51 to 75 of 131 ITIL Jobs in the North of England

Excellent customer service skills Ability to work under pressure Creative problem solving Integrity Technical certifications (desirable but not essential) Cisco CCNA SIP School SSCA ITIL Foundation (awareness essential) HOURS OF WORK Due to the nature of this role, you will be required to work a rolling continental shift pattern based ...

Excellent customer service skills Ability to work under pressure Creative problem solving Integrity Technical certifications (desirable but not essential) Cisco CCNA SIP School SSCA ITIL Foundation (awareness essential) HOURS OF WORK Due to the nature of this role, you will be required to work a rolling continental shift pattern based ...

Demonstrates the Guinness Behaviours. Demonstrates the Guinness Leadership & Management Standard. Desirable: Experience of cloud adoption projects. Knowledge of DevOps tools & Cloud computing. Experience of ITIL Principles & processes. Housing sector industry experience. Proven experience managing data focused projects. Qualifications Essential: Professional qualification in Project Management PRINCE2, APM or similar. Educated ...

Service Delivery Analyst (SC Cleared) ITIL V3 - ITIL V4 Leeds (Hybrid) Permanent £55,000 - £60,000 (DOE) Service Analyst needed with active SC Security Clearance , managing and supporting Service Delivery Manager. Start ASAP ideally in March 2026. Hybrid Working - 2/3 days/week remote (WFH), and 2/… compliance standards by communicating in service reviews Escalate complex issues appropriately while maintaining ownership including participation in Major Incident Familiarity with Experience in ITIL or other service management frameworks. ITIL V3 required and ITIL V4 preferred. Banking/Financial Services domain experience preferred. Must hold active SC Security Clearance used ...

Service Analyst (SC Cleared) ITIL V3 - ITIL V4 Leeds (Hybrid) 6 Month Contract to £450/day (Inside IR35) Service Analyst needed with active SC Security Clearance , managing and supporting Service Delivery Manager. 6 Month Contract based in Central Leeds (Hybrid). Start ASAP in Feb/March 2026. Hybrid … compliance standards by communicating in service reviews Escalate complex issues appropriately while maintaining ownership including participation in Major Incident Familiarity with Experience in ITIL or other service management frameworks. ITIL V3 required and ITIL V4 preferred. Banking/Financial Services domain experience preferred. Must hold active SC Security Clearance used ...

mandatory - Load Balancing, IP Telephony and contact centre services and containerisation AWS (Strong Experience): Experience/understanding of FCA rules and regulations along with ITIL experience is preferential but not essential. You will have a proven track record in cloud infrastructure with a sound understanding of security (anti-virus, firewalls ...

fast-moving tech and healthcare space It's a bonus if you've worked in healthcare IT or hold certifications like CompTIA Security+, ITIL, or AWS. What's Next If this sounds like your next step, we'd love to hear from you. Apply now and help us shape ...

Engineers, producing cross module designs that are complementary of each other and promote continuity of knowledge across the team. Experienced with process frameworks like ITIL, Prince2 and Agile and have a good understanding of an efficient Software Development Lifecycle. Job Requirements: Track record of successful delivery playing an active part ...

develop a multi-disciplinary digital team What We’re Looking For Senior leadership experience owning IT across multi-site organisations Strong service delivery and ITIL-aligned operational control Proven cyber security leadership in regulated or sensitive environments Successful delivery of major system or platform implementations Experience managing budgets, suppliers ...

Technical Lead or similar) Proven experience delivering secure IT services within Defence or highly regulated environments Strong background in service architecture, technical governance and ITIL-based service delivery Experience leading technical transitions, onboarding or complex service integrations Excellent stakeholder engagement skills at senior and executive level Knowledge of Defence security ...

management skills Strong analytical, negotiation, and communication skills Commercial awareness and ability to influence supplier contracts It would be a bonus if you had: ITIL Foundation certificate If this sounds of interest, please apply today ...

problem management Commercial awareness and ability to influence supplier contracts Strong analytical, negotiation, and communication skills It would be a bonus if you had: ITIL Foundation certificate Exposure to Central Functions - HR, Payroll, Finance, etc If this sounds of interest, please apply today ...

suppliers to resolve issues and improve outcomes What you'll bring Proven experience managing a service desk or end user support team Strong ITIL and ITSM understanding and experience working with ticketing tools A people first leadership style with clear expectations, coaching, and accountability Strong reporting mindset, using data ...

impact * Maintain reporting dashboards demonstrating measurable value Skills and Experience: * 5+ years' Business Analyst experience within FSI, network, or security programmes * Strong knowledge of ITIL practices and ServiceNow workflows * Strong data literacy with ability to convert qualitative risk into measurable outcomes * Excellent stakeholder engagement and facilitation skills * Cisco/Splunk ...

Demonstrates the Guinness Behaviours. Demonstrates the Guinness Leadership & Management Standard. Desirable: Experience of cloud adoption projects. Knowledge of DevOps tools & Cloud computing. Experience of ITIL Principles & processes. Housing sector industry experience. Proven experience managing data focused projects. Qualifications Essential: Professional qualification in Project Management PRINCE2, APM or similar. Educated ...

Administrator to take ownership of the administration, optimisation, and security of a complex Microsoft 365 environment within a highly regulated, global organisation operating to ITIL/ISO standards . This is a hands‐on, senior technical role with real influence — ideal for someone who enjoys leading initiatives, acting ...

Administrator to take ownership of the administration, optimisation, and security of a complex Microsoft 365 environment within a highly regulated, global organisation operating to ITIL/ISO standards . This is a hands‐on, senior technical role with real influence — ideal for someone who enjoys leading initiatives, acting ...

commitment to strive for service excellence. You should have significant experience in a similar role, be educated to A level or professional standard (e.g. ITIL Foundation, CompTIA A+, Microsoft Certified Professional) and have excellent spoken and written English. Benefits include: Working at the RCP comes with lots of benefits designed ...

models for new services, establishing clear roles and responsibilities, and able to negotiate with stakeholders to gain acceptance of those models Strong understanding of ITIL Incident, Change & release management and service continuity processes Strong analytical skills with data driven approach and ability to grasp technical design Effective stakeholder management … Desirable: Bachelor's degree in information technology, Computer Science or a related discipline. Previous experience/track record of working in Financial Services Industry. ITIL Certification and ITIL Service Transition-certified DevOps and ServiceNow experience Self-starter, capable of working independently Experienced in the use of the Microsoft Office toolset ...

high-performing team with oversight of 3rd Line Engineers, Team Leader (1st/2nd Line) and Vendor Support. You will ensure service excellence using ITIL processes, drive innovation, manage major incidents, optimise service platforms and oversee NOC governance. Responsibilities include but not limited to, designing and improving service desk … processes, ensuring SLA compliance, coordinating with vendors like Oracle, and analysing KPIs to enable data-driven decisions and organisational success. Key Responsibilities: Champion ITIL best practices for service desk and NOC operations to ensure efficient, standardised processes and outstanding customer experiences Manage Level 3 engineers, providing coaching and performance oversight ...

communication and stakeholder management skills Desirable Skills Experience within financial services or a regulated environment Exposure to large-scale enterprise infrastructure environments Knowledge of ITIL or related operational frameworks Familiarity with cloud migration programmes alongside on-prem data centre estates Relevant project management certification (PRINCE2, PMP or equivalent) Experience working ...

into a centralised platform. Familiarity with ERP, CRM, and e-commerce environments. Power BI, DAX, and Dynamics experience is beneficial. Experience working in an ITIL environment. Strong documentation, problem-solving, and communication skills. If this sounds like the type of opportunity that excites you and you want to be part ...

Hands-on with monitoring tools (e.g. Azure Monitor, App Insights, Datadog, Dynatrace, New Relic, Grafana, Prometheus) Experience designing alerting, dashboards, and SLOs Understanding of ITIL, service operations, and MSP environments Infrastructure as Code and automation experience beneficial Further information available upon application. Please contact (url removed) or call (phone number ...

opportunity to take the lead in bringing new and improved services into live operation with confidence and control. Working at the heart of the ITIL Service Management framework, you'll partner closely with Service Design and IT Operations teams to make sure every service lands smoothly, safely and ready ...

opportunity to take the lead in bringing new and improved services into live operation with confidence and control. Working at the heart of the ITIL Service Management framework, you'll partner closely with Service Design and IT Operations teams to make sure every service lands smoothly, safely and ready ...