1 to 25 of 68 Customer Engagement Jobs in the South East

collect data for analysis and reporting Participate in marketing events and initiatives Contribute to the generation of content and the configuration of design items Customer Support: Communicates effectively with customers by telephone and online Provide customer service support, including technical advice and guidance on the successful … products and services Assist in devising solutions to customer requirements and solve straightforward problems Assist customers with a range of design and technical issues Escalate complex issues to senior support or development teams Provide first-line support via email, chat, or ticketing systems Customer Engagement: Assist ...

business. About the Role The Account Director role is a senior commercial leadership position focused on strengthening and expanding a portfolio of strategic customer accounts while leading and developing a high-performing Account Management team. You will play a key role in building long-term customer partnerships, ensuring … excellent customer experience, strong retention and sustainable commercial growth across the portfolio. Through a consultative and relationship-led approach, you will identify opportunities to increase customer value through additional products, services and strategic initiatives aligned to customer objectives. As a leader within the business, you will provide ...

move through, and care for. We are currently recruiting for two Functional Consultant roles within our Business Systems team, aligned to: Finance (ERP) Sales & Customer (CRM) These roles are critical to enabling secure, scalable and reliable technology services that underpin our day-to-day operations. Working collaboratively across … opportunity to solve complex business challenges, improve processes end-to-end, and influence change through strong functional expertise. Specialisms Functional Consultant - Sales & Customer (CRM) You will provide domain expertise across customer engagement and CRM processes within Dynamics 365 Customer Engagement. You will focus on improving customer ...

commercially minded IT Presales Consultant to join a growing Managed Service Provider supporting SMB customers across the South region. This is a customer-facing presales role focused on understanding customer requirements, shaping high-level technical solutions, and supporting the sales process from discovery through to proposal and handover. … aligned solutions across Microsoft 365, Cloud, Infrastructure, Cybersecurity, and Managed Services. The successful candidate will act as the bridge between technical delivery teams and customer-facing commercial teams, ensuring proposed solutions are achievable, scalable, and aligned to customer business objectives. This role is ideally suited to someone with ...

looking to add a talented System Analyst to help shape, support and continuously improve their Dynamics 365 environment with a strong focus on Customer Engagement!Sitting as part of the wider Information Systems function, this position is perfect for someone who enjoys hands-on system ownership, problem-solving … acting as the link between technology and business teams in a fast-moving collaborative setting. Responsibilities Support, administer and optimise a live Dynamics 365 Customer Engagement environment, ensuring stability and continuous improvement Act as the primary technical contact for CRM queries, troubleshooting issues, managing configurations and supporting system ...

Business Development Executive Food Manufacturing - B2B Commercial Growth - Customer Development Berkshire/Hybrid Working c 45-50,000 + Car Allowance + Bonus + Exceptional Long-Term Opportunity A highly respected and commercially ambitious UK food manufacturing business is seeking an exceptional Business Development Executive to help drive … opportunity to join a well-established manufacturing organisation supplying into complex food manufacturing environments and to play a genuinely influential role in developing new customer relationships, identifying growth opportunities and strengthening long-term commercial partnerships across the sector. Importantly, this is not a traditional account management role ...

Customer Success Engineer, Product Implementation, London, COR7560 Are you a customer-focused technology professional who enjoys combining problem-solving with relationship management? This exciting opportunity to join a fast-growing software company that could be your next big career step! The Role As a Customer Success Engineer … bridge between customers, Sales, and Engineering, ensuring smooth implementation and long-term customer success. You’ll work closely with clients from the early stages of the sales process through to platform launch and ongoing engagement. You’ll also collaborate with internal Product and Engineering teams to improve processes, share ...

love sales, customer engagement and building strong relationships? And are you looking for a job in an international company with fantastic colleagues, a great culture and world-class products? Then our job as Inside Sales Representative at our Brighton office right by Brighton beach, with a starting date … collaborate closely with Sales Engineering and Field Sales colleagues when required. You will build and maintain strong relationships across approximately 120 accounts, ensuring consistent engagement and a clear understanding of how to identify and pursue commercial opportunities in a complex selling environment. This role includes a balanced ...

sales role focused on growing an assigned portfolio of existing customers, dormant accounts and emerging growth accounts. The role exists to expand Xtravirt’s customer relationships, create and convert qualified opportunities, and deliver revenue growth across professional services, managed and lifecycle services, and relevant product opportunities. This role … expected to develop as Xtravirt continues to grow its customer base and mature its sales operating model. Objectives Grow existing, dormant and emerging customer accounts. Create and convert qualified opportunities through proactive account development. Deliver revenue across product, professional services and Xtravirt Managed Services. Build strong customer ...

experiential technologies across live projects, installations and R&D initiatives. One day could involve testing interactive “lift & learn” retail experiences or AI-assisted customer engagement tools, while the next could see you supporting digital display installations, prototyping new ideas or helping bring experiential activations to life within physical … traditional IT support position. It’s much more focused on understanding how technology can be creatively applied within branded spaces and customer experiences. They’re looking for someone who enjoys problem-solving, likes getting hands-on with technology and has a genuine curiosity for how physical and digital experiences ...

role for someone wanting to sit above the detail. The business needs a hands-on technology leader capable of balancing technical strategy, customer engagement, delivery oversight and team leadership within a growing consultancy environment. They are looking for someone with the ambition and adaptability to step into … significantly larger engineering function over the next 12-18 months. The role will involve responsibility across architecture direction, team structure, recruitment strategy, bid support, customer engagement and technical assurance across secure programmes. What they are looking for: • Active SC Clearance as a minimum, DV highly desirable • Strong Defence ...

Customer Success Manager you will ensure that new customers are on boarded successfully, existing customers continue to realise value, and that the platform becomes a core operational system across our UK customer base. Client Details My clients is a Scandinavian tech business on a mission to disrupt … years, the company successfully entered the UK market over a year ago and have been successfully winning market share ever since. Description The Customer Success Manager will have the following key responsibilities: Implementation & System Migration Lead on boarding of new customers in the UK Drive structured implementation processes with ...

Fareham, Hampshire Salary: £40,000–£60,000 Some International Travel Required Are you an electronics engineer who enjoys a mix of hands-on development, customer interaction, and project delivery? This is a fantastic opportunity to join an innovative engineering business working on next-generation sensing technologies. You'll play … role in bridging the gap between product development and customer application, supporting projects from concept through to production. The Role As an Applications Engineer, you'll work closely with engineering, testing, and commercial teams to develop and validate advanced electronic solutions, while also acting as a technical point ...

alliance partners and solution provider relationships. This role will suit someone who wants to make a visible impact, help shape how our client develops customer accounts, and operate with a balance of structure, initiative and commercial ownership. The Account Manager is responsible for driving revenue growth and long-term … customer development across a focused portfolio of accounts and prospects. The Account Manager owns the commercial thread across their accounts, from qualification and discovery through to stakeholder mapping, account planning, opportunity progression, proposal coordination, commercial negotiation, forecasting, closure and post-sale expansion. The role works closely with Strategy & Advisory ...

+ Benefits A rapidly scaling consumer technology business operating in the digital entertainment space is hiring a Senior Analyst to help drive customer, product, and commercial decision-making through data. This is a highly commercial analytics role working closely with Product, CRM, Growth, Trading and Commercial teams to deliver … actionable insight across customer behaviour, retention, engagement, experimentation, and performance. The company is experiencing significant growth following recent investment and offers strong progression opportunities alongside high visibility across the organisation. What you'll be doing: Partnering with cross-functional stakeholders to solve commercial problems through data Analysing customer ...

experienced Service Desk Manager to join a well-established and growing Fire & Security business based in Egham . Due to continued expansion and increasing customer demand, our client is looking to add a driven and highly organised manager to oversee the daily operational performance of their Customer Service … Role & Responsibilities Lead and develop Dispatchers/Planners, Retention Specialists, Sales Order Processors, and Contract Administration teams Drive a high-performance culture focused on customer service, operational efficiency, and service quality Manage resource planning to maintain SLA performance and operational consistency Oversee real-time allocation of Fire & Security engineers ...

customers are on boarded successfully, existing customers continue to realise value, and that the platform becomes a core operational system across our UK customer base. Client Details My clients is a Scandinavian tech business on a mission to disrupt and modernise the coach industry with their innovative cloud based … years, the company successfully entered the UK market over a year ago and have been successfully winning market share ever since. Description The Customer Success Manager will have the following key responsibilities: Implementation & System Migration Lead on boarding of new customers in the UK Drive structured implementation processes with ...

Title: CRM AnalystSalary: £14.49Location: MaidenheadContract: 9 monthsShift Pattern: 09:00Am - 05:00pm Key Responsibilities Customer Portal & CRM Operations Manage Data Change Requests (DCR) in Salesforce by merging and matching customer registrations with database records. Track completed and incomplete registrations while reviewing analytics to understand platform uptake. Triage customer issues and support customer service and e-solutions teams. Assist with operations such as sample loading, inventory checks, and target list validation. Salesforce Effectiveness (SFE) Track and report on Sales Team performance to support the SFE Manager. Lead training for new starters on digital tools, including PowerBI dashboards ...

Full-time | UK-Based Applicants Only (No Visa Sponsorship) Do you have a passion for healthcare and a talent for delivering outstanding customer support? We're on a mission to transform clinical care through innovative, mobile point-of-care technology-and we're looking for a Customer Support … revolutionizing how healthcare environments manage inventory, data, and care outcomes. About the Role This is a varied, hands-on role that combines technical support, customer engagement, and project coordination. You'll play a critical role in onboarding new clients, resolving data issues, managing product master data, and ensuring ...

Salary £40K - £60K per annum (plus discretionary bonus) - hybrid working - Oxford HQ (Dog friendly office) Are you a technically curious, customer-facing problem solver who enjoys working across APIs, integrations and complex SaaS solutions whilst helping customers solve real business challenges? CN Sales Recruitment are working exclusively with … highly respected and growing regulatory technology software business with approximately 90 staff and an established global customer base operating across financial services, government and regulated enterprise markets. Our client is looking to appoint a Sales Engineer to support continued growth, increasing customer demand and a growing pipeline ...

practice. This role offers the opportunity to work on large-scale transformation programmes, supporting a wide range of organisations in enhancing and modernising their customer engagement capabilities. You will collaborate with multidisciplinary teams to design and deliver solutions using Microsoft Dynamics 365, either as standalone CRM implementations … functional or equivalent) are highly desirable Working Environment This role offers a flexible working model, combining remote work, office collaboration, and occasional client site engagement depending on project needs. Additional Considerations All employees are expected to comply with applicable legal, regulatory, and organisational policies, including areas such as data ...

Power Platform, AI, or Cloud technologies Consulting or professional services background Experience working in agile delivery environments Experience with Microsoft Dynamics 365 CE (Customer Engagement), particularly where integrated with Power Platform or Copilot solutions Experience with Microsoft Purview (data governance, compliance, or information protection) Click apply ...

within critical infrastructure. Deep knowledge on security architecture, with hands-on experience designing and integrating multi-layered security solutions across diverse technology stacks. Strategic customer engagement mindset with a proactive approach to anticipating security needs, influencing stakeholders, and driving continuous improvement in service delivery. Recognized as a strategic ...

global clients coming on board and increased investment from a recent acquisition, you'll step into a role where data-driven thinking genuinely shapes customer experience on an international scale. The Company They are an established CRM agency with decades of experience delivering cutting-edge customer engagement … broader reach, and new opportunities for strategic innovation. The Role As Senior Data Strategist, you will sit at the intersection of data, technology, and customer experience, using insights to shape high-impact CRM strategies across a varied client portfolio. You will: Develop targeted CRM strategies grounded in robust data ...

Role Mission To support customer outcomes by making deep, hands-on Microsoft centric expertise available to customers and internal teams across hybrid identity, security and endpoint management. This includes Windows Active Directory and integration with Microsoft Entra ID, unified security operations with Microsoft Defender XDR and Microsoft Sentinel … where needed. Objectives & Key Results Deliver consulting-grade architecture assurance and outcomes for customers Provide high-quality architecture reviews and design assurance for complex customer opportunities and deliveries, highlighting risks, trade-offs and pragmatic options Produce clear customer-facing technical outputs (e.g., current-state assessments, target-state architectures ...