51 to 75 of 111 Service Delivery Jobs in the North of England

job. At National Highways, we're looking for a Senior Network Planner to provide leadership, subject matter expertise and guidance, assuring the development and delivery of resilience, emergency and severe weather response plans. You will use your experience to lead the development of relevant processes and procedures, ensuring they … more than 3 points to be considered for this position and during employment. Proactively analysing the effectiveness of existing plans and arrangements in meeting service level expectations and implement improvement initiatives; manage risks and issues that affect delivery. Providing advice and consultancy where required to minimise the impact ...

authority and subject matter expert for Microsoft Dynamics 365 Finance & Operations. Provide hands-on support, troubleshooting, and resolution of complex system issues. Lead the delivery of system enhancements, configurations, and improvements to align the platform with evolving business needs. Manage the full system update lifecycle, including testing, release cycles … operations, ensuring a stable and productive technology environment. Oversee and mentor the IT team responsible for: User support and service desk activity. Management of laptops, desktops, and mobile devices. Administration of Microsoft 365 services. User onboarding and offboarding processes. General workplace technology support. Vendor and Service Provider Management ...

hands-on, office-based role for someone who can take true ownership, driving new business performance while ensuring operational excellence from sale through to delivery and invoice. If you're a natural leader who loves turning strategy into measurable results, we'd love to meet you. About the Role … future. What You'll Be Doing Drive Sales Growth: Take ownership of AMVIA's commercial targets, with a focus on Cyber Security and MSP service growth. Lead and motivate the Sales and Account management teams to exceed revenue goals. Ensure pipeline visibility and forecasting accuracy through structured reviews ...

Service Desk Team Leader Leading Managed Services Provider Hybrid - Manchester Paying up to £50,000, depending on experience A fantastic opportunity has arisen for an experienced Service Desk Team Leader to join a highly respected Managed Services Provider. This role is centred on strong people leadership, guiding … team to deliver high-quality services across a broad customer base. The successful candidate will take ownership of day-to-day team management, mentoring, service quality, and workload coordination. The environment is built on VMware, enterprise backup solutions including Veeam and Commvault, and infrastructure from Dell and HP. While ...

Success Manager who is a natural problem solver and thrives in a fast-paced environment. With a passion for technology and delivering exceptional customer service, you’ll play a key role in ensuring our customers achieve positive outcomes from our services. Reporting to the Customer Experience Manager … maintain strong customer relationships, understanding their business and technology needs. Act as the voice of the customer internally, representing their priorities and feedback. Lead service reviews, sharing SLA/KPI performance, trends, and improvement opportunities. Identify and resolve service risks or issues, ensuring effective delivery and communication. ...

trends and champion best practices will be crucial in maintaining high standards of security and compliance while driving efficiencies that benefit both staff and service users. Success in this role means not only delivering robust technical solutions but also cultivating a culture of trust, collaboration, and shared achievement. Develop … feedback, appraisals, and ongoing development opportunities for team members. Oversee the management of outsourced IT providers and third-party suppliers to ensure high-quality service delivery within budgetary constraints. Drive continuous improvement initiatives by identifying opportunities for digitisation, cost savings, and process enhancements throughout the business. Ensure robust ...

Description Services Sales Manager Job Title: Services Sales Manager Department: Services/Tech Location: 7 Vantage Drive, Sheffield (Hybrid) Reports to: Director of Operations & Service Delivery Direct reports: None Contract: Fulltime, permanent Role Purpose Own the commercial and service relationship for Managed Service clients, ensuring what ...

incremental opportunities by identifying cross – sell and upsell prospects to generate additional gross margin. Compiling customer quotations and processing orders. Work closely with the service delivery team to ensure both continuous service improvement and the evolution of services Support the account team in understanding the wider customer … requirements, objectives and business drivers. Providing a highly professional service to customers at all times. Ensure the in-house CRM system (Salesforce) is maintained and kept up to date. Maintain a good knowledge of the portfolio, this includes participating in sales enablement training and engaging with vendors on Opportunities ...

FTTP, leased lines), track supplier tickets, and chase updates including civil works. Liaise with engineering, support and accounts teams to ensure smooth installations and service transitions. Ensure customers are fully set up prior to installation, including adding numbers to platforms and confirming service readiness. Provide customers with regular … platforms. Ability to work in a fast-paced telecom/operations environment. Preferred Experience: Operations: 2 years (required) Experience working in operations, administrative, or service-delivery role (industry experience is beneficial but not essential — full training will be provided). Basic understanding of service-related processes such ...

Cyber Security Consultant - Team Lead - North of England My client is a well-established and highly respected Managed Service Provider (MSP) seeking an experienced Cyber Security Team Leader to guide its growing security function. This role combines hands-on cloud security expertise with team leadership, customer engagement, and contributions … develop a multidisciplinary cyber security team. Oversee day-to-day operations, workload planning, and capability development. Promote a culture of growth, innovation, and exceptional service delivery. Provide expert, hands-on support across cloud environments such as Microsoft 365, Azure, and AWS. Drive security service delivery, including threat ...

business based in Alderley Edge, Cheshire (UK). We've spent the last 20 years creating innovative technology that helps our clients deliver exceptional service across their customer-facing teams through to fully AI-driven consultancy and automated workflows. We have a particular focus on insurance, travel and retail. … ABOUT THE ROLE: We’re hiring a Delivery Manager to take ownership of our key client accounts, ensuring delivery is controlled, commercially sound and aligned to business priorities. This role will play a critical part in how we manage and grow our most important clients. You will ...

configuration Administer Active Directory (user accounts, permissions, group policies) Support Azure-based infrastructure (essential) Work closely with wider IT teams to ensure efficient service delivery Maintain accurate documentation and contribute to process improvements Key Requirements: Proven experience in a 2nd line support role Strong technical knowledge of Microsoft ...

Centre while effectively handling customer complaints and feedback. Day to day: Evaluate and monitor interactions, including phone calls, emails, and tasks, to ensure quality service delivery and adherence to established protocols. Carry out enhanced Operational checks on performance, adherence and productivity that will allow us to proactively identify … provide timely and effective resolution, ensuring customer satisfaction and retention. Collaborate with Team leaders to provide coaching and training on best practices for customer service and efficient issue resolution. Analyse customer feedback and complaint trends to identify root causes and implement preventive measures to address recurring issues. Prepare ...

someone who can take ownership of the platforms. Key Responsibilities Review and evaluate existing systems and operating models, proposing improvements and solutions that enhance service delivery and operational efficiency in line with best practice. Create and maintain detailed technical documentation for both current and future services, covering performance … Proactively troubleshoot system issues by investigating, diagnosing, and resolving faults, retaining ownership through to resolution or coordinating with third-party suppliers to preserve agreed service levels. Take a lead role in managing complex problems from identification through to resolution, applying escalation where required to achieve service commitments ...

community and healthcare-related services is seeking interim data support to cover a key Data Analyst position. This organisation works closely with clinical teams, service delivery staff and external partners, and relies heavily on accurate, meaningful data to demonstrate impact, meet regulatory expectations, and ensure effective service … will work across multiple data sources, with a strong emphasis on extracting and interpreting data from clinical systems.You will collaborate with operational teams, service managers and senior stakeholders to produce meaningful insights that support decision-making, funding requirements, compliance, and internal reporting. Key Responsibilities Extract, clean and interpret data ...

community and healthcare-related services is seeking interim data support to cover a key Data Analyst position. This organisation works closely with clinical teams, service delivery staff and external partners, and relies heavily on accurate, meaningful data to demonstrate impact, meet regulatory expectations, and ensure effective service … will work across multiple data sources, with a strong emphasis on extracting and interpreting data from clinical systems.You will collaborate with operational teams, service managers and senior stakeholders to produce meaningful insights that support decision-making, funding requirements, compliance, and internal reporting. Key Responsibilities Extract, clean and interpret data ...

shaping, designing and delivering complex IT solutions that support strategic and operational goals across the organisation. Working closely with stakeholders, you will influence service delivery, drive best practice, and ensure that digital services are robust, secure and future-focused. Your new role Designing and implementing complex enterprise ...

shaping, designing and delivering complex IT solutions that support strategic and operational goals across the organisation. Working closely with stakeholders, you will influence service delivery, drive best practice, and ensure that digital services are robust, secure and future-focused. Your new role Designing and implementing complex enterprise ...

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: This role will initially be based in Bradford but were moving our office … Data Specialist to join the Central Control team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make ...

provider supporting public sector organisations across healthcare, local government and wider civic services. The organisation delivers technology that enables digital transformation, automation, and improved service delivery. The business is now expanding its Digital Transformation Consultant (DTC) function to enhance customer success. The Role The Digital Transformation Consultant will ...

pathway who work to support & share best practices with each other & provide guidance where necessary. You will also work closely with the Head of Service Delivery, Internal Quality Assurance, Quality and Sales teams to establish effective ways of learning to improve learner satisfaction and success rates. The role … progress using OneFile e-portfolio Provide clear feedback and conduct formal progress reviews Embed Maths, English, Safeguarding, Prevent, Equality and Health & Safety into delivery Identify learning barriers and provide appropriate support interventions Communicate effectively with employers and internal teams regarding learner progress Contribute to continuous improvement of learning delivery ...

inside IR35) We are looking for an experienced Cyber Security Project Manager to join our clients Cyber Security team, supporting the delivery of a range of high-priority initiatives. This role will include ways of working, providing structure, momentum, and clarity across complex technical workstreams, particularly in addressing gaps … successful candidate will be responsible for coordinating activity across 15 AD workstreams, ensuring alignment, visibility, and progression across teams and suppliers. Key Responsibilities Lead delivery across multiple AD-related cyber workstreams, ensuring gaps are identified, prioritised, and resolved. Develop and maintain robust, realistic project plans, covering dependencies, risks, resource ...

spend with existing accounts Manage and grow a portfolio of key strategic accounts with strong development potential Drive sales across a range of service lines including planned maintenance, compliance services, project works, reactive maintenance and specialist services Client Relationship Management Build and maintain strong relationships with key decision makers … stakeholders Act as a trusted partner to clients, identifying opportunities to expand service delivery Work closely with operational teams to ensure successful mobilisation and delivery of new contracts Collaboration & Stakeholder Engagement Work closely with internal marketing, sales and operational teams to identify opportunities and support growth initiatives ...

customer network environments within a fast-paced 24/7 operations centre. The position combines technical understanding, operational oversight, and team leadership, ensuring high service standards and strong customer outcomes. The Role As NOC Team Leader, you will oversee the day-to-day operation of the Network Operations Centre … escalations Monitoring network environments and assisting with troubleshooting when required Ensuring effective shift handovers and operational continuity Producing operational and customer reports using IT service management systems Supporting training and development within the engineering team Building strong relationships with internal stakeholders and customers Skills & Experience We're looking ...

senior member of the team, you will lead a group of P2P Analysts and Administrators, supporting their development while driving high standards of service delivery to both internal stakeholders and external suppliers. This position is well suited to someone who enjoys leadership responsibility, thrives in a high-volume … transactional environment, and is motivated by improving processes and strengthening financial controls. Key Responsibilities for the Role: Lead the day-to-day delivery of the Procure to Pay function, ensuring supplier payments are accurate and processed on time across multiple entities Oversee supplier statement reconciliations, investigating and resolving discrepancies ...