51 to 75 of 176 ITIL Jobs in the North of England

Meraki, VPNs, endpoint security). Strong service mindset, communication, and ownership. Experience leading others and working with central/global IT teams. Certifications such as MS-102, AZ-104, ITIL 4, or Meraki CMNA/CCNA are advantageous. You’ll have real ownership of UK IT operations, work closely with a collaborative global IT team, and make measurable improvements in More ❯

Meraki, VPNs, endpoint security). Strong service mindset, communication, and ownership. Experience leading others and working with central/global IT teams. Certifications such as MS-102, AZ-104, ITIL 4, or Meraki CMNA/CCNA are advantageous. You’ll have real ownership of UK IT operations, work closely with a collaborative global IT team, and make measurable improvements in More ❯

The desire to learn and the ability to maintain high levels of performance whilst working in what can be a high pressure environment. Although not essential a knowledge of ITIL, Microsoft Windows, Office and Active Directory would be advantageous, however appropriate training will be provided. You must have a flexible approach to your work whilst at the same time being More ❯

focus on client satisfaction and cost efficiency. A collaborative mindset and strong communication skills, with the ability to engage effectively with clients and internal teams. A good understanding of ITIL (V3/V4) processes and service management best practices. Awareness of cloud and end-user services, and how they contribute to operational success. A proactive, solutions-oriented approach to managing More ❯

governance, SLAs, and the commercial impact of technical decisions. Proven track record of delivery service improvement or automation initiatives. Experience working within formal change and incident management frameworks (e.g., ITIL). Technical Skills Expert knowledge of Microsoft Azure (IaaS, PaaS, governance, networking, and identity). AZ-104 and AZ-305 desirable. Skilled in scripting and automation (PowerShell required; Bicep/ More ❯

governance, SLAs, and the commercial impact of technical decisions. Proven track record of delivery service improvement or automation initiatives. Experience working within formal change and incident management frameworks (e.g., ITIL). Technical Skills Expert knowledge of Microsoft Azure (IaaS, PaaS, governance, networking, and identity). AZ-104 and AZ-305 desirable. Skilled in scripting and automation (PowerShell required; Bicep/ More ❯

ability to manage multiple configuration changes simultaneously. Desirable Experience working within a regulated or financial services environment. Knowledge of version control systems and CI/CD concepts. Familiarity with ITIL or structured change management processes. Understanding of automation, workflow design, and data configuration principles. The Application Timeline A first stage video call with the internal talent acquisition team (15 minutes More ❯

Windows 10/11, SharePoint, and more Experience required- Strong customer service skills Experience in 1st Line IT support Excellent communication and problem-solving abilities Familiarity with ServiceNow and ITIL practices Knowledge of O365, Windows, SharePoint More ❯

Windows 10/11, SharePoint, and more Experience required- Strong customer service skills Experience in 1st Line IT support Excellent communication and problem-solving abilities Familiarity with ServiceNow and ITIL practices Knowledge of O365, Windows, SharePoint More ❯

adaptability in a fast-paced setting. Passion for customer service excellence. Desirable Experience in IT services or MSP environments. Familiarity with ticketing systems and Microsoft 365. Professional certifications (e.g., ITIL, MCP, Helpdesk Habits). Why Join? Be part of a collaborative and values-driven team. Opportunity to shape client experience and team culture. Work with innovative tools and contribute to More ❯

with networks, data centres, end-user computing or cyber projects. Familiar with managing vendors and technology partners (3rd parties). Understanding of project/change management frameworks (PRINCE2, Agile, ITIL, etc.). Any exposure to Microsoft 365, Azure, Citrix, or NetApp environments would be advantageous. If interested and relevant, please send your CV and we will be in touch next More ❯

5+ years in a 3rd line IT support or similar role Strong knowledge of Microsoft technologies and enterprise IT systems Experience with AV, cloud environments (private/public), and ITIL processes Ability to juggle multiple projects with excellent communication skills Desirable: Azure, VMware/Hyper-V, scripting (PowerShell) You’ll thrive here if you are: A self-starter who takes More ❯

backups, disaster recovery and system performance. Administer Microsoft 365, Azure, Exchange and SQL environments. Provide 3rd line support and resolve complex technical issues. Ensure IT documentation and processes meet ITIL standards. About You: Strong knowledge of networking, cloud, domain services and endpoint protection. Experienced with Azure, Microsoft 365, Exchange, SQL and Mimecast. Excellent troubleshooting, communication and problem-solving skills. Full More ❯

backups, disaster recovery and system performance. Administer Microsoft 365, Azure, Exchange and SQL environments. Provide 3rd line support and resolve complex technical issues. Ensure IT documentation and processes meet ITIL standards. About You: Strong knowledge of networking, cloud, domain services and endpoint protection. Experienced with Azure, Microsoft 365, Exchange, SQL and Mimecast. Excellent troubleshooting, communication and problem-solving skills. Full More ❯

communicator, able to translate technical issues into business language. Desirable : Exposure to industrial, engineering, or construction environments – strong project base. Experience supporting technology change through business growth or acquisitions. ITIL, PRINCE2/Agile, and relevant Microsoft/Security certifications. Working Pattern : Hybrid: We offer flexibility in remote working; however, regular on-site presence at Bury is essential to succeed in More ❯

IT support team within an MSP . Strong technical grounding across infrastructure, networking, and cloud technologies. Proven ability to manage escalations and communicate clearly with senior stakeholders. Familiarity with ITIL and ISO27001 frameworks. Customer-focused, calm under pressure, and committed to continuous improvement. This is an opportunity to play a key leadership role within a fast-growing MSP , working with More ❯

IT support team within an MSP . Strong technical grounding across infrastructure, networking, and cloud technologies. Proven ability to manage escalations and communicate clearly with senior stakeholders. Familiarity with ITIL and ISO27001 frameworks. Customer-focused, calm under pressure, and committed to continuous improvement. This is an opportunity to play a key leadership role within a fast-growing MSP , working with More ❯

IT support team within an MSP . Strong technical grounding across infrastructure, networking, and cloud technologies. Proven ability to manage escalations and communicate clearly with senior stakeholders. Familiarity with ITIL and ISO27001 frameworks. Customer-focused, calm under pressure, and committed to continuous improvement. This is an opportunity to play a key leadership role within a fast-growing MSP , working with More ❯

contact details. Person Specification Qualifications Essential A Level/Diploma Level 3 Demonstrate commitment to ongoing personal development Good standard of basic education Desirable HND Computer Studies or equivalent ITIL Foundation Qualification or 1st Line Support Experience Experience Essential Experience of working within an office environment. Proven experience of working in a customer focused environment. Good knowledge of the MS More ❯

and deliver an IT/technology roadmap for business growth. Full UK driving licence Desirable Experience within a manufacturing, distribution, or similar operational SME. Knowledge of modern IT frameworks (ITIL, NIST, ISO27001). Project management certification or experience (Prince2, Agile, etc.). Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. More ❯

to the business. Strong understanding and demonstrated experience working within the Managed Service Operation. Excellent English communication skills, both written and oral and analytical skills. Knowledge and experience with ITIL Service Management Lifecycle framework and processes. Analytical and Communication skills. Should have experience in managing/maintaining/tracking of Asset Inventory. Follow the Laptop Reclamation Process and escalation guidelines More ❯

to the business. Strong understanding and demonstrated experience working within the Managed Service Operation. Excellent English communication skills, both written and oral and analytical skills. Knowledge and experience with ITIL Service Management Lifecycle framework and processes. Analytical and Communication skills. Should have experience in managing/maintaining/tracking of Asset Inventory. Follow the Laptop Reclamation Process and escalation guidelines More ❯

cloud-based project tools. High attention to detail and structured documentation skills. Willingness to travel and adapt to flexible working hours. Bonus Points (Desirable) Certifications: PRINCE2, APM, Six Sigma, ITIL, Health & Safety. Leadership or management qualifications. Who You Are Professional, approachable, and customer focused. Reliable, accountable, and proactive. A natural leader who inspires confidence and drives results. Why Join Us More ❯

AWS DevOps Engineer certification or above. Understanding of software development lifecycle. Ability to apply secure coding practices. Experience with CI/CD pipelines. Knowledge of user-centered design principles. ITIL certification will be desirable. Experience of working in Agile teams Overall Technology Stack (for reference): Hosting: AWS, Apigee, Cloudflare Languages: Java 8 (SpringBoot), Node 10, Groovy, Bash, Angular.js, Typescript, Drupal More ❯

RMM and Autotask PSA.* Demonstrable experience building and enforcing technical standards, service governance, and quality frameworks.* Excellent communication, stakeholder management, and cross-functional leadership skills.* Solid working knowledge of ITIL, ISO 27001, Cyber Essentials, and related compliance frameworks. Desirable Formal qualifications in IT service management, quality assurance, or related disciplines.Experience working within sectors requiring safeguarding and enhanced data protection (e.g. More ❯