101 to 125 of 212 Customer Experience Jobs in the South East

best-loved jewellery brands. At Signet Jewelers, we're home to iconic brands including H. Samuel and Ernest Jones. Behind every unforgettable customer experience is a modern, resilient technology platform-and we're investing heavily in its future. We're looking for an experienced Infrastructure Engineer to join … looking for someone who's naturally curious, enjoys learning new technologies and isn't afraid to take ownership. You'll ideally have: Strong experience administering Windows Server environments Good knowledge of Active Directory, Group Policy and Windows infrastructure Excellent troubleshooting and technical problem-solving skills Experience monitoring ...

replacing legacy systems and establishing the core operating platform for the business. Define and execute the technology roadmap, balancing business priorities across product development, customer experience, automation and internal systems. Lead and develop cross-functional Product, Engineering and Design teams, including distributed international resources and external technology partners. … Provide clear executive reporting, roadmap visibility and delivery updates to senior stakeholders while fostering a culture of accountability, collaboration and continuous improvement. Requirements Significant experience leading Product, Technology or Digital Transformation functions within a fast-paced commercial environment. Proven track record delivering complex CRM, SaaS or enterprise platform implementations ...

Were looking for a proactive and customer-focused Product Operations Associate (internal Job title) to join our growing team at Workwell Outsourcing. Working closely with the Product Operations Manager, youll play a vital role in supporting our clients and internal teams by delivering excellent service, facilitating user training … user guides and help documentation for our Evertime system, ensuring both clients and internal stakeholders stay informed on new features and enhancements. Identifying recurring customer issues and collaborating with Product, IT, Sales, and Marketing teams to help shape improvements. Assisting with onboarding new users and promoting relevant upsell ...

best-loved jewellery brands. At Signet Jewelers, we're home to iconic brands including H. Samuel and Ernest Jones. Behind every unforgettable customer experience is a modern, resilient technology platformand we're investing heavily in its future. We're looking for an experienced Infrastructure Engineer to join … looking for someone who's naturally curious, enjoys learning new technologies and isn't afraid to take ownership. You'll ideally have: Strong experience administering Windows Server environments Good knowledge of Active Directory, Group Policy and Windows infrastructure Excellent troubleshooting and technical problem-solving skills Experience monitoring ...

finance leadership, you will own and transform the entire Q2C and O2C process — from contract management and billing through to collections, cash application and customer onboarding. You will be a key driver of cash conversion improvement, customer experience and the adoption of automation and AI across … Quote-to-Cash and Order-to-Cash process across the business Map, review and optimise all O2C workflows to improve controls, efficiency and customer outcomes Drive process standardisation and scalability to support ongoing growth and future acquisitions Partner with Sales, Commercial Operations, Customer Success, Finance and Technology ...

improving the solutions our customers rely on every day. This is an exciting opportunity for someone who enjoys combining technical troubleshooting, development skills and customer support in a fast-moving environment. What you will be doing Providing technical support for workflow and development solutions used by customers and internal … reports and recommending improvements Working closely with our Digital Services team to support and enhance deployed solutions Identifying opportunities to optimise workflows and improve customer outcomes Contributing to knowledge articles, documentation and best practice guides Building strong relationships with customers, colleagues and technology partners A typical working pattern ...

customers across multiple markets. With a strong focus on innovation and growth, they are investing significantly in their data function to improve decision making, customer experience, and operational efficiency. As part of this transformation, data governance has become a strategic priority. The Role You will play a pivotal … data and business stakeholders to drive engagement and best practice Potential to take on line management responsibilities as the team grows Your Skills and Experience Strong commercial experience in data governance within a complex environment Proven expertise in data lineage and data flow mapping Solid understanding of data ...

into beautiful, responsive, pixel-perfect applications while helping shape the future architecture of a rapidly scaling platform. What We're Looking For Strong commercial experience with React, Next.js, TypeScript Proven ability to build high-quality, responsive user interfaces Experience translating Figma designs into production-ready code Strong understanding … frontend performance, accessibility, and best practices Experience contributing to frontend architecture and reusable component libraries Collaborative mindset with a passion for product quality and user experience Why Join? High-growth business with genuine progression opportunities Influence product direction and customer experience Modern technology stack and engineering ...

This is an opportunity to join an analytics team within a leading data-led marketing environment. The role offers strong exposure to digital performance, customer insight, and end-to-end campaign measurement, with clear impact on client strategy and business outcomes. The Company They are a global consultancy-style … organisation operating at the intersection of data, technology and marketing. Their work focuses on delivering measurable impact through customer-centric insights and advanced analytics. With a strong agency and consulting heritage, they partner with major brands to transform marketing effectiveness and customer experience. They foster an inclusive ...

seeking a CIAM Consultant to implement seamless solutions. As a CIAM Consultant, you will... Partner with clients to design and implement secure, seamless Customer Identity & Access Management solutions Translate business and customer experience needs into scalable technical designs supporting millions of users Collaborate with cross-functional teams … market strategies across the practice Essential Skills Strong understanding of Identity & Access Management concepts, including authentication, authorisation, federation, and decentralised identity Hands-on experience with CIAM platforms Proven experience delivering technology solutions in consulting or client-facing environments Ability to translate complex technical concepts into clear, business-friendly ...

content, supporting online processes, and helping to improve digital services based on feedback, analytics and service needs. Role The role does not involve direct customer handling but contributes to improving the experience of residents through better digital services. This is a development role as part of the Council … standards Reviewing and improving website content based on feedback and service needs Updating and testing online forms and digital processes Support the improvement of customer journeys by identifying simple usability issues Carry out testing of digital services and report any issues or improvements Observe and learn how digital systems ...

About Sycurio Sycurio is a global leader in secure, frictionless payment solutions that empower enterprises to enhance customer experience and simplify compliance. Its patented cloud‐based technologies protect sensitive data across all customer interactions and channels, ensuring compliance with industry standards such as PCI DSS while reducing … function. Today the functions that keep our live service healthy (platform, DevOps, support, and service delivery) operate as separate silos, each touching the customer without a cohesive view. This role brings them together. You own the reliability, evolution, and cost‐efficiency of the running estate, you break those silos ...

transformation initiatives before investment Typical use cases include: Assessing the impact of robotics and automation in warehouses Improving in-store operational efficiency Optimising customer experiences and venue layouts Testing business resilience and contingency planning Supporting large-scale transformation and change programmes In short, the solution helps organisations improve efficiency … buying journeys. Key Responsibilities Generate and develop relationships with senior stakeholders and decision-makers Build, manage and convert a healthy new business pipeline Identify customer challenges, objectives and commercial drivers Research prospects and develop a deep understanding of their business priorities Navigate complex, multi-stakeholder sales processes Handle objections ...

encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS Hours of work: Monday to Friday … that fall outside of scope or SLA commitments. Contribute to our technical knowledge base, particularly in infrastructure, networking, and solution best-practice. SKILLS AND EXPERIENCE REQUIRED Strong analytical mindset with a natural ability to troubleshoot unfamiliar or complex issues. Understanding of solution architecture concepts (e.g., load balancing, queue distribution ...

enjoy uncovering opportunities, growing customer accounts and delivering genuine value through consultative sales? Are you looking to join a growing Managed Service Provider where you'll have the autonomy to shape client relationships, influence commercial growth and make a real impact? If so, we'd love to hear from … privately owned IT Managed Service Provider helping businesses and schools maximise the value of technology through reliable support, strategic advice and exceptional customer service. With more than 15 years' experience and partnerships with Microsoft, Barracuda, KnowBe4, Exclaimer and Webroot, we've built a reputation for professionalism, technical excellence ...

industry-leading software for creating, managing, and delivering engaging digital content across multiple channels. The Opportunity The company is experiencing significant growth within the customer experience technology market and is looking for an experienced Enterprise Account Executive to help drive strategic expansion. This role requires a proven enterprise … professional with a track record of securing complex, high-value opportunities while collaborating across solution consulting, digital strategy, product specialists, industry experts, marketing, and customer success teams. Key Responsibilities Manage a portfolio of large, strategic enterprise accounts. Build strong client relationships, maximise value from existing investments, and identify opportunities ...

doing so enhancing brand awareness and building a predictable sustainable pipeline of sales opportunities, from both outbound and inbound campaign activity, to drive customer acquisition. The role will be hybrid, working from the Comms365 office, home working and where required attending events. Basic Functions Develop and implement the marketing … company objectives Lead brand positioning, messaging, and go-to-market plans Oversee digital marketing, content, demand generation, PR, events, and campaigns Analyse market trends, customer insights, and competitive landscape Manage marketing budgets, forecasts, and ROI reporting Lead, mentor, and grow a high-performing marketing team Oversee agency, vendor ...

Customer Platform Architect Work Location: Fully Remote (must be UK based) Salary: £80,000 - £95,000 (Depending on experience) Security Clearances: There is a strong preference for current UK Security Clearance, if not you must be able to obtain it The Opportunity We're partnered with a fast … platform is helping organisations around the world strengthen their security posture and stay ahead of evolving cyber threats. They're now looking for a Customer Platform Architect to work directly with customers, helping them deploy, optimise and support the platform within complex on-premise and hybrid cloud environments. This ...

renewal and expansion – every stage measurable, every stage commercially optimised. AI‐enabled health scoring and churn‐risk models – built and adopted by the full CX team, not just discussed in a deck. A high‐performing CX leadership team, hired, onboarded and building momentum inside your first 120 days. The Board … Voice of the Customer programme – feeding insight straight into product prioritisation and commercial decisions. WHAT YOU BRING C‐suite or senior VP‐level CX/Customer Success leadership in SaaS, with proven ownership of GRR/NRR targets at scale. PE‐backed or investor‐scrutinised experience ...

manufacturing. The team thrives on solving complex business challenges using modern technologies and are now looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident … service Work within established policies and procedures to ensure high standards and compliance Seek opportunities to enhance the customer experience by identifying improvements to existing processes Manage incidents involving vulnerable customers with care and sensitivity Record, investigate and resolve customer complaints promptly, aiming for first-time resolution ...

identifying opportunities to grow the account. You'll work cross-functionally with sales, professional services, content, and technical teams to shape a seamless customer experience, and you'll lead commercial conversations at renewal, negotiating terms and pricing directly with senior stakeholders. This is a client-facing, relationship … role suited to someone who's customer-obsessed, commercially minded, and comfortable managing multiple accounts and stakeholders simultaneously. Hybrid working, with a UK base near the Thames Valley area. Responsibilities Manage a portfolio of corporate customers, driving retention, usage, and satisfaction Act as the primary day-to-day point ...

product approach to technology. We are investing in our people, and the processes enabled by digital, to evolve and transform the student and staff experience at UAL. As a Delivery Manager in the CRM service team, you will play a key role in turning our CRM strategy into reality … data-driven ecosystem that strengthens engagement with students, alumni and partners, with Salesforce at the centre of our CRM landscape You will ensure defined customer needs are met and initiatives are delivered on time and to budget, whilst working with cross functional delivery teams and key stakeholders to deliver ...

Global Healthcare offers global healthcare support and protection to individuals and businesses in more than 200 countries, building on over 55 years of experience through its international hubs. Job overview AXA Global Healthcare is enhancing its data and analytics to support its growth. As Analytics Manager within the Chief … execute the analytics vision and roadmap aligned with business priorities and AI strategies, identifying measurable value opportunities. Collaborate with Operations, Claims, Underwriting, Finance, and Customer Experience to identify key data use cases and ensure quality outputs. Manage requirements and oversee the development, deployment, and maintenance of advanced analytics ...

network issues Providing occasional remote technical support and service desk cover Completing installation documentation and updating CRM/ticketing systems Delivering an excellent customer experience throughout each project What We're Looking For We're keen to speak with engineers who have experience in several … telephone system installation and maintenance Structured data cabling (CAT5e/CAT6) WiFi installations Network and router configuration Managed switches Technical support/service desk experience Strong fault-finding and troubleshooting skills Excellent customer-facing communication skills Ability to work independently in a field-based role Full UK driving ...

meetings between client decision makers and company’s practice leaders/principals. Work cross functionally with other departments to improve and enhance the customer experience for all customers. Keep abreast of current industry news or insights relevant to the business to help with sales strategy and increased knowledge … sector. Collaborate with Marketing team to identify potential opportunities within your account base. Knowledge and experience: Role would suit candidates with previous experience in a regulatory environment or with a telecoms or technology-enabled business service. Great Account Management and Account Development skills Highly organised with excellent attention ...