analytical tools, and scaling data capabilities. You will design data and intelligence products with stakeholders to translate analysis into insights that meet the data needs of senior leaders, impacting servicedelivery and consumers. The Individual To be successful, you should have: Experience with visualization projects, creating end-to-end data models from initial reporting requirements to implementation. Proficiency More ❯
requirements and complete the first draft of RFIs and RFPs using approved standard information and templates Drafting and editing are written copies for specific bid questions in relation to servicedelivery/expertise and team experience Capturing best-in-class answers, experience, CVs, directory quotes, etc for inclusion within our tender precedent library (Pitch Perfect) Assisting the bid More ❯
Team in preparing professional and successful submissions, presentations, and bids to prospective clients. Cross-Functional Collaboration: Work closely with the Tender & Bid, marketing, and technical teams to ensure cohesive servicedelivery and brand alignment. Pipeline Management: Utilise Pipedrive CRM to meticulously manage the departmental sales pipeline, ensuring timely updates, accurate forecasting, and adherence to key performance indicators (KPIs More ❯
communicator: whether it's a board-level deck or a five-minute floor-walk, you make tech accessible Continuous learner: passionate about legal innovation, AI ethics and best-practice servicedelivery We are committed to equal opportunity and encourage applications from every background, identity and lived experience. If you're keen to propel legal services into the AI More ❯
with giants like Google DeepMind and prestigious educational institutions like MIT, Stanford, Oxford, UCL, and Imperial College London. We are a Google Cloud Partner and a select NVIDIA Elite ServiceDelivery Partner. We have been listed among notable players in AI, fast-growing companies, and Europe's 1000 fastest-growing companies in 2022 by Statista and the Financial More ❯
with giants like Google DeepMind and prestigious educational institutions like MIT, Stanford, Oxford, UCL, and Imperial College London. We are a Google Cloud Partner and a select NVIDIA Elite ServiceDelivery Partner. We have been listed among notable players in AI, fast-growing companies, and Europe's 1000 fastest-growing companies in 2022 by Statista and the Financial More ❯
for a proactive and technically skilled Systems Improvement Officer to help shape the future of housing services in Tower Hamlets. You'll work at the intersection of IT and servicedelivery, designing and implementing system enhancements that improve efficiency and customer experience. This is a career-graded role, offering development opportunities across grades J to L, with increasing … development, and cross-functional collaboration. Key Responsibilities Act as subject matter expert on housing systems and functionality. Lead small to medium-sized system improvement projects. Analyse data to identify service improvements and data cleansing opportunities. Collaborate with Business Analysts, IT teams, and service managers to deliver business solutions. Develop training materials and support documentation for system users. Represent More ❯
know what it takes to achieve digital goals. We are seeking an engaging Account Director to drive growth in our Central Government portfolio and shape the future of public service delivery. You will shape and close complex, high value deals by positioning tailored outcome based solutions to Central Government customers. Key Responsibilities: Own and lead end-to-end business More ❯
your individual contributions, and a variety of benefit options for you to choosefrom. Meet Your Team Join our dynamic SAP Enterprise Architects team within the new SAP Customer Services & Delivery board. We lead digital transformation using cutting-edge SAP technologies, advancing the RISE with SAP initiative, promoting Clean Core principles, and accelerating SAP Business Technology Platform (BTP) adoption. Our More ❯
responsibility for delivering great outcomes to our customers by delivering commercial strategies while negotiating SaaS purchases and renewals with their vendors. Responsibilities You'll be accountable for Vertice's servicedelivery into a portfolio of accounts, supported by Vertice's broader delivery capability and resources You'll work with a range of customers, some of the fastest More ❯
month Fixed Term Contract. The End User Support department is built around excellence in customer service. Strong process and procedures allow the team to ensure a consistently excellent service is delivered each and every time. Forming part of the wider IT department we provide IT support to our internal customer base. It is essential that any successful candidate have … email, chat, telephone and face to face, assisting the existing team in ensuring work coming into the team is actioned as quickly and efficiently as possible, maintaining our high service standards at all times. Work arrives into the team in a variety of ways and is then triaged and allocated to team members to work on to resolution. You … for remote working Manage customer expectations and provide regular updates Ensure a positive approach to challenges and provide open and honest feedback with the goal being to always improve service to the business and end users Ensure all tasks are delivered to a high quality and on time Constantly work to optimise support processes and procedures, looking for opportunities More ❯
IT services and applications. Implement and maintain monitoring systems to proactively identify and resolve issues. Application Support: Manage application support activities to ensure the prompt resolution of incidents and service requests. Collaborate with the Application Support Manager to develop and implement effective support processes and documentation. Ensure all applications are updated, patched, and maintained in line with best practices. … Technical Project Management: Oversee the planning, execution, and delivery of technical projects. Work closely with the Technical Project Manager to ensure projects are completed on time, within scope, and budget. Facilitate communication and collaboration between project teams and stakeholders. Cyber Security and Compliance: Ensure the implementation and adherence to cyber security policies and procedures. Collaborate with the Cyber Security … plans and ensure thorough testing. Ensure quality assurance processes are followed to maintain high standards. Strategic Planning and Improvement: Develop and implement strategies to enhance digital operations and IT service delivery. Identify opportunities for process optimisation and efficiency gains. Stakeholder Communication: Act as the primary point of contact for all digital operations-related matters. Provide regular updates to senior More ❯
through model building and deployment, plus other technical tasks to help customers get value out of their data with Databricks. Beyond people leadership, your responsibilities will include owning the delivery of customer projects in your region to ensure they are managed and delivered to target and exacting standards. You will be an ambassador for Services and their value in … with customers Help resolve customer concerns on strategic accounts and professional services engagements Analyze operational processes and escalation procedures and perform training needs assessments to identify opportunities for improving servicedelivery and contributing to customers Manage a team of Resident Solution Architects and act as a supportive manager, including handling escalations, mentoring team members, and building a career … path for the assigned team members. What we look for: Proven leadership experience in managing and guiding consulting, delivery, or solution architecture teams, ensuring successful project execution and team development Strong technical background as a hands-on Solutions Architect, enabling you to effectively support and mentor technical architects under your leadership while driving strategic initiatives Experience driving software platform More ❯
highly regarded underwriter. The company offers a full benefits package including a generous on-target bonus of 15%. The successful candidate will be responsible for the risk administration servicedelivery by an Outsourced Business Partner, and Underwriting Operations to an Underwriting Team. Main duties: Oversight of the risk administration Standard Operating Procedures, process flow charts, and controls … the key contact, coordinator, and point of escalation between the Underwriting Team, Underwriting Operations, and the Outsourced Business Partner. Respond to queries from all stakeholders to ensure an efficient service is delivered. Attend/lead meetings as required with relevant stakeholders. Responsible for the management and training of the Underwriting Operations Team members who support the Underwriting Team. Standardize … outsource further tasks and follow governance processes and testing associated with the changes. Monitor daily, weekly, and monthly KPIs, updating Senior Operations and Underwriting Management. Ensure workflows remain in service and maintain a high level of data quality. Coordinate shared email boxes supporting the Underwriting Team. Triage correspondence and act promptly to avoid backlogs. Monitor data quality entry by More ❯
software issues. Contact us directly with any questions regarding this open position. Experience resolving problems directly with users Strong technical skills across all aspects of IT support Excellent customer service skills Familiarity with various deskside technologies Role may require enhanced referencing or vetting due to its varied nature As part of a dedicated team, you will work onsite providing … support for deskside services and printing. You will be supported by your ServiceDelivery Manager, Team Leader, and colleagues. You will handle various tickets daily, resolving issues with empathy, pragmatism, and a focus on customer satisfaction-aiming to leave each user satisfied with the service. This role offers the opportunity to directly impact users' daily work lives. You More ❯
Delivery Practice Manager - Data Analytics, ASEAN Professional Services, ASEAN Professional Services Job ID: PT Amazon Web Services Indonesia - E41 The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our ProServe Shared Delivery Team (SDT) at Amazon Web Services (AWS). In this role, you'll manage a team … of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams. As a DPM you will be responsible for building and managing a team of Delivery Consultants and or Engagement Managers working with … cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities As an experienced Professional Services Delivery Manager, you will be responsible for: - Building and managing a high-performing team of Delivery Consultants - Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects More ❯
Working as part of our Data Information team, you will provide support to around 200 colleagues across multiple locations in London, generating and providing performance-related data to improve servicedelivery across the organisation. You’ll be accustomed to reviewing and managing complex data, providing the senior management team with Key Performance Indicator information that will support new … as the Systems Administrator for the InForm system, you'll manage the administration and development of databases ensuring that all relevant data is accurately recorded and used for specific service improvements, The Business Analyst role is key in our organisation as you will work with colleagues to collate data and produce reports to strict deadlines, so you’ll be … of managing a small team Previous experience in the housing sector would be an advantageous In return, we can offer you:? Over 6 weeks holiday per annum (rising with service)? Ability to buy or sell additional one week holiday per annum? Employee paid DBS checks? Occupational sick pay? Employer contributory pension scheme? 4 x Life Assurance? Medical Cash Back More ❯
your sales approach to suit the target market. Represent the company at industry events, conferences, and networking opportunities, both locally and abroad. Collaborate with internal teams to ensure seamless servicedelivery and exceptional client satisfaction. Maintain ongoing communication with clients to understand their evolving needs and provide tailored solutions. Build long-term relationships that lead to repeat business … and client referrals. Requirements: Proven experience in business development or sales, preferably within the relocation, moving, or a related high-end service industry. Demonstrated success in generating new business and closing sales, particularly with high-net-worth individuals and corporate clients. Strong understanding of the relocation industry and the specific needs of VIP and corporate-level clients. Excellent communication More ❯
Delivery Consultant Cloud, AWS Industries Professional Services A Delivery Consultant (DC) in ProServe is a technical expert who works directly with customers to implement and manage cloud solutions that align with their business objectives. This role combines deep technical knowledge of AWS services with strong consulting skills to ensure successful project delivery and customer satisfaction. A Delivery Consultant works closely with customers to understand their technical requirements and business objectives, and how those objectives can be met through their cloud journey. Delivery Consultants are responsible for designing, implementing, and managing AWS solutions, providing technical guidance and best practices, troubleshooting issues, and ensuring successful project delivery. Delivery Consultants collaborate cross-functionally and leverage their expertise … in cloud technologies to drive their customers' success. Delivery Consultants have a deep understanding of AWS products and services, including compute, storage, networking, security, databases, machine learning, and serverless technologies. They are proficient in delivering complex, scalable, and secure solutions tailored to meet the specific needs of each customer. Delivery Consultants work closely with stakeholders to gather requirements More ❯
Deal Acceleration teams to assist in driving Annual Recurring Revenue (ARR) and growth. Who You Are You are passionate about customer adoption and will have demonstrable experience of IT servicedelivery leadership working with large multinational organizations. Thriving in collaborative environments, you work seamlessly with Sales, Partners, and extended teams to develop and execute account growth strategies. Your … key player in achieving customer and organizational goals, ensuring every interaction improves value and drives mutual success. Minimum qualifications: Knowledge of two or more technology architectures 4 years of delivery experience, preferably in Managed Services and a solid understanding of software lifecycle practices Experience developing and maintaining strong executive relationships Experience leading virtual cross-functional teams in a matrix … connections does so securely, yet it's not what we make but what we make happen which marks us out. We're helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We're helping businesses of all shapes and sizes More ❯
tools. EVERYTHING YOU NEED TO KNOW You'll be working within a team who have their own portfolio of customers and meeting internal and external Key Performance Indicators and Service Level Agreements. You will assist customers to help them understand and reduce their risk and seek out new opportunities. Our team of renowned industry experts work closely with each … candidate has experience in Legionella Control according to (ACOP) L8, HSG274 Parts 1 - 3 and HTM 01-04 knowledge is preferred. We pride ourselves on the quality of our servicedelivery and we are a member of the Legionella Control Association. We would hope ideal candidates share our passion for industry-leading quality and are enthusiastic about delivering More ❯
growth within your defined area Conduct client meetings (on-site and remote) to understand project requirements and propose the most suitable hire solutions. Work collaboratively with operations to ensure servicedelivery aligns with client expectations. Monitor demand, competitor activity, and upcoming projects to capitalise on market opportunities. Record all activity in the CRM system and provide accurate weekly … per annum, experience depending Car allowance of £5,000 per annum Uncapped commission opportunities 37.5 hours per week 25 days holiday plus Bank Holidays Royal London Pension Death In Service Private Medical Insurance Retail Discount Platform Opportunity to be part of an exciting time in the team's growth What to expect when you join: When you join BauWatch More ❯
growth within your defined area Conduct client meetings (on-site and remote) to understand project requirements and propose the most suitable hire solutions. Work collaboratively with operations to ensure servicedelivery aligns with client expectations. Monitor demand, competitor activity, and upcoming projects to capitalise on market opportunities. Record all activity in the CRM system and provide accurate weekly … per annum, experience depending Car allowance of £5,000 per annum Uncapped commission opportunities 37.5 hours per week 25 days holiday plus Bank Holidays Royal London Pension Death In Service Private Medical Insurance Retail Discount Platform Opportunity to be part of an exciting time in the team's growth What to expect when you join: When you join BauWatch More ❯
Operations Team Job ID: Amazon Digital UK Limited How often have you had an opportunity to be at ground zero of a disruptive, fast-growing, and evolutionary global Amazon service? How frequently do you get to start from the foundation and solve customer needs at a global scale in a fast-growing entertainment streaming industry? At Prime Video, we … available to Prime Video customers the largest and highest quality, and most enriched catalog of video content anywhere in the world. We aim to create a friction-free self-servicedelivery experience that meets the needs of all studio partners regardless of size, budget, location, language, or technical capability. By doing so, we remove distribution limitations and level More ❯
support business objectives such as increasing Annual Recurring Revenue (ARR) and driving sustainable growth. Your Impact You are passionate about customer adoption and will have demonstrable experience of IT servicedelivery leadership working with large multinational organizations. Thriving in collaborative environments, you work seamlessly with Sales, Partners, and extended teams to develop and execute account growth strategies. Your … developing and maintaining strong executive relationships Experience leading virtual cross-functional teams in a matrix organization Experience with recurring revenue concepts, margin, and attrition. Preferred Experience: 4 years of delivery experience, preferably in Managed Services Why Cisco At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been More ❯