We make it effortless. We believe that an efficient, clean, and affordable space is vital to making every trip a success. With the prime location, modern accommodation, and exceptional service, the Four Points Express by Sheraton London Euston follows brand values of convenience, honesty, assurance, and peace of mind for all our patrons. We're confident that you and … you of an unforgettable journey with us. Job Description As Guest Services Manager at our Four POints Flex by Sheraton - Euston, you will oversee all aspects of the guest service operations across both front office and food & beverage departments. This includes: managing check-ins, departures, handling guest enquiries and complaint resolution, ensuring a seamless breakfast service, coordinating with … other departments, to lead the Guest Service Assistants team and consistently provide exceptional customer service throughout the guest stay. Work to the required Four Points Flex brand standards and achieving the guest feedback scores as set by Marriott. What We Offer We strive to create an amazing workplace where our staff feel happy, motivated and a part of More ❯
like to work at HMRC. Visit ourYouTube channel to watch the full series and come and discover your potential. As a Data Analyst in HMRC's Risk and Intelligence Service (RIS), you will play a pivotal role in the UK government's digital transformation journey. You will harness analytical techniques and technologies to help shape HMRC's approach to … to deliver in a fast-paced, collaborative environment. This is your opportunity to join a forward-thinking, expert community and make a lasting difference HMRC's Risk and Intelligence Service (RIS) are looking for people with the experience and skills to join us as a Data Analyst.You can look forward to a training programme tailored to your needs,the … deepen our understanding of how to ensure the right tax is paid, working with some of the most complex and comprehensive data in the country. About the Risk & Intelligence Service (RIS) Risk and Intelligence Service (RIS) plays a vital role in HMRC's compliance and enforcement strategy. We collect, integrate, and analyse one of the most extensive and More ❯
Job Opportunity: Service Desk Administrator Location: Isleworth – TW7 Hours : Full-Time, Permanent Package : £25,000 Key Responsibilities: Monthly Reporting: Collate and submit Planned Preventative Maintenance (PPM) reports on a monthly basis. Process Improvement: Continuously develop and enhance reporting processes to ensure clarity, accuracy, and efficiency. First Point of Contact: Handle incoming calls and emails professionally, providing a responsive and … helpful service desk experience. Administrative Support: Provide day-to-day administrative support to the service team, including cover for specific accounts during staff absence or annual leave. Coordination: Liaise effectively with contractors and in-house engineers to ensure seamless communication and service delivery. Documentation Management: Maintain and organise service-related documentation and records to support operational More ❯
security innovations, and aligning services with evolving client needs. Security Systems & Technology: Ensure correct use of CCTV, access control, and reporting platforms while introducing technology enhancements to improve security service delivery. Continuous Improvement: Drive strategic planning, service enhancements, and security innovation while ensuring consistent compliance and measurable performance improvement. What We're Looking For : Licences & Certifications: SIA Door More ❯
Manager, working on some of the industry's most high-profile and prestigious projects across all RIBA design stages. We are a forward-thinking, multi-disciplinary consultancy with strong delivery expertise and ambitious growth plans. We're looking for an experienced, motivated, and innovative professional to help drive the continued evolution of our BIM capabilities across a portfolio of … is your chance to grow into the role in our expanding Information Management team - working on the coordination of critical project deliverables and shaping the future of digital project delivery and thus supporting the principle requirements of the Golden thread. Based in our London Bridge office at least twice a week, you'll also enjoy the flexibility of remote … Digital Innovation and excited to enhance your knowledge. Leadership and Mentorship: With strong communication skills, work within a team environment and learn from experienced leaders and construction professionals Project Delivery Expertise: You have a track record of working within complex projects from inception to completion. Relationship Builder: You are customer-focused, adept at building lasting relationships with clients and More ❯
methodologies, tools, and processes. A proactive approach to stakeholder engagement both within and outside the firm will be essential for identifying business opportunities, strengthening client relationships and ensuring seamless service delivery. At RSM we believe we are most often at our best when we are working together. We expect our people to be in the office or at client … sites a minimum of three days per week. Job Responsibilities Establish a quants service offering through the development of new and existing client relationships, supported by marketing campaigns and thought leadership initiatives Convert opportunities into wins leading proposal and commercial opportunities, responding to tenders and attending pitch presentation Deliver profitable growth from delivering a premium service to new … to leading multiple projects and tasks simultaneously with a proven track record in meeting deadlines and quality standards. You will also be comfortable being accountable for the development and delivery of budgets, growing a new team and initiating and leading business development and relationship activities. As you will be interacting directly with individuals in senior positions within RSM and More ❯
methodologies, tools, and processes. A proactive approach to stakeholder engagement both within and outside the firm will be essential for identifying business opportunities, strengthening client relationships and ensuring seamless service delivery. At RSM we believe we are most often at our best when we are working together. We expect our people to be in the office or at client … sites a minimum of three days per week. Job Responsibilities Establish a quants service offering through the development of new and existing client relationships, supported by marketing campaigns and thought leadership initiatives Convert opportunities into wins leading proposal and commercial opportunities, responding to tenders and attending pitch presentation Deliver profitable growth from delivering a premium service to new … to leading multiple projects and tasks simultaneously with a proven track record in meeting deadlines and quality standards. You will also be comfortable being accountable for the development and delivery of budgets, growing a new team and initiating and leading business development and relationship activities. As you will be interacting directly with individuals in senior positions within RSM and More ❯
of managing and growing relationships with key clients, ensuring their long-term success and satisfaction. Strategically evolve and implement best practices in customer success, ensuring consistent, scalable, and impactful delivery across the client base. Serve as a trusted advisor, driving client adoption, expansion, and renewals by aligning solutions to client goals and objectives. Partner closely with internal teams, including … of Customer Success internally and externally, representing the voice of the client across various business functions. Contribute to the development of scalable processes and tools to enhance customer success delivery across the organization. Ensure alignment with departmental KPIs, including NPS, gross retention, net retention, and customer satisfaction scores. Keep the Head of Customer Success informed of client health, project … status, and any issues that may impact performance or key objectives. Address and resolve client issues promptly, escalating when necessary to ensure a high level of service delivery. Actively participate in cross-functional initiatives, special projects, and leadership meetings to drive strategic growth for the customer success department. About You Proven experience managing clients, delivering best-in-class customer More ❯
Offre publiée il y a 3 jours job requisition id JR Agence : Cicero Description du poste : Responsible for leading the management on multiple and sometimes large and complex client service delivery. Involved in planning, strategy development and creative input. Plays a significant role in business development, seeking out new opportunities and areas for organic growth whilst also having involvement … across complex sectors. You will play a pivotal role in shaping and leading client engagements, driving business growth and upskilling junior team members. Key Responsibilities Lead the development and delivery of thought leadership and research-based campaigns for clients in financial services, technology, infrastructure, and health. Act as a senior strategic advisor to clients, offering insight-led counsel on More ❯
the forefront of this effort, leading complex sales cycles for a product that delivers transformative outcomes for care providers and the people they support through streamlining workflows and improving service delivery. You will own deals from the first meeting to the signed contract, navigating multi-stakeholder environments with skill and precision. In a sector crying out for innovation, you … a diverse range of stakeholders, including operational, clinical, digital, and financial buyers, and guiding them through a structured evaluation process. Designing transformative solutions: Working hand-in-hand with our Delivery and Customer Success teams to co-design impactful trials and proposals that deliver on our promises. Levelling up our sales playbook: Bringing your insights from the field to constantly More ❯
Delivery Consultant, WWPS UK Professional Services Job ID: AWS EMEA SARL (UK Branch) The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements … in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather … professional, you will be responsible for: 1. Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs 2. Providing technical guidance and troubleshooting support throughout project delivery 3. Collaborating with stakeholders to gather requirements and propose effective migration strategies 4. Acting as a trusted advisor to customers on industry trends and emerging technologies 5. Sharing knowledge More ❯
Common. We have been awarded a multi-year contract to deliver MEPHFC (Mechanical, Electrical Public Health, Fire and Communications) systems works. Job Summary: At VVB we are hiring a Delivery Manager to support our Old Oak Common (HS2) project. Working as a Delivery Manager, you'll be delivering Mechanical, Electrical and Technology Projects. Supporting the Project Manager and … staffed with competent personnel to meet company and required safety standards, as well as technical capability to undertake the works. Responsible for the performance of the project from a delivery perspective, ensuring activities are undertaken inline with the programme and commercial budgets. Ensure that engineering activities associated with the delivery of the workstream are undertaken in a timely … that requirements are identified, assessed and appropriately integrated into the project. Working with the client and reporting to the Project Manager, responsible for helping to establish the strategy and delivery for the project. Undertaking specific project management tasks at the discretion of the Project Manager as part of the successful delivery strategy for the project. Acting as the More ❯
services, and has a vision to be the world's most equitable and specialized talent company. Through our 'partner for talent' global strategy we aim to offer the best service and partner with clients and candidates. Our employee value proposition 'together we grow' details our commitment to every member of the Randstad team. We believe in equitable opportunities for … based solutions, and close deals. Account Management: Develop and maintain long-term relationships with clients, expanding our proposition and creating lasting revenue streams. Collaborative Team Work: Work alongside our delivery team and other Pareto divisions to support clients and win deals, ensuring seamless service delivery. Client Success: Support project delivery and work closely with Client Success Managers … build and nurture strategic client relationships. Team player who can work with internal stakeholders and subject matter experts to win deals. Project management skills, with the ability to support delivery and manage client expectations. What we are offering: Competitive base salary, benefits and an exceptional commission scheme Full range of Pareto's sales enablement tools will be at your More ❯
will focus on supporting customers looking to enhance their business or operational outcomes through the use of advanced and emerging technologies. You will partner with customers, AWS Sales, AWS service teams, AWS industry teams and AWS Professional Services delivery teams to craft industry-specific programs that will serve the needs of the customer, and extend that use to … customers drive their business metrics across a set of industry-specific needs. As a trusted customer advocate, the Generative AI Strategist will assess and deliver best practices around program delivery, project approaches, and business measurement. The ability to connect business value to a scalable, repeatable, extensible approach is critical to the Strategist role. Key job responsibilities • Bring alignment between … architects, business development, marketing, industry specialists, partners and regional organizations • Drive large, complex sales opportunities from ideation, through vision building and scoping, all the way to closure and into delivery • Conduct workshop sessions to identify opportunities with our customers to scope how they could deliver business value through the use of generative AI or machine learning About the team More ❯
servicing, improving operational efficiency and customer experience. Cultural change across IT and servicing, embedding innovation, accountability and continuous improvement. Oversight of all IT systems, infrastructure, data governance, cybersecurity and service delivery. Operational resilience and regulatory compliance, fulfilling the responsibilities of SMF24. What you'll bring: Proven leadership across IT and operations, ideally within a regulated environment (financial services or … similar). A track record of shaping and delivering digital change not just systems, but culture, service and outcomes. A clear grasp of operational risk, regulatory requirements, and service standards in customer-centric settings. Relevant professional certifications (ITIL, PRINCE2, CISSP, CISM, ICA etc) are highly desirable. Why this, why now? This isn't just about keeping the lights More ❯
Assurance & more. Please see our generous remuneration packages below. Clymac's Small Works Engineers Collaborate closely with the Small Works and Installations Team to support the end-to-end delivery of small-scale projects involving CCTV, Access Control, Intruder, and Fire Alarm Systems. The successful Engineer will play an integral role in project execution, demonstrating a commitment to excellence … customer portals in accordance with guidance from the Small Works Coordinator. Support team operations by assisting with additional tasks as required to ensure project success. Provide occasional support to Service Engineers on specific assignments, including travel outside of your designated postcode area when necessary. Manage and maintain appropriate stock levels in collaboration with the Stores team to ensure operational … and best practices. Attend engineering team meetings to contribute to knowledge sharing and operational alignment. Proactively identify personal training and development needs to continually enhance technical capability and customer service delivery. Our Systems Fire : Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec Intruder : Galaxy, Texecom, Scantronic, Menvier, Risco CCTV : Hikvision, Dahua, Bosch, Generic Analogue Systems Access Control : Paxton More ❯
of our strategy, guiding innovation and excellence across our insurance offerings. Led by our Chief Product Officer, who oversees our Heads of Product (Home, Motor, Pet, and Shared Services), Delivery Management, and Business Analytics, the team facilitates strategic prioritisation and translates executive decisions into actionable roadmaps and timely delivery. Our Product Management function combines deep business insights, user-centred … products, ensuring alignment with the company's strategic purposes. Prioritise initiatives: Balance short-term needs and long-term projects, prioritising initiatives based on business impact, feasibility, and resource availability. Delivery: Oversee the lifecycle of data product development from ideation through deployment and maintenance, working with a technical lead and Delivery Manager to ensure initiatives are delivered and their … teams. Strategic thinker with the ability to implement strategies through pragmatic and realistic roadmaps and actions plans. Experience of managing the full lifecycle of a data product from ideation, delivery, maintenance and continual improvement. A data driven approach in how you build product insights to shape choices, and you are comfortable deriving these insights through SQL queries, dashboarding tools More ❯
Whetstone, Greater London, UK Hybrid / WFH Options
Zendesk
Technical Architects are a key part of the Zendesk Professional Services delivery team, crafting technical solutions around every customer's unique business, needs and goals. What you will be doing Understanding customers functional and technical requirements, with the objective of mapping them to business minded goals wrapped around Zendesk functionality. You will provide recommendations based on your technical knowledge … of customer support processes and infrastructure Excellent instincts and ability to interface at a senior level with ease Excellent communication, interpersonal skills, and eloquent writing skills Passionate about customer service and how it can transform businesses Strong organisational skills and an ability to multitask without getting frazzled Ability to deliver consulting onsite and remotely Willing and able to travel … eligible for bonus, benefits, or related incentives that will be communicated during the offer stage. Job Description Description: Technical Architects are a key part of the Zendesk Professional Services delivery team, crafting technical solutions around every customer's unique business, needs and goals. What you will be doing Understanding customers functional and technical requirements, with the objective of mapping More ❯
relationships and identify Workiva products and solutions that meet customer needs to drive customer acquisition within an assigned territory. Sales growth is attained through new customer subscriptions, professional services, delivery and training. This solution sales role will be focused on Workiva's Multi Entity Reporting solutions. What You'll Do Actively seek out sales opportunities in collaboration with peer … technology or similar complex solution sales across large customer accounts Undergraduate Degree or equivalent combination of knowledge and related career experience Preferred Qualifications Understanding of the Software as a Service (SaaS) business model Ability to demonstrate complex software applications Demonstrated experience navigating and delivering sales success across large, enterprise organizations Strong business acumen and an ability to understand complex More ❯
strategic decisions and client engagements. Client-Specific Strategies: Develop and implement tailored account plans that address the unique challenges and opportunities within client segments, fostering deeper relationships and enhanced service delivery. Collaborative Strategy Development: Partner with Sales Leadership, Business Line Heads, Product Leads, and Marketing to create and execute strategies that effectively position OSTTRA's products and services, focusing … and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activityhere . - Equal Opportunity Employer S&P Global More ❯
a competitive salary of 35,000 - 40,000 per year, this role offers an excellent opportunity for career growth. You'll be part of a supportive team known for service excellence, and you'll have the chance to work in the vibrant area of Camden. Our client is a multi-award-winning property lending company that has made a … forged a path in the bridging finance industry since 2021. As an Internal Business Development Manager, you will: Provide administrative support to the external sales team and ensure excellent service delivery. Proactively follow up on indicative terms and Agreements in Principle with brokers and customers. Assess and respond to enquiries received via telephone and online channels. Submit accurate AIP More ❯
the City of London is seeking an experienced Senior Client Services Administrator to work with Investment Managers in the Private Client team. The role involves delivering high-quality client service and suggesting improvements to the department's working practices. Role Details This is a hybrid role, with 3 days in the office and 2 days working from home. Responsibilities … reporting, cash transactions, custody arrangements, and transitions. Coordinate with third-party consultants and audit firms to meet client requirements. Collaborate with colleagues across the business to ensure high-quality service delivery. Assist and train new and junior team members and other departments as needed. Provide support to Investment Managers and cover for the Client Administration Team. Attend client meetings More ❯
journey. Document methodology, inputs, owners, and approvers for mapping and reporting processes. Continuously improve process mapping to identify vulnerabilities and drive remediation plans. Understand vulnerabilities and downstream impacts affecting service delivery. Experience in scenario testing to identify resilience gaps, including research, documentation, assessment, facilitation, and reporting. Required Skills: Experience in end-to-end process mapping, understanding process flows, handoffs … organizational skills to manage multiple priorities with good time management. Methodical approach with attention to detail, identifying improvement opportunities and implementing plans. Ability to understand complex processes, including technology, service, and customer impacts. Strong project management skills to drive continuous improvements. Exceptional collaboration, influencing, and communication skills at all organizational levels. Accountability, bias for action, and ability to maintain More ❯
on technology and continuous improvement, the firm is seeking a talented Solutions Architect to play a pivotal role in enhancing its digital infrastructure and enabling smarter, more secure legal service delivery. As Solutions Architect , you will be instrumental in ensuring the firms technology landscape is secure, efficient, and continuously evolving. Working closely with senior stakeholders and business users, you … future-proof the firms technology environment. Assess current systems, identify gaps, and design solutions that improve operational efficiency. Recommend and oversee the implementation of new technologies to support legal service delivery. Ensure robust integration and interoperability between core platforms and applications. Maintain a sharp focus on data and system security in all architecture decisions. Support hybrid working models with More ❯
Delivery Consultant - Application Development, AWS Professional Services Job ID: AWS ProServe IN - Maharashtra The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements … in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather … experienced technology professional, you will be responsible for: - Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs - Providing technical guidance and troubleshooting support throughout project delivery - Collaborating with stakeholders to gather requirements and propose effective migration strategies - Acting as a trusted advisor to customers on industry trends and emerging technologies - Sharing knowledge within the organization More ❯
