101 to 125 of 330 ITIL Jobs in the North of England

manufacturing environments Understanding of PLC networks, Operational Technology and remote support for factory systems Experience and qualifications in IT networking, understanding of VPNs, Firewalls, VLAN and routing Understanding of ITIL and Project Management strategies Experience and qualifications with Microsoft365, including Intune and Azure Experience of training others within an IT team TO APPLY Please send your updated CV to Tony More ❯

Employee discount shopping schemes on major brands and retailers Gym membership discounts What will you deliver? Effective service delivery, customer SLA management, expert knowledge and practical implementation of the ITIL V3 framework. Contractual knowledge of Service Level Agreement, OLA, CSF, KPIs and Service Credit structures for specific customer services. Monitoring and awareness of the overall performance of secure networks customer … requires expert experience in either a service management or technical solution role including some of the following: Significant experience in service and operational environments working in line with the ITIL V3 Framework and the associated service lifecycles. Service governance within a recognized process framework ISO20000 and knowledge of Chorus 2 PDCS or similar service management frameworks. Technical management of subcontract More ❯

Employee discount shopping schemes on major brands and retailers Gym membership discounts What will you deliver? Effective service delivery, customer SLA management, expert knowledge and practical implementation of the ITIL V3 framework. Contractual knowledge of Service Level Agreement, OLA, CSF, KPIs and Service Credit structures for specific customer services. Monitoring and awareness of the overall performance of secure networks customer … requires expert experience in either a service management or technical solution role including some of the following: Significant experience in service and operational environments working in line with the ITIL V3 Framework and the associated service lifecycles. Service governance within a recognized process framework ISO20000 and knowledge of Chorus 2 PDCS or similar service management frameworks. Technical management of subcontract More ❯

Strong problem-solving and communication skills. Familiarity with Windows OS, Office 365, Active Directory, and basic networking. A can-do attitude and the ability to work well under pressure. ITIL knowledge or certifications are a bonus. Ready to take the next step in your IT career? Apply now and be part of a team that values innovation, growth, and great More ❯

Closing date: 30th June 2025 As Head of IT Service Management, you will lead a diverse and high-performing team of approximately 30 professionals across key service functions and ITIL processes including Service Managers, Service Reporting & Analytics, Service Level and Availability Management, Configuration Management, Service Integration, Change Enablement, Release Management, Incident Management and Problem Management. You will be responsible for … including determining the technology resilience metrics and reporting of this data. You will also play a key role in developing future service capabilities, including the adoption and maturing of ITIL practices, modernisation of services processes and ways of working and the evolution of service reporting and tooling. This is a leadership role that demands strategic vision, strong relationship-building skills … the legislative/regulatory framework Commercially astute with the ability to understand and be innovative in the approach to managing budgets and risk framework Senior IT management skills, with ITIL and ServiceNow experience Strong leadership skills, ability to manage multiple teams, and inspire and energise people. About Royal London We're the UK's largest mutual life, pensions and investment More ❯

Sophos Qualifications GCSES at Grade C or above in English & Mathematics or equivalent Industry Standard computing qualifications such as Microsoft and CompTIA, CompTIA Network+, Security+, Server+ or other certification ITIL Foundation Qualification (desirable). What we offer We offer great rewards and perks including: excellent supervision, peer support, learning opportunities and career prospects retail and lifestyle discounts free DBS check More ❯

to work proactively, manage priorities effectively, and apply initiative will help BT remain a trusted leader in secure communication What You’ll be Doing: Provide leadership on Agile/ITIL processes and be a decision maker within the security team; Advising those who will be working directly with yourself on best practices and able to support from a 3rd Line More ❯

Summary The Service Assurance Lead is a senior role accountable for leading a team of Service Assurance Managers to deliver effective Service Management across assigned D&T Tribes (product, platform, and infrastructure). Embedded within these Tribes, the team acts More ❯

networking understanding (routers, switches, VPNs, etc.) Excellent communication skills and a customer-focused approach Organised, reliable, and proactive Full UK driving licence preferred Desirable: Relevant IT certifications (Comptia, Microsoft, ITIL, etc.) Previous experience mentoring or training junior team member Please note: we can only accept applications from candidates who have the right to work in the United Kingdom without requiring More ❯

Microsoft 365, Windows 10/11, and standard software packages Collaborate with wider IT team to escalate and resolve complex issues Maintain documentation and support logs in line with ITIL standards Travel between sites as needed to support onsite users IT Service Analyst Requirements Proven second-line support experience within a multi-site environment Strong knowledge of Microsoft products (including More ❯

within an MSP. Prior experience in a team lead or supervisory role is highly desirable. Strong understanding of Windows OS, Microsoft 365, basic networking, and desktop troubleshooting. Knowledge of ITIL principles and service desk best practices. Excellent interpersonal, communication, and customer service skills. Proven ability to manage competing priorities and remain calm under pressure. Benefits: Competitive salary up to More ❯

with hands-on Azure experience. Strong understanding of cloud and traditional infrastructure (networking, storage, server, security). Experience with hybrid environments, backup strategies, and business continuity planning. Familiarity with ITIL practices and working within a ticketing system. Technical knowledge in areas such as Azure AD, Microsoft 365, DNS, Kubernetes environments, and Linux server support. If you’re keen on getting More ❯

presenting the ideas and experience of others, or generated by artificial intelligence (AI), as your own. Please see job description attached for full list of responsibilities. Person Specification Education ITIL Practitioner/Practice Manager level or equivalent in relevant government Digital, Data and Technology (DDAT) framework disciplines (eg Service Level Management, Change/Release, Incident and problem, Availability, Capacity etc … small teams within an IT/Digital function and/or matrix management of IT/Digital professionals to achieve business outcomes Experience Experience of management and implementation of ITIL processes enabling effective service management practices Skills Knowledge of how to measure and monitor infrastructure performance, risks and dependencies to support effective identification of live services needs Disclosure and Barring More ❯

presenting the ideas and experience of others, or generated by artificial intelligence (AI), as your own. Please see job description attached for full list of responsibilities. Person Specification Education ITIL Practitioner/Practice Manager level or equivalent in relevant government Digital, Data and Technology (DDAT) framework disciplines (eg Service Level Management, Change/Release, Incident and problem, Availability, Capacity etc … small teams within an IT/Digital function and/or matrix management of IT/Digital professionals to achieve business outcomes Experience Experience of management and implementation of ITIL processes enabling effective service management practices Skills Knowledge of how to measure and monitor infrastructure performance, risks and dependencies to support effective identification of live services needs Disclosure and Barring More ❯

Kingdom Location: Hook Sector: Infrastructure & IT Daily Rate: GBP £350 to £400 Job Type: Contract Technologies: Networking cisco Routers and Switches Load Balancing Wireless Networking LAN WAN WAN CCNP ITIL Endeavour Recruitment has urgent requirement for a contract for an SC Cleared Network Design Engineer to join an international technology business based in Hook. Initially a 10 month engagement paying … the following is extremely beneficial: - F5 Load Balancers/Checkpoint Firewalls, Cisco and HP Wireless/Riverbed WAN accelerators. Understanding of IT Service Management (ITSM) and IT Infrastructure Libraries (ITIL) processes Degree in Computer Science, Telecommunication or equivalent. If you are SC cleared, live a commutable distance to Hook and are looking to work on enterprise scale solutions and using More ❯

and communication skills are essential SC Clearance held or eligible for SC It would be beneficial if the candidate has at least one IT related Certification such as Prince2, ITIL, MS Foundation certifications, AWS certifications, etc. Understanding of common IT delivery frameworks and methodologies Additional Information Netcompany Academy Through our Netcompany Academy, we offer a diverse range of courses, seminars More ❯

end to end programme process including the use of ServiceNow Integrated Risk Management module to support integrated IT risk Management processes. An understanding of the principals around CMMI, COBIT, ITIL, PMI, Prince2, ISO27001, SOC2. Cybersecurity or IT Risk Management experience which should include either control testing or compliance assessment experience. A strong understanding of system development life cycles approaches and … concepts (CMMI knowledge an asset). Understand IT Operations and Service Management with strong understanding of ITIL framework or MOF (ITIL or equivalent certification an asset). Diplomatic and persuasive with an ability to handle difficult conversations and confidently manage senior stakeholders such as CIOs and CEOs. Experience developing a control library and automating into ServiceNow IRM. Detailed knowledge of More ❯

end to end programme process including the use of ServiceNow Integrated Risk Management module to support integrated IT risk Management processes. An understanding of the principals around CMMI, COBIT, ITIL, PMI, Prince2, ISO27001, SOC2. Cybersecurity or IT Risk Management experience which should include either control testing or compliance assessment experience. A strong understanding of system development life cycles approaches and … concepts (CMMI knowledge an asset). Understand IT Operations and Service Management with strong understanding of ITIL framework or MOF (ITIL or equivalent certification an asset). Diplomatic and persuasive with an ability to handle difficult conversations and confidently manage senior stakeholders such as CIOs and CEOs. Experience developing a control library and automating into ServiceNow IRM. Detailed knowledge of More ❯

of scripting and automation for ARIS (e.g., JavaScript, XML) is desirable. Ability to work independently and collaboratively in a dynamic environment. Preferred Certifications: ARIS Certified Administrator or equivalent certification. ITIL Foundation Certification (preferred but not required). If you are ready to take your expertise to the next level, apply now to become our next Process Management Specialist (ARIS) and More ❯

With Ticketing Systems And Support Tools. 3. Basic Knowledge Of It Operations And Infrastructure. 4. Excellent Communication And Interpersonal Skills For Effective Customer Interaction And Team Collaboration. Certification 1. Itil Foundation Certification Is Recommended But Not Mandatory. 2. Optional Certifications In Relevant Product Support Technologies Are Valuable For This Role. More ❯

to demonstrate equivalent knowledge, skills and experience. Relevant high level subject matter qualification (SQL Server) or equivalent knowledge, skills and experience. Evidence of continued professional development Desirable ILM Qualification ITIL Qualification Project Management Qualification (Prince 2, SCRUM, etc) Skills Essential Ability to coach and mentor staff to develop their technical skills and experience. Able to work on own initiative. Works More ❯

configuration and release management, incident and problem management). Qualifications Essential IT related degree or equivalent OR Significant demonstrable experience in developing and/or supporting IT systems. Desirable ITIL Foundation (or equivalent) Professionally recognised certification at appropriate level in area of specialism. Person Specification Personal Qualities, Knowledge and Skills Essential Works with autonomy and initiative. Accountable for work of … configuration and release management, incident and problem management). Qualifications Essential IT related degree or equivalent OR Significant demonstrable experience in developing and/or supporting IT systems. Desirable ITIL Foundation (or equivalent) Professionally recognised certification at appropriate level in area of specialism. Employer details Employer name NHS Business Services Authority Address Stella House Goldcrest way, Newburn Riverside Newcastle Upon More ❯

CONTRACT - Service Delivery Manager/Technical Delivery Manager Hybrid - Leeds - £400PD Flex Job Title: Service Delivery/Project Manager Education: Degree Calibre Qualifications: ITIL and a Project Delivery Qualification Industry: FS Location: Leeds, City Centre THIS ROLE IS TO COVER THE PERIOD WHILST A PERMANENT HIRE IS MADE - YOU WILL BE ABLE TO APPLY PERMANENTLY. As part of an ever … of changes within the organization and general corporate news. Resolves and/or escalates issues in a timely fashion. Understands how to communicate difficult/sensitive information tactfully. Qualifications: ITIL Higher Education qualification in IT/Management or work-based experience Ideally holds a Project delivery qualification (Prince2 More ❯

qualification in Information Technology, or related discipline Ability to work independently, and as part of a globally decentralised team Enthusiastic personality with excellent communication skills Desirable (but not essential) ITIL Foundations Certification Previous experience in a service desk or IT support role (including internships or volunteering) Exposure to tools like Google Workspace, Microsoft 365, Jira/Confluence Relevant industry recognised More ❯

existing IT General Controls from across access, change, and operations domains drawing on experience to do so independently and/or with minimal support. Working knowledge of COBIT/ITIL Frameworks Comfortable performing IT Risk Assessments across a variety of IT domains. Strong analytical and problem-solving skills, being able to decipher sometimes complex information, analyse and report on for More ❯