76 to 100 of 121 ITIL Jobs in London

across both technical and non-technical audiences Experience managing third-party suppliers and service delivery (SLAs, performance) Good understanding of IT service management principles (ITIL or similar) A proactive, ownership-led mindset someone who improves rather than maintains Comfortable operating in a fast-paced, evolving environment Why This Role? High ...

Project Manager- Migration, Data, Transition, Transformation, Central Government, supplier management, 3 parties, Project Delivery, end to end, complex, pro-active, fast paced, ITIL, Infrastructure, Implementation, Strategy, Shared Services. We have an extremely exciting and rare opportunity for an experienced and established Project Manager with solid Central Government experience to join ...

technical stakeholders. Nice-to-Have Requirements: Experience in IT Digital Transformation initiatives. Knowledge of cloud-based Oracle environments. Relevant Oracle certifications. Familiarity with ITIL practices and service management. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties ...

technical stakeholders. Nice-to-Have Requirements: Experience in IT Digital Transformation initiatives. Knowledge of cloud-based Oracle environments. Relevant Oracle certifications. Familiarity with ITIL practices and service management. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties ...

wider council platforms (e.g. finance, CRM) What You’ll Need Experience managing social care/local authority systems Strong stakeholder & supplier management Background in ITIL/Agile/PRINCE2 environments Proven delivery within complex organisations (public sector preferred) One-stage interview process, immediate start. ...

with Managed Service Providers (MSPs) Hands-on Technical awareness/capability within a Microsoft environment Experience owning and delivering IT projects Solid understanding of ITIL frameworks, ticketing systems, and escalation processes Excellent stakeholder management and communication skills Ability to operate in a fast-paced, evolving environment The successful IT Manager ...

into our people and technology. Your new role: Work with the Exponential-e Service team and wider team to advise, review and develop the ITIL-based process to be used in delivering live service Supporting and advising around the required ITIL services and subsequent service delivery for the ARP Service … report the service performance of all service activities against the agreed service performance indicators (KPIs) and metrics to measure the effectiveness and efficiency of ITIL processes Identify, record and manage all service vulnerabilities which impact or may impact the Customer Review existing IT Service Management processes, particularly Problem Management, present ...

similar Experience with LogicMonitor admin, Grafana or other observability tools Familiarity with SRE concepts (SLIs, SLOs, error budgets) Understanding of ITIL processes Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days ...

Experience with Microsoft 365 (Exchange, Teams) and IAM tools Experience leading technical teams Ability to communicate technical concepts clearly Familiarity with structured environments (e.g. ITIL) The environment A forward-thinking organisation continuously evolving its technology, where you'll have real influence on direction and delivery. Salary up to £90k with ...

Knowledge of MS Office (2016/365), Outlook, Word, PowerPoint, and Excel - Knowledge of Remote Access systems and focusing on supporting remotely - Understanding of ITIL (v2 or v3), understanding of ISMS/ISO27001 would be desirable. AV Support Assistant/AV Specialist/Unified Communications Analyst In accordance with ...

/AI, platforms) with the breadth to integrate across the stack. Familiarity with operating model design and organisational change methods. Relevant certifications (e.g., TOGAF, ITIL, PMP/PRINCE2, cloud/provider credentials) are a plus. Measures of Success Presales impact: qualified pipeline influenced, win rate, proposal quality, estimate accuracy, time ...

Required Qualifications: Bachelor’s Degree in Information Systems, Engineering, Business, or other related field; relevant experience can be substituted for degree. Desired Qualifications: ISO55000, ITIL, Lean/Six Sigma, SAP EAM, or SAP S/4 HANA certification. Previous role in asset management, production Previous leadership or mentoring role. Knowledge ...

traditional software and project methodologies Preferred experience: ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) ServiceNow Certified Application Developer (CAD) Certified in ITIL Foundation (v3 or v4) Experience of leading offshore development teams and working with engagement leads, project managers and business analysts to deliver enterprise wide ServiceNow ...

RACI, support models) Drive ORR readiness, risk tracking, and BAU handover documentation Qualifications: Proven Business Analyst experience with Service Design/Transition exposure Strong ITIL knowledge and ServiceNow experience (CMDB, workflows, catalogue) Confident managing multiple stakeholders and delivery workstreams Structured, proactive, and highly delivery-focused ...

stakeholder engagement skills. * Ability to translate technical detail into clear business language. * Experience with observability tools (e.g., Dynatrace, Datadog, Splunk). * Familiarity with ITIL processes and cloud platforms. * Knowledge of AIOps or SRE practices. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse ...

London based global law firm on a permanent basis. Key Responsibilities Define and manage knowledge management strategy, governance, taxonomy, and lifecycle aligned to ITIL Own and optimise the ServiceNow Knowledge Base, ensuring accurate and accessible content Drive click apply for full job details ...

trainer passionate about adult learning and equipping professionals with the tools to lead change? What youll Need to Be Successful Agile methodologies & frameworks (Scrum, ITIL) Great with people and comfortable behind a camera Project Management (APM, PMP) Business Analysis (BCS certification preferred) Experience designing and delivering training for adult learners ...

bring Strong experience in Service Delivery within an MSP or consultancy Confidence operating with senior stakeholders and enterprise clients A solid understanding of ITIL and structured service environments Commercial awareness and the ability to spot growth opportunities Gravitas: you can hold your own in challenging conversations A mindset focused ...

storytelling skills * Ability to do light touch onboarding for customers’ end users Desired Skills & Experience * Certifications within compliance, security or ITAM, such as CSAM, ITIL, etc. * Experience in leveraging tools like PowerBI for analysis reporting Key Responsibilities : * Deliver actionable insights across the Admin Consoles, buying programmes, licensing and agreements ...

staff. What were looking for: Deep Knowledge of ServiceNow Solutions: Expertise in various ServiceNow modules and functionalities ITIL Processes: Strong understanding of ITIL (Information Technology Infrastructure Library) processes and best practices Enterprise Environment Experience: Experience working in large-scale enterprise environments with multiple integration points System Architecture and Design: Proficiency … designing and deploying scalable and robust architectures Technical Proficiency: Familiarity with cloud services, enterprise software, cybersecurity, and emerging technologies like AI and IoT ITIL Certification Proven track record of designing and delivering complex IT solutions that meet business needs. Excellent communication, presentation, and interpersonal skills. Ability to work collaboratively with ...

within our knowledge base to ensure accurate and up-to-date information. Lead by example in promoting best practices for IT security, service management (ITIL), and project management. Requirements Extensive experience (typically 7+ years) in a senior infrastructure engineering role, preferably within a global or multi-site SME. Qualifications & Experience … advantage. Relevant industry certifications, such as Microsoft Certified: Azure Administrator Associate, VMware Certified Professional (VCP), or other Microsoft 365/Security certifications. Familiarity with ITIL & NIST frameworks for service management. Experience working in an agile environment ...

Represent the team in technical and business meetings with professionalism and confidence Collaborate closely with Business and Operational teams to ensure service excellence Follow ITIL processes including Change, Incident, Problem, and Root Cause Analysis Manage automation tools in compliance with security and governance policies (e.g., CyberArk, ServiceNow) Participate … Automation BMC Control-M Output Management Splunk dashboard and alert development SAS knowledge Windows Server administration REST API integration Familiarity with ServiceNow and ITIL processes Knowledge of CA7 operations and Control-M scheduling Basic web development skills File transfer protocols and processes Understanding of Agile methodologies Proficiency in Microsoft Office ...

troubleshooting with users that have varying degrees of IT competency Use of ITSM tools Creating, updating and generally maintaining documentation and the knowledge base ITIL knowledge - Overview/Foundation Using remote tools to assist with first time/line fixes Main duties of the job Some of the role … experience in the delivery of endpoint support in a technical department or ICT function Experience working within an IT environment that operates under the ITIL Service Management framework. Previous experience installing of endpoint devices and setting up of End User Accounts, resetting passwords etc. (e.g. voicemail) Desirable High level ...

with measurable SLAs/KPIs. Comfortable coordinating cross-functional teams and articulating technical issues to non-technical stakeholders. Strong analytical, organisational, and communication skills. ITIL Foundation (at a minimum); experience with ITIL principles, incident/problem/change management, and reporting frameworks. Resilient under pressure and adept at prioritisation. Familiarity ...

Our client, a prominent player in the Defence & Security sector, is currently looking for an Applications Support Engineer to join their dynamic team based in Harlow (Hybrid). This position is a Fixed Term Contract ...