501 to 525 of 567 Service Delivery Jobs in London

ensuring strategic alignment with business goals while maintaining flexibility to adapt to evolving needs. Champion innovation and problem-solving, leveraging emerging legal technologies, automation, and AI to enhance legal service delivery. Cross-Functional Collaboration Work in close partnership with cross-functional teams, including engineering, UX/UI, legal operations, and compliance, ensuring seamless product development. Foster a co-creative … Own the full product lifecycle, from ideation to launch and beyond, ensuring continuous iteration and enhancement. Advocate for agile and iterative development methodologies, enabling fast learning cycles and incremental delivery of value. Collaborate with engineering teams to prioritize technical investments, scalability, and long-term sustainability. Establish clear, outcome-driven success metrics, focusing on efficiency, adoption, user satisfaction, and overall … business impact. Performance Monitoring and Reporting Define, track, and communicate value-driven KPIs, ensuring that product success is measured by its impact on legal service efficiency and client experience. Use data analytics to drive decision-making, continuously refining product strategy based on performance insights. Regularly present insights, progress, and strategic updates to senior leadership and key stakeholders. Resource Planning More ❯

ensuring strategic alignment with business goals while maintaining flexibility to adapt to evolving needs. Champion innovation and problem-solving, leveraging emerging legal technologies, automation, and AI to enhance legal service delivery. Cross-Functional Collaboration Work in close partnership with cross-functional teams, including engineering, UX/UI, legal operations, and compliance, ensuring seamless product development. Foster a co-creative … Own the full product lifecycle, from ideation to launch and beyond, ensuring continuous iteration and enhancement. Advocate for agile and iterative development methodologies, enabling fast learning cycles and incremental delivery of value. Collaborate with engineering teams to prioritize technical investments, scalability, and long-term sustainability. Establish clear, outcome-driven success metrics, focusing on efficiency, adoption, user satisfaction, and overall … business impact. Performance Monitoring and Reporting Define, track, and communicate value-driven KPIs, ensuring that product success is measured by its impact on legal service efficiency and client experience. Use data analytics to drive decision-making, continuously refining product strategy based on performance insights. Regularly present insights, progress, and strategic updates to senior leadership and key stakeholders. Resource Planning More ❯

for a data-savvy Ops Capacity & Resourcing Analyst to bring structure, visibility, and insight to our operations. This is a critical role at the intersection of data, people, and service delivery. You'll forecast resourcing needs across our Health Coaching, Customer Support, and Call teams, build scalable systems that replace manual processes, and deliver insights that shape strategic decisions. … From day-to-day dashboards to long-term scenario planning, your work will directly improve service quality, operational efficiency, and business sustainability. What You'll Do Capacity Planning & Forecasting Model future staffing needs across Health Coaching, CS Core, and Calls teams. Collaborate with People and Finance on hiring, rotas, and onboarding. Track forecast accuracy and refine over time. Systems … with SQL and data querying Advanced Google Sheets or Excel skills; BI tools (e.g. Looker, Tableau, Metabase) a plus Experience in workforce planning, capacity modelling or operational analytics A service mindset with strong communication skills and attention to detail Comfortable working cross-functionally with People, Product, Finance, and Ops teams Self-starter who's not afraid to get hands More ❯

deployments. Infrastructure Maintenance : Conduct routine maintenance, including firmware updates, system upgrades, and virtual infrastructure management, aiming to automate processes where feasible. 3rd Line Support : Provide advanced support within the Service Desk, efficiently resolving escalated incidents in line with Helpdesk SLAs. Business As Usual Tasks : Perform essential operational tasks as needed to maintain continuous service delivery. Technical Expertise : Offer More ❯

Senior Pensions Administrator Do you have strong attention to detail and commitment to provide ongoing quality? Do you prioritise customer satisfaction to achieve service level agreements? This is a hybrid role where you will be required to work a minimum of 50% of your working week in the Birmingham office, and have the flexibility to work up to … clients and requirements. Identifying issues with processes handled in teams and driving a process to find and implement solutions. Implementing changes to tools and documentation needed to support effective service delivery. Increasing the level of processing knowledge and driving continuous improvement in all areas of processing. Writing and maintaining knowledge documents, keeping them up to date and incorporating changes … the flexibility of agile working if required. Recognising the value to colleague engagement of being able to work side-by-side with other colleagues, and the stability towards client service through sharing knowledge and best practice, Aon has maintained its office base in Birmingham to ensure you are not isolated, and benefit from the supporting network that is Aon More ❯

with the implementation and evolution of Workday within the firm. A Product Owner, you will be responsible for defining a Product Vision that enables the People strategy through the delivery of Workday product roadmap. The scope of the role is multi-dimensional including supplier management, product development, enhancement, evangelism, and advocacy. It requires a blend of experience in identifying … responsible for building and leading the Workday Product team, defining a product vision and roadmap, managing key internal stakeholders and external suppliers alike. They will be accountable for the delivery of strategic objectives whilst driving the embedding and continuous improvement of the new system. What you will be responsible for Defining and articulating the Product vision and the creation … of a product roadmap to deliver the vision. Leading a cross-functional product delivery team in delivery of the Workday Product strategy, aligned with our Business Strategy, monitoring and horizon scanning of current and potential capabilities and functionality. Oversee the ongoing design, development, and maintenance of Workday, taking the product from MVP to its full potential, overseeing bi More ❯

automation workflows, and network security solutions. Drive critical network and IT automation through software development and first-party tooling to optimize network operations, streamline infrastructure management, and enhance IT service delivery. Leverage modern Infrastructure-as-Code (IaC) methodologies and GitOps-driven automation to orchestrate network infrastructure, enforce configuration consistency, and scale IT workflows efficiently. Build and maintain CI/… initiatives with Zero Trust principles and compliance frameworks. Implement role-based access controls (RBAC) and mitigate security risks through automated policies. Work cross-functionally to identify areas for IT service improvement and implement self-service solutions. Manage multiple projects and initiatives, ensuring efficiency and alignment with business objectives. You may be a fit for this role if you More ❯

to meet NTT UK's clients' business requirements. What you'll be doing What you'll be doing Deliver successful business outcomes for NTT UK's clients through technical delivery excellence. Lead and contribute to the technical delivery of multiple projects and technology streams that include architecture, design, configuration, and installation of solutions that meet client expectations - within … SD-WAN (Cisco, Meraki, Juniper, Fortinet, Aruba) Wireless (Cisco, Meraki, Juniper, Aruba) Hybrid cloud connectivity and architecture (AWS, Azure, GCP) Cisco Partner Specialisation certifications Enterprise Network Architecture Secure Access Service Edge Personal Qualities, Behaviours & Expectations Proactive interest and up-to-date knowledge of industry offerings, emerging technologies, key technology trends and their business value. Excellent command of the English … behaviours, professionalism, and values. Willingness to take ownership of and responsibility for execution of project deliverables Build and maintain technical relationships with clients and vendors to maximize opportunities and service delivery. Ability to collaborate, and be self-sufficient when required High quality assurance standards and meticulous attention to detail Innovative approach to solutions with sound problem-solving skills Success More ❯

Role: Field Service Technician - Multi-Functional Devices Location: West London Inner M25 Package: up to £32,000 per annum + 10% bonus Would you like to join a very forward thinking company? Their attitude towards IT solutions is massively ahead of the times. Are you a photocopier field service engineer looking for a new challenge or working as … a Field Service engineer in another sector seeking a new challenge ? What will your day to day responsibilities be? Achieve key SLA's as directed to maintain optimum customer satisfaction. Respond to call outs in a timely and professional manner, identify and resolve technical faults, and undertake all technical modifications as they arise. Install and network Multi-Functional Devices … Safety legislation. Complete all necessary reporting requirements and paperwork accurately and in a timely manner. Effectively use technology tools such as tablets and laptops to ensure continuous improvements in service delivery. Maintain car or walking stock to required standards. Support or respond to service call outs for other service teams as necessary. Attend and contribute to team More ❯

Job summary The South West London Procurement Partnership (SWLPP) was established on 1st April 2021 as a single procurement service for Croydon Health Services NHS Trust, Epsom & St Helier NHS Trust, Kingston Hospital NHS Foundation Trust and St George's University Hospitals NHS Foundation Trust. It also supports the wider South West London Integrated Care System and is hosted … and help realise our vision. We are recruiting a Deputy Data & Business Intelligence Manager to lead the Data & BI team (Data Analysts and Catalogue Managers), overseeing day-to-day delivery and involvement in a range of bespoke projects. You'll apply your knowledge of core business processes and technical expertise to act as a key source for all BI … Manage and provide BI support across local, national, and external stakeholders, ensuring insights are actionable and impactful. Provide authoritative guidance on analytical solutions and oversee their implementation to drive service improvements. Line manage the Data Analysts and Catalogue Managers , including leading on recruitment, training, professional development, and workforce planning. Deputise for the Data & BI Manager and/or Head More ❯

Windows 11-10 OS queries O365 Administration (SharePoint, OneDrive, Exchange) Group Policy (DNS/DHCP) Occasional on-site client visits when required Requirements: ESSENTIAL Previous experience in a Managed Service Provider (MSP) environment Strong knowledge of Active Directory Office 365 Admin & troubleshooting (security, user creation) Basic networking knowledge Experience with Group Policy, DNS, DHCP Full UK driving licence What … career progression opportunities This is a fantastic time to join a growing business that values its people, invests in their development, and maintains a strong client base through excellent service delivery. To apply, press apply now or send your CV to Gianluca @ circlerecruitment . com. Feel free to add me on LinkedIn or call me on for more information … Key words: MSP, IT Managed Service Provider, Microsoft Gold Partner, Windows Server, Active Directory London, Barnet, Enfield, Hertfordshire, North London, Networking, IT Support, 1st line, Helpdesk, service desk, infrastructure, Azure, Cloud, Office 365, VMware, Server Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else More ❯

the opportunity you've been seeking. What we offer: Cloud-Based Business Solutions: We implement Oracle-based Cloud solutions for customers of all sizes and sectors, providing advisory and delivery services. Wide-Ranging Projects: Our projects vary from single-module implementations to complex, multinational, cross-domain solutions, including ERPM, HCM, and CX. Continuous Support: We don't just implement … with renowned global organisations. Program Director Role: As a Program Director, you will lead customer programmes and projects across ERPM, HCM, and CX domains. Your expertise will drive the delivery of exceptional solutions, exceeding client expectations. You will be a trusted advisor, guiding customers through their SaaS transformation journey and fostering an innovation mindset. Qualifications and Experience: A minimum … and AI integration. Collaborate with the Oracle account team to create high-quality project proposals, work plans, and resource strategies. Assist in contract exhibit preparation and review. Ensure project delivery aligns with scope, time, quality, and budget requirements. Establish effective governance arrangements, representing Oracle at all levels. Manage client stakeholders and act as the primary point of contact for More ❯

to ensure technology innovation initiatives are aligned with the firm’s strategic goals. Present progress and outcomes to secure buy-in for new initiatives. Foster a culture of agile delivery, encouraging rapid prototyping and experimentation with emerging technologies. Team Oversight and Mentoring Mentor and support team members, enabling them to take ownership of day-to-day activity while overseeing … major projects and key deliverables. Ensure the team focuses on identifying, designing, and prototyping AI and other emerging technologies to streamline legal processes and enhance service delivery. Technology Innovation Initiatives Oversee the adoption of AI and emerging technologies across the firm, providing strategic input and ensuring smooth delivery. Collaborate with internal teams and third-party partners to enable successful … the adoption and effective use of new tools by legal and business services teams. Partner with technology leadership to ensure governance requirements are met while enabling fast-paced, agile delivery that supports future strategy and roadmap planning. Horizon Scanning and Technology Awareness Continuously scan the technology landscape to identify emerging tools and trends with potential benefit to the firm. More ❯

to ensure technology innovation initiatives are aligned with the firm’s strategic goals. Present progress and outcomes to secure buy-in for new initiatives. Foster a culture of agile delivery, encouraging rapid prototyping and experimentation with emerging technologies. Team Oversight and Mentoring Mentor and support team members, enabling them to take ownership of day-to-day activity while overseeing … major projects and key deliverables. Ensure the team focuses on identifying, designing, and prototyping AI and other emerging technologies to streamline legal processes and enhance service delivery. Technology Innovation Initiatives Oversee the adoption of AI and emerging technologies across the firm, providing strategic input and ensuring smooth delivery. Collaborate with internal teams and third-party partners to enable successful … the adoption and effective use of new tools by legal and business services teams. Partner with technology leadership to ensure governance requirements are met while enabling fast-paced, agile delivery that supports future strategy and roadmap planning. Horizon Scanning and Technology Awareness Continuously scan the technology landscape to identify emerging tools and trends with potential benefit to the firm. More ❯

contribute to the internal knowledge base. Perform software testing and participate in product improvement initiatives. Collaborate with clients, internal teams, and third-party vendors to ensure seamless communication and service delivery. Stay current with software updates and industry best practices through ongoing training and certification. Key Attributes Solid grounding in accounting principles and practices. Strong analytical and troubleshooting skills. … Excellent verbal and written communication abilities. A proactive and customer-centric approach to service delivery. Ability to work independently as well as collaboratively within a team environment. Preferred Skills Familiarity with accounting or ERP software systems. Basic technical knowledge of IT infrastructure (e.g., Windows environments, SQL, cloud-based platforms). Strong proficiency in Microsoft Office tools, especially Excel and … Power BI. Experience in delivering presentations or software demonstrations. Background in project coordination or implementation work. Candidate Profile Passionate about delivering high-quality support and service to users. Excellent interpersonal skills with the ability to communicate at all organizational levels. Strong organizational skills and attention to detail. Resilient and able to remain calm under pressure. Enthusiastic about learning and More ❯

s degree in a related field Technical background (software, IT, cybersecurity, legal) OR sales experience with technical aptitude. Demonstrated experience and knowledge of the client's product portfolio and service s, with a proven track record of working with mid-to-large organisations and high-value licensing agreements. Ability to review and interpret complex licensing contracts and terms, identifying … and alignment with the client's policies. Build and maintain strong relationships with customers and internal client stakeholders. Collaborate with cross-functional teams to progress opportunities and ensure seamless service delivery. Proactively identify compliance risks and support customers in resolving them through actionable insights. Stay up to date on licensing trends, compliance standards, and policy updates. Contribute to the … multiple complex projects successfully, prioritising tasks to deliver optimal results IR35 As a means of managing tax, commercial and reputational risks, Deloitte prohibits the use of Associates through Personal Service Companies ('PSCs'). All Associates must contract under PAYE arrangements through a Deloitte approved 'Employment Company' (aka 'umbrella company. More ❯

s degree in a related field Technical background (software, IT, cybersecurity, legal) OR sales experience with technical aptitude. Demonstrated experience and knowledge of the client's product portfolio and service s, with a proven track record of working with mid-to-large organisations and high-value licensing agreements. Ability to review and interpret complex licensing contracts and terms, identifying … and alignment with the client’s policies. Build and maintain strong relationships with customers and internal client stakeholders. Collaborate with cross-functional teams to progress opportunities and ensure seamless service delivery. Proactively identify compliance risks and support customers in resolving them through actionable insights. Stay up to date on licensing trends, compliance standards, and policy updates. Contribute to the … multiple complex projects successfully, prioritising tasks to deliver optimal results IR35 As a means of managing tax, commercial and reputational risks, Deloitte prohibits the use of Associates through Personal Service Companies (‘PSCs’). All Associates must contract under PAYE arrangements through a Deloitte approved ‘Employment Company’ (aka ‘umbrella company. More ❯

s degree in a related field Technical background (software, IT, cybersecurity, legal) OR sales experience with technical aptitude. Demonstrated experience and knowledge of the client's product portfolio and service s, with a proven track record of working with mid-to-large organisations and high-value licensing agreements. Ability to review and interpret complex licensing contracts and terms, identifying … and alignment with the client’s policies. Build and maintain strong relationships with customers and internal client stakeholders. Collaborate with cross-functional teams to progress opportunities and ensure seamless service delivery. Proactively identify compliance risks and support customers in resolving them through actionable insights. Stay up to date on licensing trends, compliance standards, and policy updates. Contribute to the … multiple complex projects successfully, prioritizing tasks to deliver optimal results IR35 As a means of managing tax, commercial and reputational risks, Deloitte prohibits the use of Associates through Personal Service Companies (‘PSCs’). All Associates must contract under PAYE arrangements through a Deloitte approved ‘Employment Company’ (aka ‘umbrella company. More ❯

s degree in a related field Technical background (software, IT, cybersecurity, legal) OR sales experience with technical aptitude. Demonstrated experience and knowledge of the client's product portfolio and service s, with a proven track record of working with mid-to-large organisations and high-value licensing agreements. Ability to review and interpret complex licensing contracts and terms, identifying … and alignment with the client’s policies. Build and maintain strong relationships with customers and internal client stakeholders. Collaborate with cross-functional teams to progress opportunities and ensure seamless service delivery. Proactively identify compliance risks and support customers in resolving them through actionable insights. Stay up to date on licensing trends, compliance standards, and policy updates. Contribute to the … multiple complex projects successfully, prioritizing tasks to deliver optimal results IR35 As a means of managing tax, commercial and reputational risks, Deloitte prohibits the use of Associates through Personal Service Companies (‘PSCs’). All Associates must contract under PAYE arrangements through a Deloitte approved ‘Employment Company’ (aka ‘umbrella company. More ❯

IT Helpdesk Engineer - Japanese company Business: IT Service company Company Location: Central London Salary: Up to £32,000 Office working: 5 days/week All of the applicants must have an eligible visa for working in the UK. Job description: 1st level troubleshooting with customers and assist them as their escalation point of contact. Hands on Desktop Support. Network … and PC implementation and optimisation. Understand and detailed planning and designing for customer's Network and PC. Network/PC/Desktop Security element configuration including day-to-day service delivery. Migration planning and execution. Support PC and Call Centre system (incl DC server). Requirements: Proficiency in PC software like Microsoft WIN 10/11, Microsoft 365, Windows More ❯

IT Helpdesk Engineer - Japanese company Business: IT Service company Company Location: Central London Salary: Up to £32,000 Office working: 5 days/week All of the applicants must have an eligible visa for working in the UK. Job description: 1st - 2nd level troubleshooting with customers and assist them as their escalation point of contact. Hands on Desktop Support. … and PC implementation and optimisation. Understand and detailed planning and designing for customer's Network and PC. Network/PC/Desktop Security element configuration including day-to-day service delivery. Migration planning and execution. Support PC and Call Centre system (incl DC server). Requirements: Proficiency in PC software like Microsoft WIN 10/11, Microsoft 365, Windows More ❯

ChromeOS. Develop and update user guides and FAQs for common IT issues across all supported platforms. Track and report on IT issues, resolution times, and user feedback to improve service delivery. Implement and enforce security protocols tailored to each OS to protect company data and infrastructure. Educate staff on IT security best practices relevant to their operating system. Participate … in managing devices and software on all three mentioned OS platforms. Exceptional communication and interpersonal skills to interact with users at all levels. Strong problem-solving abilities and customer service orientation. Ability to work independently and as part of a team in a fast-paced environment. Additional Requirements : Ability to work evenings and weekends as needed xAI is an More ❯

We make it effortless. We believe that an efficient, clean, and affordable space is vital to making every trip a success. With the prime location, modern accommodation, and exceptional service, the Four Points Express by Sheraton London Euston follows brand values of convenience, honesty, assurance, and peace of mind for all our patrons. We're confident that you and … you of an unforgettable journey with us. Job Description As Guest Services Manager at our Four POints Flex by Sheraton - Euston, you will oversee all aspects of the guest service operations across both front office and food & beverage departments. This includes: managing check-ins, departures, handling guest enquiries and complaint resolution, ensuring a seamless breakfast service, coordinating with … other departments, to lead the Guest Service Assistants team and consistently provide exceptional customer service throughout the guest stay. Work to the required Four Points Flex brand standards and achieving the guest feedback scores as set by Marriott. What We Offer We strive to create an amazing workplace where our staff feel happy, motivated and a part of More ❯

like to work at HMRC. Visit ourYouTube channel to watch the full series and come and discover your potential. As a Data Analyst in HMRC's Risk and Intelligence Service (RIS), you will play a pivotal role in the UK government's digital transformation journey. You will harness analytical techniques and technologies to help shape HMRC's approach to … to deliver in a fast-paced, collaborative environment. This is your opportunity to join a forward-thinking, expert community and make a lasting difference HMRC's Risk and Intelligence Service (RIS) are looking for people with the experience and skills to join us as a Data Analyst.You can look forward to a training programme tailored to your needs,the … deepen our understanding of how to ensure the right tax is paid, working with some of the most complex and comprehensive data in the country. About the Risk & Intelligence Service (RIS) Risk and Intelligence Service (RIS) plays a vital role in HMRC's compliance and enforcement strategy. We collect, integrate, and analyse one of the most extensive and More ❯

Job Opportunity: Service Desk Administrator Location: Isleworth – TW7 Hours : Full-Time, Permanent Package : £25,000 Key Responsibilities: Monthly Reporting: Collate and submit Planned Preventative Maintenance (PPM) reports on a monthly basis. Process Improvement: Continuously develop and enhance reporting processes to ensure clarity, accuracy, and efficiency. First Point of Contact: Handle incoming calls and emails professionally, providing a responsive and … helpful service desk experience. Administrative Support: Provide day-to-day administrative support to the service team, including cover for specific accounts during staff absence or annual leave. Coordination: Liaise effectively with contractors and in-house engineers to ensure seamless communication and service delivery. Documentation Management: Maintain and organise service-related documentation and records to support operational More ❯