76 to 100 of 260 ITIL Jobs in London

certifications.Education:* Bachelor's Degree in Computer Science or Engineering or closely related field or comparable education and experience.* Certifications such as CISSP, CISA, Security+* ITIL Foundation Certification strongly desired.Just So You Know...The company presents this job description as a guide to the major areas and duties for which the jobholder ...

learn quickly and leverage skills in new situations. Knowledge of or certification in structured methodologies and a familiarity with industry standards such as ITIL for Infrastructure, Systems Development Life Cycle methods and COBIT for IT Governance. What we offer you We will fuel your ambition and potential with future-focused ...

Essential Educated to Masters level or equivalent Evidence of management training, and continuous professional development Recognised project management qualification - MSP, PRINCE 2 Practitioner Desirable ITIL qualification Experience Essential Significant senior experience of leading ICT, digital, data & information, information governance, and cyber security Significant experience of system working Significant senior experience ...

security, secure configuration, logging, monitoring and hybrid infrastructure environments Control Frameworks & Assurance: Working knowledge of ISO 27001, NIST Cybersecurity Framework, CIS Controls, Cyber Essentials, ITIL, secure-by-design principles, penetration testing and audit evidence management Threat & Resilience Awareness: Current understanding of threat intelligence, ransomware, supply chain compromise, identity attacks, cloud ...

/platform/application (e.g., cloud/SAP)/data architecture Familiarity with applying key frameworks such as APQC Process Classification Framework, Zachman Framework, ITIL and Scaled Agile Framework What’s in it for you In addition to a competitive basic salary, you will also have an extensive benefits package ...

experience, including team leadership and project delivery. Strong technical knowledge across IT infrastructure, systems administration, networks, applications and cybersecurity. Experience in IT governance, ITIL processes, change management and incident management. Strong understanding of financial services IT environments, regulatory requirements and risk controls. Excellent communication, stakeholder management and decision-making skills. ...

security tooling (e.g., Sentinel, Defender, and M365 E5 security capabilities); exposure to Copilot for Security is beneficial. Experience operating within structured service environments (e.g., ITIL) and change governance. Desirable ISO 27001-aligned policy/control design and implementation experience. Additional requirements Ability to support out-of-hours response activity when ...

security tooling (e.g., Sentinel, Defender, and M365 E5 security capabilities); exposure to Copilot for Security is beneficial. Experience operating within structured service environments (e.g., ITIL) and change governance. Desirable ISO 27001-aligned policy/control design and implementation experience. Additional requirements Ability to support out-of-hours response activity when ...

security tooling (e.g., Sentinel, Defender, and M365 E5 security capabilities); exposure to Copilot for Security is beneficial. Experience operating within structured service environments (e.g., ITIL) and change governance. Desirable ISO 27001-aligned policy/control design and implementation experience. Additional requirements Ability to support out-of-hours response activity when ...

Experience of sitting within a Management Team directly reporting to L2 Management or above Desirable Knowledge of authentication services technology Education/Qualification Essential ITIL Expert CRISC CISA/CISM Educated to a degree level or equivalent. Desirable FRM PRM CFA MBA Prince 2 Foundation PERSONAL REQUIREMENTS Excellent communication skills ...

issues - SQL Server/Oracle. General Networking/Infrastructure Troubleshooting and Diagnostics - DNS, DHCP, TCP/IP, Firewalls Good understanding/operational experience of ITIL methodology with any certifications beneficial. Ability work well under pressure in a vibrant and busy environment. Non-Essential But Highly Desirable Skills: Previous experience supporting ...

model (offshore, account, customer) experience would be a plus.Experience in working in a multi-national/multi-cultural environment. Strong operations management skills (preferably ITIL Certified) with ability to extract, analyses data to drive improvement actions.Ability to handle/negotiate with customers and/or senior Account personnel. Excellent Documentation ...

hospitality, fuel retail, or multi-site environments. Exposure to cloud-based payment platforms and API integrations. Project management certification (PRINCE2, PMP, Agile, Scrum). ITIL certification. PCI Professional (PCIP) or related payment industry qualifications. Payment Systems Manager, Payment Operations Manager, Head of Payments, Payments Technology Manager, POS & Payments Manager, Retail ...

infrastructure, service improvement or technology projects. Strong Project Delivery or IT Project Management background. Experience within IT Service Management or IT Operations. Knowledge of ITIL environments. Experience delivering cybersecurity, resilience or risk remediation projects. Strong stakeholder engagement and governance experience. Experience managing RAID logs, project reporting and delivery documentation. Excellent ...

Records or workforce management systems. Understanding of GDPR, compliance, and information governance. Experience working on system implementation or digital transformation projects. Project management or ITIL qualifications would be advantageous. What's on Offer? £50,000 - £55,000 salary, depending on experience. Hybrid working with travel to sites as required. ...

related role. Technical Skills : Proficiency in supplier/account management. Familiarity with various software applications and platforms. Certifications : Relevant certifications such as ITIL, or equivalent are highly desirable. Analytical Skills : Strong problem-solving and analytical skills to diagnose and resolve software-related issues. Communication Skills : Excellent verbal and written communication ...

environment Strong knowledge of audit standards, risk management, and internal controls Experience auditing IT controls and frameworks such as COBIT, ISO 27001, PCI DSS, ITIL, NIST, GDPR Practical exposure to areas like data security, cloud architecture, disaster recovery, security operations, or network infrastructure Advanced data analytics skills Professional‐level English ...

Microsoft Power Platform). Strong communication and problem-solving skills. Desirable Experience: Power BI or SSRS reporting. Microsoft Office development (VBA/.NET). ITIL environments. AI services within Microsoft Azure. Due to the volume of applications received for positions, it will not be possible to respond to all applications ...

environment Proficiency using helpdesk ticketing systems, including Fresh Service DESIRABLE Formal qualifications or training in management, leadership, coaching or mentoring Service Desk Institute or ITIL knowledge or certificate BENEFITS A role with influence in a growing part of the business Supportive team environment with space to grow Regular career progression ...

awareness of tools in categories like ITSM, ESM, service desk, ticketing platforms, knowledge management, and workflow automation Preferred Qualifications Familiarity with service management methodologies (ITIL, service catalog design, SLA frameworks, incident/request workflows) Background selling displacement deals or helping customers migrate from legacy enterprise software Understanding of AI‐powered ...

awareness of tools in categories like ITSM, ESM, service desk, ticketing platforms, knowledge management, and workflow automation Preferred Qualifications Familiarity with service management methodologies (ITIL, service catalog design, SLA frameworks, incident/request workflows) Background selling displacement deals or helping customers migrate from legacy enterprise software Understanding of AI-powered ...

accurate logging and reporting relating to all aspects of MCR operations. Maintain a secure working environment in line with the requirements of the EDM ITIL Policy to protect individuals, information and EDM Assets. Ensure that EDM’s health and safety guidelines and policies are always followed. Role Specific Skills Required ...

environments Strong understanding of observability and monitoring platforms (e.g., Splunk, Dynatrace) Ability to troubleshoot issues across highly distributed systems under production load Familiarity with ITIL processes and working within structured change management frameworks Excellent communication and collaboration skills, with the ability to work effectively across global teams Ability to align ...

exploration and correlation; ability to leverage Heap to assess user impact and prioritize remediation. Familiarity with ITSM tooling (e.g., Jira Service Management) and ITIL‐aligned incident and problem management processes. Strong communication skills; clear, concise documentation; collaborative approach focused on reducing toil, increasing automation, and raising the quality bar. Nice ...

analytical and communication skills, able to work effectively with both technical and non-technical stakeholders. Nice to have: Software development background. Familiarity with the ITIL framework. Experience with Ansible Automation Platform. Strong service-oriented mindset with the ability to work proactively and keep stakeholders informed. ...