26 to 50 of 151 Customer Experience Jobs in the South East

motivation in their career. You are keen to make a real word difference in networking. You want to achieve the best image quality and customer experience, whilst minimising bandwidth, power and chip area. You are excited by the challenges these goals create. You are intelligent, curious, and want … into very difficult concepts. xehkeey You are comfortable making technical decisions that have a significant impact on product families, go to market strategies and customer satisfaction and providing consultative direction with senior management to influence future business and technical direction. ABOUT THE ROLE: Define and Develop block and system ...

motivation in their career. You are keen to make a real word difference in networking. You want to achieve the best image quality and customer experience, whilst minimising bandwidth, power and chip area. You are excited by the challenges these goals create. You are intelligent, curious, and want … into very difficult concepts. xkybehq You are comfortable making technical decisions that have a significant impact on product families, go to market strategies and customer satisfaction and providing consultative direction with senior management to influence future business and technical direction. ABOUT THE ROLE: Define and Develop block and system ...

motivation in their career. You are keen to make a real word difference in networking. You want to achieve the best image quality and customer experience, whilst minimising bandwidth, power and chip area. You are excited by the challenges these goals create. You are intelligent, curious, and want … into very difficult concepts. xehkeey You are comfortable making technical decisions that have a significant impact on product families, go to market strategies and customer satisfaction and providing consultative direction with senior management to influence future business and technical direction. ABOUT THE ROLE: Define and Develop block and system ...

motivation in their career. You are keen to make a real word difference in networking. You want to achieve the best image quality and customer experience, whilst minimising bandwidth, power and chip area. You are excited by the challenges these goals create. You are intelligent, curious, and want … into very difficult concepts. xkybehq You are comfortable making technical decisions that have a significant impact on product families, go to market strategies and customer satisfaction and providing consultative direction with senior management to influence future business and technical direction. ABOUT THE ROLE: Define and Develop block and system ...

both customers and engineers for our fantastic client based in Hampshire. This is a pivotal leadership role where you’ll own service performance, customer experience, and the development of their Service Desk and Specialist Engineering teams. You’ll create clarity, consistency, and confidence across service delivery, balancing operational … engaged engineering teams Owning day-to-day service delivery and SLA performance Driving a consistent, reliable, and calm approach to incidents and escalations Championing customer experience and acting as a senior escalation point Embedding effective service management practices (aligned to ISO/IEC 20000-1) Identifying and delivering ...

full buy cycle. With the role newly created, you will have a blank slate to build best-in-class merchandising operations and directly impact customer experience, NPS performance, and commercial results. The Company They are a global retail brand recognised for premium product and a strong digital vision. … organisation is investing heavily in elevating customer experience and ensuring digital insights sit at the heart of buying, planning, and trading decisions. You will join a collaborative environment where digital performance is highly visible, and your recommendations directly shape commercial strategy. With a new Merch Ops structure ...

Account Executive Customer Experience Software (SaaS & AI) Hybrid working - One day per week in London £85,000 - £95,000 Basic Salary + Double Uncapped OTE We are exclusively partnered with a market-leading SaaS company in the customer experience software/AI space. Recognised … have a rare opportunity to join this fantastic business as they look to expand their team for the future. In return for your experience, they can offer a very rewarding career, with an excellent training and benefits package. The Role: Secure net-new enterprise clients, selling into clients with ...

Application Support Analyst Slough Up to £40,000 + 15% Bonus + Benefits Join a leading UK retailer where technology underpins every aspect of customer experience and business performance. In this role, you ll take ownership of application operations across core business systems, including Microsoft Business Central … Contribute to process and system improvements. Maintain documentation including system guides, knowledge articles, and API references. Collaborate with Infrastructure, Cybersecurity, and Development teams. Technical Experience Experience with middleware or integration platforms (e.g. Mulesoft or similar). Ability to work with APIs (headers, payloads, authentication, performance). Familiarity with ...

Business Partnership Partner closely with Product and business leaders to translate priorities into actionable delivery plans. Working closely with Heads of Product, Data, Security, Customer Experience & The COO Advise on feasibility, trade-offs, and timelines with clarity and influence Ensure engineering output aligns with business value and measurable … secure, compliant healthcare systems Ensure adherence to data privacy, security, and regulatory standards Track and report engineering metrics, including quality, reliability, and performance Requirements: Experience 10+ years in software engineering, with 3-5 years in senior leadership roles Proven track record in managing multiple teams or pods delivering ...

Technical Support Engineer – Service Management We are looking for a skilled and customer-focused Technical Support Engineer to join our Service Management team. You’ll be at the forefront of customer interaction—delivering exceptional support experiences through a combination of technical expertise, communication, and empathy. Hybrid working Inside … IR35 Experience & Technical Skills 2–4+ years of customer-facing technical support experience Strong understanding of web application architecture Experience with one or more of the following: JavaScript, HTML, CSS, XML Experience with relational databases (e.g. MySQL, MariaDB, Oracle, PostgreSQL) Ability to write or debug ...

Sales Administrator supports the technology sales function by managing administrative, operational, and data-driven tasks. This role ensures accurate processing of quotes, renewals, and customer requests, while maintaining high-quality CRM data to enable strong forecasting and pipeline visibility. Responsibilities Prepare and issue sales quotations, statements of work, licensing … agreements, cloud service renewals, and contract documentation. Process new orders, upgrades, renewals, and subscription changes within the CRM/ERP system. Maintain accurate customer and product data, including licensing, serial numbers, contract terms, and renewal dates. Support the onboarding of new customers by coordinating with technical, support, and provisioning ...

Title: Amazon Connect Sales Architect Salary: Competitive salary and package (Depending on level of experience) Locations: London (must be willing to travel to client sites throughout the UK on an ad hoc basis) Salary: Competitive salary and package (Depending on level of experience) Accenture is a leading global … Connect and AWS ecosystem, responsible for driving contact center modernization initiatives. Proven ability to lead cross-functional teams, deliver enterprise-grade solutions, and enhance customer experience through scalable, secure, and intelligent cloud contact center platforms. Lead the end-to-end delivery of Amazon Connect-based contact center solutions. ...

Account Manager Location: Dummer, Basingstoke Salary: £30,000 - £32,000 + uncapped OTE £50,000 Key Responsibilities To ensure regular contact with assigned customer base, delivering exceptional customer service and exceed all expectations from them To become the trusted partner for your customer base, and their main … point of contact for all Communication, Data and IT needs T o identif y up-sell and cross-sell opportunities within the assigned customer base with a view to hit sales target each month T o address customers needs and concerns as quickly and effectively as possible To complete ...

Junior Account Manager Location: Dummer, Basingstoke Salary: £28,000 - £30,000 + uncapped OTE £45,000 Key Responsibilities To ensure regular contact with assigned customer base, delivering exceptional customer service and exceed all expectations from them To become the trusted partner for your customer base, and their … main point of contact for all Communication, Data and IT needs T o identif y up-sell and cross-sell opportunities within the assigned customer base with a view to hit sales target each month T o address customers needs and concerns as quickly and effectively as possible ...

Title : Customer Success Manager - Canary Care Location : Winchester with a minimum of 3days on-site Salary : £36,900and a discretionary bonus Were Canary Care, a small but mighty Technology for Care business empowering families and care providers to deliver safer, more proactive, and more efficient support that helps people … between reactive and proactive care, we help providers deliver safer, more person-centred care at scale. What Does This Role Involve? As a Customer Success Manager, youll be the trusted partner for our customers, supporting them from onboarding through to long-term success. Youll embed yourself into each clients ...

fast-growing, AI-powered customer communications platform is seeking a Key Account Manager to join its expanding enterprise team. The company provides a unified solution combining voice, messaging, and AI to help businesses improve customer experience, increase efficiency, and scale operations. Headquartered in Europe with a global … This position is responsible for managing and growing a portfolio of large, strategic enterprise customers. The role focuses on driving long-term partnerships, ensuring customer success, and identifying opportunities for expansion. Key Responsibilities: Own and develop relationships with key enterprise accounts, including senior stakeholders Create and execute strategic account ...

fast-growing, AI-powered customer communications platform is seeking a German speaking Key Account Manager to join its expanding enterprise team. The company provides a unified solution combining voice, messaging, and AI to help businesses improve customer experience, increase efficiency, and scale operations. Headquartered in Europe with … This position is responsible for managing and growing a portfolio of large, strategic enterprise customers. The role focuses on driving long-term partnerships, ensuring customer success, and identifying opportunities for expansion. Key Responsibilities: Own and develop relationships with key enterprise accounts, including senior stakeholders Create and execute strategic account ...

experimentation and clear commercial thinking. The role offers real ownership, visibility and the chance to work on products used by a large and growing customer base. The Company They are a technology led financial services organisation building modern digital products with the customer at the centre. Data plays … critical role across the business, supporting product innovation, commercial decision making and customer outcomes. Analysts are highly embedded and trusted partners, working closely with product, engineering and leadership teams. The culture values curiosity, collaboration and thoughtful challenge. The Role Act as the analytics partner to product teams, shaping product ...

performance. The Company We are a fast-scaling fin-tech focused on transforming how consumers access finance. We operate a digital product built around customer experience, supported by strong engineering capability and a clear commercial vision. We are expanding and continuing to invest in product, data and automation … friction, improve personalisation and support decision making. Partner with teams across credit, operations, marketing, compliance and CRM to maximise conversion impact. Your Skills and Experience Strong experience owning and improving complex, multi-step funnels. Expertise in experimentation and optimisation, including A/B and multivariate testing. Confidence working ...

lights. A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. SKILLS AND EXPERIENCE REQUIRED Experience launching and commercialising digital, automation or IT-enabled services within Managed Services, SaaS, workflow or document environments. Strong commercial judgement - you can build … health condition and require adjustments during the recruitment process, please contact our Talent Team on 0345 300 9955 we are committed to making your experience inclusive and accessible. We are proud to support the Armed Forces community. We hold a Bronze Award in the Armed Forces Covenant and welcome ...

lights. A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. SKILLS AND EXPERIENCE REQUIRED Experience launching and commercialising digital, automation or IT-enabled services within Managed Services, SaaS, workflow or document environments. Strong commercial judgement - you can build … health condition and require adjustments during the recruitment process, please contact our Talent Team on 0345 300 9955 we are committed to making your experience inclusive and accessible. We are proud to support the Armed Forces community. We hold a Bronze Award in the Armed Forces Covenant and welcome ...

they evolve toward more intelligent and personalised experiences, they are building new systems that integrate guidance, decisioning, and behavioural insight across the entire customer journey. The Role * Define how personalisation and intelligence are applied across product journeys and systems. * Lead cross-journey and cross-product strategy, focusing … customer experience rather than isolated features. * Identify where intelligence adds genuine customer value and guide teams away from unnecessary or hype-driven solutions. * Partner closely with Decisioning, Data, Engineering, and other Product Leads to shape platform-wide systems. * Bring structure and clarity to complex, ambiguous problem spaces. ...

other UK locations CL7 Song Data & AI Role Overview As a Data Strategy Manager , you will lead teams and clients in shaping and delivering customer centric data strategies that transform marketing, sales, and service performance. You will define strategic direction, architect scalable solutions, and oversee the implementation of modern … Customer & Marketing data platforms across complex organisations.-centric data strategies that transform marketing, sales, and service performance. You will define strategic direction, architect scalable solutions, and oversee the implementation of modern Customer & Marketing data platforms across complex organisations. Key Responsibilities Lead enterprise Data Strategies across Marketing, Sales ...

client is an established telecoms provider with over 20 years of experience in installing business phone systems including VoIP phones, business mobiles and connectivity. Through continued growth they are looking to recruit an Operations Manager. Working alongside their Director you will be coordinating projects, building systems in the office … teams, re training and issue resolution. Key Responsibilities Operational Leadership Lead and manage all operational activities across the business including service delivery, provisioning, customer onboarding, and operational support. Develop and implement operational strategies that support business growth and scalability. Establish clear operational KPIs and performance metrics to drive efficiency ...

Change tickets and the creation of reports as required. Updating Maintenance Task Analysis with trend analysis on all hardware incidents. Skills, Qualifications and Experience Essential Comfortable using MS Office applications Able to analyse large datasets and identify key messages/trends for presentation Self-starter able to work with … levels both internal and external Full UK Driving Licence Desirable Working knowledge of industry-standard support ticketing tools (eg Remedy) Knowledge and experience of ITIL Service Management processes Experience working in a support function or environment (Service Desk, Customer Experience) Maintenance/administrator experience ...