76 to 100 of 128 ITIL Jobs in London

Power Pages and Power Automate CRM extension through C# .Net development Experience of DevOps, Agile and the concepts of CI/CD Familiarity with ITIL concepts Knowledge and experience with D365 latest product offerings About Peregrine We build workforces that deliver tech and change programmes at leading UK organisations. ...

should have: Expertise in designing Technology & Information Security Governance Frameworks and authoring relevant policies. Experience with Risk and Resilience Frameworks (e.g., NIST, ISO27001, COBIT, ITIL). Strong knowledge of UK and European regulations, including ECB, DORA, and FCA/PRA. Exceptional stakeholder engagement and influencing skills. Outstanding communication skills, with ...

escalation, resolution, and post-incident reporting. Coordinate with internal technology teams, Fidessa vendor support, exchanges, brokers, and infrastructure partners as required. Ensure adherence to ITIL processes and operational best practices. System Configuration & Enhancements Configure Fidessa modules, workflows, user profiles, permissions, FIX connectivity, and market access parameters. Support releases, upgrades, patches ...

experience across at least one major technology stack. Practical experience with automation tooling such as Ansible, Terraform, GitHub, or Azure DevOps. Proven capability leading ITIL change processes and Major Incident Management (MIM), with a disciplined post-incident review culture. Excellent troubleshooting skills across multiple layers: Network Identity Endpoint Proxy SIEM ...

experience across at least one major technology stack. Practical experience with automation tooling such as Ansible, Terraform, GitHub, or Azure DevOps. Proven capability leading ITIL change processes and Major Incident Management (MIM), with a disciplined post-incident review culture. Excellent troubleshooting skills across multiple layers: Network Identity Endpoint Proxy SIEM ...

communication, presentation, and consultative selling skills. Self-starter mentality with a strong ownership mindset and bias for results . Domain knowledge of ITSM frameworks (ITIL, SIAM, etc.) . Understanding integration platforms, automation tools , or workflow orchestration solutions. Experience of selling into MSPs or enterprise IT service teams, or, reseller experience ...

documentation and knowledge articles to improve the IT Service Desk, including assessment of impact across or within services outside of the function. Follow the ITIL method of Service Desk to include: o Single Point of contact (SPOC) o Single Point of entry o Single Point of exit o Easier … predicting trends based on reporting, performance, KPIs, SLAs and OLAs to enable delivery of high standard of service. To develop and maintain standards of ITIL compliance. Delivery of Service: To deliver Digital Services Service Desk services to the Digital Services department and Trust taking ownership and resolving requests in line ...

permissions and access control Authentication and identity mechanisms in enterprise environments Certifications & Frameworks Pure Certified Migration Specialist or equivalent (highly desirable) Working knowledge of ITIL and/or COBIT Professional Skills Excellent analytical and troubleshooting capabilities Strong documentation and technical writing skills Confident communicator with strong stakeholder management ability Ability ...

Fortinet, Aruba, HPE, Palo Alto (Panorama), and Cisco Nexus . Understanding of MPLS, VPNs, LAN/WAN, and security best practices . Familiarity with ITIL processes and change management is beneficial. Strong troubleshooting skills and ability to work independently in a BAU environment. Law firm industry experience Any Project experience ...

Experience in Microsoft Exchange, Active Directory, Windows Server & Desktop technologies Previous experience as an end user support engineer, or similar role. Experience in using ITIL based ticketing system and Change management (ITIL foundation preferred) Experience of Provisioning desktop, laptops, tablets, mobile devices, and printers. An analytical mind and strong problem ...

solving skills and a proactive approach to issue resolution. Exceptional communication skills - both written and verbal. Strong leadership and team management experience. Knowledge of ITIL frameworks and best practices. An ability to explain technical content to non-technical audiences. Desirable Skills: Knowledge & Support of Wintel systems (Windows Server, Active Directory … etc.). Certifications such as CCNA, ITIL Foundation Certification, Microsoft Certified: Azure Administrator Associate (or equivalent Wintel certifications). Approachable and pro-active with excellent interpersonal skills, experience building inter team relationships. An ability and interest in understanding new technologies and integrating them into existing workflow and processes. A genuine ...

will provide 1st line technical support, troubleshooting Windows and macOS systems, managing user accounts and contributing to cybersecurity best practice. You will work within ITIL-aligned service desk processes. The organisation is seeking a motivated First Line Support Engineer/IT Service Desk Technician who thrives in a fast-paced … support, IT helpdesk or technical support within a managed services or corporate IT environment Experience with troubleshooting Windows and macOS operating systems Familiarity with ITIL processes and service desk best practice Experience with Active Directory and Azure AD user administration Microsoft certifications such ...

engagements. Conduct technology risk assessments, evaluating client environments from both a technical and business perspective. Review IT governance, systems, and controls against recognized standards (ITIL, COBIT, NIST, SOC2, ISO). Design and implement solutions to enhance performance, improve resilience, and increase value for clients. Experience required Significant consulting or industry ...

Skills Any relevant proxy/security certifications. Familiarity with ISO 27001, NIST CSF or related security frameworks. Experience working within regulated environments or with ITIL-based service models. Working Model 2 days per week in the office — mandatory. Rate is fixed at £550 per day (Umbrella). No flexibility ...

governance, performance, stability, and operational management of the Oracle Fusion platform. The role will ensure high system availability, service continuity, security, and adherence to ITIL best practice across core business systems. Key Responsibilities: Lead strategic governance, configuration, and optimisation of Oracle Fusion Oversee incident, problem, change, and release management ensuring ...

Hands-on experience with Oracle Absence Management/statutory absence solutions Proven ability to stabilise and optimise live environments under pressure Strong knowledge of ITIL (incident, problem, change) Experience managing vendors/managed services Confident dealing with senior stakeholders and escalations There is a fast process as this ...

benefit Ability to manage business and supplier relationships at all levels, from end users to senior executives Experience within Insurance/London Market ITIL knowledge TOGAF certification (or equivalent) This is a highly visible role that shapes how data strategy is translated into practical business outcomes. You will influence strategic ...

baselines, endpoint hardening, and identity/access management Strong PowerShell scripting and automation capability Experience operating within formal change, release, and incident management frameworks (ITIL) Ability to lead root cause analysis and deliver permanent fixes for complex infrastructure issues Microsoft certifications, VMware certifications, and ITIL Foundation (or equivalent experience) Desirable ...

baselines, endpoint hardening, and identity/access management Strong PowerShell scripting and automation capability Experience operating within formal change, release, and incident management frameworks (ITIL) Ability to lead root cause analysis and deliver permanent fixes for complex infrastructure issues Microsoft certifications, VMware certifications, and ITIL Foundation (or equivalent experience) Desirable ...

Technical Support Engineer Do you enjoy owning incidents end-to-end and working in a structured ITIL-led support environment? We’re recruiting a Technical Support Engineer to join an established IT Operations team in London. This is a replacement hire, joining a collaborative support function where service quality, accountability … professional services environment with modern tooling What you’ll be doing Providing third-line technical support and owning incidents end to end Working within ITIL v4-aligned processes, with a strong focus on incident management Using ServiceNow as the ITSM platform for tickets, workflows, and reporting Supporting Microsoft 365, Active ...

technical (Technology) staff * Ability to work within a team framework, as well as under own supervision * Ability to lead by example * Flexible approach * ITIL Foundation (minimum) - preferably ITIL 4 * Relevant degree in Information Technology, Computer Science or related field or equivalent professional experience * Proven experience managing a Service Desk team ...

process improvement. Collaborate closely with IT, Risk, Audit, and DevOps teams. Skills & Experience Strong experience in IT Change or IT Service Management roles. Strong ITIL background; ITIL certification preferred. Experience in regulated environments (banking/FS ideal). Familiarity with ServiceNow and enterprise-scale infrastructure/applications. Strong stakeholder management ...

cover for short-term absences, vacancies and periods of increased demand. Your flexibility and expertise will help ensure that Group ICT consistently delivers exceptional, ITIL-aligned services to our staff and students. This is a dynamic and rewarding opportunity to work across a diverse network and make a meaningful impact … transform education across London. MAIN AREAS OF RESPONSIBILITY Your responsibilities will include: Providing high-quality IT support, advice and guidance in line with ITIL and HarrisNet principles for Head Office, academy staff and students Logging all IT support needs accurately in the Service Management system Retaining ownership of academy support ...

Strong understanding of ServiceNow CSDM, CMDB components and associated data models Experience in creating, executing and analyzing CMDB related reporting Experience of working in ITIL aligned organizations Certifications (Mandatory) ITIL 4 Foundation ITIL 4 Practitioner – Configuration Management and IT Asset Management (preferred) Nice to Have ServiceNow ITSM or CMDB related ...

decisions. Experience supporting or partnering with Service Delivery Managers in operational contexts. Excellent communication and facilitation skills, especially with senior stakeholders. Familiarity withExperience in ITIL or other service management frameworks. ITIL V3 required and ITIL V4 preferred. Proficiency with service design and analysis tools such as Miro, Visio, or similar. … deliverables. Clear communicator comfortable engaging stakeholders and facilitating workshops. Detailoriented documenter who maintains accurate service catalogues and process artefacts. Adaptable team player familiar with ITIL, digital service delivery, and agile environments. Why Join Us? We’re a purpose‐driven organisation committed to creating positive impact and championing inclusion. ...