). Excellent analytical, communication, and problem-solving skills. Bachelor’s in Computer Science, Engineering, Mathematics, or related field; postgraduate advantageous. Package £85,000 + performance bonus Comprehensive benefits including More ❯

Office Based - Hybrid working once fully trained Hours: 40 per week - Mon -Fri Holiday: 25 days Job Role Internal IT Support across multiple sites and departments Adhering to the ITIL standards Resolving software incidents in line with KPIs Provide remote desktop support Ensure support request 'tickets' are opened, updated and closed as efficiently as possible Software & network analysis, diagnosis, troubleshooting More ❯

to influence both technical and non-technical stakeholders. Leading small teams of architects. Desirable experience includes: Integration platform improvements. Cloud-smart strategies and automation platforms. Familiarity with ITSM/ITIL and system development life cycle methodologies. Why join ? This is more than a technical role - it's an opportunity to make a lasting impact. You'll be central to shaping More ❯

processes and policies Ensure steady storage provisioning, protection of data, and adherence to compliance What you will bring to the team: Excellent organisation and time management skills Working to ITIL best practices Desire to improve processes, looking for the root cause of a problem Willingness to both share your knowledge and learn from others A proactive approach towards looking for More ❯

with InfoSec. Networking foundations: HTTP, SMTP, DNS, TCP/IP, proxies, and load balancers. Communication: Clear written/verbal communication and presentation skills for technical and senior audiences. Process: ITIL certification (desirable) and familiarity with structured change management. Networking People (UK) is acting as an Employment Business in relation to this vacancy. More ❯

Active Directory, and Group Policy. Experience with Intune, Autopilot, and Conditional Access. Ability to work in a collaborative, multi-team enterprise environment. Microsoft certifications (MCSA, MD-102) and ITIL Foundation are desirable. If your hold this sounds like you, and you hold SC Clearance than apply today and one of our team will be in touch with you to discuss More ❯

Active Directory, and Group Policy. Experience with Intune, Autopilot, and Conditional Access. Ability to work in a collaborative, multi-team enterprise environment. Microsoft certifications (MCSA, MD-102) and ITIL Foundation are desirable. If your hold this sounds like you, and you hold SC Clearance than apply today and one of our team will be in touch with you to discuss More ❯

background: Microsoft 365, Azure, Windows Server, Networking (preferred) Proficiency with PSA/RMM tools (e.g., NinjaOne, HaloPSA) Excellent communication and client-facing skills Experience leading and mentoring technical teams ITIL Foundation or equivalent certification (preferred) What We Offer Competitive salary: £55,000£60,000 + Benefits Hybrid working (3 days onsite in our Central London office) Training budget for certifications More ❯

background: Microsoft 365, Azure, Windows Server, Networking (preferred) Proficiency with PSA/RMM tools (e.g., NinjaOne, HaloPSA) Excellent communication and client-facing skills Experience leading and mentoring technical teams ITIL Foundation or equivalent certification (preferred) What We Offer Competitive salary: £55,000£60,000 Benefits Hybrid working (3 days onsite in our Central London office) Training budget for certifications and More ❯

communication skills, ability to work efficiently under pressure to support the whole IT team. The candidate will need to have an excellent telephone manner and experience of using an ITIL accredited ServiceDesk and Registration Authority processes including the Care Identity System. This is a good opportunity to join a highly performing team with a culture of being technically innovative to More ❯

vendors Strong Analytical, Reporting and Problem-solving skills Excellent communication and presentation skills Strong stakeholder management Supporting Global teams and user base Experience with best practice principles such as ITIL, Lean/Six Sigma are a benefit, however not required Professional attributes Operational Excellence - Previous experience in an Operations Support role focused around Enterprise IT applications like HR, Finance, ERP. More ❯

organisation and time management A team player who can build positive relationships with colleagues and clients Passion for delivering excellent service Confident with Microsoft Office (Word, Excel, Outlook etc.) ITIL awareness would be a bonus, but not essential Don't worry if you don't tick every box - our client is open to people from a range of backgrounds, especially More ❯

and Microsoft SQL. Qualifications Relevant degree or equivalent experience with MS Dynamics. Power Platform Developer or Functional Consultant certification. Agile or project management certifications (e.g. Scrum, PRINCE2, APM) and ITIL Foundation are a plus. Our Values We take responsibility. We show empathy. We are better together. We are ambitious. At bpha, we’re committed to doing the right thing, working More ❯

Aderant . Confidence handling global programmes with lots of moving parts. Solid leadership, communication and stakeholder management skills. PMP certification (non-negotiable). Other handy ones: ScrumMaster/SAFe, ITIL, Lean Six Sigma, Intapp Professional. Extra brownie points if you’ve worked with ServiceNow SPM, Microsoft 365/Azure, or enterprise service management platforms. Why you might want this job More ❯

Aderant . Confidence handling global programmes with lots of moving parts. Solid leadership, communication and stakeholder management skills. PMP certification (non-negotiable). Other handy ones: ScrumMaster/SAFe, ITIL, Lean Six Sigma, Intapp Professional. Extra brownie points if you’ve worked with ServiceNow SPM, Microsoft 365/Azure, or enterprise service management platforms. Why you might want this job More ❯

PostgreSQL, MongoDB Proficient with Linux/Windows command line (Bash, PowerShell) Monitoring: Grafana, Prometheus, ELK, Splunk Agile working and tooling (e.g., Jira, Confluence) Diagnosing and resolving complex system issues ITIL knowledge or exposure to IT service operations Containerisation: Docker, Kubernetes, OpenShift Awareness of modern tech trends and tooling Security Requirements UKIC DV clearance holder only Why Apply? Join a forward More ❯

PostgreSQL, MongoDB Proficient with Linux/Windows command line (Bash, PowerShell) Monitoring: Grafana, Prometheus, ELK, Splunk Agile working and tooling (e.g., Jira, Confluence) Diagnosing and resolving complex system issues ITIL knowledge or exposure to IT service operations Containerisation: Docker, Kubernetes, OpenShift Awareness of modern tech trends and tooling Security Requirements UKIC DV clearance holder only Why Apply? Join a forward More ❯