IT Service Delivery Manager
- Hiring Organisation
- Liverpool University Hospitals NHS Foundation Trust
- Location
- Liverpool, L7 9NJ, United Kingdom
- Salary
- £66582.00 to £77368.00
services across all hospital sites. The post holder is accountable for the performance and continuous improvement of enterprise IT Service Management (ITSM) aligned to ITIL, ensuring digital services are resilient, responsive, and clinically safe, directly supporting patient care and operational effectiveness across a complex multi-site environment. The role operates … operation of IT Service Management across the UHL Group, ensuring consistency of service delivery across sites while maintaining local responsiveness. This includes embedding ITIL-aligned practices (incident, change, problem, service level management) and ensuring service reliability for critical clinical and operational systems, where failure would directly impact patient safety. Success ...