51 to 75 of 135 ITIL Jobs in the North of England

/Data Analyst Working as part of the internal IT department, in the Service Desk Team, you will provide data support in accordance with ITIL best practice to ensure accurate recording of all reported incidents, changes and service requests that affect IT data infrastructure, resulting in timely and cost effective more »

and driving improvements. Is eager to lead, motivate, and collaborate, making a real difference in a bustling manufacturing setting. Holds qualifications or knowledge in ITIL, showing a structured approach to IT service management. Must have a full UK driving license and access to personal transport, ready to be on-site more »

Management, Mobile Itinerary applications and Analytic platforms Knowledge of alternative global online travel booking tools alongside an understanding of API and data integration platforms ITIL/Service based and Project Management qualifications or experience Proficient in the use of MS Office suite Proven record of working in a fast-paced more »

Degree or equivalent Formal project management qualification (PRINCE2 Practitioner or MSP Foundation) or ability to demonstrate substantial experience and success in delivering projects Desirable ITIL Foundation qualification Experience Essential Specialist experience of managing a series of complex, large inter-related projects or substantial clinical experience for those projects requiring clinical more »

coordinate activity, recommend improvements, and monitor service effectiveness Defining and owning performance metrics, delivering clear and relevant management across IT Services Strong understanding of ITIL processes such as Service Operations and Service Transition Strong interpersonal skills, understanding how other business areas function and promoting new ways of working to foster more »

send your CV to ( tom . craig @ nextech - group . co . uk ) IT Manager - technical - Windows - MCP - MSP - Service Desk - IT Support - SLA - ITIL - KPI - Team Management more »

with MYSQL or similar databases, project/people management experience. Skills and Abilities: Proficiency in GITHUB deployment, strong organizational and communication skills, experience with ITIL/Prince2 or equivalent methodologies, ability to work under pressure and lead a team. Education/Qualification: Degree in Computer Science/Maths/Statistics more »

escalated. Essential Skills: A minimum of two years' experience within a similar role providing service desk support or within the IT industry. Understanding of ITIL framework. Experience with multiple operating systems, such as Windows and MacOS. Have an understanding of infrastructure such as VMWare, Cisco and Hyper-V. Cloud experience more »

to live service Attributes Essential Excellent communication and inter- personal skills. Qualifications Essential Cisco Certified Network Professional (CCNP) Cisco Certified Network Associate (CCNA) Desirable ITIL qualification CISSP Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will more »

integration, including APIs, EDI, and middleware Proficiency in Microsoft Office, particularly Visio and Excel for documentation creation Exposure to SAP ERP/CRM and ITIL v3 foundation accreditation would be advantageous but not required more »

a full stack IT infrastructure, including mobile devices, laptops, tablets, firewalls, Azure, and remote hosted servers Familiarity with MDM, ideally Microsoft Intune Knowledge of ITIL is desirable Proficiency in Windows desktop/server environments with some Linux experience Progression Our client is a rapidly growing business and support employees, you more »

by engaging other members of the team Experience of working in a Support environment or rolling out a new PLM toolset An awareness of ITIL Foundations would be desirable The Air PLM Application Support team: As a senior Application Support Engineer, you will be responsible for troubleshooting technical issues within more »

Essential A degree in IT Systems, Software engineering , Computer Science or a related subject or relative equivalent experience. Evidence of continuous professional development. Desirable ITIL Foundation Certificate in IT Service Management. Experience Essential In depth experience of managing or designing, configuring and supporting application systems. Experience of working in an more »

and C# .NET. Preference for Power Platform experience. Client-facing acumen with D365 CS experience. Previous exposure to managed services environment and applications management. ITIL Foundation qualification preferred. Eligibility for SC level clearance You will be working with an outstanding organisation who prioritise the well-being and professional growth of more »

/S, MS Office Suite, application support Strong problem-solving skills and ability to think critically under pressure Organizational skills Time management Exposure to ITIL practices Ability to work independently and as part of a team in a fast-paced environment Customer focused Good problem-solving skills Desirable Previous experience more »

present to leadership What we are looking for: Bachelor's degree in related field or equivalent experience (Masters degree preferred) BRMP, PMP, Six Sigma, ITIL certifications preferred 16+ years of IT-related work experience 10+ years in management roles Strong experience in project management and system architecture methodologies Exceptional written more »

consultation. A current UK driving licence is required for this role. General Duties/Key Responsibilities: Service Deliver/Operations Understand and promote the ITIL framework in the daily role of service operations. Incident management will be of paramount importance as will the other service components of ITIL. To provide … Manager. Maintenance and administration of telephony systems across the group Report Writing and analytical analysis. Administration of MS Dynamics Nav, Office 365, Windows 10 ITIL Promote, champion and drive the use of ICT Infrastructure Library (ITIL) (BS15000, ISO20000) best practices across the ICT function. This will include the responsibility for … owning and developing some of the ITIL processes. Work in conjunction with the Group Service Delivery Manager and the Service Management Specialist to facilitate the development of the Incident/Problem/Change Management process to manage the Service Delivery against defined service level agreements and improve call resolution times. more »

to BDO Quality service level agreements to provide call handling, ticket and incident management, escalation and first line investigation and resolution in line with ITIL standards and agreed KPI measurements Ensure troubleshooting steps are followed consulting documentation, knowledge base, various support systems and appropriate websites Ensure regular ticket updates to … documentation Work and collaborate with all internal/external teams Provide on-site presence for any relevant IT requirement You'll be someone with: ITIL foundation v3.0 or greater - essential CompTIA N+/A+ Certified - desirable Experience of People Management - desirable CSIP Experience - Desirable Proven customer Service Experience Proven experience more »

in consulting and the delivery of the company's IT strategy. What you'll need to succeed A strong understanding of operating in an ITIL environment with excellent networking experience alongside support for Microsoft solutions. Capable and hands-on experience with Cisco network deployments (CCNA/CCNP Desirable) Demonstrable proficiency more »

using MySQL to resolve incidents and facilitate service requests. Experience and Expertise: Completed GCSEs in Mathematics and English (or equivalent qualifications). Proficient in ITIL processes and well-versed in industry standards and best practices. Demonstrated expertise gained through working in a fast-paced IT support environment. Extensive knowledge of more »

understood technology and identify appropriate patterns. • Recommending decisions and describing the reasoning behind these • Integration Patterns • Project/Service (e.g. Business Analysis, Project management, ITIL) • Information Security and Risk • An appreciation of how your work supports the team. You can identify wider influences and how they apply. You keep an more »

ticketing systems, and customer service best practices. Experience with Atlassian tools such as Jira and Confluence, and familiarity with Agile development methodologies. Experience with ITIL or other relevant frameworks is a plus. What is on offer? A salary of £25,000-£32,000 is on offer working in a meaningful more »

professional certifications from colleges, universities, or relevant institutions. Possession or pursuit of certifications such as CompTIA A+/N+ or MCDST, and familiarity with ITIL Foundation v4 would be advantageous. Positive demeanour with the ability to inspire and collaborate effectively with team members. Methodical and quality-focused, ensuring accuracy and more »

with support ticketing systems and customer relationship management (CRM) tools. Proven working experience in a live service environment, resolving incidents Be an advocate of ITIL best practice processes within the business Have previous experience of fault finding, driving up first time fix ratios Key Generic Competencies Ability to communicate with more »

integration, Back Office application integrations. The candidate will have experience in .NET, Cloud platforms, ICT operational frameworks and development life cycles such as Azure, ITIL, Azure DevOps & C# as well as examples of successful outcomes/deliveries using the AGILE methodology. Experience using Netcall's low code platform will be more »