1 to 25 of 213 Customer Experience Jobs in the South East

Half is partnering with a fast-growing, investor-backed B2B organisation that's undergoing an exciting period of expansion. They're looking for a Customer Success Manager to build and shape Customer Success function, working closely with the CMO to drive customer retention, loyalty and long-term … growth. Location: Surrey Hybrid : 3 days in office Customer Success Manager The opportunity: This is an exciting opportunity to join a rapidly growing, investor-backed business at a pivotal stage of its growth. Reporting directly to the Chief Marketing Officer, you'll play a key role in establishing ...

earlier stages of your career with a passion for creating exceptional digital experiences? Do you enjoy bringing together Graphic Design, UI Design, UX Strategy, Customer Experience and Website Design to deliver innovative, user … centred solutions? We're looking for a talented Digital Designer with a strong understanding of User Experience (UX) and Customer Experience (CX) to join our client's growing Digital Team. This is a fantastic opportunity to play a key role in shaping and enhancing the digital journey ...

Customer Experience & Business Support Specialist £30-38K DOE. Office based near Fleet, Hampshire. Are you technically minded, commercially aware and excited by the opportunity to help transform the customer experience in a growing business? This role would suit someone early in their career … technically curious, customer-focused and keen to support projects that improve systems and efficiency. You may be a graduate, in your first or second role, or more experienced and looking to build a long-term career. You will be practical, curious, willing to learn and motivated by making ...

excited about our products and strive to make our Digital experiences world class. The Digital Merchandising team sits at the heart of how customers experience Sky online. We are responsible for bringing Sky's products, content and campaigns to life across and the My Sky App, reaching millions … customers across Entertainment, Cinema, Sports, Broadband, Mobile and more. We work in a fast-paced, collaborative environment where creativity, customer experience and commercial performance come together. We are passionate about testing new ideas, learning from data and continuously improving our digital experiences. If something can be better ...

Customer Success & Application Support Specialist Location: Epsom (office-based) Salary: Up to £45,000, depending on experience Job Type: Full-time, Permanent About Our Client Our client is an established software company based in Epsom, known for developing and supporting a leading communication platform used by public sector … commercial organisations across the UK. They're a close-knit, collaborative business where customer experience and product quality genuinely go hand in hand — and they're now looking for an experienced Customer Success & Application Support Specialist to become a key platform expert within their Customer Operations ...

Client Services Executive , you will become a trusted partner to some of the UK's best-known retailers, managing and developing key customer relationships while ensuring clients maximise the value of our software and consultancy services. Working closely with Product, Delivery and Support teams, you will take ownership … portfolio of customer accounts, acting as their primary point of contact and advocate within Retail247. You'll play a key role in driving customer satisfaction, retention, growth and long-term success. This is an excellent opportunity for an experienced customer-facing professional with a background in Customer ...

Customer Success Executive - Southampton - Onsite - £28k + OTE + bonus - Permanent Robert Half are thrilled to be working with a market-leading organisation in their search for a permanent, full-time Customer Success Executive offering £28k + OTE + bonus! This is an excellent opportunity for someone with … experience in Customer Success, Account Management, Customer Support or a similar client-facing role who enjoys working closely with customers to drive engagement, retention and long-term success. You'll act as a key point of contact for customers, helping them maximise the value of the company ...

This Digital Customer Success Manager role combines Customer Success, digital marketing and analytics, giving you ownership of customer engagement programmes that drive adoption, retention and growth across a portfolio of SaaS customers. You'll use data, content and automation to deliver customer value at scale while … working closely with Product, Marketing and Customer Success teams in a fast-growing software business. Client Details Our client is a global software business that provides technology solutions to retailers, helping them improve store operations, internal communications, task management, and frontline execution. Their platform is used by retail organisations ...

seeking a Front Office Systems & Devices Manager to lead the operational performance, support, and continuous improvement of customer-facing systems and field devices within a major public transport programme. This role goes beyond traditional IT support - it requires ownership of live operational technology , including ticketing systems, validators, gates, kiosks … that are critical to daily service delivery. You will lead a multi-disciplinary team responsible for ensuring high availability, rapid incident response, and seamless customer experience across all front office technology. Key Responsibilities Lead the end-to-end support and operation of front office systems and field devices ...

Options Hybrid – London SE1 (4 days in the office) Flexible Start Date Via is supporting a fast-growing HR technology business to recruit a Customer Success Manager to join its expanding commercial team. This is an excellent opportunity for an experienced Customer Success Manager, Account Manager or Client … Relationship Manager who enjoys building long-term customer partnerships, driving account growth and delivering an outstanding customer experience. You'll take ownership of a portfolio of customers from onboarding through to renewal, helping clients maximise the value of the platform while identifying opportunities for growth. The Role ...

Chief People Officer Content Guru is a leading global provider of enterprise cloud Customer Experience (CX) and contact centre solutions, and we are at the forefront of the Generative AI evolution. We’re looking for a Chief People Officer (CPO) to join our team at our head office … telecommunications sector would be advantageous About the Company... Content Guru is the largest privately owned provider of Customer Experience (CX) and Contact Centre as a Service (CCaaS) in Europe. With modern, vibrant offices in the UK, Germany, Japan, the Netherlands, Portugal, the US, Greece, and Australia, our award ...

application of cloud-based technologies. You will act as their most Trusted Advisor. For that reason, you MUST have at least 5 years experience in an IT MSP or IT/Telecoms VAR at Account Director level. Working with your colleagues in specialist roles such as Customer Experience … basis to understand their business goals, challenges, and opportunities so that you can propose relevant solutions for their organisation. Coordinating with colleagues in management, CX, Customer Success, and Product/Solution Specialists to ensure customer satisfaction, retention, sales objectives, and performance goals are achieved. The measure of success ...

operational and shared service functions. The role is responsible for ensuring the successful delivery of managed IT and telecoms services, maintaining high levels of customer satisfaction, and driving operational excellence. Working as an extension of the customer's team, you will build trusted relationships across both organisations, providing … service improvement. You will be accountable for ensuring agreed KPIs and SLAs are consistently achieved, whilst proactively identifying opportunities to improve service quality and customer experience. The role requires a customer-facing presence, with attendance on customer sites typically three days per week (with in the Essex ...

what matters most. As part of our ambitious growth plans, we continue to invest heavily in our digital capabilities, enhancing our platforms, elevating the customer experience, and expanding our eCommerce team. This is an exciting opportunity to join us as we build a best-in-class digital function … astute and data-driven Trading Manager to take ownership of the trading performance of the H. Samuel website, leading the optimisation of sales, conversion, customer engagement and commercial outcomes across one of the UK's most recognised jewellery brands. What the role involves As Trading Manager, you will ...

This fast-growing technology company has built one of the UK's leading marketplace platforms by combining brilliant customer experience with smart technology and operational excellence.As the business continues to grow, they are looking for an ambitious graduate to join the Operations team. You'll gain exposure … wants to build a career in operations within a growing technology business.You'll begin by spending your first couple of months in the Customer Experience team, learning how the business works from the ground up. By speaking to customers and suppliers every day, you'll quickly develop ...

throughout their journey with us. You'll lead an experienced CRM team, own the CRM roadmap and work closely with Product, Data, Engineering and Customer Success to deliver high-impact campaigns that drive engagement, activation and retention. You'll also play a key role in delivering our FY27 priorities … evolving our CRM capabilities across new and emerging channels. We are open to both full-time and part-time applications, depending on your experience and the value you can bring to the role. Key Responsibilities Lead and develop the CRM team, providing direction, coaching and support while driving ...

Customer Success Manager Are you passionate about building strong client relationships and delivering exceptional customer experiences? We're looking for an experienced Customer Success Manager to join a fabulous technology business and play a key role in driving customer satisfaction, retention, and long-term success. This … bridge between customers, support, and product teams to ensure clients receive maximum value while helping shape its future development. The Role As Customer Success Manager, you'll take ownership of the day-to-day customer portfolio, proactively managing relationships, identifying opportunities to improve engagement, and ensuring customers achieve ...

looking for a Customer Success Executive to join our growing Defence Sales team! Working with customers across the Ministry of Defence, defence organisations and industry partners, you'll play a key role in managing customer relationships, supporting account growth and identifying new sales opportunities. What … doing: Building and maintaining strong customer relationships across Defence accounts. Supporting the post-sales customer journey and ensuring an exceptional customer experience. Working closely with Business Development Managers to identify and develop growth opportunities within existing accounts. Proactively identifying cross-sell, upsell and new business opportunities ...

German Customer Service Advisor £30,000 - £35,000 Hybrid Working – 3 Days Office Based/2 Days Remote - Hatfield CCP are proud to be working with an innovative international business who are looking to appoint a German Customer Support Advisor to join their growing operations team. This … great opportunity for someone who enjoys problem-solving, customer interaction, and working in a fast-paced, technology-driven environment. The Role You'll be a key point of contact for German and English-speaking customers, supporting a range of queries and ensuring issues are resolved efficiently and professionally. Working ...

Senior Consultant – Lifecycle & Customer Growth London/Hybrid5£55,000–£85,000 + bonus Are you an experienced CRM, lifecycle or customer growth consultant who enjoys solving complex marketing challenges? We’re working with one of the UK’s fastest-growing independent digital consultancies, helping ambitious brands improve … customer acquisition, retention and lifetime value through smarter marketing, data and technology. This is a senior client-facing role combining customer strategy, CRM, MarTech and project delivery. You’ll advise recognised brands, build relationships with senior stakeholders and lead projects that turn customer growth strategies into practical ...

experienced Service Desk Manager to join a well-established and growing Fire & Security business based in Egham . Due to continued expansion and increasing customer demand, our client is looking to add a driven and highly organised manager to oversee the daily operational performance of their Customer Service … long-term stability, progression opportunities, and a collaborative working environment. Service Desk Manager Package & Benefits Salary: £50,000 £55,000 per annum (depending on experience) Bonus opportunities Pension scheme Annual leave entitlement Ongoing training & development Long-term progression opportunities Permanent, full-time position Supportive and collaborative working environment Location ...

experienced web application developer (Angular framework) to optimise our current UI to achieve OKR's set by the business and improve our customer usage and enjoyment metrics. You will be a strong front-end coder with experience of working in experimentation, optimisation & personalisation. In this role you will … HTML A passion for great online experience and an understanding of end-to-end user journeys and customer experience/CX Experience of automation testing to write regression tests Solid experience of website personalisation and audience targeting Solid experience of working with fully responsive ...

storage industry. As Senior Manager of Solution Innovation you will lead the identification, validation, and maturation of new service concepts aligned to Everpure’s Customer Experience Portfolio strategy. The Role Lead a high‐performing team of Practice Solution Architects, drive outcome‐based service innovation that accelerates enterprise growth … domains and business priorities. Drive service innovation through structured ideation, validation, customer pilots, and feedback‐driven refinement. Align solution innovation to Everpure strategy, CX Portfolio priorities, and customer demand signals. Partner with Sales, Field Solution Architects, and Delivery teams to support strategic opportunities requiring deep practice expertise. Provide ...

have an insatiable hunger to ‘wow’! While we may not always get it right, our drive to collaborate, innovate, and achieve top‐notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans … expertise. What You’ll Own Enterprise Operations Lead the Group’s end‐to‐end operational performance, ensuring the business delivers a consistent, scalable and customer‐centric operating model capable of supporting continued international growth. You’ll be accountable for: Customer Service & Service Delivery Contract‐to‐Cash Internal Business ...

Customer Success Manager - Network Services Location: London (Hybrid - 3 days per week in the office) Salary: Up to £65,000 Basic + Bonus + Excellent Benefits The Opportunity We're partnering with a fast-growing global technology consultancy that's looking to appoint a Customer Success Manager … take ownership of one of its largest Investment Banking clients. This is a strategic customer success and account management role where you'll be responsible for strengthening senior stakeholder relationships, ensuring exceptional service delivery, identifying growth opportunities, and becoming a trusted advisor to a high-profile enterprise client. ...