26 to 50 of 108 Customer Experience Jobs in the South East

Customer Integration Engineer £50,000 - £60,000 + 36 Days Holiday + Private Medical Insurance + Pension + More Benefits Crawley - Hybrid (3 days per week) Are you a customer-focused engineer with strong Windows/Linux troubleshooting skills who wants to work at the forefront of gaming … global customers bring innovative products to market while developing tools, software solutions and integration technologies? This is an exciting opportunity to join a growing customer engineering team supporting the adoption of advanced gaming platforms across EMEA and international markets. You'll work directly with customers throughout evaluation, onboarding, integration ...

Customer Support Consultant – Accountancy Location: Wokingham Salary: Up to £24,800 This is an exciting opportunity to join a fast-growing fintech software company, supporting accountancy customers who use their software. You’ll be using your accounting knowledge to help customers resolve queries, while also working closely with … develop junior team members. The role would suit someone who enjoys working with people, solving problems and using their accounting knowledge in a more customer-focused and technology-driven environment. A few key areas of the role include: Providing second-line support to accountancy customers via telephone and email ...

Manager London, Hybrid Salary up to £50,000 This is an opportunity to join a growing digital optimisation business where experimentation, analytics, and customer insight sit at the heart of decision-making. You'll play a key role in shaping testing strategies, improving digital experiences, and driving measurable results … diverse client portfolio. The Company They are a specialist digital consultancy that helps organisations improve online performance through experimentation, digital analytics, and customer insight. Working across websites, applications, and digital customer journeys, they use data-led recommendations to improve user experience and conversion performance. They have built ...

annum Job Type: Permanent A growing telecommunications provider based in the heart of Brighton are seeking a highly organised and customer-focused Sales Coordinator to join their team on a permanent basis. This is an excellent opportunity for someone with experience in sales support, customer service … account coordination who enjoys working in a fast-paced, customer-facing environment and is looking to develop their career within a thriving telecoms business. As a Sales Coordinator, you will play a key role in supporting both the direct and wholesale sales channels, ensuring customers receive an exceptional service ...

operational performance, automate processes, and support AI-enabled products. The Company They are a well-established, technology-led organisation with a large and engaged customer base. Analytics is a core function within the business, supporting decision-making across operations, customer experience, and commercial strategy. They continue … performance and adoption of internal AI tools and copilots Driving a more structured, scalable approach within a fast-moving operational environment Your Skills & Experience Strong commercial experience in analytics leadership and people management Advanced SQL skills with the ability to remain hands-on technically Experience leading analytical ...

print knowledge Become the in-store print specialist and explain product benefits clearly and confidently Work towards campaign KPIs through helpful, honest and engaging customer conversations Share customer feedback, store insights and complete campaign reporting requirements ARE YOU OUR PERFECT PARTNER? Enthusiastic, approachable and confident starting conversations with … clear communicator who builds positive relationships with store colleagues Proactive, reliable and comfortable working towards KPIs and campaign objectives Retail, sales, promotional or customer-facing experience is desirable, but not essential WHAT YOU CAN EXPECT FROM US £116.96 per day, plus a £25 daily KPI-related bonus Immediate ...

print knowledge Become the in-store print specialist and explain product benefits clearly and confidently Work towards campaign KPIs through helpful, honest and engaging customer conversations Share customer feedback, store insights and complete campaign reporting requirements ARE YOU OUR PERFECT PARTNER? Enthusiastic, approachable and confident starting conversations with … clear communicator who builds positive relationships with store colleagues Proactive, reliable and comfortable working towards KPIs and campaign objectives Retail, sales, promotional or customer-facing experience is desirable, but not essential WHAT YOU CAN EXPECT FROM US £116.96 per day, plus a £25 daily KPI-related bonus Immediate ...

developed your expertise through a hobby or a professional background, this could be the perfect opportunity to combine your technical knowledge with outstanding customer service skills. Our client is seeking a Customer Service Advisor to join their growing team, supporting customers across a wide range of radio-controlled … products. You'll act as the first point of contact for customers requiring technical assistance, product advice, troubleshooting support, and aftersales care. Customer Service Advisor Key Responsibilities Deliver exceptional customer service via phone, email, and online channels. Provide technical support and troubleshooting guidance for radio-controlled products ...

influence commercial growth through advanced analytics and experimentation. The Company They are a fast-growing online marketplace with a strong focus on sustainability, customer experience, and supporting independent partners. Operating within a modern, data-driven environment, they use analytics to inform key business decisions and drive long-term … effectiveness and marginal returns. Design and evaluate incrementality tests, conversion lift studies, and geo experiments. Improve attribution and marketing measurement frameworks. Build and maintain Customer Lifetime Value (LTV) models to support acquisition strategy and budget decisions. Translate statistical analysis into clear commercial recommendations. Partner closely with marketing stakeholders ...

Service Level & Continual Improvement Manager is responsible for ensuring IT services meet agreed service levels and that continual improvement delivers measurable business and customer value. The role leads Service Level Management and Continual Improvement, establishing effective frameworks for service performance measurement, reporting, governance and improvement delivery. Working closely with … service owners and service design and transition teams to establish service level requirements, targets and performance measures for new or materially changed services. Ensure customer commitments are supported by internal teams and suppliers, identifying gaps in end-to-end service coverage and accountability. Monitor contractual performance, identify actual ...

shape the culture, standards, and execution rhythms of a team built to scale. Your mission: create pipeline, convert conversations, close business, and help customers experience the impact of digitizing the built world - fast. This role is on-site five days a week in Southwark, London RESPONSIBILITIES Run a full … discovery, demos, pricing, negotiation, and closing. Generate your own pipeline, using outbound calls, emails, sequences, and follow-up to reach decision-makers. Drive new customer acquisition through a mix of inbound follow-up and outbound prospecting. Manage a fast-paced pipeline, balancing new opportunities daily while keeping active deals ...

that protect customers while supporting sustainable growth. THE COMPANY They are a technology-led financial services business focused on creating a simpler, more digital customer experience. With technology and data central to their approach, they are continuing to invest in intelligent decisioning and scalable risk capabilities. You will join … Head of Fraud, you will own the fraud strategy, combining strategic leadership with hands-on technical delivery. You will: Define fraud strategy across customer, document, third-party and asset-related risks. Build and deploy AI-driven fraud identification capabilities using multiple data sources. Develop fraud classifiers, anomaly detection, document ...

ensure accurate, scalable tracking that underpins business-critical decision making. The Company They are a global digitally driven organisation with a strong focus on customer experience, data quality and product innovation. They are investing in modern measurement frameworks and advanced digital analytics capabilities. This role sits … experimentation initiatives Partner with stakeholders to translate business requirements into technical measurement solutions Drive best practice across digital analytics and tagging governance Your Skills & Experience Strong commercial experience with Adobe Analytics Hands-on expertise in Adobe Launch (Tags) and Adobe Web SDK Technical implementation background within digital analytics ...

Customer Services Support Advisor - Supply Chain/Logistics My global technology company is looking for a Support Advisorto join their busy Direct To Consumer Support Team. The role is dedicated to supporting the Customer Service team by addressing and resolving queries directed to the Operations Team. This role … pivotal in maintaining high levels of customer satisfaction by efficiently handling delivery-related inquiries and issues. Key responsibilities include: Proactively identifying and solving problems to enhance service delivery. Collaborating with internal and external stakeholders to address challenges and optimize operational processes. This role demands strong problem-solving skills, effective ...

Customer Services Support Advisor - Supply Chain/Logistics My global technology company is looking for a Support Advisorto join their busy Direct To Consumer Support Team. The role is dedicated to supporting the Customer Service team by addressing and resolving queries directed to the Operations Team. This role … pivotal in maintaining high levels of customer satisfaction by efficiently handling delivery-related inquiries and issues. Key responsibilities include: Proactively identifying and solving problems to enhance service delivery. Collaborating with internal and external stakeholders to address challenges and optimize operational processes. This role demands strong problem-solving skills, effective ...

Sunday 10:00 - 16:00 Turn Conversations into Sales. Bring World-Class Technology to Life. Are you passionate about technology, customer experience, and helping people find products they'll love? Do you thrive in a fast-paced retail environment where every day is different? We're looking … brand Join a supportive, energetic, and high-performing team environment Your Role As the face of the brand in-store, you'll create memorable customer experiences and help shoppers discover the latest innovations in home entertainment. You'll Be Responsible For: Driving Sales & Creating Exceptional Experiences Engaging customers ...

project likely 3-4 years Location - Hybrid (2 days per week in Reading once office up and running) Accountable for global service performance and customer experience across the Service Management operating model. The role provides a single senior point of accountability for service outcomes across the United Kingdom … commitments are visible and acted upon. Set the service performance approach for SLAs, XLAs and supporting operational measures, ensuring that service reporting reflects user experience as well as contractual performance. Coordinate regional delivery teams so that local priorities, language needs, national controls and stakeholder concerns are represented in global ...

join a market leading business in Reading. The Data Migration Analyst will primarily be involved in working with new and existing clients to migrate customer data across from their existing products into our clients software and supporting the customer during the migration process. The role involves … customer interaction as well being 'spreadsheet heavy' so ideal candidates will have a strong background in working in data migration of critical information alongside great communication skills and be comfortable with customer interactions/client facing meetings. You'll be based in Reading 2 to 3 days ...

support career with Concero! Earn while you learn, solve real-world technical issues and help schools use technology with confidence. Role Monitor your customer portfolio and respond to incidents logged by the customer or on behalf of the customer Management of problems to resolution for any network … ensure that service levels are achieved, proactive maintenance and change implementation objectives are met Proactively seek out changes that will add value for the customer and ensure the service is delivered in the most efficient and dynamic way Identify and raise issues, escalate or resolve where required and offer ...

client is a global leader in Fintech solutions. They are now seeking an experienced Customer Retention & Growth Manager to design, build and optimise retention programmes across a diverse customer base. You’ll play a pivotal role in shaping welcome, nurture, retention and winback journeys — including free-trial conversion … improve retention and ecosystem growth (attach, lead-pass, upsell). Embed AI, data and propensity models to develop proactive churn-prevention interventions. Partner with CX Design, CX Operations, Digital Experiences and Analytics to implement retention programmes. Work closely with Sales, Product, Marketing and Data Science to deliver cohesive, cross-functional ...

long-term growth plans. The role combines client leadership, product strategy, and commercial responsibility. The Company They are a digital consultancy focused on eCommerce, customer experience, and digital product delivery. Their teams work across strategy, design, and technology to support clients with digital transformation and online growth. … based on business value Identify opportunities for account growth and additional project work Support project delivery, ensuring scope, budget, and timelines remain aligned Use customer, performance, and analytics data to guide recommendations Manage commercial performance across a portfolio of accounts Work closely with cross-functional teams to deliver digital ...

school leadership and teaching/support staff and ensuring contractual compliance against KPI's and Service Level Agreements (SLA). Responsibilities: Monitor your customer portfolio and respond to incidents logged by the customer or on behalf of the customer Management of problems to resolution for any network … ensure that service levels are achieved; proactive maintenance and change implementation objectives are met Proactively seek out changes that will add value for the customer and ensure the service is delivered in the most efficient and dynamic way Identify and raise issues, escalate or resolve where required and offer ...

across the business's digital channels. Working closely with sales, marketing and leadership teams, you'll be responsible for driving revenue growth, enhancing the customer journey and delivering a best-in-class online experience. Key responsibilities include: Developing and executing the overall e-commerce strategy Driving online sales growth … profitability and customer acquisition Leading the performance of the brand's e-commerce platforms and key online retail partners Optimising website conversion, digital merchandising and customer experience Managing promotional plans, digital trading calendars and online campaigns Using data and insights to identify growth opportunities and improve performance ...

creativity can make. Responsibilities Own the design strategy and vision for a product area within International, connecting near-term experimentation to durable, high-quality customer experiences across markets. Be accountable for experience quality and business results, including customer growth, activation, conversion, and retention. Drive an AI-first … hubs. Influence cross-functional partners and leaders with craft-forward storytelling and research-backed points of view. Align teams on target customers and the experience needed to win them in each market. Mentor and coach designers, and help shape the team's design standards and operating model ...

Office based Monday to Friday 9am - 5pm You will take ownership of the incoming customer communication, making sure that any existing or new customer queries or issues are processed and resolved in a timely matter exceeding the customers expectations. Your responsibilities will include: Manage incoming calls and emails … signpost to relevant staff Own the customer service in the business and log all feedback, issues and resolve complaints Process technical support issues and troubleshoot internally and with OEM support functions and software Assist testing and commissioning of the CRM to replace manual processes Logging and tracking and resolving ...