251 to 275 of 551 Service Delivery Jobs in London

internal and external stakeholders, with the primary objective to drive profitable and long-term revenue growth, customer experience & satisfaction and increased market share on the respective portfolio, through effective service delivery, protection/renewal of existing business and identifying new sales opportunities across the different product and solution offerings. Your responsibilities will include: Sales & Stakeholder Management Responsible for … developing and implementing account strategy to ensure delivery of all financial targets including revenue, connections for voice and data, market share and net margin contribution, as well as responsible for the delivery of the P&L Primary relationship owner for portfolio, responsible for developing strong one-to-one long term relationships with key decision makers/influencers up … one long term relationships with key decision makers/influencers up to C Level Influences Vodacom SA/Group Account sponsors and decision makers to secure appropriate resource and delivery to nominated customers within milestones and timeframes Ensuring effective service delivery and customer satisfaction Ensures (virtual) team works collaboratively with all other functions within Vodacom to drive More ❯

party vendors for applications development and support in a helpful manner. Build partnerships for the long term. • Represent to third-party vendors on behalf of customer. • Manage and control service and product delivery of third-party vendors. 3. Pre-sales • Perform pre-sales activities defining business/system requirements, • Produce/present proposal documents to customers. • Propose big … data platform to customers. 4. Consulting Service Delivery • Manage and look after delivery of quality consulting services to customers. • Ensure to see if technical requirements are fulfilled by internal and external technical resources and arrange to fill in the gap where required. • Work closely and collaborate with those internal key personnel to maintain service quality at More ❯

the public sector through critical services enabled by technology. We are building a community of designers and researchers to support the growing demand for a design-led approach to service delivery in the public sector. Senior User Researchers are experienced practitioners confident in collaborating with UCD colleagues and external professions such as Data & Tech teams. They work together … best practices. Proactively learn new research methods and analysis techniques, sharing knowledge with the UR community. Seek feedback on work and provide constructive feedback to colleagues. Desirable: Skills in Service Design, Content Design, or Interaction Design. Key measures Delivery of effective public services for users and clients. Development of case studies demonstrating good public service design and More ❯

Integrated Supply Function: Supply Chain Work Location: Office Based Late shift: 1:30pm-10pm Monday-Friday As the Stores Manager, you will be responsible for ensuring we deliver exceptional service to our clients within our integrated stores solutions by leading & directing the daily operations of the Stores and Stores personnel. The successful candidate will be responsible for the continuous … delivery of operational excellence in the stores. What you will be doing: To supervise the day-to-day duties of the Stores and stores personnel, ensuring the stores team deliver and achieve all store's applicable performance metrics, ie. stock checks, stock accuracy, site support, goods receipt and processing. Develop good client relationships through regular communication and through effective … delivery of all store's applicable performance metrics. Deliver stores solutions as measured against the RS Integrated Supply Client satisfaction scorecard. Deliver a consistently good performance in stores management as measured through the Opex program. To implement and maintain a culture of continuous improvement within the stores and team. Ensure the daily operations of the Stores are in line More ❯

analysis, cleansing, and processing. As a Pension Data Analyst, you will be responsible for delivering scheme events and projects in line with client and contractual requirements, ensuring high-quality service and compliance with industry regulations. Key Responsibilities Collaborate with Scheme Events Leads and Managers to deliver scheme events and projects. Review the work of Pensions Data Technicians, providing feedback … and liaise with internal colleagues. Identify and report risks, breaches, and potential business improvements. Adhere to quality management systems and pensions/FCA regulations. Assist the management team with service delivery and business support tasks. Key Tasks Lead the delivery of assigned projects and scheme events. Perform complex data processes, including extractions, transformations, uploads, and bulk calculations More ❯

application , which will enable you to become a functional expert . The role will be based in the UK (on site & remote). You will be part of the Service Delivery Team. This team provides 2nd & 3rd line functional and technical support to our customers after their go live. The Team is responsible for Application Management, Support and … other Impact), determine which functional changes are recorded to which sprint backlog and (after approval of the customer) realize the functional change. Ensure a professional and proactive approach to service delivery, aiming to go above and beyond just supporting customers. Participate in project and implementation activity to support the service readiness ahead of go live. Respect all … agreements between Itineris and the Customer, as set in the Service Level Agreement (SLA) document. Lead knowledge-sharing and training initiatives to strengthen client and internal team capabilities. Take part in project related activities as required. Participate in the outside business hours standby schedule to ensure the resolution of incidents. When functional questions arise, bridge between the client’s More ❯

remote role involves leading a team of product information and compliance specialists, ensuring accurate and compliant specification reviews and regulatory advice for leading food retail clients. You will manage service delivery for key client accounts, ensuring specifications meet retailer requirements and deadlines. Experience with retailer specification portals (e.g., Tesco TQC, M&S Find, Sainsbury's) is essential. This … major retailer accounts Serve as a primary contact for client stakeholders, resolving issues and aligning expectations Provide expert advice on food labelling, compliance, and regulations Allocate workloads, ensuring timely delivery and quality standards Support specification uploads, data input, and risk-based reviews via retailer portals Monitor team performance, providing coaching and development Escalate technical or resourcing issues appropriately Deputise … Microsoft Office and technical documentation tools Benefits Remote working Company pension scheme Private healthcare options Life insurance 25 days annual leave plus public holidays, with additional leave based on service Option to buy or sell leave Charity leave and payroll giving Cycle to Work scheme Important Information: We process your data fairly and transparently. Applying indicates your consent for More ❯

We're looking for a Payment Support Team Leader to join our clients Specialist Mortgages operations function, helping drive performance, service excellence, and fair customer outcomes. The Role You'll lead a team of collections professionals managing complex mortgage portfolios. From coaching and development to strategic input and QA oversight, you'll play a central role in delivering our … service, risk, and compliance objectives. This is a hands-on leadership position, ideal for someone who thrives in a regulated, customer-focused environment. Key Responsibilities Oversee daily operations including arrears, payment queries, and team inboxes Lead, develop, and motivate a team through structured 1:1s, training, and performance reviews Act as a subject matter expert on escalated or complex … teams Produce and analyse MI to track KPIs and risk indicators Drive quality assurance and ensure adherence to internal and regulatory standards Identify and implement process improvements to enhance service delivery What We're Looking For Strong experience in mortgage collections, arrears handling, and/or litigation within Financial Services Confidence managing people and processes in a regulated More ❯

accountability for our services offering. We are looking for a strategic leader who can optimise financial performance while delivering high-quality services. The VP will work closely with sales, delivery, and product teams to enhance service offerings and expand market presence and will be a member of the Life Sciences Management Team and lead a team of … Leadership & P&L Accountability: Owning and managing the P&L for professional services, ensuring revenue growth and profitability. Monitoring financial performance, budgets, and KPIs to drive continuous improvement. Optimizing service pricing models, resource utilization, and operational efficiency to maximize margins. Developing and executing a strategic vision for our services group - aligned with business objectives. Building and executing a long … term strategic plan that positions Life Sciences Professional Services as a market leader and supports overall portfolio growth Service Delivery & Client Success: Overseeing the scoping and execution of life sciences datasets, software implementation and content integration projects, driving successful outcomes for the customer and ensuring adherence to quality standards. Ensuring projects are delivered on time, remain within budget More ❯

in ensuring compliance with the client's information management program while mitigating risks associated with records management. In this position you will work closely with key stakeholders to enhance service delivery, improve information integrity, and support the client in optimizing space and reducing paper usage. Strong business relationships and a customer-focused approach will be vital in delivering … best-in-class service and ensuring adherence to information management policies. Your role in our mission Oversee the day-to-day management of information management services to ensure efficient, high-quality service delivery. Develop and maintain strong client relationships by proactively addressing concerns, identifying improvements, and ensuring satisfaction. Monitor and maintain data integrity, ensuring prompt resolution of discrepancies … management and file room reduction initiatives. Lead training and ongoing administration of the client's online information management system to support compliance and efficiency. Collaborate with Iron Mountain's Service Delivery Team to ensure customer projects, priorities, and Service Level Agreements are met effectively Valued skills and experience Proven experience in contract management, records management, or information More ❯

dedicated to cloud technology, working with leading global vendors including Workday, SAP, Oracle, Salesforce, Microsoft, ServiceNow, and Dayforce. With deep roots in the contract market and a high-performing delivery function already in place, we’re now looking for a Business Development Consultant to take ownership of client acquisition and contract revenue growth across key cloud verticals. This is … out contract business across some of the most in-demand skill sets in the tech world Access a trusted brand with preferred supplier status and global credibility Work alongside delivery consultants who focus purely on sourcing, so you stay client-facing Drive high-volume, fast-moving contract revenue with immediate earning potential Operate in a performance-led culture that … new business and grow contract revenue across our cloud tech markets. You’ll focus on identifying hiring demand, securing client relationships and generating contract requirements that feed into our delivery engine. Your day-to-day will include: Securing new client relationships across ERP, HCM and enterprise software markets Running structured outreach campaigns to open new accounts Qualifying contract hiring More ❯

dedicated to cloud technology, working with leading global vendors including Workday, SAP, Oracle, Salesforce, Microsoft, ServiceNow, and Dayforce. With deep roots in the contract market and a high-performing delivery function already in place, we’re now looking for a Business Development Consultant to take ownership of client acquisition and contract revenue growth across key cloud verticals. This is … out contract business across some of the most in-demand skill sets in the tech world Access a trusted brand with preferred supplier status and global credibility Work alongside delivery consultants who focus purely on sourcing, so you stay client-facing Drive high-volume, fast-moving contract revenue with immediate earning potential Operate in a performance-led culture that … new business and grow contract revenue across our cloud tech markets. You’ll focus on identifying hiring demand, securing client relationships and generating contract requirements that feed into our delivery engine. Your day-to-day will include: Securing new client relationships across ERP, HCM and enterprise software markets Running structured outreach campaigns to open new accounts Qualifying contract hiring More ❯

Commercial Manager on a permanent basis. This position works across the full lifecycle of customer engagements—from initial RFP/BID process through contract signature, into programme management and delivery, and finally supporting a seamless transition into operational service. Responsibilities: Provide commercial input into RFPs, bids, and tenders, ensuring competitive and profitable pricing models. Collaborate with pre-sales, sales … teams to negotiate contract terms, ensuring alignment with business objectives. Define commercial frameworks that support long-term profitability and risk management. Ensure contracts are structured to facilitate smooth programme delivery and operational handover. Provide commercial oversight during programme execution, ensuring adherence to contractual obligations. Monitor financial performance, revenue recognition, and cost management throughout project delivery. Support change management processes … ensuring commercial implications are properly assessed and managed. Ensure commercial models for ongoing service delivery, including pricing, SLAs, and performance incentives are clearly aligned to contractual agreements. Requirements: Extensive experience in commercial management, ideally within an MSP/SI environment. IT/Technology sector experience is a must. Expertise in bid management, contract negotiation, and financial modelling. Ability More ❯

Commercial Manager on a permanent basis. This position works across the full lifecycle of customer engagements—from initial RFP/BID process through contract signature, into programme management and delivery, and finally supporting a seamless transition into operational service. Responsibilities: Provide commercial input into RFPs, bids, and tenders, ensuring competitive and profitable pricing models. Collaborate with pre-sales, sales … teams to negotiate contract terms, ensuring alignment with business objectives. Define commercial frameworks that support long-term profitability and risk management. Ensure contracts are structured to facilitate smooth programme delivery and operational handover. Provide commercial oversight during programme execution, ensuring adherence to contractual obligations. Monitor financial performance, revenue recognition, and cost management throughout project delivery. Support change management processes … ensuring commercial implications are properly assessed and managed. Ensure commercial models for ongoing service delivery, including pricing, SLAs, and performance incentives are clearly aligned to contractual agreements. Requirements: Extensive experience in commercial management, ideally within an MSP/SI environment. IT/Technology sector experience is a must. Expertise in bid management, contract negotiation, and financial modelling. Ability More ❯

Commercial Manager on a permanent basis. This position works across the full lifecycle of customer engagements—from initial RFP/BID process through contract signature, into programme management and delivery, and finally supporting a seamless transition into operational service. Responsibilities: Provide commercial input into RFPs, bids, and tenders, ensuring competitive and profitable pricing models. Collaborate with pre-sales, sales … teams to negotiate contract terms, ensuring alignment with business objectives. Define commercial frameworks that support long-term profitability and risk management. Ensure contracts are structured to facilitate smooth programme delivery and operational handover. Provide commercial oversight during programme execution, ensuring adherence to contractual obligations. Monitor financial performance, revenue recognition, and cost management throughout project delivery. Support change management processes … ensuring commercial implications are properly assessed and managed. Ensure commercial models for ongoing service delivery, including pricing, SLAs, and performance incentives are clearly aligned to contractual agreements. Requirements: Extensive experience in commercial management, ideally within an MSP/SI environment. IT/Technology sector experience is a must. Expertise in bid management, contract negotiation, and financial modelling. Ability More ❯

to clients and pension scheme members. The Role: You will create and customise bulk tools and solutions, directing and reviewing work done by others and taking responsibility for successful delivery of the work. You will be comfortable communicating technical issues clearly to a broad audience. It is expected that you will be highly numerate with good analytical skills and … broad audience Experience building relationships with clients, external third parties, or suppliers Proven delegation skills and a desire to coach and mentor junior staff A commitment to high-quality service delivery Ability to work independently and in teams in a fast-paced environment Strategic thinking and solution proposing skills, with risk and issue identification Ability to support project … delivery within a team Self-starter attitude and comfort working with ambiguity Experience with pension administration systems At WTW, we believe diversity strengthens us. We aim to reflect the markets we serve and foster an inclusive culture where colleagues feel valued and empowered. We are an equal opportunity employer and provide accommodations for applicants throughout the process. If you More ❯

based solutions, and close deals. Account Management: Develop and maintain long-term relationships with clients, expanding our proposition and creating lasting revenue streams. Collaborative Team Work: Work alongside our delivery team and other Pareto divisions to support clients and win deals, ensuring seamless service delivery. Client Success: Support project delivery and work closely with Client Success Managers … build and nurture strategic client relationships. Team player who can work with internal stakeholders and subject matter experts to win deals. Project management skills, with the ability to support delivery and manage client expectations. What we are offering: Competitive base salary, benefits and an exceptional commission scheme Full range of Pareto's sales enablement tools will be at your More ❯

the ICON team, you will oversee the hosting and backend platform services that are the foundation of the Amazon customer experience. We abstract and centralize infrastructure management from our service teams, bringing agility to our business processes. Our team operates hundreds of mission-critical services on behalf of internal customers, ensuring the security, availability, and efficiency needed to empower … drive efficiency, agility, and operational excellence across our ecommerce platform - Coordinate closely with talented engineers to design and implement innovative solutions in an Agile environment - Manage planned operations and service delivery to consistently meet customer SLAs and requirements - Lead cross-functional collaboration, aligning teams to develop optimal, customer-centric outcomes - Make strategic tradeoffs to accelerate time-to-market … unique blend of technical acumen, program management expertise, and a relentless customer-focused mindset. You should be passionate about leveraging the latest cloud technologies and automation to empower our service teams, freeing them to innovate on behalf of Amazon's customers. If you're a technically-adept, results-driven professional ready to make a tangible impact on our global More ❯

Support training and guidance to employees on legal issues, best practices and company policies. Manage full life cycle of customer contracts, from origination to negotiation, close and product and service delivery. Complete special projects as requested. What skills and experience will you need for this role? JD from an accredited law school. Current member of a state bar in … an easy to understand manner through all levels and functions of the organization. Who is Netcracker Technology? We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization, and 5G mobile … networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers. Connect with us on LinkedIn and stay up to date on our company news. Apply for this job Please submit a detailed CV and fill More ❯

power of working together as a team Passion for understanding our market, product and technology Ability to find innovative and pragmatic solutions Confident in making decisions during investigation and delivery activities What you will need to be successful 2+ years of experience in technical support, implementation or technical account management roles working within Fintech, software, banking businesses or payments … of the payments marketplace is a must. Prior knowledge or exposure to Open Banking ecosystem would be a plus Knowledge of banking security, authentication technologies and identity management solutions Service Delivery and Support Truly passionate about customer delivery and support - with high levels of resilience Previous project management/account management experience with proven ability to prioritize More ❯

isn't about moving faster, it's about making life's moments better. Which is why we've built the world's first, and only, open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and beyond. Our SaaS platform uses WiFi, advanced AI, and machine learning to create the future of connected spaces-and … We're expanding rapidly, pioneering a new category, and we achieved our Series F funding in just four years. Our customers include many of the world's largest Internet Service Providers (ISPs) who look to Plume to help them evolve their smart home offerings while gleaning insights from their own data. With a bias for action and a love … with key stakeholders. Act as a trusted advisor, identifying opportunities for upsell, expansion, and value realization. Act as the customer's voice internally, influencing product roadmap, UX priorities, and service delivery. Collaborate with Support and Engineering teams on issue resolution and ensure timely escalations. Gather product feedback and insights to inform internal roadmap discussions. Monitor account health, usage metrics More ❯

in designing, developing, testing, and deploying custom applications and workflows that leverage the Power Platform to meet business needs and drive profitability. This is key to achieving our client service delivery ambitions, ensuring we are delivering bespoke, efficient, and valuable cutting-edge technology solutions for our clients' needs. Our Client is looking for a confident developer with sound More ❯

isn't about moving faster, it's about making life's moments better. Which is why we've built the world's first, and only, open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and beyond. Our SaaS platform uses WiFi, advanced AI, and machine learning to create the future of connected spaces-and … We're expanding rapidly, pioneering a new category, and we achieved our Series F funding in just four years. Our customers include many of the world's largest Internet Service Providers (ISPs) who look to Plume to help them evolve their smart home offerings while gleaning insights from their own data. With a bias for action and a love … with key stakeholders. Act as a trusted advisor, identifying opportunities for upsell, expansion, and value realization. Act as the customer's voice internally, influencing product roadmap, UX priorities, and service delivery. Collaborate with Support and Engineering teams on issue resolution and ensure timely escalations. Gather product feedback and insights to inform internal roadmap discussions. Monitor account health, usage metrics More ❯

Cprime, a Goldman Sachs and Everstone Capital portfolio company, is more than just a full-service consulting firm - we are your strategic partner for driving innovation and agility in your business. Cprime is trusted around the globe to provide strategic and technical consulting, coaching, and training to businesses leading their industry in digital transformation. With over two decades of … strategic partnerships to drive client success and loyalty. Conduct regular account reviews and strategy sessions to identify growth opportunities. Collaboration & Internal Coordination: Work closely with marketing, pre-sales, and delivery teams to create compelling proposals and customer presentations. Partner with ServiceNow's internal teams and implementation partners to ensure seamless service delivery. Qualifications and Skills: 6+ years in More ❯

mobility, software services, robotics, simulations, cybersecurity, AI, and data analytics, enabling clients to tackle complex challenges in today’s rapidly evolving markets. With a comprehensive solution portfolio across four service lines—Consulting, Solutions, Talents, and Academy—Akkodis supports clients from concept through to full-scale deployment and optimisation. Our diverse offerings help organisations rethink product development, accelerate productivity, reduce … revenue streams and P&L accountability. • Work closely with internal teams to craft IT & digital solutions tailored to public sector challenges. • Partner with internal Akkodis teams to ensure seamless service delivery and business scalability. • Collaborate with Talent Acquisition to allocate and mobilise resources effectively, optimising consultant engagement. • Provide regular insights through reports and data-driven decision-making. Required More ❯