Customer Retention Jobs in the South East

101 to 109 of 109 Customer Retention Jobs in the South East

Senior Service Delivery Manager

london, south east england, united kingdom
Six Degrees
on their digital transformation journey regardless of their maturity. . About The Role The Customer Success team are vital to the business as they are responsible for client retention and referral through strong customer relationships, alongside account growth through leads generated and chargeable service management. The Senior Service Delivery Manager is responsible for taking personal ownership … of the operational relationship between the client and Six Degrees, ensuring the delivered services meet the customer’s requirements and are performed as expected. Role Requirements Previous experience in Service Management role, preferably within the Managed Service Provider industry. Ideally, we are looking for the Senior Service Delivery Manager to manage contractual performance of services within the agreed SLA More ❯
Posted:

Senior Service Delivery Manager

london (city of london), south east england, united kingdom
Six Degrees
on their digital transformation journey regardless of their maturity. . About The Role The Customer Success team are vital to the business as they are responsible for client retention and referral through strong customer relationships, alongside account growth through leads generated and chargeable service management. The Senior Service Delivery Manager is responsible for taking personal ownership … of the operational relationship between the client and Six Degrees, ensuring the delivered services meet the customer’s requirements and are performed as expected. Role Requirements Previous experience in Service Management role, preferably within the Managed Service Provider industry. Ideally, we are looking for the Senior Service Delivery Manager to manage contractual performance of services within the agreed SLA More ❯
Posted:

Global Service Delivery Manager

slough, south east england, united kingdom
TECEZE
Lead geographically dispersed delivery and support teams (onshore/offshore). Coach and mentor Team Leads and Engineers to achieve performance excellence. Promote a culture of accountability, teamwork, and customer-centric service. Align teams with organisational goals, KPIs, and compliance standards. Drive collaboration between technical, delivery, and operational functions across time zones. 7. Financial & Operational Governance Track and report … commercial integrity in all engagements. Key Deliverables SLA and KPI compliance across all client accounts Documented and implemented SOPs for all delivery operations Consistent CSAT >90% and high client retention Timely, within-budget completion of all assigned infrastructure/EUC projects Measurable cost savings through process improvement and resource optimization Regular QBR reports and operational dashboards #teceze #itservices More ❯
Posted:

Global Service Delivery Manager

london, south east england, united kingdom
TECEZE
Lead geographically dispersed delivery and support teams (onshore/offshore). Coach and mentor Team Leads and Engineers to achieve performance excellence. Promote a culture of accountability, teamwork, and customer-centric service. Align teams with organisational goals, KPIs, and compliance standards. Drive collaboration between technical, delivery, and operational functions across time zones. 7. Financial & Operational Governance Track and report … commercial integrity in all engagements. Key Deliverables SLA and KPI compliance across all client accounts Documented and implemented SOPs for all delivery operations Consistent CSAT >90% and high client retention Timely, within-budget completion of all assigned infrastructure/EUC projects Measurable cost savings through process improvement and resource optimization Regular QBR reports and operational dashboards #teceze #itservices More ❯
Posted:

Global Service Delivery Manager

london (city of london), south east england, united kingdom
TECEZE
Lead geographically dispersed delivery and support teams (onshore/offshore). Coach and mentor Team Leads and Engineers to achieve performance excellence. Promote a culture of accountability, teamwork, and customer-centric service. Align teams with organisational goals, KPIs, and compliance standards. Drive collaboration between technical, delivery, and operational functions across time zones. 7. Financial & Operational Governance Track and report … commercial integrity in all engagements. Key Deliverables SLA and KPI compliance across all client accounts Documented and implemented SOPs for all delivery operations Consistent CSAT >90% and high client retention Timely, within-budget completion of all assigned infrastructure/EUC projects Measurable cost savings through process improvement and resource optimization Regular QBR reports and operational dashboards #teceze #itservices More ❯
Posted:

Account Manager

london, south east england, united kingdom
Hubscale
backed Cyber Security vendor that is a market leader in their space. They are now aggressively scaling in Europe, investing heavily in growth, and expanding their commercial and enterprise customer base. You’d be joining a major player in cybersec, with a strong global market reputation, still in an exciting growth phase! This is an exciting time to join … growth across a portfolio of European accounts with £50k> ARR. This role will involve a focus on driving new revenue, cross/up-selling, forecasting, renewals, and driving positive customer experience. European language skills (e.g. German, French, Italian, Spanish, Dutch) are a huge advantage for this role! This role is ideal for a hunter-mentality professional with 2+ years … an AE role or transition into an enterprise AM role in the future. Responsibilities Own and manage a portfolio of accounts (~40+ accounts) across Europe. Develop relationships with the customer and ensure that they renew their contracts. Drive up-sell, cross-sell, and be involved in the selling, not handing the leads to sales. Expand accounts towards £100k+ ARR More ❯
Posted:

Account Manager

london (city of london), south east england, united kingdom
Hubscale
backed Cyber Security vendor that is a market leader in their space. They are now aggressively scaling in Europe, investing heavily in growth, and expanding their commercial and enterprise customer base. You’d be joining a major player in cybersec, with a strong global market reputation, still in an exciting growth phase! This is an exciting time to join … growth across a portfolio of European accounts with £50k> ARR. This role will involve a focus on driving new revenue, cross/up-selling, forecasting, renewals, and driving positive customer experience. European language skills (e.g. German, French, Italian, Spanish, Dutch) are a huge advantage for this role! This role is ideal for a hunter-mentality professional with 2+ years … an AE role or transition into an enterprise AM role in the future. Responsibilities Own and manage a portfolio of accounts (~40+ accounts) across Europe. Develop relationships with the customer and ensure that they renew their contracts. Drive up-sell, cross-sell, and be involved in the selling, not handing the leads to sales. Expand accounts towards £100k+ ARR More ❯
Posted:

Account Manager

slough, south east england, united kingdom
Hubscale
backed Cyber Security vendor that is a market leader in their space. They are now aggressively scaling in Europe, investing heavily in growth, and expanding their commercial and enterprise customer base. You’d be joining a major player in cybersec, with a strong global market reputation, still in an exciting growth phase! This is an exciting time to join … growth across a portfolio of European accounts with £50k> ARR. This role will involve a focus on driving new revenue, cross/up-selling, forecasting, renewals, and driving positive customer experience. European language skills (e.g. German, French, Italian, Spanish, Dutch) are a huge advantage for this role! This role is ideal for a hunter-mentality professional with 2+ years … an AE role or transition into an enterprise AM role in the future. Responsibilities Own and manage a portfolio of accounts (~40+ accounts) across Europe. Develop relationships with the customer and ensure that they renew their contracts. Drive up-sell, cross-sell, and be involved in the selling, not handing the leads to sales. Expand accounts towards £100k+ ARR More ❯
Posted:

Mobile Mechanical Engineer

Watford, Hertfordshire, South East, United Kingdom
Excel Engineering Recruitment ltd
Building Services company specialising in technical building servicesincluding commercial gas and HVAC maintenance, electrical services and building compliance The business hasbeen established for over 30 years with excellent client retention, leading to long term job security Our client has excellent staff retention and is looking for someone honest and reliable to join their close-knit team … Demonstrable experience of working in a similar role previously We are looking for someone who is honest, professional and reliable with the ability to build good relationships with the customer on site If you fit the above description, please forward a copy of your cv and covering letter to Kerry Hayes More ❯
Employment Type: Permanent
Salary: £45,000
Posted:
Customer Retention
the South East
10th Percentile
£31,750
25th Percentile
£32,500
Median
£35,000
75th Percentile
£53,750
90th Percentile
£71,250