for new and existing clients (renewals, new benefits and re-implementations) Build comprehensive and well structured onboarding project plans for existing clients Ensuring effective delivery of projects by tracking milestones, dependencies and action points, collaborating with internal teams and keeping relevant stakeholders up to date Be an expert on … in managing SAAS implementation/onboarding projects for customers from end-to-end Experience running complex UAT projects Experience running squads from a product, delivery or implementation capacity Detail oriented to ensure there's no disruption to client day to day operations when doing re-implementations Experience in a … ServiceDelivery, Technical Account Management or Tech Support role. Excellent verbal and written communication skills - You will be having direct contact with our customers on a daily basis, including delivering training sessions Strong interpersonal skills; able to align different teams within the project plan and drive accountability over More ❯
of developing and publishing research applications. This Research Data Scientist position is funded as part of UK Research and Innovation (UKRI)-funded Geographic Data Service (GeoDS) which is part of the ESRC Smart Data Research UK initiative ( ), delivered through the UCL Department of Geography. You will be a core … part of an interdisciplinary team that spans both UCL and the University of Liverpool. It is charged with developing and maintaining a national data service that provides 'smart data' to researchers. The post holder will consolidate delivery and documentation of our Geodemographics of Gambling data product. You will … work with your management to define a portfolio of responsibilities, a mixture of servicedelivery, research, and innovation appropriate to your level of seniority. As a Research Data Scientist you will: Create a detailed specification of the Geodemographics of Gambling data product including associated materials including pen portraits More ❯
The KPMG Tax Technology & Innovation are made up of Technology Consultants, Business Analysts, Product Owners, Data Architects & Engineers, Multi-disciplinary Engineering teams and IT Servicedelivery professionals working on a large portfolio of systems used to improve productivity and solve key business problems across Tax & Legal. A key … focus is working with KPMG’s Global Compliance & Transformation (‘GCT’) team to grow our managed service business, helping multinational groups manage and transform their global tax and accounting compliance and reporting requirement across multiple operating regions. KPMG is one of the world's largest and most respected consultancy businesses … Coordinating with development and technical teams across TT&I to build and implement KPMG and 3rd party technology solutions. Managing the end-to-end delivery of KPMG and 3rd party technology solutions for clients, ensuring alignment with complex user requirements and translating them into effective solutions. Leading multiple technology More ❯
The KPMG Tax Technology & Innovation are made up of Technology Consultants, Business Analysts, Product Owners, Data Architects & Engineers, Multi-disciplinary Engineering teams and IT Servicedelivery professionals working on a large portfolio of systems used to improve productivity and solve key business problems across Tax & Legal. A key … focus is working with KPMG’s Global Compliance & Transformation (‘GCT’) team to grow our managed service business, helping multinational groups manage and transform their global tax and accounting compliance and reporting requirement across multiple operating regions. KPMG is one of the world's largest and most respected consultancy businesses … Coordinating with development and technical teams across TT&I to build and implement KPMG and 3rd party technology solutions. Managing the end-to-end delivery of KPMG and 3rd party technology solutions for clients, ensuring alignment with complex user requirements and translating them into effective solutions. Leading multiple technology More ❯
from the front. This is an exciting chance to join a start-up at the ground level, shaping how we deliver exceptional ServiceNow HR ServiceDelivery (HRSD) solutions while growing and managing a team of skilled professionals. Your Role: Lead and execute the implementation, configuration, deployment, and integration … adherence to best practices for HRSD implementations. Collaborate with client stakeholders to design solutions that align with their HR transformation goals. Take ownership of delivery timelines and quality, ensuring projects are completed on time and within budget. Build, mentor, and manage a team of implementation consultants and resources. Contribute More ❯
from the front. This is an exciting chance to join a start-up at the ground level, shaping how we deliver exceptional ServiceNow HR ServiceDelivery (HRSD) solutions while growing and managing a team of skilled professionals. Your Role: Lead and execute the implementation, configuration, deployment, and integration … adherence to best practices for HRSD implementations. Collaborate with client stakeholders to design solutions that align with their HR transformation goals. Take ownership of delivery timelines and quality, ensuring projects are completed on time and within budget. Build, mentor, and manage a team of implementation consultants and resources. Contribute More ❯
process (ATP, CRQ). Act as the Responsible Technical Authority for the Change Control Board, overseeing LLC configuration change management. Manage site support and delivery for High-Level Controls, IT, and Infrastructure. Identify and address the skills and training requirements for the BUK Technical/CST Team. Ensure that … and aligned with the skills and competencies matrix. Oversee the production of HLC and LLC obsolescence management reports. Support the reporting function for technical servicedelivery in line with contractual obligations. Adhere to and actively participate in Health and Safety and Quality Assurance procedures. Manage project deliveryMore ❯
process (ATP, CRQ). Act as the Responsible Technical Authority for the Change Control Board, overseeing LLC configuration change management. Manage site support and delivery for High-Level Controls, IT, and Infrastructure. Identify and address the skills and training requirements for the BUK Technical/CST Team. Ensure that … and aligned with the skills and competencies matrix. Oversee the production of HLC and LLC obsolescence management reports. Support the reporting function for technical servicedelivery in line with contractual obligations. Adhere to and actively participate in Health and Safety and Quality Assurance procedures. Manage project deliveryMore ❯
Business Partnering Location: UK - London, UK - Bristol, UK - Hatfield, UK - Milton Keynes, UK - Reading Job-ID: 212972 Contract type: Standard Business Unit: Customer Success & ServiceDelivery Life on the team At Computacenter UK, we pride ourselves on fostering a culture that emphasises diversity, inclusivity, and collaboration. We are … that support the Group Business using RM best practice to capture demand and deliver resourcing solutions that source the right skills, from the right delivery channel, at the right time to meet and exceed the requirements of our customers. What you'll do Resource Management Operations This is a … efficiently capture and translate customer demand into actionable resource planning. You will be leading a team that is required to utilise a range of delivery models (including onshore, offshore, nearshore, contractors and External Partners) to build resource plans that meet the (often complex and fast changing) needs of our More ❯
Hounslow, London, United Kingdom Hybrid / WFH Options
Hireful
65K - 6 months FTC initially So what's the role? You'll drive continuous improvement across our finance operations—working with management to review servicedelivery and identify smarter, more efficient ways of working. From streamlining processes and automating tasks to embedding best practices, you'll help shape More ❯
interests. Excellent analytical ability, turning complex data into actionable business insights. Proven experience in collaborating with and guiding cross-functional teams (Sales, Product, Marketing, ServiceDelivery). Solid understanding of technology and data networking, with a commitment to staying current in the evolving technology landscape. Decisive and confident More ❯
vendors to ensure seamless administration of benefits and LOA programs. Manage relationships with global benefit brokers, vendors, and third-party administrators to ensure effective servicedelivery and smooth benefit administration. Oversee pension/retirement plan administration, ensuring adherence to local regulatory requirements and ensuring employee engagement in the More ❯
Understand and detailed planning and designing for customer's Network and PC. Network/PC/Desktop Security element configuration including day-to-day service delivery. Migration planning and execution. Support PC and Call Centre system (incl DC server). Requirements: Proficiency in PC software like Microsoft WIN More ❯
the knowledge base. Support all aspects of client services, including workstation imaging, hardware configurations, software deployment, AD management, asset management, ticket management, and overall service delivery. Act as the primary contact for all IT queries, following ITIL best practices. Collaborate with colleagues across London, Europe, Jordan, and external vendors More ❯
London Up to 28K/Year Ref. VAC 14018 Our Client, an international IT/Telecom service provider throughout the world, is currently recruiting a Japanese speaking IT Administrator to join their professional and friendly team. The job holder is to carry out a variety of technical and coordination … experience. Responsibilities: Manage administration tasks and business flows (invoicing, purchasing, etc.) related to IT services. Client PC, security element configuration including day-to-day servicedelivery and User Support. PC implementation support work and support for IT engineer. Support and maintain IT asset and user management; support presentation … Japanese and English (speaking, reading, writing). Ability to investigate and source answers to various email and telephony enquiries about technical issues; proven customer service experience. Strong time management, multi-tasking & organisational skills; strong work ethic; accurate, organised and eye for detail. Reliable time keeping and attendance. Solid administration More ❯
reporting including MiFID II ex-post reporting, CTI, and DCPT templates. Work closely with client stakeholders including Oversight teams, fund ManCos, and Compliance. Oversee servicedelivery from vendors and support quarterly service reviews. Maintain appropriate documentation e.g. Standard Operating Procedures (SOPs), skills matrices, deliverables trackers. Track progress … knowledge of global securities, investment strategies, market data, and funds. Knowledge of Solvency II, MiFID II EMT, PRIIPs EPT, CTI. Experience of Morningstar Publishing Service or equivalent systems would be advantageous. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/ More ❯
and maintenance of all associated assets within the critical facility, with a primary focus on critical facilities risk management, enhancing the quality of the servicedelivery through effective leadership of the shift team. You will ensure that the conduct of any personnel under your control is safe, professional … relief cover in the event of an emergency, which may require temporary Shift working. Ensure the team and Specialist Vendors comply with the contractual service level agreements (SLA's). Key operator of the Corrigo CMMS system, ensuring that MEP PPM, Reactive and Corrective Work Orders/Tasks are … critical incident & near miss reporting and after-action reviews. Ensure all critical equipment operational issues are escalated immediately, inline with local site process. Review service reports of all Specialist Vendors, chasing any recommendations/follow up actions with Specialist Vendors. Production of Site-Specific SOP/MOP/EOP. More ❯
members. The Role: You will create and customise bulk tools and solutions, directing and reviewing work done by others and taking responsibility for successful delivery of the work. You will be comfortable communicating technical issues clearly to a broad audience. It is expected that you will be highly numerate … with clients, external third parties, or suppliers Proven delegation skills and a desire to coach and mentor junior staff A commitment to high-quality servicedelivery Ability to work independently and in teams in a fast-paced environment Strategic thinking and solution proposing skills, with risk and issue … identification Ability to support project delivery within a team Self-starter attitude and comfort working with ambiguity Experience with pension administration systems At WTW, we believe diversity strengthens us. We aim to reflect the markets we serve and foster an inclusive culture where colleagues feel valued and empowered. We More ❯
We're hiring a skilled Project Engineer to join a growing, friendly MSP. Reporting to the Head of Project Delivery, you'll lead end-to-end IT project delivery, ensuring top-tier customer satisfaction. Responsibilities Plan, scope, and deliver end-to-end IT projects, including technical pre-sales … and documentation Coordinate vendors, manage technical resources, and troubleshoot project issues Support customer onboarding and ensure seamless servicedelivery Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on project delivery. MSP experience highly desirable. Strong expertise in Microsoft environments More ❯
south west london, south east england, united kingdom
Spectrum IT Recruitment
We're hiring a skilled Project Engineer to join a growing, friendly MSP. Reporting to the Head of Project Delivery, you'll lead end-to-end IT project delivery, ensuring top-tier customer satisfaction. Responsibilities Plan, scope, and deliver end-to-end IT projects, including technical pre-sales … and documentation Coordinate vendors, manage technical resources, and troubleshoot project issues Support customer onboarding and ensure seamless servicedelivery Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on project delivery. MSP experience highly desirable. Strong expertise in Microsoft environments More ❯
We're hiring a skilled Project Engineer to join a growing, friendly MSP. Reporting to the Head of Project Delivery, you'll lead end-to-end IT project delivery, ensuring top-tier customer satisfaction. Responsibilities Plan, scope, and deliver end-to-end IT projects, including technical pre-sales … and documentation Coordinate vendors, manage technical resources, and troubleshoot project issues Support customer onboarding and ensure seamless servicedelivery Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on project delivery. MSP experience highly desirable. Strong expertise in Microsoft environments More ❯
South East London, London, United Kingdom Hybrid / WFH Options
Celon Group Limited
Celon is seeking a dynamic and User focused IT Service Experience Lead to join our growing team on a 6-month fixed-term contract, with an immediate start and the potential to extend. Working as an extension of our clients teams, including some of the UKs largest organisations, this … role focused on engaging IT Users, tracking and measuring their experience, delivering accurate, timely and informative management reports, and driving continuous improvement in IT service delivery. Ensuring Users receive relevant and meaningful support throughout the entire service lifecycle. The ideal candidate will bring a strong technical background, with … of stakeholders. You will be confident and articulate, capable of tracking performance, identifying key trends, and communicating insights clearly and effectively. Key Responsibilities: Lead Service Review: Chair regular internal Service Reviews with departments, as a forum to capture Service Experience and Value of IT, documenting and tracking More ❯
Job Description: Manage, motivate, coach and support staff to maximise staff performance and contribution. 25 days holiday plus bank holidays. We are looking for an inexperienced employee to join our team. If you are willing to learn and develop, this More ❯
Job Description: Create analysis briefs and presentations that will emphasize the value of our products to our clients. This role reports to the Managed Services Leader, EMEA. We are looking for an enthusiastic and motivated individual to join our team. More ❯
Provide high quality advice and relevant, accurate information to the decision makers in A&O, ensuring compliance with laws and regulations and delivering our service efficiently. Role purpose Management of the development team within the Finance Systems Group that support the ongoing improvement of the Finance Systems estate. Manage … documentation, governance, and processes are followed for Finance System technical projects. Collaborate with IT, HR, and BD systems on tasks/projects across these servicedelivery functions. Role and responsibilities Manage the development team, building a high-performing team while developing each individual. Implement, participate in, and manage … cycle, including task and resource planning and chairing project meetings. Manage project deadlines, overcome obstacles creatively, and escalate issues effectively. Manage change effectively, influence delivery teams, and resolve disputes sensitively but firmly. Handle project risks and issues, including escalation. Ensure projects follow Group Finance methodologies and align with the More ❯