201 to 225 of 233 Service Delivery Jobs in London

multidisciplinary team including Workshop Team Leaders, Repair Engineers, Technical Specialists and Administrative Support, whilst also overseeing third-party logistics providers to ensure seamless delivery of services. Key Responsibilities Lead the day-to-day operation of the technical workshop, ensuring the timely repair, refurbishment and testing of returned equipment … assets. Provide leadership to Workshop Team Leaders, Repair Engineers, Technical Specialists, Stores personnel and Administrative staff to ensure consistent service delivery. Ensure compliance with quality standards, repair procedures, health and safety requirements and agreed service performance measures. Act as the senior escalation point for complex technical and operational ...

Microsoft Dynamics Service Management Systems Administrator 40k DOE Location: London (Office Based) with occasional travel across the South of England. Contract: 6-Month Fixed Term Contract (Full-Time) An established and highly respected building services and maintenance organisation is seeking an experienced Microsoft Dynamics Service Management Systems Administrator … initial 6-month fixed-term contract. This is an excellent opportunity for a motivated systems professional with experience of Microsoft Dynamics 365 and service management platforms to play a key role in optimising maintenance operations and supporting the successful delivery of planned preventative maintenance (PPM) and reactive works. ...

continuous improvement initiatives. This role requires a strong understanding of ITIL processes, leadership skills and the ability to develop and execute strategies to enhance service delivery. Responsibilities Team Leadership and Line Management Provide day-to-day leadership and management of the Technical Support team of Oracle Support Analysts. Foster … Develop and maintain a comprehensive knowledge base to support the team and end-users. Strategic Development and Continuous Improvement Identify opportunities for improvement in Service Desk operations and implement solutions. Develop and execute a Support Desk strategy aligned with organisational goals. Collaborate with stakeholders to ensure the Support Desk ...

Sales - Global Service Providers (United Kingdom) page is loaded## RVP, Sales - Global Service Providers (United Kingdom)locations: Londontime type: Full timeposted on: Posted 3 Days Agojob requisition id: R-11674Calix is a fast-paced, entrepreneurial environment where you will be empowered to sell communications and applications solutions … remote-based position located in London, United Kingdom.With over $2B of R&D in our 3rd generation platform, we are expanding our Global Service Provider Sales Team and are looking for an RVP who will be responsible for developing new business with Global Service providers and associated accounts. ...

McCann Group, Retail247 now offers an even broader range of retail technology and support services. Their approach combines consultancy-led insight with practical technology delivery, ensuring solutions are tailored to real-world retail challenges and implemented for long-term success. With a proven track record of delivering measurable results … known retailers, managing and developing key customer relationships while ensuring clients maximise the value of our software and consultancy services. Working closely with Product, Delivery and Support teams, you will take ownership of a portfolio of customer accounts, acting as their primary point of contact and advocate within Retail247. ...

McCann Group, Retail247 now offers an even broader range of retail technology and support services. Their approach combines consultancy-led insight with practical technology delivery, ensuring solutions are tailored to real-world retail challenges and implemented for long-term success. With a proven track record of delivering measurable results … known retailers, managing and developing key customer relationships while ensuring clients maximise the value of our software and consultancy services. Working closely with Product, Delivery and Support teams, you will take ownership of a portfolio of customer accounts, acting as their primary point of contact and advocate within Retail247. ...

Projects stream end to end — delivery oversight, team health, intake management, and capacity planning across all pods • Act as the primary interface between the Projects stream and the Product Team • Build and maintain a clear view of team capacity and project timelines, making this visible to stakeholders • Sequence … across all streams on cross-team initiatives, resourcing, and team-wide improvements • Establish and maintain a lightweight intake process for new project requests • Adapt delivery methodologies to the nature of each project • Identify and address delivery risks early, escalating where appropriate and removing blockers for pod leads • Collaborate ...

seeking an experienced Penetration Testing Lead to take ownership of their offensive security function. This is a hands-on leadership role that combines technical delivery, team management, and strategic direction across a broad range of cyber security services. You will lead a team of security consultants delivering penetration testing … successful candidate will play a key role in shaping the future direction of the security practice, driving quality standards, mentoring consultants, and expanding service capabilities. Key Responsibilities Lead, mentor, and develop a team of penetration testers and security consultants. Manage the day-to-day operations of the offensive security ...

developing technical documentation is essential for this role along with a continuous improvement mind set to always look for innovative ways of improving our service delivery. They will become the ‘go to’ person for all technical matters relating to the client’s data centre infrastructure and project delivery … construction services to build a professional and seamless transition process such that when the project team start on-site, all lead‐in and central service activities are complete and ready for submission. Help build and maintain installation and test result trackers. Advise PD/OM/PM regarding specific ...

operational readiness. You’ll be accountable for building scalable operating motions that translate product innovation into measurable client outcomes—faster onboarding, higher adoption, better service experiences, and repeatable launch readiness. This role partners closely with Product, Technology, Service, Sales/Client teams, and controls stakeholders to deliver … class fintech customer journey at enterprise scale. Job responsibilities Set the customer experience and readiness strategy for Kinexys, aligning priorities across Product, Tech, Service, and regional stakeholders. Lead end-to-end customer journey design and optimization (onboarding, servicing, releases), establishing standards, playbooks, and measurable experience outcomes. Own launch ...

Support Engineer – Central London - £35k per annum plus benefits Our client is an IT service provider delivering support and consulting services to professional services clients in the construction sector, with an emphasis on high quality responsive service. Due to continued growth and expansion, we are seeking a dedicated … onsite engineer for your assigned clients, you'll play a crucial role in maintaining their IT infrastructure, fostering strong relationships, and delivering high-quality service that keeps businesses running efficiently. This is an excellent opportunity for a technically skilled professional who thrives in a client-facing role, enjoys problem ...

evolves the knowledge base by authoring and reviewing technical articles, playbooks, and SOPs to ensure consistency and operational excellence. Leads post-incident reviews, driving service recovery, documentation, and implementation of preventive measures across teams and vendors. Provides expert-level guidance on specialized security domains and technologies, ensuring comprehensive … solutions across diverse technology stacks. Strategic customer engagement mindset with a proactive approach to anticipating security needs, influencing stakeholders, and driving continuous improvement in service delivery. Recognized as a strategic problem solver with a track record of resolving complex security challenges independently and leading cross-functional teams through ambiguity. ...

evolves the knowledge base by authoring and reviewing technical articles, playbooks, and SOPs to ensure consistency and operational excellence. • Leads post-incident reviews, driving service recovery, documentation, and implementation of preventive measures across teams and vendors. • Provides expert-level guidance on specialized security domains and technologies, ensuring comprehensive … solutions across diverse technology stacks. • Strategic customer engagement mindset with a proactive approach to anticipating security needs, influencing stakeholders, and driving continuous improvement in service delivery. • Recognized as a strategic problem solver with a track record of resolving complex security challenges independently and leading cross-functional teams through ambiguity. ...

escalations, and optimise support processes. Maintain a comprehensive understanding of each customer’s contractual obligations — including SLAs, support entitlements, response/resolution targets, and service tiers (e.g. Platinum Support) — ensuring this knowledge is current, documented, and accessible across the team. Set clear expectations that Support Managers hold their teams … skills, structure, and operating model to meet changing customer and organisational demands. Manage team-level budgets, ensuring efficient resource allocation and cost-effective service delivery. Establish standards and policies that span multiple teams, independently determining the operational approach for daily team management and contributing to broader departmental direction. Communicate ...

rapidly growing our team as a result of these investments and successes. As part of an established KPMG network of expert teams and delivery centres, you will have a fantastic opportunity to experience the global nature of these services. Delivery is underpinned by our innovative KPMG Digital Gateway … that embraces diversity and personal development. What will you be doing? At Manager level you will: Represent KPMG while leading engagement teams in the delivery of large technology and tax transformation projects and excellent client-facing services Project manage the delivery of multiple, simultaneous tax technology projects Provide ...

major international technology, business services and transformation organisation. The organisation has substantial scale, established client relationships and strong technology, data, AI, operational and delivery capability. This role is focused on building a dedicated AI Consulting practice that combines business development, client engagement, delivery leadership and internal enablement. … innovative technology solutions and industrialised, scalable business services delivery. A critical part of the role is acting as the bridge between consulting and technology delivery: shaping transformation agendas while ensuring they are successfully delivered at scale using AI, data and technology capability. Role Responsibilities Relationship, Sales & Bid Leadership Define ...

States required during the tournament, you will beresponsible for overseeing the end-to-end ticketing process – from planning and allocation through to on-site delivery—while also leading the set-up, deployment, and ongoing management of a bespoke ticket and guest management system. This is a unique opportunity … stakeholders, VIP clients, and internal teams to deliver a seamless guest experience.WHAT YOU'LL BE DOING:Strategic LeadershipProgramme Ownership: Lead the planning, development, and delivery of the ticketing and hospitality programme across all phases of the FIFA World Cup project, from initial briefing to post-event debrief.Team Lead ...

Business Support Leader To provide a comprehensive, professional, proactive, customer focused business support service to the organisation, enabling services to meet their statutory and legal obligations. Principle accountabilities Provide comprehensive business support service as required, duties may include; mailbox management, finance processing, inputting, storing and archiving of data … with information required for statutory returns and local datasets, ensuring the data is up to date, accurate and reliable. To work flexibly across the service, working on a range of activity to provide proactive support to service users. To manage a demanding and reactive workload in a responsive ...

Location - London (Hybrid) Duration - 6 Months (Initially) Ir35 - Inside (Must use an umbrella company) Main Accountabilities The Procurement Officer will support the delivery of the organisation's procurement strategy by providing high-quality procurement analysis, operational procurement support, supplier management, travel administration, and stakeholder engagement. The role will contribute … system access, user set-up and issue resolution. Maintain effective working relationships with the Travel Management Company (TMC). Monitor supplier performance and escalate service issues where necessary. Review and approve conference-related PCard transactions in accordance with organisational procedures and delegated authority levels. Stakeholder Engagement and Communication Build ...

Location - London (Hybrid) Duration - 6 Months (Initially) Ir35 - Inside (Must use an umbrella company) Main Accountabilities The Procurement Officer will support the delivery of the organisation's procurement strategy by providing high-quality procurement analysis, operational procurement support, supplier management, travel administration, and stakeholder engagement. The role will contribute … system access, user set-up and issue resolution. Maintain effective working relationships with the Travel Management Company (TMC). Monitor supplier performance and escalate service issues where necessary. Review and approve conference-related PCard transactions in accordance with organisational procedures and delegated authority levels. Stakeholder Engagement and Communication Build ...

Responsibilities Own the Projects stream end to end — delivery oversight, team health, intake management, and capacity planning across all pods Act as the primary interface between the Projects stream and the Product Team Build and maintain a clear view of team capacity and project timelines, making this visible … across all streams on cross-team initiatives, resourcing, and team-wide improvements Establish and maintain a lightweight intake process for new project requests Adapt delivery methodologies to the nature of each project Identify and address delivery risks early, escalating where appropriate and removing blockers for pod leads Collaborate ...

harden prototypes and proofs of concept, and deliver new ones. Design and govern reusable agentic AI patterns (orchestration, tool use, memory, retrieval). Ensure delivery meets architecture, security and data‐governance standards; recommend infrastructure, hosting and data residency. Codify validated solutions into patterns, reference implementations and starter kits … APIs and data pipelines, with strong security, data governance and residency practices. Cloud: AWS, Azure or GCP, including managed AI/ML services. Delivery: Agile, CI/CD, modern SDLC and TDD. Data and architecture: Modelling across relational, columnar and vector stores, grounded in sound architectural principles. Ways ...

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, the company has expanded into sectors including retail, technology, logistics … full-category online retail brand designed to bring customers a faster, more convenient, and cost-effective shopping experience. Offering same-day and next-day delivery across the UK, Joybuy combines speed, reliability, and affordability to meet the needs of modern shoppers. In this role, you will partner with product ...

legal technology with expert legal services to deliver cutting-edge e-disclosure solutions. The Role As Technology & E-Discovery Manager, you will lead the delivery of end-to-end e-discovery services across a diverse range of matters. You will act as the central point of expertise, working closely … with legal teams to implement tailored digital solutions and ensure best-in-class service delivery. You ll also play a pivotal role in building capability within the team, driving innovation, and enhancing the firm s use of technology-assisted review tools. Key Responsibilities Partner with Disputes teams to design ...

level aligned to CISO capability. You will lead a proactive, risk-based approach to security, ensuring it is embedded into technology design, delivery and operations. Working closely with Governance & Risk, Architecture & Data, Platforms and Operations, you will help protect the firm against evolving threats while enabling secure innovation … service delivery. What you'll do You will take ownership of the firm’s IT security approach, including: Defining and implementing security strategy, standards and controls aligned to ISO27001, Cyber Essentials Plus and the firm’s wider data, AI and innovation strategies. Overseeing security operations, monitoring, detection and response ...