Technical Support, Gate & Barrier Automation
- Hiring Organisation
- Recruitment Resolution
- Location
- Stockport, Cheshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £35,000 - £40,000 per annum
product knowledge , developing an understanding of hydraulic and electromechanical motors, control panels, transmitters and safety accessories. Manage enquiries from start to finish , maintaining accurate CRM records, documenting findings and agreed actions, following up unresolved issues and escalating complex cases. Assist with component testing and repairs when required , helping investigate faults … hands-on. Strong analytical skills and a logical approach to problem-solving. A calm, patient and professional telephone manner. Confidence using IT systems and CRM software (Salesforce used, training provided). Technical/Customer Support experience in access automation, automatic doors and gates, electrical installation or maintenance would be advantageous. ...