26 to 50 of 146 ITSM Jobs in the South East

MSSP) Knowledge and technical understanding of Microsoft 365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident Management, Service Request Fulfilment More ❯

ensure service level agreement standards are met To promptly complete any admin paperwork and documentation Keep accurate records of all site information using IT Service Management tools Promote best practices and adhere to change control process Accurately plan and organise a working week Review scorecard weekly with Team Lead 1st More ❯

of Windows 10 and Microsoft Office 365 • Understanding of PC Hardware and operating systems • Awareness of using Active Directory • Experience of logging tickets in ITSM call logging software IT Service Desk Analyst/1st Line Support Analyst More ❯

team. Hands-on experience with SAP ERP, ideally S/4HANA, including core logistics and warehouse modules. Strong understanding of ServiceNow modules such as ITSM, FSM. Proven experience designing and implementing integrations between SAP and ServiceNow (e.g., asset synchronization, work order to sales order/service order). Familiarity with More ❯

team. Hands-on experience with SAP ERP, ideally S/4HANA, including core logistics and warehouse modules. Strong understanding of ServiceNow modules such as ITSM, FSM. Proven experience designing and implementing integrations between SAP and ServiceNow (e.g., asset synchronization, work order to sales order/service order). Familiarity with More ❯

user support and maintains system stability to support operational goals. Specialises in CAFM using IBM Maximo, with prior experience in Facilities Management or IT Service Management environments Your responsibilities in the role Support planning, testing, and improvement of Maximo applications. Lead requirement-gathering sessions and produce documentation. Resolve system issues More ❯

financial services industry. Required experience Focused on delivering exceptional responsiveness, accountability, and timely completion of tasks Strong desire for service management tools (ITIL, ITAM, ITSM) Technical proficiency working in Windows Operating Systems, Active Directory, Entra ID Services, management of mobile devices (iOS/Android) in Intune, deep knowledge of Microsoft More ❯

Databases, ATG, Applications. Windows server, Linux, VMware, Storage, Networks. End-User devices, Windows OS, Office 365, Collaboration tools. Active Directory, Identity, PAM, Security. IT Service Management, Service Now, monitoring, asset management. Experienced in delivering significant technical and non-technical change. Well-developed understanding of financial management processes and cycles, including More ❯

various hospital locations. Collaborate with other Digital Services teams including Service Desk, Desktop Support, and Infrastructure. Accurately maintain asset records and configuration documentation using ITSM tools. Ensure equipment installations and support align with Trust SLAs and governance standards. What Were Looking For: Proven experience in IT support environments (ideally 5+ More ❯

have experience Experience of working in an ITIL environment and contributing to the continual service improvement culture nice to have Experience of using an ITSM tool nice to have More ❯

Energy/Utilities industry experience is must* Key Responsibilities Service Delivery Management: · Oversee the performance of IT services, ensuring they meet agreed service levels (SLAs) and key performance indicators (KPIs) · Ensure all services are delivered on time, securely, and where More ❯

Directory – User support - Understanding of Windows 10/11 operating system – Administration and support - Using ticketing system to respond to portal requests using Halo ITSM – User support The successful candidate will be required to work 5 days a week onsite in Chichester. To discuss this exciting Service Desk Analyst opportunity More ❯

Directory – User support - Understanding of Windows 10/11 operating system – Administration and support - Using ticketing system to respond to portal requests using Halo ITSM – User support The successful candidate will be required to work 5 days a week onsite in Chichester. To discuss this exciting Service Desk Analyst opportunity More ❯

Directory – User support - Understanding of Windows 10/11 operating system – Administration and support - Using ticketing system to respond to portal requests using Halo ITSM – User support The successful candidate will be required to work 5 days a week onsite in Chichester. To discuss this exciting Service Desk Analyst opportunity More ❯

Directory – User support - Understanding of Windows 10/11 operating system – Administration and support - Using ticketing system to respond to portal requests using Halo ITSM – User support The successful candidate will be required to work 5 days a week onsite in Chichester. To discuss this exciting Service Desk Analyst opportunity More ❯

Service Integration process (new business) The ideal candidate will have proven experience and skills in ITIL Change Incident and Problem Management, as well as ITSM/Service Now tooling. You will be a flexible and proactive team member who takes a pragmatic approach to challenges and workload. Leverage your technical More ❯

of networking support with TCP/IP, DNS/DHCP, Wifi. Back office support with printers, email and the MS Office Suite Familiarity with ITSM and ITIL processes Knowledge of Active Directory/LDAP Good communication skills. A positive, proactive attitude and eagerness to learn and develop in the ICT More ❯

skills. Ability to work independently and as part of a team. Experience with SAP best practices and methodologies. Familiarity with ITIL or other IT service management frameworks. Strong knowledge of IT for IT processes and requirements. Strong functional skills in at least 2-3 SAP modules - Primary: FICO, SD. Secondary More ❯

business functions. ?? Ensure compliance with corporate IT policies and audits ?? Manage onboarding/offboarding of employees and IT asset procurement ?? Administer HRIS and enterprise ITSM systems What We're Looking For ? Degree in Computer Science, MIS, or related field ? Proven experience as a Systems Administrator managing a large user base More ❯

ITSM Consultant Location: Euston Rate: £550 Inside IR35 Contract: 6 months initial About the Role: Our client is hiring for an ITSM Consultant to lead the design, development, and implementation of ITSM processes from the ground up. This is a critical role in the organization's transformation journey, where you … ll play a key part in establishing a scalable ITSM framework that aligns with business goals and IT best practices. Key Responsibilities: Analyse current IT operations and identify gaps and opportunities for ITSM process implementation. Design, document, and implement ITSM processes including (but not limited to) Incident Management, Problem Management … Request Management, Knowledge Management, and Configuration Management. Collaborate with stakeholders across departments to ensure process alignment with business needs. Define KPIs and metrics for ITSM processes and set up reporting dashboards. Configure and customize ITSM tools/platforms (e.g., ServiceNow, Jira Service Management, BMC Remedy). Provide training, guidance, and More ❯

in PowerShell (highly beneficial). Experience with Cloud-based security tools (email security gateways, IAM, endpoint security, threat management). DevOps & IT Service Management (ITSM): Experience with Jira (Atlassian automation), ServiceNow, or other ITSM platforms . Understanding of incident management processes and security KPIs. Networking & Compliance: Strong knowledge of network More ❯

graduate. Your new role You will be providing onsite support to over 2,000 end users face to face. You will have experience using ITSM systems to log and track the companies 'end users' incidents working within SLA's. You will be speaking to customers and resolving all enquiries and More ❯

graduate. Your new role You will be providing onsite support to over 2,000 end users face to face. You will have experience using ITSM systems to log and track the companies 'end users' incidents working within SLA's. You will be speaking to customers and resolving all enquiries and More ❯

for automation and system management. Azure certifications relevant such as AZ-900 (Azure Fundamentals), AZ-104 (Azure Administrator Associate) etc. Industry recognised qualification in ITSM such as ITIL. More ❯

for automation and system management. Azure certifications relevant such as AZ-900 (Azure Fundamentals), AZ-104 (Azure Administrator Associate) etc. Industry recognised qualification in ITSM such as ITIL. More ❯