101 to 123 of 123 Service Management Jobs in the Midlands

responsible for the force's adoption and use of information and digital technology. The department consists of three core functions as follows: Architecture Management (responsible for identifying and selecting the right technologies for the force) Delivery Management (responsible for delivering and implementing the right technologies for the force … Service Management (responsible for managing and maintaining all live, operational technology for the force) Outline of the role West Midlands Police have completed a large-scale digital transformation programme, and therefore technologies such as Cloud, Artificial Intelligence, Automation and Mobility are no longer visionary – they underpin policing today.The ...

TerraQuest Solutions Ltd in Birmingham is seeking a Change and Release Manager to join our Service Management team within an ITIL framework. You will deliver end to end release and change management across the business, including the Planning Portal and external services, with daily liaison to delivery ...

application issues Delivering system upgrades, releases and configuration changes Working with third-party software providers and internal stakeholders Assisting with application integrations and data management Contributing to continuous improvement initiatives across the applications estate Producing technical documentation and sharing best practice Ensuring systems remain secure, reliable … speak with people who have experience of: Supporting enterprise or line-of-business applications SQL and database querying APIs and systems integration IT Service Management tools (Jira, Helix, ServiceNow or similar) Application configuration and troubleshooting Strong communication skills and a customer-focused approach What's on offer? Excellent ...

Work from home/Telford Duration: 6 months initially This senior-level role sits within a Backup team responsible for the provision of Managed Service & Project activities. The team provides support to the Backup solutions on the Live, Development & Test environments as well as performing all Change & Project work. … restore technologies. Strong teamwork and interpersonal communication. Have a proven problem solving ability. Proactive approach to personal workload management. Awareness of the ITIL Service Management framework and specifically incident and change management. Use and support of Veritas NetBackup software and storage appliances. Use and support of backups ...

requirements from BA’s and Stakeholders into effective solutions Technologies it’s useful to know include: Laravel, C#, Knockout.js Bonus points forexposure to IT service management tools such as ServiceNow and experience working within a fast-paced SME environment What you’ll get Salary … innovation without the constraints of private equity or external bankers. Experts in Wan, Lan, WiFi and Security solutions we stand out by revolutionising infrastructure management – making it seamless so our customers can focus on what matters most. With rapid growth ahead, we need exceptional talent who bring the right ...

Lead a specialist engineering team supporting some of the UK's most advanced manufacturing facilities. This isn't a high-volume service management role. We're looking for an experienced engineering leader to coordinate a small team of highly skilled Field Service Engineers supporting complex industrial plant … aerospace, automotive, heavy engineering, process plant or industrial automation, we'd like to hear from you. The Role You'll plan and coordinate service activities, support engineers with technical issues, work closely with major manufacturing customers and develop engineering solutions for repairs, upgrades and improvement projects. You'll also ...

stakeholders. Excellent attention to detail. Experience in producing & consuming technical documentation e.g user stories, database schemas, system guides. Bonus points for experience with IT service management tools like ServiceNow or working within a fast-paced SME environment. What you’ll get Salary: £55,000 - £65,000 for experienced … innovation without the constraints of private equity or external bankers. Experts in Wan, Lan, WiFi and Security solutions we stand out by revolutionising infrastructure management – making it seamless so our customers can focus on what matters most. With rapid growth ahead, we need exceptional talent who bring the right ...

hours per week Department: IT & Technical Operations DBS: Required About the role We’re looking for an experienced Network & Infrastructure Manager to lead the management, development and security of our technical infrastructure across all Access Education Group brands. This is a key role within our senior IT team, with … multiple sites nationwide. You’ll lead on network infrastructure, connectivity, telecoms and technical systems, while supporting our IT technicians and driving high standards of service, resilience and cyber security. What you’ll be responsible for Managing and developing multi-site Ubiquiti/UniFi networks, including VLANs, VPNs ...

Your responsibilities will include: Administering and supporting UNIX/Linux and Windows Server environments across production and development systems Investigating and resolving infrastructure incidents, service requests and technical issues Performing system upgrades, patching, backup and recovery activities to maintain operational performance Managing user accounts, access controls and security configuration … line with policy requirements Supporting virtualised environments, software deployments and infrastructure change programmes Contributing to service improvements, automation initiatives and technical best practice across the team Essential experience of the IT Ops Engineer : Experience administering enterprise Windows Server and/or UNIX/Linux environments Experience troubleshooting and resolving ...

high standard and ensure customer satisfaction before leaving site. Complete all required documentation accurately, including job reports and timesheets, using the Companys service management system. Maintain compliance with relevant health and safety procedures and best practice. Participate in the Companys out-of-hours callout rota. Represent the business … professionally when interacting with clients and colleagues. Deliver a high-quality service to customers at all times . Experience and Qualifications Essential Experience maintaining fire and security systems. Good technical knowledge of CCTV, intruder and intercom systems. Full UK driving licence. Desirable Minimum of 3 years experience maintaining fire ...

provide expert support across Virtualisation and End User Computing environments, acting as a senior escalation point for complex technical issues while helping to drive service improvements and operational excellence. Working closely with customers, suppliers, project teams and service delivery colleagues, you'll play a key role in maintaining … enterprise Virtualisation and Workplace Technology services. Act as a senior technical escalation point for complex incidents and problems. Lead root cause investigations and continual service improvement initiatives. Support service transition and project delivery activities. Collaborate with customers, vendors and managed service providers to deliver positive outcomes. Produce ...

provide expert support across Virtualisation and End User Computing environments, acting as a senior escalation point for complex technical issues while helping to drive service improvements and operational excellence. Working closely with customers, suppliers, project teams and service delivery colleagues, you'll play a key role in maintaining … enterprise Virtualisation and Workplace Technology services. Act as a senior technical escalation point for complex incidents and problems. Lead root cause investigations and continual service improvement initiatives. Support service transition and project delivery activities. Collaborate with customers, vendors and managed service providers to deliver positive outcomes. Produce ...

Lead a specialist engineering team supporting some of the UK's most advanced manufacturing facilities. This isn't a high-volume service management role. We're looking for an experienced engineering leader to coordinate a small team of highly skilled Field Service Engineers supporting complex industrial plant ...

standards in line with the audit plan approved by the AXA UK&I Audit Committee Maintaining a network of key business relationships with relevant management and staff across AXA UK&I Applying audit standards and methodology during audits, as well as providing ideas and input to the continuous improvement … such as CISA, CISM, ITIL are desirable Comprehensive experience in an audit or control function Excellent knowledge of established IT disciplines, such as security, service management, operational resilience and emerging technologies and trends Good understanding of data analytics techniques and tools Significant knowledge of audit practices and techniques ...

current across core modules - finance, sales and purchasing, inventory and warehousing - as well as building depth in areas beyond the basics, such as manufacturing, service management, or projects Track BC wave releases and licensing changes, and maintain a clear view of what is genuinely demo-ready Stay informed … believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. Node4 is the place to be if you are passionate about technology and providing exceptional service while developing your career within ...

ensuring secure, scalable, and standardised delivery with governance and automation. The role requires senior technical depth, excellent communication, and a strong ITIL v4-aligned service management mindset, with leadership #J-18808-Ljbffr ...

experience with common network hardware including F5 Load balancer, Cisco router, switches, firewalls etc., together with other preferred technologies; Full understanding of ITIL and service management principles and hands on experience in complex LAN/WAN, MAN, DWDM, SONET architecture; Full understanding and operational knowledge of loop prevention ...

Totalmobile , we are passionate about improving work and the lives of mobile workers. As the UK leader in Field Service Management (FSM), we support over 1,000 organisations and 500,000 workers, helping them transform the delivery of field services and achieve an exceptional return on investment. With … appropriate skills are assigned to the required locations and shifts. This solution, trusted by over 100,000 Emergency Services field workers, enhances the management of timesheets, absence, and sickness, driving increased workforce capacity and efficiency. We are now embarking on a digital transformation of our Workforce Rostering solution, migrating ...

plays a leading role in architecting, implementing, and governing Microsoft 365 and Modern Workplace solutions across our customer environments. You will support consistent, standardised service delivery, embed automation and configuration control, and provide thought leadership that ensures our services remain secure, scalable, and aligned to best practice. This … customer-facing role requiring technical depth, clear communication, and a strong understanding of ITIL v4-aligned service management. What You Will Do Lead and implement complex Microsoft 365 and Modern Workplace projects, including Exchange Online, SharePoint Online, Intune, Microsoft Teams, OneDrive, Purview, Entra ID, and Microsoft Defender. Design ...

scope change early. Work with operational teams to ensure environments are supportable, resilient, and well documented. Produce clear, structured technical design documentation and support service handover activities. Act as an escalation resource for complex infrastructure incidents and technical challenges. Build trust and long‐term relationships with customers … assisted tools responsibly to improve solution design, documentation, or operational efficiency. What You Will Have Proven experience, delivering infrastructure solutions in consultancy, managed service, or enterprise environments. Strong hands‐on experience with Windows Server, including Active Directory Domain Services, Group Policy, DNS, DHCP, certificate services, and file and storage ...

Your role Your mission as the Field Service Engineer is to provide expert repair services for our technology solutions, delivering unmatched customer satisfaction and upholding the highest standards of safety. You are committed to ensuring the performance and longevity of your customers technology through your expertise. Your work … role is based in the North- West UK Your day to day: RepresentAtlas Copco on-site with professionalism and a customer-first approach Install, service, and troubleshootair compressors, dryers, gas generators, and related equipment Diagnosetechnical faults and delivering expert repairs with safety and efficiency Usedigital tools to log service ...

Dynatrace/Observability Engineer, you will be responsible for designing, implementing, and supporting monitoring solutions across a range of technologies and platforms, ensuring service stability, performance insight, and proactive incident management. Key Responsibilities: Translate high-level monitoring and non-functional requirements (NFRs) into actionable configurations in Dynatrace. Deliver full … with architects and project teams to integrate monitoring into solution designs and test strategies. Maintain and enhance dashboards, alerts, and visualisations to support proactive service management. Participate in continuous improvement initiatives and tooling exploitation to enhance operational efficiency within immature teams. Required Skills and Experience: Strong experience configuring Dynatrace ...

office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/… simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking ...