201 to 225 of 289 Service Delivery Jobs in London

remotely. Build strong, trusted relationships with client stakeholders from site teams to senior executives. Act as the customer’s advocate internally, sharing insights and feedback to improve product and service delivery. Work closely with technical and product teams to ensure data accuracy and operational excellence. Capture and report customer success stories and tangible value outcomes. Contribute to internal playbooks More ❯

remotely. Build strong, trusted relationships with client stakeholders from site teams to senior executives. Act as the customer’s advocate internally, sharing insights and feedback to improve product and service delivery. Work closely with technical and product teams to ensure data accuracy and operational excellence. Capture and report customer success stories and tangible value outcomes. Contribute to internal playbooks More ❯

European market. The Role: We are seeking a dynamic and customer-centric Customer Success Manager (CSM) to join our London team. This role is pivotal in ensuring the successful delivery of our EDGE Industrial solution to key UK customers, while also driving account growth through strategic relationship management and solution expansion. The ideal candidate will be a trusted advisor … account value through up-sell and cross-sell. Enable Customers : Run onboarding and training to maximise platform adoption and customer confidence. Collaborate Internally : Work cross-functionally to ensure seamless service delivery and champion the customer voice. Share Insights : Work with the appointed Customer Delivery Analyst to coordinate reporting, present performance data, and provide feedback to improve outcomes. More ❯

European market. The Role: We are seeking a dynamic and customer-centric Customer Success Manager (CSM) to join our London team. This role is pivotal in ensuring the successful delivery of our EDGE Industrial solution to key UK customers, while also driving account growth through strategic relationship management and solution expansion. The ideal candidate will be a trusted advisor … account value through up-sell and cross-sell. Enable Customers : Run onboarding and training to maximise platform adoption and customer confidence. Collaborate Internally : Work cross-functionally to ensure seamless service delivery and champion the customer voice. Share Insights : Work with the appointed Customer Delivery Analyst to coordinate reporting, present performance data, and provide feedback to improve outcomes. More ❯

European market. The Role: We are seeking a dynamic and customer-centric Customer Success Manager (CSM) to join our London team. This role is pivotal in ensuring the successful delivery of our EDGE Industrial solution to key UK customers, while also driving account growth through strategic relationship management and solution expansion. The ideal candidate will be a trusted advisor … account value through up-sell and cross-sell. Enable Customers : Run onboarding and training to maximise platform adoption and customer confidence. Collaborate Internally : Work cross-functionally to ensure seamless service delivery and champion the customer voice. Share Insights : Work with the appointed Customer Delivery Analyst to coordinate reporting, present performance data, and provide feedback to improve outcomes. More ❯

European market. The Role: We are seeking a dynamic and customer-centric Customer Success Manager (CSM) to join our London team. This role is pivotal in ensuring the successful delivery of our EDGE Industrial solution to key UK customers, while also driving account growth through strategic relationship management and solution expansion. The ideal candidate will be a trusted advisor … account value through up-sell and cross-sell. Enable Customers : Run onboarding and training to maximise platform adoption and customer confidence. Collaborate Internally : Work cross-functionally to ensure seamless service delivery and champion the customer voice. Share Insights : Work with the appointed Customer Delivery Analyst to coordinate reporting, present performance data, and provide feedback to improve outcomes. More ❯

to manage and develop our largest and strategic customers in the EMEA region. As a Consulting Principal, you will play a pivotal role in driving client engagements, overseeing project delivery, and developing business opportunities. You will provide strategic guidance, oversee project teams, and build and foster client relationships to drive successful outcomes. This position requires a deep understanding of … plan in line with client management and client lifecycle management strategy. Ensure that negotiations of key account terms, agreements & SLA’s/SoW’s result in commercial terms and service standards that are clear and consistent across the client organisation (with support from the Legal Division) 3. Strategic Leadership Provide strategic direction and leadership to consulting teams to ensure … in providing exceptional client experience within the company, to articulate and clarify commercial priorities, and to help refine individual client strategies, within the boundaries of client confidentiality. 4. Project Delivery and Management Oversee the end-to-end execution of consulting projects, including scoping, planning, resource allocation, and quality assurance. Effectively deliver key on-site and above-site consulting services More ❯

respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. This role will be within our Fixed networks team, youll join our … part of it? What will you be doing? Were looking for someone who knows fibre networks inside out. Youll be the go-to expert for technical support across our service delivery teams. When things get complex, youll step in to solve problems and guide others to the right fix. Youll lead fault investigations and help resolve issues that … for you? We offer a range of benefits designed to support your life in and out of work, some of which include. Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give More ❯

My global service provider client is expanding their solutions team and is hiring a DevSecOps Director to lead secure software development, DevSecOps, and security testing. Drive high-impact initiatives, embed security across the organisation, shape secure solutions, mentor teams, and ensure resilience against evolving threats. About the job: Lead the secure software development lifecycle, security testing, and DevSecOps practices … integration, embedding automated security testing (SAST, DAST, SCA, container security) into CI/CD pipelines Oversee large-scale secure development programs, ensuring SLA/KPI compliance and high-quality service delivery Support pre-sales & business development, articulating security value propositions, contributing to SOWs, and advising clients on secure solutions Manage budgets, resource planning, and profitability, while identifying operational More ❯

a user requires human assistance and seamlessly connects them to the most appropriate support route across departments.This project sits at the intersection of agentic AI, conversational systems, and government service delivery , and aims to reduce the knowledge burden on users by creating a single, intelligent entry point for government support. The Role As a Data Scientist , you’ll … making at senior levels. Develop Python-based analytical pipelines and prototype models in a cloud environment (AWS preferred). Contribute to integration efforts between AI systems and existing digital service platforms. Skills & Experience Required Proven experience as a Data Scientist, with hands-on capability in Python and applied AI experimentation. Experience in cloud-based environments (AWS preferred). Practical More ❯

manager of teams in the SaaS space? We are seeking a Customer Success Team Lead with a strong background in both team management and development and hands-on customer service delivery, ideally in a SaaS environment. You will be serving as the primary escalation point for complex cases, and spearhead the maintenance of strategic alignment with commercial objectives. More ❯

manager of teams in the SaaS space? We are seeking a Customer Success Team Lead with a strong background in both team management and development and hands-on customer service delivery, ideally in a SaaS environment. You will be serving as the primary escalation point for complex cases, and spearhead the maintenance of strategic alignment with commercial objectives. More ❯

meet in the Milton Keynes office once per month. To be a successful, the ideal Customer Insight Analyst candidate will have: · A deep experience of working in a support, service delivery or customer success role · Good knowledge Excel (vlookups/pivot tables) · Experience of building rapport with teams to understand their needs. · Experience of working in a small More ❯

of technical solutions Maintain accurate records of support interactions and resolutions Collaborate with team members and escalate complex issues when needed Stay up to date with workplace technologies and service delivery standards Other stuff we're potentially looking for: Understand user requirements and guide them toward effective solutions Familiarity with workplace technologies including: Windows 7/10 Microsoft More ❯

with giants like Google DeepMind and prestigious educational institutions like MIT, Stanford, Oxford, UCL, and Imperial College London. We are a Google Cloud Partner and a select NVIDIA Elite Service Delivery Partner. We have been listed among notable players in AI, fast-growing companies, and Europe's 1000 fastest-growing companies in 2022 by Statista and the Financial More ❯

with giants like Google DeepMind and prestigious educational institutions like MIT, Stanford, Oxford, UCL, and Imperial College London. We are a Google Cloud Partner and a select NVIDIA Elite Service Delivery Partner. We have been listed among notable players in AI, fast-growing companies, and Europe's 1000 fastest-growing companies in 2022 by Statista and the Financial More ❯

detail in maintaining accurate and consistent data. Effective communication skills, both verbal and written. Ability to work under pressure and meet deadlines. Commitment to equal opportunities in employment and service delivery. Nice to Have Experience in providing training and support for IT systems. Ability to recommend improvements to existing processes. Experience in troubleshooting and providing helpdesk support. Familiarity with More ❯

operational management of enterprise applications that underpin the client's internal and customer systems. As a senior leader, you'll take accountability for a £5m portfolio, driving the design, delivery, and optimisation of IT solutions that directly support our client's ambitious 2030 strategy. With a dual focus on strategy and service delivery, you'll lead high More ❯

opportunities to enhance standards using industry best practice, legislation and relevant ISO standards, ensuring energy efficiency and that they meet colleague and customer expectations. Oversee relevant suppliers in the delivery of fabric-related works to ensure they meet their obligations, escalating significant performance issues to the Senior Data Centre Manager where necessary. Main Duties, including but not limited to … practices Ensure Business Continuity and disaster recovery plans are documented, tested, implemented and maintained Ensure prompt documentation and resolution of building fabric related incidents, with clear communication to the service desk on the nature of the customer impact Support customer audits and the supply of all required evidence of compliance where required Manage assets within CAFM systemand ensure ongoing … maintenance is planned and completed as required Maintain required building-specific procedures and records Qualifications and Experience: Previous experience of building management, service delivery and infrastructure, and managing suppliers PC literate (Microsoft Word, Excel, Outlook) and able to analyse data Excellent reporting skills and ability to draw fact-based conclusions and act on the evidence Good knowledge of More ❯

Technical Solutions Consultant/12 months/fully remote/40 pounds an hour As a Technical Solutions Consultant, you will help businesses through scaled service delivery & operations as a technical point of contact for our clients and internal stakeholders. In the role you will act as an expert on our advertising solutions, consult with clients on best … to be comfortable working in ambiguous situations, using your analytical skills to find solutions to tackle client problems. Responsibilities Build technical expertise in companies' various advertising products (Signals, Measurement, Delivery, ...) and provide consultative guidance to clients and internal sales teams on best practices. Troubleshoot and resolve technical issues stemming from our client's usage of Meta advertising solutions. More ❯

Technical Solutions Consultant/12 months/fully remote/40 pounds an hour As a Technical Solutions Consultant, you will help businesses through scaled service delivery & operations as a technical point of contact for our clients and internal stakeholders. In the role you will act as an expert on our advertising solutions, consult with clients on best … to be comfortable working in ambiguous situations, using your analytical skills to find solutions to tackle client problems. Responsibilities Build technical expertise in companies' various advertising products (Signals, Measurement, Delivery, ...) and provide consultative guidance to clients and internal sales teams on best practices. Troubleshoot and resolve technical issues stemming from our client's usage of Meta advertising solutions. More ❯

Delivery Practice Manager, Professional Services A2C Job ID: AWS EMEA SARL (UK Branch) The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our Associate to Consultant (A2C) ProServe Shared Delivery Team (SDT) to help us grow our early-in-career talent. In this role, you'll manage a … team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams. As a DPM you will be responsible for building and managing a team of Delivery Consultants and/or Engagement Managers … In this role, you will be a part of leading and building our complex and ambitious "Associate to Consultant" (A2C) SDT, as well as elevating the technical execution and delivery of your team of early-in-career Associate Consultants. Our A2C team hires early-in-career technologists, including recent graduates, and providing training, coaching, and mentoring to develop them More ❯

pay process and leading on transitioning to direct pay or management of EOR’s where required to adapt to new locations. Governance and cadence to manage budgets, supplier reviews, service renewals. Build confidence across the business in our systems and processes through effective management of accurate data and maintaining high quality standards. Future Focused: AI enablement and Data driven … systems and processes, working across multiple geographies Tech literate to be able to support in the implementation of HR tools, systems and processes and drive AI enablement in the service delivery Highly collaborative with the ability to influence effectively and drive results with a positive, values focused approach. Pragmatic but equally able to see the bigger picture Tech More ❯

pay process and leading on transitioning to direct pay or management of EOR’s where required to adapt to new locations. Governance and cadence to manage budgets, supplier reviews, service renewals. Build confidence across the business in our systems and processes through effective management of accurate data and maintaining high quality standards. Future Focused: AI enablement and Data driven … systems and processes, working across multiple geographies Tech literate to be able to support in the implementation of HR tools, systems and processes and drive AI enablement in the service delivery Highly collaborative with the ability to influence effectively and drive results with a positive, values focused approach. Pragmatic but equally able to see the bigger picture Tech More ❯

pay process and leading on transitioning to direct pay or management of EOR’s where required to adapt to new locations. Governance and cadence to manage budgets, supplier reviews, service renewals. Build confidence across the business in our systems and processes through effective management of accurate data and maintaining high quality standards. Future Focused: AI enablement and Data driven … systems and processes, working across multiple geographies Tech literate to be able to support in the implementation of HR tools, systems and processes and drive AI enablement in the service delivery Highly collaborative with the ability to influence effectively and drive results with a positive, values focused approach. Pragmatic but equally able to see the bigger picture Tech More ❯