126 to 150 of 197 Customer Experience Jobs in the South East

s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Underpinning the entire customer experience, Sky has extensive Mechanical and Electrical systems spread across many geographical locations. This role is to focus on the key aspects of M&E systems and ensure … on keeping Sky 'on air' and delivering top-tier service. Relevant technical qualifications ( e.g. BTEC, ONC, City & Guilds, F-Gas) and ideally an electrical or mechanical apprenticeship. Hands-on experience with large LV electrical or chilled water-cooling systems in critical environments. Working knowledge of AC split systems - a plus, but not essential. Strong safety and environmental awareness , maintaining More ❯

to influence data strategy and mentor others. You'll work closely with analytics and marketing stakeholders to bring data-driven insights to life and help shape the future of customer experience. This is a role for someone who thrives in a dynamic environment and wants to make a tangible impact from day one. The Role and Resonsibilities In this More ❯

balance. - Recognition Programs: Celebrate your contributions with our charity 50-50 and long service awards What you will be doing as Business Development Manager - Build and maintain a thriving customer base to expand revenue streams and secure lasting partnerships. - Organise your sales activities with precision, ensuring impactful engagement through calls, emails, and face-to-face meetings. - Identify, establish, and … nurture key accounts to unlock their full potential. - Promote our brand with passion and deliver an exceptional customer experience every step of the way. - Self-generate appointments and convert them into significant revenue gains. - Master the ins and outs of our clients products and services to deliver informed and effective solutions. - Offer expert guidance to address client concerns … a background of 2 years+ in Air & Sea sales and are eager to step into a dynamic business development role - You're commercially savvy and committed to delivering outstanding customer service. - Self-motivated, proactive, and brimming with the entrepreneurial spirit to succeed. - You excel at building connections, communicating effectively, and showcasing your passion for what you do. - You thrive More ❯

We are seeking a Customer Success Manager to join a leading technology organisation. The role focuses on delivering exceptional customer experiences and accelerating value through partnership, adoption, and value realisation. The CSM will manage complex, multi-regional strategic enterprise accounts, guiding customers through digital transformation, advising on strategy, collaborating with internal teams, and ensuring customers achieve maximum return … on their investment. Job Title: Customer Success Manager Type: Contract/Staffing Location: London Duration: Jan 2026 - Jan 2027 Hours: 35 per week (7 per day) Key Responsibilities: Lead customers through digital transformation with a clear understanding of objectives and key performance indicators. Maximise value realisation and ROI from solutions and services purchased. Drive solution adoption and usage through … leadership and domain expertise to customers and internal teams. Collaborate closely with Sales, Marketing, and Solution Consulting teams. Support onboarding and ramp-up of new team members within the Customer Success function. Qualifications & Experience: Bachelor's or Master's degree. Extensive experience in post-sales account management within technology; candidates with pre-sales, agency, or consulting backgrounds More ❯

leader to join our Commercial team as Head of Subscription Revenue. You will own and accelerate the growth of Liv-Ex's subscription business, optimising revenue streams, retention and customer engagement across the global fine wine market. Reporting to the Chief Commercial Officer, you will work across teams to translate strategic priorities into actionable initiatives that drive measurable ARR … From the new business pipeline through to onboarding, renewals, upsell, cross-sell and retention. Design and implement pricing, subscription packages and licensing models that meet the needs of different customer types, from enterprise clients to smaller businesses. Inspire and manage a high-performing commercial team Partner with Product and Data teams to influence the roadmap and ensure subscription offerings … evolve in line with market needs and customer feedback. Take full ownership of revenue forecasting, performance metrics, and subscription analytics, delivering insights and recommendations to the executive team to drive ARR growth. Partner with Marketing to define and drive subscription growth strategies, ensuring campaigns and programs effectively optimise acquisition, adoption, and long-term customer value. Build scalable operational More ❯

Lead the design and governance of data architecture for a major customer experience transformation programme. Responsible for mapping current and future data landscapes, creating data models, and ensuring seamless integration and migration across multiple systems Develop and document as-is/to-be data landscapes Create and maintain data models, taxonomies, and account hierarchies Define data flows, integrations More ❯

Lead the design and governance of data architecture for a major customer experience transformation programme. Responsible for mapping current and future data landscapes, creating data models, and ensuring seamless integration and migration across multiple systems Develop and document as-is/to-be data landscapes Create and maintain data models, taxonomies, and account hierarchies Define data flows, integrations More ❯

a major digital transformation. With a strong presence across web and app channels, the business is investing heavily in analytics, modern data platforms, and digital product capability to improve customer experiences and drive commercial performance. The company operates large-scale digital customer journeys with significant traffic volumes, making data central to decision-making across product, marketing, operations, and … service design. THE TEAM You'll join the Data & Analytics function, which is structured into several specialist groups including: Digital & Customer Operations Analytics Tagging & Tracking Data Engineering Insights, BI & Visualisation This role sits within a cross-functional environment that works agnostic of product, supporting insight generation across digital journeys, product performance, and customer behaviour. You'll lead a … is collaborative, technically strong, and commercially focused - ideal for someone who enjoys blending analytical depth with strategic influence. THE ROLE This position leads the insight agenda across digital channels, customer journeys, and product experiences. You'll shape how data is used to inform decisions, guide digital strategy, and drive engagement and retention across web and app platforms. It's More ❯

ambitious Legal Counsel/Lawyer (interested in tech) to join the award-winning in-house Legal team at Content Guru - one of the world's leading cloud communications and Customer Experience technology providers click apply for full job details More ❯

ambitious Legal Counsel/Lawyer (interested in tech) to join the award-winning in-house Legal team at Content Guru - one of the world's leading cloud communications and Customer Experience technology providers click apply for full job details More ❯

join our client's team to build and maintain the development and upkeep of our E-commerce user interface. This role is key to delivering a unified, high-performance customer experience across all channels. Proficiency in modern JavaScript frameworks, client-side security, and mobile deployment techniques is required. Responsibilities & Skills Develop and maintain high-quality, responsive user interfaces More ❯

join our client's team to build and maintain the development and upkeep of their e-commerce user interface. This role is key to delivering a unified, high-performance customer experience across all channels. Proficiency in modern JavaScript frameworks, client-side security, and mobile deployment techniques is required. Responsibilities & Skills Develop and maintain high-quality, responsive user interfaces More ❯

Developer Location: London (Hybrid – 3 days in office per week) Salary: Up to £80,000 per annum About The Company Join a leading travel company renowned for delivering exceptional customer experiences and innovative digital solutions. As part of a forward-thinking technology team, you'll contribute to shaping the future of travel by building scalable, high-performance applications used … for a skilled Java Developer to join our London-based technology team. You will work on designing, developing, and maintaining enterprise-level applications that support our digital platforms and customer-facing services. Key Responsibilities Design, develop, and maintain high-quality Java applications and microservices. Collaborate with cross-functional teams including product, UX, and QA to deliver innovative solutions. Participate … reviews, and adherence to best practices. Troubleshoot, debug, and optimize applications for performance and scalability. Stay up-to-date with the latest Java technologies and industry trends. Required Skills & Experience Strong experience in Java (Java 8+) development. Solid understanding of object-oriented programming and design patterns. Experience with Spring Framework (Spring Boot, Spring MVC, Spring Data). More ❯

aligning customers to new service offerings. Producing quotes, processing orders, and maintaining accurate CRM and pipeline records. Working closely with technical, operations, and project teams to ensure a seamless customer experience. Handling customer queries with professionalism, commercial awareness, and an understanding of service-level expectations. What We’re Looking For I’m keen to speak with candidates who … have: Experience in Sales Administration, Customer Service, Account Coordination, or Internal Sales. A strong foundation in MSP sales processes or IT services (highly desirable). Excellent communication skills and the ability to build rapport quickly. Strong organisational ability and attention to detail. A proactive, commercially minded approach with a genuine interest in helping clients get the most from More ❯

Senior Project Manager – Oracle OFS & CX Location: Reading (2–3 days onsite) Industry: Utilities/Distribution Engagement: Inside IR35 Are you a proven Project Manager with experience delivering Oracle Field Services or CX solutions? We’re looking for a Project Manager to drive high-impact digital and operational transformation across customer and field service functions. This role sits … heart of a major programme focused on optimising the end-to-end customer journey through integrated Oracle platforms. Key responsibilities: Lead the delivery of Oracle OFS and Oracle CX capabilities across technology and business change. Coordinate internal and third-party delivery teams to achieve measurable customer and operational outcomes. Deliver process improvements and drive adoption across both field … change adoption activities across impacted teams. What we’re looking for: Proven track record of delivering Oracle OFS projects (or equivalent field service platforms). Experience with Oracle CX/CRM solutions highly desirable. Skilled in stakeholder engagement, with strong business change delivery experience. Knowledge of Agile, Waterfall, or Hybrid delivery frameworks. This is an excellent opportunity to play More ❯

of our core value streams to focus on developing and implementing innovative digital technology. You will manage, lead and coach a team of technical experts who build software and customer experiences that continues to drive, shape and deliver our customer-centric, data driven and digital first strategy. What you'll do: Technical Lead for a squad, ensuring collaborative … Owners, Developers, QA’s, Architects and the wider business. Lead, manage and coach a team of engineers. You will lead from the front with expert hands-on software development experience and ensure high technical standards are met throughout the team. Collaborate with the Product Owner to ensure the squad has a clear mission, understands the wider tech strategy, healthy … technical expertise with the team and champion/drive tech change wider than your squad. What we’d love you to bring: A deep love of technology with a customer centric approach! A passion for people development; You will consider yourself a people motivator who has led a software development squad in an agile environment to deliver and achieve More ❯

the right people. As a leading provider of Technology Resource Solutions, we connect businesses with top-tier talent to drive digital transformation and innovation. With over 25 years of experience, we’ve built a global reputation for delivering high-quality expertise across key areas such as software development, artificial intelligence, project management, cloud computing, cybersecurity, enterprise architecture, and data … services sector. The primary focus of this role is to build and nurture high-value relationships across a designated global client portfolio, driving sales growth and delivering an exceptional customer experience. The successful candidate will be responsible for developing and executing strategic plans to identify and pursue new business opportunities. This includes conducting high-impact client visits, initiating targeted … and consistently exceeding sales targets. Duties & Responsibilities Develop and present strategic account plans for major Enterprise Accounts. Proactively generate, qualify, and close new business opportunities within a well-established customer base. Manage the full sales cycle, from lead generation to deal closure, ensuring high-quality deliverables and pursuit strategy throughout. Consistently meet and exceed monthly sales quotas and KPIs. More ❯

eCommerce channel. You'll be joining at a pivotal moment – leading online trading activity, introducing smarter processes, and leveraging cutting-edge AI-powered search and merchandising tools to elevate customer experience. With a direct report and close collaboration across buying, marketing, and UX teams, this is your chance to build and lead the online trading function from the ground … up. What we're after: ✅ Proven experience in eCommerce trading or digital merchandising ✅ Strong commercial knowledge - experience driving sales growth ✅ Hands-on with analytics platforms ✅ Experience managing advanced search & merchandising tools ✅ Excellent stakeholder management What's in it for you? 💰 £50–60k salary 🚀 Join during a major digital transformation - new ERP system + AI-driven tools rolling … isn't just about managing a website - you'll be the driving force behind online growth, using data, insights, and innovation to deliver best-in-class digital merchandising and customer journeys. From optimising conversion funnels to leading trade planning and championing new technology, you'll have genuine ownership and influence. If you're a commercially savvy ecommerce trader with More ❯

eCommerce channel. You'll be joining at a pivotal moment – leading online trading activity, introducing smarter processes, and leveraging cutting-edge AI-powered search and merchandising tools to elevate customer experience. With a direct report and close collaboration across buying, marketing, and UX teams, this is your chance to build and lead the online trading function from the ground … up. What we're after: ✅ Proven experience in eCommerce trading or digital merchandising ✅ Strong commercial knowledge - experience driving sales growth ✅ Hands-on with analytics platforms ✅ Experience managing advanced search & merchandising tools ✅ Excellent stakeholder management What's in it for you? 💰 £50–60k salary 🚀 Join during a major digital transformation - new ERP system + AI-driven tools rolling … isn't just about managing a website - you'll be the driving force behind online growth, using data, insights, and innovation to deliver best-in-class digital merchandising and customer journeys. From optimising conversion funnels to leading trade planning and championing new technology, you'll have genuine ownership and influence. If you're a commercially savvy ecommerce trader with More ❯

with one of Britain’s most historic private banks as they fast-track their digital transformation and you could play a key role in delivering an outstanding mobile banking experience for high-net-worth customers who expect nothing but excellence. They are modern, ambitious, and investing heavily in technology. Now, they’re searching for an iOS Developer who wants … cutting-edge features using Swift, Objective-C, and modern iOS frameworks. Bringing fresh ideas to enhance UX, security, reliability, and performance. Embedding testing throughout development to ensure an exceptional customer experience. Working within a modern agile squad, contributing to planning, refinement, and continuous improvement. Taking ownership across the full lifecycle: concept code test release support. Helping shape a fun … positive, high-trust engineering culture. What You’ll Bring Strong experience building polished iOS apps with Swift and UIKit. A solid understanding of secure mobile development. Experience with testing tools (XCTest, Appium, Quick, Nimble, OCMock, Calabash). Knowledge of Git and modern CI/CD workflows. Creative thinking, strong problem-solving skills, and a “get it done” mindset. More ❯

End User Compute (EUC) Service Desk Manager reports into the Head of IT and is responsible for managing and leading the IT Service Desk team to deliver high-quality, customer-focused support services. The role oversees day-to-day Service Desk operations, Service Improvement, Identity & Access Management (IAM), Software Provisioning, and hardware provisioning/procurement for laptops, mobile devices … through automation, self-service solutions, knowledge base development, and performance reporting. Collaborate with IT and business stakeholders, acting as the point of escalation for critical issues and ensuring excellent customer experience. KEY RESPONSIBILITIES: Service Desk Management Lead, mentor, and develop the Service Desk team to deliver excellent customer service and technical support. Ensure efficient handling of incidents, service … meet business demands Define, maintain and monitor documentation, delivery standards and working practices across the team Ensure requests are properly managed and delivered in line with SLA's QUALIFICATIONS, EXPERIENCE & SKILLS Educational Qualifications ITIL Framework - DESIRABLE Professional Qualifications Proven experience managing an IT Service Desk or End User Computing function - ESSENTIAL Strong knowledge of ITIL practices and Service More ❯

First Point Group has an exciting director level opportunity for a Director of Training & Quality Assurance with Fixed and/or 4G/5G Mobile Wireless Field Services Telecoms experience within the Senior Leadership Team of an international telecoms company. This is a truly exciting opportunity for an experienced Training & Quality Professional to have full ownership and accountability of … a brand-new training and assurance function overseeing 300+ employees. The successful candidate must have proven experience in leading quality assurance functions, a strong background in developing and implementing training programmes across Fixed Line and/or 4G/5G Field Services, and demonstrated success driving operational excellence within telecoms or digital infrastructure environments. On offer is 100% remote … get the chance for occasional international travel. PLEASE NOTE sponsorship cannot be provided. Candidates must live in the UK with valid rights to work. Role Overview This is a customer-facing leadership position with accountability for promoting operational excellence across the business. The role involves close collaboration with Sales and Operational Teams to develop quality and training programmes, processes More ❯

pa Information Security Officer Hybrid Our client are a leading provider of software solutions for student accommodation, event management, catering, and residential services, they help institutions streamline operations, elevate customer experiences, and unlock their full potential.With over 25 years of experience and trusted by more than 350 institutions worldwide, their software empowers universities and venues to run smarter … Ensure PCI/DSS compliance for payment processing systems Manage GDPR compliance across all products and operations Complete HECVAT and security questionnaires for higher education tenders Support sales and customer success with security documentation and evidence Act as primary security contact for customers and prospects Essential Requirements: Substantial information security experience in SaaS/cloud software environment (ISV … or B2B software preferred) Proven track record managing ISO27001 certification and compliance Practical GDPR implementation experience in software products PCI/DSS compliance experience with payment processing systems Strong understanding of cloud security (Azure and/or AWS) Application security and secure development lifecycle knowledge Security incident management and cross-functional response coordination Excellent communication skills - able to More ❯

pa Information Security Officer Hybrid Our client are a leading provider of software solutions for student accommodation, event management, catering, and residential services, they help institutions streamline operations, elevate customer experiences, and unlock their full potential. With over 25 years of experience and trusted by more than 350 institutions worldwide, their software empowers universities and venues to run … Ensure PCI/DSS compliance for payment processing systems Manage GDPR compliance across all products and operations Complete HECVAT and security questionnaires for higher education tenders Support sales and customer success with security documentation and evidence Act as primary security contact for customers and prospects Essential Requirements: Substantial information security experience in SaaS/cloud software environment (ISV … or B2B software preferred) Proven track record managing ISO27001 certification and compliance Practical GDPR implementation experience in software products PCI/DSS compliance experience with payment processing systems Strong understanding of cloud security (Azure and/or AWS) Application security and secure development lifecycle knowledge Security incident management and cross-functional response coordination Excellent communication skills - able to More ❯

a key role in designing and developing end-to-end solutions, collaborating closely with both technical and business teams to deliver new features that drive growth and enhance the customer experience. What You'll Do Build and maintain robust, scalable applications across the full stack Collaborate in an agile team environment to deliver clean, maintainable, and testable code Influence … choices Optimise Front End and Back End performance to ensure fast, seamless user experiences Contribute to continuous improvement efforts, introducing new ideas and technologies What You'll Bring Proven experience as a Full Stack Engineer or similar role Expertise in React, JavaScript/TypeScript, HTML, CSS , and responsive design principles Strong understanding of Back End technologies and best practices … Passion for writing clean, well-tested code Experience with cloud platforms (AWS, Azure, or GCP) Excellent communication skills and the ability to explain technical ideas clearly A mindset focused on scalability, maintainability, and continuous learning Must be proficient in Node and React Nice to Have Degree in Computer Science or a related field Experience in eCommerce sectors Familiarity More ❯