improvement initiatives. Key Responsibilities: Act as senior escalation for 2nd line tickets (some 3rd line), ensuring timely resolution and high customer satisfaction. Support a wide range of technologies including Windows Server, Microsoft 365, Active Directory, Azure, networking equipment (firewalls, routers, switches), and backup solutions. Assist with infrastructure projects such as migrations, deployments, and system upgrades. Provide remote and occasional … the helpdesk system. Technical Skills & Experience: Proven experience in a 2nd line support role within an MSP or similar fast-paced IT environment. Strong working knowledge of Microsoft environments (Windows Server, Microsoft 365, Exchange, Azure). Networking experience - TCP/IP, DNS, DHCP, VPNs, VLANs, firewalls (WatchGuard, SonicWall, or similar). Experience with virtualisation technologies (Hyper-V, VMware). More ❯
and migrate Microsoft server environments - Configure and maintain Routers, Switches, and Firewalls - Maintain backup procedures and implement security solutions - Participate in on-call rotation after probation Essential Skills - MicrosoftWindows Server - Microsoft Exchange - Office 365 - Azure Entra ID - Desktop OS & Microsoft Office - Networking (Routers, Switches, Firewalls) - Virtualisation (VMware/Hyper-V) If this sounds like a role you are More ❯
Bolton, Greater Manchester, North West, United Kingdom
Henderson Scott
and migrate Microsoft server environments - Configure and maintain routers, switches, and firewalls - Maintain backup procedures and implement security solutions - Participate in on-call rotation after probation Essential Skills - MicrosoftWindows Server - Microsoft Exchange - Office 365 - Azure Entra ID - Desktop OS & Microsoft Office - Networking (routers, switches, firewalls) - Virtualisation (VMware/Hyper-V) If this sounds like a role you are More ❯
of operating in virtual team environments. Intermediate level user in Microsoft packages especially in Word, Power Point and Excel. Experience in troubleshooting and supporting Microsoft environments (AD, Azure AD, Windows Server, GPO, Windows Desktop, Software Deployment, M365). Basic networking knowledge – firewalls, LAN configuration, troubleshooting, etc. Exceptional customer service skills and the ability to communicate technical issues to More ❯
Oldham, Lancashire, England, United Kingdom Hybrid / WFH Options
Arcas Technology Ltd
system performance, onboarding, and enterprise-level support. Key Responsibilities Deliver advanced IT support across infrastructure, applications, and endpoint environments, reducing downtime and boosting performance. Manage and optimise systems including Windows Server, Azure, and Microsoft 365 to meet security and reliability standards. Lead IT onboarding processes and documentation to streamline new-user experiences. Collaborate with cross-functional teams using tools … of IT operations with a hands-on, solution-oriented mindset. Key Requirements Proven experience in high-level IT support, ideally within financial services or enterprise environments. Technical expertise across Windows Server, Azure, Microsoft 365, PowerShell, and endpoint management tools. Track record of optimising infrastructure and user support systems to enhance performance and availability. Strong communication skills and a customer More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Circle Group
licence is an absolute essential requirement. What we're looking for: Previous project experience in a Managed services capacity, with strong working knowledge of cloud technologies (Azure/AWS) Windows OS and Windows Server 2019/2016 migrations Office 365 maintenance and administration Networking (Firewalls, Routing & Switches, APs, TCP/IP) Virtualisation technologies (VMware ESXi 6.0>, Hyper-V More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Circle Recruitment
licence is an absolute essential requirement. What we're looking for: Previous project experience in a Managed services capacity, with strong working knowledge of cloud technologies (Azure/AWS) Windows OS and Windows Server 2019/2016 migrations Office 365 maintenance and administration Networking (Firewalls, Routing & Switches, APs, TCP/IP) Virtualisation technologies (VMware ESXi 6.0>, Hyper-V More ❯
Stapeley, Nantwich, Cheshire, England, United Kingdom
QA
resolution times defined in service level agreements. Escalate and liaise with third party suppliers where necessary, ensuring resolution and stakeholder satisfaction. Install, configure and troubleshoot hardware, operating systems (mainly Windows 11) and core productivity tools (e.g. Microsoft 365). Manage and support access controls, user provisioning, file permissions, and endpoint security. Support virtual and physical infrastructure including VPN, remote … and digital workplace initiatives. Act as one of the primary IT points of contact for colleagues on-site, ensuring consistent communication and excellent customer experience. Desirable skills: Understanding of Windows 10/11, Microsoft 365, and basic networking concepts (IP addressing, DNS). Interest in or basic exposure to cloud services (Azure/AWS) and account management (Active Directory More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Exemplar Health Care
Set up and configure new user accounts, equipment and basic software Support password resets and access requests About you proven 1st line Service Desk support (min 2 years) Supporting Windows 11 and Microsoft 365 excellent customer service skills knowledge of Windows Server Operating Systems (2016, 2019) strong work ethic and self-motivation with the ability to work under More ❯
problem-solving skills. Collaborate with other team members to share knowledge and develop best practices. Qualifications - Proven experience as an IT Support Engineer or similar role. Strong knowledge of Windows and macOS operating systems. Experience with Microsoft 365, Active Directory, and network troubleshooting. Familiarity with virtualization technologies such as VMware or Hyper-V. Excellent problem-solving skills and attention More ❯
Hull, North Humberside, North East, United Kingdom
Nextech Group Limited
problem-solving skills. Collaborate with other team members to share knowledge and develop best practices. Qualifications - Proven experience as an IT Support Engineer or similar role. Strong knowledge of Windows and macOS operating systems. Experience with Microsoft 365, Active Directory, and network troubleshooting. Familiarity with virtualization technologies such as VMware or Hyper-V. Excellent problem-solving skills and attention More ❯
Kingston Upon Hull, East Riding of Yorkshire, United Kingdom
Nextech Group Ltd
problem-solving skills. Collaborate with other team members to share knowledge and develop best practices. Qualifications - Proven experience as an IT Support Engineer or similar role. Strong knowledge of Windows and macOS operating systems. Experience with Microsoft 365, Active Directory, and network troubleshooting. Familiarity with virtualization technologies such as VMware or Hyper-V. Excellent problem-solving skills and attention More ❯
Employment Type: Permanent
Salary: £24000 - £28000/annum Training - Hands on - Exposure
colleagues Twice a month maintain and upgrade the servers out of hours to make sure no impact on the business The successful candidate will have thorough knowledge of: MicrosoftWindows Servers, including Active Directory, Group Policy, Hyper-V, backup solutions Networking, including DHCP, DNS, routing, VLAN, firewall, and VPN technologies Designing, implementing and supporting IT environments to meet business More ❯
County Durham, England, United Kingdom Hybrid / WFH Options
Reed
Skills and Experience Required • Experience working in a similar role• Strong understanding of Microsoft OS/Office 365/Exchange/Active Directory/Group Policy• Strong understanding of Windows Server• Experience working with virtualised servers/VMware/HyperV• Experience working with Networking Technologies• Ability to work in a proactive way in a fast-paced environment• Excellent written More ❯
improve workforce efficiency and productivity Advise and report on any configuration issues Advise on and complete automated checks to improve the detection and correction of issues CANDIDATE REQUIREMENTS MicrosoftWindows 10/11 Microsoft Office suite IT Helpdesk experience Networking and related troubleshooting (TCP/IP, DNS, DHCP, VPN, Ethernet, WiFi) Software installation and maintenance IT Hardware maintenance and … regulated environment Ability to engage with stakeholders at all levels A consistent professional approach to all tasks Must live within a 40 minute commute to Knowsley, Merseyside DESIRABLE SKILLS Windows Server 2019 & Active Directory Domain Services Linux Operating Systems (RedHat/Debian based distributions) Virtualisation (Hyper-V) Open-Source technologies BENEFITS Luxurious office environment for this office-based role More ❯
Morpeth, Northumberland, North East, United Kingdom
In Technology Group Limited
experience. Required Skills & Qualifications: Industry-recognised IT certifications (e.g., CompTIA A+/Network+, Microsoft MCSA/MD-100/MD-101, or Cisco CCNA) or equivalent experience. Experience supporting Windows 10, Windows Server, and Active Directory environments. Strong knowledge of ITIL practices and service management. Proven customer service and communication skills. Ability to prioritise tasks and manage time More ❯
Carlisle, Cumbria, North West, United Kingdom Hybrid / WFH Options
Recruitment Revolution
with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, servers and network installations, wired & wireless networks … and getting stuck into real, hands-on engineering work. Key Responsibilities: Providing 2nd and 3rd line support for servers, networks, cloud platforms and VoIP systems Designing, quoting and delivering Windows Server infrastructure and backup solutions Supporting clients remotely, by phone and on-site throughout Cumbria and beyond Keeping systems secure and up to date with strong cyber security practices … Working closely with other engineers and helping to support junior team members About you: Essential: Strong troubleshooting experience across Windows Server, Active Directory, Hyper-V and Microsoft 365 Good understanding of networking fundamentals Solid knowledge of backup, continuity and disaster recovery solutions Great communication skills and a proactive, client-focused attitude A full UK driving licence Nice to Have More ❯
Keswick, Cumbria, United Kingdom Hybrid / WFH Options
Recruitment Revolution
with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, servers and network installations, wired & wireless networks … and getting stuck into real, hands-on engineering work. Key Responsibilities: •Providing 2nd and 3rd line support for servers, networks, cloud platforms and VoIP systems •Designing, quoting and delivering Windows Server infrastructure and backup solutions •Supporting clients remotely, by phone and on-site throughout Cumbria and beyond •Keeping systems secure and up to date with strong cyber security practices … Working closely with other engineers and helping to support junior team members About you: •Strong troubleshooting experience across Windows Server, Active Directory, Hyper-V and Microsoft 365 •Good understanding of networking fundamentals •Solid knowledge of backup, continuity and disaster recovery solutions •Great communication skills and a proactive, client-focused attitude •A full UK driving licence Nice to Have: •Experience More ❯
Carlisle, Cumbria, United Kingdom Hybrid / WFH Options
Recruitment Revolution
with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, servers and network installations, wired & wireless networks … and getting stuck into real, hands-on engineering work. Key Responsibilities: • Providing 2nd and 3rd line support for servers, networks, cloud platforms and VoIP systems • Designing, quoting and delivering Windows Server infrastructure and backup solutions • Supporting clients remotely, by phone and on-site throughout Cumbria and beyond • Keeping systems secure and up to date with strong cyber security practices … Working closely with other engineers and helping to support junior team members About you: Essential: • Strong troubleshooting experience across Windows Server, Active Directory, Hyper-V and Microsoft 365 • Good understanding of networking fundamentals • Solid knowledge of backup, continuity and disaster recovery solutions • Great communication skills and a proactive, client-focused attitude • A full UK driving licence Nice to Have More ❯
Sheffield, South Yorkshire, England, United Kingdom
Massenhove Recruitment Limited
troubleshooting and perform root cause analysis Experience managing or contributing to technical projects and service improvements Proficiency in tools such as Active Directory, Group Policy, Office 365, Exchange, and Windows Server Excellent written and verbal communication skills, including documentation and reporting Relevant certifications (e.g. Microsoft Certifications or similar.) Experience with cloud platforms (e.g. Entra, M365, Dynamics 365 Business Central More ❯
Stockton-on-Tees, Cleveland, England, United Kingdom Hybrid / WFH Options
Razorblue Ltd
skills Administering Microsoft Active Directory, Exchange Server & Office 365 Comp TIA, Relevant Apprenticeship or higher education Degree or degree equivalent qualifications is desirable People centric approach & service Competent with Windows desktop & application support Tablet and mobile device support Basic network troubleshooting incl. ping and trace route An understanding of razorblue's business, clients and the market it works in More ❯
troubleshooting and perform root cause analysis Experience managing or contributing to technical projects and service improvements Proficiency in tools such as Active Directory, Group Policy, Office 365, Exchange, and Windows Server Excellent written and verbal communication skills, including documentation and reporting Desirable: Relevant certifications (e.g. Microsoft Certifications or similar.) Experience with cloud platforms (e.g. Entra, M365, Dynamics 365 Business More ❯
York, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
fast-growing MSP in York. This is an excellent opportunity to work within a close-knit team, gaining exposure to a variety of cutting-edge technologies including Office 365, Windows Server, Active Directory, Networking, Azure, and VMware. If you're passionate about technology and enjoy providing top tier support in a learning environment, this could be your perfect role. … great opportunity to broaden your technical expertise while working in a supportive environment. Your responsibilities will include: Providing escalated 2nd line support to resolve technical issues. Supporting and maintaining Windows Server and Office 365 environments. Managing Active Directory tasks, including user and group administration. Working with VMware and other virtualisation technologies. Diagnosing and troubleshooting network issues. Delivering exceptional customer … service while managing support tickets. Skills & Experience Required: 3+ years of experience in a similar IT Support role, ideally within an MSP environment. Strong knowledge of Windows Server, Office 365, and Active Directory. Experience with VMware and networking concepts. Excellent communication skills and a customer-focused approach. A proactive attitude and willingness to learn new technologies. Full UK driving More ❯
s. Participate in after-hours upgrades, troubleshooting, and/or on-call availability as needed. Standard system administration duties including server install, System/Application install and patch management, Windows problem determination and resolution, log analysis, etc Identify, diagnose, and resolve network problems including network connectivity, traffic utilisation, etc. using available network tools to aid resolution. Provide Infrastructure services … presenting findings and subsequent benefits of such technologies to Betfred Management team. Knowledge, Skills and Experience Experience of providing Server/Infrastructure support within a Support environment. Knowledge of Windows Operating Systems (2016 and later) and Centos based LinuxOperating Systems. Basic networking fundamentals. Management and Support of windows server roles (Active Directory/DNS/DHCP/Clustering More ❯