101 to 125 of 162 Customer Engagement Jobs in the South East

a dynamic Demand Marketing Manager to join the B2B Marketing Team, focusing on hybrid events and webinars. This role involves managing the entire process of digital events to drive customer engagement, generate leads, and contribute to annual recurring revenue. Collaborate closely with stakeholders across EMEA to produce and manage impactful B2B hybrid events and webinars. The offer Salary More ❯

a dynamic Demand Marketing Manager to join the B2B Marketing Team, focusing on hybrid events and webinars. This role involves managing the entire process of digital events to drive customer engagement, generate leads, and contribute to annual recurring revenue. Collaborate closely with stakeholders across EMEA to produce and manage impactful B2B hybrid events and webinars. The offer Salary More ❯

a STEM educational background) - Experience making changes to low-code or configurable applications - A background in application & system engineering, software development or technical change and release - Excellent communication and customer engagement skills - JSON file format understanding - A real passion for learning the latest technology and a desire to progress quickly This Software implementation engineer will receive the following More ❯

Technical Sales Engineer We are seeking a Technical Sales Engineer to support business development and customer engagement for advanced fibre optic sensing solutions. This role combines technical expertise with commercial insight to deliver tailored solutions across industries such as wind energy, marine, rail, and aerospace. Key Responsibilities Identify and develop new business opportunities across target markets. Collaborate with … customers to design technical solutions using advanced sensing systems. Build relationships with stakeholders, present system benefits, and negotiate contracts. Work with internal teams to align customer needs with technical and commercial capabilities. Maintain accurate sales forecasts and report on pipeline development. Education & Experience Degree in a Science or Engineering discipline. Proven success in a technical sales or business development More ❯

Technical Sales Engineer We are seeking a Technical Sales Engineer to support business development and customer engagement for advanced fibre optic sensing solutions. This role combines technical expertise with commercial insight to deliver tailored solutions across industries such as wind energy, marine, rail, and aerospace. Key Responsibilities Identify and develop new business opportunities across target markets. Collaborate with … customers to design technical solutions using advanced sensing systems. Build relationships with stakeholders, present system benefits, and negotiate contracts. Work with internal teams to align customer needs with technical and commercial capabilities. Maintain accurate sales forecasts and report on pipeline development. Education & Experience Degree in a Science or Engineering discipline. Proven success in a technical sales or business development More ❯

Technical Sales Engineer We are seeking a Technical Sales Engineer to support business development and customer engagement for advanced fibre optic sensing solutions. This role combines technical expertise with commercial insight to deliver tailored solutions across industries such as wind energy, marine, rail, and aerospace. Key Responsibilities Identify and develop new business opportunities across target markets. Collaborate with … customers to design technical solutions using advanced sensing systems. Build relationships with stakeholders, present system benefits, and negotiate contracts. Work with internal teams to align customer needs with technical and commercial capabilities. Maintain accurate sales forecasts and report on pipeline development. Education & Experience Degree in a Science or Engineering discipline. Proven success in a technical sales or business development More ❯

client needs no introduction and due to growth and demand need a veteran Data Architecture specialist to enhance practices, build, grow and mentor technical teams and lead on complex customer engagements. On offer Salary - up to £140k base - D.O.E 20% Company Bonus £5000 Vehicle allowance Benefits pack Plus more What do I need? Extensive experience in consulting with a More ❯

client needs no introduction and due to growth and demand need a veteran Data Architecture specialist to enhance practices, build, grow and mentor technical teams and lead on complex customer engagements. On offer Salary - up to £140k base - D.O.E 20% Company Bonus £5000 Vehicle allowance Benefits pack Plus more What do I need? Extensive experience in consulting with a More ❯

client needs no introduction and due to growth and demand need a veteran Data Architecture specialist to enhance practices, build, grow and mentor technical teams and lead on complex customer engagements. On offer Salary - up to £140k base - D.O.E 20% Company Bonus £5000 Vehicle allowance Benefits pack Plus more What do I need? Extensive experience in consulting with a More ❯

description: Role Overview: We are seeking a highly motivated and experienced E-Commerce Manager to help drive our digital strategy, manage our e-commerce platform, and enhance our online customer experience. This role will involve overseeing the day-to-day management of our e-commerce site, executing digital marketing campaigns, and leveraging data-driven insights to boost online sales. … Manage the day-to-day operations of our e-commerce platform, ensuring a seamless, user-friendly experience. Develop and execute e-commerce strategies to drive revenue growth and enhance customer engagement. Oversee the e-commerce element of the website using WordPress, WooCommerce and Zoho, ensuring accurate and up-to-date product information and optimisation for SEO. Analyse website performance … backup power solutions and power management to represent our products and communicate value to customers effectively. Monitor and report on e-commerce performance metrics, such as sales, conversion rates, customer acquisition costs, and return on investment. Ensure compliance with industry standards and best practices in data privacy, online security, and accessibility. Candidate Profile: The ideal candidate will have: Experience More ❯

level. Role Overview: We are seeking a highly motivated and experienced E-Commerce Manager to help drive our digital strategy, manage our e-commerce platform, and enhance our online customer experience. This role will involve overseeing the day-to-day management of our e-commerce site, executing digital marketing campaigns, and leveraging data-driven insights to boost online sales. … Manage the day-to-day operations of our e-commerce platform, ensuring a seamless, user-friendly experience. Develop and execute e-commerce strategies to drive revenue growth and enhance customer engagement. Oversee the e-commerce element of the website using WordPress, WooCommerce and Zoho, ensuring accurate and up-to-date product information and optimisation for SEO. Analyse website performance … backup power solutions and power management to represent our products and communicate value to customers effectively. Monitor and report on e-commerce performance metrics, such as sales, conversion rates, customer acquisition costs, and return on investment. Ensure compliance with industry standards and best practices in data privacy, online security, and accessibility. Candidate Profile: The ideal candidate will have: Experience More ❯

Head of Digital Product At Signet Jewelers (H. Samuel & Ernest Jones), were on an exciting journey to reimagine the customer experience through innovation, creativity, and technology. As Head of Digital Product, youll play a pivotal role in shaping the future of our online presence, ensuring every customer interaction is seamless, inspiring, and memorable. This is a fantastic opportunity … offered on a hybrid basis, working 2 days a week from our office at Croxley Park, Watford. Why this role matters Youll be at the heart of evolving our customer experience, leading a change plan that spans from idea to delivery. With responsibility for the UK Digital Product roadmap, youll influence strategy, execution, and performance ensuring our digital platforms … are robust, engaging, and always customer-first. As part of the UK leadership team, youll collaborate closely with Group, IT, Marketing, and Customer Experience colleagues, while also being the key voice in the UK for digital product strategy and delivery with our US partners. What youll be leading Innovation & Strategy: Shape and execute a bold digital product strategy More ❯

and reporting. With a land-and-expand model, EDGE Industrial is poised for significant growth across the UK and European market. The Role: We are seeking a dynamic and customer-centric Customer Success Manager (CSM) to join our London team. This role is pivotal in ensuring the successful delivery of our EDGE Industrial solution to key UK customers … understanding their business needs and proactively identifying opportunities to enhance value through our platform. What You’ll Do: Deliver Success: Ensure all contracted services are delivered smoothly and meet customer expectations. Own the Relationship : Be the trusted point of contact, building strong stakeholder relationships and leading strategic customer engagements. Drive Growth : Lead renewals, retention, and identify opportunities to … expand account value through up-sell and cross-sell. Enable Customers : Run onboarding and training to maximise platform adoption and customer confidence. Collaborate Internally : Work cross-functionally to ensure seamless service delivery and champion the customer voice. Share Insights : Work with the appointed Customer Delivery Analyst to coordinate reporting, present performance data, and provide feedback to improve More ❯

and reporting. With a land-and-expand model, EDGE Industrial is poised for significant growth across the UK and European market. The Role: We are seeking a dynamic and customer-centric Customer Success Manager (CSM) to join our London team. This role is pivotal in ensuring the successful delivery of our EDGE Industrial solution to key UK customers … understanding their business needs and proactively identifying opportunities to enhance value through our platform. What You’ll Do: Deliver Success: Ensure all contracted services are delivered smoothly and meet customer expectations. Own the Relationship : Be the trusted point of contact, building strong stakeholder relationships and leading strategic customer engagements. Drive Growth : Lead renewals, retention, and identify opportunities to … expand account value through up-sell and cross-sell. Enable Customers : Run onboarding and training to maximise platform adoption and customer confidence. Collaborate Internally : Work cross-functionally to ensure seamless service delivery and champion the customer voice. Share Insights : Work with the appointed Customer Delivery Analyst to coordinate reporting, present performance data, and provide feedback to improve More ❯

and reporting. With a land-and-expand model, EDGE Industrial is poised for significant growth across the UK and European market. The Role: We are seeking a dynamic and customer-centric Customer Success Manager (CSM) to join our London team. This role is pivotal in ensuring the successful delivery of our EDGE Industrial solution to key UK customers … understanding their business needs and proactively identifying opportunities to enhance value through our platform. What You’ll Do: Deliver Success: Ensure all contracted services are delivered smoothly and meet customer expectations. Own the Relationship : Be the trusted point of contact, building strong stakeholder relationships and leading strategic customer engagements. Drive Growth : Lead renewals, retention, and identify opportunities to … expand account value through up-sell and cross-sell. Enable Customers : Run onboarding and training to maximise platform adoption and customer confidence. Collaborate Internally : Work cross-functionally to ensure seamless service delivery and champion the customer voice. Share Insights : Work with the appointed Customer Delivery Analyst to coordinate reporting, present performance data, and provide feedback to improve More ❯

investors and entrepreneurs. Digital Platforms in WPB is responsible for the core Mobile and Browser based platforms for meeting the everyday banking needs of HSBC Wealth & Personal Banking’s customer base. Supporting 36 markets and up to 20m customer daily, the team is focused on three key platforms: 1) Mobile Platform; 2) Dynamic Experience Platform; and 3) Security … experiences and directly contributes to the effective and efficient delivery of change globally for WPB. This role holder leads and is accountable for the designing, building and running digital customer experience journeys covering all products, customer types and channels across HSBC’s global IWPB business. This involves leading cross functional teams (composed of analysts, developers, designers, and scrum … the HSBC Mobile App of the future with an ambition to deliver the best-in-class mobile app. There are five clear goals to: 1) Drive Deeper, more relevant customer engagement. 2) Grow Bank Revenue. 3) Standardise global mobile experience. 4) Build Modern technology and data architecture. 5) Maximise the power of data/insight and personalisation. The role More ❯

investors and entrepreneurs. Digital Platforms in WPB is responsible for the core Mobile and Browser based platforms for meeting the everyday banking needs of HSBC Wealth & Personal Banking’s customer base. Supporting 36 markets and up to 20m customer daily, the team is focused on three key platforms: 1) Mobile Platform; 2) Dynamic Experience Platform; and 3) Security … experiences and directly contributes to the effective and efficient delivery of change globally for WPB. This role holder leads and is accountable for the designing, building and running digital customer experience journeys covering all products, customer types and channels across HSBC’s global IWPB business. This involves leading cross functional teams (composed of analysts, developers, designers, and scrum … the HSBC Mobile App of the future with an ambition to deliver the best-in-class mobile app. There are five clear goals to: 1) Drive Deeper, more relevant customer engagement. 2) Grow Bank Revenue. 3) Standardise global mobile experience. 4) Build Modern technology and data architecture. 5) Maximise the power of data/insight and personalisation. The role More ❯

investors and entrepreneurs. Digital Platforms in WPB is responsible for the core Mobile and Browser based platforms for meeting the everyday banking needs of HSBC Wealth & Personal Banking’s customer base. Supporting 36 markets and up to 20m customer daily, the team is focused on three key platforms: 1) Mobile Platform; 2) Dynamic Experience Platform; and 3) Security … experiences and directly contributes to the effective and efficient delivery of change globally for WPB. This role holder leads and is accountable for the designing, building and running digital customer experience journeys covering all products, customer types and channels across HSBC’s global IWPB business. This involves leading cross functional teams (composed of analysts, developers, designers, and scrum … the HSBC Mobile App of the future with an ambition to deliver the best-in-class mobile app. There are five clear goals to: 1) Drive Deeper, more relevant customer engagement. 2) Grow Bank Revenue. 3) Standardise global mobile experience. 4) Build Modern technology and data architecture. 5) Maximise the power of data/insight and personalisation. The role More ❯

role offers the chance to shape digital strategy from the ground up, working with cutting-edge platforms and technologies to drive measurable business growth through enhanced online presence and customer engagement. Core Accountabilities Multi-Platform Management: Lead comprehensive digital estate including multiple WordPress environments, ensuring seamless user journeys and optimised conversion pathways Performance Optimisation: Drive continuous improvement of digital … media strategies, and performance enhancement methodologies Innovation Projects: Collaborate on forward-thinking initiatives to develop new digital revenue streams and enhance existing product offerings Experience Demonstrable growth in digital engagement, traffic acquisition, and conversion performance Enhanced search visibility and technical performance benchmarks Proven ROI improvement across all digital marketing investments Maintained brand coherence and elevated customer experience scores More ❯

role offers the chance to shape digital strategy from the ground up, working with cutting-edge platforms and technologies to drive measurable business growth through enhanced online presence and customer engagement. Core Accountabilities Multi-Platform Management: Lead comprehensive digital estate including multiple WordPress environments, ensuring seamless user journeys and optimised conversion pathways Performance Optimisation: Drive continuous improvement of digital … media strategies, and performance enhancement methodologies Innovation Projects: Collaborate on forward-thinking initiatives to develop new digital revenue streams and enhance existing product offerings Experience Demonstrable growth in digital engagement, traffic acquisition, and conversion performance Enhanced search visibility and technical performance benchmarks Proven ROI improvement across all digital marketing investments Maintained brand coherence and elevated customer experience scores More ❯

Technology, SAAS, Artificial Intelligence Location - Central London/Hybrid Salary & Benefits - £30,000 to £60,000 (depending on experience) benefits (Healthcare, Laptop, Bonus Days off, Hybrid working) Job Type - Customer Success Manager, Project Manager, Customer Support, Full-time, PermanentRecruiting graduate level to 2+ years experience in a legal role.A global leader in the legaltech market is seeking to … countries such as AMD, National Grid, LG and DHL. You will play a central role in ensuring our customers achieve success from the outset through collaboration with the customer throughout the onboarding process. Working closely with the Customer Success Manager, you will onboard and implement our legal AI technology to support seamless integration into our customer’s … as part of a team.- Strong communication and interpersonal skills, with the ability to articulate complex ideas clearly to a diverse audience.- Self-driven, proactive, and passionate about enhancing customer experiences. Detail-oriented, with strong problem-solving skills. A creative thinker capable of developing innovative strategies for customer engagement.- Comfortable with learning and utilizing new software and technology More ❯

Customer Success Manager SaaS B2B B2C required by leading software house in Milton Keynes to come in and assist with the strategy and vision for the running of the customer service and success. You will be working on... Evaluating the problem resolution process for the product, the way in which the teams deal with requests and provide responses … to the customers. Ensuring there is appropriate processes in-place (e.g. for escalation, risk management). Evaluating how the company support customer requests today for access to information (docs, videos), training requests and general help. Ensuring they have appropriate processes in-place for customer engagement. Any exposure to Power BI and SQL is advantageous. Essential Skills Experience building … and running customer success teams in a B2B or B2C organisation; Excellent understanding of customer service; Excellent understanding of building learning and development communities for engaging with customers; Excellent communication skills, verbal and written; 2 days per week in Milton Keynes and up to £50k plus package. More ❯

Friday working from home). About the role As a Digital Trader at Fenwick, you’ll be responsible for developing and executing trading strategies that maximise sales, profit, and customer engagement. From managing product ranges and assortment to owning the trading calendar and identifying commercial opportunities, you’ll play a key part in ensuring our customers are inspired by … delivering against sales and performance targets. Working closely with Buying & Merchandising, Marketing, Site Optimisation, and Analytics teams, you’ll analyse trading KPIs and web performance to react quickly to customer behaviour and market trends. You’ll oversee online merchandising, manage promotions and product launches, and optimise onsite search and navigation to enhance the customer journey. You’ll also … us. Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres. In 2023 we launched our ‘Quiet No More’ campaign, enhancing our presence on the UK high street as well as More ❯

Friday working from home). About the role As a Digital Trader at Fenwick, you’ll be responsible for developing and executing trading strategies that maximise sales, profit, and customer engagement. From managing product ranges and assortment to owning the trading calendar and identifying commercial opportunities, you’ll play a key part in ensuring our customers are inspired by … delivering against sales and performance targets. Working closely with Buying & Merchandising, Marketing, Site Optimisation, and Analytics teams, you’ll analyse trading KPIs and web performance to react quickly to customer behaviour and market trends. You’ll oversee online merchandising, manage promotions and product launches, and optimise onsite search and navigation to enhance the customer journey. You’ll also … us. Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres. In 2023 we launched our ‘Quiet No More’ campaign, enhancing our presence on the UK high street as well as More ❯

Friday working from home). About the role As a Digital Trader at Fenwick, you’ll be responsible for developing and executing trading strategies that maximise sales, profit, and customer engagement. From managing product ranges and assortment to owning the trading calendar and identifying commercial opportunities, you’ll play a key part in ensuring our customers are inspired by … delivering against sales and performance targets. Working closely with Buying & Merchandising, Marketing, Site Optimisation, and Analytics teams, you’ll analyse trading KPIs and web performance to react quickly to customer behaviour and market trends. You’ll oversee online merchandising, manage promotions and product launches, and optimise onsite search and navigation to enhance the customer journey. You’ll also … us. Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres. In 2023 we launched our ‘Quiet No More’ campaign, enhancing our presence on the UK high street as well as More ❯