First Line IT Support Engineer
- Location
- Sheffield, England, United Kingdom
problem with a users remote VPN or remote desktop server connectivity Investigating a problem with a users email and potentially rebuilding their Outlook or Windows profile. Setting up a new user for a client Troubleshooting an operating system issue skills essential for this role Resolves IT Support Engineers play … Resolve provides training and support to all employees, but we are looking for someone who already has experience in some of the following technologies: Windows: Understanding of Windows 11, user accounts, file management, and basic troubleshooting. macOS: Basic knowledge of macOS user interface, system preferences, and software installations. ...