51 to 75 of 184 Customer Experience Jobs in the South East

outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer ...

outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer ...

outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven … brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer ...

scale within a fast-moving marketplace. With millions of active users and continuous investment in innovation, they rely on data to evolve their customer experience and deliver commercial growth. You will join a collaborative analytics function that partners closely with senior stakeholders and plays a central role … functional projects and ensuring alignment on priorities.* Overseeing a portfolio of analytics work while coaching, supporting, and guiding your analyst team. Your Skills and Experience * Strong commercial experience in marketing analytics, driving value across ATL and BTL channels.* Hands-on experience with attribution approaches such as multi ...

month initial - 1 day a week on site but flexible. Overview: As the Product Manager/Product Owner for Self-Serve and Digital Experience, you will lead the strategy, development, and delivery of NexGen's digital customer journeys - from discovery and onboarding through to ongoing engagement. You will … customers. This is a hands-on role for a product leader who thrives in fast-paced, venture environments and is passionate about solving real customer problems through great digital experiences. Core responsibilities: Own the roadmap and delivery of NexGen's self-serve and D2C digital journeys across ...

services, acting as the primary point of contact for customers through all growth related conversations and activities. You will be accountable for ensuring excellent customer experience across the end to end lead to order process, coordinating inputs from other teams as required, with the overall objective of growing … base. Key Responsibilities Drive revenue growth across new logo customers aligned to strategic industry verticals Leverage multiple channels for opportunity identification Operate with a CX first mindset, putting customer outcomes at the heart of how you operate Identify new business opportunities across Claranet UK’s full portfolio of products ...

regional team of analysts . This role blends hands-on technical troubleshooting with people leadership, ensuring colleagues across the region receive high-quality, customer-focused IT support. Presence, accessibility, and a proactive mindset are key to success in this position. The successful candidate will require to have … thoroughly triaged, resolved efficiently where possible, and escalated only when appropriate. You will support colleagues across multiple geographies, often on-site, ensuring the user experience is seamless and that delays are minimised through continuous learning and proactive service delivery. Key Responsibilities Manage, inspire, and develop a regional team ...

full market release. This is a fixed-term maternity cover (part-time, 3 days per week) role. You will manage a small Product and CX team and drive prioritisation for the wider engineering team to deliver a roadmap that achieves product-market fit, user adoption, and long-term innovation. While … term technical strategy. Adapt roadmap with agility to respond to user feedback, market trends, and evolving business goals. Lead a cross-functional Product and CX team to deliver new features,enhancements, proofs of concept, and experiments. Shape long-term product and business strategy, aligning with company vision and growth objectives. ...

businesses work and how people feel at work. At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team … travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team. Visit www.perk.com to learn more. The Role As we scale and mature our Revenue Operations team ...

This role exists because the business has reached a point where product needs to operate differently. Customer-facing digital services have grown organically. Teams are delivering, but not always in a joined-up way. As the company scales, there is a clear need for stronger product leadership, clearer decision … making, and a more consistent customer experience. They are now looking for a Senior Product Manager who can lead that shift. Circa £80,000 | Remote UK with monthly team meet-ups This is the most senior individual contributor product role in the organisation. You will not be managing ...

Role As an Account Manager in the Corporate Accounts team, you will be responsible for the overall growth of revenue from existing customer accounts. You will be required to drive cross-selling and up-selling activity within the portfolio, whilst minimising revenue churn across all accounts under your management. … Responsibilities Drive revenue growth across accounts under management through cross-selling of the portfolio Reduce revenue churn in accounts under management Operate with a CX first mindset, putting customer outcomes at the heart of how you operate Work closely with the Head of Corporate Accounts and Sales Engineering ...

asset information into one secure, modern platform, improving data accuracy, strengthening compliance, and enabling smarter, real-time decision-making. It will also provide improved customer experience, giving residents access to online services and enabling staff to work more efficiently with better tools and streamlined processes.This is an exciting … single authoritative dataset, improve reporting capability, and support emerging regulatory expectations. Ensure benefits realisation is defined, tracked, and delivered, including improvements in compliance, efficiency, customer experience, and digital adoption. What you'll need to succeed You will be an experienced IT Project manager with a proven history ...

Customer Success Manager Location: Woking area (office-based) Salary: £36,000£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its team. This role is ideal … This is not a technical support or sales role . The focus is on client outcomes, engagement, retention, and long-term success. As a Customer Success Manager, you will act as the primary advocate for your clients, guiding them through onboarding, helping them understand the services they receive ...

+ Performance bonus based on achieving project deliverables Plus Excellent Company Benefits Company: Award-winning luxury travel company Your Background: 5+ years’ experience in project management within a scaling mid-sized business - ideally in the travel sector, luxury sector or tech sector Skills: Strong experience with website builds … website builds - from concept and planning through to launch and optimisation. You’ll lead the development and integration of reservation systems that enhance customer experience and operational performance. You will champion AI automation across sales, marketing and operations, identifying opportunities to streamline processes and unlock smarter ways ...

Customer Success Developer/Customer Support Specialist Guildford – 50k to 65k Avanti Recruitment is currently partnering with a key client, right in the centre of Guildford. The role will suit someone who wants to go into the office and be part of a physical team of people. They … allocated accordingly and making sure customers get the best from their platform. You will be: Gathering requirements directly and as a support to the CX team Serve as the initial point of contact for client questions via email, chat, video call. Work on making bespoke applications for customers using your ...

Client Enablement Lead (Adobe Experience) London (Hybrid)£55,000 to £70,000 plus benefits This is an excellent opportunity to lead complex delivery work across analytics, tagging, experimentation and connected customer experiences. You will shape how organisations leverage the Adobe ecosystem, drive technical excellence, and own the roadmap … high-value digital projects. The Company They are a specialist digital analytics and optimisation consultancy known for solving complex data and experience challenges. They operate internationally and work with brands that value high-quality technical delivery. Their teams focus on practical, scalable solutions that improve customer experience ...

Account Manager Location: Dummer, Basingstoke Salary: £30,000 - £32,000 + uncapped OTE £50,000 Key Responsibilities To ensure regular contact with assigned customer base, delivering exceptional customer service and exceed all expectations from them To become the trusted partner for your customer base, and their main … point of contact for all Communication, Data and IT needs T o identif y up-sell and cross-sell opportunities within the assigned customer base with a view to hit sales target each month T o address customers needs and concerns as quickly and effectively as possible To complete ...

Junior Account Manager Location: Dummer, Basingstoke Salary: £28,000 - £30,000 + uncapped OTE £45,000 Key Responsibilities To ensure regular contact with assigned customer base, delivering exceptional customer service and exceed all expectations from them To become the trusted partner for your customer base, and their … main point of contact for all Communication, Data and IT needs T o identif y up-sell and cross-sell opportunities within the assigned customer base with a view to hit sales target each month T o address customers needs and concerns as quickly and effectively as possible ...

authorised to work in the UK The Role Qualitex Supplies is a family-owned distributor of luxury bathroom products with over 35 years' experience and a strong “family feel” at its heart. We are seeking a motivated and customer-focused Technical & After Sales Support Assistant to join … Aylesford head office team. This role is ideal for someone who enjoys providing excellent customer service, handling technical enquiries, supporting the sales team, and ensuring smooth after-sales processes. You will assist with order processing, technical support, product enquiries, parts sourcing, and liaising with suppliers and internal teams. ...

dedicated individual to join their team and deliver exceptional support for end-user devices. If you have a knack for troubleshooting, a passion for customer service, and the ability to work collaboratively across teams, we want to hear from you! ### About the Role: As an EUD Engineer, your … primary mission will be to provide top-notch support to our forces user base. Your contribution will ensure a seamless experience, helping to minimize disruptions and maintain high service standards. Here's what you'll be doing: Deliver Excellent Customer Experience: Provide timely and effective support ...

dedicated individual to join their team and deliver exceptional support for end-user devices. If you have a knack for troubleshooting, a passion for customer service, and the ability to work collaboratively across teams, we want to hear from you! ### About the Role: As an EUD Engineer, your … primary mission will be to provide top-notch support to our forces user base. Your contribution will ensure a seamless experience, helping to minimize disruptions and maintain high service standards. Here's what you'll be doing: Deliver Excellent Customer Experience: Provide timely and effective support ...

ready to lead the transformation of customer experience by building a single customer view and unlocking the full power of Salesforce Automotive Cloud CRM Platform? Hendy Group has an exciting opportunityin our Marketing Teamfora CRM Manager. This position is fully on-siteand open to candidates locatedanywhere within … South Coast. The Opportunity: TheCRM Manager leads the implementation, optimisation, and management of Hendy Groups Salesforce Automotive Cloud platform to create a single customer view. They develop automated lifecycle journeys, advanced segmentation, and targeted campaigns in collaboration with Group and Regional Marketing teams, supported by strong data quality. ...

sales team, responsible for driving revenue growth and market share within your assigned territory. You will develop and execute strategic sales plans, build strong customer relationships, and leverage Viavi's innovative solutions to meet the evolving needs of our clients in the telecommunications and networking industries. Duties & Responsibilities: * Develop … lead generation to proposal development, negotiation, and closing deals. * Build and maintain strong, long-lasting relationships with key decision-makers and stakeholders at customer accounts. * Conduct in-depth customer needs analysis and effectively position Viavi's products and services as solutions to their challenges. * Collaborate closely with internal ...

other UK locations CL7 Song Data & AI Role Overview As a Data Strategy Manager , you will lead teams and clients in shaping and delivering customer centric data strategies that transform marketing, sales, and service performance. You will define strategic direction, architect scalable solutions, and oversee the implementation of modern … Customer & Marketing data platforms across complex organisations.-centric data strategies that transform marketing, sales, and service performance. You will define strategic direction, architect scalable solutions, and oversee the implementation of modern Customer & Marketing data platforms across complex organisations. Key Responsibilities Lead enterprise Data Strategies across Marketing, Sales ...

robust data and development capabilities, networking and infrastructure expertise, and unparalleled security solutions, Wanstor is renowned in the market for excellence. Our strong customer references provide a solid foundation for your success. If you’re looking for a place where your skills can thrive and grow, you’ll feel … working with some of our leading customers providing a first class support experience. At Wanstor, our Service Desk Analysts are the heartbeat of our customer experience — the first voice, the first solution, and the first impression. This role goes beyond answering calls and logging tickets — it’s about ...