1 to 25 of 52 Customer Engagement Jobs in the South East

Customer Data Architect – Associate Manager London, Manchester (or other UK location) Associate Manager (CL8) Practice: Song Data & AI We Are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms … potential of imagination, technology and intelligence. Visit us at: https://gb-en/about/accenture-song-index Role Overview: As a Customer Data Architect – Associate Manager, you will help design and implement scalable, secure, and high-performing customer data architectures. You will work with cross ...

software product for the pharmaceutical sector. You will be at the heart of how global pharma brands use marketing technology and content to drive customer engagement, shaping processes from day one. The Company They are a specialist data strategy consultancy focused on the pharmaceutical and life sciences sector. … consulting, they are now launching a new software solution that blends services and product. Their work sits at the intersection of data, MarTech and customer engagement, helping clients get more value from their content and technology investments. You will be joining them at an exciting inflection point ...

Customer Success Manager Location: Newbury Job Type: Full-time, Onsite Opportunity Salary: c£32,000 to £45,000 per annum, dependant on experience We are seeking a proactive and dedicated Customer Success Manager (CSM) to join our clients expanding team. The CSM will play a crucial role … building and maintaining strong relationships with both customers and partners, ensuring their satisfaction and retention. This position requires excellent communication skills, a customer-centric mindset, and the ability to manage multiple accounts effectively. Day-to-day of the role: Customer Relationship Management: Build and maintain strong, long-lasting ...

Senior Account Manager, you will act as a trusted commercial partner, driving long-term value, growth, and satisfaction across your accounts. You will coordinate engagement across internal teams, proactively identify opportunities, and ensure a seamless experience for our customers. Success in this role is measured by customer retention … satisfaction. Key Responsibilities: Own and develop long-term relationships with a portfolio of high-value, complex customers. Build and maintain account strategies aligned with customer objectives, challenges, and business priorities. Plan and lead structured customer engagement, including regular account reviews and strategic discussions with senior stakeholders. Serve ...

About ELLA ELLA is a fast‐growing AI company transforming the automotive retail experience. Our intelligent automation platform empowers dealerships and OEMs to improve customer engagement, operational efficiency, and revenue performance. We’re scaling quickly, backed by strong client traction and a bold product roadmap … partners Serve as a trusted advisor for clients adopting our AI technology Play a key role in shaping processes, revenue strategy, and customer engagement This role provides exceptional visibility, real ownership, and the chance to accelerate your career in a high‐growth AI environment. Key Responsibilities New Business ...

client is looking for a Client Support Specialist to join their team.This is a Homebased role Looking for someone with strong admin skills, customer service skills.Sales skills an advantageConfident on the phone, telesalesIT literate Job Summary: Client Engagement is responsible for managing the renewal process of software licenses … from T1 to T4 customers. This role focuses on ensuring on-time renewal of customers' contracts and subscriptions, optimizing the conditions for both the customer and the company. The Client Engagement works closely with Customer success team to achieve renewal targets and contribute to the overall success ...

lead and develop a high-performing team of internal sales coordinators. In this role, you will be responsible for driving sales performance, managing key customer accounts, and delivering on commercial growth objectives. You will balance leadership capabilities with a hands-on approach to account management, ensuring exceptional customer service and long-term customer relationships. This is a full-time office-based position, and your working hours will be Monday to Thursday 08:00 and 16:30 and Friday, 08:00 and 13:30. Some UK and overseas travel will be required within this role. Key Responsibilities ...

improvement Being the voice and champion of CRM and its role in the business Improving the efficiency of marketing, sales, service, hire and customer service operations by streamlining workflows and optimising customer interactions Enhancing marketing, sales and customer support processes through automation, data-driven insights, and performance … sales operations, including pipeline management, forecasting, and performance analysis Proactively work with Marketing to integrate CRM into B2B marketing strategies and target group customer engagement mapping Owning and managing any system costs and budgets associated with the CRM team and platform Overseeing system integrations, software implementations, and infrastructure ...

multiple new team members into our UK-based client services team. Company Overview: Connect Auto is a globally renowned specialist in digital retail and customer engagement for automotive OEMs and retailers, offering bespoke data, website, fleet remarketing and analytics solutions in over 100 markets and 42 languages. … with our automotive clients (OEMs, national sales companies, and retailers), assisting with project co-ordination, account support, reporting, training and ensuring high levels of customer satisfaction. You’ll help bridge the gap between client needs and our in-house developed solutions — contributing to retention, delivery excellence, and the success ...

Responsibilities Design and implement complex Dynamics 365 and Power Platform solutions within agreed project scope Develop, customise, and support Dynamics 365 (Sales and Customer Service) solutions Build scalable model-driven apps, canvas apps, and Power Automate flows aligned to agreed architectures and patterns Develop custom plugins, workflow activities … delivery timelines and quality expectations Actively contribute to agile delivery practices and continuous improvement initiatives Required Skills & Experience Strong experience with Microsoft Dynamics 365 (Customer Engagement) solution design and customisation Solid Power Platform experience including model-driven apps, canvas apps, Power Automate, and Power Pages Hands-on Dataverse ...

revenue growth. This position is required to report to Milton Keynes, U.K. Role Description Function as the central sales contact for our core customer base. Forge strong relationships with customers, external sales team, and SHI internal departments. Work closely with aligned Outside Sales Team to collectively own the sales … predictable, accurate and adhered to. Collaborate with Outside Sales, customers, vendors, and our internal teams through conference and team calls. Acknowledge and resolve customer inquiries proactively, resolving issues with a ‘complete-first-time’ attitude, delivering an exceptional customer experience. Identify and capture new opportunities, moving them effectively through ...

excellence . You'll be the Marketo specialist within a fast-growing SaaS organisation, responsible for building, executing, and optimising campaigns that drive the customer journey from first touch through to expansion. This is a key role in enabling our demand generation and lifecycle marketing strategies - ensuring every campaign … manage webinar programmes , including integrations, automation, and post-event follow-ups. Implement and optimise A/B testing , audience segmentation, and personalisation to improve engagement and performance. Maintain and evolve lead scoring models to support sales alignment and marketing qualification. Collaborate with demand generation, product marketing, and sales teams ...

join a specialist CRM agency during a period of significant growth and global expansion. You will play a key role in shaping data-driven customer strategies for major brands while helping elevate internal capability across analytics, CRM, and lifecycle strategy. The Company They are a well-established CRM agency … with a long track record of delivering customer engagement strategies for well-known consumer brands. Following recent investment and international expansion, they are entering a new phase of growth with global clients and new capabilities. The environment is fast paced, collaborative, and highly people-focused, offering plenty ...

global clients coming on board and increased investment from a recent acquisition, you'll step into a role where data-driven thinking genuinely shapes customer experience on an international scale. The Company They are an established CRM agency with decades of experience delivering cutting-edge customer engagement … broader reach, and new opportunities for strategic innovation. The Role As Senior Data Strategist, you will sit at the intersection of data, technology, and customer experience, using insights to shape high-impact CRM strategies across a varied client portfolio. You will: Develop targeted CRM strategies grounded in robust data ...

solution sectors in particular, you will represent our clients' range of test and measurement solutions to generate new opportunities by penetrating deeper into the customer base with existing and new clients along with responsibility for maintaining existing business. This also includes working with existing 'warm' leads. The role requires … Lead pro-active sales effort across the UK for test and measurement solutions. - Telephone appointing and ability to fill own diary with prospect and customer visits. - Implement and execute sales campaigns and activity in target market areas/sectors. - Increase customer engagement to explore for new opportunities ...

growth. Act as a key member of the Senior Leadership Team. IT Service Management & Service Delivery Own end-to-end IT Service Management across customer-facing services, including service desk, incident/change management, asset and device management, and continual improvement. Manage the full services portfolio (managed services, professional … senior technical relationships with strategic vendors and partners. Lead evaluation, testing and onboarding of new technologies and manage demo and proof-of-concept environments. Customer Engagement & Internal Technology Act as a trusted technical advisor to customers, working closely with sales on solution development and innovation. Lead customer ...

driving sales success by providing technical expertise and support throughout the pre-sales process. You will collaborate closely with the sales team to understand customer requirements, propose solutions, and demonstrate the value of our client's products and services. Your deep understanding of network security technologies, coupled with strong … security, and more. Stay updated on the latest features, capabilities, and industry trends. Pre-Sales Support: Work closely with the sales team to understand customer needs and objectives. Develop tailored solutions and presentations to address specific customer requirements. Solution Design: Design comprehensive security architectures that leverage Fortinet products ...

days per year approx. Remuneration: Expense rate to be agreed. Location: Remote with occasional meetings at locations within the SEW service area. The Independent Customer Challenge Group (ICG) is an autonomous body dedicated to ensuring that South East Water's business plans are built around the genuine needs … Plan. Main Responsibilities: Strategic Leadership & Governance: Lead the ICG through a shifting regulatory landscape, maintaining a flexible and adaptive approach to meet new consumer engagement mandates. Performance Scrutiny: Rigorously evaluate South East Water's delivery against its regulatory settlement, monitoring progress on customer outcomes and agreed success measures. ...

days per year approx. Remuneration: Expense rate to be agreed. Location: Remote with occasional meetings at locations within the SEW service area. The Independent Customer Challenge Group (ICG) is an autonomous body dedicated to ensuring that South East Water's business plans are built around the genuine needs … Plan. Main Responsibilities: Strategic Leadership & Governance: Lead the ICG through a shifting regulatory landscape, maintaining a flexible and adaptive approach to meet new consumer engagement mandates. Performance Scrutiny: Rigorously evaluate South East Water's delivery against its regulatory settlement, monitoring progress on customer outcomes and agreed success measures. ...

team environment Experience integrating Oracle ERP with third-party systems using APIs or ETL tools Experience of project management or agile tools and practices Customer Engagement: Work closely with client ERP and business teams to drive implementation projects. Problem Solving: Investigate and troubleshoot issues in existing integrations ...

where youll shape large-scale solutions, drive analytics-led improvements, and act as a trusted advisor to customers. Youll collaborate with passionate colleagues, lead customer engagements, and influence how digital workplace strategies are delivered all while growing your own skills in a fast-moving and innovative field. What … Design, implement, and configure modern management solutions at enterprise scale Use end-user analytics to monitor performance and drive improvements in customer estates (DEX scores, sentiment, and user cases) Lead conversations with stakeholders, ensuring the user experience remains at the heart of every solution Contribute to governance, service reporting ...

opportunity for an experienced Field Engineer looking for a supportive and interesting working environment and company culture. The business offers stability, support, variety, quality customer engagement and a clear remit of responsibility and autonomy. Due to continued growth and new contract wins we are expanding our base … engineer who is looking for a role that will allow them to work with a variety of retail weighing scales across a variety of customer sites. Verification Field Engineer Responsibilities: The role is varied, and no two days will be the same. You will need to be able ...

ready to lead the transformation of customer experience by building a single customer view and unlocking the full power of Salesforce Automotive Cloud CRM Platform? Hendy Group has an exciting opportunityin our Marketing Teamfora CRM Manager. This position is fully on-siteand open to candidates locatedanywhere within … South Coast. The Opportunity: TheCRM Manager leads the implementation, optimisation, and management of Hendy Groups Salesforce Automotive Cloud platform to create a single customer view. They develop automated lifecycle journeys, advanced segmentation, and targeted campaigns in collaboration with Group and Regional Marketing teams, supported by strong data quality. ...

their MarTech investments while developing deep expertise across leading CRM platforms. The Company They are a forward-thinking digital organisation that helps businesses enhance customer engagement through data-driven CRM strategies. Their teams specialise in improving digital journeys, optimising marketing technology and supporting transformation projects that drive measurable … Role You will sit within a specialist MarTech Enablement function, supporting CRM delivery across multiple digital channels. Your work will help clients execute effective customer communications and modernise their marketing ecosystems.Key responsibilities include:* Supporting the development and execution of CRM strategies across email, SMS, push and other digital channels. ...

rewarding and influential career. What you'll do Youll play a key role in shaping, designing, and delivering innovative solutions for our customers. Leading customer engagements by analysing requirements, gathering insights, and recommending effective, scalable solutions Acting as a Subject Matter Expert during presales activities, supporting opportunity qualification ...