201 to 225 of 578 Service Delivery Jobs in London

Large European financial services institution is in need of an Project/Operations Coordinator to support the delivery and day-to-day functioning of the IT & Operations team. This role will assist in coordinating operational activities, tracking progress across projects, managing documentation, and ensuring the smooth running of processes and team logistics. The role is ideal for someone looking … to grow in a fast-paced, tech-enabled environment with exposure to both operational delivery and project coordination. Responsibilities Breakdown: Operational Support Assist with planning, tracking, and coordinating routine operational activities. Maintain team calendars, schedules, and action logs for key meetings and initiatives. Support the team with onboarding processes, documentation management, and process improvements. Monitor shared mailboxes, ticketing systems … template creation). Support compliance with internal governance and quality assurance processes. Skills & Experience Experience in an operations, team support, or project coordination role (ideally in a technology or service delivery environment). Strong organizational and time-management skills with the ability to juggle multiple priorities. Good communication and interpersonal skills with the ability to work across teams More ❯

Large European financial services institution is in need of an Project/Operations Coordinator to support the delivery and day-to-day functioning of the IT & Operations team. This role will assist in coordinating operational activities, tracking progress across projects, managing documentation, and ensuring the smooth running of processes and team logistics. The role is ideal for someone looking … to grow in a fast-paced, tech-enabled environment with exposure to both operational delivery and project coordination. Responsibilities Breakdown: Operational Support Assist with planning, tracking, and coordinating routine operational activities. Maintain team calendars, schedules, and action logs for key meetings and initiatives. Support the team with onboarding processes, documentation management, and process improvements. Monitor shared mailboxes, ticketing systems … template creation). Support compliance with internal governance and quality assurance processes. Skills & Experience Experience in an operations, team support, or project coordination role (ideally in a technology or service delivery environment). Strong organizational and time-management skills with the ability to juggle multiple priorities. Good communication and interpersonal skills with the ability to work across teams More ❯

the heart of my client’s technical operations lies a dynamic and highly skilled IT Support and Project Engineer — someone who thrives in a fast-paced, customer-driven Managed Service Provider (MSP) environment. This is more than just a support role; it’s a position where deep technical expertise meets proactive leadership, where solving complex problems is part of … this role isn’t just about fixing problems — it’s about preventing them. You help maintain processes that keep systems monitored, secure, and efficient. You spot opportunities to improve service delivery and billing alignment. You write documentation that becomes the gold standard for your team. And when knowledge gaps appear, you’re there to mentor others and deliver … internal training. You play a key part in ensuring that my client’s customers receive exceptional service — meeting SLAs, exceeding expectations, and building long-term trust. Whether you're jumping in to answer a support call, scripting an automation to reduce ticket volume, or designing a SharePoint migration plan, your technical decisions have a direct impact on real businesses. More ❯

the heart of my client’s technical operations lies a dynamic and highly skilled IT Support and Project Engineer — someone who thrives in a fast-paced, customer-driven Managed Service Provider (MSP) environment. This is more than just a support role; it’s a position where deep technical expertise meets proactive leadership, where solving complex problems is part of … this role isn’t just about fixing problems — it’s about preventing them. You help maintain processes that keep systems monitored, secure, and efficient. You spot opportunities to improve service delivery and billing alignment. You write documentation that becomes the gold standard for your team. And when knowledge gaps appear, you’re there to mentor others and deliver … internal training. You play a key part in ensuring that my client’s customers receive exceptional service — meeting SLAs, exceeding expectations, and building long-term trust. Whether you're jumping in to answer a support call, scripting an automation to reduce ticket volume, or designing a SharePoint migration plan, your technical decisions have a direct impact on real businesses. More ❯

the administrative and compliance requirements of the contract and Integral/JLL process & procedures. Working closely with the engineering team the Technical Account Manager will be accountable for the delivery of all day-to-day MEP activities, including the Specialist Vendors including corrective, planned and reactive MEP works and act as the technical support function for the team during … these works. The Technical Account Manager will provide robust leadership of the team, motivating and driving the team to exceed expectations in customer service and operational excellence. The Technical Account Manager will be responsible for supporting sector specific business development, to deliver efficient and effective service provision, in line with agreed budgets and service specifications. The Technical … Account Manager will monitor and report on the quality and financial performance of all services within the scope of the accounts, to include innovation in service delivery, financial and commercial soundness. Key Tasks Duties to include: Provide leadership of the engineering team, in delivering all contractually required outcomes including MEP Specialist Vendors. Operate all systems within the facility More ❯

the administrative and compliance requirements of the contract and Integral/JLL process & procedures. Working closely with the engineering team the Technical Account Manager will be accountable for the delivery of all day-to-day MEP activities, including the Specialist Vendors including corrective, planned and reactive MEP works and act as the technical support function for the team during … these works. The Technical Account Manager will provide robust leadership of the team, motivating and driving the team to exceed expectations in customer service and operational excellence. The Technical Account Manager will be responsible for supporting sector specific business development, to deliver efficient and effective service provision, in line with agreed budgets and service specifications. The Technical … Account Manager will monitor and report on the quality and financial performance of all services within the scope of the accounts, to include innovation in service delivery, financial and commercial soundness. Key Tasks Duties to include: Provide leadership of the engineering team, in delivering all contractually required outcomes including MEP Specialist Vendors. Operate all systems within the facility More ❯

change management, ensuring adherence to ITIL best practices. Lead the assessment, analysis, development, documentation, and implementation of changes. Plan and schedule releases, ensuring alignment with business objectives and IT service continuity. Oversee the development and implementation of release packages, including risk assessment and rollback procedures. Work closely with service delivery managers and IT teams to ensure changes … are recorded, evaluated, and implemented in a controlled manner. Promote awareness of structured change control processes. Evaluate risks to the integrity of the service environment inherent in proposed changes, including availability, performance, security, and compliance. Ensure governance is adhered to throughout the lifecycle of changes. Manage relationships with external vendors and partners who request changes to IT systems. Ensure More ❯

change management, ensuring adherence to ITIL best practices. Lead the assessment, analysis, development, documentation, and implementation of changes. Plan and schedule releases, ensuring alignment with business objectives and IT service continuity. Oversee the development and implementation of release packages, including risk assessment and rollback procedures. Work closely with service delivery managers and IT teams to ensure changes … are recorded, evaluated, and implemented in a controlled manner. Promote awareness of structured change control processes. Evaluate risks to the integrity of the service environment inherent in proposed changes, including availability, performance, security, and compliance. Ensure governance is adhered to throughout the lifecycle of changes. Manage relationships with external vendors and partners who request changes to IT systems. Ensure More ❯

change management, ensuring adherence to ITIL best practices. Lead the assessment, analysis, development, documentation, and implementation of changes. Plan and schedule releases, ensuring alignment with business objectives and IT service continuity. Oversee the development and implementation of release packages, including risk assessment and rollback procedures. Work closely with service delivery managers and IT teams to ensure changes … are recorded, evaluated, and implemented in a controlled manner. Promote awareness of structured change control processes. Evaluate risks to the integrity of the service environment inherent in proposed changes, including availability, performance, security, and compliance. Ensure governance is adhered to throughout the lifecycle of changes. Manage relationships with external vendors and partners who request changes to IT systems. Ensure More ❯

the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners … at British Airways, the sky is never the limit. The Role: Solution Architect Join the forward-thinking Architecture & Engineering team at British Airways as a Solution Architect. Embedded within delivery squads, you'll design, describe, and manage innovative solutions to complex business challenges, playing a pivotal role in bridging business problems and technology-driven solutions. What You'll Do … from inception to retirement. What You'll Bring to British Airways: Proven ability to form strong stakeholder relationships, balancing and persuading multiple viewpoints. Exceptional business partnering and value-driven service delivery. Expertise in prioritising strategic goals and guiding diverse teams towards successful outcomes. A dynamic problem-solving approach and a passion for innovation. Commitment to continuous improvement, agility, and More ❯

and retaining an existing client base. Assist on all client workstreams, alongside the SAM and AD providing support as required. Act as an Ignite contact point for clients and delivery teams. Assist in the coordination and facilitation of internal portfolio calls, working alongside the SAM and AD in addressing issues and directing the team in priority actions. Support the … a part of the end-to-end contract process to successfully on-board customers onto new contracts or services. Liaise closely with the Supply Services team regarding on-going service delivery, assisting with the resolution of any issues. Contribute to monthly Account Management meetings. Assist in the process of new meter installations with clients and contractors. Support in … Collaborate with a high degree of professionalism with colleagues and clients from different cultures and countries Attention to detail Have a passion for always delivering the highest levels of service Comfortable with analytical reporting and data interpretation Desirable: Energy markets and supply/metering contracts knowledge What we offer Training and development opportunities Company pension Flexible work hours Sharesave More ❯

and retaining an existing client base. Assist on all client workstreams, alongside the SAM and AD providing support as required. Act as an Ignite contact point for clients and delivery teams. Assist in the coordination and facilitation of internal portfolio calls, working alongside the SAM and AD in addressing issues and directing the team in priority actions. Support the … a part of the end-to-end contract process to successfully on-board customers onto new contracts or services. Liaise closely with the Supply Services team regarding on-going service delivery, assisting with the resolution of any issues. Contribute to monthly Account Management meetings. Assist in the process of new meter installations with clients and contractors. Support in … Collaborate with a high degree of professionalism with colleagues and clients from different cultures and countries Attention to detail Have a passion for always delivering the highest levels of service Comfortable with analytical reporting and data interpretation Desirable: Energy markets and supply/metering contracts knowledge What we offer Training and development opportunities Company pension Flexible work hours Sharesave More ❯

to ensure technology innovation initiatives are aligned with the firm’s strategic goals. Present progress and outcomes to secure buy-in for new initiatives. Foster a culture of agile delivery, encouraging rapid prototyping and experimentation with emerging technologies. Team Oversight and Mentoring Mentor and support team members, enabling them to take ownership of day-to-day activity while overseeing … major projects and key deliverables. Ensure the team focuses on identifying, designing, and prototyping AI and other emerging technologies to streamline legal processes and enhance service delivery. Technology Innovation Initiatives Oversee the adoption of AI and emerging technologies across the firm, providing strategic input and ensuring smooth delivery. Collaborate with internal teams and third-party partners to enable successful … the adoption and effective use of new tools by legal and business services teams. Partner with technology leadership to ensure governance requirements are met while enabling fast-paced, agile delivery that supports future strategy and roadmap planning. Horizon Scanning and Technology Awareness Continuously scan the technology landscape to identify emerging tools and trends with potential benefit to the firm. More ❯

to ensure technology innovation initiatives are aligned with the firm’s strategic goals. Present progress and outcomes to secure buy-in for new initiatives. Foster a culture of agile delivery, encouraging rapid prototyping and experimentation with emerging technologies. Team Oversight and Mentoring Mentor and support team members, enabling them to take ownership of day-to-day activity while overseeing … major projects and key deliverables. Ensure the team focuses on identifying, designing, and prototyping AI and other emerging technologies to streamline legal processes and enhance service delivery. Technology Innovation Initiatives Oversee the adoption of AI and emerging technologies across the firm, providing strategic input and ensuring smooth delivery. Collaborate with internal teams and third-party partners to enable successful … the adoption and effective use of new tools by legal and business services teams. Partner with technology leadership to ensure governance requirements are met while enabling fast-paced, agile delivery that supports future strategy and roadmap planning. Horizon Scanning and Technology Awareness Continuously scan the technology landscape to identify emerging tools and trends with potential benefit to the firm. More ❯

The Opportunity This role is positioned within the Integrated Workplace Management Service (IWMS) team within Information Systems and reports to the Solutions Architect. The IWMS Team is responsible for the effective running of, and embedding of best practice for Parliament's IWMS which is a product called Planon. This role is responsible for providing expert guidance, training and support …/Built Environment sector and supporting IWMS/CAFM type applications that have enabled you to understand practical operation requirements and have a good awareness of the types of service delivery involved. excellent planning and organisational skills, being able to prioritise workloads to meet deadlines, taking full responsibility for quality and timescales of work and ownership of delivery. … is to continue the ongoing development and maintenance of Planon. To ensure its capability remains current and meets business needs. The team will support multiple areas, including Strategic Estates, Service Delivery & Customer Experience as well as the Parliamentary Maintenance Services Team in their day to day running of operations across the Parliamentary Estate. Key activities supported include Asset More ❯

lead on strategic initiative delivery. Key Responsibilities: Collaborate with the Infrastructure Operations portfolio owner to define objectives and execution strategies. Oversee multiple projects and programmes, managing dependencies, risks, and delivery alignment. Act as the primary liaison between project managers, technical teams, and governance forums. Deliver consistent portfolio-level reporting on performance, risks, and progress to senior leadership. Lead portfolio … access management). Strong skills in portfolio, programme, and project management across strategic and BAU streams. Expertise in financial planning, resource management, and stakeholder engagement. Deep knowledge of IT service delivery and operational excellence frameworks. Familiarity with Agile and Waterfall methodologies. Proficiency in Microsoft Project, Excel, PowerPoint, and reporting tools. Role Details: Permanent Competitive salary and comprehensive benefits More ❯

lead on strategic initiative delivery. Key Responsibilities: Collaborate with the Infrastructure Operations portfolio owner to define objectives and execution strategies. Oversee multiple projects and programmes, managing dependencies, risks, and delivery alignment. Act as the primary liaison between project managers, technical teams, and governance forums. Deliver consistent portfolio-level reporting on performance, risks, and progress to senior leadership. Lead portfolio … access management). Strong skills in portfolio, programme, and project management across strategic and BAU streams. Expertise in financial planning, resource management, and stakeholder engagement. Deep knowledge of IT service delivery and operational excellence frameworks. Familiarity with Agile and Waterfall methodologies. Proficiency in Microsoft Project, Excel, PowerPoint, and reporting tools. Role Details: Permanent Competitive salary and comprehensive benefits More ❯

lead on strategic initiative delivery. Key Responsibilities: Collaborate with the Infrastructure Operations portfolio owner to define objectives and execution strategies. Oversee multiple projects and programmes, managing dependencies, risks, and delivery alignment. Act as the primary liaison between project managers, technical teams, and governance forums. Deliver consistent portfolio-level reporting on performance, risks, and progress to senior leadership. Lead portfolio … access management). Strong skills in portfolio, programme, and project management across strategic and BAU streams. Expertise in financial planning, resource management, and stakeholder engagement. Deep knowledge of IT service delivery and operational excellence frameworks. Familiarity with Agile and Waterfall methodologies. Proficiency in Microsoft Project, Excel, PowerPoint, and reporting tools. Role Details: Permanent Competitive salary and comprehensive benefits More ❯

assigned by Line Managers which are part of projects or maintenance contract work). Hands on PC and mobile support, Network and PC implementation and optimization. Project management and service delivery schedule management of several key customer projects. Implementation and support of on-premises and cloud-base services and product. Liaising within customer's internal teams, including headquarter … projects and sort troubles and issues. Understanding and planning design details of customer's Network and PCs. Network/PC/Desktop Security element configuration including day-to-day service delivery. Migration planning and execution. Support PC and Call Centre system (incl DC server). Proof of concept testing and acceptance testing. Vendor negotiation and control. Development and implementation … work ethics. Accurate, organized and eye for detail; reliable time keeping and attendance. Cheerful, outgoing, and positive disposition. Solid administration background & a keenness to get involved & support all customer service areas in EMEA. Conditions: Salary - up to £40,000 per annum, depending on experience Central London (City Area) up to £48K/year More ❯

by significant funding and recognized for our innovative culture and rapid growth. As a Client Services Operations Manager , based in London, you will support the operational effectiveness of client service teams across APAC, AMER, and EMEA. The role involves collaborating with cross-functional teams, managing processes, and contributing to global operational improvements. It is suited for someone who thrives … in a fast-paced, detail-oriented environment and seeks to understand service delivery, strategy, and execution in a global context. Key Responsibilities Become proficient with internal tools such as Jira, Workday PSA, and Looker Studio, including configuration, support, training, and reporting. Ensure data quality and drive continuous process improvements. Support reporting and tracking of project activities and commercial More ❯

on experience with ResourceLink (Zellis HCM) , including configuration and support Proven track record managing complex enterprise applications in a large-scale environment Skilled in stakeholder engagement, system strategy, and service delivery Sound knowledge of data security, compliance, and IT service management (ITIL, etc.) Strong leadership capabilities - managing both internal teams and external suppliers Proficient in process automation More ❯

on experience with ResourceLink (Zellis HCM) , including configuration and support Proven track record managing complex enterprise applications in a large-scale environment Skilled in stakeholder engagement, system strategy, and service delivery Sound knowledge of data security, compliance, and IT service management (ITIL, etc.) Strong leadership capabilities - managing both internal teams and external suppliers Proficient in process automation More ❯

on experience with ResourceLink (Zellis HCM), including configuration and support Proven track record managing complex enterprise applications in a large-scale environment Skilled in stakeholder engagement, system strategy, and service delivery Sound knowledge of data security, compliance, and IT service management (ITIL, etc.) Strong leadership capabilities - managing both internal teams and external suppliers Proficient in process automation More ❯

theory, technology, operations, and services to enable a thriving workforce. Role Overview As an Engagement Manager at NIIT, you will support senior account leadership in the growth of learning service sales to our clients. Working under the guidance of an Engagement Director, you will be responsible for the day-to-day management of client accounts, interacting with stakeholders, finding … in the professional learning services industry. Key Responsibilities Support the Engagement Director in managing key client accounts across regions. Engage with client stakeholders to discover unmet needs or potential service gaps that could represent new opportunities. Create and manage a funnel of opportunities as end-to-end projects from early scoping to complete closure. Share high-value opportunities with … KPIs across the portfolio to support continuous improvement. Conduct preliminary research on client organization changes (e.g., new leaders, business priorities, M&A activity) that could signal opportunities. Collaborate with service line leaders on how to align internal solutions to unmet client needs Respond to routine client queries and escalate issues where needed. Contribute to preparation of business reviews, presentations More ❯

in the UK. The role is UK based and requires relevant ERP implementation experience within the Billing domain. *UMAX integrates CRM, billing, invoicing, cash collection, meter data, asset and service management modules in one solution, offering utilities the tools & processes for effective sales, increased customer contribution margins, reduced lead times and streamlined operations. By doing so, it enables them … solution take ownership of the assigned modules in the project and interact with other team members (Functional Solution Architect, Developers, Testers...) also collaborate closely with the Project Manager and Service Delivery Consultants participate in the project progress meetings and proactively identify risk areas apply your expertise to deliver high quality consulting services to new and existing customers continuously More ❯