51 to 75 of 108 IT Support Jobs in the North of England

Contract role – 2nd Line IT Support/Service Desk Support Technician – Newcastle/Onsite - 12 months Role: 2nd Line IT Support/Service Desk Support Technician Location: Newcastle Upon Type/Onsite) (This role requires 5 days onsite per week, so local candidates will be given first preference.) Sector/Industry: Healthcare Provide customer … support and perform service desk incident management. Track and assign open incidents, collaborating with other service desk colleagues regionally to resolve outstanding incidents. Actively use IT Service Management (ITSM) software and asset tracking applications. Provide troubleshooting services for desktops, laptops, printers, and software. Evaluate new software and hardware solutions. Install and test new software. Inventory all software and … user rights and adding or deleting users. Provide Microsoft 365 administration and end-user support. Perform backup functions, monitor backups, and prepare backup tapes for off-site storage. Manage IT user documentation. Undertake training and development to maintain awareness of new and emerging technologies. Identify IT customer training requirements and liaise with HR to ensure the correct courses More ❯

Site Support Technician – 1-Month Contract (Potential Extensions) Location: Bromborough, UK (Onsite) Rate: Up to £220 per day (Inside IR35) Start Date: 6th October Duration: 1 Month (with potential for extension) A leading global consultancy (name anonymised) is seeking Site Support Technicians to join an onsite deployment project in Bromborough, UK . This role offers a hands-on … opportunity to provide IT support and maintenance within a fast-paced, enterprise environment. Role Overview You will be responsible for delivering day-to-day technical support and maintenance for production and development systems, ensuring smooth IT operations and effective service delivery. The position involves both onsite and remote support across a range of technologies. Key … Responsibilities Provide Level 1 and Level 2 technical support for hardware, software, and network issues Deliver end-user support across Windows 10 and Microsoft Office environments Build and configure new laptops, including imaging and deployment Diagnose and resolve desktop hardware faults Provide mobile support (iOS and Android) Offer basic printer setup and maintenance support Maintain a More ❯

The 1st Line IT Support Technician serves as the initial point of contact for clients, providing technical assistance and resolving basic IT issues. This role is critical for maintaining smooth IT operations and ensuring customer satisfaction. Role Key Responsibilities: Helpdesk Support: Handle incoming tickets via phone and email, providing effective solutions to customer issues. Escalate … unresolved issues to Tier 2 support when necessary. Monitoring & Maintenance: Monitor cloud and onsite backups, ensuring successful completion and resolving errors. Oversee RMM (Remote Monitoring and Management) tools to confirm patch installations and troubleshoot failures. Check SentinelOne EDR for threats and escalate any alerts. System Administration: Basic troubleshooting of Windows OS and Microsoft 365 products. Assist with Active Directory … tasks such as user account setup and password resets. Customer Interaction: Deliver professional and courteous support at all times. Communicate clearly and effectively, both verbally and in writing. Skills & Qualifications: Proficiency in Windows and Microsoft 365. Knowledge of Microsoft Server and Active Directory. Logical problem-solving approach and ability to work independently or as part of a team. Strong More ❯

IT Support Specialist Location: Gateshead Salary: £25,000 – £32,000 per annum (depending on experience) Contract: Full-time, Permanent About the Role An established and forward-thinking organisation is looking for a dedicated IT Support Specialist to join its team. The role will involve providing high-quality technical support to end-users, ensuring smooth day … to-day operation of IT systems, and contributing to the ongoing improvement of technology services. Key Responsibilities Provide first-line technical assistance to end-users via phone, email, or in-person, covering hardware, software, and network issues. Troubleshoot and resolve technical problems with minimal disruption to business operations. Install, configure, and maintain computer hardware, software, and peripherals (printers, scanners … etc.). Assist with network management and troubleshooting, including LAN, WAN, and internet connectivity. Create and maintain accurate documentation of technical issues and solutions. Support onboarding and provide user training on IT systems and best practices. Qualifications & Experience Minimum of 2 years’ experience in IT support or a similar technical role. Strong knowledge of Windows and More ❯

Keen to work in an autonomous support role and make a real impact on the IT function? You'll join a multi-brand organisation seeking a proactive and solutions-focused IT Support Analyst. This role offers a rare opportunity to combine hands-on support with the chance to contribute to systems analysis, process improvement, and … long-term progression into areas like systems administration, implementation or IT projects.You'll be part of a close-knit IT team that delivers exceptional service across a group of brands. With a high-performing helpdesk already in place, your focus will be on owning 1st and 2nd line support tickets, identifying repeat issues, investigating root causes, and … driving improvements through collaboration with users, developers, and senior leaders.You'll also contribute to internal training initiatives, help streamline support processes, and take part in project work as the business continues to modernise its IT systems. Key experience: 2+ years experience in a 1st/2nd Line IT Support role Strong troubleshooting skills across hardware, software More ❯

Keen to work in an autonomous support role and make a real impact on the IT function? You'll join a multi-brand organisation seeking a proactive and solutions-focused IT Support Analyst. This role offers a rare opportunity to combine hands-on support with the chance to contribute to systems analysis, process improvement, and … long-term progression into areas like systems administration, implementation or IT projects. You'll be part of a close-knit IT team that delivers exceptional service across a group of brands. With a high-performing helpdesk already in place, your focus will be on owning 1st and 2nd line support tickets, identifying repeat issues, investigating root causes … and driving improvements through collaboration with users, developers, and senior leaders. You'll also contribute to internal training initiatives, help streamline support processes, and take part in project work as the business continues to modernise its IT systems. Key experience: 2+ years experience in a 1st/2nd Line IT Support role Strong troubleshooting skills across More ❯

Keen to work in an autonomous support role and make a real impact on the IT function? You'll join a multi-brand organisation seeking a proactive and solutions-focused IT Support Analyst. This role offers a rare opportunity to combine hands-on support with the chance to contribute to systems analysis, process improvement, and … long-term progression into areas like systems administration, implementation or IT projects. You'll be part of a close-knit IT team that delivers exceptional service across a group of brands. With a high-performing helpdesk already in place, your focus will be on owning 1st and 2nd line support tickets, identifying repeat issues, investigating root causes … and driving improvements through collaboration with users, developers, and senior leaders. You'll also contribute to internal training initiatives, help streamline support processes, and take part in project work as the business continues to modernise its IT systems. Key experience: 2+ years experience in a 1st/2nd Line IT Support role Strong troubleshooting skills across More ❯

IT Support Engineer Working pattern: Office based with regular client site work Contract: Permanent, full time Salary: £26,000-£29,000 plus £300 per month car allowance and mileage at 45p per mile About the role You will be the first point of contact for users, providing excellent customer service while resolving hardware, software and network issues. You … on site, and escalate when appropriate. The role includes structured learning and a clear path to progress into a field engineer position. What you will do Deliver friendly, professional support across phone, portal and email Log and manage tickets with accurate notes, priority and status updates Diagnose and resolve Windows and macOS issues, printers and peripherals Administer Microsoft … including SharePoint, OneDrive and Outlook Monitor Datto RMM, respond to alerts, perform remote remediations and patching tasks Set up new starters, user accounts and permissions, and maintain asset records Support basic server and infrastructure tasks under guidance Configure and support VoIP where required Escalate incidents and problems in line with SLAs, and follow through to closure Produce clear More ❯

Position: IT Engineer Location: Leeds Salary: Up to £34,000 Are you passionate about technology and eager to kick-start your career in IT support, or progressing in a well exposure IT Support position? Do you have a knack for solving technical problems and delivering exceptional customer service? If so, we want to hear from … you! About Us We are a dynamic and innovative Managed Services Provider, who specialise in the Education Sector, and we are committed to delivering top-notch IT solutions to a diverse range of clients. Our team is growing, and we are looking for a dedicated IT Engineer to join our ranks. The Role As an IT Engineer … email, and ticketing systems. Troubleshooting: Diagnosing and resolving hardware and software problems. Remote helpdesk and visit to local schools in the area Escalation: Escalating complex issues to higher-level support teams as necessary. Documentation: Maintaining accurate records of issues and resolutions. Customer Service: Ensuring a high level of customer satisfaction through effective communication and timely updates. Technical Skills - Windows More ❯

IT Support Engineer (2nd/3rd Line) CO Manufacturing Wakefield Competitive Salary + Benefits Mon – Fri, 40 hours a week Benefits : 25 days Holiday + Bank Hols | Health cash plan | Pension Scheme | Monthly Employee value awards up to £75 | Personal development programmes through courses and training | Free parking About us: CO Manufacturing is the manufacturing hub of the … hands-on training, career development, and the opportunity to grow within a business that values hard work and new ideas. About the Role: We are looking for an experienced IT Support Engineer who can handle both 2nd and 3rd line support. You will be the person that mentors our 1st line engineer and who they turn to when … complete basic physical tasks such as installing hardware or setting up equipment. Occasional travel to other Conservatory Outlet Group companies may also be required. Other responsibilities include: Handling escalated support tickets from 1st line Troubleshooting and resolving complex software, hardware and network issues Administering Windows Server, Active Directory, Group Policy and user permissions Supporting Microsoft 365 and device management More ❯

Are you passionate about technology and eager to play a crucial role in keeping complex systems running smoothly? Join us as an IT Support Apprentice and help power the information and communication technology that drives Amazon’s operations. Role As an IT Support Apprentice, you’ll work with innovative technology to ensure our business runs efficiently … by executing technical procedures and providing high-quality first and second-line support. You’ll resolve hardware, operating system, and software issues while supporting the IT and telecommunications infrastructure that keeps our fulfilment network connected. You’ll be based in one of our UK Fulfilment Centres, where millions of products are processed and shipped to customers worldwide. These are … fast-paced, highly energised environments - perfect for those who thrive on learning, problem-solving, and making a real impact. Working alongside experienced IT professionals, you’ll gain practical experience across a range of systems while building your technical knowledge through the Level 3 Information Communications Technician Apprenticeship. What You’ll Do: Provide first and second-line technical support More ❯

Are you passionate about technology and eager to play a crucial role in keeping complex systems running smoothly? Join us as an IT Support Apprentice and help power the information and communication technology that drives Amazon’s operations. Role As an IT Support Apprentice, you’ll work with innovative technology to ensure our business runs efficiently … by executing technical procedures and providing high-quality first and second-line support. You’ll resolve hardware, operating system, and software issues while supporting the IT and telecommunications infrastructure that keeps our fulfilment network connected. You’ll be based in one of our UK Fulfilment Centres, where millions of products are processed and shipped to customers worldwide. These are … fast-paced, highly energised environments - perfect for those who thrive on learning, problem-solving, and making a real impact. Working alongside experienced IT professionals, you’ll gain practical experience across a range of systems while building your technical knowledge through the Level 3 Information Communications Technician Apprenticeship. What You’ll Do Provide first and second-line technical support More ❯

Are you passionate about technology and eager to play a crucial role in keeping complex systems running smoothly? Join us as an IT Support Apprentice and help power the information and communication technology that drives Amazon’s operations. Role As an IT Support Apprentice, you’ll work with innovative technology to ensure our business runs efficiently … by executing technical procedures and providing high-quality first and second-line support. You’ll resolve hardware, operating system, and software issues while supporting the IT and telecommunications infrastructure that keeps our fulfilment network connected. You’ll be based in one of our UK Fulfilment Centres, where millions of products are processed and shipped to customers worldwide. These are … fast-paced, highly energised environments - perfect for those who thrive on learning, problem-solving, and making a real impact. Working alongside experienced IT professionals, you’ll gain practical experience across a range of systems while building your technical knowledge through the Level 3 Information Communications Technician Apprenticeship. What You’ll Do Provide first and second-line technical support More ❯

3rd Line IT Support Engineer – Leeds - £45,000 + Great Opportunity! Role: 3rd Line IT Support Engineer Location: Leeds Salary: £40,000 - £45,000 + Benefits Interviewing Immediately – Apply Now I am representing a client based in Leeds who are looking to expand their team! This position comes as part of their growth plans for … and much more. Again, technical skills are a must, but we are looking for someone who can take ownership of a position and always looking to step up their IT career! Please do not waste any time and apply below, we are moving fast with this vacancy! Benefit Package: ** Pension scheme** Private Healthcare** Working with the latest technology in More ❯

1st Line Support Technician York (YO26) £26,500 pa Invigorate Recruitment is working with its client a leading UK training provider. They are seeking an enthusiastic and passionate person to join their Digital team as a 1st Line Support Technician. As the 1st Line Support Technician, you will work on a variety of projects with a small … team allows team members to get involved and make a real difference in the company. Key Responsibilities of the 1st Line Support Technician: Capturing, managing and completing IT support tickets Answering phone and providing support (can be remote desktop support) Research/Quoting/Ordering of IT equipment Updating and maintenance of IT … and supplies for multiple-departments Fault finding and diagnostics Hardware maintenance & upgrades Managing user accounts across various systems QA Testing of new systems Skills & Experience of the 1st Line Support Technician: Good communication skills; both verbal and written Extremely organised Experience in Windows & Mac OS Knowledge of Unix/Linux is preferable Ability to research problems independently and offer More ❯

IT Support Technician required to join a leading global consultancy organisation on a contract basis, providing hands-on technical support across a range of systems, software, and devices. Working to provide both remote and on-site support, this role is key to keeping business operations running smoothly and efficiently. The successful candidate will deliver first and … second-line support, resolving hardware, software, and network issues across multiple platforms. They’ll play a vital role in maintaining and improving IT systems, installing and configuring new technology, and ensuring all services perform at their best. Our client are looking for someone with solid experience in Windows 10 and the Microsoft Office suite, as well as strong … troubleshooting skills for desktop and laptop hardware. Experience with laptop builds and imaging, along with support for iOS and Android mobile devices, is essential. Basic printer maintenance will also form part of the role. Excellent communication and customer service skills are a must, with the ability to explain technical issues clearly and confidently. If you’re a problem-solver More ❯

Our client are a UK based managed services business who are looking to add a IT Support contractor on site for three months at their government customer site in Lytham St Annes. This role will be based Mon - Fri on site support to be part of the service team supporting multiple users on Active Directory Administration, User … Group Management , Windows , MS Products and Network Connectivity. Updating new Kit and swapping out. There is also occasional out of hours support required. To qualify: Must have 2+ years experience in IT support roles Must have excellent communication skills Must be able to commute to Lytham five days per week Must be eligible for SC Please feel More ❯

Our global client has tasked us with finding them an experienced IT Support Engineer to join the team on a contract basis. Further details as follows: Role: IT Support Engineer (Systems, Service Desk) Day rate: £210 inside ir35 Location: Hull - 5 days a week onsite Duration: 3 months Start: Monday 3rd November Skills: You will be … installing, and configuring new systems, and maintaining network security. You will also be involved in training and supporting end-users, documenting procedures and best practices, and collaborating with other IT professionals. You should also have excellent communication and problem-solving skills, a customer-oriented attitude, and the ability to work independently or as part of a team. You should More ❯

Our global client has tasked us with finding them an experienced IT Support Engineer to join the team on a contract basis. Further details as follows: Role: IT Support Engineer (Systems, Service Desk) Day rate: £210 inside ir35 Location: Hull - 5 days a week onsite Duration: 3 months Start: Monday 3rd November Skills: You will be … installing, and configuring new systems, and maintaining network security. You will also be involved in training and supporting end-users, documenting procedures and best practices, and collaborating with other IT professionals. You should also have excellent communication and problem-solving skills, a customer-oriented attitude, and the ability to work independently or as part of a team. You should More ❯

IT Service Technician Cheshire/South Manchester On behalf of our industry-leading client based in Altrincham, we are currently recruiting for a IT Service Technician. As IT Service Technician, you will provide 1st/2nd line technical support queries in a professional manner, always maintaining a high degree of customer service. The IT Service … coming through and provide solutions where possible, owning the resolution of each customer query. Prioritise incoming queries Answering calls, dealing with email requests, Face to face/at desk support, remote support for teams outside Head Office. Drive service improvements and add value to processes To carry out routine configuration and installation of software and hardware. To provide … customer service excellence, ensuring all users contacts are handled in a pleasant, helpful, and professional manner, with regular updates provided to the customer. The IT Service Technician will have the following: Office 365 Admin & Management experience of the full suite of apps including OneDrive, Exchange, Teams, Yammer. Azure Active Directory Maintenance Desktop Support Win10 & MacOS Device Management & Monitoring More ❯

IT Service Technician – Cheshire/South Manchester On behalf of our industry-leading client based in Altrincham, we are currently recruiting for a IT Service Technician. As IT Service Technician, you will provide 1st/2nd line technical support queries in a professional manner, always maintaining a high degree of customer service. The IT Service … coming through and provide solutions where possible, owning the resolution of each customer query. Prioritise incoming queries Answering calls, dealing with email requests, Face to face/at desk support, remote support for teams outside Head Office. Drive service improvements and add value to processes To carry out routine configuration and installation of software and hardware. To provide … customer service excellence, ensuring all users contacts are handled in a pleasant, helpful, and professional manner, with regular updates provided to the customer. The IT Service Technician will have the following: Office 365 Admin & Management – experience of the full suite of apps including OneDrive, Exchange, Teams, Yammer. Azure Active Directory Maintenance Desktop Support – Win10 & MacOS Device Management & Monitoring More ❯

2nd Line Support Engineer – IT MSP Client The 2nd Line Support Engineer is responsible for handling second line support requests. This relates to all technology, to include: workstations, servers, printers, networks, vendor specific hardware and software, Office 365, SharePoint and other cloud technologies. Key Duties/Responsibilities IT Support relating to technical issues involving … Microsoft’s core business applications and operating systems. Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security Remote access solution implementation and support: VPN, Remote Desktop Services. Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets Communication with customers as required: keeping them informed of incident … to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently Escalate service requests that require 3rd line and field service engineer level support Key Technical Background Office 365 Exchange SharePoint Azure Active Directory Microsoft Intune Microsoft Teams Windows Server(s), 2019, 2016, 2012, 2008 Active Directory DNS/DHCP Routing and Remote More ❯

3rd Line IT Support £35,000 - £45,000 Sheffield We are looking for an experienced third line support analyst to come in and hit the ground running with our client who are the leading manufacturing/engineering organisation. The successful candidate will provide support to an extensive system catalogue across a widespread site operating at a … 3rd line level. Role Overview: Play a key part in the smooth running of the IT infrastructure from network to server stack. Managing physical IT environment, i.e. servers, network switches, etc. Participating in project work, including development of new services, Continual Service Improvement projects and ad hoc operational projects. Assessing risks, identifying critical service and system dependencies and More ❯

2ND LINE IT SUPPORT3-6 MONTH CONTRACT DAY RATE - £200.00 (INSIDE) LOCATION: YORK HYBRID WORKING Your new role A 2nd Line IT Support Contractor is required to join a well-established IT Service Desk who supports the business on a National scale. The 2nd Line Contractor will be part of the Team who pick up and … resolves any escalated incidents and service requests and those requiring advanced troubleshooting and resolution. What you'll need to succeed * Previous experience of working on a busy IT Service Desk* Strong knowledge of Windows 11 (On-premise domain & Cloud integrated)* Experience with Active Directory and Azure Active Directory user & group administration* Ability to support M365 services (Teams, SharePoint More ❯

Support Pearls Project with IT systems and digital marketing. Help our small team stay organised, support to set up workable IT systems, improve communication, and share about our work in an ethical and sensitive way. What difference will you make? Behind the scenes, efficient IT systems and strong digital communication are essential to how we … presence Share stories of our work with women to increase awareness, team and resources. Attract volunteers, supporters, and funding opportunities Ensure our work remains secure, efficient, and sustainable Your support will make a tangible difference to a small but dedicated team working to ensure women feel seen, valued, and connected. You'll be helping us grow our reach, improve … how we work and enabling us to do more work with women through having specialist support within these areas. What are we looking for? We're looking for a volunteer who combines technical skill with empathy, integrity, and a strong ethical approach. The ideal person will bring experience in IT systems and/or digital marketing, and will More ❯