101 to 125 of 253 ITIL Jobs in the North of England

systems, ensuring timely resolution or esca-lation of technical issues. Documentation: Maintain thorough documentation of system configurations, changes, and standard operating procedures. Understanding of ITIL Skills and experience:Relevant experience in IT systems administration or engineering roles within large MSPs. Relevant expertise in a variety of virtualized Desktop environments Citrix ...

value of non-functional requirements and how they can be incorporated into a compelling architecture. Awareness of, and preferably practitioner of, CIS, DAMA, INCOSE, ITIL, and/or TOGAF. Ability to evaluate and recommend emerging technologies and alternative approaches. Strong expertise and experience in multi-modal delivery methods. KEY RESULT ...

other applications Experience working in an IT support/help desk services, preferably with experience in providing application maintenance support Proficiency with ITSM and ITIL frameworks, familiarity with incident, problem, change and knowledge management Experience in Software programming languages (e SQL, HTML,XML, C,C#, C+, VB) Experience in Software ...

Desirable Experience It would be beneficial, although not essential, to have: Experience using cloud platforms such as Microsoft 365 or Microsoft Azure. Familiarity with ITIL practices or service desk systems. Previous experience within a fast-paced technical support environment Why Join? If you are looking for an opportunity to develop ...

least 5 years of experience in managing large scale IT maintenance-related projects or in an existing service management function Significant experience with ITIL framework. ITIL v4 Foundation or higher would be beneficial. Project management experience. Prince2 or Agile Foundation would be beneficial. Experience in c-suite level stakeholder management … outcomes for your customers Provide detailed analysis based on Service Reporting to identify ticket patterns and any changes to service Oversee and execute core ITIL processes for your customers (Major Incident Management, Problem Management, Change Management) Maintain and lead IT service reviews with customers and internal stakeholders Continually review ...

stakeholder management skills Ability to prioritise workloads, manage competing deadlines, and remain calm under pressure Relevant technical qualifications or certifications, such as Microsoft, Cisco, ITIL, or equivalent experience, are desirable Key Benefits of Working in Our IT Team Competitive salary and benefits package Supportive and inclusive working environment Opportunities ...

Ability to utilise monitoring tools for proactive issue resolution and troubleshooting complex technical issues. Added Extras: While not mandatory, the following will be advantageous: ITIL Version 4 Foundation Certificate. Understanding of cybersecurity principles and best practises for infrastructure and network. Knowledge of PowerShell or Python for automation and configuration management. ...

rotations where required. Perform root cause analysis and implement preventative measures for recurring issues. Manage change requests, releases, patches, and upgrades in line with ITIL best practices. Develop operational documentation, runbooks, and scheduling standards. Support cloud-based deployments and containerised AutoSys environments. Skills & Experience : Expert knowledge of Broadcom AutoSys Workload ...

high-performing teams and fostering a culture of quality, accountability and continuous improvement. A strong understanding of service management principles and experience operating within ITIL-aligned environments. A track record of improving technology services through the effective use of user insight, performance data and operational metrics. Strong stakeholder management skills ...

Proven ability to troubleshoot complex systems under pressure• Experience in 24/7 support role• Experience in financial services or payments environments• Understanding of ITIL practices, change, and release management• Familiarity with Agile methodologies and team-based delivery• Experience with functional and non-functional deployments• Knowledge of programming ...

incidents, policy changes, exceptions, and operational support within regulated organisations. Understanding of compliance management, governance processes, audit requirements, and regulatory controls. Experience working within ITIL-aligned Incident, Problem, Change, and Service Management frameworks. Security Automation & Engineering Experience automating network security processes, including: Rule lifecycle management Policy validation Compliance reporting Security ...

What We’re Looking For Senior leadership experience with responsibility for IT and digital services across multi-site organisations Strong service delivery expertise and ITIL-aligned operational management Proven cybersecurity leadership within regulated or sensitive environments Successful delivery of major IT systems, platforms, and transformation programmes Experience managing budgets, third ...

performance of critical business applications. The role will include monitoring and supporting business-critical applications, investigating and resolving production incidents in line with ITIL processes, and working with engineering teams to improve application reliability, performance, and operational resilience. You will also leverage monitoring and observability tools to proactively identify issues ...

looking for someone who has sound practical knowledge on the use and application of risk assessment methodologies in systems and software development (including Agile, ITIL and V-model processes) and combining them for optimal solutions. If your career has given you the opportunity to author and publish technical reports, advise ...

looking for someone who has sound practical knowledge on the use and application of risk assessment methodologies in systems and software development (including Agile, ITIL and V-model processes) and combining them for optimal solutions. If your career has given you the opportunity to contribute to technical reports, advise clients ...

emerging security threats Ensure compliance with Vitality’s ISMS, Regulatory requirements and Information Security best practice frameworks (e.g. ISO27001, GDPR, NIST, Cyber Essentials, ITIL) to ensure the Confidentiality, Integrity and Availability of Vitality Information Systems Deliver key Information Security initiatives/projects, in line with InfoSec and Cyber Security strategy ...

bring to the team Experience in Problem Management, Live Operations, service management, or operational improvement within games, player support, or digital services Knowledge of ITIL Problem Management practices through certification or equivalent practical experience Experience reviewing operational data, incidents, or ticket trends to identify recurring issues Strong written, verbal ...

/ELT workflows. Experience designing solutions that work with legacy systems, SaaS, and enterprise applications. Certifications such as TOGAF, Azure/GCP Architect, ITIL, PRINCE2, Agile/Scrum, Azure AI Engineer, UiPath, or Power Automate are an advantage. Inclusion Freshfields is an equal opportunities employer and all applications received ...

Java, Python, NodeJS, or C# Strong hands-on Azure experience Experience with infrastructure-as-code technologies such as Terraform Solid understanding of ITIL practices Experience supporting and operating production systems within an on-call environment, including incident triage, technical investigation, remediation and post-incident review. Experience implementing and deploying production ...

effectively across technical and non-technical audiences Experience leading, mentoring, or managing technical teams Strong planning, organisational, and problem-solving skills Experience working within ITIL or similar service management environments Good understanding of application lifecycle management, system changes, and technology projects Confident producing and presenting service reports, dashboards, and performance ...

Directory, Group Policy and FSLogix . Virtualisation experience, including VMware, Hyper-V and/or XenServer . Experience with Ivanti . Strong understanding of ITIL processes and enterprise support environments. Excellent troubleshooting and root cause analysis skills. Experience with SysTrack or Nexthink would be beneficial, although training can be provided. ...

cloud-based platforms or other enterprise applications. Background working with managed service providers and outsourced support models. Experience within complex, multi-site organisations. ITIL certification or equivalent service management qualifications. Personal Attributes Delivery and outcomes focused. Comfortable operating in fast-paced environments. Able to manage competing priorities effectively. Collaborative ...

Desirable experience Entry‐level Azure certification such as AZ‐900 or AZ‐104 Exposure to automation tools such as Terraform or Ansible Awareness of ITIL or service management frameworks Our culture At System C, we value collaboration, ownership and integrity. You will be supported to learn, grow and develop your ...

platforms (e.g. Snaplogic). Proficiency in programming languages such as C#, PowerShell, SQL, or Python. Experience with tools like Azure DevOps and knowledge of ITIL frameworks. Strong communication, collaboration, and problem‐solving skills. What We Offer: A people‐first culture that values collaboration, inclusion, and continuous learning. Opportunities for professional ...

proactive, customer-focused mindset. You’ll bring: Previous experience in an Application Support, Production Support, Site Reliability, or Operations-focused role Experience working within ITIL-aligned environments, including Incident, Problem, and Change Management processes Strong analytical and troubleshooting skills with the ability to diagnose and resolve complex technical issues Excellent ...