51 to 75 of 253 ITIL Jobs in the North of England

operations, NOC or Command Centre environments. Strong Major Incident Management experience, including as on-call/on-shift MIM. Deep understanding of ITIL 4 practices — particularly Incident, Problem, Change Enablement, Monitoring & Event Management, and Service Continuity. Comfortable with high-pressure decision-making under ambiguity and time constraints. Excellent communication skills ...

operations, NOC or Command Centre environments. Strong Major Incident Management experience, including as on-call/on-shift MIM. Deep understanding of ITIL 4 practices — particularly Incident, Problem, Change Enablement, Monitoring & Event Management, and Service Continuity. Comfortable with high‐pressure decision‐making under ambiguity and time constraints. Excellent communication skills ...

similar deployment tooling. Experience working within technical consulting, professional services, implementation or customer-facing technical roles Experience producing high-quality technical documentation Familiarity with ITIL-aligned support and change management processes Excellent communication skills with both technical and non-technical stakeholders Must have the right to work ...

management. Preferred Qualifications Experience supporting financial technology platforms . Experience with cloud-native technologies, containerized environments, SRE practices, and modern automation frameworks. Familiarity with ITIL, SRE, DevOps, or technology risk management practices. Experience supporting globally distributed production environments operating in a 24x7 support model. At BNY, our culture allows ...

management. Preferred Qualifications Experience supporting financial technology platforms . Experience with cloud-native technologies, containerized environments, SRE practices, and modern automation frameworks. Familiarity with ITIL, SRE, DevOps, or technology risk management practices. Experience supporting globally distributed production environments operating in a 24x7 support model. About Us At BNY, our culture ...

projects (preferably Ping Identity) Relevant professional certifications, such as: Certified Information Systems Security Professional (CISSP) Certified Information Security Manager (CISM) Agile/Scrum certifications ITIL (Service Management) Personal Attributes Structured and disciplined thinker who brings order to complex environments Pragmatic and commercially aware, balancing risk reduction with business value delivery ...

with IT equipment relocations and provide remote or on-site support to other offices, including regular travel that may require overnight stays CANDIDATE REQUIREMENTS ITIL Service Management Foundation accreditation or willingness to study Knowledge and experience of working in an IT environment and IT incident management Experience dealing with Windows ...

fast-paced, high-pressure environment while handling multiple simultaneous tasks and priorities. Understanding of cloud-based technologies, microservices architectures, and distributed systems. Familiarity with ITIL processes, particularly Incident Management and Event Management. Previous experience in gaming, sports betting, or digital entertainment industries is preferred. Understanding of technical infrastructure including networking ...

legal right to work in the UK at the time of application. Demonstrable experience managing Incident, Problem and Change processes within an ITSM environment ITIL Foundation certification as a minimum, with Practitioner-level or higher desirable Experience chairing CAB and managing a forward schedule of change Excellent relationship management skills ...

ability to take responsibility for faults and work requests, and proactively seek resolutions for customers while keeping them informed of progress. Role Adopt ITIL best practice, to handle incoming incidents or requests to the Service Desk via: telephone, email or end-user portal to ensure courteous, timely and effective resolution ...

scheduled to be on call Skills, Qualifications, And Experience Proven experience in a Support or Service Desk role. Solid understanding and practical application of ITIL principles is essential, particularly in Incident and Problem Management. Demonstratable experience within the support space Demonstratable experience within the Incident & Problem space. Client-centric approach ...

support or service desk role. Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. Knowledge of IT service management principles (ITIL desirable). A team player with a proactive and continuous improvement mindset. Ideal for someone who enjoys solving technical problems, supporting users, and contributing ...

technical debt, incl. its causes, how to measure it, and remedial actions incl. decommissioning Significant in Enterprise and Solution Architecture roles Qualified in ITIL and TOGAF (The Open Group Architecture Framework Essential (Other) Enterprise applications knowledge of ServiceNow, Profinda, Concur, Replicon, SuccessFactors, M365 Dynamics, and similar Experience of working with ...

difficult or sensitive situations. Desirable Experience and Knowledge Experience leading engineers within a managed service provider or education-focused IT environment. Knowledge of ITIL or another recognised IT service-management framework. Experience coordinating major incidents, technical changes, maintenance programmes, or IT projects. Experience using service-management reporting and performance data. ...

SIEM tools. Strong communication, stakeholder management, and report-writing skills. Professional certifications such as CISSP, CISA, ISO 27001 Lead Auditor/Implementer, or ITIL are desirable. Additional Information Based in Leeds with regular travel to Runcorn and occasional UK and European travel (approximately 25%). DBS clearance required. Applicants must ...

platforms. Microsoft Intune, MECM/SCCM, or similar endpoint management technologies. PowerShell scripting and automation. Experience supporting large-scale enterprise endpoint estates. Knowledge of ITIL‐based service environments. Experience working within secure or restricted‐access environments. What's on Offer? Work within a highly secure, enterprise-scale environment. Exposure ...

platforms. Microsoft Intune, MECM/SCCM, or similar endpoint management technologies. PowerShell scripting and automation. Experience supporting large-scale enterprise endpoint estates. Knowledge of ITIL-based service environments. Experience working within secure or restricted-access environments. What's on Offer? Work within a highly secure, enterprise-scale environment. Exposure ...

Microsoft Intune, MECM/SCCM, or equivalent endpoint management platforms. PowerShell scripting and automation experience. Experience supporting large-scale enterprise endpoint environments. Familiarity with ITIL-based operational environments. Experience working within secure facilities or restricted-access environments. We are a Disability Confident Employer Capgemini Is Proud To Be a Disability ...

customer-focused IT or digital settings. Desirable Experience Sector Knowledge: Experience in Adult Social Care, Healthcare, or other highly regulated environments. Frameworks: Background in ITIL service management, business analysis, or digital transformation programmes. Core Knowledge & Skills Technical Management: End-to-end application lifecycle and service management principles. Communication: Outstanding relationship ...

skills Ability to coordinate multiple stakeholders Desirable Exposure to SIAM or multi-supplier environments Familiarity with incident management tooling and reporting outputs Understanding of ITIL Incident Management concepts Experience in regulated, government, or defence environments Key Deliverables Incident reporting packs Supplier incident performance metrics Incident status tracking and governance records ...

skills Ability to coordinate multiple stakeholders Desirable Exposure to SIAM or multi-supplier environments Familiarity with incident management tooling and reporting outputs Understanding of ITIL Incident Management concepts Experience in regulated, government, or defence environments Key Deliverables Incident reporting packs Supplier incident performance metrics Incident status tracking and governance records ...

operations. Internet-based operations – DNS, CDN, VPN and IPSEC protocols. Working knowledge of network monitoring/event management systems, for example SolarWinds, Splunk, ThousandEyes. ITIL knowledge/foundation certification. If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about ...

solutions/services to mitigate risk Strong communication and storytelling skills , adapting for technical and non-technical audiences Familiarity with service management practices (e.g. ITIL, ticketing systems) Relevant certifications (e.g. CISSP, CISM, Security+, cloud security ) – desirable Proactive, accountable, and customer-focused mindset with strong ownership Benefits We have a high ...

role at 2nd/3rd Line level, including support of VMWare vSphere, Microsoft and RHEL Firewall configuration Cyber Security tooling Desirable Qualifications and Experience ITIL v4 Level 6 qualification/Degree (or working towards) in Information Systems or similar Service Now Experience working in OT or highly regulated environments ...

stakeholder management skills Ability to prioritise workloads, manage competing deadlines, and remain calm under pressure Relevant technical qualifications or certifications, such as Microsoft, Cisco, ITIL, or equivalent experience, are desirable Key Benefits of Working in Our IT Team Competitive salary and benefits package Supportive and inclusive working environment Opportunities ...