101 to 119 of 119 Customer Experience Jobs in the South East

applications. This is a managerial role where you will be helping further develop an inspiring, dynamic workplace where teams are empowered to drive great customer experiences and business results. At AJ Bell we are building the future of personal wealth management platforms through our technology. We have a strong … business unit to create value for the whole business. Set, manage, and work with team members on agreed objectives. What you'll already have Experience managing multiple teams in a fast paced, dynamic technology environment. Strong background in engineering with previous development experience. Strong focus and track record of … delivering product led initiatives. Hands on development experience in an enterprise setting. Working knowledge and experience of Agile principles. Ability to motivate, encourage and push improvement initiatives. Comfortable having direct conversations, holding your team, peers and leaders accountable. Pragmatism, you can prioritize, simplify, and drive a path towards more »

also managing more complex orders that are delivered by other parts of the group. You will be expected to maintain an elevated level of customer care whilst supporting customers and the Group with their hardware, software, network and telephone equipment orders. Sales Order Manager – Main responsibilities: To take full … closed for billing once the project is completed Adding/updating the Agreement information in PSA so this information is accurate Deliver an exceptional customer experience. Assist with onboarding of new acquisitions to ensure they operate to agreed standards and processes Sales Order Manager – Key Role-Specific Tasks: Sale … put in place which may change from time to time. System Updates - Always keep systems up to date and accurate Sales Order Manager – Qualifications, Experience & Personal Attributes: Competent in use of Microsoft/Office 365 Experience of working in a fast-paced environment Highly numerate with an analytical more »

Line Support Analyst. As a 1st Line Support Analyst, you will report to the Service Delivery Manager. You will exhibit a clear and friendly customer focus and demonstrate excellent communication skills. You will establish productive working relationships with internal staff, clients, and suppliers to ensure the very best service … the service desk as directed by the Service Delivery Manager. What are we looking for? Must have excellent verbal and written communication skills. Competent experience in using MS Outlook, Word, Excel, Power Point, and other tools. Ability to prioritise user requests effectively and manage user expectations within a fast … paced environment. Passion for driving exceptional customer experience. Strong analytical and problem-solving skills. A passion for continuous learning and self-development. Must be able to quickly grasp technical concepts and apply them to complex problems. You will need to cover 7am-7pm, working a shift pattern (7am-3pm more »

working approach - twice a week onsite in Southampton. Key Responsibilities: Design and develop internal and external systems, websites, APIs, and service layers to enhance customer experience. Propose enhancements and tackle technical debt in alignment with project deadlines. Collaborate with Architecture and other developers to refine ideas, write code, and … tests. Support live applications and suggest incremental improvements to processes and tools. Requirements: Strong background in web development with extensive knowledge of Java and experience with Spring Boot for web APIs. Proficiency in creating unit tests and using software management tools such as GIT, Git Hub, or Subversion. Familiarity more »

Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered from desktop to doorstep. Across Europe we have more than 50 Fulfillment Centers, hundreds of Delivery Stations, thousands of … Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network. PURPOSE OF THE JOB: We are looking for motivated, customer-focused people who want to join our team as a Reliability Maintenance Engineering Area Manager. The Reliability Maintenance Engineering Area Manager is the line … daily work. We are open to hiring candidates to work out of one of the following locations: Crawley, GBR BASIC QUALIFICATIONS Significant practical engineering experience including a supervisory role managing people. A Bachelors degree in a technical discipline (Industrial, Electrical, Mechanical, Civil) from an accredited university or equivalent experience. more »

is established. Oversight of remedial actions to ensure risks are mitigated. Full audit trail is established, and trend analysis is undertaken. Key Skills required Experience of 'incident management'. Knowledge of UK banking (Customer Service, Credit, Financial Crime, Operations) and risk management & controls principles appropriate to the three … strong team skills. Ability to think creatively when resolving problems and/or identify alternatives where established procedures may not exist, ensuring an improved customer experience. In return they will offer you: We offer highly attractive reward package; the typical benefits include: 25 days holiday entitlement increasing with service more »

Post-Sales Technical Consultant Document Solutions | ECM | SaaS WFH with travel to customer sites throughout the UK & Europe Up to £40,000 + company car scheme + further benefits We are proud to be working with a leading provider of innovative Document Solutions | Enterprise Content Management Solutions | SaaS dedicated … their goals through cutting-edge technology. Their solutions empower organisations to streamline operations, enhance productivity, and maximise efficiency. With a focus on delivering exceptional customer experiences, they are committed to providing unparalleled support and expertise to their clients across the UK & Europe. Post Sales Technical Consultant Position Overview: We … successful implementation and ongoing support of solutions for valued clients. As a Post-Sales Technical Consultant, you will collaborate closely with sales, implementation, and customer success teams to deliver tailored solutions that meet clients' unique needs. Responsibilities of the Post Sales Technical Consultant: Serve as the primary technical point more »

Post-Sales Technical Consultant Document Solutions | ECM | SaaS WFH with travel to customer sites throughout the UK & Europe Up to £40,000 + company car scheme + further benefits We are proud to be working with a leading provider of innovative Document Solutions | Enterprise Content Management Solutions | SaaS dedicated … their goals through cutting-edge technology. Their solutions empower organisations to streamline operations, enhance productivity, and maximise efficiency. With a focus on delivering exceptional customer experiences, they are committed to providing unparalleled support and expertise to their clients across the UK & Europe. Post Sales Technical Consultant Position Overview: We … successful implementation and ongoing support of solutions for valued clients. As a Post-Sales Technical Consultant, you will collaborate closely with sales, implementation, and customer success teams to deliver tailored solutions that meet clients' unique needs. Responsibilities of the Post Sales Technical Consultant: Serve as the primary technical point more »

products remain at the forefront of innovation and compliance. Contribute to the development of product documentation, technical manuals, and support resources to enhance the customer experience. Conduct product demonstrations, presentations, and workshops to showcase Solarwatt's sector-coupling solutions and capabilities to potential customers and partners. Collaborate with internal … stakeholders to gather customer feedback and insights, driving product enhancements and improvements. Qualifications: Bachelor’s degree in Electrical Engineering, Renewable Energy, or related field. Proven experience in technical support/management, preferably within the field of PV and storage or similar in the renewable energy sector. Strong understanding … convey complex technical concepts in a clear and concise manner. Demonstrated leadership abilities with a track record of building and managing high-performing teams. Customer-focused mindset with a passion for delivering exceptional service and support. Proficiency in relevant software tools and applications including PV sizing tools (PV*Sol more »

externally, to ensure a smooth and efficient process from placing the order to the logistics of delivery. It is not essential that you have experience in a similar role as full training will be provided - but you must have: Good grasp of IT software systems (Oracle or similar would … be beneficial). Ability to understand and pick up systems and processes quickly. Strong organisational skills. Strong communication and customer service skills. Ability to manage multiple projects or tasks concurrently. Commercial acumen, understanding the potential impact of your work on the business or customer. Experience in a customer more »

operations team to customise and configure VoCoVo systems tailored to our clients' unique needs. Ensure accurate and efficient order dispatching, contributing to a seamless customer experience. This role requires onsite working Monday - Friday at our office and warehousein Shipton-Under-Wychwood OX7 6XU. Requirements for Technical Operative Strong knowledge … organisational skills. Proven ability to plan and set priorities effectively. Keen attention to detail. Strong decision-making abilities. Commitment to safety protocols and practices. Customer-focused mindset. Tech-savvy with a quick learning curve for new systems and technologies. Self-motivated with a proactive approach to tasks. Collaborative team … Collaboration of all for VoCoVos happiness and success INNOVATION Our products are constantly evolving to tackle the pain points of retailers across the globe CUSTOMER FOCUSED Our customers love VoCoVo at every level, every interaction with us is frictionless, and we are integral to their operations EMPOWERED Our people more »

core role is to proactively manage the customers journey from planning, arrival, quality of work through to Invoice/Claim closure. Ensure that the customer service Team, Supervisors, Parts Team and Technicians are working in line with the standard OTI process. Ensuring that service and repair work is completed … to time and quality standards and all invoice/claim documents are complete and accurate. Managing customer expectations, job profitability and workshop productivity targets will be a daily focus to ensure that workshop profitability is optimised. The motivation, personal development and performance Management of the team is a key … dealing with employee issues on a day to day basis. In Particular: Provide focused management to the service department team, to ensure an excellent customer experience. Ensure processes are adhered to at all times. Carry out regular process reviews with your Dealerpoint Manager to identify operational issues/discrepancies more »

reach and attract new customers Implement ecommerce activities tailored to the category, including product listings optimization, promotions, and merchandising, to drive sales and enhance customer engagement Own the category strategy, overseeing product assortment, pricing, and promotional campaigns to maximize revenue and profitability Manage the end-to-end ecommerce experience … category performance and inform future strategies The overall objective is to drive commercial success while maintaining the integrity of the brand and delivering exceptional customer experiences. We value candidates with a background in ecommerce and online retail management, preferably within the pet industry. However, we're open to hearing more »

in life management of site infrastructure to meet safety, service and deployment requirements and enable EE/BT and Three to deliver their best customer experiences at the lowest cost. Reporting into the MBNL Infrastructure Solutions Team within the IMS Directorate, the Structural Engineer will use their knowledge and … in Structural Engineering is essential. Chartered Engineer status or working towards Computer literate for MS Word, MS Excel, Emails, MS PowerPoint, AutoCAD Demonstrable design experience working with design consultant and/or construction contractors. Ability to interpret and author documentation to a good standard. Excellent communication and interpersonal skills. more »

a Difference Together. As a truly people focusedbusiness, we believe in promoting opportunities for all, welcoming people who share our passion for enabling exceptional customer experience. We'll support you with fantastic toolsand training in an atmosphere that encourages idea contribution and collaboration working with warm, friendly and real … re great with people? Our recent trainee recruits have come from industries like retail, hospitality, beauty and driving roles with a passion for great customer service, or for cars. We are open to applications from people across many different industries or at any stage in life and we have more »

within a thriving business. Key Responsibilities: • Sell advanced precision engineering/machine tools products. • Provide technical sales support via phone, email, and in-person customer visits. • Conduct machine installations and customer training sessions. • Attend exhibitions and trade shows • Manage an already successful independent territory (South East & East Anglia … with high revenue potential. Qualifications and Experience: • You must have: A proven track record in Technical Engineering Sales, ideally within machine tools, tool holding, precision manufacturing, CNC machining etc. • Ability to work independently with an entrepreneurial mindset. • Excellent communication skills and a self-confident customer-facing manner. • You … Halstead, Brentwood, Basildon, Southend-on-Sea. Join our client, a leading high-tech company that values its people and is dedicated to delivering exceptional customer experiences. This is your chance to take on a challenging role with high responsibility and make a lasting impact within a company poised for more »

Continuing to manage, maintain and enhance the best network in the UK, and delivering programmes and projects to time, cost and quality in a customer centric way is the core of what we do. Context: The People team are accountable for the management, welfare and wellbeing of all employees … working within MBNL, that enable Three and BT-EE to deliver best customer experiences. The Health, Safety, Quality and Environment team, working within the People team, is responsible for the management of Health and Safety, Quality and Environmental compliance of all work undertaken on the Radio Access Network sites … with external bodies with responsibility for management system certification. What we are looking for: Extensive knowledge of quality, health, safety, and environmental management systems Experience of developing and implementing quality, health, safety, and environmental systems. Extensive knowledge of ISO 9001, 45001, 14001 and 19011. Trained and experienced Lead Auditor. more »

Continuing to manage, maintain and enhance the best network in the UK, and delivering programmes and projects to time, cost and quality in a customer centric way is the core of what we do. Context: The People team are accountable for the management, welfare and wellbeing of all employees … working within MBNL, that enable Three and BT-EE to deliver best customer experiences. The Health, Safety, Quality and Environment team, working within the People team, is responsible for the management of Health and Safety, Quality and Environmental compliance of all work undertaken on the Radio Access Network sites … with external bodies with responsibility for management system certification. What we are looking for: Extensive knowledge of quality, health, safety, and environmental management systems Experience of developing and implementing quality, health, safety, and environmental systems. Extensive knowledge of ISO 9001, 45001, 14001 and 19011. Trained and experienced Lead Auditor. more »

Continuing to manage, maintain and enhance the best network in the UK, and delivering programmes and projects to time, cost and quality in a customer centric way is the core of what we do. Context: People team are accountable for the management, welfare and wellbeing of all employees working … within MBNL, that enable Three and BT-EE to deliver best customer experiences. Health, Safety, Quality and Environment team, working within the People team, is responsible for the management of Health and Safety, Quality and Environmental compliance of all work undertaken on the Radio Access Network sites used by … of the control of sub-contractor operations. behaviours that conflict with our values and health, safety, and wellbeing safety commitments Nice to have: • Telcom experience • HSEQ higher level qualifications e.g. NEBOSH or IOSH • Knowledge of other management system standards (ISO27001, ISO55001, ISO22301) To apply for the Quality Management Systems more »