26 to 50 of 85 Customer Experience Jobs in the South East

Management, Operations Management, and Azure. They are dedicated to enacting change, achieving outcomes, and building enduring relationships with their clients. You should have existing experience of Microsoft Cloud Technologies, M365, Azure and Windows operating system. Qualifications in these technologies would be desirable, but not required, although experience in … least 4 years is a key requirement. You will be a highly motivated, well organised with a ‘can do' attitude, have a passion for customer service and a proven competency in IT infrastructure and end user support. Your role will be predominately be based in Basingstoke, although travel to … customer sites will be required as part of the role so you will need to have a full driving licence and have your own vehicle. Are you the right person for the job? Minimum of 4 years' experience in an IT support environment, or a strong IT background more »

Customer Support Executive ( German-Speaking) Horsham (Onsite) £24-26k, DoE We are currently seeking a dedicated and enthusiastic Customer Service Representative to join a respectable manufacturing organisation. Reporting to the UK customer Sales team you will: Provide excellent customer support via phone, email, and chat … channels in English and German (80:20). Address customer inquiries, concerns, and issues in a timely and professional manner. Assist customers with product information, order processing, and problem resolution. Collaborate with other teams to ensure a seamless customer experience. Maintain accurate records of customer interactions and … transactions. Requirements : Fluency in written and spoken German is essential for this role. Minimum 2 years of experience in a customer service or support role. Strong communication and interpersonal skills. Ability to multitask and work effectively in a fast-paced environment. Excellent problem-solving skills and a customer more »

busy team located in a head office in Watford. The Service Improvement team is responsible for continually reviewing the effectiveness, efficiency and quality of Customer Operations activities and services. The team is also responsible for optimising the customer experience and delivering high standards of customer satisfaction. … will be responsible for the governance of the departments processes, knowledge centre, risk management and controls management. You will be identified and deliver enhanced experience, driving changes and ensuring the team and departments have the right and correct information, working on projects deadlines, access any risks to the operation … Some from the contact centre/operational background would be desirable. We are looking for candidate who can demonstrate great change and improvement examples, experience in managing projects, experience in testing and planning ideas, creating business development documents and Working knowledge of BPM and tools such as iGrafx. more »

full in order that your application can be reviewed. At Nescot we are recruiting for an employer engagement and employability lead to join our customer engagement team. What we are looking for: Experience in engaging with employers, young people and adults Passion for employer engagement along with outstanding … rapport-building, communication skills and business development A commitment to the provision of inspirational customer engagement Applicant will need to be adaptable and flexible be meet the needs of the college Duties/responsibilities: Drive revenue across all areas of the college, delivering growth in apprenticeships, full cost and … with employers and support on opportunities to develop talent pipelines thoroughapprenticeships, work placements, supported internships and adult skills provision. Deliver an inspirational and seamless customer experience for all customer groups Supporting apprentices and full-time learners to find employment and placements Souring new apprenticeships opportunities from employers more »

activities, whilst striving to continually drive improvements.With a predominant focus on supporting our winding processes and equipment, we are ideally looking for someone with experience in that field.Our Production Engineers support one another; meaning that there will be times when you would be asked to support other production areas … and sharing of expertise between areas. Liaising with customers, suppliers and other service providers as and when required Our perfect Production Engineer would have: Experience of motor manufacturing and operating/maintaining winding machinery (desirable) Experience of new product introduction and project management is essential Experience in … CAPEX, specification and purchasing of new equipment Experience in Lean, Six Sigma, 6S, FMEA and designing tooling and fixtures Experience in handling machine and production equipment issues and breakdowns A self-reliant approach with the ability to take the reins.Were looking for someone who is ready to roll more »

run Reviewing & amending pricing for customers where required Ensuring central spreadsheets & databases are maintained correctly for ongoing effectiveness and accuracy Checking billed data against customer orders & manually bill non-automated billed services Dealing with customer billing enquiries and closing accounts Liaising with other depts to ensure and improve … received & raising supplier claims Working with your line manager to improve on mistakes, identify ways to improve processes and drive forward efficiencies Provide Sensitive Customer Point of Contact Crown Commercial Reporting Complex Billing queries Salary c£40k DOE 25 Days Holiday + 8 Bank Holidays 12 Month FTC remote … Clerk, Senior Billing Analyst, Senior Billing Advisor. Who? are we looking for? We are seeking a Senior Billing Specialist with: At least 2 years experience in a Telecoms Billing role Proven track record of being able to provide deep dive analysis with the ability to produce and provide client more »

Generating own leads by calling and booking appointments Demonstrating strong conversion of company-generated leads and appointments Building prospect pipeline managing revenue/new customer pipeline Canvassing new business from current client database Inspiring junior sales consultants, in return leveraging them as a source of new business leads Salary … want to work in an inclusive, friendly, and supportive environment. We are seeking a Business Development Manager (Mobiles) who is/has: 2+ years experience of self-generating leads and sustaining a pipeline to meet and exceed agreed sales GP targets within the Telecoms or Mobile sector Demonstrable client … while leveraging best of breed technology partners such asMicrosoft,Mitel,8x8, Cirrus, Five9, Gamma where we have achieved platinum partner status. We deliver outstanding customer experience and are the only MSP to be awarded the Service Mark accreditation from the Institute of Customer Service. We are a more »

Farnborough, Hampshire. Our client is a rapidly growing business driven by a passionate and dedicated technical team. Their focus is on providing an exceptional customer experience and supporting clients with their diverse product sets. They are passionate about making technology easy and enjoyable for all businesses of all … connectivity products - Following all department procedures whilst ensuring they are regularly reviewed and updated - Training and learning new industry technologies and products Skills and Experience Required: - Previous knowledge of the Telecoms and/or the IT industry in previous technical support roles - Experience of Cloud based Telephony platforms … Knowledge of Microsoft cloud solutions including Azure and 365 - Excellent knowledge of computer networking and security, including firewall solutions, routing, switching, and VPN technologies - Experience with diagnosing and resolving technical issues - Strong communication skills both verbal and written in a B2B environment including being well versed in Microsoft Office more »

Stonehosue, Gloucestershire. Our client is a rapidly growing business driven by a passionate and dedicated technical team. Their focus is on providing an exceptional customer experience and supporting clients with their diverse product sets. They are passionate about making technology easy and enjoyable for all businesses of all … connectivity products - Following all department procedures whilst ensuring they are regularly reviewed and updated - Training and learning new industry technologies and products Skills and Experience Required: - Previous knowledge of the Telecoms and/or the IT industry in previous technical support roles - Experience of Cloud based Telephony platforms … Knowledge of Microsoft cloud solutions including Azure and 365 - Excellent knowledge of computer networking and security, including firewall solutions, routing, switching, and VPN technologies - Experience with diagnosing and resolving technical issues - Strong communication skills both verbal and written in a B2B environment including being well-versed in Microsoft Office more »

have an exciting opportunity for an IT Service Desk Manager to oversee and manage our IT Support team. The ideal candidate will have extensive experience in managing IT service Desk teams within an MSP environment, a strong understanding of client needs, and the ability to lead a team to … appropriate resolutions are achieved Overseeing routine system maintenance, including updates and backups Overseeing the delivery of IT Support to clients, ensuring high levels of customer satisfaction. Managing ticket queues and escalations Overseeing Technical Support work queue and liaise with Field Support, Networks, Project Managers to assist when Technical Support … seeking an IT Service Desk Manager with: Minimum 4 years in delivering IT technical services/team Leader/Manager within an MSP organisation Experience: Minimum 4 years in desktop support and 2 years in IT infrastructure roles Expertise in Microsoft environments, cybersecurity, and vendor management. Microsoft 365 Certified more »

days per week in Watford Duration: 9 month Fixed Term Contract (scope for permanent opportunity) Are you a strong, generalist Procurement Manager, with experience in IT Categories? This is an excellent opportunity to join a 'Greenfield' Procurement operation, taking a key role in supporting business-critical procurement projects, in … a fast-paced, transformation environment. Our client is a multi-national entertainment business who are developing groundbreaking technology to improve customer experience and engagement, and with an ambition to build one of the UK's most diverse and inclusive working environments. This is a blended strategic and hands … with the business to ensure robust relationships are in place, and that they understand the new model. Requirements: 5 years' Indirect and Direct Procurement experience, with some IT experience. Strong experience selecting, onboarding, and managing suppliers. Experience drafting, negotiating and managing supplier agreements. Excellent relationship management skills more »

factory in Slough. The position will involve working closely with all departments and providing valuable technical support between suppliers, customers and internal stakeholders enhancing customer experience by developing a 'right first time/no-fault forwards, prevention-focused culture. You will be responsible for: Development and implementation of … quality planning. The Individual: We are looking for an experienced Quality Engineer with a Data-driven mindset capable of identifying trends and hands-on experience in working with international quality standards, compliances and systems. You will need to have: Education/Experience Engineering or an equivalent level of … qualification in a related field. Proven experience as a Quality Engineer in a manufacturing environment. Strong knowledge of quality management systems, tools and methodologies (e.g., Six Sigma, Lean Manufacturing, Statistical Process Control, and 8D). Excellent problem-solving and analytical skills, with the ability to identify root causes and more »

will interact with a varied group of stakeholders to drive up the understanding of customers across the organisation, helping to shape future strategies, improve customer experience, deepen engagement, drive revenue, and improve business efficiencies. If you would like to work in a collaborative, fast paced, encouraging and future … re empowered to be creative and drive performance then this could be your next role. To be successful in this role: You'll have experience in creating and delivering actionable self-serve solutions, using modern BI tools such: PowerBI, Tableau, Looker etc. You're proficient in SQL and have … some experience using other languages such as Python or R. You've had experience using cloud based analytical platforms such as Databricks, Snowflake, Google BigQuery and the like. You've built and managed data workflows before using tools like Airflow and Databricks. You are fully aware of the more »

success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels … Enterprise Digital Experiences Team (EDX) is responsible for the product management of American Express’ proprietary digital products – Amex Mobile App, Web, Identity, Digital Commerce & Customer Personalization.As a team we are focused on driving engagement, satisfaction, and revenue, through a combination of best-in-class user experience and compelling … development for core mobile and web experiences, plus the personalization products that power them. Our vision is to create the World’s best digital Customer experience.We are looking for a Senior Manager, Strategy and Planning who will play a critical role in assisting the VP of DCMX and the more »

days per week in Watford Duration: 9 month Fixed Term Contract (scope for permanent opportunity) Are you a strong, generalist Procurement Manager, with experience in HR and Professional Services Categories? This is an excellent opportunity to join a 'Greenfield' Procurement operation, taking a key role in supporting business-critical … procurement projects, in a fast-paced, transformation environment. Our client is a multi-national entertainment business who are developing groundbreaking technology to improve customer experience and engagement, and with an ambition to build one of the UK's most diverse and inclusive working environments. This is a blended … with the business to ensure robust relationships are in place, and that they understand the new model. Requirements: 5 years' Indirect and Direct Procurement experience, with some HR and Professional Services experience. Strong experience selecting, onboarding, and managing suppliers. Experience drafting, negotiating and managing supplier agreements. Excellent more »

Multi-national Entertainment Business Location: Hybrid working from home and 2 days per week in Watford Are you a strong, generalist Procurement Manager, with experience in IT, HR or Professional Services Categories? This is an excellent opportunity to join a 'Greenfield' Procurement operation, taking a key role in supporting … critical procurement projects, in a fast-paced, transformation environment. Our client is a multi-national entertainment business who are developing groundbreaking technology to improve customer experience and engagement, and with an ambition to build one of the UK's most diverse and inclusive working environments. This is a … with the business to ensure robust relationships are in place, and that they understand the new model. Requirements: 5 years' Indirect and Direct Procurement experience, with some IT, HR or Professional Services experience. Strong experience selecting, onboarding, and managing suppliers. Experience drafting, negotiating and managing supplier agreements. more »

Bonus My client are a leading innovator in retail technology solutions, committed to providing cutting-edge Point of Sale (POS) systems that enhance the customer experience and streamline business operations. We are looking for a dynamic and experienced Project Manager to join their team based in Hampshire and … systems, you will oversee the planning, execution, and delivery of multiple POS implementation projects. Working closely with cross-functional teams, including IT, sales, and customer support, to ensure that their solutions meet the needs of their clients and are delivered on time and within budget. You'll be responsible … risks and develop mitigation plans to address challenges proactively. Documentation: Maintain comprehensive project documentation, including project plans, status reports, and post-implementation reviews. Essential Experience: A strong level of project management experience, with a proven track record in POS systems implementation is essential. Strong understanding of POS systems more »

in driving the AJ Bell product agenda, supporting the enhancements of the D2C business through improving conversations rates. This role focuses on optimising user experience, increasing customer engagement, and driving revenue growth through conversion rate optimisation strategies. The day to day responsibilities: Conversion Planning: Develop and execute testing … on platform releases and how they will enhance the testing programme. Website Analytics: Monitor and analyse website and digital performance using web analytics and customer feedback tools. Translate these insights into actionable recommendations, identifying testing opportunities and iterations to inform the test backlog. User Experience Enhancement: Work with … with optimisation tools and platforms, preferably Webtrends Optimize Experience using data analytics tools, preferably GA4 and Crazy Egg Awareness and understanding of UX & CX design principles Experience working with web developers Competent in JavaScript and Google Tag Manager Advanced Excel skills Previous experience in Financial services industry more »

our clients fast-paced and ever-evolving Business Onboarding department as one of their Subject Matter Experts. You will bring the relevant knowledge and experience in a first-line risk environment. This role is not just about what you know but your ability to take the know-how and … who will hit the ground running from day one. Someone who is not afraid to challenge the way they do things to improve the customer journey, owning your process improvements, guidance changes, and projects. Taking ownership of reviewing high-risk business onboarding applications using our clients risk appetite; balancing … this with delivering a great customer experience, whilst keeping the bank and its customers safe. What is expected of the Business Onboarding Specialist? Being a subject matter expert by mentoring our onboarding teams. You will do this by building their knowledge and confidence in our clients Risk appetite more »

C# WPF WebApi Developer Our client is transforming their industry with technology solutions that significantly improve customer experience and enable faster, smarter and more profitable decisions. Their cloud-based suite of applications runs on open-standards, includes rapid release cycles and functionality, and seamlessly connects every part of … the customer operation. The development team has been working in this sector since the early 90s. Technical skills needed, C# MVC ASP.NET SQLServer WPF WebApi Any experience with POS, retail or e-commerce systems useful Experience working in an Agile development team is useful. Benefits: Pension Private more »

+ benefits (depending on your level of Requirements for Senior Azure Engineer: Excellent technical skills Confident, friendly, with a desire to offer an excellent customer experience Proficiency in managing virtualised infrastructure in the cloud Strong commercial experience in cloud computing with a focus on Microsoft Azure Good … Responsibilities for Senior Azure Engineer: Manage and maintain virtualised infrastructure within Azure Develop and implement automation strategies for cloud infrastructure Oversee the transition of customer systems from on-premise to cloud-hosted services Ensure consistency, robustness, and efficiency in service delivery Support the migration process for new customers, including more »

leading global gaming brands such as NetBet, 777, and betFIRST. About Netbet Brand: Since 2006, NetBet has delivered the ultimate online casino and sportsbook experience for its players across the globe. Alongside sports betting and casino, players have also enjoyed Lotto, Live Casino, and Poker products. With access to … receive the best possible service. The Role Our team of marketing experts uses data-driven insights to run efficient performance marketing and improve the customer journey. As the Sport CRM Executive, you will be responsible for planning and executing the CRM strategy for our sportsbook customers. You will create … support teams and stakeholders throughout the organization. Your Main Duties: Planning and executing innovative multi-channel communication concepts to optimize the user journey, maximize customer retention, and meet market KPIs. Manage the end-to-end delivery of promotional content and CRM campaigns for the sportsbook customers - from idea generation more »

and Rubber Cheese We're Carbon Six Digital and Rubber Cheese, a recently merged group of agencies who use marginal gains to continuously improve customer experience. Rubber Cheese builds remarkable online systems, websites and applications that create better experiences for visitor attractions and their guests. Our clients include leading more »

and Rubber Cheese We're Carbon Six Digital and Rubber Cheese, a recently merged group of agencies who use marginal gains to continuously improve customer experience. Rubber Cheese builds remarkable online systems, websites and applications that create better experiences for visitor attractions and their guests. Our clients include leading more »

position? Would you be keen to be one of the first points of contact for any client enquiries/queries regarding their on-line experience issues? Do you want to work for an employer who provides a perfect balance of work and fun - but always professional? This is a … or changing software to fix issues Remotely accessing hardware or software for clients to make changes and fix problems Ideally, you'll already have: Experience gained in troubleshooting/diagnosing problems, progressing them to colleagues if currently out of your remit/understanding Worked with Network repairs and analysis … Ability to communicate effectively to help customers fix their issues and feel satisfied with the experience Understanding of the importance in providing and maintaining first class customer experience at all stages. Consideration can be given to both experienced 1st-2nd line helpdesk technicians, as well as trainees more »