51 to 75 of 255 ITIL Jobs in London

make data-driven decisions and manage competing priorities. Strong problem-solving skills and a proactive mindset. Preferred Qualifications: Experience with Eclipse ecosystem or related open-source platforms. Knowledge of ITIL and IT service management principles. Previous experience working in a SaaS or PaaS environment. At WTW, we believe difference makes us stronger. We want our workforce to reflect the different More ❯

assurance principles, and methodologies Experience with building custom applications and platform integrations Certifications desired: ServiceNow Certified Administrator ServiceNow Certified Implementation Specialist (e.g., Procurement, ITSM, or SPM) ServiceNow Application Developer ITIL Foundation Additional certs (e.g., HR, CSM, FSM, Service Portal, CMDB, SAM, ITOM, ITBM, PPM) are advantageous Excellent written and verbal communication skills Strong customer service focus and ability to present More ❯

to promote equality in opportunity, employment and service delivery Desirable Experience of working within a large scale programmes and service management structure Practitioner level PRINCE2, MSP and/or ITIL qualifications Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for More ❯

dependencies and risks across complex, multi-team delivery Familiarity with CI/CD pipelines, DevOps principles and iterative delivery Understanding of enterprise or public sector delivery governance (e.g. GDS, ITIL) Excellent communication skills with the ability to translate technical issues for non-technical audiences Experience managing budgets and external suppliers or vendors Ability to build collaborative, high-trust environments and More ❯

and Waterfall) and successfully driving improvements in this area. Experience working in a continuous delivery environment and embracing a DevOps culture. Understanding of operational procedures and process standards (e.g. ITIL) and the ability to apply and evaluate them for continuous improvements in the service. A good knowledge and understanding of the wider picture and longer term, good problem solving skills More ❯

technical knowledge of Office 365, Active Directory, Intune , and ideally document management systems (such as iManage) Demonstrated leadership skills with the ability to motivate and grow teams Familiarity with ITIL, cybersecurity, and compliance frameworks Project management experience (PMP, PRINCE2, or Agile certification desirable) What’s on offer: Hybrid working (60% from home) 27 days annual leave plus bank holidays Private More ❯

Haves: Professional Services background Accounting qualification (ACCA, CIMA, ACA etc.) Experience with integration platforms like Workato Some SQL knowledge for reporting Azure/Microsoft 365 admin experience ITSM/ITIL framework knowledge What's in it for You? £80,000 - £90,000 depending on experience Excellent benefits package (pension, healthcare, life insurance) 5 days in office, during 3 month probation More ❯

application to IAM, e.g. SOx, ISO27001, NIST, HIPAA, GDPR, PSD2, etc. Ideally, an education in Business, IT, IT security or related field Advantageous: Professional certifications such as CISSP, CISA, ITIL, etc. Product certifications from SailPoint, or other IAM vendors such as Delinea or CyberArk Experience of working within a team to help develop a client IAM strategy Experience of working More ❯

application to IAM, e.g. SOx, ISO27001, NIST, HIPAA, GDPR, PSD2, etc. Ideally, an education in Business, IT, IT security or related field Advantageous: Professional certifications such as CISSP, CISA, ITIL, etc. Product certifications from SailPoint, or other IAM vendors such as Delinea or CyberArk Experience of working within a team to help develop a client IAM strategy Experience of working More ❯

Bachelor’s or Master’s degree in Engineering, Manufacturing, Supply Chain, or Information Systems • SAP Certified Application Associate – SAP S/4HANA Manufacturing for Production Planning and Control • TOGAF, ITIL, or similar framework certifications (preferred for solution architecture exposure) Ideally you will come from a consultancy background and be happy with 25% of your time visiting clients. You must be More ❯

Bachelor’s or Master’s degree in Engineering, Manufacturing, Supply Chain, or Information Systems • SAP Certified Application Associate – SAP S/4HANA Manufacturing for Production Planning and Control • TOGAF, ITIL, or similar framework certifications (preferred for solution architecture exposure) Ideally you will come from a consultancy background and be happy with 25% of your time visiting clients. You must be More ❯

on the ServiceNow platform in a professional setting. • Proficiency in JavaScript, Glide API, and ServiceNow development tools. • Familiarity with REST/SOAP APIs, IntegrationHub, and MID Servers. • Understanding of ITIL processes and service management principles. • Strong problem-solving and communication skills. Preferred Qualifications • ServiceNow Certified System Administrator (CSA). • One or more Certified Implementation Specialist (CIS) certifications (e.g., SPM, ITSM More ❯

first mindset and a willingness to learn Desirable: Experience with Microsoft 365, Google Workspace, or cloud-based platforms Exposure to MDM solutions (e.g. Intune, JumpCloud) IT certifications (CompTIA A+, ITIL Foundation, or relevant Microsoft certifications) What’s Next? If you’re looking to develop your career in IT support within a forward-thinking and collaborative environment, we would love to More ❯

first mindset and a willingness to learn Desirable: Experience with Microsoft 365, Google Workspace, or cloud-based platforms Exposure to MDM solutions (e.g. Intune, JumpCloud) IT certifications (CompTIA A+, ITIL Foundation, or relevant Microsoft certifications) What’s Next? If you’re looking to develop your career in IT support within a forward-thinking and collaborative environment, we would love to More ❯

Years experience in Service Delivery Management within a Managed Services or SaaS environment . ✔ Proven ability to manage client relationships , ensuring high levels of satisfaction and engagement. ✔ Knowledge of ITIL processes within the service operation and transition layers. ✔ Ability to analyse service performance metrics and drive continuous improvements. ✔ Excellent communication and stakeholder management skills . Desirable: ➕ Conversational knowledge of Anaplan More ❯

AV technologies Skills and experience required: - Experience delivering infrastructure services (within Financial Services preferred) Enterprise technologies used in an Azure Data Centre e.g. M365, End user and AV environments ITIL Able to technically manage a team of engineers and manage own and others workload M365 Technical expertise - Office/OneDrive/Teams/Sharepoint integration M365 management portal, conditional access More ❯

resource allocation. A proactive and results-oriented approach, with the ability to work under pressure and meet tight deadlines. Preferred Qualifications: Professional certifications in project management (e.g., PMP, PRINCE2, ITIL). Experience with Agile and Scrum methodologies. Knowledge of the financial services industry and regulatory environment. Being part of Sonata One provides a collaborative and inclusive work culture that values More ❯

external platform and infrastructure teams to support scalable and resilient services. Support critical national infrastructure tasks including platform deployments, incident/problem/change management, and continual service improvement (ITIL-aligned). Use and integrate ServiceNow (or its successor) to track and manage changes, incidents, requests, and problem records. Support replication services, match engines, secure data flows (Impex, Threat, Kafka More ❯

external platform and infrastructure teams to support scalable and resilient services. Support critical national infrastructure tasks including platform deployments, incident/problem/change management, and continual service improvement (ITIL-aligned). Use and integrate ServiceNow (or its successor) to track and manage changes, incidents, requests, and problem records. Support replication services, match engines, secure data flows (Impex, Threat, Kafka More ❯

platforms, and billing/licensing systems. Proficiency with SQL queries and reporting. Excellent communication, project ownership, and vendor management skills. PowerShell or automation scripting skills (desirable). Knowledge of ITIL processes and improving internal service workflows (advantageous). What's on Offer Up to £60,000 DOE Opportunity to lead impactful CRM and infrastructure projects from start to finish Paid More ❯

platforms, and billing/licensing systems. Proficiency with SQL queries and reporting. Excellent communication, project ownership, and vendor management skills. PowerShell or automation scripting skills (desirable). Knowledge of ITIL processes and improving internal service workflows (advantageous). What's on Offer Up to £60,000 DOE Opportunity to lead impactful CRM and infrastructure projects from start to finish Paid More ❯

understanding of multi-tier application environments Proficiency in Linux, MS SQL, Oracle, ITRS, Autosys, Dynatrace, and Splunk Familiarity with cloud platforms (Azure) and scripting (SQL, Java, Python) Knowledge of ITIL (Incident, Problem, Change Management) and SDLC/agile practices Exposure to messaging systems, middleware, and Java application servers Degree in Computer Science, Mathematics, or related field preferred If you or More ❯

understanding of multi-tier application environments Proficiency in Linux, MS SQL, Oracle, ITRS, Autosys, Dynatrace, and Splunk Familiarity with cloud platforms (Azure) and scripting (SQL, Java, Python) Knowledge of ITIL (Incident, Problem, Change Management) and SDLC/agile practices Exposure to messaging systems, middleware, and Java application servers Degree in Computer Science, Mathematics, or related field preferred If you or More ❯

Strong problem-solving skills and a methodical approach to troubleshooting environment issues. · Ability to influence and collaborate effectively with diverse technical and business teams. Desirable Criteria: · Relevant certifications (e.g., ITIL, Oracle Cloud Infrastructure (OCI) certifications). · Experience with environment monitoring tools specific to Oracle Cloud (e.g., OCI Monitoring, Dynatrace). · Familiarity with DevOps principles and practices in a cloud environment. More ❯

enterprise grade SaaS applications using cloud native services. Attention to detail, high degree of accuracy in daily work, ability to work independently and meet timelines. Preferred Skills: Experience in ITIL processes, Service management business exposure is a big plus. Experience migrating the .Net framework application to modern, Net technologies. Working knowledge of OWASP security best practices. Experience building Single Page More ❯