176 to 200 of 233 Service Delivery Jobs in London

innovative solutions and incorporate client feedback into Workday's product roadmap.* **Ensure Operational Excellence:** Coordinate the seamless execution of ongoing engagements, ensuring high-quality service delivery and customer happiness.**Key Objectives*** Cultivate deep and enduring relationships with C-level executives and their direct reports at key accounts.* Craft … implement strategic roadmaps that drive customer success and Workday growth.* Foster a culture of proactive customer advocacy and outstanding service delivery.* Expand Workday's footprint within accounts through strategic upsell and cross-sell opportunities.* Position Workday as a trusted strategic partner and innovation collaborator.* Drive customer self-sufficiency ...

Join Police Digital Service as a Continuous Improvement Manager. Permanent Full time. Salary starting at £50,000 per annum. About Police Digital Service The Continuous Improvement Manager will lead, design, and embed continuous improvement (CI) initiatives across the Managed Service Directorate, enhancing operational performance, service quality … satisfaction for national policing IT services. The postholder will also play a key role in identifying, assessing, and mitigating operational risks, working collaboratively with Service, Technical, and Product teams to proactively manage risk and drive a culture of operational excellence. The role operates with delegated authority across the Managed ...

encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. This role will be within our Fixed … doing? Were looking for someone who knows fibre networks inside out. Youll be the go-to expert for technical support across our service delivery teams. When things get complex, youll step in to solve problems and guide others to the right fix. Youll lead fault investigations and help ...

operations. The ideal candidate will coach and mentor analysts, bolster hands-on threat hunting initiatives, and collaborate closely with multidisciplinary teams to improve service delivery and client engagements. #J-18808-Ljbffr ...

account management, proven leadership skills, and a strong technical aptitude. In this hybrid role, you will mentor a high-performing team and ensure exceptional service delivery, alongside numerous competitive benefits including a learning budget and 30 days of vacation. #J-18808-Ljbffr ...

Laraveldaily seeks a consultant in London to manage client engagements, develop strategic recommendations, and ensure high-quality service delivery. Candidates should have 3-10 years of experience in consulting and a strong foundation in leading digital transformations. The role requires excellent interpersonal skills, technical understanding, and a comprehensive knowledge ...

Management - demonstrable experience of successfully managing, motivating and developing others, including promoting an inclusive working environment and experience of leading change and improvements to service delivery. Proven experience in influencing senior internal and external stakeholders, building and maintaining successful working relationships and communicating clearly to diverse audiences both orally ...

Management - demonstrable experience of successfully managing, motivating and developing others, including promoting an inclusive working environment and experience of leading change and improvements to service delivery. Proven experience in influencing senior internal and external stakeholders, building and maintaining successful working relationships and communicating clearly to diverse audiences both orally ...

through our Hybrid Work Model .Job DescriptionThe VP Technology Solutions, Europe brings together full technology capability and dependencies of our business via a matrixed delivery model and drive a level a regional ownership of all technologies impacting the Region as well as have full accountability for overseeing Technology Services … primary liaison and interface between the regional executive leadership team, including ELT members, all I&T Programme and Change teams and I&T Service Delivery. Proactively contributes to the development of the business by focusing on continuous improvement opportunities, whether through delivery and use of I&T enabled ...

support and management of end users and installed meeting room technologies across the banks EMEA office estate, ensuring a high standard of service delivery within a fast-paced corporate setting. This is an excellent opportunity for a driven and experienced AV professional to join an established operation, with … scope to lead, develop, and continuously enhance the AV support service across multiple locations. Key Responsibilities Proactively troubleshoot and remediate AV faults using established diagnostic techniques, facilitating hardware repairs or replacement either yourself or via the wider team as required. Take full responsibility for maximising uptime of the audio ...

support and management of end users and installed meeting room technologies across the bank’s EMEA office estate, ensuring a high standard of service delivery within a fast-paced corporate setting. This is an excellent opportunity for a driven and experienced AV professional to join an established operation … with the scope to lead, develop, and continuously enhance the AV support service across multiple locations. Key Responsibilities • Proactively troubleshoot and remediate AV faults using established diagnostic techniques, facilitating hardware repairs or replacement either yourself or via the wider team as required. • Take full responsibility for maximising uptime ...

workforce strategy that aligns with business goals, deepens client engagement, and builds long‐term organisational capability. The role combines strategic leadership with hands‐on delivery and requires significant experience operating within complex, matrixed environments. The Role As HR Director, you will act as a trusted strategic partner to senior … leaders, embedding consistent talent and leadership standards Leading through complex employee relations and industrial landscapes Championing digital HR tools, automation, and AI to improve service delivery and decision‐making Driving workforce planning and succession for critical roles across large employee populations Leading culture, engagement, and DEI initiatives across ...

Technology Awards Finalist – Best Development Team of the Year We are recognised for combining Oracle Cloud expertise, Artificial Intelligence, automation, managed services and delivery excellence to help organisations transform finance, HR and operational processes. Our customer base includes Higher Education, Research Organisations, Public Sector Bodies, Healthcare Organisations, Housing Associations … wider business operations. This is a client-facing leadership role requiring an individual who can engage confidently with senior stakeholders, shape transformation initiatives, manage delivery teams and ensure successful business outcomes. The Role The Senior Project Manager will be responsible for leading strategic transformation programmes from mobilisation through ...

looking for an Head of People Partnering & Operations to lead the delivery of people frameworks, services, and processes across a Tech organisation. This is a senior leadership role focused on translating people strategy into consistent, high-quality execution that drives business performance and an excellent employee experience. Working closely … operates with commerciality, operational excellence, and strong governance while enabling effective leadership across the business. Key Responsibilities: Lead People Partnering & Operations, ensuring high-quality service delivery, strong business partnering, and consistent application of people frameworks. Partner with senior leaders on organisational design, workforce planning, and complex people matters. ...

used by the organization in all formats. Support the overall Information Governance Service. Develop policies, standards, and procedures to support sound security in service delivery/operations and ensure compliance with relevant regulations, standards, and codes of good practice. Ensure the organization's technical architecture is appropriately secure. … employees and in premises/work areas for which the post holder is responsible to maintain a safe working environment for employees and service users. These are defined in the Corporate Health, Safety and Welfare Policy, departmental policies, and codes of practice. B. Work in compliance with the Codes ...

with Solutions Architects and other technical specialists. Design and implement comprehensive solutions that address intricate client requirements and drive business transformation. Strategic Client Engagement & Delivery Build and maintain strong relationships with senior client stakeholders. Identify strategic opportunities within client organizations and articulate value propositions. Lead complex client conversations … Project Leadership Take ownership of critical workstreams or complex aspects of large-scale projects. Provide guidance and expertise to project teams to ensure successful delivery outcomes. Partner with Delivery Managers on strategic project planning, risk mitigation, and resource allocation. Lead solution design sessions and technical discovery workshops with ...

both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order‐flow management via screen, voice and DMA, plus award‐winning data, insights and analytics. The Technology Department … support teams work in agile ‘streams’ aligned to specific business areas. Our other teams work enterprise‐wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Business Technology function ensures delivery of Technology services to each ...

Sales - Global Service Providers (United Kingdom) page is loaded## RVP, Sales - Global Service Providers (United Kingdom)locations: Londontime type: Full timeposted on: Posted 3 Days Agojob requisition id: R-11674Calix is a fast-paced, entrepreneurial environment where you will be empowered to sell communications and applications solutions … remote-based position located in London, United Kingdom.With over $2B of R&D in our 3rd generation platform, we are expanding our Global Service Provider Sales Team and are looking for an RVP who will be responsible for developing new business with Global Service providers and associated accounts. ...

monitoring customer satisfaction with IT services, ensuring industry best practice is applied, and reviewing business needs against the annual Trust plan to align IT service delivery. IT Operations & Administration Overseeing all IT applications used across GOSH, managing the Trust's datasets and ensuring data availability, driving continuous improvement … processes, and acting as an escalation point around the troubleshooting of hardware, software and cloud-based services. Service Level Management Ensuring IT support meets agreed service levels, reviewing third-party performance against KPIs, managing supplier relationships, and overseeing the contract for the Electronic Patient Record (EPR) remote hosting. ...

Working closely with Sales, Technical, and Leadership teams, you will play a key role in shaping customer success strategy, improving processes, and ensuring consistent service delivery. Please Note: This role is being offered as a fixed-term maternity cover contract. As the company grows however, and subject to business … technology gaps, recommending appropriate solutions. · Drive customer retention, satisfaction, and long-term growth. · Identify and execute upsell and cross-sell opportunities. · Deliver regular service reviews and strategic account updates. Team Leadership & Development · Manage and mentor one Customer Success Manager, providing coaching and performance support. · Set clear goals aligned with ...

monitoring customer satisfaction with IT services, ensuring industry best practice is applied, and reviewing business needs against the annual Trust plan to align IT service delivery. IT Operations & Administration – Overseeing all IT applications used across GOSH, managing the Trust’s datasets and ensuring data availability, driving continuous improvement … processes, and acting as an escalation point around the troubleshooting of hardware, software and cloud‐based services. Service Level Management – Ensuring IT support meets agreed service levels, reviewing third‐party performance against KPIs, managing supplier relationships, and overseeing the contract for the Electronic Patient Record (EPR) remote hosting. ...

analytics solutions, directly supporting clients in managing complex financial risks and enabling confident decision-making. Responsibilities: Provide robust support for our Risk as a Service (RaaS) and Deployed solutions, ensuring seamless daily operations and exceptional client experience. Collaborate with cross-functional teams to resolve any issues swiftly and efficiently … maintaining the highest standards of service delivery. Conduct comprehensive data analysis on the S&P Global Data estate and Financial Risk Analytics' Risk Factor Utility. Utilize analytical skills to manage data quality, ensuring accurate and reliable information for our end-to-end workflow. Investigate and troubleshoot system, data ...

About Us Solirius Reply, part of the Reply Group, delivers technical consultancy and application delivery to our clients in order to solve real world problems and allow our clients to respond to an ever-changing technical landscape. We partner closely with our clients, embedding our consultants into their businesses … order to provide a bespoke service, allowing us to truly understand our clients’ needs. It is this close collaboration with our clients that has enabled us to grow rapidly in recent years and will drive our ambitious future growth plans. We currently have over 300 consultants working with ...

point for complex infrastructure issues. Develop and maintain technical standards, procedures, and documentation. Work closely with internal teams and third-party suppliers to support service delivery. Essential Experience We are looking for candidates who have previously worked as: Senior Infrastructure Engineer Azure Infrastructure Engineer Microsoft Platform Engineer Senior Systems … deep Microsoft expertise with a proactive, ownership-driven mindset. The ideal candidate will be comfortable balancing operational support, infrastructure improvement, security compliance, and project delivery whilst remaining hands-on with the technology. If you are looking for a role where you can make a genuine impact on a complex ...

hardware, operating systems, applications, and associated management platforms. This includes solving critical business incidents, improving the end-user experience, and partnering closely with Traders, Service Desk personnel, and other infrastructure teams. A strong customer focus, an ownership mentality, an engineering mindset, and a sense of urgency are critical. Troubleshoot … endpoint configuration, compliance, patching, application deployment, device health, update rings, and policy management across physical and virtual endpoints. Help implement, manage, and improve self-service software experience through Company Portal and related tooling, including packaging Win32 applications, defining detection rules, uninstall logic, supersedence, assignments, and app lifecycle governance. Support ...