101 to 125 of 171 Customer Experience Jobs in the South East

ANALYST - £50,000 - £55,000 - PORTSMOUTH (Gunwharf) HYBRID This company operates within a transport and logistics environment where technology is central to service reliability, customer experience, and operational efficiency. The Business Analyst will join the IT & Technology function and play a key role in improving how the organisation … organisational change, user adoption, and new ways of working What the company is looking for Strong communication skills across technical and non-technical audiences Experience delivering change and supporting user adoption Good understanding of business systems and structured analysis techniques Ability to engage stakeholders at all levels ...

future. Softcat sales opportunities come with big earnings potential and a structured progression path. Plus, you don't need specific qualifications or experience to join us! We can help you reach your goals if you bring us the ambition to succeed. Success. The Softcat Way. Softcat is a billion … will be responsible for: Researching potential customers to shape and build new business Growing new business through effective communication methods including cold calling, customer meetings and email marketing Working towards your KPI's through developing market understanding, building relationships and networking Providing effective account management to support your customers ...

website and webshop Ensure the website remains up to date, visually appealing, and aligned with brand standards. Continuously improve the website’s usability and customer experience to increase conversions and online sales Coordinate with external agencies or developers when technical updates are required (no programming expected) Digital Marketing … Manage and optimise online campaigns that support the sales team with company sales growth and brand visibility Track performance metrics and provide insights on customer behaviour and website traffic SEO & Online Visibility Build and develop the company’s SEO profile, including keyword research, on-page SEO, and content optimisation ...

unified communications and cloud contact centre solutions. They help public and private sector organisations modernise their digital infrastructure with a focus on improving customer experience and operational efficiency through system integration and digital transformation. In this varied role you will take a lead in the development … recognition and AI analysis. Ensure all code meets strict ISO/PCI-DSS standards. Provide resolutions for complex platform-level bugs. The Person: Extensive experience with Python, plus OO Design and REST APIs. In-depth understanding of SIP stack and trace analysis. Experience with SQLAlchemy, Git, and Docker. ...

using the latest technologies including AI. Helping our customers achieve their objectives by providing innovative custom digital and cloud solutions Software Developer within Digital Customer Experience (DCX): Candidates will have a passion for coding, programming, problem solving and requirement gathering/analysis Technical Consultant within Oracle Technologies … apprenticeship standard, potentially including Functional Skills training if required Have a 10-week on campus bootcamp during fresher’s week for that real university experience Graduate with a degree and a graduation ceremony Be allocated study leave for coursework and exams Level up your digital skills to succeed throughout ...

ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident … Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. ...

platforms. Leverage Analytics for Optimization: Use Digital Shelf analytics tools to evaluate content performance, generate data-driven insights, and recommend actions to enhance the customer experience. Foster Cross-Functional Alignment: Work across client functions (e.g., Marketing, IT, Supply Chain) to align strategies, break down silos, and drive measurable business … outcomes. We are looking for experience in the following skills and experience : Proven experience in Digital Shelf strategy, digital commerce, eCommerce transformation, or a related field. Expertise in the Digital Shelf ecosystem, with deep knowledge of Product Experience Management (PXM), DAM, and Syndication platforms, and proven ...

Clients teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. About the Role You'll be the main point of contact for clients, engineers … 00am9:00pm. Weekend shifts (typically 1 in 4) are remote, with two weekdays off in return. Occasional overtime may be required. What Youll Do: Customer Service: You'll deliver high-quality support, responding promptly to queries and escalating issues when needed. Service Request Management: Log, track, and update ...

Role: Sales Support Administrator and Office Manager Reports to: Sales Manager Sales Support Work alongside the sales team to generate and process customer quotes and orders, including product licensing and helpdesk invoicing. Liaise with customers and suppliers to ensure they get best value and quality of service. Renewals Keep … Microsoft 365 subscriptions and ensure they are aligned with the passthrough agreements signed by customers. Help to create an efficient and quality customer experience by managing warranty and licence renewals. Follow up with customers and prospects on outstanding renewals. Provide feedback and suggestions to improve renewals processes ...

just upgraded to Java 25, which the team is genuinely excited about. With eight product teams spanning credit, payments, business tools, growth, and customer experience, engineers are placed where their strengths and passions fit best.Having been established for only a few years, they are backed by some reputable … solutions to have an informal chat.Please note, we need engineers who have worked with Java 17+ and additional brownie points for any start-up experience ...

contributions with our charity 50-50 and long service awards What you will be doing as Business Development Manager - Build and maintain a thriving customer base to expand revenue streams and secure lasting partnerships. - Organise your sales activities with precision, ensuring impactful engagement through calls, emails, and face … face meetings. - Identify, establish, and nurture key accounts to unlock their full potential. - Promote our brand with passion and deliver an exceptional customer experience every step of the way. - Self-generate appointments and convert them into significant revenue gains. - Master the ins and outs of our clients products ...

increase market share. Ensure compliance with Bank policies and relevant regulatory guidelines. Prepare reporting, communication, and administrative updates as required. Deliver a superior customer experience, encouraging repeat business. Key Skills & Competencies Proven track record in business development and relationship management within the mortgage or BTL sector. Strong understanding ...

greener future. This fast-growing organisation is renowned for its cutting-edge technology and commitment to sustainability. With a focus on innovation and customer experience, they are shaping the future of clean transport and creating a positive environmental impact. Your new role As a Data Engineer, you will ...

impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company's base in the heart ...

actionable insights. In this role, you'll work across our web and mobile products to define and track key metrics, build dashboards, and analyse customer behaviour to support product development. Using tools such as Google Analytics 360, Looker, and Snowflake, you'll ensure our teams have the data they … senior stakeholders, you'll translate measurement and analysis into clear, compelling stories that influence strategy and shape the products we deliver. Key Responsibilities Customer Insights: Analyse digital customer behaviour to understand how users interact with our products, generating insights that influence product strategy and decision-making. Data Visualisation ...

Role Overview: We are seeking a skilled Digital Analytics & CDP Specialist with extensive expertise in Adobe Experience Platform (AEP) and Customer Data Platforms (CDP). The successful candidate will have hands-on experience with data collection, identity resolution, segmentation, and activation across multiple marketing and advertising platforms. … goal is to deliver personalized, data-driven customer experiences. Key Responsibilities: Customer Data Platform (CDP) & Adobe Experience Platform (AEP): Manage data ingestion workflows via AEP Data Collection UI/Adobe Launch and map collected data to XDM schemas. Build and maintain a Unified Customer Profile ...

consumer travel sector. Renowned for delivering market-leading experiences and prioritising sustainability, they are investing in data and analytics to drive growth and improve customer experience. They are now seeking a Insights Analyst to join their Marketing and Ecommerce function and help turn data into actionable business insight. Role … Ecommerce, acting as the organisation's data champion to ensure reporting and analytics are accurate, consistent, and trusted. Key Responsibilities Analyse the full customer journey from first touchpoint to conversion, identifying channel performance and optimisation opportunities. Use data to evaluate website behaviour and customer interactions to enhance experience ...

platforms such as AWS . Collaborate with developers, engineers, and project managers to deliver scalable solutions. Provide technical support during implementation and maintain exceptional customer service throughout the delivery cycle. Stay ahead of emerging AI technologies and best practices. Document solutions and contribute to continuous improvement of delivery processes. … Manage multiple projects concurrently and escalate risks when necessary. Professional Services Engineer Requirements: Strong communication skills and ability to run client-facing workshops. Experience deploying IT solutions ( SaaS or on-premise) in customer environments. Solid understanding of IT infrastructure , networking, firewalls, and TCP/IP. Good knowledge ...

developing end-to-end solutions, collaborating closely with both technical and business teams to deliver new features that drive growth and enhance the customer experience. What You'll Do Build and maintain robust, scalable applications across the full stack Collaborate in an agile team environment to deliver clean, maintainable … Back End performance to ensure fast, seamless user experiences Contribute to continuous improvement efforts, introducing new ideas and technologies What You'll Bring Proven experience as a Full Stack Engineer or similar role Expertise in React, JavaScript/TypeScript, HTML, CSS , and responsive design principles Strong understanding of Back ...

developing end-to-end solutions, collaborating closely with both technical and business teams to deliver new features that drive growth and enhance the customer experience. What You'll Do Build and maintain robust, scalable applications across the full stack (Node/React/TypeScript) Collaborate in an agile team … Back End performance to ensure fast, seamless user experiences Contribute to continuous improvement efforts, introducing new ideas and technologies What You'll Bring Proven experience as a Full Stack Engineer or similar role Expertise in React, JavaScript/TypeScript, HTML, CSS, and responsive design principles Strong understanding of Back ...

client is a well-established organisation providing essential transport services within the UK, connecting communities and supporting local economies. With a commitment to reliability, customer service, and sustainability, the business is investing in modern technology and infrastructure to enhance its operations. The company plays a key role in facilitating … maintain robust cybersecurity measures and ensure a 24/7 helpdesk service for internal customers, supporting the wider business and enhancing the external customer experience. Your remit will include developing and maintaining the organisation's IT strategy, aligning technology initiatives with business goals, and driving innovation to optimise processes ...

degree in Computer Science, Information Systems, or a related discipline. A Master's degree or higher is a distinct advantage. 5+ years of intensive experience as a Data Engineer or in a similar role, with a demonstrable track record of leading large-scale projects. Familiarity with Airflow, Dagster … similar data orchestration frameworks Strong understanding of RESTful APIs as well as experience working with both synchronous and asynchronous endpoints Experience with Snowflake or Redshift with a strong understanding of SQL. Proficient in Python and Pandas Experience working with JSON and XML Strong understanding of cloud computing ...

platforms such as AWS . Collaborate with developers, engineers, and project managers to deliver scalable solutions. Provide technical support during implementation and maintain exceptional customer service throughout the delivery cycle. Stay ahead of emerging AI technologies and best practices. Document solutions and contribute to continuous improvement of delivery processes. … Manage multiple projects concurrently and escalate risks when necessary. Professional Services Engineer – Requirements: Strong communication skills and ability to run client-facing workshops. Experience deploying IT solutions ( SaaS or on-premise) in customer environments. Solid understanding of IT infrastructure , networking, firewalls, and TCP/IP. Good knowledge ...

platforms such as AWS . Collaborate with developers, engineers, and project managers to deliver scalable solutions. Provide technical support during implementation and maintain exceptional customer service throughout the delivery cycle. Stay ahead of emerging AI technologies and best practices. Document solutions and contribute to continuous improvement of delivery processes. … Manage multiple projects concurrently and escalate risks when necessary. Professional Services Engineer – Requirements: Strong communication skills and ability to run client-facing workshops. Experience deploying IT solutions ( SaaS or on-premise) in customer environments. Solid understanding of IT infrastructure , networking, firewalls, and TCP/IP. Good knowledge ...

platforms such as AWS . Collaborate with developers, engineers, and project managers to deliver scalable solutions. Provide technical support during implementation and maintain exceptional customer service throughout the delivery cycle. Stay ahead of emerging AI technologies and best practices. Document solutions and contribute to continuous improvement of delivery processes. … Manage multiple projects concurrently and escalate risks when necessary. Professional Services Engineer – Requirements: Strong communication skills and ability to run client-facing workshops. Experience deploying IT solutions ( SaaS or on-premise) in customer environments. Solid understanding of IT infrastructure , networking, firewalls, and TCP/IP. Good knowledge ...