26 to 50 of 130 ITSM Jobs in the South East

space. Efficiently manage the user query mailbox, ensuring timely and appropriate responses. Handle feed and batch support items while managing alerts and monitoring. utilise essential framework tools such as ITSM, ITRS, JIRA, DynaTrace, and Splunk for updates and reporting. Provide timely incident management, including user notifications and escalations. Maintain documentation and knowledge management practises. Collaborate with development teams to coordinate More ❯

years’ experience in enterprise application support or IT operations within a law firm Bachelor’s degree in Information Systems, Computer Science, or related field (or equivalent experience) Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patch management, and vulnerability remediation processes Familiarity with ITIL practices (Incident, Problem, Change, and Configuration Management) Exposure to application performance More ❯

enhance the service transition function. What We're Looking For: Proven experience in IT service transition within an IT or digital services environment. Knowledge of ITIL or other IT service management frameworks is highly desirable, preferably supported by ITIL certification. Strong knowledge of service transition principles, methodologies, and best practices. Ability to manage multiple IT transitions simultaneously. Excellent problem-solving More ❯

Information Communications Technician Apprenticeship. Responsibilities: Provide first-line IT support to council staff via phone, email, and in person. Log, track, and resolve incidents and service requests using IT service management tools. Escalate unresolved issues to appropriate teams while maintaining ownership and communication. Assist with hardware and software installations, configurations, and troubleshooting. Maintain accurate records of IT assets and service More ❯

Required: Purple What You’ll Be Doing: Supporting and maintaining Active Directory Domain Services in a secure environment Responding to escalations from 2nd Line checks and managing incidents via ITSM tooling Monitoring systems using SCOM and SCCM Collaborating with Engineering and Architecture teams on new releases and readiness assessments Creating and maintaining documentation (e.g. work instructions, patching schedules) Travelling to More ❯

and problem management, and change control. Experience implementing and aligning IT strategies and policies within a global framework while adapting to regional business and regulatory requirements. Solid understanding of ITSM frameworks (e.g., ITIL) and experience working within structured service management environments. Hands-on experience with infrastructure architecture and/or networks, and the execution of infrastructure transformation or upgrade projects. More ❯

ServiceNow Developers as a technical manager and mentor by implementing quality standards such as code and architectural reviews. Minimum 5+ ServiceNow CIS certifications Experience 3 product lines outside of ITSM (e.g. ITOM, ITAM, HAM/SAM, SPM, HR, CSM, etc.) Ability to demonstrate advanced scripting and integration skills – JavaScript, SQL, API Web Services Experience integrating ServiceNow with Cloud Infrastructure (e.g More ❯

Windows endpoint management) Microsoft 365 suite Adobe Creative Suite Active Directory & Azure AD OKTA SSO and MFA solutions Networking fundamentals (TCP/IP, Wi-Fi, VPNs) ServiceNow (or similar ITSM tool More ❯

on expertise with Dell EMC storage solutions (Avamar, Data Domain preferred) Strong knowledge of Active Directory, Group Policy, Windows OS, and Microsoft PKI (or willingness to learn) Familiarity with ITSM tooling and secure system deployment practices DV-clearable status O.K. Im in, whats next? Apply with your latest CV today to explore this 3rd Line Storage Support Engineer opportunity. AMC More ❯

Managers. What you will bring: Working knowledge of Windows Server administration. Experience managing and administering Active Directory. Proven experience providing IT support in an enterprise environment. Familiarity with IT Service Management systems (e.g., ServiceNow). Hands-on experience with virtualization technologies. If you are interested in this role but not sure if your skills and experience are exactly what we More ❯

managing projects; preferably with multi-disciplined teams Experience with application deployment using remote technologies Strong technical background with a minimum of three (3) years Systems experience IT Service Management (ITSM) systems Print Management solutions Microsoft TECHNICAL COMPETENCE: Knowledge of Microsoft Applications, Web Applications and Print Driver architecture Knowledge of networks, routers, switches, servers and common operating systems The ability to … environment and be transparent, in the changing nature of the customer workplace whilst maintaining a positive focus towards customer satisfaction. Experience with Remedy, ServiceNow or other IT Service Management (ITSM) Systems. PERSONAL CHARACTERISTICS: Individual must demonstrate a high level of business maturity, in appearance, focus, poise and alertness; ability to get along well with diverse personalities—mature—flexible High energy More ❯

managing projects; preferably with multi-disciplined teams Experience with application deployment using remote technologies Strong technical background with a minimum of three (3) years Systems experience IT Service Management (ITSM) systems Print Management solutions Microsoft TECHNICAL COMPETENCE: Knowledge of Microsoft Applications, Web Applications and Print Driver architecture Knowledge of networks, routers, switches, servers and common operating systems The ability to … environment and be transparent, in the changing nature of the customer workplace whilst maintaining a positive focus towards customer satisfaction. Experience with Remedy, ServiceNow or other IT Service Management (ITSM) Systems. PERSONAL CHARACTERISTICS: Individual must demonstrate a high level of business maturity, in appearance, focus, poise and alertness; ability to get along well with diverse personalities—mature—flexible High energy More ❯

manage suppliers and service levels, and uphold best practices in security, availability, and service delivery. Key Responsibilities Service Desk & End-User Support Microsoft 365 Administration Service Management & Reporting HALO ITSM Administration Infrastructure & Project Delivery Infrastructure Support & Maintenance RMM, Patch & Security Management Data Backup & Business Continuity Security & Compliance Cyber Security Network & Telephony Management Leadership & People Management ECS Recruitment Group Ltd is More ❯

manage suppliers and service levels, and uphold best practices in security, availability, and service delivery. Key Responsibilities Service Desk & End-User Support Microsoft 365 Administration Service Management & Reporting HALO ITSM Administration Infrastructure & Project Delivery Infrastructure Support & Maintenance RMM, Patch & Security Management Data Backup & Business Continuity Security & Compliance Cyber Security Network & Telephony Management Leadership & People Management ECS Recruitment Group Ltd is More ❯

manage suppliers and service levels, and uphold best practices in security, availability, and service delivery. Key Responsibilities Service Desk & End-User Support Microsoft 365 Administration Service Management & Reporting HALO ITSM Administration Infrastructure & Project Delivery Infrastructure Support & Maintenance RMM, Patch & Security Management Data Backup & Business Continuity Security & Compliance Cyber Security Network & Telephony Management Leadership & People Management ECS Recruitment Group Ltd is More ❯

manage suppliers and service levels, and uphold best practices in security, availability, and service delivery. Key Responsibilities Service Desk & End-User Support Microsoft 365 Administration Service Management & Reporting HALO ITSM Administration Infrastructure & Project Delivery Infrastructure Support & Maintenance RMM, Patch & Security Management Data Backup & Business Continuity Security & Compliance Cyber Security Network & Telephony Management Leadership & People Management ECS Recruitment Group Ltd is More ❯

leadership role. Strong technical background across Office 365, Active Directory, and related enterprise systems. Proven experience managing large-scale endpoint environments and infrastructure projects. Strong understanding of IT governance, ITSM/ITIL best practices, and cybersecurity frameworks. Vendor and stakeholder management experience within a customer-focused enterprise environment. Excellent communication skills with the ability to translate technical issues into business More ❯

presales, solution architecture, or consulting within IT Infrastructure or EUC domains Proven experience designing and delivering device lifecycle management and DaaS solutions at scale Hands-on exposure to ServiceNow ITSM/ITOM , asset workflows, and integration Experience with smart locker/vending machine integrations for IT hardware logistics Knowledge of FSO/TechBar models , resource planning, and IT support automation More ❯

presales, solution architecture, or consulting within IT Infrastructure or EUC domains Proven experience designing and delivering device lifecycle management and DaaS solutions at scale Hands-on exposure to ServiceNow ITSM/ITOM , asset workflows, and integration Experience with smart locker/vending machine integrations for IT hardware logistics Knowledge of FSO/TechBar models , resource planning, and IT support automation More ❯

presales, solution architecture, or consulting within IT Infrastructure or EUC domains Proven experience designing and delivering device lifecycle management and DaaS solutions at scale Hands-on exposure to ServiceNow ITSM/ITOM , asset workflows, and integration Experience with smart locker/vending machine integrations for IT hardware logistics Knowledge of FSO/TechBar models , resource planning, and IT support automation More ❯

functional teams to support scalability and performance tuning Ideal Candidate Profile: 3+ years of experience in enterprise application support or IT operations Strong troubleshooting and analytical skills Familiarity with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patching, and vulnerability remediation Exposure to ITIL practices and professional services environments Experience with documentation tools and scripting (e.g., PowerShell More ❯

Design, develop, and maintain custom code for all ServiceNow modules Ø Demonstrated knowledge of core ITIL processes (CMDB, Incident, Problem, and Change) Ø Hands on experience on modules like ITSM, ITOM, ITBM, Service Portal and Scoped applications Ø Supporting the iterative configuration of the HRSD application, engage stakeholders to conduct reviews through joint design sessions Ø Experience with Agile/ More ❯

system updates and patches, using SCCM/Intune/WS1 The ideal candidate will have proven experience and skills in ITIL Change Incident and Problem Management, as well as ITSM/Service Now too ling. You will be a flexible and proactive team member who takes a pragmatic approach to challenges and workload . Leverage your technical expertise and collaborate More ❯

ASA code to Firepower, Checkpoint, Fortigate, ACL's, CSM/FMC. Job purpose Provide last line support for solutions delivered by the engineering function in line with existing IT service management processes. Act as an escalation point, for the managed service, for problems pertaining to network technology and with a view to re-engineering. Perform all changes to organisation standards More ❯

depth understanding of the MODs digital transformation programme. This includes the Cap SP and Cap C4ISR portfolios that will contribute to the Digital Targeting Web. Understanding of autonomous systems, ITSM, application of AI/ML technology (to solve problems) desirable. Clearance Required: Clearance to Start: SC Clearance for Role: DV What we do for you: At Leidos we are PASSIONATE More ❯