51 to 75 of 85 Service Delivery Jobs in the North of England

team to drive continual improvement through innovation, automation and integration of its tools and processes. The key responsibilities of the role are: Lead the delivery and maintenance of technical enterprise security solutions for (but not limited to) the following areas: End Point Protection, Cloud Security, Network Security, DevOps, Security … ordination of patch management activities for internal systems and hardware Assessing and recommending server hardening activities to be completed by the Infrastructure and Service Delivery teams Supporting audit and due diligence activities within Technology Services Supporting and advising on projects and change initiatives to ensure that there ...

JDBC, SOAP) solutions; their integration with the end-to-end solution. Will be accountable for the quality of the design, assessment of risk, and delivery of the components. Design, develop, and implement SAP FIORI applications. Collaborate with business users to understand and analyze requirements. Develop custom SAP UI5 applications …/FIORI, reducing technical debt and developing new features to help enable the business through ERP. Responsible for providing product and service direction to the Product Management Team and implement these as part of a self-organising team. Diagnosing service delivery problems and initiating actions to maintain ...

Automation Engineer Location: Preston, UK (Hybrid 23 days onsite) Industry: Managed Service Provider (MSP) Role Type: Permanent | Internal-facing *All applicants must have the right to work in the UK* The Opportunity Were recruiting an Automation Engineer for a well-established and forward-thinking MSP that is investing heavily … where youll take ownership of automation across the business. Youll work closely with senior stakeholders, define best practices, and have a real impact on service delivery and business performance. The Role Youll act as the internal subject matter expert for automation, responsible for designing, building, and maintaining automation ...

Partnership Co-ordinator Salary: £32,000 per annum Location: Preston, Fylde & Wyre Job Summary The Integration and Partnership Co-ordinator will support the effective delivery of the Connect to Work programme by coordinating integrated working and building strong partnerships across internal teams and external organisations. The post holder will … supports positive employment outcomes for participants. The Integration and Partnership Co-ordinator will contribute to shaping and embedding partnership and integration practices across the delivery team. Main Duties & Responsibilities Core Responsibilities Act as the central point of coordination for integration and partnership activity within the Connect to Work delivery ...

provider supporting public sector organisations across healthcare, local government and wider civic services. The organisation delivers technology that enables digital transformation, automation, and improved service delivery. The business is now expanding its Digital Transformation Consultant (DTC) function to enhance customer success. The Role The Digital Transformation Consultant will ...

Senior Service Operations Strategy Manager Barnsley - Office Based Up to £60,000 The Opportunity: You will lead senior managers and team leads, driving efficiency, consistency and performance across service delivery. The role focuses on how services are delivered, ensuring the operational model is scalable, auditable and capable … coordinating leader across operational functions, ensuring alignment, consistency and clarity of direction. Strengthen the operational leadership layer to support future growth and increased service complexity. Lead the identification and closure of significant process gaps. Design, implement and embed robust, scalable operational processes and frameworks to improve efficiency, quality ...

backgrounds. Who You Will Work With Our client is a well-established company in the insurance sector, known for its focus on customer service and growth. It promotes a positive workplace culture that supports employee development and balance. The company offers opportunities for meaningful contributions in a dynamic environment. … reviewing, sizing and prioritising the change portfolio.* Engage in SaaS communities to represent the business, influence product roadmaps and prioritise enhancements that improve service delivery, employee experience and efficiency.* Help shape chatbot strategy; monitor performance, usage and feedback; oversee content creation and deployment updates. What you bring: * Strong ...

have the right to work in the UK *MSP experience is essential for this post The Opportunity An established and high-performing IT Managed Service Provider (MSP) is seeking an experienced Operations Director to work directly with the Managing Director to drive operational excellence, accountability, and strategic execution. This … pivotal leadership role focused on embedding a data-driven culture, improving performance across service teams, and ensuring strategic initiatives translate into measurable business outcomes. Key Responsibilities Strategy & Execution Drive business improvement initiatives aligned with company objectives. Ensure strategic plans are effectively implemented across operational teams. Accountability & Performance ...

continual improvement of AJ Bell’s enterprise security tools, platforms and processes, driving innovation, automation and integration across the technology estate. Key Responsibilities Lead delivery and ongoing management of enterprise security solutions across Endpoint, Cloud, Network, DevOps and Security Monitoring Design and implement secure infrastructure controls aligned to industry … handover and value realisation Lead and coordinate patch management activities across internal systems and hardware Recommend and guide server hardening improvements with Infrastructure and Service Delivery teams Support audits, regulatory reviews and due diligence activities Provide security oversight across projects and change initiatives to protect AJ Bell ...

business to recruit an experienced and forward-thinking IT Manager. This is a key leadership role, responsible for overseeing all aspects of IT operations, service delivery, and technical projects across multiple sites. You'll lead a small in-house team, manage third-party providers, and work closely with … point of contact between local teams and group-level IT stakeholders Support in-house software development and internal tooling improvements Drive automation and service innovation using AI and modern collaboration tools Manage IT budgets, procurement, licensing, and supplier relationships Maintain strong security standards, disaster recovery planning and compliance Build ...

ensure resilience, data protection and operational continuity. Work closely with third-party providers, raising/tracking tickets, managing performance and ensuring high-quality service delivery. Benefits: The opportunity to own internal IT in a modern, growing organisation Exposure to cloud, security and infrastructure work beyond typical support roles ...

with full ownership of IT systems, infrastructure, security, and strategy. You will be comfortable working autonomously, balancing longer-term improvements with day-to-day delivery and support. You will work closely with senior stakeholders and suppliers, and you may also be required to line manage IT support staff (depending … Information Security Management System appropriate to a regulated environment Ensure compliance with GDPR and other relevant requirements, and lead IT risk management Supplier and service management: Source, evaluate and manage IT suppliers and service providers Negotiate contracts, monitor performance, and ensure value for money Manage third-party support ...

core team of highly trained individuals who can manage the needs of our patients and callers. Our staff are able to significantly improve the service delivery and user experience due to their considerable experience and commitment to what they do. Come and be a part of our amazing … Exemption Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This will require three forms of valid ID to be produced and verified. ...

role is suited to highly capable lead engineers/architects who combine strong technical architecture expertise with sound decision making judgement at scale, a service mindset, and a collaborative approach. The role blends hands-on architectural depth with organisational leadership. You will set the architectural direction, chair the Architecture … available, fault-tolerant, and scalable systems using modern distributed systems principles. Work closely with peers in Platform and Infrastructure to continue to evolve our service delivery practices. Ensure principles that are followed are turned into established re-usable patterns. Evolve our multi-tenant architecture patterns, including tenant isolation ...

UK. The role is hands-on, customer-facing, and varied, combining practical technical work with site housekeeping, relationship building, and learning how high-quality service supports customer retention and business growth. This position offers a clear progression pathway into more senior technical, commercial, or customer-focused roles as your … Responsibilities Onsite Technical Support Support fluid management activities including oil handling, topping up, sampling, and general site housekeeping Assist senior technicians during routine service visits and maintenance work Prepare tools, equipment, materials, and documentation for site activities Carry out basic inspections and checks under supervision Maintain clean, safe ...

13.47 p/h - 40 hours per week Temporary – 2 months We are currently recruiting on behalf of a large, well-established Facilities Management service provider for an experienced Facilities Helpdesk/CAFM Coordinator to support a key client contract. This is a busy, site-based role requiring strong … lifecycle of reactive works between the Facilities Team and end users Liaise regularly with the Lead Engineer and Regional Facilities Manager to ensure service delivery standards are maintained Support the review of subcontractor performance, providing feedback via internal systems with Contract Support assistance Proactively identify and help implement ...

repair. Collaborate with operations teams to ensure accurate and timely execution of transactions. * Address and resolve client inquiries related to transactions, ensuring high quality service delivery. * Support the development and implementation of process improvements to enhance efficiency and controls. Essential: * Ability to work with precision and ownership ...

hauliers to ensure timely and efficient movement of goods Input and maintain accurate shipment data and documentation on the digital platform Provide excellent customer service by responding promptly to queries and proactively updating clients on shipment progress Monitor shipments and handle any issues or delays effectively Prepare and check … freight documentation, ensuring compliance with relevant regulations Work collaboratively with the wider logistics team to optimise processes and service delivery Required Skills & Experience Previous experience in freight forwarding, logistics, or transport coordination (preferred but not essential) Strong computer literacy and confidence using digital tools and platforms Excellent organisational ...

customers get real value from services from day one. You will work closely with Account Managers and Customer Support, the CSM helps bridge proactive service delivery with day-to-day support, with a strong focus on onboarding, long-term satisfaction and retention. The Role: Take ownership of complex … full onboarding and offboarding journey for customers. Skills Required: Previous experience within a Customer Success or similar role. Experience supporting customers through service change or digital transformation. Strong communication and relationship-building skills. Experience using CRM or support tools such as Zendesk or Salesforce. Comfortable using data to understand ...

customers get real value from services from day one. You will work closely with Account Managers and Customer Support, the CSM helps bridge proactive service delivery with day-to-day support, with a strong focus on onboarding, long-term satisfaction and retention. The Role: Take ownership of complex … full onboarding and offboarding journey for customers. Skills Required: Previous experience within a Customer Success or similar role. Experience supporting customers through service change or digital transformation. Strong communication and relationship-building skills. Experience using CRM or support tools such as Zendesk or Salesforce. Comfortable using data to understand ...

confident guidance - avoiding unnecessary jargon or complexity. Produce professional documentation like SOWs, HLDs, and schematics that stand up to scrutiny. Collaborate across teams - Sales, Service Delivery, and Account Management - to win new business, support renewals and keep current customers happy. Track and manage activity ...

with ASR or captioning tools Knowledge of accessibility standards (e.g. WCAG) Exposure to cloud platforms (e.g. AWS, Azure) Experience in client-facing roles or service delivery Entry requirements: Acceptable qualifications include any of: Two A-levels in one or more similar subject plus B in A-Level maths. ...

facilities projects. Maintain accurate records, schedules, and documentation, including basic document control tasks. Liaise with contractors, suppliers, and internal teams to ensure smooth service delivery. Support compliance with health & safety and statutory requirements. Skills & Experience Strong organisational and communication skills with keen attention to detail. Competence with MS Office ...

year alone to retrain, embark on new career paths, or establish their own businesses. The Integration and Partnership Co-ordinator will support the effective delivery of the Connect to Work programme by coordinating integrated working and building strong partnerships across internal teams and external organisations. The Integration and Partnership … employment outcomes for participants. What youll do Act as the central point of coordination for integration and partnership activity within the Connect to Work delivery team Support the development, implementation, and maintenance of integrated working partnerships across internal teams and external partners and stakeholders Market the Connect to Work ...

Service Desk Engineer Up to £32,000 per annum - DOE Full Time - Onsite Location: Leeds – Marshalls Mill, Holbeck At Afinite, we’re looking for a proactive and positive Service Desk Engineer to join the team and support our customers with valuable IT support for Microsoft 365 environments. Company … across the UK, EU, and US, we deliver IT solutions that drive growth, efficiency, and reliability. Known for our technical expertise and transparent, approachable service, we build lasting partnerships with our clients based on trust. Core Role Working under direction from the Service Desk Team Leader, you will ...