76 to 100 of 168 Customer Experience Jobs in the South East

countries helping 1100+ clients, TechM provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded … actively leading the charge to create a climate and nature-positive future. Job Details: Work Location: Reading, UK Job Description: • 10+ years of experience in IT within the telecom domain across different SDLC phases including design, development, and solution delivery • 5+ years of hands-on experience implementing ...

cybersecurity services through a modern fibre network and fully in-house delivery model. With a strong reputation for technical excellence, operational quality, and customer experience, the organisation continues to invest heavily in automation, infrastructure, and modern service delivery. As an Automation Engineer, you’ll play a key role … improving operational efficiency, streamlining support processes, and enhancing the end-user experience through intelligent automation and workflow optimisation. What you’ll do Collaborate with Service Desk teams to identify repetitive tasks and operational bottlenecks suitable for automation. Design, develop, and deploy scalable automation workflows aligned to business goals ...

project delivery. Reporting directly to the Managing Director, you will play a key role in shaping scalable, efficient operations that support growth, improve customer experience, and strengthen the delivery of managed IT services to over 5,000 schools across the UK. Key Responsibilities Operational Leadership & Transformation Lead operational … teams. Drive accountability, performance management, and workforce planning. Identify and develop future leaders. Work closely with People & Culture to support engagement and development. Skills & Experience Essential Extensive experience in a Managed Service Provider (MSP) environment. Proven leadership of large-scale service delivery operations. Strong background in operational transformation ...

significant digital shift. This is a high-impact role where you’ll play a key part in shaping the future of the online customer experience and driving increased digital revenue. What you’ll be doing: Leading the delivery of key ecommerce initiatives across web and digital channels Owning … finalisation of the homepage experience, working closely with UX teams and external agency partners Driving omnichannel alignment between digital and physical customer journeys Leading workflow redesign across multi-channel teams including UX, ecommerce, product, creative, and marketing Managing senior stakeholders and ensuring delivery aligns with evolving ecommerce strategy ...

continue to grow across the UK and internationally, having a high - performing , well - led service desk is central to delivering an excellent customer experience. This role sits at the heart of our operations leading the service desk function, ensuring consistent service delivery, driving continuous improvement, and acting … ticketing and professional services platform) from a service delivery perspective, strengthen incident, request, and escalation management, and ensure SLAs and customer expectations are consistently met. The role will inherit an existing service desk structure comprising 3 tiers of service desk engineers with varying experience levels, alongside established processes ...

grow relationships with existing clients and key accounts. Act as a trusted advisor to clients, identifying opportunities for additional services and projects. Ensure excellent customer experience throughout the project lifecycle. Conduct regular account reviews and business development meetings. Collaborate with operational teams to ensure successful delivery and customer … KPIs. Monitor market trends, competitor activity, and emerging opportunities. Provide regular reporting to senior management on pipeline, conversion rates, and business development activity. Skills & Experience Required Essential Proven success in business development and account management within signage, branding, maintenance, facilities management, fit-out, visual communications, or a related sector. ...

Nutanix Customer Success Manager - Nutanix, HCI, DC - Hybrid - £45,000 - £50,000 plus £5K bonus Do you want to work for a company with a clearly defined vision & strategy to set the industry alight? Do you want to be a key figurehead between a leading provider of IT services … company that provides real opportunities to develop on both a personal and technical level? Opportunity to join an epic business as a Nutanix Customer Success Managerwithin a key team where you will work with many different parts of the team to assist clients in maximising their use of Nutanix ...

Clients teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. About the Role As Celestras Business Systems Lead, you will take ownership of the companys … staff with software-related issues, collaborating with the wider IT support function. Manage budgets for software initiatives and licensing costs. What Youll Bring Extensive experience with business software, digital platforms, and systems integration. Strong understanding of IT infrastructure as it relates to supporting software applications. Proven project management experience ...

insights and recommendations to clients Running client meetings and stakeholder workshops Producing reports, presentations and optimisation roadmaps What we're looking for: 4+ years' experience in CRO, experimentation or digital analytics Strong A/B testing and optimisation experience Excellent stakeholder management and communication skills Experience with … tools such as Webtrends Optimize, VWO, Optimizely, AB Tasty or similar Passion for data-driven decision making and customer experience Agency, vendor and in-house backgrounds are all welcome. This is a fantastic opportunity to join a specialist optimisation business, work with well-known brands, and have ...

User Researcher to join a collaborative Product Design team, driving user-centred research across digital products. You will play a key role in shaping customer experiences by delivering actionable insights through qualitative and quantitative research methodologies. Location: Uxbridge (Hybrid) Daily Rate: Flexible Inside IR35, Either through PAYE or Hays … execute research studies including interviews, usability testing, and workshops Translate research findings into clear, actionable recommendations for stakeholders Champion users need to enhance customer experience and digital journeys. Maintain documentation and communicate research outputs effectively across teams Key Requirements 3+ years of experience in digital research within ...

business needs Ensuring subscription reporting is accurate and timely to enable informed commercial and performance decision-making Supporting optimisation of digital platforms that affect customer experience, engagement, and lifetime value Acting as an analytical contributor in executing and informing subscription growth and retention initiatives and wider projects across … internal stakeholders, and external platform suppliers Communicating analytical insights clearly to non-technical audiences to support understanding and informed action What You’ll Need Experience in data and analytics academically or in a previous role would be beneficial A real passion for data and analytics and a willingness ...

organisations. Leeds - Hybrid with UK travel £110k-£120k The company A global data and analytics business with deep expertise across risk, fraud, identity, and customer insight. The consulting arm is expanding, building out a full end-to-end advisory capability combining analytics, data, and commercial strategy. Where … delivery teams Analytics solutioning Shape analytical approaches across modelling, experimentation, and data strategy Translate insight into tangible business outcomes across growth, risk, pricing, and customer experience Commercial & business growth Lead proposals, pitches, and statement-of-work development Own pipeline development and contribute to go-to-market strategy Drive ...

into beautiful, responsive, pixel-perfect applications while helping shape the future architecture of a rapidly scaling platform. What We're Looking For Strong commercial experience with React, Next.js, TypeScript, HTML & CSS Proven ability to build high-quality, responsive user interfaces Experience translating Figma designs into production-ready code … Strong understanding of frontend performance, accessibility, and best practices Experience contributing to frontend architecture and reusable component libraries Collaborative mindset with a passion for product quality and user experience Why Join? High-growth business with genuine progression opportunities Influence product direction and customer experience Modern technology ...

into beautiful, responsive, pixel-perfect applications while helping shape the future architecture of a rapidly scaling platform. What We're Looking For Strong commercial experience with React, Next.js, TypeScript, HTML & CSS Proven ability to build high-quality, responsive user interfaces Experience translating Figma designs into production-ready code … Strong understanding of frontend performance, accessibility, and best practices Experience contributing to frontend architecture and reusable component libraries Collaborative mindset with a passion for product quality and user experience Why Join? High-growth business with genuine progression opportunities Influence product direction and customer experience Modern technology ...

insights and innovative solutions! About the Team:At our client's organization, the Data Science team tackles complex business challenges across various domains, including customer experience, supply chain, and technology. They leverage advanced machine learning, generative AI, and large language models (LLMs) to optimize prices, enhance store operations … personalize customer experiences. Team members enjoy a collaborative environment, rotating across different business areas to expand their expertise and make a significant impact. Your Role:As a Data Scientist, you'll be at the forefront of developing and deploying machine learning solutions that transform decision-making processes. Your ...

transformation initiatives before investment Typical use cases include: Assessing the impact of robotics and automation in warehouses Improving in-store operational efficiency Optimising customer experiences and venue layouts Testing business resilience and contingency planning Supporting large-scale transformation and change programmes In short, the solution helps organisations improve efficiency … buying journeys. Key Responsibilities Generate and develop relationships with senior stakeholders and decision-makers Build, manage and convert a healthy new business pipeline Identify customer challenges, objectives and commercial drivers Research prospects and develop a deep understanding of their business priorities Navigate complex, multi-stakeholder sales processes Handle objections ...

encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS Hours of work: Monday to Friday … that fall outside of scope or SLA commitments. Contribute to our technical knowledge base, particularly in infrastructure, networking, and solution best-practice. SKILLS AND EXPERIENCE REQUIRED Strong analytical mindset with a natural ability to troubleshoot unfamiliar or complex issues. Understanding of solution architecture concepts (e.g., load balancing, queue distribution ...

client is an ecommerce leader in the consumer space, and is investing heavily in building AI-powered products, intelligent automation solutions and next-generation customer experiences that will create meaningful commercial impact across the business. This is a role for someone who enjoys building software, solving complex technical problems … emerging AI technologies and determine where they can create competitive advantage Help establish standards around security, testing, observability and deployment of AI systems Your Experience Strong software engineering foundations Experience building and deploying AI products into production environments Python and modern backend engineering experience Experience with ...

NHS. We're now looking for a Recruitment Operations & Talent Delivery Coordinator to join our growing team and support the delivery of an outstanding experience for candidates and clients alike. Basic of £30k to £35k per annum plus quarterly bonus based on team performance and individual objectives. Hybrid working … improving how things work. You'll support Consultants day to day and work closely with the Head of Consultancy to improve candidate and customer experience, campaign delivery, and the effective use of systems, automation, and reporting. Full training, tools, and ongoing support will be provided. As a Recruitment ...

NHS. We're now looking for a Recruitment Operations & Talent Delivery Coordinator to join our growing team and support the delivery of an outstanding experience for candidates and clients alike. Basic of £30k to £35k per annum plus quarterly bonus based on team performance and individual objectives. Hybrid working … improving how things work. You'll support Consultants day to day and work closely with the Head of Consultancy to improve candidate and customer experience, campaign delivery, and the effective use of systems, automation, and reporting. Full training, tools, and ongoing support will be provided. As a Recruitment ...

+ bens Southampton | Hybrid - 3 days a week in office/2 days WFH Are you a proven software sales professional with experience selling ERP, SaaS, or software technology and services into the Manufacturing and/or Distribution sector? We are looking for an experienced hire that … contribute to the development of the wider sales strategy * Engage with senior decision-makers, business owners, and key stakeholders * Lead discovery sessions to understand customer challenges and requirements * Deliver compelling presentations, demonstrations, and commercial proposals * Manage negotiations and successfully close new business opportunities * Maintain accurate pipeline forecasting and sales ...

come naturally to us, and we need someone who’s not afraid to mix things up. Your role in a nutshell On-site digital experience management and product ownership … TBS.com (Shopify) with accountability for our development roadmap, UX and experimentation programmes. Driving experience consistency across website execution. Management of third party CX agency (development, CX, optimisation, experimentation). More about the role Key Accountabilities Own the development roadmap for TBS.com covering core website enhancements, SEO, experimentation/personalisation ...

together to deliver meaningful outcomes at pace. We're scaling automation and AI from proof-of-concept into real, end-to-end change - improving customer journeys, reducing cost-to-serve, accelerating delivery, and building the digital foundations that underpin everything from energy trading and risk to field operations … engineering standards required to evolve and scale the Field Platform. The role ensures that our platform deliver a unified, performant, secure and resilient experience that enables thousands of field colleagues to work efficiently, safely and effectively every day. The role is expected to use automation, data and AI enabled ...

discover, consume and interact with content. We are seeking an exceptional Head of AI Product to lead the creation of next-generation AI-powered customer experiences. This is a rare opportunity to build and shape AI products from concept through to scale, working at the intersection of technology, creativity … content and customer engagement. This role would suit someone who combines strong product leadership with an instinctive understanding of consumer behaviour, emerging technology and digital innovation. You will be equally comfortable discussing GenAI strategy with executive stakeholders as you are collaborating with engineers, data scientists, designers and editorial teams. ...

+ equity This is a high impact Lead Product Analyst role where you will shape how data drives product and customer experiences within a fast-paced, product-led technology business. With a strong focus on personalisation and experimentation, this role offers the chance to influence core commercial outcomes while … product, engineering and growth teams. The Role You will operate as a senior individual contributor within the product analytics function, owning insight across key customer journeys and driving measurable impact. Lead product analytics for a consumer app, focusing on personalisation and customer relevance Use data to determine ...