26 to 50 of 93 ITSM Jobs in the South East

/certificate processes. Working knowledge of both Mac OS X and Windows 10/11 environments. Familiarity with basic networking concepts and Wi-Fi security best practices. Understanding of ITSM frameworks including Incident, Problem, and Change Management. Excellent communication skills, with the ability to explain technical topics to non-technical stakeholders. Preferred Experience managing digital signage systems and content platforms. More ❯

Proficient in Word, Excel, Visio, and MS Project. Skilled at prioritising tasks within SLAs, working under pressure, and meeting deadlines. Strong problem-solving, communication, and interpersonal skills. Familiar with ITSM (especially Salesforce), SLAs, and reporting. Knowledgeable in high-voltage substations (33kV400kV) and telecom networks. Holds relevant technical and industry-standard qualifications, including ITIL and vendor-accredited certifications. Whats in it More ❯

hardware accessories. Application Support – Office 2010, and/or iPass VPN (an advantage) Mobile Device Support – iOS (iPhone/iPad) email services. Previous working experience using best practice IT Service Management tool sets in relation to effectively handle Customer’s Tickets. ITIL knowledge specifically in relation to IT Service Operations (Incident, Problem, Request Management, and Asset Management) and adherence to More ❯

Guildford office. We offer extensive training, including online, classroom, and in-house courses, leading to nationally recognized qualifications in areas such as Project Management, Agile methodologies, Business Analysis, IT Service Management, Cyber Security, and Technology Procurement. Responsibilities Providing technical assurance that proposed solutions are fit for purpose. Developing new architectures to mitigate risks posed by emerging technologies and business practices. More ❯

work as a team member with good team spirit. Good understanding about tried infrastructure support services in a managed services model. Experience in working with cross-functional teams (IT Service Management framework). Ability to effectively communicate with global teams for issue escalation and problem resolution. Driving experience with valid driver license, ability drive to customer location (as required) and More ❯

work as a team member with good team spirit. Good understanding about tried infrastructure support services in a managed services model. Experience in working with cross-functional teams (IT Service Management framework). Ability to effectively communicate with global teams for issue escalation and problem resolution. Driving experience with valid driver license, ability drive to customer location (as required) and More ❯

Developers, supporting the development of enterprise workflows and data-driven decisions. Technical Skills Proficiency in JavaScript: Core scripting language used in ServiceNow. Experience with ServiceNow platform: Including modules like ITSM, ITOM, HRSD, CSM, and CMDB. ServiceNow Scripting: Client Scripts, Business Rules, Script Includes, UI Policies, and UI Actions. REST/SOAP API Integration: Building and consuming APIs for third-party More ❯

Understanding of and experience of Scrum. Strong knowledge of Jira Software and Confluence. Familiarity with business operations and support systems, such as those used in Finance, HR, or IT Service Management (e.g., ServiceNow), would be desirable Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age More ❯

and flexible attitude Nice to have experience Experience of working in an ITIL environment and contributing to the continual service improvement culture nice to have Experience of using an ITSM tool nice to have More ❯

A environments * Expertise in project management methodologies (Agile, PRINCE2, PMP) * Strong communication and stakeholder management abilities * Experience working across enterprise IT environments and with third-party suppliers * Familiarity with ITSM tools and infrastructure/cloud landscapes * PRINCE2 Practitioner or PMP certified or similar * Experience in regulated or high-compliance sectors will be highly beneficial London based (4 days per week More ❯

of the suppliers. You will work closely with our procurement team to ensure appropriate supplier selection, on-boarding and off-boarding when required. About You Highly experienced in IT Service Management or Supplier Management, preferably in complex, multi-national organisations Proven experience in working with the ITIL methodology Experience in strategic Supplier Management Ability to communicate and build relationships outside More ❯

ie HP, Lenovo and Dell. Monday - Friday working hours 07:00 - 15:00 37.5 Hours per week Competitive salary (TBC) Main Responsibilities ? Processing components and devices on SAP, ServiceNow, ITSM accordingly ? Updating SAP accordingly ? Working with our courier partners ? Checking the warranty on all vendors web portals ? Claiming warranty from all vendors web portals (raising the RMA) whilst being aware More ❯

at a similarly scaled organisation. You should have experience with business-critical applications, have worked in solution delivery environments using both agile and waterfall methodologies, and have used an ITSM/ITIL tool for managing and recording work. Additionally, you should have experience developing technical options and delivering solutions to meet business requirements, as well as performing quality assurance testing More ❯

What youll bring: Proven experience working in a hands-on ServiceNow development role, with expertise and relevant certification; CSA (Certified System Administrator), CAD (Certified Application Developer) and CIS in ITSM, ITOM, HRSD, CSM, or other key modules. Strong knowledge of JavaScript, ServiceNow scripting (Business Rules, Client Scripts, Script Includes), Flow Designer, IntegrationHub, and REST/SOAP APIs. Experience integrating ServiceNow More ❯

hands-on, and outcome-driven. This role sits within a team focused on building out ITOM, ITAM, and IRM solutions for high-profile accounts. Most developers here started with ITSM and moved into deeper platform areas. You'll be expected to deliver working code, not just configuration, and to work at pace across demanding client environments. What you'll be More ❯

Are you experienced in IT Service Management as the receiver of services from 3rd party suppliers? Do you have a demonstrable background in ensuring the delivery of quality and high-availability IT Services within a multi-sourced environment? If so, apply now for this excellent new permanent role. Our client, an end-user driven by a need for exceptionally high More ❯

reporting of relevant and forward-looking IT audits across all Operating Companies. Be(come) the subject matter expert within the Technology domain in the areas of IT operations, IT service management, IT resilience, information security, etc.. Enhance audit effectiveness through data analytics Identify evolving threats and assess risks in advanced technologies Liaise with Technology managers in tracking progress in addressing More ❯

reporting of relevant and forward-looking IT audits across all Operating Companies. Be(come) the subject matter expert within the Technology domain in the areas of IT operations, IT service management, IT resilience, information security, etc.. Enhance audit effectiveness through data analytics Identify evolving threats and assess risks in advanced technologies Liaise with Technology managers in tracking progress in addressing More ❯

IT, Computer Science, or related experience.- Experience: 10+ years in IT operations, 5+ years in leadership.- Technical: Enterprise IT systems, cloud platforms, service desk in 24×7 environment.- Knowledge: ITSM frameworks, modern collaboration tools.- Industry: Experience in high-growth, regulated, or infrastructure-heavy industries. Desirable Characteristics: - Great leadership, communication, stakeholder management.- Balance strategic planning with hands-on oversight.- Experience with More ❯

improvement. Key Responsibilities: Manage day-to-day service desk operations and team performance Monitor and meet SLAs/KPIs Drive incident, change, and release management Develop automation workflows using ITSM tools Coordinate patching, software deployments, and reporting Mentor and develop team members Required Experience: Proven leadership in IT support environments Hands-on knowledge of: VMware/Horizon Microsoft Server More ❯

vendor environments and third-party providers Desirable: Certifications such as CCNP, CCIE, Cisco Meraki, or equivalent. Experience in large, multi-site or multi-tenant environments. Familiarity with ITIL or ITSM frameworks. What's in it for You? Opportunity to drive and influence the organisation's evolving network infrastructure Work with a forward-thinking, supportive team Access to ongoing professional development More ❯

high-profile user community. You'll play a key role in maintaining and troubleshooting secure infrastructure, engaging directly with customers and stakeholders, and handling technical escalations via the IT Service Management Toolset. Key Responsibilities: Provide 3rd line network support to a secure, mission-critical environment Monitor Event Management tooling, triage alerts, and escalate where necessary Engage with internal teams, customers More ❯

reporting of relevant and forward-looking IT audits across all Operating Companies. Be(come) the subject matter expert within the Technology domain in the areas of IT operations, IT service management, IT resilience, information security, etc.. Enhance audit effectiveness through data analytics Identify evolving threats and assess risks in advanced technologies Liaise with Technology managers in tracking progress in addressing More ❯

Experience Experience of best practice ways of working on transformation programmes, ideally having had overall responsibility for implementing Microsoft Dynamics 365 CE with multiple impacted business systems (ERP, HCM, ITSM etc) The experience and gravitas to command the respect of and leadership to a team of diverse skillsets and responsibilities ensuring that each deliver on their commitments Experience of working More ❯

to be extended. Pay Rate: £13.30 p/h Working Hours: Monday to Friday 07:00 to 15:00 This role involves: Processing components and devices on SAP, ServiceNow, ITSM accordingly Updating SAP accordingly Working with our courier partners Checking the warranty on all vendors web portals Claiming warranty from all vendors web portals (raising the RMA) whilst being aware More ❯