1 to 25 of 213 Customer Engagement Jobs in the South East

Engagement Manager role is a services function role within the TEKsystems Global Services (TGS) Practice Delivery team and is responsible for managing one or more projects/engagements at a time. A successful Engagement Manager possesses skillsets for managing teams, client facing, stakeholder management, delivery processes, issue resolution … customer engagements. The delivery function responsibilities vary from account to account, but a successful Engagement Manager is responsible for common activities such as on/off boarding of team members, people management, customer management & reporting, finance management, support project team member activities, risk & issue resolution and supporting ...

Lead to join a dedicated European business unit supporting an innovative Immunology & Inflammation portfolio.This is a unique opportunity to shape commercial strategy through analytics, customer insights and sales force effectiveness. Working at the centre of a multi-country commercial organisation, you will partner with senior leaders across Commercial Operations … Marketing, Medical Affairs and client stakeholders to optimise customer engagement, improve field force performance and drive business growth.As Commercial Excellence Lead, you will own the commercial performance framework, leveraging CRM analytics, customer segmentation, targeting strategies and incentive programmes to support data-driven decision making across multiple European ...

Series Forecasting, Propensity Modelling, Feature Engineering, Data Engineering, Azure Machine Learning, Azure Data Platform, Experiment Design, A/B Testing, Hypothesis Testing, Predictive Modelling, Customer Analytics, Marketing Analytics, Customer Lifetime Value, Churn Prediction, Demand Forecasting, Stock Forecasting, Production Machine Learning, Cloud Data Platforms, Data Products, Git, Version Control … recruiting for an experienced Senior Data Scientist to join one of the UK's most advanced Data Science teams, helping shape the future of customer analytics through cutting-edge machine learning, statistical modelling & cloud-based AI solutions. This is a great opportunity for an experienced Data Scientist who enjoys ...

including Artificial Intelligence, Extended Reality, simulation, digital twins, data analytics and cloud-based learning environments. The role will help shape future capability roadmaps, support customer engagement activities and ensure Raytheon remains at the forefront of modern training transformation. The CTO will support new business growth, capability development … operational objectives. Provide appropriate expertise in non-MoD markets. Define next-generation learning solutions, integrating evidence-based learning methodologies with emerging technologies. Shape customer training transformation strategies and influence future capability requirements across Defence and Government markets. Develop strategic partnerships with industry, academia and technology providers to accelerate innovation ...

including Artificial Intelligence, Extended Reality, simulation, digital twins, data analytics and cloud-based learning environments. The role will help shape future capability roadmaps, support customer engagement activities and ensure Raytheon remains at the forefront of modern training transformation. The CTO will support new business growth, capability development … operational objectives. Provide appropriate expertise in non-MoD markets. Define next-generation learning solutions, integrating evidence-based learning methodologies with emerging technologies. Shape customer training transformation strategies and influence future capability requirements across Defence and Government markets. Develop strategic partnerships with industry, academia and technology providers to accelerate innovation ...

including Artificial Intelligence, Extended Reality, simulation, digital twins, data analytics and cloud-based learning environments. The role will help shape future capability roadmaps, support customer engagement activities and ensure Raytheon remains at the forefront of modern training transformation. The CTO will support new business growth, capability development … operational objectives. Provide appropriate expertise in non-MoD markets. Define next-generation learning solutions, integrating evidence-based learning methodologies with emerging technologies. Shape customer training transformation strategies and influence future capability requirements across Defence and Government markets. Develop strategic partnerships with industry, academia and technology providers to accelerate innovation ...

responsible for supporting the growth and development of a defined brand or technology portfolio within the Northamber group. This role combines product expertise, outbound customer engagement, and sales enablement to drive adoption of the brand or key vendor technologies. A key focus of the role is proactive customer engagement through outbound calling, identifying opportunities, promoting vendor solutions, and supporting reseller partners with product knowledge and solution guidance. The Product Specialist acts as the internal and external brand champion for their assigned technology or brand, working closely with sales teams, vendor(s), and reseller partners. Key Responsibilities ...

TEAM AND ORGANISATION)The Project Coordinator will provide professional project and service delivery coordination across a portfolio of Cloud, Security and Software Optimisation customer engagements.The role sits within the Project Management team and is responsible for owning and coordinating a portfolio of lower complexity projects and services from initiation … managing communications, delivery coordination, reporting, governance activities and stakeholder engagement.The role will work closely with Project Managers, Service Delivery Managers, Consultants, Account Managers and customer stakeholders to ensure engagements are delivered in line with agreed objectives, timescales and quality expectations.The position plays a key role in:Delivering lower-complexity ...

architecture and enterprise standards. Accountabilities: The Commercial Solution Architect is accountable for: Designing end-to-end solution architectures for Commercial initiatives (Sales, Marketing, Trade, Customer Engagement and related capabilities). Ensuring solution designs align to Commercial domain guardrails and enterprise architecture standards. Embedding security, privacy and compliance requirements … architecture blueprints, logical designs and integration patterns that engineering teams can implement. Ensure designs align with Commercial domain priorities across Sales, Marketing, Trade Promotion, Customer Engagement and Commercial Analytics. 2. Salesforce-Aligned Solution Design Work within the Salesforce-centred commercial architecture direction set by the Commercial Domain Architect ...

Strategic Customer Success Manager - Fully Remote Salary: £60,000 to £70,000 plus 10% to 20% performance-related bonus Location: Remote, UK MFK Recruitment is working with a well-established global software company to recruit a Strategic Customer Success Manager. Our client provides an AI-powered, code-free … past six years, MFK Recruitment has placed 16 people with the business, and 10 are still working there today. The opportunity The Strategic Customer Success Manager will take ownership of a portfolio of strategic, growth and high-potential enterprise customers. You will build relationships with executive, operational and technical ...

skilled team organised, clear on priorities and able to deliver reliably for the customer. You will be the main point of contact for the customer, making sure work is planned, resourced, reported and delivered to the required standard. You will also help manage risks, resolve issues early, and maintain … technical expert in every area, but to ensure the right people are in place, priorities are clear, delivery is visible, and the customer is kept properly informed. Key responsibilities Delivery management Own the overall delivery plan, making sure the team understands what needs to be delivered, by when ...

1. Commercial & E-commerce Domain Architecture Define domain strategies and target architectures across: Sales (Field Sales, Key Account Management, Sales Effectiveness) Marketing (Campaign Management, Customer Journeys, Personalisation) Trade Promotion & Demand Management E-commerce & Digital Commerce Customer Engagement & Commercial Analytics Architect solutions that enable: Revenue growth and execution … excellence Omnichannel customer engagement Integrated physical and digital commerce journeys Advanced commercial analytics and forecasting Ensure architectures support global consistency with market-specific execution models. 2. Salesforce-Centric Platform Leadership Act as the enterprise architectural authority for Salesforce-led Commercial capability, working closely with the Salesforce Platform Architect. ...

Location: Remote Salary: £32,000 The Customer Relationship Coordinator is a key support role within the Customer Relationship team, combining commercial account support with operational excellence to help drive customer retention and growth. Working closely with Customer Relationship Managers, the role supports customer engagement, manages a small but emerging portfolio of accounts across Scotland and Northern Ireland, coordinates proactive customer outreach campaigns and takes ownership of key administrative and process improvement activities. Responsibilities: Manage customer accounts (remotely) from a commercial perspective across the emerging markets of Scotland and Northern Ireland. Supporting ...

Assistant Vice President will lead the strategy and execution to maximise customer lifetime value through personalised, orchestrated and data driven customer engagement. Working across marketing, sales, service, data and technology, they will use Salesforce as the organisation’s CRM to create a connected view of the customer and deliver relevant experiences throughout the customer lifecycle. Key Responsibilities Develop and lead the customer engagement and lifecycle strategy, focused on retention, growth, loyalty and lifetime value. Leverage customer data, analytics and segmentation to identify opportunities and drive personalised engagement. Design and orchestrate cross-channel ...

Looking to kick-start your career in customer success, customer service, or SaaS? We're looking for a motivated and enthusiastic Customer Enablement Associate to join our team and help customers get the very best from their IRIS solutions. This is an excellent opportunity for someone early … helping them gain confidence in our products and ensuring they have a positive experience from day one. What will you be doing? As a Customer Enablement Associate, you'll work closely with customers to help them understand, adopt, and maximise the value of their IRIS products. You'll become ...

Endpoint, Network, and Discovery, while providing targeted product support for our portfolio of Data Encryption solutions. Sitting at the intersection of customers, engineering, UX, customer engagement, and product strategy, you will help solve complex data protection problems. You will be directly responsible for translating product strategy, customer … feature execution from initial grooming through sprint execution, release planning, acceptance validation, and release readiness. Complex Problem Solving: Using available metrics, engineering inputs, and customer data, resolve technical trade-offs, help prioritize customer requests, and identify functional dependencies across DLP and Encryption. Customer & Field Engagement: Assist ...

growing SecOps solutioning function, influence how Nomios brings Microsoft Security and wider CDOC services to market, and develop into a trusted owner of customer opportunities across our cyber security portfolio.As a customer-facing Solutions Consultant, you will combine technical expertise, services knowledge and commercial awareness to help customers … ownership will be the Microsoft security stack, particularly Microsoft Defender and Microsoft Sentinel.As you develop in the role, you will take increasing ownership of customer engagements, from discovery and solution design through to demonstrations, proposals, RFIs/RFPs and customer presentations. You will also contribute to sales enablement ...

customers to source effectively, stock efficiently, sell profitably and service competitively.Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited … work closely with customers to transform their digital commerce capabilities, utilising modern e-commerce platforms, automation technologies, APIs, and AI-driven solutions to improve customer experience, operational efficiency, and revenue growth.You will act as a trusted advisor to customers, helping them navigate digital transformation initiatives while collaborating with Professional ...

Support Consultant Remote – UK | Full Time | Permanent An established and growing Microsoft Solutions Partner is looking for an experienced Microsoft Dynamics 365 Customer Engagement (CE) Support Consultant to join its Customer Services team. This is a fully remote opportunity supporting a growing international customer base across … technical teams, as well as third-party software providers, ensuring issues are investigated thoroughly and resolved within agreed SLAs. Key Responsibilities Respond to customer support queries via telephone, email and online support systems Investigate Dynamics 365 CE and Power Platform issues Manage support cases from initial enquiry through ...

accountable for maximising customer lifetime value through data-driven, personalised and orchestrated customer engagement for both P&O Cruises and Cunard. Reporting to the Chief Commercial Officer, the role is accountable for CRM strategy, customer data activation, lifecycle marketing and personalisation, ensuring the right message, offer … experience reaches the right customer at the right time across owned channels. The role plays a central leadership role in scaling Carnival UK's marketing technology ecosystem, notably Salesforce and Adobe Experience Platform, to enable a single, actionable view of the guest. Key Accountabilities: Lead and define ...

business teams to deliver successful outcomes. * Manage project plans, risks, budgets, dependencies, and implementation activities. * Support the introduction of new payment methods, technologies, and customer experiences. Requirements Definition and Solution Design * Translate business requirements into detailed technical and functional specifications. * Work closely with business, technology, security, and supplier teams … solutions that align with business strategy. * Ensure solutions meet operational, security, compliance, and scalability requirements. Mobile and Loyalty Platform Management * Own and manage two customer-facing mobile applications from a payment and technology perspective. * Manage technical requirements and integrations for two loyalty platforms. * Ensure seamless interaction between payment, loyalty ...

business teams to deliver successful outcomes. * Manage project plans, risks, budgets, dependencies, and implementation activities. * Support the introduction of new payment methods, technologies, and customer experiences. Requirements Definition and Solution Design * Translate business requirements into detailed technical and functional specifications. * Work closely with business, technology, security, and supplier teams … solutions that align with business strategy. * Ensure solutions meet operational, security, compliance, and scalability requirements. Mobile and Loyalty Platform Management * Own and manage two customer-facing mobile applications from a payment and technology perspective. * Manage technical requirements and integrations for two loyalty platforms. * Ensure seamless interaction between payment, loyalty ...

business teams to deliver successful outcomes. * Manage project plans, risks, budgets, dependencies, and implementation activities. * Support the introduction of new payment methods, technologies, and customer experiences. Requirements Definition and Solution Design * Translate business requirements into detailed technical and functional specifications. * Work closely with business, technology, security, and supplier teams … solutions that align with business strategy. * Ensure solutions meet operational, security, compliance, and scalability requirements. Mobile and Loyalty Platform Management * Own and manage two customer-facing mobile applications from a payment and technology perspective. * Manage technical requirements and integrations for two loyalty platforms. * Ensure seamless interaction between payment, loyalty ...

looking for a highly motivated and customer-focused Desk Based Sales Executive to join our growing sales team. This role is primarily focused on developing and growing relationships within our existing customer base while also identifying and securing new business opportunities across the UK Public Sector. This … future growth opportunities. Working closely with Client Managers, Service Managers, Project Managers and Solutions teams, you will play a key role in delivering exceptional customer experiences and achieving ambitious sales targets. Purpose of the Role To drive business growth and customer satisfaction across MLL's UK Public Sector ...

Sales leadership, coaching and motivating a team of Presales TCs to deliver technical expertise, differentiate solutions, and accelerate deal velocity. The manager ensures strong customer engagement, solution validation, and partnership with the broader sales ecosystem to support business growth and technical excellence.About HPHP creates new possibilities for technology … team.Conduct regular training to ensure team expertise in current technologies.Develop and implement presales strategies aligned with business goals.Customer EngagementCollaborate with sales teams to assess customer requirements.Deliver tailored product demonstrations and technical presentations.Build strong relationships with clients to ensure trust and credibility.Solution Design & Proposal DevelopmentArchitect and validate technical solutions based ...