1 to 25 of 63 Customer Engagement Jobs in the South East

Monday-Friday 6pm-9pm, and weekends 9am - 12 noon, approximately once in every six-eight weeks. Are you ready to bring your IT and customer service expertise to a role where your skills and unique perspective can make a lasting impact? What Sets Us Apart … valued and supported. Qualification and Essential Skills Qualifications: ITIL Foundation desirable Technical Certification such as CompTIA or equivalent desirable Essential skills: Experience in a customer facing IT role Skilled in the creation and delivery of customer focused presentations and communications Experience working within an IT Managed Service environment ...

into different segments (Enterprise vs Mid-Market for example). You will also be responsible for creating and executing any Marketplace Sales Incentive programs. Customer Onboarding & Growth: Proactively seek out and onboard new customers to Cloud Marketplaces (AWS, Azure, GCP), driving adoption of marketplace solutions through strategic engagement and consultation directly with our customer base. Working with our Marketplace operations team, ensuring smooth and excellent customer service. Drive Marketplace Growth: Track the Flywheel metrics to categorise customers engagement (Deep, Spinning, or Entered) and develop action plans for each. Increase utilisation of Private Pricing Agreement ...

Senior Manager, Customer Success (Education) Competitive + Bonus + Benefits Remote, UK Permanent full time Are you a strategic Customer Success leader ready to transform how organisations engage and retain their customers? Were looking for a Senior Manager, Customer Success (Education) to lead and evolve our customer lifecycle strategy within the Education sector driving retention, customer satisfaction, and long-term value. About the role In this role, youll take ownership of the full customer lifecycle , aligning Customer Success and Renewals into a seamless, proactive function. Youll move the organisation from a reactive model ...

experienced, customer-facing infrastructure specialist looking for a role where you can combine hands-on technical delivery with presales and solution design in a fast-paced, forward-thinking MSP? Our client is a well-established and rapidly evolving Managed Service Provider, known for operating at the cutting edge … modern Microsoft and cloud technologies. This is a fantastic opportunity to join a high-performing Professional Services team, working across diverse customer environments while helping shape future service offerings. Azure Delivery Consultant Fareham (Hybrid, with travel to customer sites) £50,000 per annum - £70,000 per annum ...

experienced, customer-facing infrastructure specialist looking for a role where you can combine hands-on technical delivery with presales and solution design in a fast-paced, forward-thinking MSP? Our client is a well-established and rapidly evolving Managed Service Provider, known for operating at the cutting edge … modern Microsoft and cloud technologies. This is a fantastic opportunity to join a high-performing Professional Services team, working across diverse customer environments while helping shape future service offerings. Modern Infrastructure Consultant Fareham (Hybrid, with travel to customer sites) £50,000 per annum - £70,000 per annum ...

experienced, customer-facing infrastructure specialist looking for a role where you can combine hands-on technical delivery with presales and solution design in a fast-paced, forward-thinking MSP? Our client is a well-established and rapidly evolving Managed Service Provider, known for operating at the cutting edge … modern Microsoft and cloud technologies. This is a fantastic opportunity to join a high-performing Professional Services team, working across diverse customer environments while helping shape future service offerings. Modern Infrastructure Consultant Fareham (Hybrid, with travel to customer sites) £50,000 per annum - £70,000 per annum ...

Senior Account Manager, you will act as a trusted commercial partner, driving long-term value, growth, and satisfaction across your accounts. You will coordinate engagement across internal teams, proactively identify opportunities, and ensure a seamless experience for our customers. Success in this role is measured by customer retention … satisfaction. Key Responsibilities: Own and develop long-term relationships with a portfolio of high-value, complex customers. Build and maintain account strategies aligned with customer objectives, challenges, and business priorities. Plan and lead structured customer engagement, including regular account reviews and strategic discussions with senior stakeholders. Serve ...

teams right across the organisation. This is a fantastic opportunity to work with a broad Microsoft Dynamics 365 landscape including Finance & Supply Chain Management, Customer Engagement and the Power Platform while partnering with colleagues in Retail, E-Commerce, Marketing, Customer Care, Ticketing, Fundraising, Membership, Finance and Reporting. … with equivalent professional experience, you will bring at least 23 years experience supporting either Microsoft Dynamics 365 Finance & Supply Chain Management or Dynamics 365 Customer Engagement applications within a structured IT environment. You will have strong functional troubleshooting, configuration and user support experience, together with a good understanding ...

Purpose: As a Customer Success Manager you’ll play a pivotal role in driving customer engagement, satisfaction, and product adoption. You will work cross-functionally with Account Management, Support, and Professional Services teams to ensure our customers are achieving their desired outcomes. This role serves … Accountabilities/BAU Objectives: Serve as the primary point of contact for a defined portfolio of customers, ensuring consistent and high-quality engagement. Monitor customer health, product adoption, and engagement metrics to proactively identify risks and growth opportunities. Act as the voice of the customer internally, providing ...

customers that you’ll be responsible for and will work closely with the Cloud sales team to maximise client growth, acting as the Azure Engagement Lead. Working closely with your clients is a key part of the role and you’ll utilise your pre-sales and customer engagement expertise to understand technical requirements, deliver presentations, and create proposals. What you’ll bring... You’ll need excellent customer engagement and pre-sales skills along with a strong Azure knowledge and experience. Some other skills you’ll bring: Extensive experience in articulating and positioning cloud solutions ...

organisations Conduct regular face-to-face meetings with engineers, buyers, and key decision-makers Support customers with design-in opportunities and early-stage project engagement Develop and maintain a structured pipeline of opportunities across the territory Track projects from first discussion through to production and repeat business Provide accurate … forecasting, reporting, and CRM updates Work closely with internal technical and commercial teams to support customer requirements Deliver against revenue and activity targets while maintaining a high level of customer engagement Plan routes and weekly schedules effectively to maximise time in front of customers Candidate Profile ...

situation, employs an objective manner that builds trust and confidence, then applies honesty, integrity, professionalism, tools and communication skills to meet or exceed customer goals and expectations in a managed way that enables the customer to achieve success through their technical and business defined outcomes. Lifecycle customers … identifying and driving opportunities to support transition, growth and retention of customers to lifecycle relationships, collaborating with other teams to achieve the collective goal. Customer success: You are also a key contributor to ongoing success for our customers, customer satisfaction and Net Promoter Scoring targets. ...

situation, employs an objective manner that builds trust and confidence, then applies honesty, integrity, professionalism, tools and communication skills to meet or exceed customer goals and expectations in a managed way that enables the customer to achieve success through their technical and business defined outcomes. Lifecycle customers … identifying and driving opportunities to support transition, growth and retention of customers to lifecycle relationships, collaborating with other teams to achieve the collective goal. Customer success: You are also a key contributor to ongoing success for our customers, customer satisfaction and Net Promoter Scoring targets. ...

Join a dynamic team dedicated to elevating customer experiences through data-driven strategies.** We are seeking a CRM Manager on a contract basis to drive customer engagement and our CRM strategies. This role is ideal for an innovative thinker who can transform complex data into actionable insights … foster strong relationships with our clients. As a key member of our team, you will work collaboratively, leveraging your expertise to enhance our customer relationship management practices and contribute to our ongoing success. **Key Responsibilities and Skills Required:** - Proven experience in managing CRM systems, preferably with platforms like Braze. ...

looking to step into a consultancy or architect-style role, delivering projects across modern Microsoft and Azure cloud environments while influencing service design and customer solutions. This is a hybrid working role based in Portsmouth, Hampshire. About the Role You’ll be part of the Professional Services team, delivering … technical delivery, presales, and service design. The role allows you to: Lead and deliver customer projects from initial scoping through to implementation and handover Advise customers on best practice and help shape their technology roadmap Contribute to the development of new services and internal process improvements Support junior team ...

Responsibilities: Apprenticeship Training: Follow a structured learning path in IT Solutions, progressing to the L3 IT Solutions Technician standard Field Work: Travel to customer sites and data centres, supporting hardware, software, and network solutions Customer Engagement: Build and maintain strong customer relationships, handle escalations, and ensure … high level of customer satisfaction Commissioning Solutions: Work on the delivery and implementation of high-end IT systems Knowledge Sharing: Contribute to team collaboration and enhance knowledge across the business Essential Skills: Passion for IT: An interest in IT hardware, compute architecture, storage, cloud, networks, and operating systems Collaborative ...

their team. The ideal candidate will be responsible for designing, developing, customising, and supporting solutions within the D365 ecosystem, including Finance & Operations (F&O), Customer Engagement (CE), and the Power Platform. You will work closely with business analysts, functional consultants, and stakeholders to deliver scalable and efficient business ...

successful candidate will be responsible for designing, developing, customising, and supporting solutions within the D365 ecosystem, including Finance & Operations (F&O), Supply Chain Management, Customer Engagement (CE), and the Power Platform. The role will also involve creating users, assigning permissions, making minor front-end and user interface changes ...

required. Key Responsibilities: Design & Documentation: Develop High-Level Designs (HLDs)?and Low-Level Designs (LLDs)?for complex network infrastructures. Ensure designs align with customer requirements, industry best practices, and internal standards. Presales Support: Collaborate with the Presales team to define and present network solutions. Participate in customer meetings … understand technical requirements and propose tailored solutions. Customer Engagement: Act as a technical liaison between the customer and internal teams. Conduct workshops and technical discovery sessions to gather detailed requirements. Implementation Oversight: Oversee network changes and implementations to ensure alignment with approved designs. Provide guidance and support ...

trusted advisor to stakeholders, guiding digital and CRM transformation initiatives. Skills & Experience Strong, recent experience designing and delivering solutions on Dynamics 365 (Customer Engagement/CRM). Proven track record of owning solution architecture, including HLD, LLD, and technical decision-making. Hands-on experience with Power Platform, particularly ...

within critical infrastructure. Deep knowledge on security architecture, with hands-on experience designing and integrating multi-layered security solutions across diverse technology stacks. Strategic customer engagement mindset with a proactive approach to anticipating security needs, influencing stakeholders, and driving continuous improvement in service delivery. Recognized as a strategic ...

invoicing systems/P2P systems? We are looking for a Transition Coordinator for a high profile client experiencing a significant spike in B2B customer expansion to come in and manage the initial phase of customer onboarding for a key global Professional Services projects. This role ensures all documentation … project manager assignment. The position bridges pre-implementation activities with project delivery, requiring strong organizational skills and prior project management experience. Key Responsibilities Customer Engagement: Initiate contact post-project validation, send welcome communications and onboarding materials. Contract Review: Analyze contract and deployment details to tailor documentation requests ...

driving sales success by providing technical expertise and support throughout the pre-sales process. You will collaborate closely with the sales team to understand customer requirements, propose solutions, and demonstrate the value of our client's products and services. Your deep understanding of network security technologies, coupled with strong … security, and more. Stay updated on the latest features, capabilities, and industry trends. Pre-Sales Support: Work closely with the sales team to understand customer needs and objectives. Develop tailored solutions and presentations to address specific customer requirements. Solution Design: Design comprehensive security architectures that leverage Fortinet products ...

Role Mission To support customer outcomes by making deep, hands-on Microsoft centric expertise available to customers and internal teams across hybrid identity, security and endpoint management. This includes Windows Active Directory and integration with Microsoft Entra ID, unified security operations with Microsoft Defender XDR and Microsoft Sentinel … where needed. Objectives & Key Results Deliver consulting-grade architecture assurance and outcomes for customers Provide high-quality architecture reviews and design assurance for complex customer opportunities and deliveries, highlighting risks, trade-offs and pragmatic options Produce clear customer-facing technical outputs (e.g., current-state assessments, target-state architectures ...

Role Mission To support customer outcomes by making deep, hands-on Microsoft centric expertise available to customers and internal teams across hybrid identity, security and endpoint management. This includes Windows Active Directory and integration with Microsoft Entra ID, unified security operations with Microsoft Defender XDR and Microsoft Sentinel … where needed. Objectives & Key Results Deliver consulting-grade architecture assurance and outcomes for customers Provide high-quality architecture reviews and design assurance for complex customer opportunities and deliveries, highlighting risks, trade-offs and pragmatic options Produce clear customer-facing technical outputs (e.g., current-state assessments, target-state architectures ...