76 to 100 of 212 Customer Experience Jobs in the South East

Company They are an established and growing consumer-focused business operating in a highly data-driven environment. Having invested significantly in growth, technology, and customer experience, they are continuing to expand their analytics capabilities. Their collaborative culture encourages ownership, innovation, and continuous improvement, making it an excellent environment … data-led decisions. Key responsibilities include: Delivering reporting, analysis, and actionable insights to support business performance. Partnering with teams across areas such as marketing, customer operations, and commercial functions. Interrogating large and complex datasets to identify trends, opportunities, and risks. Translating business challenges into analytical solutions and strategic recommendations. ...

employees rely upon every day. Unlike traditional IT teams, WTT works broadly across IT and our business with a specific focus on our employees’ experience with technology. WTT responsibilities include physical and virtual devices (desktops/laptops, tablets, payment, printers, virtual workstations, etc.), workforce/productivity applications (email, unified … operational health, build and deliver technology solutions. Responsibilities Be able to communicate complex solutions at all levels up to and including C suite Significant Experience of the Microsoft product set across platform, endpoint and security Significant experience of security technologies across the MS stack including ...

quality presentations and demonstrations, execute proofs of concept successfully and only when needed, comprehend and document the business value to be delivered, and ensure customer commitment to the ServiceNow solution Develop team members according to the demands of the business and according to their individual professional goals Develop … resource scheduling conflicts, expense review and approval, activity reporting etc. Qualifications To be successful in this role you have: Strong SaaS pre-sales experience as an individual contributor and Leader in the Telco, Media & Technology vertical At least 4 years SC leadership experience, transforming and developing teams with ...

central point of coordination for service activity. You’ll be responsible for keeping things moving behind the scenes—scheduling engineers, managing service records, handling customer queries, and ensuring all documentation and processes are accurately maintained. This is a busy, varied position where no two days are the same. … approach, especially when supporting customers and resolving service-related queries. Key Responsibilities: Schedule and coordinate service appointments to ensure efficient engineer deployment and timely customer support Maintain accurate service records, work orders and customer communications on internal systems Handle incoming customer enquiries via phone and email, providing ...

Opportunity We're partnering with an innovative WealthTech business seeking a Mobile Product Manager to own and evolve its flagship mobile experience across iOS and Android. This is a high-impact role where you'll shape a product used daily by customers, working closely with engineering and design teams … deliver seamless user experiences. You'll combine product strategy, customer insight, and data-driven decision-making to drive engagement, growth, and satisfaction. Key Responsibilities Own the roadmap and backlog for a customer-facing mobile app Lead the delivery of new features across iOS and Android platforms Continuously improve ...

information into insight? Do you thrive on developing reporting solutions, driving continuous improvement, and helping stakeholders make smarter decisions through data? If you have experience leading reporting teams, leveraging tools such as Power BI and SQL, and creating a culture of data-driven decision-making, we'd love … automate processes, improve efficiency, and introduce innovative reporting solutions. Working closely with stakeholders across the group, you'll provide meaningful performance insights that enhance customer experience and operational effectiveness. You'll also play a key role in developing analytical capability within the team, helping colleagues maximise the value ...

various devices daily. Operating with a multi-branded strategy, we offer online entertainment, bingo and slot gaming, along with a social gaming mobile experience, using a mix of proprietary and licensed software. With offices in the UK, Gibraltar, Mauritius and South Africa while being part of a Rank Group … people and entertainment across diverse digital channels. Joining our high-performing and inclusive culture, you'll instantly become part of a team supporting our customer-facing initiatives. We’re looking for a Senior Product Manager to shape the future of connected venue and digital experiences across Mecca and Grosvenor. ...

shape how the team does the same. Key Responsibilities Own product strategy and roadmap for a key area of the platform, shaping the customer experience across web and mobile. Partner with engineering to manage priorities, technical trade-offs, and delivery timelines. Use customer research, stakeholder feedback … data insights to identify opportunities and prioritise initiatives. Lead cross-functional teams to deliver roadmap objectives and measure success against key business and customer outcomes. Requirements 47 years product management experience in fintech, payments, or financial services. Experience owning product strategy and roadmaps for complex products. Strong ...

managing the delivery of enhancements and projects across a WordPress CMS environment , operating on the BigCommerce platform , with a particular focus on integrations, customer experience improvements and online trading capability. Working closely with internal teams and external suppliers, you will ensure projects are delivered efficiently whilst balancing business … objectives, user experience and technical requirements. Key Responsibilities Lead end-to-end delivery of e-commerce projects and platform enhancements Manage initiatives across WordPress CMS , BigCommerce and associated integrations Coordinate delivery involving internal teams, stakeholders and third-party vendors Oversee project plans, budgets, risks and dependencies Ensure successful implementation ...

Customer Service Advisor Location: City of London Salary: £15 per Hour Hours: 2pm - 11pm/Hybrid working, 3 days in the office and 2 days from home. Are you passionate about delivering outstanding customer service? Do you enjoy speaking with people and solving problems? We're recruiting … behalf of a growing fintech company looking for a Customer Service Advisor to join their friendly and supportive team. This is a fantastic opportunity to build your career within an innovative business that offers excellent training, career progression and a positive working environment. Key Responsibilities Handling inbound customer ...

local companies. You will manage the complete B2B sales journey, from prospecting and generating new leads through to closing deals and ensuring a seamless customer handover. Key Responsibilities Develop and maintain strong, long-term relationships with local business customers Identify new business opportunities and proactively build your sales pipeline … Manage the complete B2B sales process from initial enquiry through to vehicle delivery Understand each customer's individual requirements and provide tailored vehicle and finance solutions Develop your knowledge of the brand's product range, business leasing options, and insurance products Consistently achieve and exceed individual sales and performance ...

receive an alert: Chief Digital and Information Officer Date: 16 Mar 2026 Location: Gatwick, GB Salary: Up to £175,000 per annum dependent upon experience Contract Type: Permanent – Full Time Security Level: SC Base Location: Aviation House, Gatwick We are the UK's aviation and aerospace regulator and recognised … caa.co.uk The Role The Chief Digital and Information Officer will lead the organisation’s digital and change modernisation, using emerging technologies to enhance employee experience, drive efficiency, and support high-quality service delivery in line with an evolving target operating model. The role holder will lead and direct ...

exciting opportunities in the market. We're recruiting on behalf of a global technology business that's changing the way retailers approach sustainability and customer engagement. Following continued international success, they're investing heavily in the UK and building a brand new sales team to support their next phase … highly consultative sales role where you'll build trusted relationships, understand your customers' businesses and demonstrate how innovative technology can improve operations, enhance the customer experience and deliver long term commercial value. Package: · £35,000 to £45,000 basic salary. · Up to 20% annual bonus. · Company car. ...

exciting opportunities in the market. We're recruiting on behalf of a global technology business that's changing the way retailers approach sustainability and customer engagement. Following continued international success, they're investing heavily in the UK and building a brand new sales team to support their next phase … highly consultative sales role where you'll build trusted relationships, understand your customers' businesses and demonstrate how innovative technology can improve operations, enhance the customer experience and deliver long term commercial value. Package: £35,000 to £45,000 basic salary. Up to 20% annual bonus. Company car. ...

five-day working week but there will be week's where you may need to travel to our London and Lincoln offices. SKILLS AND EXPERIENCE REQUIRED You will already have significant experience within a HR Advisory, Employee Relations or People & Culture role and be confident managing complex employee … relations issues independently. You will also have: Strong working knowledge of UK employment law. Experience managing disciplinary, grievance, capability, absence and performance cases. Experience supporting organisational change, including TUPE. A solid understanding of HR compliance, vetting processes and Right to Work legislation. Excellent communication and stakeholder management skills. ...

five-day working week but there will be week's where you may need to travel to our London and Lincoln offices. SKILLS AND EXPERIENCE REQUIRED You will already have significant experience within a HR Advisory, Employee Relations or People & Culture role and be confident managing complex employee … relations issues independently. You will also have: Strong working knowledge of UK employment law. Experience managing disciplinary, grievance, capability, absence and performance cases. Experience supporting organisational change, including TUPE. A solid understanding of HR compliance, vetting processes and Right to Work legislation. Excellent communication and stakeholder management skills. ...

ship, and shape how the team does the same.Key ResponsibilitiesOwn product strategy and roadmap for a key area of the platform, shaping the customer experience across web and mobile.Partner with engineering to manage priorities, technical trade-offs, and delivery timelines.Use customer research, stakeholder feedback, and data insights … identify opportunities and prioritise initiatives.Lead cross-functional teams to deliver roadmap objectives and measure success against key business and customer outcomes.Requirements47 years product management experience in fintech, payments, or financial services.Experience owning product strategy and roadmaps for complex products.Strong customer discovery and prioritisation skills.Data-driven, with experience ...

answers you need, instantly! * JOB DETAILS At Apogee Corporation, we are shaping what modern workplace services look like - combining over 30 years of experience with the innovation strength of being an independent subsidiary of HP Inc. We help organisations work smarter, faster, and with far less friction. Our ambition … partner growth Work closely with operational teams to ensure services are deliverable, scalable, and efficient Resolve commercial or delivery challenges where needed, balancing customer expectations with operational reality Build and manage a healthy pipeline and use data to drive performance improvement A typical working pattern is Monday to Friday ...

Hours: Monday–Friday, full-time Location: Must live within a 45-minute commute of WD6 A fantastic opportunity for an ambitious, customer-focused Internal IT Sales Executive who thrives in a high-energy, proactive, B2B sales environment . This role is ideal for someone who enjoys building relationships, driving … existing customers High-volume outbound calling — cold & warm calls to discuss IT needs, renewals, and alternative solutions Handling inbound enquiries and responding professionally to customer emails and calls Delivering an exceptional customer experience with a customer-first mindset Attending face-to-face meetings with B2B organisations ...

Desk is the operational core of Node IT.This role is part of the engine that keeps it predictable, scalable, and professional.Your work directly: Improves customer experience Reduces repeat issues and escalations Supports successful project delivery Helps the whole team operate more effectively Youll be supporting customers, acting … ownership of issues end-to-end Calm under pressure and able to prioritise effectively Someone who improves things - not just maintains them Essential Skills Experience working in an MSP 2+ years experience in Level 2 or equivalent IT support/Service Desk role. Strong troubleshooting across Microsoft environments ...

subscriptions. Regular social events, team-building activities, and a Refer-a-Friend bonus scheme. About the Role We are seeking a highly motivated and customer-focused Cloud Solutions Consultant to join our growing technical team. This role will play a key part in delivering exceptional IT services and solutions … skills. You will be responsible for providing end-to-end technical support and project delivery, both remotely and onsite, ensuring a seamless and professional customer experience at all times. The key role responsibilities include: Delivering end-to-end technical support, ownership, and resolution of client issues in line ...

demandITcourses,practicetestsandvirtuallabs. AccesstoBupaEmployeeAssistanceProgramme(EAP)foryouandyourfamily. CycletoWorkscheme. AccesstovendorpricingforpersonalIThardwareandsoftwarepurchases. MicrosoftWorkplaceDiscountProgrammewithsavingsonSurfacedevicesandMicrosoft365subscriptions. Regularsocialevents,team-buildingactivities,andaRefer-a-Friendbonusscheme. About the Role We are seeking a highly motivated and customer-focused Solutions Consultant to join our growing technical team. This role will play a key part in delivering exceptional IT services and solutions … skills. You will be responsible for providing end-to-end technical support and project delivery, both remotely and onsite, ensuring a seamless and professional customer experience at all times. The key role responsibilities include: Delivering end-to-end technical support, ownership, and resolution of client issues in line ...

background in SaaS and a passion for building long-term client relationships? Do you enjoy growing existing accounts, identifying commercial opportunities, and delivering exceptional customer experiences? Are you looking to join a growing business where you can make a real impact while developing your career within a collaborative … thinking environment? This is an exciting opportunity to join a well-established organisation where you'll manage a portfolio of commercial SaaS accounts, strengthen customer relationships, and identify opportunities to increase revenue through account growth and solution-based selling. You'll work closely with clients to understand their business ...

consumer and retail organisation with a strong omnichannel presence spanning ecommerce, physical locations, and international operations. The business is investing heavily in digital growth, customer experience, performance marketing, and data-driven decision making. With a strong brand heritage and ambitious plans for the future, they are focused … execution across PPC, Google Shopping, Paid Social, Affiliates, and emerging digital acquisition channels Developing integrated media plans aligned to commercial objectives, seasonal campaigns, and customer behaviour Driving both short-term revenue performance and long-term customer growth Defining and delivering SEO and Generative Engine Optimisation (GEO) strategies ...

lead the strategic roadmap aligned to business priorities CRM optimisation — Drive continuous improvement of processes, workflows, and automation to increase efficiency and adoption Customer insight — Leverage CRM data to generate actionable insights that inform business development, marketing, and customer experience Cross-functional delivery — Manage digital projects across … Serve as the CRM subject matter expert, coaching colleagues and communicating technical complexity in clear business language What You'll Bring Proven Salesforce Administration experience with relevant certification (platform Admin I or II, Platform App Builder, Consultant certifications like – Sales, Marketing) or trailheads Extensive salesforce experience mainly ...