76 to 100 of 640 ITIL Jobs in London

InterQuest Posted 17 days ago Platform/Application Support Analyst- Linux/AWS/Python/MySQL/ITIL Platform/Application Support Analyst, with Linux support expereince, is needed to work with our Higher education client within their agile product team supporting key digital platforms. This role combines support responsibilities with hands-on involvement in lightweight development and release … be responsible for providing first-line support through a service management ticketing system, triaging and resolving issues from internal users. Managing incidents, changes, and capacity issues in line with ITIL best practices. Platform/Application Support Analyst- Linux/AWS/Python/MySQL/ITIL Essential Expereince • Solid grounding in Linux systems and AWS services, with some scripting ability … LAMP environments (CLI, system services, user management) • Experience with AWS (EC2, S3, IAM, etc.) • Basic to intermediate Python scripting skills • Familiarity with MySQL or similar relational databases • Understanding of ITIL practices for service support Platform/Application Support Analyst- Linux/AWS/Python/MySQL/ITIL- Desirable Expereince • Exposure to agile methodologies or SAFe This role offers a More ❯

Infrastructure and Architecture, with deep, hands-on exposure across all major domains. Proven track record in designing and delivering enterprise-grade infrastructure architectures at scale. Strong knowledge of ITSM, ITIL, and service management practices. Expertise in both traditional data center and cloud-native infrastructures (AWS, Azure, Hybrid Cloud). Excellent communication, leadership, and stakeholder management skills. Deep understanding of security … frameworks, DR/BCP planning, and compliance mandates (ISO, NIST, etc.). Preferred Certifications: TOGAF or equivalent Enterprise Architecture certification. ITIL Expert/Foundation v4 • Microsoft, Cisco, VMware, or Red Hat advanced certifications. • Cloud Architect Certifications (AWS Solution Architect Professional, Azure Solutions Architect Expert). What we believe : We’re proud to embrace the same values that have shaped UST More ❯

Infrastructure and Architecture, with deep, hands-on exposure across all major domains. Proven track record in designing and delivering enterprise-grade infrastructure architectures at scale. Strong knowledge of ITSM, ITIL, and service management practices. Expertise in both traditional data center and cloud-native infrastructures (AWS, Azure, Hybrid Cloud). Excellent communication, leadership, and stakeholder management skills. Deep understanding of security … frameworks, DR/BCP planning, and compliance mandates (ISO, NIST, etc.). Preferred Certifications: TOGAF or equivalent Enterprise Architecture certification. ITIL Expert/Foundation v4 • Microsoft, Cisco, VMware, or Red Hat advanced certifications. • Cloud Architect Certifications (AWS Solution Architect Professional, Azure Solutions Architect Expert). What we believe : We’re proud to embrace the same values that have shaped UST More ❯

managing virtualised environments (e.g. VMware, Hyper-V) Experience delivering infrastructure projects end-to-end Experience with Microsoft 365 and Azure tenancy migrations Relevant certifications (e.g. Microsoft Certified: Azure Administrator, ITIL) We're Also Keen On Familiarity with Dell VXRail Experience in the education or public sector Strong troubleshooting and analytical skills Excellent stakeholder engagement and documentation abilities A collaborative leadership More ❯

event-driven IT and predictive analytics. Familiarity with information management practices, system development life cycle management, IT services management, agile and lean methodologies, infrastructure and operations, and EA and ITIL frameworks. Proficiency with data warehousing solutions (e.g., Google BigQuery, Snowflake). Expertise in data modeling tools and techniques (e.g., SAP PowerDesigner, EA Sparx). Strong knowledge of SQL and NoSQL More ❯

commonly used in the financial sector. Experience in Data Centre Networking, including Software-Defined Networking (SDN), Cisco ACI, VxLAN, and related technologies. Proficiency in Service Management processes, preferably with ITIL knowledge. Excellent spoken and written English skills, enabling meaningful collaboration. Preferred Skills and Experience A bachelor's degree or equivalent experience in a technology-related field is essential. CCIE certification More ❯

commonly used in the financial sector. Experience in Data Centre Networking, including Software-Defined Networking (SDN), Cisco ACI, VxLAN, and related technologies. Proficiency in Service Management processes, preferably with ITIL knowledge. Excellent spoken and written English skills, enabling meaningful collaboration. Preferred Skills and Experience A bachelor's degree or equivalent experience in a technology-related field is essential. CCIE certification More ❯

commonly used in the financial sector. Experience in Data Centre Networking, including Software-Defined Networking (SDN), Cisco ACI, VxLAN, and related technologies. Proficiency in Service Management processes, preferably with ITIL knowledge. Excellent spoken and written English skills, enabling meaningful collaboration. Preferred Skills and Experience A bachelor's degree or equivalent experience in a technology-related field is essential. CCIE certification More ❯

calls to the relevant level 3 support teams. To update/create knowledge databases with new processes, and fixes Case Management: Ensuring Incidents and Requests are managed following the ITIL framework Regular updates maintained on own cases Notifying users of all progress and status Following IT Security Guidelines Ensure that there is a good flow of information between our clients More ❯

Experience working in hybrid environments, ideally with exposure to Azure. Familiarity with Intel Windows Server (2019/2022) and Microsoft technologies. Disaster recovery planning and execution experience. Exposure to ITIL frameworks and project delivery methodologies. Strong communication and stakeholder engagement skills. Ability to work independently and collaboratively in a fast-paced, evolving environment. Don’t miss this opportunity to take More ❯

Experience working in hybrid environments, ideally with exposure to Azure. Familiarity with Intel Windows Server (2019/2022) and Microsoft technologies. Disaster recovery planning and execution experience. Exposure to ITIL frameworks and project delivery methodologies. Strong communication and stakeholder engagement skills. Ability to work independently and collaboratively in a fast-paced, evolving environment. Don’t miss this opportunity to take More ❯

Experience working in hybrid environments, ideally with exposure to Azure. Familiarity with Intel Windows Server (2019/2022) and Microsoft technologies. Disaster recovery planning and execution experience. Exposure to ITIL frameworks and project delivery methodologies. Strong communication and stakeholder engagement skills. Ability to work independently and collaboratively in a fast-paced, evolving environment. Don’t miss this opportunity to take More ❯

e.g. AWS/Azure), networking, and IT architecture. Proficient in managing Windows environments, Microsoft 365, Active Directory, and network protocols. Solid background in IT service management and governance (e.g. ITIL, COBIT). Proven track record managing vendors, procurement processes, and third-party integrations. Personal Attributes Strategic mindset with the ability to align technology initiatives with broader business goals. Strong leadership More ❯

Experience working in hybrid environments, ideally with exposure to Azure. Familiarity with Intel Windows Server (2019/2022) and Microsoft technologies. Disaster recovery planning and execution experience. Exposure to ITIL frameworks and project delivery methodologies. Strong communication and stakeholder engagement skills. Ability to work independently and collaboratively in a fast-paced, evolving environment. Don't miss this opportunity to take More ❯

Broadband. The Role Reporting to the Service Delivery and Standards Manager, this pivotal role will spearhead the establishment of the Service Management Office, focusing on the rapid maturation of ITIL practices. The Service Management Lead will oversee the implementation and delivery of ITIL methodologies across the designated customer base, ensuring that all processes are not only fit for purpose but … Main Responsibilities Main Responsibilities include but are not limited to: Establish and Manage the Service Management Office (SMO): Lead the creation and operationalisation of the SMO. Develop and mature ITIL Practices: Continually develop and establish Incident, Major incident, Problem, Change Enablement, Service Request, Software Asset and Configuration Management and Knowledge Management. Oversee ITIL Practices: Manage the end-to-end delivery … of ITIL practices, ensuring that all processes are fit for purpose and aligned with both RM Technology's and customer objectives. Enhance Customer Satisfaction: Act as a customer-facing representative, focusing on improving customer satisfaction through effective service management and communication. Working with in scope customers and the Service Delivery Manager to run the day-to-day ITIL Practices on More ❯

quality in line with Ultima's ISO certification and commitment to its clients. The candidate will be required to primarily work from within Ultima’s ITSM platform aligned with ITIL principles to troubleshoot and resolve incidents, along with completing service and change requests based on the associated Managed Service contract of the client. MAIN DUTIES AND RESPONSIBILITES Supporting the Team … point of escalation for the wider team as well as to the Service Desk Teams for infrastructure and complex end user incidents. Prioritise and respond to incoming requests ensuring ITIL best practice ticket management is adhered to. Providing technical assistance to a key Ultima client and their IT teams in line with the agreed SLA’s. To always represent Ultima … experience in a 2nd/3rd Line or similar Support role as part of a team. Experience using a ticket management system, creating/updating & logging tickets following an ITIL methodology. Experience managing multiple simultaneous activities. Excellent levels of both written and verbal communication skills. The ability to work both independently and as part of a team. The ability to More ❯

internal documentation and knowledge base articles. Qualifications Essential Industry-recognised certifications or demonstrable experience in a relevant field (e.g. Computer Science, CompTIA, Microsoft certifications). Practical experience with the ITIL framework, particularly incident, problem, and change management. Proven track record of providing first- and second-line application support and technical troubleshooting, including support for internal and external users. Experience administering More ❯

Mesh **Nice to Have Skills** * Experience with Azure DevOps or Jira for managed backlogs * Familiarity with managed services and cloud-based solutions * Knowledge of IT service management frameworks (e.g. ITIL) **Preferred Education and Experience** * Bachelor's degree in Computer Science, Information Technology, or related field * Minimum 5 years of experience in SAP Cloud Platform Integration, API Management, and EIC * Proven More ❯

Mesh **Nice to Have Skills** * Experience with Azure DevOps or Jira for managed backlogs * Familiarity with managed services and cloud-based solutions * Knowledge of IT service management frameworks (e.g. ITIL) **Preferred Education and Experience** * Bachelor's degree in Computer Science, Information Technology, or related field * Minimum 5 years of experience in SAP Cloud Platform Integration, API Management, and EIC * Proven More ❯

Mesh **Nice to Have Skills** * Experience with Azure DevOps or Jira for managed backlogs * Familiarity with managed services and cloud-based solutions * Knowledge of IT service management frameworks (e.g. ITIL) **Preferred Education and Experience** * Bachelor's degree in Computer Science, Information Technology, or related field * Minimum 5 years of experience in SAP Cloud Platform Integration, API Management, and EIC * Proven More ❯

technical presales or delivery capacity. At least ONE industry certifications required: AWS preferred, Asure, GCP, etc. At least ONE top tier technical certifications in a highly desired: i.e. CISSP, ITIL MALC, etc. Additional Business focused and Rackspace product certifications highly desired. More ❯

CISM) or equivalent practical security experience Experience in improvement programmes to reduce risk, increase quality and reduce manual effort, and delivering control improvements across multiple technical disciplines Knowledge of ITIL framework, including risk and change management We seek individuals from a diverse talent pool and encourage applicants from underrepresented groups to apply to our vacancies. Our commitment to fair recruitment More ❯

focus on deriving designs and solutions that align with business value. Knowledge of data and security architecture. Experience using Archimate notation with tools like SparxEA or BizDesign. Awareness of ITIL, DevSecOps, and full digital solutions lifecycle. Strong client-facing and consultative abilities. Workshop facilitation and presentation skills. Proficient in PowerPoint, Word, and Excel. Understanding of waterfall and agile (Prince2, SAFe … lead consultant teams. Certification in one or more Cloud technologies. Knowledge of hosting deployment approaches (IaaS, PaaS, SaaS, containers, microservices). TOGAF certification (or equivalent framework). Understanding of ITIL, Agile methodologies, and DevSecOps. Appreciation of security and high-level network architecture (on-prem and cloud). Familiarity with IoT and Blockchain. Basic understanding of business case development, project, and … risk management. Knowledge of current application development tools and approaches. Awareness of industry trends and their impact on customer solutions. Service design and ITIL fundamentals, including change management. Have UK&I mobility to deliver engagements nationwide. Hold or be capable of obtaining Security Clearance to work with UK public sector organisations. What we offer: 25 days of Annual leave. Pension More ❯

. 3+ years of experience in IT Service Management, Release & Deployment Management, or related roles. Previous experience working with external suppliers or vendor coordination is highly desirable. Familiarity with ITIL frameworks, particularly in Release and Deployment Management. Technical Skills: Strong understanding of Release and Deployment Management processes and best practices. Experience with Change Management and managing Requests for Change (RFCs More ❯

business value for customers Good knowledge and experience with GainSight, SFDC, GoogleSuite systems or equivalent tools Possibly holds Project Management or Service Delivery qualifications such as PMP, PRINCE2, and ITIL Highly data-driven with a dedication to following the process, ability to prioritize work within a demanding environment, and consistently delivering results Ability to identify key customer stakeholders to engage More ❯