1 to 25 of 171 Customer Experience Jobs in the South East

Customer Success Executive

Hiring Organisation
Give a Grad a Go
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£35,000 - £40,000 per annum
Clear progression plan Paid time off (holiday/sick pay) Paid training opportunities On the hunt for Customer Success Executive roles or Customer Experience Executive roles in London? Want to work for a thriving Tech start-up? Apply to this Customer Success Executive job in London … today! Company profile - Cyber Security As a Customer Success Executive will be working for a London-based start-up filled with talented, dynamic individuals. The company's well-known clients entrust them to protect their cyber assets to the highest level. They are looking for meticulous, driven individuals ...

Web Automation Engineer (API & Functional Testing)

Hiring Organisation
Pronetx
Location
Woking, Surrey, UK
Employment Type
Full-time
About Pronetx Pronetx is a cutting-edge consulting firm that specializes in transformative customer experience (CX) solutions powered by AWS. With decades of experience deploying sophisticated CX solutions for industry leaders like Capital One, Social Security Administration, and Hilton, we're known for pushing the boundaries … what's possible in customer experience technology. Job Overview We are seeking a skilled Web Automation Engineer to design, develop, and maintain a robust web automation framework for API and functional testing. The ideal candidate will have hands-on experience in building scalable test frameworks using Playwright ...

Web Automation Engineer (API & Functional Testing)

Hiring Organisation
Pronetx
Location
Dartford, Kent, UK
Employment Type
Full-time
About Pronetx Pronetx is a cutting-edge consulting firm that specializes in transformative customer experience (CX) solutions powered by AWS. With decades of experience deploying sophisticated CX solutions for industry leaders like Capital One, Social Security Administration, and Hilton, we're known for pushing the boundaries … what's possible in customer experience technology. Job Overview We are seeking a skilled Web Automation Engineer to design, develop, and maintain a robust web automation framework for API and functional testing. The ideal candidate will have hands-on experience in building scalable test frameworks using Playwright ...

Web Automation Engineer (API & Functional Testing)

Hiring Organisation
Pronetx
Location
Basingstoke, Hampshire, UK
Employment Type
Full-time
About Pronetx Pronetx is a cutting-edge consulting firm that specializes in transformative customer experience (CX) solutions powered by AWS. With decades of experience deploying sophisticated CX solutions for industry leaders like Capital One, Social Security Administration, and Hilton, we're known for pushing the boundaries … what's possible in customer experience technology. Job Overview We are seeking a skilled Web Automation Engineer to design, develop, and maintain a robust web automation framework for API and functional testing. The ideal candidate will have hands-on experience in building scalable test frameworks using Playwright ...

Web Automation Engineer (API & Functional Testing)

Hiring Organisation
Pronetx
Location
High Wycombe, Buckinghamshire, UK
Employment Type
Full-time
About Pronetx Pronetx is a cutting-edge consulting firm that specializes in transformative customer experience (CX) solutions powered by AWS. With decades of experience deploying sophisticated CX solutions for industry leaders like Capital One, Social Security Administration, and Hilton, we're known for pushing the boundaries … what's possible in customer experience technology. Job Overview We are seeking a skilled Web Automation Engineer to design, develop, and maintain a robust web automation framework for API and functional testing. The ideal candidate will have hands-on experience in building scalable test frameworks using Playwright ...

Web Automation Engineer (API & Functional Testing)

Hiring Organisation
Pronetx
Location
Newport, Isle of Wight, UK
Employment Type
Full-time
About Pronetx Pronetx is a cutting-edge consulting firm that specializes in transformative customer experience (CX) solutions powered by AWS. With decades of experience deploying sophisticated CX solutions for industry leaders like Capital One, Social Security Administration, and Hilton, we're known for pushing the boundaries … what's possible in customer experience technology. Job Overview We are seeking a skilled Web Automation Engineer to design, develop, and maintain a robust web automation framework for API and functional testing. The ideal candidate will have hands-on experience in building scalable test frameworks using Playwright ...

Web Automation Engineer (API & Functional Testing)

Hiring Organisation
Pronetx
Location
Crawley, West Sussex, UK
Employment Type
Full-time
About Pronetx Pronetx is a cutting-edge consulting firm that specializes in transformative customer experience (CX) solutions powered by AWS. With decades of experience deploying sophisticated CX solutions for industry leaders like Capital One, Social Security Administration, and Hilton, we're known for pushing the boundaries … what's possible in customer experience technology. Job Overview We are seeking a skilled Web Automation Engineer to design, develop, and maintain a robust web automation framework for API and functional testing. The ideal candidate will have hands-on experience in building scalable test frameworks using Playwright ...

Web Automation Engineer (API & Functional Testing)

Hiring Organisation
Pronetx
Location
Brighton, East Sussex, UK
Employment Type
Full-time
About Pronetx Pronetx is a cutting-edge consulting firm that specializes in transformative customer experience (CX) solutions powered by AWS. With decades of experience deploying sophisticated CX solutions for industry leaders like Capital One, Social Security Administration, and Hilton, we're known for pushing the boundaries … what's possible in customer experience technology. Job Overview We are seeking a skilled Web Automation Engineer to design, develop, and maintain a robust web automation framework for API and functional testing. The ideal candidate will have hands-on experience in building scalable test frameworks using Playwright ...

Senior BI Analyst

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£60,000 - £65,000 per annum
Company An established, consumer facing tech business is growing its Insights team and is hiring a Senior BI Analyst to partner closely with Customer Experience, Product, and Operations teams. The role You will sit within an Insights function that works hand in hand with the Customer Experience team. Your focus will be on making data accessible, delivering deep dive analysis, and helping the business understand the key drivers behind customer contact and satisfaction. Day to day, you will Build and maintain dashboards tracking customer experience metrics Lead the migration of dashboarding into scalable ...

BI Analyst Marketplace

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£55,000 - £60,000 per annum
Company An established, consumer facing tech business is growing its Insights team and is hiring a BI Analyst to partner closely with Customer Experience, Product, and Operations teams. The role You will sit within an Insights function that works hand in hand with the Customer Experience team. Your focus will be on making data accessible, delivering deep dive analysis, and helping the business understand the key drivers behind customer contact and satisfaction. Day to day, you will Build and maintain dashboards tracking customer experience metrics Lead the migration of dashboarding into scalable ...

ServiceNow HRSD Implementation Specialist

Hiring Organisation
Nelson Frank
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£70,000 - £80,000 per annum
strategic position within the Business Technology practice in the UK. This role is focused on designing, configuring, and integrating ServiceNow solutions that elevate Customer Experience, Technology Experience, and Employee Experience. You'll play a key role in shaping seamless, end-to-end workflows that enhance productivity … satisfaction for both customers and employees. Success in this role requires a strong understanding of what drives exceptional customer experiences across marketing, sales, and commerce, as well as how impactful employee experiences are built around critical moments such as onboarding, daily work, and career development. What ...

ServiceNow Implementation Specialist

Hiring Organisation
Linking Humans
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£85,000 - £95,000 per annum
Location: United Kingdom Security Clearance: (BPSS) Clearance Employment Type: PermanentLinking Humans is partnering with a UK-based organisation where ServiceNow underpins Customer Experience, Technology Experience, and Employee Experience at scale. This role sits firmly between a hands-on developer and an architect and is designed … delivery-focused role. You will be expected to configure, integrate, and troubleshoot ServiceNow applications day to day, working across multiple modules and experience layers. Role overview As a ServiceNow Implementation Specialist, you will be responsible for delivering end-to-end ServiceNow capabilities across customer, employee, and technology workflows. ...

AI Engineering Lead

Hiring Organisation
Akixi
Location
Dartford, Kent, UK
Employment Type
Full-time
telephony and collaboration data. Our solutions span Microsoft Teams, Cisco BroadWorks, Webex Calling, and CRM integrations — delivering real-time and historical analytics that improve customer experience and business performance. We are expanding our platform to include advanced AI capabilities — voice and chat assistants, intelligent analytics, and predictive insights … language analytics, and predictive models. This role balances strategic technical direction with hands-on implementation, ensuring Akixi's AI initiatives deliver tangible business and customer outcomes. Key Responsibilities Lead the definition and delivery of Akixi's AI strategy and technology roadmap. Architect scalable AI solutions integrated into Akixi ...

AI Engineering Lead

Hiring Organisation
Akixi
Location
Basingstoke, Hampshire, UK
Employment Type
Full-time
telephony and collaboration data. Our solutions span Microsoft Teams, Cisco BroadWorks, Webex Calling, and CRM integrations — delivering real-time and historical analytics that improve customer experience and business performance. We are expanding our platform to include advanced AI capabilities — voice and chat assistants, intelligent analytics, and predictive insights … language analytics, and predictive models. This role balances strategic technical direction with hands-on implementation, ensuring Akixi's AI initiatives deliver tangible business and customer outcomes. Key Responsibilities Lead the definition and delivery of Akixi's AI strategy and technology roadmap. Architect scalable AI solutions integrated into Akixi ...

AI Engineering Lead

Hiring Organisation
Akixi
Location
Slough, Berkshire, UK
Employment Type
Full-time
telephony and collaboration data. Our solutions span Microsoft Teams, Cisco BroadWorks, Webex Calling, and CRM integrations — delivering real-time and historical analytics that improve customer experience and business performance. We are expanding our platform to include advanced AI capabilities — voice and chat assistants, intelligent analytics, and predictive insights … language analytics, and predictive models. This role balances strategic technical direction with hands-on implementation, ensuring Akixi's AI initiatives deliver tangible business and customer outcomes. Key Responsibilities Lead the definition and delivery of Akixi's AI strategy and technology roadmap. Architect scalable AI solutions integrated into Akixi ...

AI Engineering Lead

Hiring Organisation
Akixi
Location
Oxford, Oxfordshire, UK
Employment Type
Full-time
telephony and collaboration data. Our solutions span Microsoft Teams, Cisco BroadWorks, Webex Calling, and CRM integrations — delivering real-time and historical analytics that improve customer experience and business performance. We are expanding our platform to include advanced AI capabilities — voice and chat assistants, intelligent analytics, and predictive insights … language analytics, and predictive models. This role balances strategic technical direction with hands-on implementation, ensuring Akixi's AI initiatives deliver tangible business and customer outcomes. Key Responsibilities Lead the definition and delivery of Akixi's AI strategy and technology roadmap. Architect scalable AI solutions integrated into Akixi ...

AI Engineering Lead

Hiring Organisation
Akixi
Location
Guildford, Surrey, UK
Employment Type
Full-time
telephony and collaboration data. Our solutions span Microsoft Teams, Cisco BroadWorks, Webex Calling, and CRM integrations — delivering real-time and historical analytics that improve customer experience and business performance. We are expanding our platform to include advanced AI capabilities — voice and chat assistants, intelligent analytics, and predictive insights … language analytics, and predictive models. This role balances strategic technical direction with hands-on implementation, ensuring Akixi's AI initiatives deliver tangible business and customer outcomes. Key Responsibilities Lead the definition and delivery of Akixi's AI strategy and technology roadmap. Architect scalable AI solutions integrated into Akixi ...

AI Engineering Lead

Hiring Organisation
Akixi
Location
High Wycombe, Buckinghamshire, UK
Employment Type
Full-time
telephony and collaboration data. Our solutions span Microsoft Teams, Cisco BroadWorks, Webex Calling, and CRM integrations — delivering real-time and historical analytics that improve customer experience and business performance. We are expanding our platform to include advanced AI capabilities — voice and chat assistants, intelligent analytics, and predictive insights … language analytics, and predictive models. This role balances strategic technical direction with hands-on implementation, ensuring Akixi's AI initiatives deliver tangible business and customer outcomes. Key Responsibilities Lead the definition and delivery of Akixi's AI strategy and technology roadmap. Architect scalable AI solutions integrated into Akixi ...

AI Engineering Lead

Hiring Organisation
Akixi
Location
Newport, Isle of Wight, UK
Employment Type
Full-time
telephony and collaboration data. Our solutions span Microsoft Teams, Cisco BroadWorks, Webex Calling, and CRM integrations — delivering real-time and historical analytics that improve customer experience and business performance. We are expanding our platform to include advanced AI capabilities — voice and chat assistants, intelligent analytics, and predictive insights … language analytics, and predictive models. This role balances strategic technical direction with hands-on implementation, ensuring Akixi's AI initiatives deliver tangible business and customer outcomes. Key Responsibilities Lead the definition and delivery of Akixi's AI strategy and technology roadmap. Architect scalable AI solutions integrated into Akixi ...

AI Engineering Lead

Hiring Organisation
Akixi
Location
Crawley, West Sussex, UK
Employment Type
Full-time
telephony and collaboration data. Our solutions span Microsoft Teams, Cisco BroadWorks, Webex Calling, and CRM integrations — delivering real-time and historical analytics that improve customer experience and business performance. We are expanding our platform to include advanced AI capabilities — voice and chat assistants, intelligent analytics, and predictive insights … language analytics, and predictive models. This role balances strategic technical direction with hands-on implementation, ensuring Akixi's AI initiatives deliver tangible business and customer outcomes. Key Responsibilities Lead the definition and delivery of Akixi's AI strategy and technology roadmap. Architect scalable AI solutions integrated into Akixi ...

AI Engineering Lead

Hiring Organisation
Akixi
Location
Brighton, East Sussex, UK
Employment Type
Full-time
telephony and collaboration data. Our solutions span Microsoft Teams, Cisco BroadWorks, Webex Calling, and CRM integrations — delivering real-time and historical analytics that improve customer experience and business performance. We are expanding our platform to include advanced AI capabilities — voice and chat assistants, intelligent analytics, and predictive insights … language analytics, and predictive models. This role balances strategic technical direction with hands-on implementation, ensuring Akixi's AI initiatives deliver tangible business and customer outcomes. Key Responsibilities Lead the definition and delivery of Akixi's AI strategy and technology roadmap. Architect scalable AI solutions integrated into Akixi ...

Customer Experience Specialist

Hiring Organisation
Tate Milton Keynes
Location
Milton Keynes, Buckinghamshire, England, United Kingdom
Employment Type
Full-Time
Salary
£27,000 - £30,000 per annum, Negotiable, Inc benefits, OTE
Customer Experience Specialist Up to £30,000 plus excellent benefits Milton Keynes, office based. Do you have experience working within the IT industry or a desire to work within it? Are you passionate about delivering exceptional customer service? IT industry experience isn't essential … client-facing reports relating to service and present them to senior management. Provide internal reports on client satisfaction. What are we looking for? Experience in a Customer Service based role. A desire to work in the IT/Cloud industry. Ability to interact confidently with clients, both written ...

E2E OSS Netcool Solution Architect

Hiring Organisation
Tech Mahindra
Location
Newbury, Berkshire, UK
countries helping 1100+ clients, TechM provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded … Architect Location: Newbury, UK Job Description: 1.Specialized & Niche Skill Set Netcool architecture (OMNIbus, Impact, NOI, Agile Service Manager, Precision) requires deep, hands-on solutioning experience that is scarce within our current talent pool. The OSS domain requires deep cross-domain expertise (Service Fulfilment, Assurance, Automation, Cloud Telco, Network Management ...

Frontend Developer

Hiring Organisation
Hays
Location
Slough, Berkshire, UK
Employment Type
Full-time
campaign for our new services. optimising the current UI as a web application developer to achieve the business goals and improve the customer usage and enjoyment metrics. You will be working with optimisation tools in an Agile squad, ultimately responsible for the engineering quality, design, implementation and operation … HTML A passion for great online experience and an understanding of end-to-end user journeys and customer experience/CX Experience of an automation testing to write regression tests Solid experience of website personalisation and audience targeting Solid experience of working with fully ...

Senior Technology Consultant

Hiring Organisation
Sky
Location
Bracknell, Berkshire, UK
reporting into the Head of Software Engineering. We are at the heart of the Sky UK technology landscape that supports every major product and customer experience at Sky, responsible for customer management and engagement platforms powering Sky Glass, Sky Q, Mobile, Broadband & Talk, Sky Protect, and exciting … engineering teams throughout each PI to assist in the delivery of the work. Support the breakdown of capabilities into features. What you'll bring Experience working within an agile framework, at scale with demonstrable experience of how to align systems architecture considerations with agile principles and practices. Experience ...