using an IT Service Management tool with an understanding of reporting modules. Proficiency in analysing problems using reports and statistics to identify trends and implement mitigating actions. Exposure to ITIL Service Management (or similar) processes and methodologies What makes you stand out: Strong critical incident and change management experience. Background with SDLC, quality standards and service management processes Excellent interpersonal More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Nigel Frank International
with Azure and Office 365 migrations. Strong business communication and customer-facing skills. Exposure to solution design and cloud technologies. Qualifications such as MCSA: Office 365, MCSD: Azure, or ITIL Foundation are desirable. What's on Offer: Competitive salary (Up to £65k DOE) Learning and career development opportunities Hybrid working environment (2 days per week in London More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Nigel Frank International
with Azure and Office 365 migrations. Strong business communication and customer-facing skills. Exposure to solution design and cloud technologies. Qualifications such as MCSA: Office 365, MCSD: Azure, or ITIL Foundation are desirable. What's on Offer: Competitive salary (Up to £65k DOE) Learning and career development opportunities Hybrid working environment (2 days per week in London More ❯
troubleshooting Experience using ticketing systems for workflow and task tracking Comfortable working rotating shifts, including nights and weekends Desirable Qualifications: Microsoft (MCSA/MCSE), Cisco (CCENT/CCNA), or ITIL V3 certifications Paying up £26k basic + Shift Allowance 33%. Total Package Circa £35k More ❯
troubleshooting Experience using ticketing systems for workflow and task tracking Comfortable working rotating shifts, including nights and weekends Desirable Qualifications: Microsoft (MCSA/MCSE), Cisco (CCENT/CCNA), or ITIL V3 certifications Paying up £26k basic + Shift Allowance 33%. Total Package Circa £35k More ❯
Strong knowledge of enterprise networking, storage, compute, and virtualisation platforms. Hands-on experience with data centre migrations, consolidations, and hybrid cloud integration. Familiarity with industry standards and frameworks (e.g., ITIL, TOGAF, Uptime Institute). Excellent communication skills with the ability to engage technical and non-technical stakeholders. Relevant certifications (e.g., Cisco, VMware, AWS, Azure) are desirable. Interested? Then please send More ❯
London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. About you ITIL Certified (Foundation Minimum), you'll have knowledge and practical experience of ITSM toolsets (eg ManageEngine) as well as previous experience of Transition Co-ordination. With an understanding of process design More ❯
delivery planning. Should have excellent problem-solving skills Responsible for Coaching and mentoring team members with experience of managing 5+ team members Experience with Lean/Agile development methodologies & ITIL Methodologies. Personal Besides the professional qualifications of the candidates, we place great importance in addition to various forms personality profile. These include: High analytical skills High customer orientation High quality More ❯
delivery planning. Should have excellent problem-solving skills Responsible for Coaching and mentoring team members with experience of managing 5+ team members Experience with Lean/Agile development methodologies & ITIL Methodologies. Personal Besides the professional qualifications of the candidates, we place great importance in addition to various forms personality profile. These include: High analytical skills High customer orientation High quality More ❯
delivery planning. Should have excellent problem-solving skills Responsible for Coaching and mentoring team members with experience of managing 5+ team members Experience with Lean/Agile development methodologies & ITIL Methodologies. Personal Besides the professional qualifications of the candidates, we place great importance in addition to various forms personality profile. These include: High analytical skills High customer orientation High quality More ❯
delivery planning. Should have excellent problem-solving skills Responsible for Coaching and mentoring team members with experience of managing 5+ team members Experience with Lean/Agile development methodologies & ITIL Methodologies. Personal Besides the professional qualifications of the candidates, we place great importance in addition to various forms personality profile. These include: High analytical skills High customer orientation High quality More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Anson Mccade
with Python/PowerShell. Deep understanding of incident response, threat detection, and frameworks (MITRE, NIST, CIS). Knowledge of vulnerability scanning, penetration testing, and network traffic analysis. Familiarity with ITIL processes (Incident, Problem, Change). Excellent stakeholder communication, with the ability to mentor and lead from a technical perspective. Desirable: Security certifications (CISSP, GIAC, SC-200, QRadar Specialist, Splunk, Chronicle More ❯
South East London, London, United Kingdom Hybrid / WFH Options
LM RECRUITMENT SOLUTIONS LTD
consultancy work. Excellent stakeholder management and communication skills, with ability to influence at all levels. Degree or equivalent in IT, Engineering, Business, or related field. Professional certifications (e.g., TOGAF, ITIL, PRINCE2, MSP) preferred. Desirable Experience working with Defence suppliers and system integrators. DV Clearance (or willingness to undergo). Experience in Agile/Lean methodologies and delivering digital innovation in More ❯
as required withinCoreAzure, with Customers, and with third parties involved in Managed Services operations Any other duties as and when required commensurate with organisationalposition Essential Requirements Working knowledge of ITIL and experience within an IT Service Management environment Experience of actively managing the customer experience from a Service Desk perspective Strong customer relationship skills, working with senior service management contacts. … work independently. Excellent knowledge of Windows applications and the MS O365 Suite Knowledge of ITSM tools (ServiceNow, Hornbill,FreshService, Zendesk, etc.) Strong communication and active listening skills Desirable Requirements ITIL V3/V4 foundation certification (Intermediate or higher desirable) Knowledge of IT industry & best practices and all relevant industry standards Understanding of Agile Methodology and Project management skills Proficient in More ❯
always aware of emerging tech trends. Desirable: Industry experience in construction, logistics, facilities management, or critical infrastructure. Knowledge of public sector procurement frameworks and due diligence. Relevant certifications (TOGAF, ITIL, AWS/Azure Solution Architect, PRINCE2, etc.). More ❯
strategy and enterprise architecture in large organisations. Proven success driving digital transformation across infrastructure and operations. Strong stakeholder management and influencing skills at Board/Executive level. Certified in ITIL, TOGAF, SAFe or Cloud (AWS, Azure, GCP). A visionary leader who can deliver clarity, strategy and results. Why Apply? This is a rare opportunity to step into a pivotal More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Deerfoot Recruitment Solutions Ltd
strategy and enterprise architecture in large organisations. Proven success driving digital transformation across infrastructure and operations. Strong stakeholder management and influencing skills at Board/Executive level. Certified in ITIL, TOGAF, SAFe or Cloud (AWS, Azure, GCP). A visionary leader who can deliver clarity, strategy and results. Why Apply? This is a rare opportunity to step into a pivotal More ❯
Security, Cloud and Backup Services. · Ability to identify potential risks in technical operations and develop mitigation strategies to prevent disruptions. · Ideal certifications: (or demonstrable equivalent competency and knowledge) o ITIL certified (at least v3) Prince 2. o Microsoft Certified Solutions Architect o Microsoft Enterprise Administrator o Microsoft Security Operations Analyst Associate o Microsoft 365 Endpoint Administratoro InTune Please note you More ❯
client presentation Mentoring and leading team members Qualifications and requirements Minimum 10 years experience either in advisory/consulting capacity or as client stakeholder in the Service Management arena ITIL certification preferable, demonstrable in-depth experience more important Experience working with Enterprise Architecture frameworks (e.g. TOGAF) preferable, certification advantageous IT Operations and integration with Service Management tooling and processes Evidence More ❯
client presentation Mentoring and leading team members Qualifications and requirements Minimum 10 years experience either in advisory/consulting capacity or as client stakeholder in the Service Management arena ITIL certification preferable, demonstrable in-depth experience more important Experience working with Enterprise Architecture frameworks (e.g. TOGAF) preferable, certification advantageous IT Operations and integration with Service Management tooling and processes Evidence More ❯
experience in data warehousing. Familiarity with Microsoft Power Apps and their integration capabilities. Strong understanding of Azure's infrastructure and services. A high level of understanding and adherence to ITIL best practice methodologies. More ❯
Park Royal, Greater London, UK Hybrid / WFH Options
Klyk
with great customer service skills. Organised and able to manage multiple tasks under pressure. Nice to Have Familiarity with PSA/RMM tools (Autotask, Datto RMM). Understanding of ITIL processes. Experience supporting Apple users in business environments. Why Join Klyk ? Competitive salary with clear career growth opportunities. Hybrid working model (after onboarding). Exposure to modern technologies across varied More ❯
10+ years of experience in IT audit, change audit, or technology risk, ideally within financial services. Strong knowledge of IT governance, risk, and control frameworks (e.g., COBIT, COSO, NIST, ITIL). Solid understanding of application controls, SDLC, project governance, and change assurance. Proven experience managing complex audit portfolios and leading multi-disciplinary teams. Exceptional communication, reporting, and stakeholder engagement skills. More ❯
and service management best practices At least 5 years' experience in IT infrastructure operations and/or project management roles PRINCE2 Practitioner or similar project management certification (e.g., PMP, ITIL). All applicants for the IT Project Manager must have the right to work in the country as the Company is not able to offer visa support. We regret that More ❯
to the organisation. 9. Lead technical delivery, supporting the programme and project managers delivering specialist tasks to time and cost. 10. Work with the problem management function under the ITIL framework to investigate potential issues through to a timely resolution. MUFG operate a hybrid working policy with 3 days per week in the office. We are open to considering flexible More ❯