126 to 150 of 162 Customer Experience Jobs in the South East

Salary: Up to £80,000 + benefits Contract: Permanent The Company A well-established and fast-growing organisation going through an exciting period of digital transformation. With a strong customer focus, they use data and technology to deliver meaningful products and services to a wide audience. The business is scaling its data capabilities and is investing heavily in analytics … closely with teams across the business to unlock insight, guide product strategy, and influence decision-making. You'll use advanced analytics, experimentation, and data storytelling to identify opportunities, improve customer experiences, and drive measurable impact. Key Responsibilities: Analyse user behaviour to uncover insights, identify pain points, and influence product direction. Design experiments and support a culture of testing, learning … recommendations. Collaborate across functions to close data gaps and drive analytics best practice. Stay current on industry trends and champion innovative approaches to product data science. The Candidate Proven experience in analytical roles, ideally within a digital-first or tech-led business. Skilled in SQL, Python or R, plus familiarity with BI tools (e.g. Looker, Tableau, Lightdash). Ability More ❯

Marketing Manager Salary dependent on skills and experience Office based 2 days per week Eastleigh SO50 must live within a commutable distance to Eastleigh Full time About us We are a leading EdTech SaaS company helping schools, trusts, and caterers streamline payments and parent communication. Our mission is simple: make it easy for children to enjoy school meals, trips … SaaS business, wed love to hear from you. Key Responsibilities but not limited to:- Strategy & Leadership Define marketing strategy aligned to business goals Act as the voice of the customer to shape product, pricing, and positioning Lead go-to-market across client segments Represent marketing performance, challenges, and trends to leadership Product Marketing Own product messaging across the customer … and pipeline acceleration Technology & AI Build an AI-enabled marketing tech stack for scale and efficiency Implement tools for automation, personalisation, and analytics Champion data-driven segmentation, attribution, and customer experiences Explore emerging AI capabilities to maintain a competitive edge Metrics & Reporting Report on KPIs weekly, monthly, and quarterly (e.g., MQLs, pipeline, CAC, ROI) Monitor and improve funnel conversion More ❯

an exciting opportunity to join a global technology organisation that delivers cutting-edge software solutions to clients across the retail and fuel sectors. Known for its commitment to innovation, customer service, and employee development, this company offers a collaborative and forward-thinking environment where your technical expertise and problem-solving skills will be highly valued. Your new role As … level support team, providing high-quality technical assistance for point-of-sale software solutions. You'll manage incoming cases, investigate issues, and guide users through resolution, ensuring a seamless customer experience. While your primary focus will be on application support, you'll also contribute to first-level activities and collaborate with global teams to drive service excellence. This hybrid … is essential, with occasional requirements for out-of-hours support, meetings, and training. What you'll need to succeed To thrive in this role, you'll bring: 2+ years' experience in a technical helpdesk or IT support role Strong customer service skills and a proactive mindset Working knowledge of Windows OS (Windows 7 onwards) Basic networking knowledge Experience More ❯

to join a growing digital analytics team supporting a well-known hospitality brand. This role focuses on digital data quality, analytics, and reporting across 80+ websites, driving improvements in customer journeys through data-driven insights. Key Responsibilities: Build end-to-end reports and interactive dashboards using SQL, GA4, Looker, and PowerBI Identify and analyze drop-off points in customer … analyze data from multiple sources including Excel and data warehouses Work collaboratively with cross-functional teams to support digital performance and strategy What You'll Bring: Strong hands-on experience with Google Analytics 4 (daily use preferred) and custom report building Proficiency in SQL for data extraction, manipulation, and analysis Experience creating dashboards in Looker or PowerBI (examples … engagement Flexible working, with a preference for consistent office presence to support team collaboration Why Join? Join a forward-thinking analytics team passionate about leveraging data to enhance digital customer experiences within a prominent UK hospitality business. This role offers the chance to work with diverse data sets and tools, making a direct impact on business growth and customer More ❯

Job Title: Customer Software Support Assistant Location: Horsham, must be a driver due to location Salary: £25,000 - £28,000 Hours: Full-time, Mon-Fri, hybrid (3 days office, 2 days home) About the Role: We're recruiting for a Software Customer Support Assistant to join a friendly team in Horsham.You don't need to be a tech … expert - full training will be provided. What matters most is a passion for delivering outstanding customer service, confidence using computers, and a willingness to learn new software. We're looking for someone who loves helping people, communicates clearly, and brings a positive, solution-focused attitude to every interaction. Customer Software Support Assistant Responsibilities: Respond to customer queries … by phone and email Explain how to use features in a clear, easy-to-understand way Work with our team to solve problems and improve the customer experience. Keep the database organise Build positive relationships with customers The Customer Software Support Assistant will have/be: Fantastic customer service skills. Confidence using computers and learning new software. More ❯

excellence in higher education, conferencing, and events. As the leading provider of software solutions for student accommodation, event management, catering, and residential services, we help institutions streamline operations, elevate customer experiences, and unlock their full potential. With over 25 years of experience and trusted by more than 350 institutions worldwide, our software empowers universities and venues to run … Ensure PCI compliance standards are upheld throughout the system. Work with the support team to triage, investigate, and resolve technical support tickets related to the payment platform and other customer facing services. Collaborate with product owners, engineers, and non-technical stakeholders to gather requirements and translate them into technical solutions across both our payment platform and backend services. Contribute … engineering team. What will I need to hit the ground running? 3+ years of experience. Proficient in at least one of: C# (.NET Core), JavaScript/TypeScript or Golang. Experience working with cloud platforms (GCP or AWS). Strong understanding of relational and NoSQL databases (MongoDB, Firestore, SQL Server). Familiarity with CI/CD and infrastructures automation tools More ❯

Are you an experienced Integration Specialist? Do you have previous experience of configuring, developing, improving, and supporting Enterprise iPaaS solutions? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for an Integration Consultant to work with industry experts in integration and automation to work on enterprise level projects. This is a rare opportunity to work … of integration strategies and techniques across a diverse mix of technology environments and architectures, from fully open source/bespoke environments through to fully proprietary, Enterprise and COTS-based. Experience of working with iPaaS platforms in an Enterprise environment from either independent vendors (such as Dell Boomi, Jitterbit Harmony, Workato, Mulesoft AnyPoint, Celigo Integrator, Tibco Cloud Integration, SnapLogic, Informatica … and the ability to digest and handle complex integration scenarios. Effective communication skills, both written and oral, and strong stakeholder engagement and management enabling you to excel in a customer facing environment. As an individual you will be a self-starter with strong organisation skills and experienced at delivering to deadlines. You will have a passion for working in More ❯

Are you an experienced Integration Specialist? Do you have previous experience of configuring, developing, improving, and supporting Enterprise iPaaS solutions? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for an Integration Consultant to work with industry experts in integration and automation to work on enterprise level projects. This is a rare opportunity to work … of integration strategies and techniques across a diverse mix of technology environments and architectures, from fully open source/bespoke environments through to fully proprietary, Enterprise and COTS-based. Experience of working with iPaaS platforms in an Enterprise environment from either independent vendors (such as Dell Boomi, Jitterbit Harmony, Workato, Mulesoft AnyPoint, Celigo Integrator, Tibco Cloud Integration, SnapLogic, Informatica … and the ability to digest and handle complex integration scenarios. Effective communication skills, both written and oral, and strong stakeholder engagement and management enabling you to excel in a customer facing environment. As an individual you will be a self-starter with strong organisation skills and experienced at delivering to deadlines. You will have a passion for working in More ❯

Are you an experienced Integration Specialist? Do you have previous experience of configuring, developing, improving, and supporting Enterprise iPaaS solutions? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for an Integration Consultant to work with industry experts in integration and automation to work on enterprise level projects. This is a rare opportunity to work … of integration strategies and techniques across a diverse mix of technology environments and architectures, from fully open source/bespoke environments through to fully proprietary, Enterprise and COTS-based. Experience of working with iPaaS platforms in an Enterprise environment from either independent vendors (such as Dell Boomi, Jitterbit Harmony, Workato, Mulesoft AnyPoint, Celigo Integrator, Tibco Cloud Integration, SnapLogic, Informatica … and the ability to digest and handle complex integration scenarios. Effective communication skills, both written and oral, and strong stakeholder engagement and management enabling you to excel in a customer facing environment. As an individual you will be a self-starter with strong organisation skills and experienced at delivering to deadlines. You will have a passion for working in More ❯

security controls and practices throughout the organization. Evangelizing the Incident Process, Business Continuity Planning (BCP), and Disaster Recovery practices to ensure all teams are aware and supportive Utilizing your experience migrating businesses and teams into using industry security best practices and frameworks. ISO 27001, NIST 800-53, and AWS Well-Architected Framework Utilizing real-time dashboards to facilitate tracking … secure systems in line with organizational standards. Requirements You are passionate about security and speak with knowledge and authority to both technical and non-technical audiences about Information Security. Experience of solving complex information security concerns in both a technical and strategic role. Be able to work with teams that build platform components securely. You can effectively apply risk … mitigation strategies that align with the business and deliver large-scale security projects and improvements. Experience leading and coaching teams to success. Influencing best practice security concepts with Engineering managers, Directors, and C-Level staff. You thrive on improving the collective understanding of security in teams and nurturing individual accountability. Have an understanding that being heavy-handed with security More ❯

bring it to life. This role involves integrating tools like CommerceTools, Algolia, and Contentful, mentoring senior engineers, and delivering scalable, secure, and high quality software that powers millions of customer interactions across our global business. Responsibilities Define and lead the engineering capability and technology direction for Specsavers' retail platforms. Collaborate with product, architecture, and delivery teams to translate vision … into actionable plans. Mentor and develop senior engineers to deliver scalable, secure, and high quality software. Integrate tools such as CommerceTools, Algolia, and Contentful to support customer experiences. Drive innovation, build high performing teams, and influence cross functional stakeholders. Qualifications Hands on experience with JavaScript, TypeScript, React or Vue, Node.js or Java, and Azure. Proven experience leading … teams, shaping roadmaps, and delivering complex solutions at scale. Strong communication skills and the ability to influence stakeholders and collaborate across disciplines. Experience with retail platforms and multi store environments is a big plus. Experience with modern commerce and content tools is advantageous. More ❯

honesty, trust and respect with the school leadership and teaching/support staff and ensuring contractual compliance against KPI's and Service Level Agreements (SLA). Duties: Monitor your customer portfolio and respond to incidents logged by the customer or on behalf of the customer. Management of problems to resolution for any network or equipment failures, including and … tasks, time and responsibilities to ensure that service levels are achieved; proactive maintenance and change implementation objectives are met. Proactively seek out changes that will add value for the customer and ensure the service is delivered in the most efficient and dynamic way. Identify and raise issues, escalate or resolve them where required and offer solutions to queries by … providing a customer interface (using all means for communication tools) to ensure the best possible customer experience. Maintain a professional and effective working relationship with customers and work colleagues at all levels and at all times. Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 Information Communications Technician programme More ❯

youll work alongside experienced engineers to support clients networks and hardware, troubleshoot software and imaging systems, and help deliver seamless IT services to dental practices. Youll gain hands-on experience, learn industry best practices, and contribute to a company that prides itself on proactive, high-quality support in a specialized healthcare technology setting. In this role, youll work towards … calls from customers and logging cases accurately in the ticketing system. Providing 1st line support to resolve common IT and software issues. Developing into 2nd line support, depending on experience and training. Using the ticketing system to update customers and manage cases through to resolution. Delivering technical support for both digital imaging solutions and general IT services. Assisting with … data and database migrations for customers Coordinating and assisting with software installations and customer training sessions. Working collaboratively with the wider support team to deliver an excellent customer experience. Occasionally attending customer sites with senior members of staff to gain field experience. Full training and support will be provided by your workplace mentor and from the team More ❯

key role in shaping innovative consumer products.You'll collaborate with cross-functional teams, including product, design, engineering, QA and commercial, to bring ideas to life and continually improve the customer experience. What you'll be doing: Working closely with engineers to deliver features aligned to the product vision. Refine new work into clear solutions that solve customer problems … friendly experiences. Champion continuous improvement across product and platform. Oversee product releases and ensure features deliver on their intended outcomes. What we're looking for: A technical mindset, with experience in data-driven development and API integrations. Previous experience as a Product Owner (or similar - Business/Systems Analyst) in a consumer-facing product. Strong problem-solving skills … and the ability to balance priorities in a fast-moving environment. Experience with agile methodologies, experimentation (A/B testing) and product development across web and mobile apps. Exposure to working in a regulated industry (financial services a plus). Why join? - Work on meaningful, innovative FinTech products with real customer impact.- Hybrid flexibility - 1-2 days per More ❯

for a seasoned CRM Business Analyst to join a growing firm in the wealth management sector based out of London. This role is designed for individuals passionate about enhancing customer experiences through innovative CRM solutions, with specific expertise in CRM systems such as Salesforce or Microsoft Dynamics. Key Responsibilities: Leveraging experience within wealth management to design effective front More ❯

InfoSum is the world's leading data collaboration platform. The world's largest enterprise businesses use InfoSum to collaborate across data sources and deliver richer customer experiences that prioritise consumer privacy. Our vision is to unlock data's limitless potential, by enabling the world's data to be connected but never shared. Off the back of our Series B … microservices architecture, complex systems built platform, and help us deliver a new range of solutions and features stretching out across 2025 and beyond. We prioritise aptitude over knowledge, although experience in solving large and complex problems in application development is valued. We look for individuals who can work in smaller, focused teams but can tackle any challenge presented to … focus on delivering solutions to customers, a genuine passion for problem solving and coding, and who enjoy being challenged. An interest in Data Science is advantageous but not essential. Experience working in agile teams and CI/CD environments is beneficial. You will join a highly talented and motivated team delivering software services and products built on patented database More ❯

all shift reporting and communication. Ensure compliance with all departmental processes. Own, champion, and deliver quality, creating, implementing, and developing a culture of continuous improvement focused on delivering exceptional customer experience. Deliver requirements within the agreed financial budget. Ensure compliance of all health and safety procedures and Safe Systems of Work. Manage all colleague issues with empathy and discretion … involving HR support where necessary. Skills and Experience Approachable Flexible Work well within a Team or on own initiative Be able to multitask as you work for the different areas of replenishment Be able to work to prioritise Impartial Open and honest A strong communicator at all levels Have a good understanding and awareness of the organisations procedures Why More ❯

role, you will be responsible for providing expert mortgage advice to their diverse clientele, working closely with the qualifying and case management teams to deliver a seamless and exceptional customer experience. Your primary focus will be on converting pre-booked, qualified appointments into successful mortgage submissions, while also nurturing relationships with potential clients who aren't immediately ready to … proceed. Salary & Benefits: Basic Salary: £25,000 - £35,000 (depending on experience) Realistic OTE: £60,000 - £80,000 Guarantee for up to 4 months Uncapped Commission Structure up to 40% 50/50 commission split on ancillary services (solicitors, surveys, etc.) Progression opportunities: Potential for a senior role with a more attractive base. Pension: Private pension schemes with Aviva … am - 8 pm One weekend in five (Saturday and Sunday, 9 am - 5 pm) with two days off during the week Flexibility to adjust weekends and schedules Desired Experience: Minimum of 2 years of experience as a Mortgage Advisor Experience in a whole-of-market environment (100+ lenders) Proven track record in both purchase and remortgage cases More ❯

Adword Job Title: Quality Engineer SDET Java Location: BurgessHill Type of employment: Permanent Responsibilities: 5-9 years of experience in Technology with an emphasis on QA and confirmed ability in writing test cases running functional automated or performance tests and managing defects The candidate should have excellent soft skills strong technical ability with an extensive passion to learn with … a growth mindset Comfortable with modern datastores like postgres cassandra elasticsearch Comfortable experienced with backend microservice automation specifically REST and asynchronous messaging services eg Kafka RabbitMQ etc Demonstrable experience with Java as a programming Language Comfortable experience within a Scrum framework working with as part of a team to deliver business functions and customer journeys that are … metrics to drive innovation and improvement platform trend analysis Works with team to identify project portfolio challenges and report escalate as needed Uphold standards in order to ensure quality customer experiences through seamless robust and resilient journeys cutting across platforms Maintain a healthy and efficient CICD pipeline drive the strategy and the governance of automation and testing in a More ❯

Adword Job Title: Quality Engineer SDET Java Location: BurgessHill Type of employment: Permanent Responsibilities: 5-9 years of experience in Technology with an emphasis on QA and confirmed ability in writing test cases running functional automated or performance tests and managing defects The candidate should have excellent soft skills strong technical ability with an extensive passion to learn with … a growth mindset Comfortable with modern datastores like postgres cassandra elasticsearch Comfortable experienced with backend microservice automation specifically REST and asynchronous messaging services eg Kafka RabbitMQ etc Demonstrable experience with Java as a programming Language Comfortable experience within a Scrum framework working with as part of a team to deliver business functions and customer journeys that are … metrics to drive innovation and improvement platform trend analysis Works with team to identify project portfolio challenges and report escalate as needed Uphold standards in order to ensure quality customer experiences through seamless robust and resilient journeys cutting across platforms Maintain a healthy and efficient CICD pipeline drive the strategy and the governance of automation and testing in a More ❯

We're looking for an Implementation Manager to lead enterprise onboarding projects at the intersection of customer success, product, and engineering. This is an exciting opportunity to work with global finance teams, helping them transform cash flow and collections processes while integrating seamlessly with leading ERP platforms such as NetSuite, SAP, and Microsoft Dynamics . What You'll Do … Lead large-scale onboarding projects from kickoff to go-live, ensuring smooth delivery and an excellent customer experience. Work directly with enterprise clients to understand ERP environments, billing workflows, and integration needs. Translate business and technical requirements into clear implementation plans. Own the technical setup and ERP integration during onboarding. Collaborate across Sales, Product, Engineering, and Customer Success … customers. Develop project tracking tools and report on milestones and progress. Communicate confidently with all stakeholders, from operational teams to executive leadership. What We're Looking For 6+ years' experience in Implementation, Solutions Engineering, or Technical Consulting. Strong knowledge of APIs, data mapping, and integration patterns . Proven ability to manage ERP-related projects - NetSuite and SAP experience More ❯

Mapping and Robotics sectors. Info about what the x2 Support Engineer role entails X 2 brand new Support Engineer/Test & Diagnosis Engineer roles as our client splits their Customer Support and a Test/QA team into 2 functions and creates a new support team, focused on the UK, Europe and Latin America markets. You will be happy … to travel globally (all expenses paid), with a can do approach and a desire to provide an excellent customer experience. The goal is to have the new team in place by Christmas 2025 with a fully standalone customer support team working closely with the sales team and QA and test team in the UK. Essential Requirements for the … x2 Support Engineer/Test & Diagnosis Engineer roles Technical degree in engineering or equivalent experience (Electronics, Electrical, Telecommunications or Mathematics would also be good). Experience with technical troubleshooting & fault diagnostics for complex hardware/software/electronics. A methodical fault finding approach Technical support/fault finding experience within products in industry sectors such as Autonomous More ❯

business acquisition efforts, identifying prospective clients, managing pipelines, forecasting and closing deals Applying consultative sales techniques to position complex digital and software solutions tailored to iGaming needs, platform enhancement, CX, UX, custom software, and more Collaborating with delivery, product development, UX/CX and marketing teams to design client-centric propositions and campaigns Representing the organisation at iGaming events, conferences … level Ability to strategise sales and account plans with a commercial focus and performance targets Strong Go To Market (GTM) experience. Strong background in a Consultancy or within iGaming. Experience working cross-functionally with delivery, marketing, and product teams to shape compelling client value propositions Network within iGaming sector, understanding of player experience, platform architecture, integrations, or regulatory More ❯

Prepare and deliver compelling presentations, sales pitches, and contracts. Negotiate and close deals to achieve sales and growth targets. Collaborate with internal teams (marketing, operations, product) to deliver excellent customer experiences. Track, analyze, and report on sales performance and market trends. Stay up-to-date with industry developments and competitors. Required Skills & Qualifications: Proven experience as a Business … professional growth and development. Dynamic and innovative work environment. Supportive team structure. To apply for this Business Developer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role. More ❯

is seeking a Solution Architect to shape the future of its technology landscape. The successful candidate will design scalable, secure, and integrated solutions that drive digital transformation and enhance customer experience. Key Responsibilities:* Lead the design of end-to-end architecture across core and enterprise systems. * Define best practices, standards, and modernisation strategies. * Collaborate with product, business, and technology … teams to align solutions with business objectives. * Apply expertise in Acturis, integrations (APIs/middleware), and cloud technologies (Azure). Candidate Profile:* Proven experience as a Solution/Technology Architect. * Hands-on knowledge of Acturis. * Strong background in integrations and enterprise architecture frameworks. * Proficiency in cloud, microservices, and DevOps. * Excellent communication skills with the ability to bridge business and More ❯