176 to 200 of 224 Service Management Jobs in the North of England

Service Design & Transition Lead – Hybrid

Location
Salford, England, United Kingdom
Marks & Spencer plc is seeking a Service Design & Transition Manager to lead the design and transition of new and changed services into live support within the D&T Service Management team. You will ensure services are fit for purpose, deliver business value, and are backed by robust … service designs and clear BAU readiness. You will work with practice owners, partners and suppliers to embed SD&T practices, govern end-to-end delivery from design to BAU, and maintain up-to-date service #J-18808-Ljbffr ...

Business Support Officer

Hiring Organisation
rated traders ltd
Location
Birkenhead, Merseyside, United Kingdom
Employment Type
Full-Time
Salary
£14.00 - £15.00 per hour
Adult Services is making Wirral great for Adults, vulnerable people and their families and to promote an ethos of a high level of customer service to all key stakeholders, partners and clients. Provide efficient administrative support and be responsible for, in accordance with corporate policies, administrations of financial reporting … statutory requirements across the service. KEY TASKS Business Support Officer Responsible for the development, operation and delivery of comprehensive administration support across the service, ensuring deadlines are met and tasks are completed to a high standard, inclusive of minute taking. Minute take events and meetings, incorporating previous minutes. ...

Networks & Communications Specialist

Hiring Organisation
Elevation Recruitment Group
Location
Sheffield, South Yorkshire, United Kingdom
Employment Type
Full-Time
Salary
£35,000 - £45,000 per annum
routing and firewalls Cisco networking/CLI experience Experience with VoIP or unified communications Strong troubleshooting and problem-solving skills Good understanding of IT service management and change processes Able to work independently and take ownership Strong communication skills and a proactive attitude CCNA is desirable ...

Infrastructure Architect

Location
York and North Yorkshire, England, United Kingdom
across a broad range of enterprise technology, including: Infrastructure architecture and detailed design Data centre architecture Microsoft 365/Office 365 Identity and access management (IAM) Authentication and authorisation Cyber security Cloud architecture Resilience, business continuity and disaster recovery IT architecture methodologies and governance Application development methodologies IT operations … service management and support About You You will be an experienced technical leader with strong analytical and communication skills and the ability to operate effectively across both technical and business environments. You should be able to: Translate business requirements into practical technical solutions. Evaluate new technologies and understand ...

Hybrid Private Cloud Service Manager

Location
Halifax, England, United Kingdom
Lloyds Bank plc in Halifax or Leeds is seeking a Technology Service Manager (Private Cloud) to lead the private cloud platform and drive service excellence across the lifecycle. You’ll partner with senior leaders, product owners and engineers to ensure resilient, secure services and a strong consumer experience. … role requires proven service management experience with supplier/partner relationships, strong stakeholder influence, and the ability to lead large meetings in a fast-paced IT #J-18808-Ljbffr ...

Delivery Leader — IT Services & Customer Success

Location
Preston, England, United Kingdom
Computacenter AG & Co. oHG is seeking a Customer Delivery Manager to lead delivery for the customer, driving governance and performance across the service portfolio. You will oversee a matrix delivery organisation, coordinating with client IT teams and partner suppliers to ensure contractual and financial targets are met. The role … requires IT Service Management expertise, ITIL Foundation certification, and strong stakeholder management. #J-18808-Ljbffr ...

Digital Platforms Engineer / Marketing Specialist

Location
Hebburn, England, United Kingdom
managing and improving it, onboarding websites, maintaining configuration, troubleshooting issues and developing improvements, tooling and automation. You will also create clear operating procedures for Service Desk engineers and identify opportunities to make website maintenance more efficient and scalable. HubSpot, CRM and CMS You will maintain and configure HubSpot … approvals and information, maintain accurate ticket and project documentation and take ownership of work through to resolution wherever possible. Working with the Service Desk You will help define and document repeatable website operational processes for the Service Desk, including initial website ticket triage, basic troubleshooting, website availability checks ...

Infrastructure & Operations Engineer

Hiring Organisation
Piramal Group
Location
Morpeth, Northumberland, UK
Employment Type
Full-time
dosage forms. We also offer specialized services like development and manufacture of Highly Potent APIs and Antibody Drug Conjugation. Our capability as an integrated service provider & experience with various technologies enables us to serve Innovator and Generic companies worldwide. For more details, please visit : Job TitleInfrastructure AnalystJob DescriptionIS Infrastructure … systems. Proactively monitor, maintain, and troubleshoot networks, servers, and security appliances. Maintain strong disaster recovery and backup strategies to ensure business continuity. Utilise the service management tool (e.g. ServiceNow) to record, update, and manage incidents. Security, Compliance & OT Considerations Implement and maintain GxP-compliant IT infrastructure within ...

Senior Solution Architect - Cloud, Data & Infrastructure

Location
Manchester, England, United Kingdom
Experience working with engineering and delivery leadership to ensure solutions are technically sound and practically deliverable. Strong understanding of security, governance, resilience, operational and service management considerations within solution design. Commercial awareness, including the ability to balance technical outcomes with cost, timescales, risk and delivery constraints. Experience working … your work anniversary in addition to UK bank holidays Electric Vehicle leasing with salary sacrifice Contributed Pension Scheme Death in service cover About UBDS Group At UBDS Group our mission is to support entrepreneurs who are setting new standards with technology solutions across cloud services, cybersecurity, data ...

Cloud Engineer

Location
Liverpool, England, United Kingdom
Entry‐level Azure certification such as AZ‐900 or AZ‐104 Exposure to automation tools such as Terraform or Ansible Awareness of ITIL or service management frameworks Our culture At System C, we value collaboration, ownership and integrity. You will be supported to learn, grow and develop your ...

Solutions Architect

Location
Leeds, England, United Kingdom
operational efficiency. You will work across AI, data, architecture, automation, security and governance, taking ideas from initial concept through to production and ongoing service delivery. Key Responsibilities Develop and shape the organisation's AI strategy, roadmap and architecture. Design secure, scalable and reusable AI solutions and implementation patterns. Identify … services, taking solutions from pilot through to production. Create reusable architectures, frameworks, documentation and implementation guidance. Drive internal AI adoption to improve productivity, knowledge management and operational efficiency. Provide technical leadership across customer engagements, workshops, bids and pre‐sales activity. Work closely with Product, Engineering, Security, Data, Operations ...

AI Solutions Architect

Hiring Organisation
Morson Edge
Location
Harrogate, North Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£95,000
operational efficiency. You will work across AI, data, architecture, automation, security and governance, taking ideas from initial concept through to production and ongoing service delivery. Key Responsibilities Develop and shape the organisation's AI strategy, roadmap and architecture. Design secure, scalable and reusable AI solutions and implementation patterns. Identify … services, taking solutions from pilot through to production. Create reusable architectures, frameworks, documentation and implementation guidance. Drive internal AI adoption to improve productivity, knowledge management and operational efficiency. Provide technical leadership across customer engagements, workshops, bids and pre-sales activity. Work closely with Product, Engineering, Security, Data, Operations ...

IT Asset Catalog & Lifecycle Analyst

Location
Knutsford, England, United Kingdom
Barclays in Knutsford is seeking an IT Asset Catalog Analyst to join the IT service management team. You will collaborate with technology teams to optimise the IT asset catalog, oversee lifecycle for software and hardware, and support delivery and governance. The role requires analytical thinking, strong … Excel skills, experience with asset management tools such as ServiceNow and SCCM, and knowledge of ITAM/ITSM modules. You will develop KPIs and report on risk and controls. #J-18808-Ljbffr ...

IT Systems and Security Operator

Location
Liverpool City Region, England, United Kingdom
running and results alongside internal teams and external auditors. Provide operational support across both live and test environments. Work across data centre, network and service management operations to maintain high levels of availability and resilience. Help train and develop junior team members, sharing your knowledge and supporting their … varied range of operational responsibilities to support wider business needs. Main Skills Needed Experience working with server, application or network monitoring and management tools. Familiarity with automated scheduling or batch-processing platforms. Strong troubleshooting and problem-solving skills. Good written and verbal communication. Ideally, experience with Microsoft applications ...

IT Systems and Security Operator

Hiring Organisation
Addition
Location
Prescot, Merseyside, United Kingdom
Employment Type
Full-Time
Salary
£35,000 per annum
/7 operation. Identify incidents, delays and potential issues quickly, taking appropriate action to restore or maintain service. Work across data centre, network and service management operations to maintain high levels of availability and resilience. Help train and develop junior team members, sharing your knowledge and supporting their … varied range of operational responsibilities to support wider business needs. Main Skills Needed: Experience working with server, application or network monitoring and management tools. Familiarity with automated scheduling or batch-processing platforms. Strong troubleshooting and problem-solving skills. Good written and verbal communication. Ideally, experience with Microsoft applications ...

IS Applications Lead - SAP, Azure & Governance

Location
Barrow-in-Furness, England, United Kingdom
Lead to drive the delivery and performance of a broad applications estate with SAP at its core. The role oversees governance, outsourcing relationships and service management, while actively directing outsourced resources. The position requires hands-on leadership in risk and change management, SAP hosting, and the security ...

Solution Design Engineer

Location
Manchester, England, United Kingdom
performant, scalable, and compliant in both cloud (Azure) and hybrid environments. Design modern APIs, integration patterns, and data flows in collaboration with engineers, DevOps, service management, and infrastructure teams. Act as a design authority within Agile delivery teams—supporting sprint planning, technical guidance, and continuous improvement. Produce high … automation, cloud-native design, or digital workflow modernisation. Experience with APIs, REST, integration and data modelling; understanding of middleware, message queues (e.g., Kafka, Service Bus), and ETL/ELT workflows. Experience designing solutions that work with legacy systems, SaaS, and enterprise applications. Certifications such as TOGAF, Azure/ ...

IT Director

Location
Leeds, England, United Kingdom
technical architecture. Simplifying and modernising the technology estate. Improving data architecture, quality, governance and accessibility. Strengthening cybersecurity, resilience and technology risk management. Improving service management and operational performance. Managing key technology suppliers, contracts and outsourced services. Prioritising technology investment and strengthening project delivery. Developing the technology team … Technology strategy and architecture. Legacy modernisation and systems integration. Data and information management. Cybersecurity and operational resilience. Technology transformation and change. Supplier and outsourced service management. Technology budgets and investment. Governance and programme delivery. Executive and Board-level stakeholder engagement. Experience within pensions, financial services, insurance or another regulated ...

Observability Engineer

Location
Hexham, England, United Kingdom
helping ensure patient-critical systems are effectively monitored and potential issues are identified early. Work collaboratively with infrastructure, application, cybersecurity, clinical safety and service management teams. Support the onboarding of new technical systems and equipment into observability and alerting platforms. Administer, maintain and enhance the Trust's monitoring … with infrastructure, application, cybersecurity and clinical safety teams, you will help improve monitoring coverage, support proactive identification of issues and contribute to incident response, service resilience and continual improvement. This is a unique opportunity to shape a core digital capability within a progressive Trust. Person specification Qualifications/Professional ...

Observability Engineer

Location
North Tyneside, England, United Kingdom
helping ensure patient-critical systems are effectively monitored and potential issues are identified early. Work collaboratively with infrastructure, application, cybersecurity, clinical safety and service management teams. Support the onboarding of new technical systems and equipment into observability and alerting platforms. Administer, maintain and enhance the Trust's monitoring … with infrastructure, application, cybersecurity and clinical safety teams, you will help improve monitoring coverage, support proactive identification of issues and contribute to incident response, service resilience and continual improvement. This is a unique opportunity to shape a core digital capability within a progressive Trust. Person specification Qualifications/Professional ...

SecOps Engineer

Location
Manchester, England, United Kingdom
Magentus has been at the forefront of transforming healthcare through technology across Australia and the UK. From pathology and radiology to oncology, and practice management, our solutions connect the healthcare ecosystem and unlock better patient outcomes at scale. At Magentus, people are at the heart of everything we do. … technologies to safeguard hybrid environments, enabling proactive threat detection and resilient incident response through close collaboration with infrastructure, operations, and cloud teams. Coordinate vulnerability management activities across endpoints, servers, cloud services, and network infrastructure, including validating findings, assessing risk, assigning remediation actions, tracking progress, and escalating overdue or high ...

Infrastructure Engineer - Storage

Location
Sheffield, England, United Kingdom
collaborate with team members acrossthe platform function Strong experience within complex, high-pressureproduction environments Spectrum scale (GPFS, NFS, SMB) in active-activeenvironments Cluster management across Spectrum Scale, Oracleand ESXi Linux command line experience Storage provisioning across IBM estates Service management tools such as ServiceNow Understanding ...

Senior Modern Workplace Architect (M365 & Automation)

Location
York and North Yorkshire, England, United Kingdom
lead design governance, and embed automation to deliver secure, scalable services. You will mentor engineers, produce technical documentation, and ensure alignment with ITIL v4 service management while maintaining strong stakeholder communication. #J-18808-Ljbffr ...

ITSM Incident, Problem & Change Lead

Location
York and North Yorkshire, England, United Kingdom
OneAdvanced in the United Kingdom is seeking an IT Service Management professional to own Incident, Problem and Change processes for our customers. You will coordinate resources, drive root-cause analysis and ensure timely resolution while maintaining customer satisfaction. You will chair CAB, report KPIs, manage major incidents ...

ISP Solution Architect

Hiring Organisation
4Recruitment Services
Location
Bradford, West Yorkshire, United Kingdom
Employment Type
Full-Time
Salary
£550.00 per day
Management. Key requirements: Strong experience developing IT technical and solution architectures Experience producing enterprise/solution architecture documentation Strong knowledge of ITIL and IT service management Experience supporting IT infrastructure and end users Strong problem-solving and technical analysis skills Ability to work with stakeholders and IT teams ...