76 to 100 of 234 Customer Experience Jobs in the South East

prospecting Understand each merchant's needs and recommend the most suitable solution Deliver and install payment terminals for new customers, ensuring a smooth onboarding experience Keep CRM records accurate and up to date Build long-term customer relationships by delivering an excellent customer experience Share customer … Attributes Strong communication and relationship-building skills Self-motivated with the resilience to work towards ambitious goals Organised and confident managing your own territory Customer-focused with a consultative approach to selling Commercially minded with strong problem-solving skills Our Values At Flatpay, how we work matters as much ...

recent partnership with a private equity firm, we are targeting significant growth over the next 3–4 years. Our mission is to deliver exceptional customer service at every stage. With over 18 years of industry experience, we have developed deep expertise in website development and telephony solutions. … equally proud to support local businesses that rely on us for reliable, high-quality service. The Role You will work in a collaborative customer service team who work across VoIP, Telephone Numbers, Broadband, Websites, PPC, SEO and social media, ensuring every customer interaction is handled professionally and efficiently ...

Looking to kick-start your career in customer success, customer service, or SaaS? We're looking for a motivated and enthusiastic Customer Enablement Associate to join our team and help customers get the very best from their IRIS solutions. This is an excellent opportunity for someone early … role in supporting customers as they begin their journey with IRIS, helping them gain confidence in our products and ensuring they have a positive experience from day one. What will you be doing? As a Customer Enablement Associate, you'll work closely with customers to help them understand ...

successful candidate will lead the continued growth of the company's D2C and marketplace channels, including Amazon, while ensuring the ecommerce proposition, technology and customer experience are scalable across international markets. This is an exciting opportunity for an ambitious ecommerce leader to take ownership of a significant growth … ecommerce platforms. Own the profitable delivery of revenue, traffic, conversion and AOV across UK and EU D2C sites. Lead the optimisation of the digital customer journey, including UX/UI, SEO, site speed, mobile experience and localised content. Use data, analytics and consumer insight to identify opportunities ...

Data Migration and Customer Onboarding Specialist Reading - hybrid £35,000 to £50,000 DOE DXP Talent is hiring for a Data Migration and Customer Onboarding Specialist to join a market leading business in Reading. The Data Migration and Customer Onboarding Specialist will primarily be involved in migrating … customer's data across from their existing products into our clients software and supporting the customer with all aspects on onboarding. The role involves a lot of customer interaction as well being 'spreadsheet heavy' so ideal candidates will have a strong background in working in data migration ...

achieve their full potentialThe RoleThis Senior Technical Account Manager & IT Service Delivery Manager role is a strategic leadership position responsible for owning the complete customer relationship and service delivery for critical defence/public sector clients. You will serve as the primary strategic partnership owner and component IT service … manager, directly accountable for customer satisfaction, service continuity, and account growth. This is a challenging, high-ownership role that demands someone who takes full accountability for outcomes, drives their team to excellence, and serves as an indispensable strategic partner to our most demanding customers.Based in Hampshire and reporting ...

trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. … source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited to learn ...

quotes and order related queries Responsible and accountable for the data accuracy and integrity in CRM Support all Pre and Post Order Management Increasing Customer Experience, Satisfaction and Loyalty. Key responsibilities for this job: Responsible for the accurate processing of quotes and sales orders for clients, either from … actively engage with teams across the company Review new sales leads ensuring data accuracy and validity of data within the CRM system Own customer and internal department queries/escalations Responsible for answering all sales lead calls from potential customers and existing customers and directing these to the appropriate ...

exciting opportunity to join an innovative organisation providing digital solutions to businesses across a range of industries. With a strong focus on technology, customer experience, and delivering solutions that help businesses operate more effectively, the company is continuing to expand and is looking for a commercially driven Sales … sales cycle from initial contact and qualification through to proposal, negotiation, and close. Building and maintaining strong relationships with prospective and existing customers. Understanding customer requirements and recommending appropriate technology solutions based on their individual needs. Conducting sales calls, virtual meetings, presentations, and product demonstrations with prospective clients. Preparing ...

London £60,000-£75,000 | Hybrid | London We're hiring a Senior Data Analyst to join a growing Marketing Science team within a leading customer experience agency. You'll work across marketing analytics, customer journey analysis, campaign effectiveness and digital analytics , turning data into clear insights that … influence client and business decisions. What you'll be doing: Lead analytics projects and take ownership of delivery Analyse campaign and customer journey performance Use SQL and/or Python to generate actionable insights Work with tools such as GA4, Adobe Analytics or similar Build and develop dashboards ...

Senior Machine Learning Scientist - REMOTE This is an opportunity to join a high-growth AI SaaS business using NLP and GenAI to transform unstructured customer feedback into actionable business insights. You'll work at the intersection of Machine Learning research and production, developing models that directly influence customer experience and commercial outcomes. The Company They are an AI-focused technology company helping organisations unlock value from large-scale customer feedback data. With strong growth, expanding enterprise clients, and significant investment in AI, they are building innovative NLP and LLM-powered products that drive measurable business ...

shape how the team does the same. Key Responsibilities Own product strategy and roadmap for a key area of the platform, shaping the customer experience across web and mobile. Partner with engineering to manage priorities, technical trade-offs, and delivery timelines. Use customer research, stakeholder feedback … data insights to identify opportunities and prioritise initiatives. Lead cross-functional teams to deliver roadmap objectives and measure success against key business and customer outcomes. Requirements 47 years product management experience in fintech, payments, or financial services. Experience owning product strategy and roadmaps for complex products. Strong ...

impact brand into a technology-driven organi s ation , and our people are at the heart of this journey. Together , we are driving a customer-centric transformation that values bold thinking, innovation , and the courage to challenge what's possible. This is more than a strategic shift. … alignment to strategic outcomes . Enterprise AI Adoption Drive the adoption of AI and advanced analytics across business units , embedding AI into key customer journeys , operations , and decision-making processes . Deployment of Group AI Products Lead the localisation, deployment, and scaling of Santander Group AI products within ...

platform to Application/Engineering teams. Drives reuse-first adoption of enterprise-authorized AI capabilities within the work environment to improve reliability operations and customer experience outcomes, with human-in-the-loop validation and appropriate handling of sensitive data. Leads evaluation sessions with external vendors, startups, and internal … culture of diversity, opportunity, and respect. Develops and maintains incident response procedures, including root cause analysis and postmortem documentation. Required Qualifications, Capabilities, and Skills: Experience with formal training or certification on software engineering concepts. Strong understanding of SRE principles, including SLIs, SLOs, error budgets, and incident management. Ability ...

execution by translating won opportunities into clear deployment plans, roles, responsibilities, and milestones. Act as the central coordination point from project award through customer handover, driving alignment across all stakeholders and managing critical dependencies. Track deployment schedules, contractual milestones, project profitability, and change orders to ensure successful project execution. … organization rather than requiring dedicated program management support. Continuously capture deployment learnings and feed them back into product development, offers, deployment processes, and customer experience improvements. Qualifications: Bachelor's degree in Engineering, Business, or a related field from an accredited institution. Minimum 3-5 years of experience ...

established and successful software provider is looking for an Application Support Consultant to join its growing Customer Success team. Supporting more than 2,500 businesses worldwide, the organisation develops ERP software covering accounting, stock management, CRM, e-commerce, business intelligence and supply chain management. This is an excellent opportunity … someone who enjoys working with technology, supporting customers and investigating varied technical and operational issues. The successful candidate will respond to customer enquiries, document reported issues and work towards effective solutions while delivering a friendly and professional customer experience. Whats on Offer Competitive salary, depending upon experience ...

Database Executive is a member of the DMS team at head office, reporting to the Head of DMS. You will bring Snows’ customer data to life, helping us to understand how our customer base is growing, and identifying areas of risk or opportunity. Role CRM & Database Analysis Analyse … report on all aspect surrounding the health of our database and its usability for marketing Bring our customer data to life, highlighting areas of risk and opportunity and support with optimising the Customer Journey Share relevant insights with Senior Management including Executive Board and Franchise Managers when required ...

evidence records in line with agreed programme standards support change control, milestone tracking and delivery assurance across agreed CAST activity track delivery against the Customer Experience Strategy, public action plan and internal delivery plan ensure workstream leads provide timely, consistent and evidence-based updates. 3. Required skills … experience Project Manager - Interim project management and PMO experience in a complex organisation ability to coordinate meetings, actions, workshops, stakeholder inputs and day-to-day delivery activity good documentation management, version control and project administration discipline experience supporting change control, delivery assurance and escalation of blockers experience ...

content to ensure customers are presented with the most relevant tyres for their vehicle, driving requirements and budget. Working at the intersection of customer experience and commercial performance, the role balances key business objectives including conversion, revenue, margin, stock availability and supplier priorities to maximise trading performance … customer satisfaction. The role is based at our central offices in Letchworth, though will involve working from home and with local, regional and national travel as required by the business. The Day to Day Own the end-to-end ordering, ranking and presentation of tyres across on-site search ...

countries helping 1100+ clients, TechM provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded … multinational federations of companies. Job Details Job Title: Tech Specialist. Location – Reading, UK Salary Range – GBP 65K-75K PA Having 7 to 10 Years experience in IT Industry Wherein 5+ years in Appian. 4-5 years of experience in development of enterprise-level web applications using an object ...

subscriptions. Regular social events, team-building activities, and a Refer-a-Friend bonus scheme. About the Role We are seeking a highly motivated and customer-focused IT Consultant to join our growing technical team. This role will play a key part in delivering exceptional IT services and solutions … skills. You will be responsible for providing end-to-end technical support and project delivery, both remotely and onsite, ensuring a seamless and professional customer experience at all times. The key role responsibilities include: Delivering end-to-end technical support, ownership, and resolution of client issues in line ...

demandITcourses,practicetestsandvirtuallabs. AccesstoBupaEmployeeAssistanceProgramme(EAP)foryouandyourfamily. CycletoWorkscheme. AccesstovendorpricingforpersonalIThardwareandsoftwarepurchases. MicrosoftWorkplaceDiscountProgrammewithsavingsonSurfacedevicesandMicrosoft365subscriptions. Regularsocialevents,team-buildingactivities,andaRefer-a-Friendbonusscheme. About the Role We are seeking a highly motivated and customer-focused Technical Consultant to join our growing technical team. This role will play a key part in delivering exceptional IT services and solutions … skills. You will be responsible for providing end-to-end technical support and project delivery, both remotely and onsite, ensuring a seamless and professional customer experience at all times. The key role responsibilities include: Delivering end-to-end technical support, ownership, and resolution of client issues in line ...

Ecommerce Digital Product Manager - Thanet This role offers the opportunity to take ownership of the client's ecommerce platform, driving digital growth, customer experience and commercial performance. Working closely with internal stakeholders, external agencies and technology partners, you will lead the development of the next-generation ecommerce website … roadmap and commercial performance. Lead the development, testing and launch of the new ecommerce website as the business Product Owner. Drive online revenue, conversion, customer acquisition, retention and lifetime value through data-led improvements. Manage the ecommerce trading calendar, including product launches, promotions and merchandising. Monitor ecommerce KPIs, analyse ...

occasional travel between our offices. The Role In this key role, you'll lead architectural strategy across business platforms, shaping holistic solutions that enhance customer experience and operational excellence. Collaborating across teams and technology partners, you'll ensure our architecture aligns with business goals and governance standards. Main … functional requirements and interact with other cross-functional teams Attending and contributing to technology governance forums and strategic planning discussions Essential Skills & Experience Strong experience in enterprise and solution architecture Knowledge of architecture frameworks (e.g. TOGAF) Expertise in SaaS platforms, application integration, and APIs Understanding of DevOps/ ...

requirements. Document, manage and maintain functional requirements, user stories and acceptance criteria. Develop current-state and future-state business process maps, user journeys and customer experience flows. Conduct gap analysis to identify opportunities for business, process and system improvements. Support solution design activities, ensuring business requirements are fully … activities. Identify opportunities for process optimisation and automation to improve operational efficiency. Produce project documentation, reports and stakeholder presentations as required. About You Proven experience as a Business Analyst or Process Analyst within business transformation and change programmes. Strong experience gathering, documenting and managing functional requirements, user stories ...