76 to 100 of 250 Customer Service Jobs in the Midlands

finance department of the future. With over 120 billion financial transactions analyzed with MindBridge's AI, we set the standard for innovation, scalability, and customer satisfaction. At MindBridge, we're driven by innovation and excellence, united as a team to revolutionize financial integrity. Here, your ideas matter, and your … Consulting team, you are responsible for guiding the overall successful implementation and initial value realization of incoming MindBridge customers across different industries. This customer facing role requires a strong understanding of financial process and control transformation through technology enabled solutions. You will be expected to lead meetings with Senior ...

finance department of the future. With over 120 billion financial transactions analyzed with MindBridge's AI, we set the standard for innovation, scalability, and customer satisfaction. At MindBridge, we're driven by innovation and excellence, united as a team to revolutionize financial integrity. Here, your ideas matter, and your … Consulting team, you are responsible for guiding the overall successful implementation and initial value realization of incoming MindBridge customers across different industries. This customer facing role requires a strong understanding of financial process and control transformation through technology enabled solutions. You will be expected to lead meetings with Senior ...

finance department of the future. With over 120 billion financial transactions analyzed with MindBridge's AI, we set the standard for innovation, scalability, and customer satisfaction. At MindBridge, we're driven by innovation and excellence, united as a team to revolutionize financial integrity. Here, your ideas matter, and your … Consulting team, you are responsible for guiding the overall successful implementation and initial value realization of incoming MindBridge customers across different industries. This customer facing role requires a strong understanding of financial process and control transformation through technology enabled solutions. You will be expected to lead meetings with Senior ...

finance department of the future. With over 120 billion financial transactions analyzed with MindBridge's AI, we set the standard for innovation, scalability, and customer satisfaction. At MindBridge, we're driven by innovation and excellence, united as a team to revolutionize financial integrity. Here, your ideas matter, and your … Consulting team, you are responsible for guiding the overall successful implementation and initial value realization of incoming MindBridge customers across different industries. This customer facing role requires a strong understanding of financial process and control transformation through technology enabled solutions. You will be expected to lead meetings with Senior ...

regular travel and overnight stays. If youre an engineer, who loves solving customers problems APPLY NOW! WHAT YOULL BE UP TO PERFORMANCE Deliver a customer experience that ensures a first-time fix solution. Complete repairs to a high standard to minimise recalls and maintain a low Customer Repeat … Repair Ratio (CRRR). Consistently drive an outstanding customer experience, measured through Net Promoter Score (NPS) & Customer Satisfaction (CSAT), Collaborate with the Samsung to enhance productivity and meet required targets CUSTOMER JOURNEY Collaborate with support teams for effective triage and first-time completion, exceed customer expectations ...

looking to step up into a more autonomous, client-facing role? Do you enjoy getting out on site, solving technical challenges, and delivering great customer experiences? This is a fantastic opportunity to join a fast-growing, award-winning Managed Service Provider working with modern workplace, cloud, and networking … technologies. We're looking for a Field Service Engineer (2nd Line) to support clients across the Yorkshire. The Role As a Field Service Engineer, you'll be providing on-site and remote technical support, tackling escalated issues, and helping to deliver high-quality IT services across a range ...

looking to step up into a more autonomous, client-facing role? Do you enjoy getting out on site, solving technical challenges, and delivering great customer experiences? This is a fantastic opportunity to join a fast-growing, award-winning Managed Service Provider working with modern workplace, cloud, and networking … technologies. We're looking for a Field Service Engineer (2nd Line) to support clients across the Yorkshire. The Role As a Field Service Engineer, you'll be providing on-site and remote technical support, tackling escalated issues, and helping to deliver high-quality IT services across a range ...

looking to step up into a more autonomous, client-facing role? Do you enjoy getting out on site, solving technical challenges, and delivering great customer experiences? This is a fantastic opportunity to join a fast-growing, award-winning Managed Service Provider working with modern workplace, cloud, and networking … technologies. We're looking for a Field Service Engineer (2nd Line) to support clients across the Yorkshire. The Role As a Field Service Engineer, you'll be providing on-site and remote technical support, tackling escalated issues, and helping to deliver high-quality IT services across a range ...

looking to step up into a more autonomous, client-facing role? Do you enjoy getting out on site, solving technical challenges, and delivering great customer experiences? This is a fantastic opportunity to join a fast-growing, award-winning Managed Service Provider working with modern workplace, cloud, and networking … technologies. We're looking for a Field Service Engineer (2nd Line) to support clients across the Yorkshire. The Role As a Field Service Engineer, you'll be providing on-site and remote technical support, tackling escalated issues, and helping to deliver high-quality IT services across a range ...

more information about our product line: As an Aftersales administrator, you will be working closely in handling requests & sales opportunities provided by the Customer Support Team, the Business Development Team and the Aftersales Manager. You will work from our Milton Keynes office with the flexibility to work from home. … passionate about technology and want your work to make a real impact, we'd love to hear from you. Our values We are customer-centric We innovate with a purpose We are results-oriented We are team players Joining Our Team Means Collaborating with experts dedicated to innovation ...

more information about our product line: As an Aftersales administrator, you will be working closely in handling requests & sales opportunities provided by the Customer Support Team, the Business Development Team and the Aftersales Manager. You will work from our Milton Keynes office with the flexibility to work from home. … passionate about technology and want your work to make a real impact, we'd love to hear from you. Our values We are customer-centric We innovate with a purpose We are results-oriented We are team players Joining Our Team Means Collaborating with experts dedicated to innovation ...

more information about our product line: As an Aftersales administrator, you will be working closely in handling requests & sales opportunities provided by the Customer Support Team, the Business Development Team and the Aftersales Manager. You will work from our Milton Keynes office with the flexibility to work from home. … passionate about technology and want your work to make a real impact, we'd love to hear from you. Our values We are customer-centric We innovate with a purpose We are results-oriented We are team players Joining Our Team Means Collaborating with experts dedicated to innovation ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from … searching for a Post-Sales Escalation Engineer who thrives in dynamic environments, enjoys solving complex issues, and takes clear pride in exceptional customer experience. Think of yourself as the trusted guide in a world where hybrid tech stacks, cloud solutions, and productivity-critical environments meet. If you love being ...

simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively Insphire is a leading provider of rental management software solutions, serving businesses across the equipment rental and asset management sectors. Our mission … technology that simplifies operations, improves efficiency, and drives growth The Senior Account Manager is responsible for managing strategic client relationships, ensuring high levels of customer satisfaction, and driving revenue growth through retention and expansion. This role requires a proactive approach to account planning, client engagement, and collaboration with internal ...

systems and support. Diagnose and fix hardware, software, and network problems for users. Manage and deliver of site-related projects, initiatives, and office moves. Service desk escalation point for assigned offices. Contribute to projects as required relating to new technologies or office requirements. Prioritise the workload and communicate well … with colleagues on agreed deadlines. Resolve tickets that are escalated to onsite support and reduce tickets to the service desk through proactive support and management of systems in assigned offices. Actively contribute to problem management and knowledge transfer Work closely with the Service Desk to feedback on support ...

actions taken and findings is required, ensuring that subsequent teams have comprehensive information to facilitate a swift resolution. Additionally, the analyst will contribute to service improvement initiatives, such as managing support queues and identifying opportunities for process enhancements on designated days. Professional development is highly encouraged at Voyage Care. … external suppliers to resolve complex or specialised technical issues. Proactively identify and report potential IT and cybersecurity risks to minimise organisational impact. Contribute to service improvement initiatives by managing support queues and suggesting process enhancements. Create and maintain knowledge articles to support the ongoing development of the service ...

join our Information & Operations team. As an Information Assistant, you will play a critical role in the successful delivery of a responsive, high quality customer centric experience for our Staff and Students. The Information & Operations team provide innovative, reliable services which are continually adapted to meet the changing needs … external members, encouraging them to explore and make use of all our Library services. You will be part of an agile and flexible customer-focused team, that provides an efficient first line Library and IT service to support users with Library enquires, use of Library and IT resources ...

join our Information & Operations team. As an Information Assistant, you will play a critical role in the successful delivery of a responsive, high quality customer centric experience for our Staff and Students. The Information & Operations team provide innovative, reliable services which are continually adapted to meet the changing needs … external members, encouraging them to explore and make use of all our Library services. You will be part of an agile and flexible customer-focused team, that provides an efficient first line Library and IT service to support users with Library enquires, use of Library and IT resources ...

join our Information & Operations team. As an Information Assistant, you will play a critical role in the successful delivery of a responsive, high quality customer centric experience for our Staff and Students. The Information & Operations team provide innovative, reliable services which are continually adapted to meet the changing needs … external members, encouraging them to explore and make use of all our Library services. You will be part of an agile and flexible customer-focused team, that provides an efficient first line Library and IT service to support users with Library enquires, use of Library and IT resources ...

join our Information & Operations team. As an Information Assistant, you will play a critical role in the successful delivery of a responsive, high quality customer centric experience for our Staff and Students. The Information & Operations team provide innovative, reliable services which are continually adapted to meet the changing needs … external members, encouraging them to explore and make use of all our Library services. You will be part of an agile and flexible customer-focused team, that provides an efficient first line Library and IT service to support users with Library enquires, use of Library and IT resources ...

strong track record of leading complex technical projects. You will bring: 5-6 years of experience in an IT-oriented environment, ideally in a service management or operations role within a technology-driven setting Hands-on expertise in Microsoft Dynamics 365, particularly in Customer Service or Field … Service modules Familiarity with methodologies such as Agile, Lean, SDLC, and Kanban A deep understanding of the product development lifecycle Strong facilitation skills to drive collaboration in workshops and meetings Experience supporting product owners to ensure delivery aligns with organisational goals Excellent stakeholder management and relationship-building skills Additional ...

progress in your career. The Role You'll play a key part in delivering high-quality 1st/2nd line support across a varied customer base, working with technologies such as: Windows 10/11 & Windows Server Microsoft 365 (Teams, Exchange, SharePoint) Networking (DNS, DHCP, firewalls, switches, VPNs) VMware … Virtualisation Azure cloud services Hardware troubleshooting & device configuration General IT support, ticket management, and customer communication This is a hybrid role offering a mix of office and home working, ideal for someone eager to grow their skills in a structured, well-supported environment. What You'll Be Doing Resolving ...

experienced Business Analyst with strong D365 expertise to support a major transformation programme. Key Responsibilities Conduct comprehensive 'as-is' process mapping across current sales, customer service, and field service functions. Perform detailed gap analysis between existing business processes and the current D365 system build. Identify and communicate … programme in maintaining a clear scope and robust change management approach. Skills & Experience Required Proven experience working with Microsoft Dynamics 365, specifically across Field Service and Sales modules. Strong background in process mapping, gap analysis, and operational optimisation. Excellent understanding of scope control and change management principles within complex ...

services bespoke lifting and handling equipment. Following a recent acquisition of a specialist manufacturer of multi-directional forklift trucks, the company is expanding its service team and now has an excellent opportunity for an experienced Forklift Service Engineer to join their operation. As a Forklift Service Engineer … responsible for maintaining, servicing, and repairing forklifts both at customer sites across the UK and within the company's factory. You'll be provided with a fully equipped company van and will work independently or as part of a small, supportive service team. You'll receive comprehensive product ...

directed to the appropriate teams and resources to ensure prompt attention. Main duties of the job To be part of the team providing ICT Service Desk cover on a rota basis Monday to Friday between the hours of 8am and 5: 30 pm.To ensure that all calls received … properly documented in the Service Desk management system(s).To prioritise and escalate jobs to appropriate ICT teams, communicating matters which may be seen as complicated by non-ICT staff.To provide excellent customer care when dealing with users/customers both face to face and via telephone ...