101 to 125 of 176 ITIL Jobs in the North of England

ServiceNow modules such as ITSM, ITOM HRSD * Excellent troubleshooting skills * Strong knowledge and understanding of ServiceNow best practice * Commercial experience in ServiceNow usage, Configuration and Administration * Good understanding of ITIL principles * Commercial experience within legal sector would be extremally beneficial * ServiceNow Certification such as System Administrator * Strong stakeholder management and communication skills In accordance with the Employment Agencies and Employment More ❯

Skills: Cisco Call Manager, Contact Centre & Unity expertise Endpoint device management (desk phones, Jabber, Webex) Experience with VMware, Putty, and monitoring tools Strong communication and stakeholder engagement Familiarity with ITIL processes and service management tools (e.g., Freshservice) Desirable: M365 (Teams/Teams Phone), AD/Azure AD, SCCM Experience with BTS (e.g.Atereo) platform If you are an experienced Telephony Engineer More ❯

compliance records, and security documentation to audit standards. Support incident, change, and problem management, driving service improvements. Essential Experience Proven expertise in cryptography, HSMs, and key/certificate management. ITIL Foundation certification and experience in operational security environments. Strong stakeholder management and communication skills. Bachelor’s degree in Computer Science or related discipline. Desirable: Security or project management certifications (e.g. More ❯

and SREs Any of the following would also be useful: Microsoft AZ-104 (Administrator) AZ-400 (DevOps Engineer Expert), AZ-305 (Solutions Architect), CKA/CKAD, HashiCorp Terraform Associate ITIL 4 Foundation or SRE Foundation Please send CV for full job description. Excellent package including strong annual bonus, flexible working and competitive pension. More ❯

and SREs Any of the following would also be useful: Microsoft AZ-104 (Administrator) AZ-400 (DevOps Engineer Expert), AZ-305 (Solutions Architect), CKA/CKAD, HashiCorp Terraform Associate ITIL 4 Foundation or SRE Foundation Please send CV for full job description. Excellent package including strong annual bonus, flexible working and competitive pension. More ❯

and SREs Any of the following would also be useful: Microsoft AZ-104 (Administrator) AZ-400 (DevOps Engineer Expert), AZ-305 (Solutions Architect), CKA/CKAD, HashiCorp Terraform Associate ITIL 4 Foundation or SRE Foundation Please send CV for full job description. Excellent package including strong annual bonus, flexible working and competitive pension. More ❯

and SREs Any of the following would also be useful: Microsoft AZ-104 (Administrator) AZ-400 (DevOps Engineer Expert), AZ-305 (Solutions Architect), CKA/CKAD, HashiCorp Terraform Associate ITIL 4 Foundation or SRE Foundation Please send CV for full job description. Excellent package including strong annual bonus, flexible working and competitive pension. More ❯

and SREs Any of the following would also be useful: Microsoft AZ-104 (Administrator) AZ-400 (DevOps Engineer Expert), AZ-305 (Solutions Architect), CKA/CKAD, HashiCorp Terraform Associate ITIL 4 Foundation or SRE Foundation Please send CV for full job description. Excellent package including strong annual bonus, flexible working and competitive pension. More ❯

and SREs Any of the following would also be useful: Microsoft AZ-104 (Administrator) AZ-400 (DevOps Engineer Expert), AZ-305 (Solutions Architect), CKA/CKAD, HashiCorp Terraform Associate ITIL 4 Foundation or SRE Foundation Please send CV for full job description. Excellent package including strong annual bonus, flexible working and competitive pension. More ❯

or critical infrastructure environments . Strong knowledge of mechanical and electrical systems (HVAC, UPS, generators, switchgear, BMS, etc.) . Excellent problem-solving and incident management capabilities. Working knowledge of ITIL, ISO 27001, or Uptime Institute standards preferred. Ability to interpret technical drawings, operational data, and system logs. Qualifications SMSTS, CSCS Black Card, CITB Construction Site Manager Safety Certificate Ideally 5+ More ❯

management, or critical infrastructure environments. Strong knowledge of mechanical and electrical systems (HVAC, UPS, generators, switchgear, BMS, etc.). Excellent problem-solving and incident management capabilities. Working knowledge of ITIL, ISO 27001, or Uptime Institute standards preferred. Ability to interpret technical drawings, operational data, and system logs. Qualifications SMSTS, CSCS Black Card, CITB Construction Site Manager Safety Certificate Ideally 5+ More ❯

across infrastructure and applications Hands-on experience with monitoring tools such as Instana, Splunk, Prometheus, Grafana, or SolarWinds Confident supporting both Windows and Linux operating systems Experience working in ITIL-aligned support environments Understanding of web hosting technologies (DNS, HTTP/S, SSL Certs, and basic networking) Clear, confident communicator with strong stakeholder management skills Knowledge of AWS or cloud More ❯

across infrastructure and applications Hands-on experience with monitoring tools such as Instana, Splunk, Prometheus, Grafana, or SolarWinds Confident supporting both Windows and Linux operating systems Experience working in ITIL-aligned support environments Understanding of web hosting technologies (DNS, HTTP/S, SSL Certs, and basic networking) Clear, confident communicator with strong stakeholder management skills Knowledge of AWS or cloud More ❯

communications including presentations. Desirable: Knowledge of DevOps tools & Cloud computing. Proficient in use of delivery and collaboration tools (i.e. DevOps, JIRA, Confluence, SharePoint and MS Teams). Experience of ITIL principles and processes. Housing sector industry experience. Qualifications Essential: Educated to degree level or equivalent professional experience. Professional qualifications in programme and project management MSP, PRINCE2, APM or similar. If More ❯

Ability to work in a flexible and ever changing technical landscape Ability to work in an office environment. Ability to recognise opportunities for improvement on new and existing processes. ITIL Awareness What we need from you A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social More ❯

matter and your commitment to fulfilling this requirement promptly Person Specification Qualifications Essential G.C.S.E (or equivalent) at level C or above in the following subjects: English, Mathematics, Science Desirable ITIL Service Management Foundation Certificate Accreditation relating to Microsoft Training Essential To be trained to a sufficient level to be able to provide break/fix intervention on: ? Laptop Computers ? Desktop More ❯

joint responsibility with the Service Desk Team Leader (Desktop Support and User Admin) in the absence of the Service Desk Manager Assist in the implementation of and adherence to ITIL processes and best practices within the Service Desk Assisting in measuring and reporting on KPIs and SLAs for your team Leading the First Line Team: Ensuring that trend analysis and … of any Major Incidents underway, and potential workarounds for these Key Skills and Experience Proven experience in team supervision, workload prioritization and resource management Quantifiable experience in the following ITIL service management disciplines: Incident, Major Incident and Request Fulfilment Some experience of the ITIL Problem and Change disciplines. Ability to manage personal and team workloads (including management of team rotas More ❯

Knowledge of risk management frameworks such as ISO31000, NIST, COBIT or COSO. Understanding of control frameworks and IT general controls. Experience in control assurance is desirable. Certifications such as ITIL Master or Expert, CISA or CRISC would be beneficial. Strong communication skills and the ability to work with both technical and non technical stakeholders. Commercial awareness and a pragmatic approach More ❯

data analysis within large-scale business systems environments Demonstrated experience in developing cost estimates and proposals for IM&T components of major bids and programmes TOGAF certification (or equivalent) ITIL certification (or equivalent) Experience across the full solution development lifecycle, from concept to delivery Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an More ❯

data analysis within large-scale business systems environments Demonstrated experience in developing cost estimates and proposals for IM&T components of major bids and programmes TOGAF certification (or equivalent) ITIL certification (or equivalent) Experience across the full solution development lifecycle, from concept to delivery Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an More ❯

data analysis within large-scale business systems environments Demonstrated experience in developing cost estimates and proposals for IM&T components of major bids and programmes TOGAF certification (or equivalent) ITIL certification (or equivalent) Experience across the full solution development lifecycle, from concept to delivery Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an More ❯

data analysis within large-scale business systems environments Demonstrated experience in developing cost estimates and proposals for IM&T components of major bids and programmes TOGAF certification (or equivalent) ITIL certification (or equivalent) Experience across the full solution development lifecycle, from concept to delivery Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an More ❯

data analysis within large-scale business systems environments Demonstrated experience in developing cost estimates and proposals for IM&T components of major bids and programmes TOGAF certification (or equivalent) ITIL certification (or equivalent) Experience across the full solution development lifecycle, from concept to delivery Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an More ❯

the Managed Service Team, the Service Delivery Analyst will also provide 1st level and 2nd level support to customers and users within the faculties and central departments using the ITIL framework. This position is based on-site at the Portsmouth Campus. This appointment is a fixed-term contract for a period of 12 months. For internal candidates it may be More ❯

for ongoing progression in the business. The Role: Oversee and optimise IT infrastructure, including servers, networks, cloud, and databases Manage backups, disaster recovery, and ensure high system availability Maintain ITIL-aligned documentation and support security initiatives Provide 3rd line support and contribute to application management and system deployments The Person: IT support Engineer or similar Infrastructure experience Commutable to Beverley More ❯