76 to 100 of 148 Customer Service Jobs in the Midlands

operation. This is an excellent opportunity for someone with a background in electrical, electronic or control engineering who enjoys combining technical problem-solving with customer interaction. You'll join an experienced technical sales team and become a key point of contact for customers, helping them understand and specify engineering … technical requirements, interpret specifications and data, develop appropriate solutions and produce accurate quotations and tenders. The Role Working within the company you'll manage customer enquiries from initial contact through to quotation, order and ongoing customer support. Your responsibilities will include: Handling technical customer enquiries by telephone ...

Opportunity We are currently recruiting for experienced Field Service Engineers to provide hands-on hardware support across North and North West London. This is a mobile, customer-facing role working on behalf of a major technology services provider, supporting Lenovo products across customer sites. You will … responsible for visiting customer locations to complete hardware repairs on Lenovo laptops, desktops and other IT equipment. The role is largely independent, so we're looking for engineers who are comfortable managing their own workload, travelling between sites and providing a professional customer experience. Lenovo's support team ...

with exceptional leadership and relationship-building skills. As our Group Head of Applications Support, you will play a pivotal role in developing a modern, customer-focused applications service, helping us maximise the value of our digital investments while supporting some of the most critical systems used across … Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision ...

days per week in the office Rate: Circa £350/Day About the Role We're looking for an experienced CRM Manager to drive customer engagement, retention and loyalty across UK and EEA markets. These roles will support the delivery of high-volume, multi-channel CRM campaigns and help … maintain continuity across marketing and customer service communications In this role, you'll design, deliver and optimise multi-channel marketing campaigns, using customer data and insights to create personalised experiences throughout the customer journey. What We're Looking For Hands-on Braze experience in CRM campaign ...

Established in 1988, Spitfire is a leading owner managed medium sized internet and telecommunications service provider. We are one of the select few in the UK to have our own core network. We provide innovative Internet, Cloud, IP telephony, IoT and cybersecurity solutions to over 5,000 business customers … many of whom are famous brand names. With emphasis on engineering skills and industry leading customer service, we aim to build long term business relationships. We are currently looking for graduates with the drive and determination to succeed in a dynamic sales team to enrol on our industry ...

Printer Engineer (Field Service Engineer) 12‑Month Fixed Term Contract Location: Coventry, Leicester & Peterborough Recruiting on behalf of a leading Managed Print provider About the Role We're seeking an experienced Printer/Copier Engineer to join a respected Service & Support team on a 12‑month fixed‑term … resolve faults on printers and multifunctional devices Carry out installations, routine maintenance, and device updates Provide technical support to customers within agreed SLAs Support customer installations and deployments Log service activity and fault details accurately Report recurring faults and share technical knowledge with colleagues Maintain boot stock ...

Printer Engineer (Field Service Engineer) 12‑Month Fixed Term Contract Location: Coventry, Leicester & Peterborough Recruiting on behalf of a leading Managed Print provider About the Role We're seeking an experienced Printer/Copier Engineer to join a respected Service & Support team on a 12‑month fixed‑term … resolve faults on printers and multifunctional devices Carry out installations, routine maintenance, and device updates Provide technical support to customers within agreed SLAs Support customer installations and deployments Log service activity and fault details accurately Report recurring faults and share technical knowledge with colleagues Maintain boot stock ...

including account and access management. Support users and devices via Entra ID (Azure AD) and Intune. Escalate more complex issues where required. Deliver excellent customer service to a non-technical user base. Required Experience Previous experience in a 1st Line Support, Service Desk or IT Support role. … . Experience using ticketing or ITSM systems. Strong organisational and documentation skills. Ability to manage a busy workload and prioritise effectively. Friendly, patient and customer-focused approach. Role details: Job role: 1st Line Support Start: ASAP/Immediate Duration: Running till March 2027 Rate: £140 - £160 per day IR35 ...

Unified Communications (UC) Field Engineer you will join a team of dedicated, ambitious engineers in providing a high level of technical expertise and customer service to our clients. Ideal candidates will have a strong background in the telecoms/datacoms industry and a working knowledge of IP networking … Installation and support of telecoms and IT/datacoms systems Using Supplier Portals to manage systems and faults. Responsible for generating, monitoring, and handling customer requests, issues, and fault reports. Undertaking surveys and support for technical installation projects. Provide liaison and guidance to customers and 3rd party IT professionals ...

Derby - 2/3 days a week onsite Salary: Up to £65,000 DOE About Us Operating across car and truck rental and automotive service and collision repair, our client supports customers through vehicle access, mobility services and essential vehicle care. This organisation is developing its use of data … analytics to improve operational visibility, strengthen service performance and support informed decisions across a varied consumer services environment. The business offers a commercially relevant setting for analytics professionals who want to connect robust data delivery with measurable improvements in customer experience, fleet operations and service efficiency. ...

Field Service & Installation Engineer, Birmingham (Field Based) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. We are looking for a Telematics Engineer to provide continued support … growing and established customer base within Birmingham and the surrounding areas. You will have access to many of our benefits, including annual shift allowance in addition to your salary, annual pay reviews, company vehicle, with laptop, mobile phone and tools provided to ensure you are fully equipped in your ...

progression Excellent NHS Pension scheme Generous maternity, paternity and adoption leave Options for flexible working Up to 27 days annual leave (increasing with service up to 33 days) Extensive Health and Wellbeing support and resources If you work in our community teams, we pay for your time travelling between … testing, documentation, monitoring and governance standards. Plan and deliver application improvements in collaboration with stakeholders and colleagues, covering requirements, estimation, prioritisation, reporting, risk management, service improvement, knowledge sharing, coaching and continuous professional development. Please see the full Job Description for further details about the role and its requirements. Person ...

Laptop Holidays The Role - Sales Account Manager, Medical Ophthalmic Laser Systems An account management role selling ophthalmic systems to the medical sector Managing key customer accounts and developing strong customer relationships Identifying new business opportunities, ultimately looking to exceed area sales targets Extending the customer base … work with others towards a shared goal Well organised and able to decide priorities in a rapidly changing commercial environment The Company - Field Service Engineer, Medical Ophthalmic Laser Systems Instantly recognisable brand leader supplying a wide range of innovative systems to the healthcare sector, and offers 'best in class ...

specifiers, and interpret and ensure compliance with relevant legislation and standards including health & Safety. To demonstrate an understanding of all aspects of the Service function to enable a coordinated approach to resolution of customer queries in collaboration with all areas of the business. To recognise, identify and escalate … potential impact of product and emerging issues and proactively contribute to improvement opportunities. Provide technical input and support for other areas of the business (Customer Relations.) Provide input to ensure accuracy of technical support material. Represent company views and values in a professional and responsible manner to ensure ...

shape scalable SAP S/4HANA EAM solutions for water and wastewater operations, with strong focus on field workforce enablement, mobile execution, scheduling, GIS, customer-service integration, asset data and regulatory outcomes. The architect will work closely with business stakeholders, enterprise architects, product owners, delivery partners and technical … teams to ensure solutions are integrated, supportable and aligned with SAP standards and customer objectives. Skills (Must have): 12+ years of SAP consulting and delivery experience, with substantial hands-on experience in SAP Plant Maintenance/SAP S/4HANA EAM. Proven experience as an SAP EAM Solution Architect ...

activities, and delivery. You will also contribute to a wide range of PMO-led initiatives spanning functions such as IT, operations, supply chain, logistics, customer service, finance, HR, sales, and business transformation. Travel will also be required. As a Project Manager, you will need to have/ ...

including weekends) Love Tech? Love Sales? Join Sony.Turn conversations into sales and bring world-class technology to life.We're looking for an energetic and customer-focused Sony Sales Adviser to represent one of the world's most recognised consumer electronics brands. If you're passionate about technology, enjoy connecting … Exclusive discounts on Sony products Career progression opportunities Supportive, energetic, and high-performing team culture What you'll be doing: Drive sales & deliver amazing customer experiences Engage customers with confidence and enthusiasm Understand customer needs and recommend tailored solutions Demonstrate Sony's latest TVs and home entertainment products ...

telephone, email and face-to-face, responding to technical enquiries and providing quotations. Learning and applying relevant testing standards and procedures. Arranging and conducting customer test visits at the organisation's premises and at customer sites across the UK and overseas, with travel potentially accounting … overseas. Good working knowledge of Microsoft Office, particularly Excel and Word. Strong administrative, record-keeping, data entry and document management skills. Excellent customer service and communication skills. The ability to follow detailed testing procedures accurately and methodically. A willingness to undertake practical work, including setting up testing equipment ...

functionality Essential Skills & Experience 1-2 years' experience supporting a CRM, ERP, or business application Experience troubleshooting and resolving system or application issues Strong customer service and stakeholder engagement skills Excellent communication and problem-solving abilities Strong attention to detail and willingness to learn new technologies Experience working ...

process improvement and helping drive best practice across ERP applications. Building strong working relationships across the organisation while delivering a high level of customer service and user support. THE CANDIDATE: The ideal ERP Functional Analyst: Previous experience supporting and administering ERP systems within a manufacturing, engineering, distribution ...

dashboards, reports and KPIs, supporting projects, audits, digital transformation initiatives and stakeholder reporting needs Your skills Excellent written and verbal communication skills Strong interpersonal, customer care and stakeholder management skills Ability to extract, analyse and interpret data from digital systems Good organisational, planning, project management, presentation and negotiation skills … basics. That's why, alongside 33 days' annual leave pro rata (rising to 38, including bank holidays) , occupational sick pay linked to length of service, and a contributory pension scheme , we've created a package to help you thrive: Health and wellbeing support - including Aviva Digicare+ with virtual ...

their IT team at their head office in Burton Latimer. This is an excellent opportunity for someone with experience in IT support or a service desk environment who is looking to develop their technical skills while working towards a Level 3 Information Communication Technician (ICT) apprenticeship. You will … About You We are looking for someone with a genuine interest in IT, a practical approach to problem-solving and a strong commitment to customer service. To be considered, you should have: Previous experience in a 1st Line IT Support, Service Desk or similar technical support role. Knowledge ...

your company culture to sum up why a candidate would love to work here. Responsibilities and Duties We are looking for a skilled and customer-focused Intruder Alarm Engineer to install, commission, service, maintain and repair intruder alarm systems. The role involves programming equipment, diagnosing faults, carrying … accurate job documentation and maintaining high standards of health and safety. The ideal candidate will be reliable, technically competent and committed to delivering excellent customer service. Qualifications and Skills - Essential Skills & Experience Proven experience installing and maintaining intruder alarm systems. Strong fault-finding and diagnostic skills. Experience with leading ...

Closing Date Monday, 2nd November 2026 Start Date Monday, 9th November 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Logical Team working Initiative Qualifications English GCSE, grade 4/C (Essential) Maths GCSE, grade 4/C (Essential) About … well as other leading brands across the construction, forestry, and agricultural sectors. With decades of experience, McHale has built a reputation for excellence in customer service, technical expertise and innovative solutions. ...

through diagnostic tests and remote access will be your forte, aiming for a first-time resolution whenever possible. Deliver top-notch, professional, and friendly service to support our stellar reputation and aspire to be the very best. We'll equip you with the training and support needed to further … rotational shift basis covering 1 in 3 weekends on duty. Role highlights of being a IT Helpdesk Call Analyst: Swiftly respond to customer queries via email or phone. Expertly determine the best solution based on customer-provided issue details. Skillfully diagnose system errors and other technical challenges. Keep ...