126 to 150 of 169 Customer Experience Jobs in the South East

market-leading technology provider that supplier digital and hardware solutions across the Hospitality & Retail sectors. Helping some of the UKs best-known brands improve customer experience, speed of service and sales performance. Role created due to growth, excellent long-term prospects within the business in a market that … business, has already grown over 15% naturally, but now needs a dedicated professional to get the full potential from the market. Depending on experience level - £55,000 - £60,000 + £5K Car Allowance + Commission scheme (Another £10-15K approximately) This Business Development Manager job will suit ...

Join a high-growth international SAAS/Communications company and ambitious team passionate about delivering exceptional customer experiences. We are looking for a driven, commercially minded Business Development Manager who thrives on winning new business, building senior relationships, and exceeding targets. This is a true hunter role focused … Delivery, and Service teams. Key Responsibilities: • Identify, qualify, and win new enterprise opportunities across strategic sectors • Build relationships with C-suite, IT, Digital, and Customer Experience leaders • Develop and execute account plans across named target accounts • Manage complex, consultative sales cycles and multi-stakeholder engagements • Deliver against revenue ...

Azure, Windows Server, Hyper-V, 365, Exchange, SQL, SharePoint, etc. Providing 3rd Line technical support when required to support the ServiceDesk. Creating and maintaining customer documentation when changes are made (Visio network diagrams, internal documentation etc) Providing Technical assistance to the Sales team and Pre Sales team Creating scope … when necessary Assisting in the research and evaluation of new products/services Accurately recording time entries and updating tickets as they are progressed. Customer experience. Provide great customer service. Handover of projects to the helpdesk following project completion and customer satisfaction. Providing support documentation and/ ...

impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company's base in the heart ...

impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company's base in the heart ...

driven marketing and personalisation product. This contract focuses on designing intuitive, scalable user journeys for a platform that enables businesses to create tailored customer experiences with ease. The Company They are a fast-growing startup working at the intersection of AI and marketing technology. Their product enables businesses … design and deploy personalised customer journeys and campaigns in a modular, flexible way. The platform is evolving quickly, with a strong focus on improving usability and streamlining complex workflows. This is a highly collaborative environment with direct access to founders and decision-makers. The Role and Deliverables * Design ...

infrastructure usage to ensure cost efficiency, maintaining spend within agreed budgets. Ensure the optimal performance of cloud services , delivering a seamless and high-quality experience for end users. Take accountability of the on-call rota , ensuring appropriate coverage, managing participation, and leading rapid incident response to maintain service availability. … metrics such as system availability, uptime, and response times to inform decision-making and improvement initiatives. What you’ll need to succeed Essential: Experience in a leadership role , including mentoring, developing team members and promoting good governance practices. Strong technical expertise in cloud infrastructure design , deployment (CI/ ...

engineering team in London. You'll play a key role in designing, building, and scaling high-performance applications that power critical business functions and customer experiences. This is an opportunity to work on challenging technical problems, influence architectural decisions, mentor developers, and help shape the future of our technology … implementing improvements to systems, processes, and tooling Supporting cloud-native deployments and infrastructure automation What We're Looking For Essential Professional Python development experience Strong understanding of software design patterns and engineering principles Experience with frameworks such as FastAPI, Django, or Flask Solid knowledge of RESTful APIs ...

place. You will work closely with senior stakeholders, external technology partners and internal teams to deliver operational excellence, regulatory compliance and a high-quality customer experience. Key Responsibilities Lead operational delivery across Client Services, Compliance and Product functions. Develop, implement and continuously improve scalable operational processes and controls. Define … monitor operational KPIs, performance metrics and reporting frameworks. Identify and resolve operational risks, bottlenecks and inefficiencies. Oversee customer and partner onboarding processes, ensuring a seamless transition from Sales into Operations. Collaborate closely with Sales and Finance to support forecasting, billing and contractual processes. Maintain strategic oversight of compliance activities ...

uniting two major forces in UK telecoms to create the country's largest mobile network, setting a new benchmark for coverage, connectivity, and customer experience. This is a rare moment to step into a transformation of national scale, where the work you lead will help shape a culture … play a pivotal role in designing the next generation of our payments landscape, using data driven insight to optimise processes and champion innovative, customer centric solutions. You'll evaluate emerging payment methods, drive strategic change programmes, and ensure our operations remain efficient, compliant, and ahead of market trends. This ...

environment. The Company They are a well established organisation operating within the ecommerce and retail space, with a strong focus on digital growth and customer experience. Data is central to their strategy, and they continue to invest in tools, platforms, and talent to enhance decision making. The business … insights that drive performance. * Turning digital trading questions into clear analytical frameworks and insight led recommendations * Analysing funnel performance to optimise conversion, engagement, and customer journeys * Partnering with stakeholders across trading, marketing, and product to influence decision making * Using GA4 and GTM to track, measure, and enhance digital performance ...

with an exceptional valuation and ambitious growth plans. CRM sits at the heart of their marketing strategy, with strong investment in data, digital and customer experience. The business values pace, ownership and collaboration, offering exposure to senior stakeholders and complex, meaningful projects. The Role Lead operational CRM delivery across … email, SMS and direct customer communications Own and deliver CRM transformation projects, including the rollout of a new CRM platform and wider migration initiatives Drive change management and adoption across teams during platform implementation Build more advanced CRM capability across segmentation, behavioural tracking and personalisation Manage multi channel campaigns ...

just getting started. Join our IT teams, which is at the core of our digital future, analysing and operating all our internal and customer-facing systems, with the aim of delivering the best customer experience. None of it would be possible without our innovative teams, creating a connected … will be accountable for the outsourced partner service responsible for calculating and reporting resource usage, cost and forecasting vs budget allocation, to maximise customer and operational value in the Digital business. Using the outputs provided by our outsourced partner team, you will communicate resource utilisation and costs against budget ...

discovery sessions to uncover client challenges and digital maturity. Shaping and presenting digital transformation solutions across areas such as automation, cloud, AI, analytics, and customer experience. Building long-term relationships and acting as a trusted advisor to client stakeholders. Collaborating with technical and delivery teams to scope and propose … with C‐suite decision‐makers. A consultative mindset and a passion for problem‐solving. Self-driven, ambitious, and comfortable working autonomously. Nice-to-Haves Experience with automation, cloud platforms, AI/ML, ERP/CRM, or data analytics. Understanding of professional services delivery. Exposure to industries undergoing digital modernisation. ...

discovery sessions to uncover client challenges and digital maturity. Shaping and presenting digital transformation solutions across areas such as automation, cloud, AI, analytics, and customer experience. Building long-term relationships and acting as a trusted advisor to client stakeholders . Collaborating with technical and delivery teams to scope … with C-suite decision-makers. A consultative mindset and a passion for problem-solving. Self-driven, ambitious, and comfortable working autonomously. Nice-to-Haves Experience with automation, cloud platforms, AI/ML, ERP/CRM, or data analytics. Understanding of professional services delivery . Exposure to industries undergoing digital ...

development and promotion of a consumer-focused digital platform. This is a varied role that combines product marketing, digital content management, data analysis, customer insight, and digital product development. The successful candidate will help ensure the platform remains accurate, engaging, and aligned with customer needs while contributing … ongoing growth and improvement initiatives. Key Responsibilities Develop an understanding of customer needs, behaviours, and market trends. Monitor and analyse digital performance metrics and customer engagement. Produce reports and insights to support business decision-making. Support digital marketing initiatives and work with external agencies where required. Contribute ...

Service Desk Analyst (1st Line Support) We are seeking a customer-focused IT Service Desk Analyst to be the first point of contact for IT incidents and service requests. You will log, triage, and resolve issues end to end, delivering excellent service in line with SLAs and aiming … contact resolution. This role suits someone who enjoys problem-solving in a fast-paced Managed Services environment and takes pride in delivering a positive customer experience. Working Hours 24x7x365 shift rota: 4 days on/4 days off/4 nights on/4 days off (12-hour shifts ...

designing engaging, personalised and conversion focused journeys that bring the web app to life and directly drive business growth. Own the end to end customer journey from first interaction through to fully onboarded client. Lead the core product squad responsible for client acquisition and onboarding across the web app. … Design engaging, intuitive and personalised journeys for clients with varying levels of wealth and complexity. Shift the product experience from backward looking data to interactive, insight led journeys. Work closely with design, engineering, marketing and advisory teams to deliver at pace. Prioritise and manage multiple fast moving initiatives aligned ...

Hill |6 Months Contract | Hybrid We're looking for a Technical Writer to join a leading healthcare organisation, supporting the creation and management of customer-facing technical communications and product notifications. In this role, you'll be responsible for writing, reviewing, and publishing technical documentation, customer notifications, user … guides, and training materials. You'll work closely with Product Marketing, Regulatory Affairs, Technical Services, and Customer Support teams to ensure communications are accurate, compliant, and easy to understand. Key Requirements: Degree in a Science-related discipline (Biomedical Science preferred) Proven experience writing customer-facing technical documentation ...

your work. You will work across a diverse portfolio of enterprise clients, delivering insight-led testing strategies that genuinely influence digital performance and customer experience. The Company They are an established and rapidly scaling digital experimentation and personalisation specialist, working with a wide range of well-known enterprise clients … Collaborate with technical and analytics teams to ensure smooth delivery Use tools such as Jira and Tempo to manage workflow and timesheets Your Skills & Experience Strong commercial experience in conversion rate optimisation and experimentation Confident designing and analysing A/B and multivariate tests Experience working with ...

hands-on SFMC practitioner to join the marketing enablement team as a Senior Analyst, Marketing Enablement. The role will help deliver personalised, data-driven customer experiences across digital channels using Salesforce Marketing Cloud, Account Engagement, and Marketing Cloud Personalization, while also supporting web and tracking initiatives. It combines hands … MarTech solutions and provide technical recommendations, documentation, and process improvements to support best practice and platform adoption. What your will bring: Proven hands-on experience in Salesforce Marketing Cloud, Pardot/Account Engagement, or related MarTech platforms. Experience supporting SFMC Personalization, Contact Builder, Email Studio, and campaign execution. ...

most recognisable brands across Retail, Hospitality, and Banking. Due to continued growth, we are expanding our field engineering team and are looking for skilled, customer-focused engineers who thrive on variety, autonomy, and delivering great service. What’s in it for you? Company vehicle and fuel card Monthly … work with high-profile customers The Role As a Field Service Engineer, you will be working on the road, representing Barron McCann at customer sites across the Portsmouth region. You will be diagnosing, repairing, installing, and maintaining EPoS and IT equipment while delivering a first-class customer experience. ...

most recognisable brands across Retail, Hospitality, and Banking. Due to continued growth, we are expanding our field engineering team and are looking for skilled, customer-focused engineers who thrive on variety, autonomy, and delivering great service. What’s in it for you? Company vehicle and fuel card Monthly … work with high-profile customers The Role As a Field Service Engineer, you will be working on the road, representing Barron McCann at customer sites across the Maidstone region. You will be diagnosing, repairing, installing, and maintaining EPoS and IT equipment while delivering a first-class customer experience. ...

global organisation in the digital products and fintech space is looking for a Senior DevOps Engineer to support the delivery and evolution of its customer-facing platforms. The business develops and operates a suite of high-traffic digital products, including web, mobile, and API-driven services used by millions … pipelines. Working closely with product engineering, security, and platform teams , you will help accelerate product delivery, improve system reliability, and enhance the overall user experience through modern DevOps practices. This role will suit someone passionate about product-driven engineering , platform scalability, and continuous innovation. Key Responsibilities Support the build ...

enablement programmes. Commercial Reporting Maintain accurate forecasting, CRM updates, and commercial documentation. Cross-functional Coordination Collaborate with internal teams to ensure a seamless customer experience. Skills & Attributes Strong commercial awareness and strategic mindset Excellent communication and relationship-building skills Proactive, self-motivated, and results-driven, confident negotiator with … solutions-focused approach Highly organised with strong planning and reporting capability, able to work independently and collaboratively Experience & Qualifications Proven experience in business development, channel sales, or account management Background in software, SaaS, cloud communications, or unified communications Demonstrable success in achieving revenue and margin targets Skilled ...